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cargo network compliance officer

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Cargo Network Compliance Officer
</div></div><div><div>Ref #
</div><div>227623
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 16-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team in Doha as a Cargo Network Compliance Officer</p><p><b>
About the role</b></p><p>
In this role, you will be responsible to monitor and enhance Qatar Airways compliance within the cargo network performance monitoring. Identify network performance issues related to safety, security and compliance, and work with the stations towards resolving the issues to achieve the organizational goals. Further lead all related parties to foster the achievement of performance indicators and continuous improvement of the operations.</p><p><b>
As part of your daily responsibilities, you will also:</b></p><ul><li>
Ensure occurrences and non-conformance/irregularities database is evaluated and updates on a daily basis and notification sent to the concerned stations for investigations</li><li>
Manage the occurrences and non-conformance/irregularities database ensuring it always up-to-date</li><li>
Follow up on status and actions ensuring timely publication of reports and closure of actions</li><li>
Liaise with the necessary relevant sub units of cargo department and external service providers including GSA and GHA in order to resolve issues by effective communication in a timely manner</li><li>
Conduct or support the risk assessments, investigations and verify non-conformance reported, preparing periodical non-conformance performance reports.</li><li>
Assist in improving customer trust and loyalty to Qatar Airways Cargo and ensure that global account customer performance queries are efficiently handled</li><li>
Monitoring and control the required quality, safety, security and/or service standards implementation through entire network for safe cargo operations.</li><li>
Develop promotional material and campaigns for cargo safety, security and compliance to raise network awareness on the best practices and improve operational performance.</li><li>
Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries.</li><li>
Regularly evaluate the Network station performance and ensure the CAR/trends are sent to the stations and effectively manage closure of open Non-conformances.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community and a world class airline.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent with minimum of 3 years of job- related experience</li><li>
Good understanding of Aviation security and cargo operations</li><li>
Knowledge of IATA/TACT Regulations</li><li>
Ability to liaise with peers and stakeholders in the HUB and around the Network</li><li>
Ability to work on resolution of non-conformities</li><li>
Possess skills to manage and represent data on Operational/Commercial performance</li><li>
Working knowledge of investigative business analytic system concerning Audits/SMS is preferred</li><li>
Excellent command of the English language</li><li>
Advanced MS Office skills</li></ul><p><b>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227623</div></div></div></div></div></div></div></div>

Cargo Network Compliance Officer

<div><div><div><div><div><div><div><div>Job title
</div><div>Cargo Procedures Officer
</div></div><div><div>Ref #
</div><div>227626
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 09-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team in Doha as a Cargo Procedures Officer.</p><p><b>
About the role</b></p><p>
In this role you will be responsible in shaping and enforcing operational standards across our global cargo network. This position is central to ensuring compliance, driving operational excellence, and upholding the highest levels of safety, security, and quality.</p><p><b>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</b></p><ul><li>
Create, revise, and implement cargo manuals and operational procedures in alignment with Qatar Airways policies and IATA regulations.</li><li>
Compile and edit manuals and related documentation, collaborating with stakeholders and subject matter experts to ensure alignment with safety, security, and quality standards.</li><li>
Issue notifications for operational and regulatory changes, and ensure documentation is current within the Qatar Airways Corporate Document Management System (CDMS).</li><li>
Develop and manage cargo checklists, forms, labels, and other materials to meet regulatory and operational requirements</li><li>
Provide guidance to stations and network teams on documentation related queries and ensure consistent understanding of procedures.</li><li>
Support internal and external audits by preparing and dispatching required documents and materials to relevant stations.</li><li>
Oversee procurement and distribution of cargo stationery and regulatory manuals, coordinating with suppliers and internal departments.</li><li>
Assist in operational disruptions and emergency situations, contributing to the Qatar Airways Special Assistance Program.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent with at least 5 years of job-related experience.</li><li>
Proven Knowledge of general and special cargo handling, safety management system</li><li>
Proven Knowledge for freighter aircraft handling</li><li>
Should have knowledge of IATA rules and regulations</li><li>
Should have cargo operational and compliance experience</li><li>
Must have the ability to communicate technical information to non - technical audiences</li><li>
Must be fluent in written and spoken English language</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227626</div></div></div></div></div></div></div></div>

