customer service representative Jobs in Karachi Pakistan

customer service representative

assistant manager sales Jobs in Karachi Pakistan

assistant manager sales

customer sales executive Jobs in Karachi Pakistan

customer sales executive

customer service executive Jobs in Karachi Pakistan

customer service executive

sales officer

client sales and service officer

Techriment Solutions

We're Hiring: International Sales OfficerRequirements:<ul><li>Proven experience in cold calling and lead generation/scraping (International market).</li><li>Experience in Hard-core International Sales is a plus.</li><li>Strong English communication skills &ndash; both spoken and written.</li><li>Confidence, resilience, and a results-driven mindset.</li></ul>Location: DHA, phase 6, KarachiJob Type: Full Time, On-SiteJob Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

International Sales Officer

Hyundai Shahrah-e-Faisal

Key ResponsibilitiesBusiness Development<ul><li>Identify and pursue new after-sales opportunities (maintenance contracts, spare parts, renewals, etc.).</li><li>Bring in new corporate customers by identifying prospects and presenting after-sales solutions.</li><li>Schedule and align meetings with corporate clients to introduce company services and discuss requirements.</li><li>Analyze market trends and customer data to design new service offerings.</li><li>Must have experience in corporate.</li><li>Must have experience in any auto mobile dealership.</li></ul>Customer Relationship Management<ul><li>Maintain strong, long-term relationships with key accounts and corporate clients.</li><li>Conduct client visits and follow up on potential leads.</li><li>Handle customer concerns and ensure timely resolution with the service team.</li><li>Upsell or cross-sell additional services to increase account value.</li></ul>Operational Coordination<ul><li>Coordinate with technical, logistics, and service delivery teams for smooth execution of after-sales operations.</li><li>Track KPIs such as renewal rates, response times, and customer satisfaction.</li><li>Propose improvements in after-sales processes and service quality.</li></ul>Strategy &amp; Reporting<ul><li>Contribute to the after-sales business development strategy.</li><li>Prepare performance and sales reports for management review.</li><li>Support budgeting, forecasting, and revenue tracking for after-sales activities.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of new corporate customers acquired.</li><li>After-sales revenue growth.</li><li>Customer retention and renewal rate.</li><li>Customer satisfaction (NPS/feedback).</li><li>Number of client meetings scheduled and closed deals.</li></ul>Job Type: Full-timeWork Location: In person

After Sales Corporate Officer

New Era Industries SMC Pvt Ltd

Sales OfficerLocation: Tariq Road Office, KarachiAbout the RoleWe are looking for a proactive and confident Sales Officer to join our team at New Era Industries (SMC Pvt. Ltd.). The candidate will be responsible for achieving sales targets, managing customer relationships, and ensuring excellent client service within the building materials industry.Key Responsibilities<ul><li>Conduct client visits, product presentations, and follow-ups to convert inquiries into confirmed sales.</li><li>Prepare and share quotations as per client requirements.</li><li>Maintain proper communication with the sales support and operations teams for timely order processing.</li><li>Ensure customer satisfaction through professional service and problem resolution.</li><li>Keep records of all client interactions, quotations, and sales performance in ERP/CRM.</li><li>Achieve monthly and quarterly sales targets set by management.</li><li>Submit regular market feedback and competitor updates to the sales head.</li></ul>Requirements<ul><li>Education: Minimum Graduate</li><li>Experience: Minimum 3 years in building materials, construction.</li><li>Age Range: 25 &ndash; 35 years</li><li>Gender: Male</li><li>Location: Karachi</li><li>Salary Range: Rs. 50,000 &ndash; 70,000 (depending on experience)</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Expected Salary</li><li>Age</li></ul>Work Location: In person

Sales Officer

Faiz International Broadcasting Services

Job Title: Tele-Sales Marketing Officer (Female) Company: Al Faiz Group of Companies Location: Jamshed Road, Karachi Job Type: Full-TimeJob Summary: Al Faiz Builders is looking for a polite, confident, and well-spoken Tele-Sales Marketing Officer to manage incoming and outgoing calls, provide information to clients, and maintain excellent customer service. The ideal candidate should have good communication skills and a professional attitude.Key Responsibilities:<ul><li>Handle incoming and outgoing calls efficiently and professionally.</li><li>Provide accurate information about company services and ongoing projects.</li><li>Maintain call records and client databases.</li><li>Follow up with potential leads and existing clients.</li><li>Forward important calls or messages to relevant departments.</li><li>Assist the sales and marketing team in client coordination.</li><li>Ensure excellent customer service and build positive client relationships.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree is preferred.</li><li>Prior experience in a similar role will be an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Good command of Urdu and basic English.</li><li>Confident, courteous, and attentive on calls.</li><li>Basic computer and MS Office knowledge.</li></ul>Salary: Competitive, based on experience plus Commission.To Apply: Send your CV to hr@alfaizmultinationalgroup.com | 0300-0341383 with the subject line &ldquo;Tele Sales Marketing Officer.&rdquo;Job Type: Full-timePay: From Rs30,000.00 per monthApplication Question(s):<ul><li>Please mention if you reside in Jamshed Road or nearby areas?</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Tele-Marketing: 2 years (Required)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Tele-Sales Marketing Officer (Females)

Avery Dennison

<div>
 
 Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 ABOUT YOUR ROLE
 
 
 
 
 
 
 To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization.
 
