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client service and consulting manager

Infosys

<div>Role &ndash; Senior Associate Consultant
 
Technology &ndash; EUC, Field Services 
Location &ndash; Istanbul, Turkey 
Business Unit &ndash; CIS 
Compensation &ndash; Competitive (including bonus) 
 
Job Description 
 
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you. 
 
At Infosys, we assure that your career will never stand still, we will inspire you to build what&rsquo;s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. 
 
Your role 
 
This is a senior technical position within the Service Delivery IT Infrastructure Team with the following main responsibilities:<ul><li>
Business Relationship Partner: Build the relationship between IT and the Business to become the trusted partner for delivering value and high levels of Service. Enabling business goals through the effective use of Information Technology capabilities and services;</li><li>
Solution Provider/Broker: Support the Business in providing standardized IT and Telecommunication services and solutions aligned with Business requirements; Own all non-standard IT requests and ensure that they are routed and ownership transferred for optimum success
</li><li>Infrastructure Leader: Act on behalf on the IT Service Delivery Manager and assist in leading the IT and Telecommunications infrastructure for the Area ensuring the standardization &amp; security is in line with the Global IT strategy &amp; policy;
</li><li>Communicator: Be an ambassador for IT, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue
</li></ul>Required 
Planning &amp; Administration<ul><li>
Provide information and assist IT Service Delivery Manager with IT budgeting and cost control</li><li>
Follow and enforce policies regarding IT management, security, standards and procedures</li><li>
Assist the IT Service Delivery Manager with the Annual IT Budget preparation, based on current expected and IT plans using standard processes as defined by Management</li><li>
Own and coordinate IT Investment within the Site and the AR process</li><li>
Propose/Lead process improvement initiatives and collaborate with project teams to implement initiatives</li><li>
Assists users with business proposal generation, regarding our standards and policies</li></ul> 
IT Infrastructure &amp; Support:<ul><li>
Ensure optimum support for end-users at all times within agreed service levels</li><li>
Agree SLAs with the Business and the Central IT Infrastructure Organizations /Services and ensure level of service is achieved and reported on</li><li>
Act as the Owner/Escalation point for issue resolution between the Business and the IT Community</li><li>
Act as a coach and mentor for junior members in the team and deliver on the job training
</li><li>Ensure that relevant IT documentation is maintained and up to date</li><li>
Support and maintain the IT Infrastructure security standards to be compliant with the security policy</li><li>
Support and maintain the IT Infrastructure systems and data access &ndash; to be managed in collaboration with Service Desk</li><li>
Support and maintain the IT Infrastructure backup and recovery including Disaster Recovery Planning</li><li>
Support and maintain the IT Infrastructure asset management &ndash; including Hardware lifecycle management and SW licensing</li><li>
Support and maintain the IT Infrastructure audit compliance</li><li>
Work closely with your Service Delivery Manager and Central IT Infrastructure Organization to ensure that the Agreed strategy is implemented and followed</li><li>
Support the appropriate level of service for a centrally provided and maintained IT Infrastructure for: server, clients, printers and other standardized peripherals, data communication (LAN, WAN, WLAN, VPN access and required components), voice communication (local and remote)</li><li>
Act as a local point for all IT issues (Infrastructure and Application) at your site and within the Area and ensure engagement with the appropriate IT Group (Infrastructure, European Applications or Divisional Applications)</li><li>
Uses the helpdesk as the central point for all IT issues and service requests</li><li>
In collaboration with the Central Infrastructure Team, develop, coordinate/manage projects aimed at improving and/or reducing costs of the in-area IT environment</li></ul> 
Communication:<ul><li>
Communicate IT strategy and plan to the users and managers and act as the bridge between users and IT Service Delivery Manager</li><li>
Establish good working relationship with users and other sources of support and assistance</li><li>
Build the relationship between IT and the Business to become the trusted partner for delivering value and high levels of Service</li><li>
Assist the Service Delivery Manager in attending local team meetings to understand their plans and issues and communicate them back to the IT Community</li></ul> 