Cargo Procedures Officer

<div><div><div><div><div><div><div><div>Job title
</div><div>Lead Cargo Officer - Interline &amp; Partnerships
</div></div><div><div>Ref #
</div><div>226657
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 04-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Global Pricing Team in Doha as a Lead Cargo Officer &ndash; Interline &amp; Partnerships.</p><p><b><br>
About the role</b></p><p>
In this role, you are accountable for developing cargo interline and strategic partnership operational framework with other partner airlines. Work alongside HUB and regional operations teams to develop most efficient process in line with regulatory framework and handling parameters.</p><p>
Also responsible to support interline and partnership operational readiness for new partnerships, start-ups in co-ordination with partner airline, QR regional and HUB teams. Work in conjunction with safety, security and quality performance standards and support smooth operation transitions, finalization of MOP&rsquo;s for interline agreements, handling across the regions</p><p><br>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>
Responsible to define framework by engaging in an operational dialogue with partner airlines, QR Cargo internal and external stakeholders, supporting the commercial arm and mutually seeking beneficial operational conditions bounded by the compliance framework of each airline and supporting QR strategic requirements.</li><li>
Identify and develop operational synergies with Cargo and Ground Handling agents between Qatar Airways and partner airlines.</li><li>
Develop joint processes that can optimize specific compliance requirements to meet standards and requirements and benefit from the efficiencies for both Qatar Airways and partner Airlines.</li><li>
Take lead and be a focal point for all operational matters that require escalation throughout the logistic chain.</li><li>
Maintain relationships with partner airlines and internal stakeholders and initiate communication by identifying potential sectors or agreements to increase network support.</li><li>
Develop Cost efficient and lean initiatives that avoid double handling of cargo.</li><li>
Lead the creation of interphase for interline related IT setups for operational visibility and messaging compliance. Be the initiator for these developments.</li><li>
Collaborate with performance reporting team for generating/upgrading performance reports, which create value to the end-user at station and regional levels.</li><li>
Act as a support interface between IT/CROAMIS, Hub (QR Cargo and GHA) teams and regional teams on system, process development and change management to drive automation improvements in the regions.</li><li>
Support and monitor the Implementation of SOPs with the GHA&rsquo;s to ensure smooth interline and partnership cargo operations in the region. This also includes streamlining policies with GHA staff in order to follow procedures in the absence of cargo staff at the respective station.</li><li>
Review operational performance of airline partnerships, report to senior management and create strategies for corrective action where required.</li><li>
Ensure discrepancies and non-conformances are minimized in order to reduce claims and penalties at the</li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>Bachelor&rsquo;s degree or equivalent with at least 4 years of job-related experience.</li><li>Experience in managing Airline partnerships</li><li>In-depth understanding of global air cargo landscape</li><li>Excellent communication, analytical &amp; negotiation skills</li><li>Excellent command of English language &ndash; verbal and in writing</li><li>Advanced MS Office skills</li></ul><p><b>
About Qatar Airways Group</b><br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=226657</div></div></div></div></div></div></div></div>

Lead Cargo Officer - Interline & Partnerships

<div><div><div><div><div><div><div><div>Job title
</div><div>Freighter Load Control Officer
</div></div><div><div>Ref #
</div><div>227383
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 09-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talent &ndash; the bold, the imaginative and the change-makers. All of whom will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an exciting opportunity to be part of Qatar Airways Cargo Freighter Operations team in Doha as a Freighter Load Control Officer.</p><p><b>
About the role</b></p><p>
In this role, you will be responsible for centralized weight and balance functions in the QR freighter network. You will maintain safe and high-quality freighter operations at all times through effective production of freighter load plans and load sheets through CLC system.</p><p>
You take a proactive approach in making necessary decisions in coordination with superiors to avoid any interruption of freighter operations related to centralized weight and balance functions.</p><p><b>
As part of your daily responsibilities, you will also:</b></p><ul><li>
Be responsible for full weight and balance functions consisting of preparing the load plan, generating the load sheet and optimization of the cargo load and all related functions (i.e. fuel optimization, offload decisions, changes to loading configuration, multi-sector sequence planning, etc.) for all QR freighter flights.</li><li>
Make decisions on specific cargo offloads, planning aircraft center of gravity safely, loading sequences, cargo segregations and recovery plan.</li><li>
Act as an operational focal point for weight and balance function of the freighter flights that the staff is handling.</li><li>
Ensure to cover centralized weight and balance function for all freighter flights during the shift considering freighter schedule, MVT messages rotational delays and flight diversions.</li><li>
Work in close coordination with stations for finalized UWS which must include NOTOC information based on QR regulated precision time schedule</li><li>
Prepare Loading Instructions Report(s) to instruct the ramp team where to load all ULDs on aircraft.</li><li>
Prepare and transmit preliminary and final load sheet based on the information i.e. final fuel details, crew bags details, potable water weight adjustments and ramp clearance from the station.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><p>
We are looking for a professional with the following skills and experience:</p><ul><li>
Bachelor Degree or Equivalent with minimum 3 years of job related experience.</li><li>
Weight and balance certification for freighter aircraft / wide body passenger aircraft</li><li>
Valid Dangerous Goods Regulation Certification (CAT10 / CAT6 or equivalent)</li><li>
Proficiency in IATA regulations</li><li>
Good command of English</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227383</div></div></div></div></div></div></div></div>

