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call centre executive for owner association and property management

LEAD Development

Call Centre Executive for Owner Association and Property Management May 28, 2025 Call Centre Executive for Owner Association and Property Management As a Call Centre Executive for the Owner Association and Property Management, you will be responsible for providing excellent customer service to our property owners, residents, and tenants. Your primary objective will be to handle incoming calls, respond to inquiries, resolve issues, and ensure effective communication between all stakeholders. You will play a crucial role in upholding the association and property management's reputation and ensuring a positive experience for all clients. Job Responsibilities <ul><li>Manage incoming calls professionally and promptly, greeting callers courteously and maintaining a friendly and helpful tone during interactions.</li><li>Respond to inquiries and provide support to clients through various communication channels, including emails, chat, social media platforms, and other digital tools.</li><li>Effectively communicate with diverse clients, addressing their concerns and needs.</li><li>Assist owners, residents, and tenants with various inquiries related to their services, maintenance requests, account information, events, payments, amenities, lease agreements, and any other relevant topics.</li><li>Provide accurate and up-to-date information about the properties managed by the association, including rental or sales listings, amenities, and maintenance services.</li><li>Accurately record and maintain detailed records of all interactions, inquiries, and resolutions using the CRM system.</li><li>Proactively send Email and SMS communications to relevant clients for planned events, maintenance, marketing offers., etc using CRM or related software.</li><li>Listen attentively to clients' concerns, complaints, and inquiries and provide timely and appropriate solutions or escalate matters to the relevant departments for resolution.</li><li>Ensure timely follow-up on pending issues to ensure complete client satisfaction and efficient problem resolution.</li><li>Collaborate with property management teams, maintenance staff, and other departments to ensure seamless communication and service delivery.</li><li>Stay updated with the latest association's policies, services, and procedures, property information and communication techniques.</li></ul> JOB DESCRIPTION Key Performance Indicators (KPI's) <ul><li>Customer Satisfaction Score.</li><li>Call Abandonment Rate.</li></ul> Skills, Knowledge & Attributes <ul><li>Strong interpersonal skills, active listening abilities, and empathy towards clients' needs.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Positive attitude, patience, and a genuine desire to assist and support clients.</li><li>Flexibility to work in shifts, including evenings and weekends, based on the call center's operating hours and property management requirements.</li></ul> Education and Experience Requirements: <ul><li>Fluent in English & Arabic language, with excellent verbal and written communication skills. Additional language will be a plus.</li><li>Previous experience in a customer service or call centre role within the real estate, property management, or owner association industry is preferred.</li><li>Proficiency in using computer systems, CRM software, and other communication tools.</li><li>Bachelor's degree in any related field.</li><li>5 years relevant working experience with at least 3 years' experience as Call Centre Executive in UAE.</li></ul>The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands. Apply Now Full Name Contact Number Email Address Years of relevant experience Attach CV File types : .doc, .docx, and .pdf File size : up to 5 MBFile types : .doc, .docx, and .pdf File size : up to 5 MB

Call Centre Executive for Owner Association and Property Management

Reportage Properties LLC

<div>
 
 
 About Us:
 
 
 
 We are a leading real estate development company, recognized for delivering exceptional projects globally and setting new benchmarks in the industry.
 
 
 
 
 
 We are seeking an experienced and motivated Call Center Assistant Manager to support the smooth operation of our Customer Contact team. In this pivotal role, you will assist in overseeing daily call centre activities, ensuring the delivery of prompt, professional, and courteous service to our clients in a fast-paced property development environment. The ideal candidate will be a hands-on leader, dedicated to driving team performance and upholding the highest standards of customer satisfaction.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Customer Service Excellence:
 
 
 <ul>
 <li>
 Serve as an escalation point for complex customer inquiries, sensitive complaints, and urgent issues, resolving them with discretion and professionalism.
 </li>
 <li>
 Ensure the team handles all customer interactions&mdash;related to property listings, handovers, and after-sales support&mdash;accurately and effectively.
 </li>
 <li>
 Uphold and enforce company customer service standards and Service Level Agreements (SLAs).
 </li>
 </ul>
 
 
 Data Management &amp; Collaboration:
 
