customer support executive Jobs in Karachi Pakistan

customer support executive

call center representative Jobs in Karachi Pakistan

call center representative

international sales representative Jobs in Karachi Pakistan

international sales representative

receptionist

call center officer Jobs in Karachi Pakistan

call center officer

customer service representative

Call Cafe

Now Hiring: Customer Service RepresentativeUK-Based | Rotational Shifts (UK Timings)Are you a confident communicator with a passion for great customer service? Join our fast-growing food order taking company and help customers enjoy a smooth and hassle-free ordering experience!About UsWe are a UK-based food order support company assisting restaurants and takeaway businesses by handling customer calls and processing food orders efficiently and accurately.Your RoleAs a Customer Service Representative, you will:<ul><li>Answer inbound calls from customers placing food orders</li><li>Accurately enter orders into the system</li><li>Handle customer queries regarding menu items, pricing, and delivery times</li><li>Resolve complaints professionally and politely</li><li>Coordinate with partner restaurants when required</li></ul>Working Hours<ul><li>Rotational shifts based on UK time zone (GMT/BST)</li><li>Evening and weekend availability may be required</li><li>Full-time / Part-time positions available</li></ul>What We&rsquo;re Looking For<ul><li>Excellent spoken English with a clear phone manner</li><li>Good listening and typing skills</li><li>Ability to work in a fast-paced environment</li><li>Basic computer knowledge</li><li>Prior call center or customer service experience preferred (but not mandatory)</li></ul>What We Offer<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Friendly and supportive team environment</li><li>Training and growth opportunities</li></ul>If you&rsquo;re customer-focused, detail-oriented, and ready to be part of an energetic team, we&rsquo;d love to hear from you!Apply now and start your journey with us!Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Representative

HSK Digitronix Technologies

Job Position: Customer Service Representative (CSR) &ndash; Night Shift Job Type: Call-based jobCompany: Fortune Tech Industry: Vehicle Transportation &amp; Logistics (USA Market)Fortune Tech is hiring Customer Service Representatives for our transportation services operations. We work across the US and coordinate vehicle transportation from one location to another.Job Responsibilities:<ul><li>Handle inbound and outbound calls with US clients and carriers</li><li>Coordinate vehicle transportation orders across the USA</li><li>Communicate with carriers, drivers, and customers on calls and messages</li><li>Provide customer support and shipment updates</li><li>Track pickups and deliveries</li><li>Handle daily dispatch and coordination activities</li></ul>Required Skills:<ul><li>Good English communication skills (spoken and written)</li><li>Comfortable working in a call-based environment</li></ul>Work Location: Gulshan-e-Iqbal , Block 3 , near Disco Bakery, KarachiWorking Hours (Ramadan Schedule):<ul><li>8:00 PM to 4:00 AM</li><li>(for females timings: 8:00 PM to 1:00 AM)</li></ul>Salary Package:<ul><li>PKR 35,000 &ndash; 40,000 per month</li><li>Commission in USD Dollars</li><li>Daily hand-cash</li></ul>Important Notes:<ul><li>This is a call-based job.</li><li>We do not provide any conveyance / pick &amp; drop facility.</li><li>No conveyance will be provided for female candidates as well.</li></ul>Job Types: Full-time, FresherApplication Question(s):<ul><li>Do you have good english communication skills?</li><li>Are you able and willing to work in night shift from 6PM-3AM?</li><li>Can you manage your own conveyance to gulshan e iqbal block 3 ?</li></ul>Work Location: In personJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer service representative

Ibex Pakistan

Job Overviewibex Pakistan is looking for a driven and customer-focused Global Customer Support Associate to become part of its Customer Service team. This position requires managing international customer interactions through both voice and chat platforms while ensuring outstanding service delivery and maintaining professional standards.Key Duties<ul><li>Respond to inbound inquiries from international customers via phone calls and chat</li><li>Deliver clear and accurate information regarding products, services, and company policies</li><li>Effectively address customer concerns, complaints, and basic technical or service-related issues</li><li>Accurately document customer interactions in CRM systems</li><li>Achieve individual and team targets related to quality assurance and productivity</li><li>Refer complex matters to the appropriate departments when necessary</li><li>Maintain a high standard of professionalism and customer satisfaction at all times</li></ul>Qualifications<ul><li>O/A Levels or a Bachelor&rsquo;s degree</li><li>Strong written and verbal communication skills in English</li><li>Ability to perform independently in a dynamic and fast-paced environment</li></ul>Benefits<ul><li>Company-provided transport</li><li>Potential for permanent placement</li><li>Opportunities for professional development and career progression within a growing organization</li></ul>Become a part of ibex Pakistan&rsquo;s expanding global customer service network and grow your career in a dynamic environment!Job Type: Full-timePay: From Rs90,000.00 per monthWork Location: In person

