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captain - for award winning restaurant Jobs in Charge Branch Operations Flowers Jobs In Dubai

captain - for award winning restaurant

captain

Nour Arjaan by Rotana

Job Description We are currently looking for dynamic, self motivated Food & Beverage professionals who want to move their careers forward. As a Captain, you are responsible for providing professional and customer focused service to our guests, ensuring their stay becomes a memorable experience. Responsibilities <ul> <li>Perform all necessary tasks to service food & beverage according to the hotel's performance manual.</li> <li>Acquire in depth knowledge of the food & beverage menu of the assigned outlet to assist and provide advice to guests.</li> <li>Practice good customer relations and attend to customer complaints and queries satisfactorily.</li> <li>Ensure the outlet is set up for service and supervise for a smooth operation.</li> <li>Direct and supervise the service team to ensure all duties are performed as per standards.</li> <li>Ensure that all colleagues have received adequate training to perform their duties.</li> <li>Ensure proper organization, planning, and control of supplies and maintain a concise record of all beverage stock to guarantee availability.</li> <li>Ensure minimum wastage, breakage, and spoilage.</li> <li>Actively use upselling techniques to exceed guest expectations and increase revenue.</li> </ul> Education, Qualifications & Experience You should ideally have a diploma or degree in the hospitality field with a maximum of two years of experience in a similar role. You should possess good knowledge of both written and spoken English, and familiarity with Micros is desirable. Previous experience in minor leadership and supervisory roles is a definite plus. Knowledge & Competencies <ul> <li>Understanding the job</li> <li>Taking responsibility</li> <li>Recognizing differences</li> <li>Customer focus</li> <li>Adaptability</li> <li>Teamwork</li> </ul> Seniority Level Entry level Employment Type Full time Job Function Customer Service Industries Hospitality

Captain

Minor Hotels

<div>Company Description 
NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah
Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall.
Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.
Guests are just a short journey from all Dubai&rsquo;s top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel&rsquo;s lively sports bar, set to be one of the new &lsquo;go to&rsquo; spots in Dubai. 
Job Description 
We are seeking an experienced and customer-focused Bell Captain to join our prestigious hotel in Dubai, United Arab Emirates. As the Bell Captain, you will lead our bell staff team and ensure exceptional guest experiences from arrival to departure.
Key responsibilities include: 
<ul><li>
Oversee daily operations of the bell staff team, including scheduling, training, mentoring, and maintaining high service standards</li><li>
Conduct regular performance evaluations and provide constructive feedback to team members</li><li>
Manage guest experiences, including greeting, luggage handling, room escorts, and providing information about hotel amenities and local attractions</li><li>
Coordinate with other departments, such as Front Desk, Housekeeping, and Concierge, to ensure seamless guest services and resolve issues promptly</li><li>
Monitor lobby cleanliness, maintain guest luggage security, and manage bell service equipment</li><li>
Implement and maintain an efficient luggage tracking system to ensure proper handling and delivery of guest belongings</li><li>
Assist with special events, VIP arrangements, and promote hotel services to guests</li><li>
Develop and implement strategies to upsell hotel services and enhance guest satisfaction</li><li>
Maintain accurate records of guest services, team performance, and departmental expenses</li><li>
Ensure compliance with hotel policies, safety regulations, and local laws</li><li>
Conduct regular inspections of bell carts, luggage storage areas, and other equipment to ensure proper maintenance and cleanliness</li><li>
Stay updated on industry trends and implement innovative practices to enhance the guest experience</li></ul> 
Qualifications 
<ul><li>
High School Diploma or equivalent</li><li>
Minimum of 3 years of experience in a front office or bell service role, preferably in a luxury hotel setting, with demonstrated leadership skills</li><li>
Excellent knowledge of Dubai's attractions, culture, and transportation systems</li><li>
Outstanding communication and interpersonal skills, with a commitment to delivering exceptional customer service</li><li>
Fluency in English; additional languages are a plus</li><li>
Strong problem-solving abilities and attention to detail</li><li>
Physical stamina to handle luggage and stand for extended periods</li><li>
Professional appearance and ability to work effectively in a fast-paced, multicultural environment</li></ul></div>