Skills:
 
 
Good understanding of the technologies: 
<ul><li>Windows
</li><li>Networking Concepts
</li><li>CITRIX; MS Remote Access</li><li>
Active Directory, GPO &amp; policy design and support
</li>Security and Compliance Tools 
<li>
</li></ul> 
 
Personal 
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:<ul><li>
High analytical skills</li><li>
A high degree of initiative and flexibility</li><li>
High customer orientation</li><li>
High quality awareness</li><li>
Excellent verbal and written communication skills</li></ul> 

About Infosys 
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. 
Visit www.infosys.com to see how Infosys can help your enterprise navigate your next. 
 
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer</div>

Senior Associate Consultant - EUC, Field Services - Istanbul, Turkey

Tiffany & Co.

<div>
 
 Job Description
 
 
 
 
 Tiffany &amp; Co. is opening doors to talents with strong passion and desire to enter in Tiffany world!
 
 
 
 
 At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
 
 
 
 
 It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
 
 
 
 
 We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
 
 
 
 Responsibilities
 
 :
 
 
 
 Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client&rsquo;s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany sales professional&rsquo;s skill set.
 
 
 
 Sales:
 
 Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.
 
 
 
 Service:
 
 Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
 </li>
 <li>
 Proven track record in achieving sales results.
 </li>
 <li>
 Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
 </li>
 <li>
 Ability to work with a diverse client base.
 </li>
 <li>
 Proficiency with client tracking systems and Microsoft Outlook/email.
 </li>
 <li>
 Turkish, Russian and English speaking abilities
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 A college/university degree.
 </li>
 <li>
 Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
 
 
 </li>
 </ul>
</div>

Client Advisor - Istanbul Zorlu Center / Istinye Park

Concentrix

<div>Concentrix Hakk&#305;nda,
Sekt&ouml;r&uuml;n&uuml;n lider markalar&#305;ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas&#305;nda insan odakl&#305; m&uuml;&#351;teri deneyimleri tasarl&#305;yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al&#305;&#351;an&#305;yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba&#351;ta &#304;stanbul, &#304;zmir, Ankara, Van olmak &uuml;zere toplam 7 &#351;ehirde, 17 bini a&#351;k&#305;n &ccedil;al&#305;&#351;an ile m&uuml;&#351;teri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<ul>
<li>M&uuml;&#351;teri taleplerini ve beklentilerini g&ouml;zden ge&ccedil;irin ve ihtiya&ccedil;lar&#305;na ve durumlar&#305;na g&ouml;re yan&#305;tlay&#305;n</li>
<li>&Ccedil;e&#351;itli kanallar arac&#305;l&#305;&#287;&#305;yla etkile&#351;imleri y&ouml;netin (&ouml;rne&#287;in, ses, e-posta, sosyal medya veya sohbet) ve tutarl&#305; bir m&uuml;&#351;teri deneyimi sa&#287;lay&#305;n</li>
<li>&#304;nsanlar&#305;n ya&#351;am&#305;n&#305; iyile&#351;tiren yaz&#305;l&#305;m &ccedil;&ouml;z&uuml;mlerini kullanmay&#305; &ouml;&#287;renin ve becerilerinizi geli&#351;tirin</li>
<li>M&uuml;&#351;terilerimiz i&ccedil;in daha iyi marka deneyimleri sunun</li>
</ul>Concentrix, a&#351;a&#287;&#305;daki &ouml;zelliklere sahipseniz sizin i&ccedil;in harika bir uyum sa&#287;lar:<ul>
<li>Almanca dilini ak&#305;c&#305; bir &#351;ekilde konu&#351;abiliyorsan&#305;z</li>
<li>Proaktif, &ouml;z motivasyonlu ve &ccedil;&ouml;z&uuml;m odakl&#305;ysan&#305;z</li>
<li>D&ouml;n&uuml;&#351;&uuml;ml&uuml; ve hafta sonu vardiyalar&#305;nda &ccedil;al&#305;&#351;abiliyorsan&#305;z</li></ul></div>