 
 <ul>
 <li>
 Ensure the team maintains detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Collaborate closely with Sales, Legal, and Project Management teams to relay accurate information and address customer-related issues promptly.
 </li>
 </ul>
 
 
 Team Leadership &amp; Operational Support:
 
 
 <ul>
 <li>
 Assist in supervising a team of customer service agents, providing guidance, motivation, and support.
 </li>
 <li>
 Support the smooth operation of the contact centre, ensuring adequate coverage and efficient workflow.
 </li>
 <li>
 Help train and onboard new staff members, ensuring they are well-versed in project details, product knowledge, and service expectations.
 </li>
 </ul>
 
 
 Quality Assurance &amp; Performance Management:
 
 
 <ul>
 <li>
 Monitor and evaluate inbound and outbound call quality, providing constructive, real-time feedback to agents.
 </li>
 <li>
 Track and analyze key performance metrics (KPIs) such as call handling time, resolution rates, and customer satisfaction scores.
 </li>
 <li>
 Assist in preparing detailed weekly and monthly performance reports for management.
 </li>
 </ul>
 
 
 Compliance:
 
 
 <ul>
 <li>
 Ensure all team activities and processes comply with company policies and relevant regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Real Estate, or a related field.
 </li>
 <li>
 A minimum of 5 years of experience in a call centre environment, with at least 2 years in a supervisory or assistant manager capacity.
 </li>
 <li>
 Proven experience in the real estate, property development, or a related industry is highly preferred.
 </li>
 <li>
 Strong proficiency in using CRM software and the Microsoft Office Suite (especially Excel).
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies:
 
 
 <ul>
 <li>
 
 Exceptional Communication:
 
 Outstanding verbal and written communication skills.
 </li>
 <li>
 
 Leadership &amp; Interpersonal Skills:
 
 Ability to lead, mentor, and inspire a team with strong conflict resolution abilities.
 </li>
 <li>
 
 Detail-Oriented &amp; Organized:
 
 Meticulous attention to detail and excellent organizational skills.
 </li>
 <li>
 
 Adaptability:
 
 Capable of multitasking and thriving in a dynamic, fast-paced environment.
 </li>
 <li>
 
 Professionalism:
 
 Demonstrates discretion, empathy, and a customer-centric approach in all situations.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and commission-based incentives.
 </li>
 <li>
 A dynamic and professional work environment.
 </li>
 <li>
 Career growth opportunities in a leading real estate firm.
 </li>
 </ul>
 
 
 
 
 If you have the required experience and skills, and you're ready to take on a challenging yet rewarding role, we&rsquo;d love to hear from you!
 
 
 
 
 
 
 How to Apply:
 
 
 
 Send your resume to Talent@reportageuae.com "
 
 Call Center Assistant Manager &ndash; Real Estate
 
 ."
 
 
 
</div>

Call Center Team Lead

Nasm Property Investment LLC

Nasm Property Investment is seeking a motivated, results&#8209;oriented Listing Agent to join our dynamic real estate team in Abu Dhabi. The ideal candidate will be responsible for sourcing new property listings, particularly for sale and rent, engaging property owners, and managing the full lifecycle of listings. The role involves building strong relationships, conducting market evaluations, and achieving targets with the support of our marketing team.Key Responsibilities<ul><li>Proactively call property owners / landlords to generate leads and secure listings for sale or rent.</li><li>Advise owners on pricing strategies using market research and comparative market analysis.</li><li>Prepare and present listing agreements and necessary documentation, ensuring compliance with relevant regulations in Abu Dhabi.</li><li>Publish and manage property listings on all major online portals (e.g., Bayut, Property Finder, Dubizzle) and internal CRM.</li><li>Maintain and update listing details: availability, price changes, documentation, photos.</li><li>Track leads &amp; follow&#8209;ups, schedule showings, respond to owner/tenant inquiries, negotiate terms where needed.</li><li>Maintain accurate daily/weekly activity reports: calls made, listings secured, status of each listing.</li><li>Stay informed about market trends, developments, regulations, and competition in Abu Dhabi.</li></ul>Qualifications &amp; Skills<ul><li>Strong communication skills in English &amp; Arabic preferred.</li><li>Ability to cold&#8209;call owners and negotiate with confidence.</li><li>Good understanding of Abu Dhabi real estate market: pricing trends, areas, regulations.</li><li>Well&#8209;organized, detail oriented, able to manage multiple listings and tasks.</li><li>Comfortable using a CRM system, online portals, MS Office tools.</li><li>Self&#8209;motivated, target&#8209;driven, with a strong work ethic.</li></ul>What We Offer<ul><li>Base salary + attractive commission structure.</li><li>Performance incentives and rewards for meeting / exceeding targets.</li><li>Training and support from marketing, &amp; admin teams.</li><li>Opportunity for growth within the company.</li><li>Work in a professional, dynamic real estate environment.</li></ul>Job Type: Full-time

