call center night shift (freshers can apply!) Jobs in Rawalpindi

call center night shift (freshers can apply!)

customer relationship manager Jobs in Rawalpindi

customer relationship manager

assistant manager i.t (call center) Jobs in Rawalpindi

assistant manager i.t (call center)

business development & operations manager (call center / bpo) Jobs in Rawalpindi

business development & operations manager (call center / bpo)

call centre agent

call centre representative

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 9:00 AM to 5:00 PM OR 1:00 PM to 9:00 PMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from telecom numbers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Insurance Services</li></ul>Provide information to customers regarding insurance products and services.Handle queries related to claims, policy details, and coverage.Record customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, insurance inquiry, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

Zoom Control 

We are hiring friendly, experienced calls-operators to work on the Autocab system for a great UK taxi firm! We have flexible hours and it's a great office.Please only apply if you have previously two years of experience in a call centre working for taxi companies.In person job (NOT REMOTE) at GIGA Mall.Compensation is fixed at Rs.350 with no negotiation available.Room for promotion.12 hour shift available if desired.Hiring Immediately.Job Types: Full-time, Part-timePay: Rs80,000.00 - Rs117,600.00 per monthExpected hours: 60 per weekApplication Question(s):<ul><li>How many years of taxi software experience do you have?</li></ul>

Calls Agent for Taxi Company

Pentagon Food Group Ltd

Job Opportunity: CSR / Telesales Officers Location: On-site, Bahria Phase 7, Rawalpindi Industry: Food Production Employment Type: Full-timeWe are urgently hiring Customer Service Representatives / Telesales Officers to join our UK-based Food Group. Multiple positions are available in our Tele-sales department.Requirements:<ul><li>Strong communication and customer-handling skills</li><li>Proficiency in spoken English</li><li>Prior call centre experience will be considered an advantage</li><li>Knowledge of basic sales strategies (up &amp; Cross selling)</li><li>Churn management</li><li>Customer Basket managment</li></ul>Office TimingsSummer: 1:00 pm &ndash; 10:00 pm Winter: 2:00 pm &ndash; 11:00 pmWe Offer:<ul><li>Salary: PKR 55,000 &ndash; 60,000 per month</li><li>Eid Bonus</li><li>Lleave entitlement (CL/AL/SL)</li><li>Health and Life Insurance</li><li>EOBI</li><li>Attractive sales incentives</li><li>Annual increment</li><li>Professional growth opportunities</li><li>Excellent office environment</li></ul>Note: Female candidates are strongly encouraged to apply.Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support/ account officer

AKY Services Pvt. Ltd

P-Tech is Hiring!Position: Call Center Customer Sales Representative (CSR) &ndash; Night ShiftSalary: Starting from PKR 30,000/-About the Role:P-Tech is looking for passionate and goal-driven individuals to join our dynamic call center team as CSRs. In this role, you&rsquo;ll engage with clients over the phone, manage outbound calls, provide accurate information, and deliver top-notch customer service. It&rsquo;s a fantastic opportunity for freshers who want to kickstart their career in sales and customer support.Key Responsibilities:<ul><li>Make outbound calls to promote P-Tech products and services.</li><li>Understand customer needs, provide clear and accurate information.</li><li>Log customer details and interactions into the system.</li><li>Upsell/recommend services where appropriate.</li><li>Maintain a positive and professional attitude while building client relationships.</li></ul>Requirements:<ul><li>Minimum qualification: High school diploma or equivalent.</li><li>Must be 18 years or older.</li><li>Excellent verbal and written communication skills.</li><li>Strong listening and problem-solving abilities.</li><li>Eager to learn and adapt quickly.</li><li>Basic computer knowledge and typing skills.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Paid training to set you up for success.</li><li>Career growth and advancement opportunities.</li><li>A supportive, energetic, and fast-paced environment.</li></ul>How to Apply:Contact HR: 0333 9739861At P-Tech, we value diversity and are proud to be an equal-opportunity employer.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Night Shift (Freshers can Apply!)