Almanca Müşteri Danışmanı

Karadeniz Holding

<div>
 
 1948 y&inodot;l&inodot;nda temelleri at&inodot;lan Karadeniz Holding, enerji ve gemi in&scedil;a ba&scedil;ta olmak &uuml;zere geni&scedil; bir sekt&ouml;r yelpazesinde inovasyonu &ouml;n planda tutarak b&uuml;y&uuml;meyi ekonomik ve &ccedil;evresel s&uuml;rd&uuml;r&uuml;lebilirlik a&ccedil;&inodot;s&inodot;ndan destekleyen, vizyoner sekt&ouml;r lideridir.
 
 
 
 
 
 2.500&rsquo;den fazla &ccedil;al&inodot;&scedil;an&inodot; ile 20&rsquo;den fazla &uuml;lkede faaliyet g&ouml;steren, 7.000 MW&rsquo;tan fazla kurulu g&uuml;ce sahip Grup, 40 Powership&trade;&rsquo;ten olu&scedil;an filosuyla 4 k&inodot;tada g&uuml;venilir ve temiz elektrik &uuml;retirken d&uuml;nya genelinde 10 bini a&scedil;k&inodot;n ki&scedil;iye istihdam alan&inodot; sa&gbreve;lamaktad&inodot;r. Powership&trade; filosunu, uluslararas&inodot; markas&inodot; Karpowership alt&inodot;nda y&ouml;neten Karadeniz Holding; Avrupa, Afrika, Amerika ve Asya k&inodot;talar&inodot;nda faaliyet g&ouml;sterdi&gbreve;i &uuml;lkelerin %10- %100 oran&inodot;ndaki elektrik ihtiyac&inodot;n&inodot; kar&scedil;&inodot;lamaktad&inodot;r. Powership&trade;, kara elektrik santralleri ve ayn&inodot; zamanda y&uuml;zen LNG altyap&inodot;s&inodot;n&inodot;n dahil oldu&gbreve;u y&uuml;ksek kapasiteli enerji &ccedil;&ouml;z&uuml;mleriyle, Karpowership &uuml;lkelere ve &scedil;irketlere enerji ge&ccedil;i&scedil;i s&uuml;re&ccedil;lerinde yard&inodot;mc&inodot; olmaktad&inodot;r.
 
 
 
 
 
 &Idot;stanbul Ka&gbreve;&inodot;thane lokasyonunda faaliyet g&ouml;steren &scedil;irketimizin
 
 
 "Kontrat Y&ouml;netimi Koordinat&ouml;rl&uuml;&gbreve;&uuml;"
 
 
 b&uuml;nyesinde g&ouml;revlendirilmek &uuml;zere
 
 ''Kontrat ve SLA Y&ouml;netimi Y&ouml;netmeni, &Idot;&ccedil; Hizmetler Y&ouml;netimi ( &Idot;&ccedil; S&ouml;zle&scedil;me ve SLA Y&ouml;netimi ) ''
 
 aray&inodot;&scedil;&inodot;m&inodot;z bulunmaktad&inodot;r.
 
 
 
 
 
 
 NE BEKL&Idot;YORUZ?
 
