ai engineer

assistant manager sales Jobs in Karachi Pakistan

assistant manager sales

business development executive Jobs in Karachi Pakistan

business development executive

account executive – b2b ecommerce & digital transformation Jobs in Karachi Pakistan

call center executive Jobs in Karachi Pakistan

call center executive

customer support executive

Zero Lifestyle

We are seeking highly motivated and customer-focused individuals to join our team as Customer Support Executive. The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer service, and a strong attention to detail.Ideally, what you&rsquo;ll do:<ul><li>Handle inbound &amp; outbound customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information and assistance to customers regarding products.</li><li>Resolve customer issues and complaints efficiently and effectively, escalating to appropriate teams when necessary.</li><li>Collaborate with cross-functional teams to implement process improvements and best practices.</li><li>Document customer interactions and transactions accurately in the CRM system.</li><li>Participate in training sessions and ongoing professional development activities.</li></ul>What we&rsquo;re looking for:<ul><li>Bachelor's degree or equivalent work experience.</li><li>Previous experience in a customer service or operations role is preferred.</li><li>Exceptional communication skills, both verbal and written.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to multitask and prioritize tasks effectively in a fast-paced environment.</li><li>Proficiency in using CRM software and other relevant tools.Positive attitude, self-motivated, and a team player.</li></ul>Benefits:&middot; Competitive Salary&middot; Annual Increments &amp; Bonuses&middot; Quarterly Incentives&middot; Paid Annual &amp; Sick Leaves&middot; Career Development Opportunities. Provident Fund. Internal Job OpportunitiesHow to Apply:Please submit your updated resume and cover letter to hr@zerolifestyle.coJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: Remote

Customer Support Executive

Home Done

About Us:Home Done is a leading UK-based online retailer specializing in home and garden products. We are looking for Customer Service and Support professionals to join our back-office team in Karachi. If you are passionate about providing exceptional customer service and have the skills to thrive in a dynamic work environment, we want to hear from you!Primary Responsibilities:<ul><li>Process customer orders and promptly respond to emails.</li><li>Handle customer inquiries and calls effectively.</li><li>Provide after-sales support to ensure customer satisfaction.</li><li>Address ad-hoc tasks as needed.</li></ul>Required Skills and Qualifications:<ul><li>4+ years of experience in customer service and support roles with international companies.</li><li>UK-market experience will be a plus.</li><li>Experience in order processing and order management.</li><li>Exceptional command of the English language, both written and spoken (mandatory).</li><li>Previous experience in call handling and customer service.</li><li>Familiarity with relevant CRMs.</li><li>eCommerce industry experience will be preferred.</li></ul>Interpersonal and Soft Skills:<ul><li>Commitment to quality and customer satisfaction.</li><li>Excellent attention to detail.</li><li>Self-organized &amp; disciplined.</li><li>Team player (cooperates and works well with team members).</li><li>Excellent communication skills with the ability to explain issues clearly and simply, both orally and in writing.</li><li>Strong work ethic and ability to multitask efficiently.</li></ul>What We Offer:<ul><li>Competitive salary package based on skills and experience.</li><li>Yearly increments to recognize and reward your contributions.</li><li>Comprehensive health insurance coverage for you, your spouse, and your children.</li><li>Paid leave for work-life balance.</li><li>The chance to be part of a growing company with a strong market presence</li></ul>Salary Range: PKR 70,000 to 90,000Work Schedule: 12:30 pm to 9:30 pm (PKT) Mon to Fri + Alternate SundaysJob Location: DHA, Phase V, Karachi (Onsite)Drop your CV at hr@homedone.co.ukJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Service: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Softhru

Techsol IT is looking for International Sales Executives to join our team.Key Responsibilities: Communicate with international clients via live chat and phone calls. Negotiate contracts and close deals with prospective clients. Prepare and discuss pricing, promotions, and customized offers.Requirements: 6 months to 1 year of experience in International sales or Customer Support. Good understanding of the sales process and client handling. Fluent English communication skills. Strong typing and multitasking abilities.Location: Shahre Faisal Shift: (03:00 PM&ndash; 12:00 AM)&amp; (9:00 PM &ndash; 06:00 AM) Days: Monday to SaturdayPay: Rs55,000.00 - Rs75,000.00 per monthWork Location: On the road

Nedo Pakistan

Introduction:Dhaga Apparels is a contemporary apparel brand focused on delivering stylish, high-quality clothing that blends modern trends with everyday comfort. With attention to detail, premium fabrics, and thoughtful designs, Dhaga Apparels aims to create versatile pieces that elevate everyday wardrobes. Our mission is to provide customers with fashionable, reliable, and accessible clothing while ensuring a seamless and enjoyable shopping experience.Job Responsibilities:<ul><li>Respond promptly to customer inquiries through social media, WhatsApp, email, and phone, ensuring a professional and friendly brand experience.</li><li>Assist customers with product information, sizing guidance, order placement, and general queries related to Dhaga Apparel products.</li><li>Handle order tracking, delivery updates, returns, exchanges, and complaint resolution in a timely manner.</li><li>Maintain accurate records of customer interactions, feedback, and complaints in the support system.</li><li>Coordinate with the sales, warehouse, and logistics teams to resolve order or delivery issues.</li><li>Ensure high customer satisfaction by providing clear communication and proactive follow-ups.</li><li>Identify recurring customer issues and share feedback with management to improve products and services.</li></ul>Skills:<ul><li>Customer Handling</li><li>Customer Satisfaction</li><li>Communication &amp; Coordination</li><li>Time Management</li><li>Basic MS Office Proficiency (Excel, Outlook, Word)</li></ul>Job Location:I.I Chundrigar Road, Karachi.Timings:<ul><li>Monday &ndash; Friday (09:00 AM &ndash; 06:00 PM), Alternate Saturday (09:00 AM &ndash; 05:00 PM)</li><li>Gender: Female</li><li>Minimum Education: Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field (preferred).</li><li>Experience: 1 &ndash; 2 years (Customer Support or Coordination role preferred)</li></ul>Work Location: In person