Freighter Load Control Officer

<div><div><div><div><div><div><div><div>Job title
</div><div>Cargo Digital Support Specialist
</div></div><div><div>Ref #
</div><div>227585
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 11-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Customer Experience Team in Doha as a Cargo Digital Support Specialist.</p><p><b>
About the role</b></p><p>
In this role, you will be required to ensure uninterrupted 24/7 service for the cargo department by managing all Cargo applications and coordinating with IT, vendors, and business teams. This includes first-level troubleshooting, incident management, user access provisioning, and communication of system changes or outages. The role acts as the frontline support for platforms like CROAMIS, Digital Lounge, PROS, and the Cargo Website, ensuring operational continuity and rapid issue resolution across the Qatar Airways Cargo network</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>Cargo Application Implementation: Ensure new stations are fully prepared from an application standpoint before going live.</li><li>System Performance Oversight: Monitor, control, and report on system performance; initiate corrective actions for continuous improvement.</li><li>Reference Data Management: Maintain and update reference data across cargo applications and the QR portal to align with business needs.</li><li>Network Support: Assist both online and offline stations in resolving operational issues.</li><li>Cross-Functional Coordination: Act as a liaison between IT, service providers, and internal departments to implement and support cargo-related IT systems.</li><li>Application Functionality Assurance: Maintain constant communication with IT to ensure all modules and applications are operational.</li><li>Training Oversight: Ensure staff receive appropriate training aligned with their responsibilities.</li><li>Customs Coordination: Work with customs to ensure timely and accurate data submission.</li><li>IT Solution Evaluation: Recommend optimal IT solutions to QR Management for cargo operations.</li><li>Staff Enablement: Ensure both outstation and HQ staff are trained and familiar with system functionalities.</li><li>System Enhancement: Continuously monitor and evolve systems to meet changing business requirements.</li><li>Vendor Coordination: Manage outsourced activities and vendor relationships.</li><li>Interdepartmental Liaison: Ensure all system modules function as intended through collaboration with relevant departments.</li><li>Release Communication: Keep the network informed about new application releases and fixes.</li></ul><p><br>
Be part of an extraordinary story</p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p>About you</p><ul><li>Bachelor&rsquo;s degree or equivalent with at least 5 years of job-related experience.</li><li>Experience in air cargo reservation systems, Pricing &amp; Inventory Management</li><li>Experience in managing IT service providers and service desk.</li><li>Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills</li><li>Project management essentials</li></ul><p></p><p><br>
About Qatar Airways Group<br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227585</div></div></div></div></div></div></div></div>

