customer service representative Jobs in Karachi Pakistan

customer service representative

chat support representative Jobs in Karachi Pakistan

chat support representative

sales consultant Jobs in Karachi Pakistan

sales consultant

accounting support analyst Jobs in Karachi Pakistan

accounting support analyst

customer care executive Jobs in Karachi Pakistan

customer care executive

customer support representative

HSK Digitronix Technologies

Customer Support RepresentativeLocation: [Karachi] Job Type: [Full-time] Pay: [25000-45000]Job DescriptionWe are seeking a friendly, reliable, and detail-oriented Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, helping resolve issues, answer questions, and ensure a positive experience with our products and services.Responsibilities<ul><li>Respond to customer inquiries via phone, email or chat</li><li>Resolve customer issues in a professional and timely manner</li><li>Accurately document customer interactions and feedback</li><li>Assist customers with product information, orders, returns, or technical issues</li><li>Escalate complex concerns to the appropriate department when needed</li><li>Maintain a positive, empathetic, and professional attitude at all times</li></ul>Qualifications<ul><li>Intermediate or Graduated</li><li>Previous customer service experience preferred (but not required)</li><li>Strong communication and problem-solving skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems a plus</li></ul>Benefits<ul><li>Competitive pay</li><li>Opportunities for growth and advancement</li><li>Supportive team environment</li><li>Good Incentives</li><li>USA Holidays</li><li>Weekend off</li><li>Job Timings: 6 pm to 3 am</li></ul>Job Types: Full-time, FresherPay: Rs25,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>please rate your english skills between 1 to 10?</li><li>are you able to commute gulshan iqbal block 3 near disco bakery?</li><li>are you able to work 6pm to 3am monday to friday ?</li></ul>Work Location: In person

Customer Support Representative

Musk al Mahal

We are hiring a Customer Support Representative located in Karachi(This job is for residents of Karachi only)Minimum experience: 6 months to 1 Year.Age: 18-28 yearsMinimum Education: Intermediate, Graduate is preferred.Job responsibility:<ul><li>Interact with customers.</li><li>Communicate with customers via phone, email, chat, or in-person to provide assistance, answer questions, and resolve issues.</li><li>Develop a deep understanding of the company's products or services to effectively address customer inquiries and concerns</li><li>Display excellent verbal and written communication skills to provide clear and concise responses to customer inquiries.</li><li>Process returns and exchanges.</li><li>Gather customer feedback and suggestions to help improve products, services, and the customer support process.</li></ul>Job Type: Full-timeSalary: Rs18,000.00 - Rs28,000.00 per monthAbility to commute/relocate:<ul><li>Karachi : Reliably commute or plan to relocate before starting work (Required)</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs20,000.00 - Rs32,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

SPARK Visa Consulting (Pvt) Ltd

Key Responsibilities:<ul><li>Handle customer inquiries through phone calls, emails, social media platforms, and in-person visits regarding the organization&rsquo;s services.</li><li>Provide accurate information about available services, processes, timelines, and requirements, while identifying customer needs and guiding them to suitable solutions.</li><li>Support the sales process by engaging potential clients, explaining service benefits, and assisting in lead conversion through professional communication and follow-ups.</li><li>Schedule appointments, manage follow-ups, and maintain updated customer records in the system, including interaction notes and service status.</li><li>Coordinate with internal teams to ensure smooth handover of interested or confirmed clients.</li><li>Perform administrative and operational tasks to support service delivery, as assigned by management.</li><li>Maintain a customer-centric approach, ensuring high levels of satisfaction and relationship building.</li></ul>Female candidates are strongly encouraged to apply.Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