Bell Captain

Raffles Hotels & Resorts

Company Description An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city centre space, impeccable service and sophisticated Asian style. Located a 15 minute drive from Dubai International Airport, it is ideally situated in the business and shopping district adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. Job Description PURPOSE OF POSITION: To support both the colleagues and leaders of Raffles Salon in achieving the highest quality of service and standards and improving the level of guest satisfaction through positive engagement and communication. Key Roles & Responsibilities: <ul> <li>Maintain the LQA service standards as required for the Outlet.</li> <li>Read daily reports, hotel updates and acknowledge any VIP arrivals, reporting to shift 10 minutes before start time and communicating any delays in advance.</li> <li>Know all Food & Beverage menu items, garnishes, contents and preparation methods and be able to relay that information to guests politely and concisely.</li> <li>Present children's menus, describe specials and alternative cuisine.</li> <li>Serve and clear food and beverage items unobtrusively and professionally using tray and appropriate service ware.</li> <li>Utilize the POS system to ring up sales, print checks, close checks and complete cash out procedures.</li> <li>Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.</li> <li>Ascertain guests' satisfaction, handle problems and inform the Supervisor/Manager of the resolution.</li> <li>Follow cash and credit card procedures per the accounting department guidelines.</li> <li>Maintain a clean, neat and orderly restaurant throughout service.</li> <li>Polish cutlery and refill salt, pepper, sugar and creamers.</li> <li>Operate the coffee machine to make specialty coffees/teas.</li> <li>Serve non alcoholic and alcoholic drinks.</li> <li>Ensure the workstation is stocked with appropriate condiments at all times.</li> <li>Report guest comments regarding food and beverage to management.</li> <li>Maintain and handle operating equipment with care.</li> <li>Adhere to safety, sanitation, HACCP and hygiene policies.</li> <li>Maintain good working relationships with colleagues and other departments.</li> <li>Know all F&B services, outlets and hotel features.</li> <li>Perform opening/closing duties and set all tables according to standards.</li> <li>Report deviations from standards and procedures to manager.</li> <li>Keep service and storage areas safe and clean.</li> <li>Minimize waste, breakages and mishandling of supplies and equipment.</li> <li>Carry out cleaning and maintenance of the outlet.</li> <li>Notify Supervisor/Manager at least four hours prior to shift if unable to attend due to illness.</li> <li>Assist other Food & Beverage outlets during peak hours or extended shifts as needed.</li> <li>Support management in supervising operations to maintain service standards.</li> <li>Assist Supervisor/Manager with daily shift briefings and information dissemination.</li> <li>Provide colleague training, act as a role model, and lead by example.</li> <li>Use Raffles Dubai operating systems.</li> <li>Conduct beverage and equipment inventories, ensuring no variances.</li> <li>Perform trainer tasks and conduct staff training as assigned.</li> <li>Use a hands on approach to develop employees and demonstrate team building.</li> <li>Understand management goals and work towards achieving them.</li> <li>Carry out any other duties as assigned by management.</li> </ul> Qualifications - Personal Attributes: <ul> <li>Excellent reading, writing and oral proficiency in English.</li> <li>Strong communication skills; ability to multitask and extensive wine and cuisine knowledge.</li> <li>Computer proficiency.</li> <li>Courteous and helpful to colleagues and guests.</li> <li>Experienced in all aspects of restaurant service.</li> <li>Well presented and professionally groomed at all times.</li> <li>Trainer with solid motivational and teamwork skills.</li> <li>Attention to detail and strong interpersonal skills.</li> <li>Able to perform all tasks accurately and efficiently.</li> </ul> Qualifications - Education: <ul> <li>Secondary education.</li> </ul> Experience: <ul> <li>Minimum 2 years of hotel experience with at least 1 year in a 5 star luxury operation.</li> <li>Knowledgeable in food and beverage service standards and up selling skills.</li> <li>High awareness of maintaining 5 star standards.</li> <li>Knowledgeable in Micros and Opera systems and cashiering process.</li> </ul> Raffles Dubai Sheikh Rashid Road, Wafi 121800 Dubai, United Arab Emirates

