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account manager

Ricoh

<div></div><div><div>What you will be doing
- Establish strong and long-term business relationships with key account customers by promoting Ricoh products and services and managing sales processes, - Conduct activities aimed at acquiring new customers to expand the customer portfolio, - Collect feedback on product and service performance from existing customers, evaluate sales opportunities, and increase market penetration, - Manage customer quotation processes in accordance with Ricoh Turkey Sales Procedures and ensure the complete execution of the sales process, - Prepare Pipeline and Forecast reports periodically and present them to management, - Record all individual sales activities accurately and regularly in the CRM system, - Share information about completed sales with the Sales Support Unit and monitor product installation processes, - Provide support to the Collection Unit during post-sales collection processes.
You will ideally have
- Have a Bachelor&rsquo;s degree from a reputable university, - At least 3 years of experience in sales, - Minimum Upper-Intermediate level of English proficiency, - Strong analytical thinking skills, - Excellent communication skills, - Team-oriented and able to work collaboratively, - Able to drive actively and holding a valid Class B driver's license.
</div><div><div><div>FUNCTION
</div><div><h3 class="jobSectionHeader">Sales
</h3></div><div>LOCATION
</div><div><h3 class="jobSectionHeader">Istanbul
</h3></div><div>CONTRACT TYPE
</div><div><h3 class="jobSectionHeader">Permanent
</h3></div><div>CLOSING DATE
</div><div><h3 class="jobSectionHeader">31-Mar-2026</h3></div></div></div></div>

Major Account Manager

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div> 
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot;Customer Operations Executive&quot; to join us in Istanbul Tuzla plant.</div><div></div><div> 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div> 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart.</div><div></div><div> 
Our Benefits &ndash; What We Offer You?</div><ul><li>
Company paid private pension enrollment</li><li>
Access to the global learning platform &ldquo;Siegwerk Learning Hub&rdquo; with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx</li><li>
Individual development planning program</li><li>
Social benefits (market gift card for religious holidays and New Year)</li><li>
Social and volunteer clubs for employees to join based on their interests</li><li>
External employee consulting ICAS</li></ul><div></div><div> 
Your Tasks &ndash; What You can expect as Customer Operations Executive?</div><ul><li>
Intercompany Order Management &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li>After-Sales Operations for Global Sales &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li>Cross-Department Communication and Coordination &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li>End-to-End Process Oversight (Order Tracking to Delivery) &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li>Supply Chain Collaboration (Production, Logistics, Planning) &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li>Issue Resolution and Invoicing Management &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li>Continuous Process Improvement with International Teams &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div> 
Your Profile &ndash; What do You bring as Customer Operations Executive?</div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul></div><div></div>

Intercompany Account Manager Sales

GoStudent

<div>You want more than just a job? Then you've come to the right place! At GoStudent you shape the education of tomorrow! Together with an ambitious team, we are committed to unlocking children's full potential every day. We combine customized tutoring with innovative technology and AI-powered solutions. From personalized AI tutors and exciting lesson summaries to tailor-made learning quizzes and individual feedback, we make the learning journey successful and sustainable for every student. 
 
Place of work 
Istanbul (hybrid) or T&uuml;rkiye (remote)

Your role on our mission:
<ul>
<li>The perfect combination - you manage sales &amp; customer success - from the first consultation to long-term support.</li>
<li>Advise &amp; convince - You advise parents and students, recommend optimal learning solutions and find suitable tutors.</li>
<li>Generating deals - You generate deals, get families excited about tutoring packages and successfully conclude contracts.</li>
<li>Build customer relationships - You strengthen customer loyalty, manage your customer base and optimize the learning experience</li>
<li>Upselling &amp; referrals - You increase sales through upselling strategies and promote referrals in a targeted manner.</li>
</ul>
What will you bring:
<ul>
<li>Strong Turkish language skills (C2) - You communicate confidently with Turkish-speaking parents and can get them excited about our offering.</li>
<li>Good level of English - The company language.</li>
<li>Sales mindset &amp; initiative - You love to convince people, actively expand your customer base and set yourself ambitious goals.</li>
<li>Strong communication skills - you are persuasive, listen carefully, find solutions and manage to build trust.</li>
<li>Experience in sales (2-3 years of experience) - Have you already had your first contact with sales or customer success? Perfect!</li>
<li>Experience with CRM systems (an advantage) - If you have already worked with CRM tools, you are well prepared.</li> 
</ul>
 Your future: This role is your springboard into the world of Sales &amp; Customer Success - and beyond. Your success determines your next step! 


