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customer service representative

HRPSP - Your Strategic HR Partner

Job Opportunity: Customer Service Representative Location: KarachiAre you someone who genuinely enjoys helping people and creating meaningful customer experiences? Join a workplace where your communication skills are valued, your growth is supported, and your performance is rewarded.Why Join Us?<ul><li>Competitive Salary: PKR 45,000 (Base)</li><li>Performance Incentives: Earn up to PKR 15,000</li><li>Health Security: Comprehensive medical insurance</li><li>Exclusive Benefits: Complimentary internet services</li><li>Work Flexibility: Remote work options (based on performance &amp; role suitability)</li></ul>Responsibilities<ul><li>Deliver high-quality customer support with empathy and professionalism</li><li>Handle queries efficiently while maintaining premium customer experience</li><li>Build trust and long-term customer relationships</li><li>Represent the brand with confidence and clarity</li></ul>Requirements<ul><li>Educated: Minimum Intermediate (Graduates preferred)</li><li>Experienced: At least 6 months in call center (international exposure is a strong plus)</li><li>Excellent communicator: Who is customer centric, patient, solution oriented and emotionally intelligent.</li></ul>Growth &amp; Culture: We don&rsquo;t just offer a job; we provide a career path with opportunities for growth and advancement. Along the way, you&rsquo;ll develop strong communication skills and a deep understanding of customer care.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative

octopus Digital Network

IMPORTANT NOTE(s)Keep in mind that this is an OFFICE BASED JOB, before applying, read the entire job description.Work location:- (Office # 306, 3rd Floor, Kashif Center, Shahra-e-Faisal, Karachi) Candidates must be able to commute easily to our office location. There IS NO PICK AND DROP SERVICE PROVIDED for this shift.We are currently recruiting fresh-experienced individuals for the position of Customer Service Representative for a Domestic Helpline (inbound and outbound) which is an ideal opportunity for undergraduates as well as professionals to learn and earn simultaneously in order to develop their skill and abilities for corporate world.(Job training will be provided to the freshers if hired)WE OFFERS:<ul><li>Non-rotational fixed shift hours, no overtime (Day Shift 12:00PM - 8:00PM and Evening 8:00 PM &ndash; 4:00 am)</li><li>Fixed Salary (25K PKR To 40K PKR)</li><li>Daily-Weekly-Monthly KPI Bonuses, Uncapped Commissions.</li><li>Friendly and professional working atmosphere</li><li>Knowledgeable training sessions for interpersonal skills development.</li><li>Internal growth opprtunities.</li></ul>REQUIREMENTS:<ul><li>Academic qualification: Intermediate, Bachelors, O/A Levels &amp; University Undergraduates may APPLY (if shift hours are suitable)</li><li>Candidate must have basic knowledge of Inbound and Outbound Call Centre operations</li><li>Must be energetic, enthusiastic, creative, multi-tasking, active listener and a confident person.</li><li>Must be proficient in spoken &amp; written English (fluent)</li></ul>Job Types: Full-time, Internship, Fresher.Job Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthWork Location: In person

At-Desk PVT LTD

Role Overview: As a Customer Support Executive, you will be the primary point of contact for our UK-based clientele. Your core focus will be managing multi-channel communications (phone, chat, etc.) to address inquiries, resolve issues, and provide tailored solutions.Key Responsibilities:<ul><li>Customer Engagement: Manage inbound and outbound calls using established scripts while maintaining a high standard of service.</li><li>Problem Solving: Identify client needs and offer appropriate alternatives or solutions.</li><li>Data &amp; Account Management: Maintain accurate records of interactions, manage customer accounts, and perform routine data entry.</li><li>Performance: Consistently meet or exceed KPIs and performance targets.</li></ul>Requirements:<ul><li>Proven experience in an international call center environment.</li><li>Native-level English fluency and superior active listening skills.</li><li>Strong technical literacy and the ability to multitask in a fast-paced setting.</li></ul>Timings: 5 days a week, Monday to Friday1:00PM- 9:00PMLocation: Bahadurabad, KarachiJob Type: Full-timePay: Rs60,000.00 per monthWork Location: In person

