sales executive

customer service representative Jobs in Karachi Pakistan

customer service representative

customer support representative Jobs in Karachi Pakistan

customer support representative

customer service executive Jobs in Karachi Pakistan

customer service executive

international customer support specialist Jobs in Karachi Pakistan

international customer support specialist

customer support executive

HSK Digitronix Technologies

Job DescriptionPosition: Customer Support Executive Location: Gulshan-e-Iqbal, Karachi Employment Type: Full-Time Salary: 30,000 &ndash; 40,000 per year + commission in dollars+ daily bonusesAbout the RoleWe are hiring for the position of Customer Support Executive. The role involves interacting with clients, resolving inquiries, and improving overall customer satisfaction. Candidates must be confident, motivated, and ready to work in a fast-paced environment.Shift Options<ul><li>Females Shift: 6:00 PM &ndash; 1:00 AM</li><li>Males Shift: 6:00 PM &ndash; 3:00 AM</li></ul>Shift placement depends on availability and operational needs.Key Responsibilities<ul><li>Communicate with customers through calls/messages</li><li>Handle inquiries and provide accurate information</li><li>Maintain follow-ups and customer satisfaction</li><li>Update records and system data</li><li>Achieve daily and weekly performance targets</li></ul>Compensation<ul><li>Base Salary: 30,000 &ndash; 40,000 monthly</li><li>Commission: Performance-based, unlimited potential</li><li>Daily Bonuses: Based on performance &amp; attendance</li></ul>Qualifications<ul><li>Minimum education: Matric/Intermediate</li><li>Strong English communication skills are required for all candidates</li><li>Good interpersonal and customer-handling skills</li><li>Target-driven and motivated</li><li>Customer service/call center experience is a plus, but not mandatory</li></ul>Benefits<ul><li>UnPaid training</li><li>Daily bonuses &amp; monthly incentives</li><li>Career growth and promotion opportunities</li><li>Friendly and supportive work environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Executive

PINNACLE ENTERPRISE

&#8599; Making ways for some new hires!Pinnacle is looking for outstanding profiles for the Customer Support ExecutivesResponsibilities:<ul><li>Communicate with customers via phone, email, and chat.</li><li>Provide knowledgeable answers to questions about the product, and pricing availability.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Excellent communication and collaboration skills to work effectively within a team.</li><li>Handle customer complaints and provide appropriate solutions and alternatives within the time limits.</li></ul>Qualifications:<ul><li>Fluent in English conversation.</li><li>Must have 2 years of relevant work experience.</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills.</li></ul>Benefits:Health &amp; Life Insurance, EOBI, Performance-based increments, Transportation Allowance, Attendance PerksShift: Evening/ Night (Required)Working Days: 5 daysLocation: DHA Phase 2 Ext, Karachi.Job Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you fluent in English?</li><li>Please share your salary expectations.</li><li>How many years of experience do you have with International Customer Support?</li><li>Are you available for both evening and night shift?</li></ul>Work Location: In person

Snoonu

<div>
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
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 Ability to manage a large number of incoming calls and chats.
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 Identify and assess customers&rsquo; needs to achieve satisfaction.
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 Build sustainable relationships and trust with customer accounts through open and interactive communication.
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 Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.
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 Provide accurate, valid, and complete information by using the right methods/tools.
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 Meet personal/customer service team targets and call/chat handling quotas.
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 Follow communication procedures, guidelines, and policies.
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 Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
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 Strong phone contact handling skills and active listening.
 </li>
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 Should have good leadership skills, ability to guide junior team members
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 Minimum academic qualifications: Intermediate/OA Levels.
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 Proven experience of at least 1 year in the customer service department (Call Centre).
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 Familiarity with industry practices and professional standards.
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 Excellent in English or Arabic language (written, oral, and presentation)
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 Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]
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 Able to work in rotational shifts
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 💼 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 📦 Shared Success &ndash;
 
 We offer equity because we build this together.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Progatix