Our way to develop your full potential:
<ul>
<li>Flexible &amp; focused working: Benefit from our hybrid working model with 2-3 flexible days per week and a Meeting Free Friday for undisturbed productivity.</li>
<li>We grow together: Continue your career with clear development paths and our Spark! Growth &amp; Development program. Get access to 1000s of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions. Take advantage of 30 free learning sessions to experience GoStudent for yourself</li>
<li>Work Smart, Play Hard: Our regular team and office events ensure a good atmosphere. We believe in team spirit, celebrating together and having lots of fun.</li> 
</ul>
Openness Statement
We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page &quot;who we are&quot;! 


If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 
Please upload your CV in PDF format, preferably in English as DOC format may not be supported. 
Disclose Privacy &amp; Compliance Information</div>

Account Manager - Türkiye (all genders)

Sanofi

<div>Location: Istanbul
About the job
Reporting to the EM&amp;S Middle East Regional Supply Chain Manager, the Key Accounts Manager operates within the External Manufacturing &amp; Supply perimeter for KSA, Turkey, South Africa, and Egypt. This role supports the achievement of business objectives across the EM&amp;S Regional perimeter and ensures full adherence to HSE requirements and internal control standards.
Main responsibilities: 
Acting as the strategic link between markets, external manufacturers, and internal stakeholders, the EM&amp;S Key Account Manager is responsible for building and maintaining strong relationships across the region. The role supports the implementation of innovative solutions and manages key contract processes including compliance, updates, and price reviews to enhance collaboration and ensure effective partnership management.
Key Account Management:<ul><li>
Build and develop CMO management plans to ensure strong collaboration and secure operational performance</li><li>
Establish and maintain close relationships with key partners in External Manufacturing region, including external Manufacturers and third parties</li><li>
Ensure consistent CMO governance, performance standards, and ways of working across all countries within the regional perimeter.</li><li>
Identify operational gaps and work cross-functionally to implement solutions to ensure supply reliability and stakeholder alignment</li><li>
Manage and review contracts with CMOs across the region, ensuring compliance, performance commitments, and alignment with business priorities</li><li>
Track and implement price revisions, monitor Guaranteed Added Value (GAV), and ensure compliance with agreed terms to optimize performance</li><li>
Lead actions that improve transparency, knowledge flow, and collaboration across stakeholders</li><li>
Prepare monthly review meetings with CMO to ensure a transparent collaboration and aligned decision making</li><li>
Ensure data accuracy and reliability of MARS data, acting as the key user for the scope</li><li>
Provide data reporting and analysis for the perimeter to support performance monitoring and KPI tracking</li></ul>
Supply Chain:
1. Demand Management &amp; Planning<ul><li>
Implement processes to optimize production flow and inventory levels.</li><li>
Ensure reliable market demand and highlight significant changes.</li><li>
Challenge market demand and develop a detailed understanding of demand drivers.</li><li>
Plan monthly product requirements at External Manufacturing sites, both short- and long-term.</li><li>
Prioritize according to capacity constraints and proactively identify risks and opportunities.</li><li>
Maintain an Out-of-Stock (OOS) valuation projection, identify risks, and build mitigation plans.</li><li>
Achieve OOS targets.</li></ul>
2. Logistics Operations<ul><li>Leverage relevant tools (Kinaxis, SAP, or others) to support operations and ensure reliable data accuracy.</li><li>Maintain system master data and reference creation on MARS database</li><li>Manage toll item ordering, supplier follow-up, and provide support to Customs manager.</li><li>Ensure accurate documentation for finished goods deliveries.</li></ul>
3. Operations Monitoring<ul><li>Implement and monitor Service Level Agreements (SLAs) with all stakeholders.</li><li>Lead initiatives to improve supply chain efficiency</li><li>Define end-to-end supply chain parameters (e.g., MOQ, Lead Time, RSL).</li><li>Ensure alignment of supply parameters with market coverage and inventory valuation targets.</li><li>Review and update production BOMs regularly.</li><li>Calculate CRI to support material planning.</li><li>Monitor ISL to maintain inventory performance.</li></ul>