 
 
 
 
 <ul>
 <li>
 &Uuml;niversitelerin m&uuml;hendislik b&ouml;l&uuml;mlerinden mezun, tercihen S&ouml;zle&scedil;me Y&ouml;netimi ile ilgili tamamlay&inodot;c&inodot; bir dereceye veya sertifikaya sahip,
 </li>
 <li>
 S&ouml;zle&scedil;me m&uuml;zakereleri, imzalanma s&uuml;re&ccedil;leri ve takibi konular&inodot;nda deneyimli,
 </li>
 <li>
 Dijital S&ouml;zle&scedil;me Y&ouml;netimi uygulamas&inodot; kullan&inodot;m tecr&uuml;besine sahip,
 </li>
 <li>
 MS Office programlar&inodot;nda yetkin,
 </li>
 <li>
 &Idot;yi derecede ( okuma, yazma ve konu&scedil;ma ) &Idot;ngilizce dil bilgisine sahip,
 </li>
 <li>
 Analitik d&uuml;&scedil;&uuml;nebilen, dikkatli ve detaylara &ouml;nem veren,
 </li>
 <li>
 &Idot;leti&scedil;im becerileri g&uuml;&ccedil;l&uuml;,
 </li>
 <li>
 Seyahat engeli olmayan,
 </li>
 </ul>
 
 
 
 
 
 
 
 
 SEN&Idot; NELER BEKL&Idot;YOR?
 
 
 
 
 
 <ul>
 <li>
 Grup &scedil;irketleri i&ccedil;inde y&uuml;r&uuml;t&uuml;len i&scedil; s&uuml;re&ccedil;lerine ili&scedil;kin &scedil;irket i&ccedil;i s&ouml;zle&scedil;melerin haz&inodot;rlanmas&inodot;, y&uuml;k&uuml;ml&uuml;l&uuml;k analizi ve takibi,
 </li>
 <li>
 Grup &scedil;irketleri aras&inodot;nda servis sa&gbreve;lay&inodot;c&inodot; birimlerin servis alan birimlerle olan servis seviyesi s&ouml;zle&scedil;melerinin haz&inodot;rlanmas&inodot;,
 </li>
 <li>
 Birimler aras&inodot; SLA anla&scedil;malar&inodot;n&inodot;n ve KPI takiplerinin yap&inodot;lmas&inodot;, s&ouml;zle&scedil;melerinin haz&inodot;rlanmas&inodot;, ger&ccedil;ekle&scedil;melerin tespiti ve iyile&scedil;tirici faaliyetlerin &ouml;nerilmesi,
 </li>
 </ul>
 
 
 
 
 
 NE SUNUYORUZ?
 
 
 
 
 
 <ul>
 <li>
 Hibrit &ccedil;al&inodot;&scedil;ma imkan&inodot;,
 </li>
 <li>
 Do&gbreve;um g&uuml;n&uuml;nde 1 g&uuml;n izin hakk&inodot;,
 </li>
 <li>
 Kapsaml&inodot; &Ouml;zel Sa&gbreve;l&inodot;k Sigortas&inodot;,
 </li>
 <li>
 Mesleki ve ki&scedil;isel e&gbreve;itim &amp; geli&scedil;im f&inodot;rsatlar&inodot;,
 </li>
 <li>
 &Ccedil;al&inodot;&scedil;anlara &ouml;zel indirim ve kampanyalar,
 </li>
 </ul>
 
 
 
 
 &Ccedil;al&inodot;&scedil;ma arkada&scedil;lar&inodot;m&inodot;z, adaylar&inodot;m&inodot;z ve t&uuml;m payda&scedil;lar&inodot;m&inodot;zla &ldquo;Tek D&uuml;nya&rdquo; felsefemiz do&gbreve;rultusunda ba&scedil;ar&inodot;lar&inodot;m&inodot;za ba&scedil;ar&inodot; kat&inodot;yoruz. &Idot;lanlar&inodot;m&inodot;za ba&scedil;vuru yapan t&uuml;m adaylar&inodot;m&inodot;za &inodot;rk, din, dil, cinsiyet g&ouml;zetmeksizin f&inodot;rsat e&scedil;itli&gbreve;i sa&gbreve;lamay&inodot; ilke edinerek; farkl&inodot;l&inodot;klar&inodot;m&inodot;zla ba&scedil;ar&inodot;lar&inodot;m&inodot;z&inodot; ta&ccedil;land&inodot;r&inodot;yoruz
 
 
 
</div>

Kontrat ve SLA Yönetimi Yönetmeni, İç Hizmetler Yönetimi ( İç Sözleşme ve SLA Yönetimi )

Gallagher

<div>
 
 Introduction
 
 
 
 
 Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what&rsquo;s right
 
 .
 