Fairmont Hotels & Resorts

Company Description An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres. Job Description Purpose of Position To support both the colleagues and leaders of Raffles Salon in achieving the highest quality of both service and standards and improving the level of guest satisfaction through positive engagement and communication. Key Roles & Responsibilities <ul> <li>Maintain the LQA service standards as required for the Outlet.</li> <li>Read daily reports, hotel updates shared via Outlet communication methods and to acknowledge any VIP's arrivals to ensure they are acted upon. Report to shift 10 mins before start time and communicate in advance if any delay. Must know all Food & Beverage menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.</li> <li>Present children's menus when appropriate, and describe specials and alternative cuisine.</li> <li>Serve and clear food and beverage items in an unobtrusive and professional manner using Tray/appropriate service ware at all times.</li> <li>Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures.</li> <li>Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.</li> <li>Ascertain guests' satisfaction and handle any problem which may arise, informing the Supervisor/Manager of the problem and how it was resolved.</li> <li>Follow cash and credit card procedures according to the guidelines of the accounting department.</li> <li>Maintain a clean, neat and orderly restaurant throughout service.</li> <li>Polish cutlery, refill salt, pepper and sugar, creamers etc.</li> <li>Must be able to prepare/operate the coffee machine to make specialty coffee's/Tea's.</li> <li>Must be able to make/serve other beverages both non-alcoholic and alcoholic drinks.</li> <li>Ensure that work station is stocked with appropriate condiments at all times.</li> <li>Report any guest comments regarding food and beverage to manager.</li> <li>Conscientious handling and maintenance of operating equipment.</li> <li>Learn and adhere to safety, sanitation, HACCP and hygiene policies.</li> <li>Maintain good working relationships with colleagues, and all other departments.</li> <li>Maintain complete knowledge of all F&B services, outlets and hotel services/features.</li> <li>Perform opening/closing side duties as assigned and set all tables according to standards.</li> <li>Report to manager any kinds of deviation from set standard and procedures.</li> <li>Ensure that all service and storage areas are kept safe and clean.</li> <li>Help minimize waste, neglect, breakages and mishandling of supplies and equipment.</li> <li>Carry out cleaning and maintenance of the outlet. • Incase of being unwell and not able to report to work, Restaurant Supervisor/ Manager must be notified a minimum of 4 hrs prior shift through telephone call.</li> <li>Assist other Food & Beverage Outlets in their operations during peak hours if needed or work extended shifts due to operational needs.</li> <li>Actively support in the Management in supervision of the operation/section to maintain service standards.</li> <li>Assist the Supervisor/Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees.</li> <li>Assist in colleagues training and act as a role model by leading by example and actively supporting the colleagues throughout their shift.</li> <li>Must learn and be able to use the operating systems at Raffles Dubai.</li> <li>Conducts Equipment and Beverage inventories and ensures no variances in beverage inventories.</li> <li>Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager, driving Trainings/ INES.</li> <li>Use a hands on approach to train and develop employees, demonstrate team building, and lead by example.</li> <li>Understand the Goals/Targets set by the Management for the Outlet and work towards achieving it.</li> <li>Carry out any other duties as and when assigned by the Management of the Hotel.</li> </ul> Personal Attributes <ul> <li>Excellent reading, writing and oral proficiency in English.</li> <li>Strong communication skills; the ability to multitask; extensive wine and cuisine knowledge; computer proficiency.</li> <li>Courteous and helpful to colleagues and guests.</li> <li>Experienced in all aspects of restaurants service.</li> <li>Must be well presented and professionally groomed at all times.</li> <li>Trainer with solid motivational and teamwork skills.</li> <li>Attention to detail and strong interpersonal skills to deal with diverse staff and team from other outlets/departments.</li> <li>Able to perform all the tasks accurately and efficiently.</li> </ul> Qualifications <ul> <li>Secondary education.</li> </ul> Experience <ul> <li>Minimum 2 years Hotel experience with at least 1 year in a 5 star luxury operation.</li> <li>Knowledgeable in food and beverage service standards and up selling skills.</li> <li>High awareness on maintaining 5-star standards.</li> <li>Knowledgeable on Micros and Opera system and Cashiering process.</li> </ul> Additional Information Raffles Dubai Sheikh Rashid Road, Wafi 121800 Dubai, United Arab Emirates.<img src="https://www.jobg8.com/Tracking.aspx?2BLAx2Vk0CawS1q1hAmK69%2fUHQJ5cnnLg" width="0" height="0" />

