customer support representative Jobs in Karachi Pakistan

customer support representative

customer service executive Jobs in Karachi Pakistan

customer service executive

customer support executive Jobs in Karachi Pakistan

customer support executive

sales consultant Jobs in Karachi Pakistan

sales consultant

sales representative Jobs in Karachi Pakistan

sales representative

customer service representative

Qureshi Group

Customer Service Representative (CSR) &ndash; Qureshi GroupLocation: Karachi Department: Customer Experience Job Type: Full-Time Gender Preference: Female onlyJob SummaryQureshi Group is looking for a professional and customer-oriented Customer Service Representative to manage client interactions across our salon branches and head office. The CSR will be responsible for addressing customer queries, resolving complaints, maintaining service quality standards, and ensuring a seamless customer experience across all touchpoints.This role requires someone who understands customer behavior, has excellent communication skills, and can handle salon industry clients politely and effectively.Key ResponsibilitiesCustomer Interaction &amp; Support<ul><li>Serve as the first point of contact for walk-in, phone, and WhatsApp inquiries.</li><li>Provide accurate information regarding services, pricing, stylists, promotions, and branch policies.</li><li>Maintain a friendly, helpful, and professional attitude at all times.</li><li>Manage customer feedback and maintain a daily log for reporting.</li></ul>Complaint Handling<ul><li>Address customer complaints promptly and professionally.</li><li>Coordinate with salon managers, service providers, and the head office to resolve issues.</li><li>Ensure proper documentation of complaints and follow up until resolution.</li></ul>Branch Coordination<ul><li>Communicate client concerns and service gaps to branch managers.</li><li>Support salon teams in maintaining a smooth customer experience.</li><li>Ensure all customer-facing areas (reception, waiting area) maintain company standards.</li></ul>Head Office Coordination<ul><li>Maintain and submit daily/weekly customer service reports to the Customer Experience Manager.</li><li>Highlight repeated issues, operational gaps, or service trends for improvement.</li><li>Assist in implementing customer service policies and quality standards across branches.</li></ul>Operational Support<ul><li>Maintain customer feedback sheets, service recovery forms, and complaint logs.</li><li>Assist the management in customer satisfaction surveys and service audits.</li><li>Support marketing and communication teams by conveying customer insights and suggestions.</li></ul>Requirements<ul><li>Minimum: Intermediate; Bachelor&rsquo;s degree preferred.</li><li>1&ndash;3 years of customer service experience (Salon/Spa, Hospitality, Retail, or Call Center preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage difficult clients with patience and professionalism.</li><li>Presentable personality with customer-oriented behavior.</li><li>Basic knowledge of MS Office and WhatsApp Business.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication</li><li>Active listening and empathy</li><li>Problem-solving and conflict resolution</li><li>Professional grooming and presentation</li><li>Team collaboration</li><li>Time management</li></ul>How to Apply:Interested candidates may send their CV and cover letter to careers@qureshigroup.pk with the subject line: &ldquo;Application for CSR &ndash; Qureshi Group.&rdquo;Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Experts Communication

Experts Communication is hiring a Customer Service Representative to join our dynamic sales team. We are looking for motivated individuals with strong communication and persuasion skills to engage with potential clients, promote services, and drive sales. If you have a passion for sales and customer interaction, this is an excellent opportunity to grow your career.Salary: 35,000 - 45,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMApply Now: https://expertscommunication.net/jobapplication Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Engage with customers via calls to promote company services</li><li>Identify and qualify sales opportunities</li><li>Maintain strong client relationships through follow-ups</li><li>Meet and exceed monthly sales targets</li><li>Maintain accurate records of customer interactions and sales progress</li><li>Collaborate with the sales team to improve strategies</li></ul>Requirements<ul><li>Minimum 6 months of experience in sales or customer service</li><li>Strong verbal communication and negotiation skills</li><li>Self-motivated, goal-oriented, and confident in handling customer interactions</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li><li>Fresh graduates with strong communication skills are encouraged to apply</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and take the next step in your sales career.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

FAHAD Tutors

We are looking for a motivated Customer Service Representative who has excellent knowledge of Quranic subjects and is fluent in spoken English.Responsibilities:<ul><li>Communicate effectively in with local &amp; international clients.</li><li>Provide information related to Quranic subjects &amp; services.</li><li>Build and maintain long-term client relationships.</li><li>Meet the set target using effective techniques and strategies.</li></ul>Goal:Boost client numbers with superior service quality.Requirements:<ul><li>Strong understanding of the Quran subjects.</li><li>Fluent English speaking skills</li><li>Confident, active listener and persuasive communicator</li><li>Previous experience in sales (preferred but not required)</li><li>Ability to work independently and meet targets.</li></ul>Location: Bhayani Center, Block M, North Nazimabad. Karachi Employment Type: Full-time (10 am to 7 pm) Salary: Upto 30000+Attendance Allowance+Commission+BonusIf you believe you are the right fit, please send your CV and a brief voice introduction to: 0310-9995996https://fahadtutors.com/Career.phpJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In personExpected Start Date: 15/12/2025

Tabani Real Estate Pakistan

Key Responsibilities:- Conduct outbound calls to potential and existing clients.- Respond to inbound inquiries professionally and promptly.- Maintain accurate records of calls and client interactions.- Provide information regarding company services and address client concerns.- Follow communication scripts and guidelines to ensure consistency.- Work closely with the sales and marketing teams to support ongoing campaigns.- Meet daily and weekly call targets.Requirements:- 6 months to 1 year of relevant experience in a calling, telesales, or customer service role.- Strong communication and interpersonal skills.- Ability to handle high call volumes with efficiency.- Basic computer literacy and familiarity with CRM systems (preferred).- Positive attitude, strong work ethic, and attention to detail.- Preference will be given to female applicants.Job Type: Full-timeWork Location: In person

STGlobal

STG is now looking for Part time Customer Service reps for Uk restaurants campaign,Salary: 25,000 PKR + 5,000 PKR Attendance AllowanceWorking Days: 6 days per week + 1 day off1. Must be available on Saturdays &amp; Sundays2. Weekly off can be taken between Monday and ThursdayTimings: 4 hours 30 minutes per dayRequirements:1. Fluent in English2. Professional and polite communication, especially with seniors and upper-level staff3. Punctual and reliableNote: This is an inbound campaign, so there are no sales targets.Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>How do you rate your English on a scale of 1 -1 0?</li><li>do you have international call center experience? if yes please give some brief regarding duration, campaign, experience.</li></ul>Work Location: In person

Customer Service representative

Explore 1098+ Customer service representative in Karachi Pakistan this December. Find roles across top companies and apply now to boost your career.

1098 customer service representative jobs IN Karachi Pakistan

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service representative