Leasing Coordinator

ITW Properties

Property Acquisition and Registration<ul><li>Identify, evaluate, and onboard new properties suitable for short-term leasing.</li><li>Manage registration and permit issuance through the DCT Abu Dhabi holiday homes platform.</li><li>Ensure all properties comply with DCT standards for furnishing, safety, and quality.</li></ul>Listing and Marketing Management<ul><li>Create and manage listings on Airbnb, Booking.com, Agoda, and other online platforms.</li><li>Develop pricing strategies and promotional plans to achieve occupancy targets.</li><li>Coordinate property photoshoots and write engaging, accurate descriptions.</li></ul>Guest and Owner Relations<ul><li>Handle booking inquiries, check-ins, and check-outs in a professional manner.</li><li>Coordinate with cleaning and maintenance teams to maintain high property standards.</li><li>Maintain strong communication with property owners, providing performance reports and updates.</li></ul>Business Growth and Reporting<ul><li>Expand the property portfolio through partnerships and new acquisitions.</li><li>Monitor revenue, occupancy, and expenses, providing regular performance reports.</li><li>Stay updated with Abu Dhabi tourism regulations and DCT compliance requirements.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree in Business, Real Estate, or Hospitality preferred.</li><li>Minimum 2 years of experience in holiday homes, real estate, or hospitality operations within Abu Dhabi.</li><li>Knowledge of DCT Abu Dhabi registration and compliance procedures.</li><li>Excellent communication, negotiation, and organizational skills.</li><li>Proficiency with OTA platforms and channel management systems.</li><li>Fluent in English; Arabic is an advantage.</li></ul>Job Type: Full-time

Holiday Homes Expert

NMC Health plc

<div><div>CARDIOLOGY KEY ACCOUNTABILITIES:
 
