center rep

TD Bank

<div>Work Location:
Mount Laurel, New Jersey, United States of America
Hours:
40
Pay Details:
$22.00 - $31.00 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Personal &amp; Commercial Banking
Job Description:
In our multiple contact centers we make it easy to do business with us by creating value and delivering trusted advice to our customers. We're proud of the legendary experiences we deliver 24 hours a day, 7 days a week to our 10 million TD Bank customers.
As a Contact Center Representative, you ensure every customer feels valued by engaging them in a positive and professional way. By understanding their needs you'll resolve issues efficiently and accurately.
Depth &amp; Scope:
<ul><li>Provides positive and professional inbound customer service to ensure issues are resolved efficiently under all conditions embodying attributes such as being welcoming, curious, knowledgeable, helpful, and thankful to efficiently resolve issues related to banking products and services
</li><li>Engages with prospective customers through various channels (live chat, phone, email, SMS) to guide through consumer banking services, with a strong focus on effective problem-solving
</li><li>Takes ownership of customer concerns and resolves customer issues at first point of contact; escalates issues when necessary
</li><li>Ensures due diligence is taken to support the accuracy of all customer transactions, particularly as it relates to digital banking products and services; escalates non-standard or high-risk transactions or activities as necessary
</li><li>Arrives on time and ready to receive / make customer calls as scheduled throughout the shift
</li><li>Engages customers / partners through a consultative approach to understand their current and future service needs; may facilitate cross-sell opportunities or refer customers to internal bank partners
</li><li>Completes a broad range of financial transactions (e.g., transfers between accounts, debit card disputes, and/or other transactions, as necessary) in an accurate and efficient manner
</li><li>Contributes to and supports business objectives; speaks up if there's a way to improve processes and procedures
</li><li>Participates in performance and development activities, including cross-training within own team
</li><li>Keeps others informed and up to date about all relevant or useful information related to day-to-day activities
</li><li>Contributes to a fair, positive, and equitable environment that supports a diverse workforce
</li><li>Acts as a brand champion for your business area / function and the bank, both internally and/or externally
</li></ul>Education &amp; Experience:
<ul><li>High School Diploma or GED
</li><li>Minimum of 1+ years of experience in Retail, customer service, banking, or contact center experience preferred
</li><li>Ability to navigate through multiple computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics
</li><li>Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets)
</li><li>Exceptional listening skills and a curiosity for helping customers to address their needs and resolve concerns
</li><li>Strong relationship management skills, capable of explaining complex banking concepts
</li><li>Positive and energetic demeanor with excellent listening, reading, and communication skills
</li><li>Able to communicate financial information in a way that is clear and accessible to a wide range of customers
</li><li>Team oriented with the ability to work in a fast-paced, challenging work environment with resiliency
</li><li>Experience handling confidential information preferred
</li><li>Proficiency in standard corporate productivity tools (email, MS Office, Teams, internet navigation, CRM applications)
</li><li>Ability to adhere to a flexible work schedule which may include weekends and holiday hours
</li><li>Position requires the ability to be onsite for training(s), moments that matter, and any other applicable meetings / events as deemed by the business
</li></ul>Physical and Mental Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
<ul><li>Domestic Travel &ndash; Occasional
</li><li>International Travel &ndash; Never
</li><li>Performing sedentary work &ndash; Continuous
</li><li>Performing multiple tasks &ndash; Continuous
</li><li>Operating standard office equipment - Continuous
</li><li>Responding quickly to sounds &ndash; Continuous
</li><li>Sitting &ndash; Continuous
</li><li>Standing &ndash; Occasional
</li><li>Walking &ndash; Occasional
</li><li>Moving safely in confined spaces &ndash; Occasional
</li><li>Lifting/Carrying (under 25 lbs.) &ndash; Occasional
</li><li>Lifting/Carrying (over 25 lbs.) &ndash; Never
</li><li>Squatting &ndash; Occasional
</li><li>Bending &ndash; Occasional
</li><li>Kneeling &ndash; Never
</li><li>Crawling &ndash; Never
</li><li>Climbing &ndash; Never
</li><li>Reaching overhead &ndash; Never
</li><li>Reaching forward &ndash; Occasional
</li><li>Pushing &ndash; Never
</li><li>Pulling &ndash; Never
</li><li>Twisting &ndash; Never
</li><li>Concentrating for long periods of time &ndash; Continuous
</li><li>Applying common sense to deal with problems involving standardized situations &ndash; Continuous
</li><li>Reading, writing and comprehending instructions &ndash; Continuous
</li><li>Adding, subtracting, multiplying and dividing &ndash; Continuous
</li></ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities &amp; duties are considered essential functions for ADA purposes.
Who We Are:
 