 
 We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.
 
 
 At Gallagher, you&rsquo;ll find more than a job; you&rsquo;ll find a culture built on trust, driven by collaboration, and sustained by the belief that we&rsquo;re better together. Whether you join us in a client-facing role or as part of our corporate team |our brokerage division, our benefits and HR consulting division, or our corporate team, you&rsquo;ll have the opportunity to grow your career, make an impact, and be part of something bigger.
 
 
 Experience a workplace where you&rsquo;re encouraged to be yourself, supported to succeed, and inspired to keep learning. That&rsquo;s what it means to live The Gallagher Way.
 
 
 
 Overview
 
 
 
 Gallagher is one of the global leaders in insurance brokerage, risk management, and consulting, helping businesses navigate uncertainty, protect assets, and recover from losses. With employees in 130+ offices worldwide, we are constantly evolving and looking for ambitious talents to join our growing team.
 
 
 We are actively recruiting to join the Gallagher Turkiye Energy &amp; Power Team. This critical role is centered on delivering sophisticated risk management and comprehensive insurance solutions for complex energy, power, and infrastructure clients.
 
 
 
 How You'll Make An Impact
 
 
 
 The Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a Branch. This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG&rsquo;s value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
 
 
 The Client Service Executive's primary areas of focus are; Supporting the business priorities of Branch Managers, Production team members, and the client service function, Growing revenue by successfully counseling clients on additional lines of insurance or limit increases that should be considered based on the details of each client's unique exposure to risk, Delivering high quality client service consistent with AJG operational standards and practices, and Achieving operational productivity and performance metrics consistently.
 
 
 Further responsibilities include; Growing and profitably managing an assigned group of client accounts successfully, Building relationships with existing clients by providing exceptional ongoing customer care, Seeking referrals from current client base to solicit new business prospects, and Securing existing business and actively driving the sale of additional services and lines of coverage.
 
 
 The Client Executive role is dynamic, demanding a comprehensive skill set to manage the full client relationship and risk program lifecycle.
 
 
 
 Key daily activities include:
 
 
 
 <ul>
 <li>
 Risk Program Management: Implementing and meticulously managing complex insurance and risk programs for our energy, power, and infrastructure clients. This involves providing advice, executing policy placement, engaging with global reinsurers and insurers, and overseeing claims administration and all necessary documentation.
 </li>
 <li>
 Internal Coordination: Serving as the central point of contact, ensuring seamless communication and coordination between clients and critical internal Gallagher departments, such as Claims, Finance, and others.
 </li>
 <li>
 Business Development &amp; Sales: Proactively executing sales and marketing strategies for Gallagher products. This includes generating new business opportunities, actively pursuing client acquisition, and taking a leading role in expanding the client portfolio.
 </li>
 <li>
 Market Alignment: Ensuring precise coordination of all business processes and documentation with both domestic and international Insurance/Reinsurance Companies.
 </li>
 <li>
 This role requires a proactive, results-oriented professional dedicated to delivering exceptional value and fostering long-term relationships.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 
 The ideal candidate will possess:
 
 
 
 <ul>
 <li>
 Bachelor of Science or Arts degree in Engineering, Business Administration or Economics
 </li>
 <li>
 A minimum of 2 years of Non-Life Insurance experience.
 </li>
 <li>
 Excellent knowledge of the English language, both written and verbal
 </li>
 <li>
 Strong negotiation and communication skills
 </li>
 <li>
 Knowledge of MS Office applications
 </li>
 <li>
 Hardworking, accurate, result-oriented team player
 </li>
 <li>
 No travel restrictions
 </li>
 <li>
 Must have fulfilled their military service obligation (if applicable under Turkish law)
 </li>
 </ul>
</div>

Client Executive, Energy & Power

<div>
 
 Introduction
 
 
 
 
 Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what&rsquo;s right
 
 .
 