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary &ndash; ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.
What you will do
<ul><li>The Food &amp; Beverage Captain is responsible for offering guests of the restaurant an enjoyable, expertly served beverage/dining experience.
</li><li>This individual must be comfortable discussing food and wine choices with guests in detail.
</li><li>The Food &amp; Beverage Captain will be responsible for setting up tables, serving food and beverage to guests, and clearing/cleaning tables.
</li></ul>What you bring
<ul><li>1-2 years&rsquo; experience in 5 star luxury hotels in a similar role.
</li><li>Knowledge in the areas of food and wine, and should possess outstanding sale skills.
</li></ul>What we offer
<ul><li>Work Authorization
</li><li>Competitive tax-free salary and service charge
</li><li>End of service gratuity
</li><li>Complimentary full board living accommodation in a high quality, well-resourced staff housing
</li><li>Vibrant fitness facilities including gym and swimming pool
</li><li>Free transportation to and from work
</li><li>Medical and life insurance
</li><li>Paid annual leave
</li><li>Paid home leave tickets
</li><li>Social and sporting events
</li><li>Learning &amp; Development Programs
</li><li>Career opportunities and international transfer
</li><li>And more&hellip;
</li></ul>Schedule &amp; Hours
 <ul><li>6 days per week over 48 working hours</li></ul></div>

Captain - Mina Brasserie

Apt Resources

Apt Resources is seeking a skilled and knowledgeable Restaurant Captain for their client's team for an award-winning Restaurant. As a Restaurant Captain, you will be responsible for overseeing the dining area and ensuring a high level of service is provided to our guests.In this role, you will coordinate and guide the waitstaff team, ensuring that they are knowledgeable about the menu and able to deliver exceptional service. You will also be responsible for handling guest queries and concerns, as well as handling any issues that may arise during service.To be successful in this role, you should have prior experience as a Restaurant Captain in a restaurant setting. You should have a strong understanding of dining etiquette, as well as excellent communication and leadership skills.If you are passionate about providing a memorable dining experience and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities <ul><li>Supervise and guide the waitstaff team to ensure smooth service</li><li>Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests</li><li>Handle guest queries and concerns in a professional and timely manner</li><li>Monitor the dining area and ensure cleanliness and organization</li><li>Coordinate with the kitchen staff to ensure timely delivery of food</li><li>Maintain a high level of customer service and guest satisfaction</li><li>Train and mentor new waitstaff members</li><li>Handle any issues that may arise during service, ensuring quick resolution</li></ul><ul><li>Prior experience as a Restaurant Captain in a restaurant setting</li><li>Excellent communication and leadership skills</li><li>Customer service-oriented mindset</li><li>Ability to handle high-pressure situations and multitask</li><li>Strong attention to detail</li><li>Fluency in English and additional languages is a plus</li></ul>AED 3000 to 3400 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Captain - for Award winning Restaurant

The Arts Club Dubai

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. It is the first international outpost of the celebrated and historical private members' club, established in 1863 in Mayfair, London. The Club's membership is a growing community of diverse and dynamic people from different cultures and sectors, locally and from abroad. A lifestyle for our members. The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing. The Arts Club Dubai unveils an amazing opportunity for a talented artisan to join our passionate and creative team. The Chef de Rang will be responsible for directing and supporting the seamless running of the outlet by providing a highly efficient and effective service, ensuring standards are maintained and members and guests needs are anticipated and fulfilled. What Will You Do <ul><li>Assist the Head Waiter in running a station during allocated schedule, including taking the orders, managing service for food and beverage, and ensuring items served are correctly inputted in the point of sale.</li><li>Promote sales and build up good relationships with members and guests, and ensure a positive and lasting guest experience by obtaining direct feedback.</li><li>Liaise with the kitchen on order taking, stock levels and any special requests.</li><li>Handle minor complaints in a professional and courteous manner.</li><li>Ensure that all crockery, cutlery and any other objects and equipment needed for service are prepared and available.</li><li>Be efficient in keeping food and beverage wastage to a minimum.</li><li>Ensure that the outlet is clean and presentable throughout the opening times.</li><li>Monitor the daily checklist and ensure all opening and closing duties are completed.</li></ul> What We Are Looking For <ul><li>Minimum 2-3 years' experience in same or similar role in luxury hotels or fine dining restaurant.</li><li>Excellent level of English, written and spoken.</li><li>Knowledge of Food and Beverage applications.</li><li>Strong organisational and time management skills with a high degree of flexibility.</li><li>Excellent team management, communication and listening skills.</li><li>Demonstrate integrity in all dealings and maintain high level of confidentiality.</li><li>Ability to work long shifts and stand for extended periods.</li></ul> The Benefits The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package. Seniority level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Management and Manufacturing</li></ul> Industries <ul><li>Hospitality</li></ul>

Captain / Chef de Rang

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Bell Captain

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Captain

Captain - Mina Brasserie

Captain - for Award winning Restaurant

Captain / Chef de Rang