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you&rsquo;ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we&rsquo;re here to support you towards your goals. As an organization, we keep growing &ndash; and so will you.
Our Total Rewards Package 
 
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
 
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
 
 
Colleague Development
 
If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD &ndash; and we&rsquo;re committed to helping you identify opportunities that support your goals.
 
 
Training &amp; Onboarding
 
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role.
 
 
Interview Process
 
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.</div>

Job Posting Title Contact Center Rep - Mt. Laurel, NJ February 9th

Hala Medical Center

Job Type:Full-Time | Specialized Healthcare AccountJob Summary:We are seeking a dedicated and experienced Call Center Agent / Customer Service Representative to handle a Healthcare Account. The ideal candidate must be an Arabic speaker with prior experience in healthcare-related call center operations, providing high-quality customer service and support to patients and clients.Key Responsibilities:<ul><li>Handle inbound and outbound calls related to healthcare services</li><li>Assist patients with inquiries regarding appointments, medical services, insurance, and general healthcare information</li><li>Accurately document call details and patient information in the system</li><li>Coordinate with internal departments to resolve patient concerns efficiently</li><li>Follow healthcare compliance, confidentiality, and data protection standards</li><li>Maintain a high level of professionalism, empathy, and communication at all times</li><li>Meet performance targets and quality standards set by the company</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 1 year of experience as a Call Center Agent / Representative</li><li>Previous experience handling a healthcare account is mandatory</li><li>Fluent in Arabic (spoken and written); English proficiency is an advantage</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced, patient-focused environment</li><li>Basic computer skills and familiarity with CRM/call center systems</li><li>Ability to work full-time on a fixed schedule</li></ul>Preferred Skills:<ul><li>Experience in medical centers, hospitals, or healthcare BPO accounts</li><li>Knowledge of healthcare terminology and patient coordination</li><li>Strong problem-solving and multitasking abilities</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Stable full-time employment</li><li>Professional and supportive work environment</li><li>Opportunity to grow within the healthcare industry</li></ul>How to Apply:Interested candidates are encouraged to apply by submitting their updated CV through Indeed.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,000.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Previous Salary?</li></ul><ul><li>What is your salary expectation?</li><li>What is your Visa Status?</li><li>Can join immediately?</li></ul>Experience:<ul><li>call center agent/rep: 1 year (Required)</li></ul>Work Location: In person

Call Center Representative

Providence

<div>Description
Under the direction of the Supervisor, Call Center, the Call Center Rep supports the Call Center Team and internal departments by advocating on behalf of members, and helps them navigate through the managed care system. This position is responsible for the resolution of customer inquiries through multiple channels; data entry to maintain computer systems; upkeep of resources to remain current; and coordination of special projects and events.
Providence caregivers are not simply valued &ndash; they&rsquo;re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
<ul><li>2 years Customer service environment.</li>
<li>Basic MS Windows, Excel, Word, and Outlook experience.</li>
</ul>Preferred Qualifications:
<ul><li>Experience in a Healthcare setting.</li>
<li>Customer service experience in a managed care environment.</li>
<li>IDX experience.</li>
</ul>Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington&rsquo;s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence&rsquo;s St. John&rsquo;s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 401332
Company: Providence Jobs
Job Category: Customer Service
Job Function: Administration
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 7520 PT ENGAGEMENT HERITAGE SVS
Address: CA Hesperia 17095 Main St
Work Location: St Mary High Desert Medical Grp-17095 Main Street
Workplace Type: On-site
Pay Range: $24.00 - $30.29
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</div>