Customer Service Representative (UK Based)

The Game Storm Studios

We are looking for a motivated and energetic Customer Service Representative (CSR) to join our E-commerce team. The candidate will be responsible for handling customer calls, assisting customers with product information, and supporting sales by guiding customers through our online store.Key Responsibilities:<ul><li>Make outbound and handle inbound calls to assist customers.</li><li>Provide detailed information about products and ongoing offers.</li><li>Guide customers in placing orders through our Shopify store.</li><li>Build good customer relationships and help increase sales.</li><li>Respond to customer queries in a professional and timely manner.</li><li>Maintain basic records of customer interactions and orders.</li></ul>Requirements:<ul><li>Minimum Intermediate / B.A qualification.</li><li>Fresh candidates are encouraged to apply.</li><li>Good communication skills (Urdu &amp; basic English).</li><li>Basic computer knowledge.</li><li>Ability to handle customer queries confidently.</li></ul>Job Type: Full-time, OnsiteLocation: KarachiIf you're interested in starting your career in E-commerce and Customer Support, we&rsquo;d love to hear from you.To Apply: Send your CV to hr.khi@thegamestormstudios.comJob Type: Full-timeWork Location: In person

Customer Service Representative (CSR) – E-commerce

Forsee Logistics

Urgent Hiring - Hiring Multiple CandidatesWorking Days: Monday to Friday Timings: 6:00 PM &ndash; 3:00 AM (Night Shift) Location: On-site | Block 13, Gulistan-e-Johar, KarachiJob OverviewWe are looking for a motivated and communication-driven Customer Service Representative to join our Sales Department. The ideal candidate will have experience dealing with US-based clients, strong sales support skills, and the ability to manage logistics-related sales operations efficiently during the night shift.Key Responsibilities<ul><li>Handle inbound and outbound calls with US-based clients</li><li>Communicate with customers via phone, email, and chat</li><li>Follow up with existing and potential customers to close deals</li><li>Book vehicle shipment orders</li><li>Achieve and maintain daily KPIs target.</li><li>Maintain accurate records of bookings and client interactions</li></ul>Requirements<ul><li>Excellent verbal and written communication skills, especially over phone calls</li><li>Strong command of English with a neutral or US-friendly accent</li><li>Ability to work efficiently in a night shift environment</li><li>Goal-oriented mindset with the ability to meet daily KPIs</li></ul>What We Offer<ul><li>Market competitive salary</li><li>Uncapped commission structure</li><li>1-hour dinner break</li><li>Door-to-Door Free Transportation services</li><li>Zero-pressure working environment</li><li>No rotational shifts/No alternate Saturdays</li><li>Supportive and friendly team environment</li><li>Complete training provided</li></ul>Important NoteOnly apply if you are confident and fluent in communicating with US-based clients via phone calls.Job Type: Full-timeApplication Question(s):<ul><li>Please state the area where you reside.</li><li>Are you comfortable communicating with US-based Clients over phone calls? Please apply only if you have excellent English communication skills.</li></ul>Work Location: In person