<ul><li>Provides care to all age groups.
</li><li>Treat patients by reviewing and understanding their medical backgrounds and examining them to assess their current condition and health.
</li><li>Look at and employs ways of preventing, diagnosing, and treating a range of heart related problems.
</li><li>Carry out tests such as echo cardiograms and interpret test results to measure how effectively the heart is working, which will help you to decide on the best method of treatment.
</li><li>Perform procedures, such as coronary angiography, to help treat cardiac diseases.
</li><li>Referring patients to other specialists if necessary.
</li></ul></div>GENERAL RESPONSIBILITY
<ul><li>The physician will maintain at all times an active DOH License consistent with specialty practiced at Bareen International Hospital.
</li><li>Physician will maintain an active Privilege per the specialty that is consistent with the scope of services and the required experiences to practice it, which is renewable every 2 years.
</li><li>Apply scientific knowledge and clinical expertise to the diagnosis, treatment, and compassionate care of adults across the spectrum from health to complex illness.
</li><li>Participate in continuous quality improvement ask and when required and in any other work assigned by the HOD within the scope of the job.
</li></ul>DEPARTMENT SPECIALIZED RESPONSIBILITIES:
<ul><li>Diagnose and treat heart problems using non-invasive tests and treatments such as creating a customized fitness program or prescribing medication.
</li><li>Interventional cardiologists diagnose and perform various invasive procedures in treating cardiac disease.
</li><li>Provide patient with tools and methods for recovery and better quality of life.
</li><li>Educate patient, patient&rsquo;s family, significant others, and relevant parties of patient, progress, treatment, and future goals.
</li><li>Abide by the rules of the Department &amp; Section
</li><li>Observe ethical standards compatible with of contemporary medical practice
</li><li>Promote evidence-based decision-making
</li><li>Ensure that a high professional standard of care is provided to patients under their care within the privileges assigned
</li><li>Maintain involvement, as a recipient, in continuing medical and interdisciplinary professional education to meet minimum DOH requirements
</li><li>Recognize the authority of the Head of Department, the Medical Director, the Medical Executive Committee and the Medical Centre Director
</li><li>Notify the Head of Department, Medical Director or Medical Centre Director of any actions or claims that may arise that may have an effect on the licensure of the employee to practice medicine
</li><li>Perform other duties and tasks assigned by the Head of Department.
</li><li>They will take professional responsibility for the care given to their patients by themselves and any junior medical staff working under their direction in the environment provided by the Medical Centre management.
</li><li>They will be responsible for contributing to the teaching of all staff involved in the care of their patients to ensure that they can do those things that are expected of them by their clinical privileges
</li><li>They are expected to demonstrate team leadership to the group of staff working directly with them
</li><li>They are expected to work within the various rules, regulations and guidelines of the section and Department in which they work
</li><li>Take &lsquo;on-call&rsquo; duty, according to the department rota and the needs of their patients
</li><li>When on out of normal working hours &lsquo;on-call&rsquo; duty, they will take on a temporary MRP responsibility for all the patients left under their care. They will therefore ensure that the process of handover is carried out appropriate to the patient&rsquo;s requirements
</li><li>He/she is also responsible for protecting the patient from anxiety related to partially hear or poorly understood medical conversation. Criticism of colleagues in front of patients or relatives is never good medical practice unless it is in a strict medical legal consultation situation and where they are prepared to put the criticism in writing
</li><li>Evaluate patient through questions, examinations, symptom review, and medical testing.
</li><li>Document patient records and progress including symptoms, medications, and treatments.
</li><li>consulting other doctors to help in diagnosis and treatment, providing emergency care, making referrals to various specialists based on their condition, giving prescriptions and informing patients on how to take medication, outlining heart care and preventive measures, as well as explaining side effects of medications
</li><li>Responsible in giving professional advice and provide technical services, for which he/she is privileged, to another Specialist or Consultant or their patient as requested.
</li><li>Will provide and request consultations according to the hospital policies on consultations.
</li><li>Will take professional responsibility for the care given to his/her patients any junior medical staff working under their direction in the environment provided by the hospital management.
</li><li>Accountable for contributing to the teaching of all staff involved in the care of his/her patients to ensure that he/she can do those things that are expected of him/her by his/her clinical privileges.
</li><li>He/she is expected to demonstrate team leadership to the group of staff working directly to him/her.
</li><li>He/she is expected to work in a collegiate manner with all hospital staff.
</li><li>He/she is expected to contribute to the production of Clinical Guidelines, Critical Care Pathways and Managed care processes as needed for the care of his/her patients</li></ul></div>
 <div><div>CARDIOLOGY KEY ACCOUNTABILITIES:
 