 
 
 
 
 
 
 
 YOUR RESPONSIBILITIES WILL INCLUDE:
 
 
 
 
 <ul>
 <li>
 
 
 To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.
 
 
 
 
 </li>
 <li>
 
 
 To timely respond to customer enquiries and requests via all modes of communication.
 
 
 
 
 </li>
 <li>
 
 
 To handle customer complaints according to the Company procedures and service standard.
 
 
 
 
 </li>
 <li>
 
 
 To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.
 
 
 
 
 </li>
 <li>
 
 
 To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).
 
 
 
 
 </li>
 <li>
 
 
 To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.
 
 
 
 
 </li>
 <li>
 
 
 To check the customer order information.
 
 
 
 
 </li>
 <li>
 
 
 To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.
 
 
 
 
 </li>
 <li>
 
 
 To Coordinate with GPD for the new item setup.
 
 
 
 
 </li>
 <li>
 
 
 To Coordinate with finance for new customer account setup along with form and necessary documents.
 
 
 
 
 </li>
 <li>
 
 
 To check the data and release in the system as per customer order forms.
 
 
 
 
 </li>
 <li>
 
 
 To coordinate with the customers in case of data issues like non availability or incorrect.
 
 
 
 
 </li>
 <li>
 
 
 To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.
 
 
 
 
 </li>
 <li>
 
 
 To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.
 
 
 
 
 </li>
 <li>
 
 
 To share the daily dispatch details with the customers.
 
 
 
 
 </li>
 <li>
 
 
 To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).
 
 
 
 
 </li>
 <li>
 
 
 Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.
 
 
 
 
 </li>
 <li>
 
 
 Ensure to follow the SOPs and Business Rules related to the Customer Services Department.
 
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 
 Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry
 
 
 
 
 </li>
 <li>
 
 
 Active Listening and Communication skills
 
 
 
 
 </li>
 <li>
 
 
 Empathy and Patience
 
 
 
 
 </li>
 <li>
 
 
 Responsiveness
 
 
 
 
 </li>
 <li>
 
 
 Emotional Intelligence
 
 
 
 
 </li>
 <li>
 
 
 Integrity
 
 
 
 
 </li>
 <li>
 
 
 Analytical skills
 
 
 
 
 </li>
 <li>
 
 
 Grip on Google tools
 
 
 
 
 </li>
 <li>
 
 
 Decision Making skills
 
 
 
 
 </li>
 <li>
 
 
 Time Management
 
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
 
 
 
</div>

Sr. Customer Service Officer

<div>Company Description 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com. 
Job Description 
ABOUT YOUR ROLE
To ensure that customers are satisfied with the product, and build profitable customer relationships by maintaining a link between customers and the organization. 
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 
Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

SCADA Industries (Pvt) Ltd

Job Title: Sales OfficerCompany: SCADA Industries Pvt. Ltd.Location: DHA Phase 6, KarachiJob Type: Full-Time Experience: 1&ndash;3 years Salary: Market CompetitiveAbout Us:SCADA Industries Pvt. Ltd. is a growing chemical manufacturing company expanding its presence in construction chemicals &mdash; including admixtures, waterproofing systems, super plasticizer, epoxy coatings, grouts, sealants, and repair mortars. We are committed to delivering high-quality and innovative chemical solutions for the construction and industrial sectors.Job Overview:We are seeking a motivated Sales Officer &ndash; Construction Chemicals to drive business development, manage client relationships, and promote our product range in the construction and industrial sectors.Key Responsibilities: <ul><li>Identify and visit potential clients including contractors, consultants, and builders</li><li>Promote and demonstrate construction chemical products (admixtures, coatings, sealants, etc.)</li><li>Prepare quotations, follow-ups, and sales reports</li><li>Coordinate with the technical and marketing teams for product support and customer satisfaction</li><li>Maintain updated records of client visits and market activities</li><li>Achieve monthly and quarterly sales targets</li></ul>Requirements: <ul><li>1&ndash;3 years of experience in sales of construction chemicals, paints, or building materials</li><li>Bachelor&rsquo;s degree in Chemical Engineering, Civil Engineering</li><li>Strong communication and negotiation skills</li><li>Willingness to travel for client visits and project follow-ups</li><li>Self-driven, target-oriented, and customer-focused</li></ul>Apply Now: <ul><li>hr@scadachem.com www.scadachem.com</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>Your home address &amp; City?</li><li>Age?</li></ul>Work Location: In person

Explore 2934+ Client sales and service officer in Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.

2934 client sales and service officer jobs IN Karachi Pakistan

International Sales Officer

After Sales Corporate Officer

Sales Officer

Tele-Sales Marketing Officer (Females)

Sr. Customer Service Officer

Sr. Customer Service Officer

Sales Officer