Icon Global Pvt. Limited

Customer Service Representative (CSR)ICON GLOBAL PRIVATE LIMITED DHA Phase 2 Extension Full-Time | Onsite Shift: 6:00 PM &ndash; 3:00 AM Working Days: Monday to FridayJob SummaryICON GLOBAL PRIVATE LIMITED is looking for an experienced and customer-focused Customer Service Representative (CSR) to manage inbound and outbound calls, respond to customer queries via calls and chats, and ensure excellent customer satisfaction. The ideal candidate must have strong English communication skills and prior experience in customer service.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Respond to customer queries via calls and live chat</li><li>Manage order-based customer inquiries and provide updates</li><li>Resolve customer concerns professionally and efficiently</li><li>Maintain and update customer information in the CRM system</li><li>Ensure high levels of customer satisfaction</li></ul>Requirements<ul><li>2&ndash;3 years of experience in customer service</li><li>Excellent verbal and written English communication skills</li><li>Strong customer handling and problem-solving skills</li><li>Ability to work in a fast-paced environment</li><li>Willingness to work night shift (6:00 PM &ndash; 3:00 AM)</li><li>Experience with CRM systems (Zoho CRM preferred)</li></ul>Benefits<ul><li>Medical coverage</li><li>Paid leaves</li><li>Leave encashment</li><li>Provident fund</li><li>Annual bonus</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Service: 3 years (Preferred)</li></ul>Language:<ul><li>ENGLISH fluently (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

MARS Healthcare Network

Job description:We are looking for talent who are able to work as Customer Service Representative (International), serve as a liaison between the support team, physician, and clients to ensure the effectiveness of our reporting process by performing all related tasks and solving issues as they come up during the shift.Roles and Responsibilities:<ul><li>Responsible to manage case routing with respect to priority, modality expertise, physician schedule, and case volume.</li><li>Provide weekly follow up reports to include issues encountered during the shift to facilitate physician and client management to improve overall departmental performance.</li><li>Responsible for answering all incoming calls, email requests and complaints from physicians and clients, in an effective and professional manner in a fast-moving environment.</li><li>Monitor work-lists on designated software to ensure TAT requirements are satisfied through a proactive approach and prompt response.</li><li>Assume complete responsibility for daily work-lists and timely delivery of reports to ensure the quality of deliverables to client satisfaction.</li><li>Perform regular checks on pending tasks including open tickets and complete shift tasks in a timely fashion to ensure smooth shift handover.</li><li>Liaison with the technical team to communicate software issues experienced by the client.</li></ul>Qualification and Skills:<ul><li>Must have at least a Bachelors Degree from a reputable University.</li><li>Must be able to lead a team effectively.</li><li>At least 2 years of Experience in dealing with International Clients.</li><li>Excellent communication skills</li><li>Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus.</li><li>Must be able to type and file accurately with precise data entry skills.</li><li>Knowledge of medical terminology is a plus.</li><li>Ability to schedule and register patients rapidly and accurately.</li><li>General knowledge of computers and Microsoft Office software.</li></ul>Benefits:<ul><li>Market competitive salary</li><li>Company sponsored lunch/dinner</li><li>Excellent working environment</li><li>Health Insurance</li><li>Night allowance for onsite permanent employees</li><li>Service Recognition Trips</li><li>30 Paid Annual Leaves</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

International Customer Service Representative

IBEX Global

This is a full-time on-site role located in Karachi Main shah re faisal. All we need a candidate having proficiency in English speaking skills.The Customer Service Representative will be responsible for handling customer inquiries, resolving problems, providing information, processing orders, and interacting with customers via various channels such as phone, email, and chat.Customer Service Representatives, Customer Support, and Customer Service skillsCustomer Satisfaction, and Customer Experience skillsExcellent interpersonal and communication skillsAbility to multitask and work in a fast-paced environmentStrong problem-solving and decision-making skillsExperience with CRM software and other customer service tools is a plusRelevant skills and qualifications for this role may include proficiency in English Language, prior experience in a customer service role, and knowledge of the industry or product being served.Job Types: Full-time, ContractPay: 90k to 115k per monthJob Types: Full-time. Location:KarachiPay:90,000 to Rs115,000.00 per monthJob Types: Full-time, FresherPay: Up to Rs115,000.00 per monthApplication Question(s):<ul><li>Are you a student?</li><li>Can you speak in english frequently?</li><li>Can you work in night shifts with transpor facility given by comapany?</li></ul>Work Location: In person

Talha & Co

We're Hiring: Customer Support Representative (CSR) for Beauty Pouch PK.Industry: Beauty &amp; Skincare | Type: Full-Time | Hours: 10 AM &ndash; 7 PM (Mon&ndash;Sat) | Location : PECHS Block 2Are you passionate about skincare, beauty, or fashion? Do you have ECommerce customer service experience? Join our growing team and become the voice of our brand.What You&rsquo;ll Do: 1)Handle customer queries via email, phone, chat, and social media. 2)Assist with product Inquiries, Order support, and Returns. 3)Ensure customer satisfaction and a seamless post-purchase experience 4)Maintain accurate customer records and collaborate with internal teams 5)Focus on service Not sales (No targets, no pressure)What We&rsquo;re Looking For: *Experience in eCommerce (beauty, skincare, fashion, or apparel preferred)*Strong verbal and written communication skills*Friendly, patient, and solution-oriented mindset*Familiarity with CRM or order management tools is a plus*Female candidates are strongly encouraged to applyJob Type: Full-timeApplication Question(s):<ul><li>Our Shift Timings are 10AM TO 7PM (MON-SAT) Any issues? </li><li>Notice period in current organization ?</li></ul>Work Location: In person

Customer Service Representative - CSR

Explore 576+ Customer service representative in Karachi Pakistan this March. Find roles across top companies and apply now to boost your career.

576 customer service representative jobs In Karachi Pakistan

Customer Service Representative

Customer service representative

Customer Service Representative

Customer Service Representative (CSR)

International Customer Service Representative

International Customer Service Representative

Customer Service Representative - CSR