<ul><li>Provides care to all age groups.
</li><li>Treat patients by reviewing and understanding their medical backgrounds and examining them to assess their current condition and health.
</li><li>Look at and employs ways of preventing, diagnosing, and treating a range of heart related problems.
</li><li>Carry out tests such as echo cardiograms and interpret test results to measure how effectively the heart is working, which will help you to decide on the best method of treatment.
</li><li>Perform procedures, such as coronary angiography, to help treat cardiac diseases.
</li><li>Referring patients to other specialists if necessary.
</li></ul></div>GENERAL RESPONSIBILITY
<ul><li>The physician will maintain at all times an active DOH License consistent with specialty practiced at Bareen International Hospital.
</li><li>Physician will maintain an active Privilege per the specialty that is consistent with the scope of services and the required experiences to practice it, which is renewable every 2 years.
</li><li>Apply scientific knowledge and clinical expertise to the diagnosis, treatment, and compassionate care of adults across the spectrum from health to complex illness.
</li><li>Participate in continuous quality improvement ask and when required and in any other work assigned by the HOD within the scope of the job.
</li></ul>DEPARTMENT SPECIALIZED RESPONSIBILITIES:
<ul><li>Diagnose and treat heart problems using non-invasive tests and treatments such as creating a customized fitness program or prescribing medication.
</li><li>Interventional cardiologists diagnose and perform various invasive procedures in treating cardiac disease.
</li><li>Provide patient with tools and methods for recovery and better quality of life.
</li><li>Educate patient, patient&rsquo;s family, significant others, and relevant parties of patient, progress, treatment, and future goals.
</li><li>Abide by the rules of the Department &amp; Section
</li><li>Observe ethical standards compatible with of contemporary medical practice
</li><li>Promote evidence-based decision-making
</li><li>Ensure that a high professional standard of care is provided to patients under their care within the privileges assigned
</li><li>Maintain involvement, as a recipient, in continuing medical and interdisciplinary professional education to meet minimum DOH requirements
</li><li>Recognize the authority of the Head of Department, the Medical Director, the Medical Executive Committee and the Medical Centre Director
</li><li>Notify the Head of Department, Medical Director or Medical Centre Director of any actions or claims that may arise that may have an effect on the licensure of the employee to practice medicine
</li><li>Perform other duties and tasks assigned by the Head of Department.
</li><li>They will take professional responsibility for the care given to their patients by themselves and any junior medical staff working under their direction in the environment provided by the Medical Centre management.
</li><li>They will be responsible for contributing to the teaching of all staff involved in the care of their patients to ensure that they can do those things that are expected of them by their clinical privileges
</li><li>They are expected to demonstrate team leadership to the group of staff working directly with them
</li><li>They are expected to work within the various rules, regulations and guidelines of the section and Department in which they work
</li><li>Take &lsquo;on-call&rsquo; duty, according to the department rota and the needs of their patients
</li><li>When on out of normal working hours &lsquo;on-call&rsquo; duty, they will take on a temporary MRP responsibility for all the patients left under their care. They will therefore ensure that the process of handover is carried out appropriate to the patient&rsquo;s requirements
</li><li>He/she is also responsible for protecting the patient from anxiety related to partially hear or poorly understood medical conversation. Criticism of colleagues in front of patients or relatives is never good medical practice unless it is in a strict medical legal consultation situation and where they are prepared to put the criticism in writing
</li><li>Evaluate patient through questions, examinations, symptom review, and medical testing.
</li><li>Document patient records and progress including symptoms, medications, and treatments.
</li><li>consulting other doctors to help in diagnosis and treatment, providing emergency care, making referrals to various specialists based on their condition, giving prescriptions and informing patients on how to take medication, outlining heart care and preventive measures, as well as explaining side effects of medications
</li><li>Responsible in giving professional advice and provide technical services, for which he/she is privileged, to another Specialist or Consultant or their patient as requested.
</li><li>Will provide and request consultations according to the hospital policies on consultations.
</li><li>Will take professional responsibility for the care given to his/her patients any junior medical staff working under their direction in the environment provided by the hospital management.
</li><li>Accountable for contributing to the teaching of all staff involved in the care of his/her patients to ensure that he/she can do those things that are expected of him/her by his/her clinical privileges.
</li><li>He/she is expected to demonstrate team leadership to the group of staff working directly to him/her.
</li><li>He/she is expected to work in a collegiate manner with all hospital staff.
</li><li>He/she is expected to contribute to the production of Clinical Guidelines, Critical Care Pathways and Managed care processes as needed for the care of his/her patients</li></ul></div>
 <div><ul><li>Education: MBBS or MBChB or equivalent qualification form an accredited institution.
</li><li>Completion of specialty qualification as per the recognized Specialty Certificate table.
</li><li>3 years&rsquo; experience post qualification
</li><li>Medical Board issued by the home country medical council.
</li><li>Licensed by Health Authority Abu Dhabi (DOH)
</li><li>Demonstrated ability to present self in a positive and professional manner, Management aptitude and experience.</li></ul></div>