 
 We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.
 
 
 At Gallagher, you&rsquo;ll find more than a job; you&rsquo;ll find a culture built on trust, driven by collaboration, and sustained by the belief that we&rsquo;re better together. Whether you join us in a client-facing role or as part of our corporate team |our brokerage division, our benefits and HR consulting division, or our corporate team, you&rsquo;ll have the opportunity to grow your career, make an impact, and be part of something bigger.
 
 
 Experience a workplace where you&rsquo;re encouraged to be yourself, supported to succeed, and inspired to keep learning. That&rsquo;s what it means to live The Gallagher Way.
 
 
 
 Overview
 
 
 
 Gallagher is one of the global leaders in insurance brokerage, risk management, and consulting, helping businesses navigate uncertainty, protect assets, and recover from losses. With employees in 130+ offices worldwide, we are constantly evolving and looking for ambitious talents to join our growing team.
 
 
 We are actively recruiting to join the Gallagher Turkiye Energy &amp; Power Team. This critical role is centered on delivering sophisticated risk management and comprehensive insurance solutions for complex energy, power, and infrastructure clients.
 
 
 
 How You'll Make An Impact
 
 
 
 The Senior Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a Branch. This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG&rsquo;s value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
 
 
 The Senior Client Service Executive's primary areas of focus are; Supporting the business priorities of Branch Managers, Production team members, and the client service function, Growing revenue by successfully counseling clients on additional lines of insurance or limit increases that should be considered based on the details of each client's unique exposure to risk, Delivering high quality client service consistent with AJG operational standards and practices, and Achieving operational productivity and performance metrics consistently.
 
 
 Further responsibilities include; Growing and profitably managing an assigned group of client accounts successfully, Building relationships with existing clients by providing exceptional ongoing customer care, Seeking referrals from current client base to solicit new business prospects, and Securing existing business and actively driving the sale of additional services and lines of coverage.
 
 
 The Senior Client Executive role is dynamic, demanding a comprehensive skill set to manage the full client relationship and risk program lifecycle.
 
 
 
 Key daily activities include:
 
 
 
 <ul>
 <li>
 Risk Program Management: Implementing and meticulously managing complex insurance and risk programs for our energy, power, and infrastructure clients. This involves providing advice, executing policy placement, engaging with global reinsurers and insurers, and overseeing claims administration and all necessary documentation.
 </li>
 <li>
 Internal Coordination: Serving as the central point of contact, ensuring seamless communication and coordination between clients and critical internal Gallagher departments, such as Claims, Finance, and others.
 </li>
 <li>
 Business Development &amp; Sales: Proactively executing sales and marketing strategies for Gallagher products. This includes generating new business opportunities, actively pursuing client acquisition, and taking a leading role in expanding the client portfolio.
 </li>
 <li>
 Market Alignment: Ensuring precise coordination of all business processes and documentation with both domestic and international Insurance/Reinsurance Companies.
 </li>
 <li>
 This role requires a proactive, results-oriented professional dedicated to delivering exceptional value and fostering long-term relationships.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 
 The ideal candidate will possess:
 
 
 
 <ul>
 <li>
 Bachelor of Science or Arts degree in Engineering, Business Administration or Economics
 </li>
 <li>
 A minimum of 5 years of Non-Life Insurance experience.
 </li>
 <li>
 Excellent knowledge of the English language, both written and verbal
 </li>
 <li>
 Strong negotiation and communication skills
 </li>
 <li>
 Knowledge of MS Office applications
 </li>
 <li>
 Hardworking, accurate, result-oriented team player
 </li>
 <li>
 No travel restriction
 </li>
 <li>
 Must have fulfilled their military service obligation (if applicable under Turkish law)
 </li>
 </ul>
</div>