ARPAZ Technology Services

Requirement:<ul><li>Good English communication skills </li></ul>Job Description:<ul><li>Adhere to departmental policies and procedures.</li><li>Ensure timely and high-quality delivery of services.</li><li>Perform daily insurance claim billing.</li><li>Monitor and manage claim rejections through the clearinghouse.</li><li>Follow up on previous claims, invoices, and delinquent accounts to reduce outstanding balances.</li><li>Identify and resolve billing and coding issues.</li><li>Maintain accurate and up-to-date patient billing records.</li></ul>Job Requirements:<ul><li>Graduation in any discipline.</li><li>Strong written and spoken English communication skills.</li><li>Fresh candidates are encouraged to apply.</li></ul>Location: Gulistan-e-Johar, Block 12 (near Johar Chorangi)Job Timing: Night Shift: 9:00 PM &ndash; 6:00 AM Off Days: Saturday &amp; SundaySalary &amp; Benefits:<ul><li>Internship Stipend: PKR 30,000</li><li>After Probation: PKR 40,000 + PKR 5,000 Attendance Allowance</li><li>OPD Limit: PKR 3,200</li><li>Complimentary meals</li><li>Gym reimbursement</li><li>5-day workweek (Saturday &amp; Sunday off)</li><li>Comprehensive medical insurance (In-patient &amp; Out-patient)</li><li>Annual bonus</li></ul>You can whatsAap your CV at: 92 310 2487347Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative (Male -Night shift)

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Support &amp; Service Representative at Eminent4U Private Limited, you play a crucial role in ensuring positive interactions between the company and its customers. This position involves a range of responsibilities geared towards excellent customer support and retention.Responsibilities and KPIs:<ul><li>Engage with customers via telephone to resolve issues, providing information on products, account inquiries, and booking status.</li><li>Offer troubleshooting assistance and aim for first-contact resolution.</li><li>Utilize different CSR related strategies to turn cancellation requests into opportunities, and covert them into positive reviews/feedbacks, and sales opportunities, etc.</li><li>Develop a deep understanding of our products and services to better assist customers.</li><li>Build and maintain positive relationships to encourage repeat business and satisfaction.</li><li>Collaborate with our UK team to provide timely updates on customer interactions.</li></ul>Skills and Qualifications:<ul><li>Stellar Communication Skills (A/O Levels preferred)</li><li>Active Listening</li><li>Ability to Multitask</li><li>Team Player</li><li>Flexibility and ability to manage KPIs</li><li>Positive Attitude &amp; Attention to Detail</li><li>Willingness to go the extra mile</li></ul>Why Join Eminent4U Private Limited?<ul><li>Afternoon Shifts: Starting from (1:00 PM - 09:30 PM | 2:00 PM - 10:30 PM | 3:00 PM - 11:30 PM ) with alternate weekends off.</li><li>Annual bonuses, KPI based rewards &amp; several other fringe benefits.</li><li>Office location: PECHS, Block-6, Shahra-e-Faisal, Karachi.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li></ul>Join Eminent4U Private Limited:Dedicated to fostering a supportive and rewarding work culture, we invite you to embark on a fulfilling career journey with us, shaping the future of customer service &amp; support.Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Support & Service Representative

TrackPad

Job Title: Female Customer Support Care Representative (WhatsApp Account Manager) Location: Onsite &ndash; Karachi (Gulshan-e-Jamal) Employment Type: Full TimeWorking Schedule:<ul><li>Day Shift: 10:00 AM &ndash; 6:00 PM</li></ul>About TrackpadTrackpad Business Services is a growing e-commerce solutions and consultancy company. We provide end-to-end services including Amazon account or Shopify account management, marketplace support, logistics, digital marketing, and business development. Our mission is to help businesses expand globally with smarter tools, professional support, and efficient service structures.About the RoleWe are hiring a dedicated Female Customer Support Care Representative to manage customer interactions through our WhatsApp Business account. During the first 1&ndash;2 months, you will receive complete training .Key Responsibilities<ul><li>Handle and respond to all customer messages via WhatsApp Business</li><li>Provide accurate product information, pricing, and order support</li><li>Follow up with leads to help convert inquiries into sales</li><li>Maintain detailed customer records and ensure timely reporting</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain a positive and professional brand image in all communications</li></ul>Requirements<ul><li>Female candidates only</li><li>6 months to 1 year experience in customer support or online chat handling preferred</li><li>Better written communication skills in Urdu or English</li><li>Tech-savvy, good typing speed, and multitasking ability</li><li>Must be punctual, customer-focused, and solution-oriented</li><li>Familiarity with WhatsApp Business tools will be an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Salary will be given during the training period as well</li><li>Growth-oriented and professional work environment</li><li>Opportunities to learn and build a long-term career in customer support</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female Customer Support Care Representative (WhatsApp Account Manager)

Explore 1291+ Customer support representative in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.

1291 customer support representative jobs IN Karachi Pakistan

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative (Male -Night shift)

Customer Support & Service Representative

Female Customer Support Care Representative (WhatsApp Account Manager)