Specialist Cardiology

Arclight Services

SECTION I: JOB PURPOSEThe Facility &amp; Property Director is responsible for the strategic management, operation, and optimization of Arclight Services Company&rsquo;s facility and property portfolio, ensuring sustainable, efficient, and compliant operations aligned with the Group Holding / Abu Dhabi University&rsquo;s mission and asset management strategy.This executive role oversees the full lifecycle of facilities and property management &mdash; including asset performance, maintenance, property leasing and tenancy operations, sustainability initiatives, vendor management, and regulatory compliance.The Facility &amp; Property Director ensures that all owned and managed assets deliver optimal value, performance, and user satisfaction through effective maintenance planning, budget control, energy efficiency, and quality assurance programs. The role fosters operational excellence, cost efficiency, and a culture of continuous improvement across all facilities and property functions.SECTION II: KEY RESPONSIBILITIESKey Responsibilities:1. Strategic Leadership &amp; Portfolio Management<ul><li>Define and implement long-term facility and property management strategies aligned with the company&rsquo;s business goals and sustainability vision.</li><li>Oversee the full asset portfolio, including educational, residential, and commercial properties.</li><li>Develop and execute annual operational and capital maintenance plans.</li><li>Establish performance KPIs for facility and property teams and report directly to the CEO.</li></ul>2. Asset &amp; Facilities Management<ul><li>Lead preventive and corrective maintenance programs to ensure optimal facility uptime and life-cycle asset management.</li><li>Oversee MEP systems, HVAC, safety systems, cleaning, landscaping, and general maintenance.</li><li>Ensure compliance with health, safety, and environmental standards.</li><li>Optimize space utilization, asset performance, and energy management.</li></ul>3. Property Management &amp; Leasing Operations<ul><li>Manage all leasing activities including tenant acquisition, rent collection, renewals, and contract administration.</li><li>Develop property policies covering occupancy, handover, and exit procedures.</li><li>Ensure tenant satisfaction through timely maintenance and service excellence.</li><li>Conduct market analysis and recommend rental strategies to maximize revenue and occupancy.</li></ul>4. Financial Management &amp; Budget Control<ul><li>Develop and manage annual OPEX and CAPEX budgets for facility and property operations.</li><li>Approve procurement of FM contracts, vendor agreements, and service-level frameworks.</li><li>Monitor expenditure, cost-saving initiatives, and energy efficiency programs.</li><li>Ensure all operations achieve financial targets and demonstrate value-for-money.</li></ul>5. Compliance, Safety &amp; Risk Management<ul><li>Ensure all facilities comply with UAE laws, ADM, DMT, Civil Defense, and sustainability regulations (e.g., Estidama).</li><li>Implement risk assessment frameworks for property and facility operations.</li><li>Lead periodic audits, inspections, and emergency preparedness drills.</li><li>Oversee insurance coverage, incident reporting, and asset protection programs.</li></ul>6. Risk, Legal &amp; Compliance Oversight<ul><li>Establish a structured risk management framework for project execution.</li><li>Direct claims mitigation, arbitration, and dispute resolution processes with legal counsel.</li><li>Ensure adherence to local regulatory approvals and coordination with external authorities.</li><li>Oversee insurance coverage, bonding, and legal due diligence during project execution.</li></ul>7. Vendor &amp; Contract Management<ul><li>Oversee selection, evaluation, and management of external service providers.</li><li>Ensure SLA compliance, performance monitoring, and contractual adherence.</li><li>Lead contract renewals, negotiations, and vendor optimization initiatives.</li></ul>8. Sustainability &amp; Innovation<ul><li>Implement sustainability initiatives across all managed assets, focusing on energy reduction, waste management, and smart technology.</li><li>Promote digital transformation and CAFM/BMS integration for efficiency.</li><li>Align property operations with UAE green building and sustainability mandates.</li></ul>8. Stakeholder Relations &amp; Government Liaison<ul><li>Serve as the main contact for government entities, university leadership, investors, and tenants.</li><li>Coordinate with regulatory bodies for permits, inspections, and renewals.</li><li>Represent Arclight Services in property forums and professional associations.</li></ul>9. Executive Reporting &amp; Board Interface<ul><li>Present regular reports to the CEO on asset performance, cost control, occupancy, and maintenance KPIs.</li><li>Provide insights on risk mitigation, sustainability performance, and compliance.</li><li>Support audit and strategic committees with asset condition data and improvement plans.</li></ul>SECTION III: KNOWLEDGE AND SKILLSMinimum Educational Qualifications Required for the RoleBachelor&rsquo;s Degree in Facilities Management, Mechanical/Electrical Engineering, or Property Management.Master&rsquo;s Degree in Facilities Management, Real Estate, Business Administration, or related field is highly preferred.Minimum Years of Experience RequiredMinimum 15&ndash;20 years of progressive facilities and property management experience, including 7+ years in a senior director or executive role.Experience managing educational, residential, and commercial assets in the UAE or GCC.Nature of Relevant Experience Required&middot; Strong experience in integrated facilities management, property leasing, and asset operations.&middot; Proven ability in vendor management, contract negotiations, and budget control.&middot; In-depth knowledge of UAE real estate laws, authority processes, and safety regulations.&middot; Experience implementing sustainability and energy efficiency programs.&middot; Expertise in CAFM/BMS systems and facility performance analytics.&middot; Strong leadership in stakeholder management and coordination with government bodies.Language SkillsArabic and English are requiredSpecial Skills and Abilities&middot; Strategic and analytical leadership skills.&middot; Advanced knowledge of facilities and property operations.&middot; Excellent budgeting, negotiation, and reporting skills.&middot; Strong knowledge of UAE building codes, ADM/DMT requirements, and sustainability frameworks.&middot; Proficiency in CAFM, ERP, and project management tools.&middot; Excellent communication, interpersonal, and decision-making abilities.&middot; Ability to manage large multidisciplinary teams and multiple sites.&middot; High standards of integrity, accuracy, and problem-solving.Key External Contacts:&middot; Abu Dhabi Municipality (ADM)&middot; Department of Municipalities and Transport (DMT)&middot; Civil Defense&middot; Estidama Authority&middot; Tenants and Property Owners&middot; Facility Service Providers and Contractors&middot; Utility Providers&middot; Abu Dhabi University Leadership&middot; Investors and Asset Management Partners&middot; Legal and Compliance AdvisorsSECTION V: WORKING ENVIRONMENTWorking ConditionsOffice and site-based with Flexible hoursJob Type: Full-timeLanguage:<ul><li>Arabic &amp; English (Required)</li></ul>