SEEE Technologies

Location: Islamabad / Rawalpindi (On-Site)Company Overview &ndash; SEEE Technologies SEEE Technologies is a growing solar energy company providing reliable and cost-effective renewable solutions across Pakistan. We focus on quality service, customer satisfaction, and empowering our team members to build rewarding careers in the energy sector.Role Summary We are hiring a Female Telesales Representative to join our sales team. If you have experience in solar sales or general call-center telesales, this is your chance to work in a supportive environment with clear growth opportunities.Key Responsibilities<ul><li>Make outbound calls to potential residential and commercial customers.</li><li>Present solar energy solutions, answer customer queries, and build interest.</li><li>Follow up on leads, maintain accurate records, and achieve monthly sales targets.</li><li>Coordinate with the sales and technical teams to ensure smooth customer onboarding.</li></ul>Requirements<ul><li>Female candidates only.</li><li>Experience in solar sales or call-center/telesales (fresh candidates with good communication may also apply).</li><li>Strong communication and persuasion skills.</li><li>Basic computer skills (CRM or MS Office is a plus).</li><li>Motivated to achieve targets and grow with the company.</li></ul>Salary &amp; Benefits<ul><li>Fixed salary (based on experience) + attractive commission.</li><li>Training and career development opportunities.</li><li>Friendly, professional work environment.</li></ul>To Apply: Send your CV or contact us at 0311-3990785Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Telesales Representative – Solar Energy

247 Hybrid Call Center

Location : Civic Centre, Bahria Town Phase 4, RawalpindiAbout The Company :24/7 Hybrid Call Centre is a subsidiary company of a UK based company and is located in Civic Center Bahria Town Phase 4, Rawalpindi. It provides call center and digital marketing services to businesses based in the UK.We are looking for a Digital Marketing Specialist for our office.About The Role :The Digital Marketing Specialist will oversee the digital marketing strategy for the organization, focusing on driving growth through online channels. This role requires a combination of creativity, analytical thinking, and deep knowledge of current digital marketing tools and strategies.Key Responsibilities:1. Campaign and Content Management:<ul><li>Plan and execute all digital marketing, including SEO/SEM, email, social media, and display advertising campaigns.</li><li>Design, build, and maintain the company&rsquo;s social media presence.</li><li>Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).</li><li>Oversee the content strategy for the organization, ensuring that it is aligned with the brand&rsquo;s voice.</li><li>Collaborate with the content team to create high-quality content that resonates with the target audience.</li></ul>2. SEO :<ul><li>Design and implement comprehensive SEO strategies to improve search engine rankings, drive traffic, and increase conversions.</li><li>Conduct thorough keyword research to identify opportunities for driving more traffic and optimizing existing content.</li><li>Optimize website pages for target keywords, including meta tags, headers, image alt texts, and internal linking structure.</li><li>Work with web developers to ensure proper technical SEO setups, such as site speed, mobile optimization, crawlability, and schema markup.</li><li>Optimize and manage Google My Business (GMB) listings, ensuring accurate information, responding to reviews, and maximizing the use of GMB features.</li><li>Develop and manage a link-building strategy to enhance the website&rsquo;s authority and visibility.</li><li>Manage and build local citations across relevant directories and platforms, ensuring consistency in NAP (Name, Address, Phone Number) information.</li><li>Regularly monitor and analyze website performance, using tools such as Google Analytics, Google Search Console, and other SEO software to identify trends, issues, and opportunities.</li><li>Conduct competitive analysis to identify market trends and areas for improvement.</li><li>Prepare regular reports on SEO performance, including traffic, rankings, and other key metrics. Provide actionable insights and recommendations to stakeholders.</li><li>Keep up to date with the latest SEO trends, algorithm updates, and best practices.</li></ul>3. GOOGLE AND META ADVT:<ul><li>Plan, create, and manage Google Ads campaigns across various channels (Search, Display, YouTube) to achieve business objectives.</li><li>Conduct thorough keyword research and selection to maximize campaign performance.</li><li>Write compelling ad copy, create engaging visuals, and design high-converting landing pages.</li><li>Regularly monitor and analyze campaign performance metrics (CTR, CPC, CPA, ROAS) to identify trends and make data-driven decisions.</li><li>Continuously optimize campaigns through A/B testing, bid management, and ad copy revisions to improve performance and ROI.</li><li>Allocate and manage budgets effectively across campaigns, ensuring spend efficiency and meeting financial targets.</li><li>Generate detailed performance reports and provide actionable insights to stakeholders, highlighting key metrics and campaign outcomes.</li><li>Analyze competitors&rsquo; advertising strategies to identify opportunities and areas for improvement.</li><li>Keep up-to-date with the latest trends and best practices in Google Ads and digital marketing.</li><li>Ensure all campaigns adhere to Google Ads policies and guidelines.</li><li>Plan, create and manage paid advertising campaigns on Meta Ads to drive targeted traffic and coversions.</li></ul>4. WEBSITE MANAGEMENT:<ul><li>Website creation and management.</li></ul>Qualifications:Education: Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field.Experience: 3-5 years of experience in digital marketing.Skills:<ul><li>Proven experience in managing SEO/SEM/PPC, email, social media, and display advertising campaigns.</li><li>Strong understanding of current digital marketing concepts, strategy, and best practices.</li><li>Proficient in marketing research and statistical analysis.</li><li>Familiarity with web design and content management systems.</li><li>Excellent written and verbal communication skills.</li><li>Strong analytical skills and data-driven thinking.</li><li>Up-to-date with the latest trends and best practices in online marketing and measurement.</li></ul>Key Competencies:<ul><li>Creative thinker with the ability to develop innovative digital campaigns.</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to adapt to new trends and technologies quickly.</li><li>Team player with a collaborative mindset..</li><li>Excellent communication skills, both written and verbal.</li></ul>What We Offer : <ul><li>Market competitive salary.</li><li>Nice and supportive work environment.</li><li>Long term and stable job.</li><li>Numerous growth opportunites</li></ul>Job Type: Full-timeWork Location: In person