Senior Client Executive, Energy & Power

KPMG Türkiye

<div>
 
 QUALIFICATIONS AND JOB DESCRIPTION
 
 
 
 
 
 
 KPMG
 
 is a global organization of independent professional services firms providing Audit, Tax, Deal Advisory and Consulting services. We operate in 142 countries, have more than 275,000 people working in member firms around the World.
 
 KPMG
 
 is the chosen business partner for many of the world&rsquo;s leading organizations.
 
 
 
 
 
 We are looking for
 
 Consultant/Senior Consultants
 
 with sustainability reporting, environmental footprint calculation, social impact assessment, sustainable supple chains, sustainability strategy or sustainability management systems expertise to join our Sustainability Advisory Team in Turkiye. This is an exciting opportunity to join an ambitious, entrepreneurial, and rapidly expanding sustainability team, working with a diverse client base to develop and support in delivering their objectives.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 The KPMG Sustainability Advisory Team offers comprehensive consulting solutions to address various sustainability challenges. Leveraging the collective knowledge and expertise of our team comprising both local and global experts, we strive to collaboratively deliver unparalleled value to our clients. Our primary objective is to assist clients in implementing, enhancing, and showcasing their unwavering dedication towards sustainability.
 
 
 We deliver a wide range of services including, but not limited to: Sustainability Reporting, Sustainable Finance, Decarbonization Strategy Consulting, Ecological Footprint Calculation, Environmental, Social &amp; Governance (ESG) Risk Analysis; Sustainability Strategy, Sustainability Management System, Sustainable Supply Chain Solutions, Double Materiality, True Value; and ESG Due Diligence.
 
 
 You will be expected to support the team on client projects as well as helping to grow our business.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Producing high-quality deliverables, on-time, prepared with in-depth knowledge about the client, their sector and both the local and international sustainability agenda as well as specific and well-developed insight into pathways and connections that showcase expertise in the field and depth of research.
 </li>
 <li>
 Managing key client accounts, as well as identification of new clients and work streams, proposals and bids and leading the sustainability aspects of the business
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 Engaging with a wide range of stakeholders (at all levels of seniority) in client organizations
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 Supporting internal and external communication via various channels: website, intranet, presentations, workshops, conferences, special events, newsletters, social media, videos, etc.
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 Continuous learning, sharing knowledge with team members, and enhancing service delivery.
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 </ul>
 
 
 
 
 
 Requirements
 
 
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 &middot;Bachelor&rsquo;s degree from a reputable university in sustainable development, economics, management, engineering, environmental science, or position-related other fields. A master&rsquo;s degree or a PhD in these fields is an asset.
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 Minimum 3 years of experience in sustainability, either in corporate level or in a consultancy role.
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 Mastery of Microsoft Office programs, PowerPoint and Excel are required at the very least.
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 </ul>
 
 
 
 
 Strong candidates for this role will be able to demonstrate:
 
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 Proven knowledge and expertise in sustainability; covering advisory services such as sustainability reporting, sustainability strategy, supply chain sustainability, decarbonization and sustainability due diligence is an asset.
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 Familiarity with recent developments like the CSRD, CSDDD, TSRS, TCFD, IFRS S1&amp;S2, understanding of the SBTi framework.
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 Ability to manage teams to deliver engagements on time and to budget.
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 Capability as a thinker, translating strategies and concepts into concrete practice.
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 Ability to think creatively to solve client needs.
 </li>
 <li>
 Strong communication skills, including report writing and presenting in Turkish &amp; English.
 </li>
 </ul>
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Sustainability Consultant / Senior Consultant

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