NotifyMD

<div>Call Center Representative (Part-Time) 
Company: notifyMD 
Pay: $17.50/hr
At notifyMD, our Call Center Representatives do more than just answer phones &ndash; they provide vital support and drive meaningful outcomes for our customer's callers.
Role Overview: Professional, in-office role managing inbound calls. No telemarketing or hard sales! You will greet callers, take messages, and route callers using our state-of-the-art call center tools.
Requirements:<ul><li>
Excellent English (written and verbal)</li><li>
Comfortable with Windows and the ability to type 35 WPM</li><li>
Punctual and dependable</li><li>
Bilingual skills are a plus, but not required</li></ul>
Schedule: Part-time (evenings/weekends). One week of training required prior to moving to a set schedule.
notifyMD is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</div>

justclean

Job Summary:We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound chats and outbound calls to assist customers, resolve inquiries, provide information, and ensure a high level of customer satisfaction. This role requires excellent communication skills, patience, and a problem-solving mindset.Requirements:<ul><li>Bilingual (Arabic/English) abilities are a Must.</li><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in a call center or customer service role preferred.</li><li>Strong verbal and written communication skills.</li><li>Good listening and problem-solving abilities.</li><li>Ability to handle high chats/OB Calls volumes and work in a fast-paced environment.</li><li>Basic computer and typing skills.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays if required.</li></ul>Key Responsibilities:<ul><li>Answer Chats and respond to customer inquiries in a professional manner.</li><li>Make outbound calls to follow up on customer issues, provide support, or promote services/products.</li><li>Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.</li><li>Maintain up-to-date knowledge of products, services, and promotions.</li><li>Enter and update customer information in the database accurately.</li><li>Meet or exceed daily Chats/OB Calls quotas and quality assurance benchmarks.</li><li>Escalate complex issues to the supervisor or relevant department as needed.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Follow communication scripts and adhere to company policies and procedures.</li></ul>Preferred Skills:<ul><li>Knowledge of CRM systems or call center software.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 per month

Call Center Agent

Mars BPO

Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Call Center Representatives. In this role, you will handle inbound and outbound calls, provide excellent customer service, and support sales and operational activities. This is an ideal opportunity for freshers or experienced candidates looking to grow in a dynamic call center environment.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally and efficiently.</li><li>Provide accurate information about products and services.</li><li>Resolve customer queries and complaints promptly.</li><li>Assist in generating leads and supporting sales campaigns.</li><li>Maintain proper documentation of calls and follow-ups.</li><li>Collaborate with team members and reporting managers to achieve targets.</li></ul>Requirements:<ul><li>Minimum education: Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Excellent communication skills in [English/Local Language].</li><li>Customer-focused with strong problem-solving abilities.</li><li>Ability to work under pressure and meet targets.</li><li>Basic computer skills and familiarity with MS Office.</li><li>Previous call center experience is a plus but not mandatory.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based incentives.</li><li>Friendly and professional work environment.</li><li>Opportunities for growth and career advancement.</li><li>Comprehensive training and support.</li><li>Recognition and rewards for outstanding performance.</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Shift Timing: 6:30 PM to 5:00 AMOffice Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Hillcrest HealthCare System

<div>Overview:
<div>
Join our team as a day shift, full-time, Patient Access Rep (PAR) in Tulsa, OK.</div><div></div><div> 
Why Join Us?</div><div></div><div> 
Thrive in a People-First Environment and Make Healthcare Better</div><ul><li>
Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.</li><li>
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.</li><li>
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.</li></ul>
Get to Know Your Team:<ul><li>
Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women&rsquo;s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul>
Responsibilities:
<div>
Organize and manage communications. Provide support functions to daily operations in the department. Provide patient registration and billing, schedule clinic visits for the professional staff, perform secretarial services such as answering the phone, greeting patients /visitors, recording meeting minutes, maintaining files/charts, and computerized database.</div>
Qualifications:
<div>
Job Requirements:</div><ul><li>
Minimum 1 year of experience.</li><li>
High School Diploma or GED.</li><li>
Intermediate knowledge and competency in the use of Microsoft Office Products (Word, Excel, Power-Point, Outlook)</li></ul><div>
Preferred Job Requirements:</div><ul><li>
3 years&rsquo; experience.</li><li>
Experience using Epic.</li></ul></div>

Patient Access Rep

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Job Posting Title Contact Center Rep - Mt. Laurel, NJ February 9th

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Patient Access Rep