key account manager

client relationship manager

Aditya Birla Capital

<div>
 
 Key Responsibilities
 
 
 
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 Sales Growth
 
 
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 Achieve Sales Targets Through The Following Actions
 
 
 
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 Drive pipeline funnel to achieve book size and market share.
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 Monitor local market trends and competitive offerings, identifying opportunities for business expansion in the region.
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 Ensure minimal client attrition through strong client engagement activities, and also generate NTB business through client referrals.
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 Regularly engage with referral partners, chartered accountants, and brokers/agents to source new business.
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 Raise escalation on delinquent cases/potential NPAs and closely monitor these through the team for collection dues.
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 Track key accounts in the portfolio for business health and early warning signs of NPAs.
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 Client Acquisition &amp; Relationship Management
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 Acquisition of new clients by identifying potential leads and conversion strategies.
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 Increase area business volume through strong cross-selling initiatives and innovative product offerings.
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 Cultivate deeper customer relationships by ensuring faster turnaround times (TATs) in collaboration with Credit Analysts.
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 Utilize technology to improve operational efficiencies and responsiveness in customer service, ensuring retention of existing customers.
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 Cater to client service requests and liaison with internal teams for timely resolution.
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 Disbursal - Timely Loan Disbursement with Proper Documentation
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 Coordinating with internal stakeholders to process loan applications.
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 Responding to queries from internal teams to ensure timely and accurate disbursal.
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 Completing transactions with customers with the appropriate documentation.
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 Market Intelligence
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 Gather market intelligence on competitive strategies, policies, and processes regularly.
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 Share the collected market intelligence with the Area Sales Manager to adjust business tactics accordingly.
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 Portfolio Quality &amp; Profitability
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 Track overdue accounts daily for the business and ensure timely collections.
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 Intervene to ensure collection on initial overdue accounts in a timely manner.
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 Ensure profitability by applying appropriate pricing strategies and processing fees.
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 Implement cost management initiatives on a timely and accurate basis.
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 Organization Process Efficiency
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 Adhere to all processes for both pre and post-sourcing activities.
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 Provide input to the Area Sales Manager for the Sales MIS to improve reporting and operational performance.
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 </ul>
</div>

Regional Portfolio Head

Grapes Worldwide

<div>
 
 
 About Us
 
 
 
 Grapes Worldwide, India&rsquo;s leading Integrated communications agency nurtures digital strategy and marketing approach across paid, earned, and owned platforms. With both brand and business impact in the forefront, Grapes offers full services in Digital and Communication Solutions &ndash; Strategy Wonks at head and Creative at heart, we are strong in setting KPIs, goals and executing innovative-creative campaigns. We combine Strategy, Process, and Trends to build brands and turn customers into evangelists.
 
 
 Powered with a deep Technical Knowledge &ndash; combined with extensive experience in Digital marketing, we at Grapes are equipped to service all our clients with perfect communication advice as apt for their brands. The vision is a clear one, of outperforming expectations at every possible stage. With over 200+ minds continuously at work, we own what we do! Agile minds are at our core with a continuous endeavor to invest in talent.
 
 
 
 Roles and Responsibilities:
 
 
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 Support the manager in overseeing assigned client accounts by coordinating communications, tracking deliverables, addressing client inquiries, and ensuring overall satisfaction with services provided.
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 Relationship Building: Develop and maintain strong relationships with clients through regular communication and meetings.
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 Project Coordination: Coordinate with internal teams to ensure the successful delivery of client projects and campaigns.
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 Market Research: Conduct market research to understand client industries, identify trends, and provide insights to clients.
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 Reporting: Prepare and present regular reports on account status, sales performance, and client feedback.
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 Problem Solving: Address and resolve any client issues or concerns promptly and effectively.
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 Knowledge of hygiene of Copywriting
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 Desired skills &amp; experience:
 
 
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 Education: Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.
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 Strong organizational skills with the ability to manage multiple accounts and projects simultaneously.
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 Ability to take initiative, work independently, and thrive in a fast-paced environment.
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 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
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 Prior internship experience in account management, or a related role.
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</div>

Social Media Trainee

Instamart

<div>
 Way of Working - Office/Field - Employees will work full-time from their base location
 
 
 
 About Swiggy
 
 
 
 Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.
 