Customer Support Executive - Female

Office Automation Services

Job Title: Customer Support Executive &ndash; ERP Systems (Day Shift)Location: Indigo business center karachiDepartment: Customer Support / ITEmployment Type: Full-TimeJob Summary:Office Automation Services is seeking a motivated and detail-oriented Customer Support Executive (ERP) to support users of our ERP system. The ideal candidate will have a strong understanding of ERP concepts, excellent communication skills, and the ability to analyze and resolve user issues efficiently.Key Responsibilities:<ul><li>Provide first-level support to end users on ERP-related queries and issues.</li><li>Understand user requirements and translate them into clear, actionable solutions.</li><li>Troubleshoot functional and basic technical issues within the ERP system.</li><li>Coordinate with internal technical teams for issue escalation and resolution.</li><li>Maintain proper documentation of support tickets, resolutions, and FAQs.</li><li>Ensure timely follow-up and a high level of customer satisfaction.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in BBA or a related discipline.</li><li>Basic to intermediate knowledge of ERP systems (functional and/or technical).</li><li>Strong comprehension skills to understand business processes and user concerns.</li><li>Excellent verbal and written communication skills.</li><li>Good analytical and problem-solving skills.</li><li>Ability to work independently as well as in a team-oriented environment.</li></ul>Preferred (Nice to Have):<ul><li>Prior experience in ERP support or customer support roles.</li><li>Familiarity with ERP modules such as Finance, HR, Inventory, or Operations.</li></ul>What We Offer:<ul><li>Professional learning and growth opportunities.</li><li>Exposure to enterprise-level ERP systems.</li><li>A collaborative and supportive work environment.</li></ul>How to Apply:Interested candidates may apply by sending their CV to recruitment@oaspakistan.com or 0337-9604005 with the subject line &ldquo;Customer Support Executive &ndash; ERP (Day Shift)&rdquo;.Job Type: Full-timeWork Location: In person

Customer Support Executive – ERP Systems (Day Shift)

At-Desk PVT LTD

Role Overview: As a Customer Support Executive, you will be the primary point of contact for our UK-based clientele. Your core focus will be managing multi-channel communications (phone, chat, etc.) to address inquiries, resolve issues, and provide tailored solutions.Key Responsibilities:<ul><li>Customer Engagement: Manage inbound and outbound calls using established scripts while maintaining a high standard of service.</li><li>Problem Solving: Identify client needs and offer appropriate alternatives or solutions.</li><li>Data &amp; Account Management: Maintain accurate records of interactions, manage customer accounts, and perform routine data entry.</li><li>Performance: Consistently meet or exceed KPIs and performance targets.</li></ul>Requirements:<ul><li>Proven experience in an international call center environment.</li><li>Native-level English fluency and superior active listening skills.</li><li>Strong technical literacy and the ability to multitask in a fast-paced setting.</li></ul>Timings: 5 days a week, Monday to Friday1:00PM- 9:00PMLocation: Bahadurabad, KarachiJob Type: Full-timePay: Rs60,000.00 per monthWork Location: In person

Customer Service Representative (UK Based)

Pakpace

We are seeking a dedicated and customer-focused Customer Support Executive to assist customers with inquiries, resolve complaints, and provide accurate information about our products and services. The ideal candidate should have excellent communication skills and a problem-solving mindset.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner</li><li>Identify customer needs and provide appropriate solutions</li><li>Handle complaints and escalate complex issues to the relevant department when necessary</li><li>Maintain detailed records of customer interactions and transactions</li><li>Follow up with customers to ensure issue resolution</li><li>Provide product and service information to customers</li><li>Meet performance targets such as response time and customer satisfaction ratings</li><li>Maintain a positive and empathetic attitude toward customers at all times</li></ul>Requirements:<ul><li>Proven experience in customer service or a similar role (preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities</li><li>Ability to handle pressure and manage multiple tasks</li><li>Basic computer knowledge and familiarity with CRM systems</li><li>High school diploma or Bachelor&rsquo;s degree (preferred)</li></ul>Skills:<ul><li>Communication skills</li><li>Active listening</li><li>Patience and empathy</li><li>Time management</li><li>Conflict resolution</li><li>Teamwork</li></ul>Job Type: Full-timeWork Location: In personPay: Rs20,000.00 - Rs30,000.00 per hourWork Location: In person

Customer Support

Explore 238+ Customer support executive in Karachi Pakistan this April. Find roles across top companies and apply now to boost your career.

238 customer support executive jobs In Karachi Pakistan

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive - Female

Customer Support Executive – ERP Systems (Day Shift)

Customer Service Representative (UK Based)

Customer Support