About ProgatixProgatix is a leading provider of innovative ERP solutions designed to streamline business operations and enhance organizational efficiency. We are seeking a dedicated and knowledgeable Customer Support Executive to join our team and deliver exceptional service to our clients.Job DescriptionThe Customer Support Executive will be responsible for providing technical and functional support to customers using our ERP products. The ideal candidate should have hands-on experience with ERP systems, strong communication skills, and a background in accounting or finance. This role requires the ability to troubleshoot issues, guide customers, and ensure a smooth user experience.Key Responsibilities<ul><li>Provide prompt and professional support to customers via phone, email, and chat.</li><li>Troubleshoot and resolve ERP-related functional and technical issues.</li><li>Assist users in understanding ERP modules related to accounting, finance, inventory, and other business processes.</li><li>Document customer queries, issues, and resolutions in the support system.</li><li>Coordinate with internal teams (Development, QA, Implementation) for issue escalation and resolution.</li><li>Conduct product demonstrations and user training sessions when required.</li><li>Ensure high levels of customer satisfaction by delivering quality support.</li><li>Identify recurring issues and suggest improvements to product functionality.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, Computer Science, or a related field.</li><li>Minimum 1&ndash;3 years of experience in customer support, preferably for ERP or business software products.</li><li>Strong understanding of accounting and financial processes.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and interpersonal abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Proficiency in MS Office and familiarity with support ticketing systems.</li></ul>Preferred Qualifications<ul><li>Experience with ERP platforms such as SAP, Oracle, Microsoft Dynamics, or similar systems.</li><li>Basic understanding of SQL or database systems.</li><li>Prior experience in software or IT support roles.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Executive (Female)

rexD Private Limited

<ul><li>Build and strengthen strategic relationships with key accounts.</li><li>Manage assigned clients by developing a strong pipeline of high-quality prospects, generating demand, and effectively tracking, reporting, and managing the sales pipeline.</li><li>Maintain ongoing communication with clients, understanding their needs and ensuring consistent support.</li><li>Oversee complete account management activities and assist business leads in all related tasks.</li><li>Play a key role in new business presentations and handle the smooth onboarding of new clients.</li><li>Identify and target potential new customers to expand business opportunities.</li><li>Boost account volume and profitability while exploring new business prospects within approved budgets.</li><li>Ensure all tasks are completed within defined budget and time constraints.</li><li>Stay updated on product features, industry trends, and market developments.</li><li>Build strong client&ndash;company relationships by promptly addressing issues and focusing on client-specific needs.</li><li>Implement and maintain best practices across the sales and account management process.</li><li>Monitor, analyze, and report on sales performance and key metrics.</li></ul>Location: Shahrah-e-Faisal, KarachiJob Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
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 Intermediate or above
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 Customer support and other job experience preferred
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 Must be flexible to work in shifts
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 Proficiency with MS Office (Particularly MS Excel and MS Word)
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 Collaborative mindset
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 Customer service focus
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 Hands-on-problem solving ability
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 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Why Start Your Career At ibex.?
 
 
 
 We are best at what we do in the market because of the eager beavers working at ibex. We not only guarantee our people the best learning environment but we are also going to make sure that you make some great memories and build strong relationships here. Being part of ibex. means you get unlimited exposure, experience to build a path for yourself and a market value. If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 Responsibilities
 
 
 
 <ul>
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 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
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 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
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 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
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 Refer unresolved customer grievances or special requests to designated departments for further investigation
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 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
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 </ul>
</div>

Customer Support Executive - Domestic

Nedo Pakistan

Introduction:NEDO PAKISTAN provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.Currently we are looking for the post of Customer Support Coordinator- Female for our TMS Division (Karachi).Job Responsibilities:<ul><li>Coordinate and supervise the software support team to ensure timely and efficient delivery of services.</li><li>Monitor ongoing support activities including installation, configuration, troubleshooting, and application deployment.</li><li>Act as the primary point of contact between clients and the technical support team for scheduling, updates, and follow-ups.</li><li>Organize and manage team schedules, task assignments, and progress tracking.</li><li>Ensure timely completion of tasks such as software installations, onsite/online troubleshooting, and product demonstrations.</li><li>Prepare and maintain reports on support activities, client feedback, and team performance.</li><li>Assist in planning and organizing client visits, demonstrations, and presentations.</li><li>Maintain clear communication with internal departments to support workflow and resolve coordination issues.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Project Management, or any related field.</li><li>Experience in coordination, or support roles (IT environment preferred but not required).</li><li>Strong organizational and time management skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to manage multiple priorities and coordinate with cross-functional teams.</li></ul>Experience: Minimum 1 YearIndustry: Importers / Distributors / System IntegratorFunctional Area: Client Services &amp; Customer SupportJob Type: Full Time / PermanentJob Location: SMCH Shahrah-e-Faisal, Karachi, PakistanTimings: Monday &ndash; Friday (09:00 AM &ndash; 06:00 PM), Alternate Saturday (09:00 AM &ndash; 05:00 PM)Gender: FemaleJob Type: Full-timeWork Location: In person

Customer Support Executive - Female

Explore 2107+ Customer support executive in Karachi Pakistan this December. Find roles across top companies and apply now to boost your career.

2107 customer support executive jobs IN Karachi Pakistan

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive (Female)

Customer Support Executive

Customer Support Executive - Domestic

Customer Support Executive - Female