Digital Marketing Specialist (On-Site)

Call Center Customer Sales Representative (CSR) &ndash; Night Shift Salary: Starting from PKR 30,000/-About the Role: We&rsquo;re looking for energetic and motivated individuals to join our team as Customer Sales Representatives (CSR). In this role, you&rsquo;ll be the friendly voice assisting our valued clients over the phone. You&rsquo;ll handle outbound calls, answer questions, and provide solutions in a professional and timely manner. This is a great opportunity for freshers to start their career in the customer service and sales industry.Responsibilities:<ul><li>Make outbound calls to customers regarding our products or services.</li><li>Listen carefully to customer needs, provide accurate information, and resolve queries.</li><li>Record customer details and interactions clearly in the system.</li><li>Recommend or upsell products and services when suitable.</li><li>Maintain a positive, professional attitude while building strong customer relationships.</li></ul>Qualifications:<ul><li>Minimum qualification: High school diploma or equivalent.</li><li>Must be at least 18 years old.</li><li>Strong verbal and written communication skills.</li><li>Good listening skills and problem-solving ability.</li><li>Positive attitude and willingness to help customers.</li><li>Quick learner who can adapt to new processes.</li><li>Basic computer knowledge and data entry skills.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Paid training to help you succeed in your role.</li><li>Career growth and professional development opportunities.</li><li>A fast-paced, dynamic environment to learn and excel.</li></ul>How to Apply: Contact HR: 0333 9739861We are an equal opportunity employer and believe in diversity and inclusion. Everyone is encouraged to apply regardless of background.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Explore 59+ Call centre representative in Rawalpindi this September. Find roles across top companies and apply now to boost your career.

59 call centre representative jobs IN Rawalpindi

Call Centre Representative

Calls Agent for Taxi Company

Customer Support/ account officer

Call Center Night Shift (Freshers can Apply!)

Telesales Representative – Solar Energy

Digital Marketing Specialist (On-Site)

Call Center Night Shift (Freshers can Apply!)