 
 Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
 
 
 From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
 
 
 With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people.
 
 
 Role &ndash; Sales Manager I
 
 
 
 Job Responsibilities
 
 
 
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 Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges
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 Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target
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 Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities
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 Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges
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 Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics
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 Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements
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 Deliver incremental counter share for all assigned clients by strategic planning to dominate market share
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 Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS
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 Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly
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 Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships
 
 
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 Desired Candidate
 
 
 
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 Graduate with excellent communication skills.
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 Good working knowledge and experience of e-commerce activities and all online marketing channels
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 Confident, Pleasing and a go-getter personality
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 Effective communication skills
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 Attitude &amp; Aptitude for Sales
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 Should be a team player, working alongside people from all walks of life
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 Analytical, good Excel skills
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 Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach
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 Initiative &amp; Flexibility: Recognizes the need to adapt to change &amp; implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns
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 Creativity &amp; Initiative: Demonstrate creativity &amp; originality in their work and have the personal drive and initiative to bring about change and help drive the business forward.
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 Being the face of Swiggy in the market and standing up for the values we believe in
 
 
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 Key Skills Required
 
 
 
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 P&amp;L UnderstandingMarket Research and Intelligence
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 Customer Lifetime Value
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 Business Development
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 Data Logic
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 Data Interpretation
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 Data Visualization
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 MS Excel
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 Data Analysis
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 Result Orientation
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 Managing Relationships
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 Conflict Management
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 Problem-Solving
 
 
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 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
</div>

Sales Manager I

Tata Cummins

<div>
 
 Job Description
 
 
 
 We are looking out for Young, Energetic &amp; Dynamic Individuals who aspire to make a career in a fast moving environment.
 
 
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 Position holder will be an individual contributor
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 Build and manage productive, professional relationships with clients
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 Ensure clients are using and deriving benefit from IndiaMART
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 Ensure products/services in client&rsquo;s e-catalog are accurately defined
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 Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
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 Systematic follow-up and time-bound closures
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 Prompt resolution of complaints
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 Daily 4-5 in person meetings (F2F) with clients onsite
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</div>

Field Sales and Client Acquisition | Executive

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Deputy Manager-Acquisition(Current Account)
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
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 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
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 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
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 Proactive registration and activation of acquired customers to direct banking channels
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 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
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 Assist and support the Sales Manager in catchment mapping and scoping exercise
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 Provide regular feedback to SM / RM on opportunities and customer needs
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 Ensure adherence to selling norms and SOPs defined by the organization
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 Ensure strict compliance with internal guidelines and external regulations
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 Ensure quality sourcing in line with the Bank's policy
 
 
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 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
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 High degree of market awareness and understanding of customer's needs
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 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
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 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

Weekday AI (YC W21)

<div>
 
 This role is for one of the Weekday's clients
 
 
 
 Min Experience: 2 years
 
 
 Location: Delhi
 
 
 JobType: full-time
 
 
 As a Fashion Consultant, you will represent the brand by curating personalized styling experiences, building strong client relationships, and ensuring every interaction reflects the sophistication and exclusivity of luxury fashion. This role combines sales, styling, and store operations, with opportunities to travel for pop-ups and exhibitions across India.
 
 
 
 Requirements
 
 
 
 
 What We Offer
 
 
 
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 Attractive incentive structures tied to KPIs and sales performance
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 Exposure to luxury clientele and premium retail operations
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 A supportive in-store team ensuring a seamless and luxurious client experience
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 Career growth opportunities within a premium fashion environment
 
 
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 You Are
 
 
 
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 Female professional based in Delhi NCR
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 Experienced (2-3 years) in luxury or premium fashion retail
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 A graduate in Fashion Designing with a refined styling sense
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 Confident, engaging, and people-oriented with excellent client relationship skills
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 A problem-solver who thrives on creating meaningful connections
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 </ul>
</div>

Fashion Consultant

Explore 45+ Client relationship manager in Delhi this September. Find roles across top companies and apply now to boost your career.

45 client relationship manager jobs IN Delhi

Regional Portfolio Head

Social Media Trainee

Sales Manager I

Sales Manager I

Field Sales and Client Acquisition | Executive

Associate Manager-Acquisition (Current Account)

Fashion Consultant