Facility & Property Director

THE DEEP SEAFOOD CO.L.L.C

Job Title: Real Estate Admin &amp; Accounts Executive Location: Abu Dhabi, UAE Company: Pangat Properties Management and Investment L.L.CAbout the Role:We are seeking a highly organized and detail-oriented Real Estate Admin &amp; Accounts Executive to support our property management operations. The ideal candidate will have hands-on experience in real estate administration and accounting within the UAE, with strong communication and coordination skills. This role combines administrative and financial responsibilities to ensure smooth day-to-day operations and accurate financial management across our property portfolio.Key Responsibilities:<ul><li>Prepare, manage, and update lease and tenancy agreements in coordination with property managers and clients.</li><li>Maintain accurate records of tenant information, contracts, and property-related documentation.</li><li>Coordinate with tenants, landlords, and internal departments for renewals, payments, and other property matters.</li><li>Schedule meetings, prepare minutes (MOMs), and ensure timely follow-up on action points.</li><li>Assist in deal finalization by managing required documentation and communication flow.</li><li>Handle accounting activities including bookkeeping, VAT filing, expense tracking, and reconciliations.</li><li>Support the preparation of financial statements and management reports as required.</li><li>Maintain proper filing systems and implement internal administrative and financial controls.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or a related field.</li><li>2&ndash;4 years of relevant experience in real estate administration and accounting within the UAE.</li><li>Strong understanding of UAE VAT regulations and accounting procedures.</li><li>Proficiency in MS Office and accounting software such as Tally, QuickBooks, or ERP systems.</li><li>Excellent communication, coordination, and organizational skills.</li><li>Ability to multitask, work independently, and meet deadlines in a fast-paced environment.</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per month

Real Estate Admin Cum Accountant

Explore 2615+ Call centre executive for owner association and property management in Abu Dhabi With Doh Jobs In Abu Dhabi Jobs In Abu Dhabi With Doh Jobs In Abu Dhabi Jobs In Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.