CSR - Female Only - Customer Service Representative

Sowears

About the RoleWe are seeking a professional and experienced Customer Service Representative (CSR) to join our team. You will be the first point of contact for our customers, handling communication via email, WhatsApp, and phone calls. As most interactions are written, strong English communication skills are essential. You will also manage complaints, inquiries, and order-related issues while representing our brand professionally.Key Responsibilities<ul><li>Respond to customer queries via email, WhatsApp, and calls</li><li>Handle order status, product inquiries, returns, exchanges, and complaints</li><li>Maintain accurate customer records in CRM</li><li>Coordinate with fulfillment and logistics teams to resolve order issues</li><li>Ensure proper follow-ups until issues are fully resolved</li><li>Manage multiple conversations simultaneously while maintaining professionalism.</li></ul>Requirements<ul><li>3&ndash;4 years of customer service experience (E-commerce preferred)</li><li>Typing speed: 50+ WPM</li><li>Excellent written and spoken English</li><li>O/A Level educational background preferred.</li><li>Strong problem-solving and conflict-handling skills</li><li>Calm, responsible, and professional attitude</li><li>Familiarity with Shopify, Zendesk, or similar platforms is a plus</li><li>Immediate joining preferred.</li></ul>Who We&rsquo;re Looking ForWe want a mature, dependable, and proactive individual who can handle customer pressure without constant supervision.Note: This is a mid-level position, not a senior or managerial role. Please apply only if your experience matches this level.Location: NazimabadS.I.T.E Area, Karachi Job Type: Full-Time (On-Site) Working Days: Monday to Saturday (Monday&ndash;Friday On-Site | Saturday Work From Home) Timings: 9:00 AM &ndash; 6:00 PMJob Type: Full-timeApplication Question(s):<ul><li>Do you possess 3&ndash;4 years of customer service experience, preferably in E-commerce? </li><li>Do you maintain a typing speed of at least 50 words per minute?</li><li>Do you handle customer communication professionally in written and spoken English?</li><li>Do you have experience handling order inquiries, returns, exchanges, and customer complaints?</li><li>What is your Current Salary Package?</li><li>What is your Expected Salary Package?</li><li>We are looking for someone who can join us immediately. Can you join Immediately?</li></ul>Work Location: In person

Customer Support Representative

HSK Digitronix Technologies

Job Position: Customer Support Representative (CSR)&ndash; Night Shift Job Type: Call-based jobCompany: Fortune Tech Industry: Vehicle Transportation &amp; Logistics (USA Market)Fortune Tech is hiring Customer Support Representative for our transportation services operations. We work across the US and coordinate vehicle transportation from one location to another.Job Responsibilities:<ul><li>Handle inbound and outbound calls with US clients and carriers</li><li>Coordinate vehicle transportation orders across the USA</li><li>Communicate with carriers, drivers, and customers on calls and messages</li><li>Provide customer support and shipment updates</li><li>Track pickups and deliveries</li><li>Handle daily dispatch and coordination activities</li></ul>Required Skills:<ul><li>Good English communication skills (spoken and written)</li><li>Comfortable working in a call-based environment</li></ul>Work Location: Gulshan-e-Iqbal , Block 3 , near Disco Bakery, KarachiWorking Hours (Ramadan Schedule):<ul><li>8:00 PM to 4:00 AM</li><li>(for females timings: 8:00 PM to 1:00 AM)</li></ul>Working hours <ul><li>6:00 PM to 3:00 AM</li><li>(for females timings : 6:00 PM to 1:00 AM)</li></ul>Salary Package:<ul><li>PKR 35,000 &ndash; 40,000 per month</li><li>Commission in USD Dollars</li><li>Daily hand-cash</li></ul>Important Notes:<ul><li>This is a call-based job.</li><li>We do not provide any conveyance / pick &amp; drop facility.</li><li>No conveyance will be provided for female candidates as well.</li></ul>Job Types: Full-time, FresherApplication Question(s):<ul><li>Do you have good english communication skills?</li><li>Are you able and willing to work in night shift from 6PM-3AM?</li><li>Can you manage your own conveyance to gulshan e iqbal block 3 ?</li></ul>Work Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer support representative

Explore 151+ Customer service representative in Karachi Pakistan this April. Find roles across top companies and apply now to boost your career.

151 customer service representative jobs In Karachi Pakistan

Customer Service Representative

Customer Service Representative

Customer Service Representative (UK Based)

Customer Service Representative (CSR) – E-commerce

CSR - Female Only - Customer Service Representative

Customer Support Representative

Customer support representative