4. Support &amp; Change Management<ul><li>Support the introduction of new products from External Manufacturing sites.</li><li>Monitor artwork changes and minimize destruction costs.</li><li>Collaborate with internal teams to improve Cost of Goods (COGs).</li><li>Support Industrial Affairs Controlling in budgetary processes.</li></ul>
5. Compliance<ul><li>Comply with internal Code of Ethics, maintaining high professional standards in line with company procedures.</li><li>Demonstrate duty of care toward protecting the company&rsquo;s reputation.</li></ul>
6. Ethical Leadership<ul><li>Take personal accountability by applying experience, training, and company tools to uphold ethical and governance standards relevant to the role (including company policies, procedures, and applicable legal requirements).</li><li>Escalate decisions or seek guidance when personal knowledge or understanding is insufficient.</li></ul>
7. Environmental &amp; Safety Leadership<ul><li>Supporting and complying with company safety rules and procedures.</li><li>Reporting any accidents, incidents, or near-misses&mdash;whether involving personal injury or property damage.</li><li>Assisting in the investigation of accidents to help implement preventive measures.</li><li>Reading and following all safety documentation issued by the company.</li><li>Escalating any uncertainties or concerns to their supervisor or manager.</li></ul>
About you<ul><li>
Education: Bachelor&rsquo;s or master&rsquo;s degree in science, Pharmacy, Chemical Technology, Engineering, Management, or Project Management in healthcare (Supply Chain and Industrial Affairs), or another Master&rsquo;s degree.</li></ul><ul><li>
Experience:</li></ul>
3 years in key account management, commercial management, or pharma, healthcare, or manufacturing.
3 years of experience in supply chain operations, demand planning, or logistics support is highly desirable.
Experience managing contracts, including pricing, adherence, and vendor/supplier monitoring.<ul><li>
Skills:</li></ul>
Technical skills<ul><li>
Proficient in Microsoft Excel</li><li>
Knowledge of SAP (desirable)</li><li>
Strong understanding of pharmaceutical processes</li></ul>
o Expertise in Production Planning and Control (PPC)
o Experience in managing Customer Service Level (CSL) metrics
o Knowledge of Planning Adherence methodologies
o Data analysis &amp; Reporting
Leadership skills
o Ability to lead cross-functional teams
o Ability to make timely decisions and take effective actions
o Strong organizational capabilities (helps in managing teams/projects)
o Proven ability to build and maintain strategic relationships with internal and external stakeholders.
o Excellent communication, negotiation, and cross-functional collaboration skills.
Analytical &amp; Strategic Skills
o Strong logical, analytical, and planning skills
o Good understanding of the pharmaceutical market
o Ability to work effectively in an international environment
o Strong problem-solving skills<ul><li>
Languages:</li></ul>
Fluent English is required; knowledge of other languages is an asset.
At Sanofi, we chase the miracles of science to improve people's lives. We're R&amp;D-driven, AI-powered, and committed to delivering transformative healthcare solutions across the globe.
Why choose us?
Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.<ul><li>Power industry-leading performance by leveraging digital, data, and AI-driven innovation &ndash; at speed and scale.</li><li>Transform lives worldwide by delivering life-changing treatments anywhere, anytime.</li><li>Grow, thrive, and make an impact in a workplace that empowers you to bring your best self every day, with pride.</li><li>Work with AI, robotics, and next-gen automation to redefine global manufacturing and supply.</li><li>Be part of world-first initiatives like our Modulus factory, smart factories, and AI-driven supply chain solutions.</li><li>Help deliver 30+ new product launches by 2030, ensuring patients get treatments faster than ever.</li><li>Develop new skills, explore cross-functional roles, and work in an environment that values growth and discovery.</li><li>Every year, we distribute over 4 billion units of medicines and vaccines, ensuring people worldwide receive the treatments they trust.</li></ul>
#LI-EUR
null</div>

Regional Key Account Manager (Dual Role Supply Chain Support)

SITA

<div>
 
 Overview
 
 
 
 WELCOME TO SITA
 
 
 At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
 
 
 You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a
 
 Great Place to Work
 
 &reg; by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
 
 
 Are you ready to love your job?
 