Cargo Digital Support Specialist

<div><div><div><div><div><div><div><div>Job title
</div><div>Digital Product Specialist
</div></div><div><div>Ref #
</div><div>227582
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 31-Oct-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Customer Experience Team in Doha as a Digital Product Specialist.</p><p><br>
Join the QR Cargo family and leave a mark as part of the Customer Experience Team.</p><p><b>
About the role</b></p><p><br>
In this exciting role, you will be responsible to help envision, develop, deliver and manage key Salesforce based digital product(s). You will work closely with all departments and service delivery units to identify business objectives, process improvements for respective digital product requirements across the entire cargo journey &ndash; specifically on the Salesforce platform</p><p>
Responsible for the measurement of key processes and to enhance the quality of digital service being delivered to the customer.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>Analyze and report on trends realized from the feedback that pertain to Cargo products, content, competitors and provide feedback internally to management.</li><li>Supporting the Line Manager for roadmap planning and phased implementation of the various digital products within Cargo.</li><li>Identify gaps from user feedback by liaising with relevant departments such as Sales, operations, network planning and RM to fill these gaps through process improvement techniques for Customer Experience programs.</li><li>Support the customer centric business units in cross utilization of customer information, to identify use cases such as standardized booking that will improve the overall customer experience.</li><li>Conduct business workshops to review process, and to formulate business process improvement for business units using information across cargo life cycle.</li><li>Prepare business requirements for future digital product phases covering use cases with process flow/functional requirements for utilization within the various Cargo departments.</li><li>Conduct business requirements workshops to help document current processes, user stories, as well as define new required enhancements for the various digital products.</li><li>Identify and envision how Salesforce capabilities can be utilized to help solve the business challenges. Champion part of full solution to deliver &ndash; from requirements to go live and support.</li><li>Develop solutions in Salesforce through configuration</li><li>Review digital solutions proposed by delivery teams and ensure scalable &amp; agile solutions as part of signoff.</li><li>Lead the User Acceptance Testing and ensure quality releases into production.</li><li>Play the role of Product Owner for specific digital solutions built on the Salesforce platform</li></ul><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>Bachelor&rsquo;s degree or equivalent with at least 5 years of job-related experience.</li><li>Logistics and Transportation background/previous work experience</li><li>Expert understanding of the enterprise digital products and the resulting impacts on system and procedural requirements with regards to Customer Experience</li><li>Proven knowledge of Salesforce platform and its capabilities</li><li>Proven skills for business analysis and process reverse engineering skills in Cargo Industry</li><li>Possesses solid skills in creating reports, presentations that communicate and track the progress of Customer Experience projects to Management level</li><li>Project management essentials</li></ul><p></p><p><b><br>
About Qatar Airways Group</b><br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b><br>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227582</div></div></div></div></div></div></div></div>

Digital Product Specialist

<div><div><div><div><div><div><div><div>Job title
</div><div>Customer Experience Web Specialist - Qatari National
</div></div><div><div>Ref #
</div><div>227797
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 06-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Customer Experience Team in Doha as a Customer Experience Web Specialist.<br>
<br>
<b>About the role</b></p><p>
In this role, you will be responsible for helping deliver and manage success of the key digital web product(s). You will work closely with all departments and service delivery units to identify business objectives, digital product requirements across the entire cargo journey, and champion the strategy for on-going success of these digital web products.</p><p>
Responsible for the measurement of key processes to enhance the quality of digital service being delivered to the customer.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li>Championing the onboarding, change management, demos and training of customers or users on the various digital platforms</li><li>Develop communications and other training content for the various digital platforms for internal and external audiences &ndash; in collaboration with marketing and product team leadership</li><li>Analyze and report on trends realized from the feedback that pertain to Cargo products, content, competitors and provide feedback internally to management.</li><li>Identify gaps from user feedback by liaising with relevant departments such as Sales, operations, network planning and RM to fill these gaps through process improvement techniques for Customer Experience programs.</li><li>Support the customer centric business units in cross utilization of customer information, to identify use cases such as standardized booking that will improve the overall customer experience.</li><li>Conduct business workshops to review process, and to formulate business process improvement for business units using information across cargo life cycle.</li><li>Prepare business requirements for future digital product phases covering use cases with process flow/functional requirements for utilization within the various Cargo departments.</li><li>Conduct business requirements workshops to help document current processes, user stories, as well as define new required enhancements for the various digital products.</li><li>Lead the User Acceptance Testing and ensure quality releases into production.</li><li>Review digital solutions proposed by delivery teams and ensure scalable &amp; agile solutions as part of signoff.</li><li>Play the role of Product Owner for specific digital web solutions &ndash; manage its day-to-day delivery and roadmap updates</li></ul><p><b><br>
Be part of an extraordinary story</b><br>
<br>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>Bachelor&rsquo;s degree or equivalent</li><li>Logistics and Transportation background/previous work experience</li><li>Expert understanding of the enterprise digital products and the resulting impacts on system and procedural requirements with regards to Customer Experience</li><li>Proven knowledge of web technologies</li><li>Experience with handling onboarding, training, demos with different audiences</li><li>Proven skills for business analysis and process reverse engineering skills in Cargo Industry</li><li>Excellent skills in creating reports, presentations that communicate and track the progress of Customer Experience projects to management level</li><li>Project management essentials</li></ul><p><b><br>
About Qatar Airways Group</b><br>
<br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227797</div></div></div></div></div></div></div></div>

Customer Experience Web Specialist - Qatari National

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