 
 The adventure begins right here, with you, at SITA.
 
 
 
 About The Role &amp; Team
 
 
 
 The Account Manager is responsible for driving profitable growth by identifying, pursuing, and closing business opportunities within customers. This role serves as the ultimate owner of the customer relationship, acting as a trusted advisor and ensuring long-term partnership, customer satisfaction, and sustainable revenue growth.
 
 
 
 
 
 
 
 What You Will Do
 
 
 
 
 Sales &amp; Business Growth
 
 
 
 <ul>
 <li>
 Drive all sales activities in line with short- and long-term business objectives.
 </li>
 <li>
 Identify, develop, and implement growth strategies in collaboration with relevant stakeholders.
 </li>
 <li>
 Build and maintain a strong sales pipeline in close collaboration with Marketing for demand generation.
 </li>
 <li>
 Ensure qualified marketing leads are converted into sales-accepted leads to support pipeline growth.
 </li>
 <li>
 Maintain accurate and up-to-date sales forecasts.
 </li>
 <li>
 Obtain required business approvals, including presenting at BAB where applicable.
 
 
 </li>
 </ul>
 
 Account Management &amp; Customer Relationship
 
 
 
 <ul>
 <li>
 Own and manage customer accounts with full commercial accountability.
 </li>
 <li>
 Build and maintain strong client relationships; act as a trusted advisor and consultant.
 </li>
 <li>
 Ensure customer loyalty and deliver the highest level of customer satisfaction.
 </li>
 <li>
 Develop and execute comprehensive Account Development Plans, ensuring:
 </li>
 <ul>
 <li>
 Clear alignment on priorities
 </li>
 <li>
 Identification and activation of all growth opportunities
 </li>
 <li>
 Effective collaboration and resource alignment
 </li>
 </ul>
 <li>
 Gain a deep understanding of customer business needs to identify opportunities for continued business development.
 </li>
 <li>
 Provide unique and insightful perspectives during customer engagements, aligning insights with customer priorities.
 </li>
 <li>
 Facilitate stakeholder conversations and proactively manage purchase decisions to shorten the sales cycle.
 </li>
 <li>
 Maintain clear visibility over all commercial delivery and operational aspects of accounts.
 
 </li>
 </ul>
 
 Collaboration &amp; Cross-Functional Leadership
 
 
 
 <ul>
 <li>
 Work closely with virtual teams across Business Development, Solution Design, Commercial Management, Bid Management, and Pricing.
 </li>
 <li>
 Effectively delegate and allocate work to ensure alignment and engagement.
 </li>
 <li>
 Coach and support team members to foster growth and high performance.
 </li>
 <li>
 Identify and plan required resources from other functions to support account objectives.
 
 
 </li>
 </ul>
 
 Commercial &amp; Operational Excellence
 
 
 
 <ul>
 <li>
 Ensure all customer requests are addressed and services are delivered according to agreed schedules.
 </li>
 <li>
 Drive resolution of issues through relevant process owners.
 </li>
 <li>
 Ensure full compliance across all internal and external business dimensions.
 </li>
 <li>
 Support cash collection activities by resolving commercial issues that may impact payment.
 
 
 </li>
 </ul>
 
 Market &amp; Industry Awareness
 
 
 
 <ul>
 <li>
 Understand and communicate macro- and microeconomic trends internally to support business adaptation.
 </li>
 <li>
 Share relevant market and economic insights externally to uncover new opportunities.
 </li>
 <li>
 Maintain awareness of competitor offerings, strengths, and weaknesses.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 Who You Are
 
 
 
 <ul>
 <li>
 Proven experience in B2B IT sales and account management, preferably within the aviation industry.
 </li>
 <li>
 8+ year of experience within the field.
 </li>
 <li>
 Demonstrated track record of driving revenue growth and managing complex customer relationships.
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Strong understanding of IT B2B business and the aviation industry landscape.
 </li>
 <li>
 Excellent sales and sales leadership capabilities.
 </li>
 <li>
 Exceptional negotiation and consultative selling skills.
 </li>
 <li>
 Strong financial and commercial acumen.
 </li>
 <li>
 Solid understanding of contract structures and legal environments.
 </li>
 <li>
 Expertise in account development planning and sales methodologies (e.g., Miller Heiman or similar).
 </li>
 <li>
 Ability to understand customer value drivers and align solutions accordingly.
 </li>
 <li>
 Strong stakeholder management and influencing skills across multiple levels.
 
 
 </li>
 </ul>
 
 Education &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, IT, or a related field, or equivalent professional experience.
 
 
 </li>
 </ul>
 
 Nice-to-Have
 
 
 
 <ul>
 <li>
 Experience working within the IT, aviation or air transport industry ecosystem.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 WHAT WE OFFER
 
 
 We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
 
 
 🏡
 
 Flex Week:
 
 Work from home up to 2 days/week (depending on your team's needs)
 
 
 ⏰
 
 Flex Day:
 
 Make your workday suit your life and plans.
 
 
 🌎
 
 Flex-Location:
 
 Take up to 30 days a year to work from any location in the world.
 
 
 🌿
 
 Employee Wellbeing:
 
 We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
 
 
 🚀
 
 Professional Development:
 
 At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From
 
 LinkedIn Learning, Microsoft's Enterprise Skills Initiative,
 
 and
 
 Airport Council International
 
 -available to all employees-to specialized solutions like
 
 Pluralsight
 
 for technology upskilling,
 
 Harvard Business Publishing
 
 for people leadership,
 
 Stanford
 
 for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
 
 
 🙌
 
 Competitive Benefits:
 
 Competitive benefits that make sense with both your local market and employment status.
 
 
 
 SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.
 
</div>

Account Manager (English, French & Arabic Language is a Must) / (Experienced in IT & Aviation Sales Domain)

CMA CGM

ID: 575533
 
Location: 
Istanbul, TR
 
Key Account Management Specialist Turkey
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role & Responsibilities
 
Manage and develop a portfolio of key strategic customers, acting as their primary commercial contact.
 Build and execute customer‑specific account plans aligned with company commercial strategy and growth targets.
 Conduct regular business reviews (MBR/QBR), analyzing customer performance, volume trends, forecasts and profitability.
 Identify and drive upsell/cross‑sell opportunities across ocean freight, inland, intermodal and end‑to‑end logistics solutions.
 Ensure timely delivery of quotations, manage tenders (RFQ/RFI), and support contract negotiations.
 Collaborate closely with internal stakeholders (operations, pricing, CS, finance, logistics teams) to ensure service excellence.
 Monitor market dynamics, competitive activity and customer needs to support strategic decision making.
 Maintain CRM data accuracy and prepare reports for management on account status and growth opportunities.
 Support the commercial team in driving digital adoption (eBusiness tools, online booking, tracking, invoicing).
 Handle escalations proactively and ensure high customer satisfaction and retention.
 
Skills & Requirements
 
Bachelor’s degree in Business Administration, Economics, International Trade, Engineering, Logistics or related fields.
 Minimum 2 years of experience in key account management, sales, commercial roles or customer-facing roles (preferably in shipping, freight forwarding, logistics or transportation sectors).
 Strong understanding of supply chain, ocean freight, inland/intermodal solutions is a plus.
 Excellent communication, client relationship management and negotiation skills.
 Data‑driven mindset with strong analytical and reporting skills (Excel and CRM proficiency).
 High sense of ownership, problem‑solving and follow‑through capabilities.
 Ability to work collaboratively with cross‑functional teams in a fast‑paced international environment.
 Strong time‑management, prioritization and presentation skills.
 Fluency in written and spoken English (part of the interview will be conducted in English)
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours,
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Breakfast: every Monday morning
 Happy hours
 Yearly bonus
 Transportation
 Health insurance (including family members)
 Life insurance
 Meal Allowance (Pluxee/Monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM’s adventure !

Key Account Management Specialist Turkey

Hilton

<div>Senior Account Executive T&uuml;rkiye
Job Description
Position Title: Senior Account Executive T&uuml;rkiye
Reports to Title: Director W &amp; S Europe Customer Engagement
Location: Istanbul
About Hilton
Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7300 properties and more than 1,000,000 rooms in 124 countries and territories. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 22 world-class brands.
About Hilton Supply Management
Hilton Supply Management (HSM) uses their expertise to forecast and proactively manage the supply chain of hotels. With more than 15,000 hotels in our program (including over 8,000 non-Hilton-branded hotels), HSM drives massive economies of scale and negotiates competitive contracts with industry-leading suppliers &ndash; ensuring direct savings on the product &amp; services their hotel partners use most.
Position Statement
The role will report into the Director Customer Engagement West &amp; South Europe and you will work closely with the Regional Procurement Manager T&uuml;rkiye and team. You will be responsible for business development and account management of all hotels while driving additional scale and revenue to the Hilton.
Position Summary:
Account Management and Business Development (65%)<ul><li>
Visit partner hotels to realize operational savings using HSM&rsquo;s suppliers.</li><li>
The first point of contact for clients in region.</li><li>
Develop and maintain constructive and cooperative relationships with all internal and external stakeholders/personnel whether in person, digital meetings or via telephone.</li><li>
Explore opportunities for new and existing customers.</li><li>
Engage professionally with various hotel stakeholders.</li><li>
Find new customers (leads) and excite them for HSM services.</li><li>
Onboard new Hotels, make sure they are familiar to our suppliers &amp; purchasing software.</li><li>
Perform follow up duties.</li><li>
Review data to determine opportunities &amp; improvements.</li><li>
Develop and execute account plan for each customer.</li><li>
Monitor participation to Hilton Programs to drive scale, savings &amp; revenue.</li><li>
Assist customers in understanding product needs including the determination of product usage and specifications along with seeking new, alternate or better products.</li><li>
Communicate information regularly to customers, hotel purchasing team members and or other hotel departments as and when needed.</li><li>
Producing pricing benchmarks on customer&rsquo;s incumbent suppliers to show value of HSM, including new market trends.</li><li>
Ensuring Hilton Supply Management knowledge is up to date.</li></ul>
Data Management (15%)<ul><li>
Gather appropriate data or information from all relevant sources, e.g. Salesforce, Records, Files, Databases, BirchStreet, HSM Customer Portal, and Customer Information.</li><li>
Ensure all enquiries within specific areas of responsibility are responded promptly with satisfactory resolution.</li><li>
Maintain systems and procedural documentation including contracts management across all client bases.</li><li>
Assist with onboarding process for new customers including but not limited to eProcurement installation, supplier orientation and kick off meetings.</li><li>
Review list of Hotels&rsquo; purchases and advise the Hotels on the nominated supplier.</li><li>
Work with multiple data streams to evaluate customer accounts.</li></ul>
Administrative &amp; Support Activities (20%)<ul><li>
Collaborate and provide project and general admin support to the Supply Management team, including filing, maintenance of forms and documentation.</li><li>
Provide training and implementation of Birch Street for new properties.</li><li>
Business Development and Account Management presentations.</li><li>
Attends departmental meetings pertinent to work assignments and topics of analysis.</li><li>
Assists with scheduling of meetings, bookings and conference calls including preparation of associated support materials relevant to Business Development &amp; Account Management.</li><li>
Researches and responds to information requests from customers and management.</li><li>
Work with other teams to arrange for accurate and timely billing to customers.</li><li>
Other job duties as assigned.</li></ul>
Qualifications &ndash; Minimum Criteria: 
The success in this role will demonstrate itself through the following attributes and skills:<ul><li>
Experience in an account management environment with affinity to hospitality industry.</li><li>
Excellent written and verbal communication skills including the ability to explain analytical topics.</li><li>
Results driven, ambitious and motivated.</li><li>
Strong interpersonal and relationship building skills.</li><li>
Ability to work under pressure with a flexible approach to effectively handle multiple demands.</li><li>
Proficient to good level in Excel with the ability to quickly learn new programs as required.</li><li>
Work co-operatively with colleagues in the department to ensure team commitment.</li><li>
Take part in all necessary training offered and be proactive in requesting training to meet personal developmental needs.</li><li>
Looking for an enthusiast person, a storyteller passionate by hospitality &amp; F&amp;D industry!</li></ul>
Qualifications/Experience &ndash; Minimum Criteria:<ul><li>
Education: Bachelor Degree or equivalent.</li><li>
Preferably min. 12 months experience in a similar role.</li><li>
30% to 40% of travel time required mostly across T&uuml;rkiye.</li><li>
Must be fluent in Turkish and English. Greek will be a plus</li></ul></div>

Senior Account Executive Türkiye

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