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customer service specialist

SIEGWERK

<div><div>Our Benefits &ndash; What We Offer You?</div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate</li></ul><div></div><div> 
Your Tasks &ndash; What You can expect as Customer Service Specialist?</div><ul><li>
Handle inquiries, orders up to invoicing, coordination of deliveries and returns, handle consignment stock orders and
</li><li>charging thereof, invoicing managing receivables including reminders etc.</li><li>
Monitor contract conditions, payment terms and sales figures as well as accruals for bonus</li><li>
Handle credit notes, bonus, statistics, market- and customer analysis</li><li>
Deal with customers for order processing issues</li><li>
Ensure claims management and coordination with technical and sales managers</li><li>
Ensure continuous customer data management / active participation in maintaining customer contacts</li><li>
Provide support to the sales and technology managers handling and coordinating a variety of situations</li><li>
Deal with promptly and efficiently customer correspondence, also in foreign languages incl. reporting</li><li>
Ensure sales measures (e. g. price increase) are aligned</li><li>
Provide price calculations / preparations &ndash; coordination of prices within customer group; prepare and send quotations</li><li>
Manage the returnable containers</li><li>
Prepare sales presentations under direction of sales managers/technology managers</li></ul><div></div><div> 
Your Profile &ndash; What do You bring as Customer Service Specialist?</div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>3-5 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Experience in export sales operations</li><li>
Knowledge of sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>SAP knowledge is a must</li><li>
Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul></div><div></div>

Customer Service Specialist

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
At Amazon we&rsquo;re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us. 
 
Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that aims to help strategic brands partner with Amazon to grow their business. 
 
As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at Amazon T&uuml;rkiye, owning the relationship with your brand and structuring with them a short and long term strategy oriented at brand&rsquo;s growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand&rsquo;s experience of the AVS demonstrates our customer obsession.
 
 
Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon T&uuml;rkiye &amp; Europe, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career. 
 
Could you embrace the challenge of being a Brand Specialist at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as team activities or by joining some of our affinity groups. Being a Brand Specialist is the starting point to accelerating your professional growth within a global leader in e-commerce.
 
 
Come build the future with us! 
 
Key job responsibilities 
<ul><li>Core Service: Use your knowledge in deep data analytics to identify T&uuml;rkiye industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs to drive long term benefit.</li><li>Availability &amp; Operational Excellence: Drive EU Supply Chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our fulfilment centre.</li><li>Promotion &amp; Funding: Provide recommendations for the brand&rsquo;s marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands to generate sales. On top of that, you will drive brand weeks with you vendors and work closely with Amazon Advertising to explore further marketing opportunities we have.</li><li>Selection &amp; IDQ: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the customer journey on Amazon (i.e.: performing walk the store session, competitor benchmarking, create enhanced content on detail pages).</li></ul> 
A day in the life 
Interested in what a day in life of a Brand Specialist looks like? Check out the following videos to gain more insight into the role and team: 
 
1) Brand Specialists at Amazon - Jump Right In: https://www.youtube.com/watch?v=C4wafOkhayA 
2) Brand Specialists at Amazon. What do they do? https://www.youtube.com/watch?v=fYaySG_trNY</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor&rsquo;s Degree</li><li>Fluency in English and Turkish</li><li>Professional (non-internship) experience in Marketing, Sales, Buying, Project Management, Supply Chain or Consulting.</li><li>Knowledge in MS Office programs (e.g. Excel, PowerPoint)</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Master's Degree</li><li>Strong business acumen and analytical skills</li><li>Knowledge of a third language</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Brand Specialist, Amazon Vendor Services (AVS)

Pearson

<div>Geo Advanced Role specialist for T&uuml;rkiye:
The Advanced Specialist, Geo Marketing will lead the development and execution of market-focused initiatives across the PTE and Institutional in T&uuml;rkiye. The role serves as the local marketing lead, translating regional strategies into market-relevant actions that strengthen customer engagement, support business growth, and enhance channel performance.
This position requires strong commercial and marketing acumen, the ability to influence cross-functional stakeholders, and a deep understanding of market dynamics. This is a regional role that will work closely with sales, Channel Management and Global marketing teams Marketing to identify opportunities, develop account and market plans, and drive execution of initiatives.
The position does not have direct people management responsibility but is expected to provide leadership and coordination across multiple stakeholders and projects within the Turkish market.
Key Responsibilities
<ul><li>Serve as the primary marketing contact for T&uuml;rkiye across regional and local stakeholders.
</li><li>Execute local brand and marketing initiatives that strengthen awareness and understanding of Pearson's value proposition.
</li><li>Ensure consistent execution of brand guidelines across all customer-facing activities and materials.
</li><li>Lead the localization and adaptation of global and regional marketing collateral for the Turkish market.
</li><li>Coordinate market-facing communications, thought leadership opportunities, and customer engagement activities.
</li><li>Support market presence through conferences, industry events, institutional forums, and partner activities.
</li><li>Support sales and channel teams through the execution of market activation initiatives that generate customer engagement and business opportunities.
</li><li>Develop and execute segment-specific marketing activities aligned to PTE and Institutional.
</li><li>Partner with sales teams to prioritize opportunities, support customer journeys, and strengthen conversion efforts.
</li><li>Support and collaborate with strategic distributors to implement local marketing and customer engagement plans.
</li></ul>Required
<ul><li>Bachelor's degree in Marketing, Business, Economics, or a related field.
</li><li>4&ndash;7 years of experience in marketing, trade marketing, market development, customer marketing, channel marketing, or a similar commercial role.
</li><li>Experience working with distributors, institutional customers, or channel partners.
</li><li>Strong analytical and business planning capabilities.
</li><li>Demonstrated ability to manage multiple stakeholders and influence across functions.
</li><li>Strong communication, presentation, and project management skills.
</li><li>Fluency in Turkish and English.
</li></ul>Preferred
<ul><li>Experience leading market-level initiatives within an international organization.
</li><li>Experience supporting account planning and business growth strategies.
</li><li>Knowledge of the Turkish education, assessment, learning, or institutional landscape (if applicable).
</li><li>Experience working in matrix organizations with regional and global stakeholders.
</li></ul>Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Marketing
Job Family: GO_TO_MARKET
Organization: Corporate Marketing &amp; Communications
Schedule: FULL_TIME
Workplace Type: Remote
Req ID: 24582</div>

Advanced Specialist, Geo Marketing

KoçZer

<div>
 
 We are looking for a Category Management Lead (Specialist level) to join our ZerOnline Digital B2B Platform team. This role will focus on the effective management and continuous development of assigned product categories, contributing to commercial performance and the growth of ZerOnline through strong analytical capabilities and data-driven category initiatives.
 
 
 The ideal candidate will work closely with suppliers, internal stakeholders, and customers to support category execution, improve operational efficiency, and help deliver sustainable value across the platform, in alignment with defined strategies and business priorities.
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Conduct competitive analysis and define required action plans accordingly
 </li>
 <li>
 Perform long-term strategic studies to support the development of assigned categories
 </li>
 <li>
 Identify potential vendors to be onboarded to the platform and conduct related discussions
 </li>
 <li>
 Support the vendor onboarding process and ensure completion of required steps
 </li>
 <li>
 Ensure the expansion of category, brand, and product assortment
 </li>
 <li>
 Maintain close communication with vendors to maximize actions taken and product visibility
 </li>
 <li>
 Monitor industry trends to anticipate potential opportunities and initiate necessary actions
 </li>
 <li>
 Ensure accuracy and regular updates of product visuals, pricing, and stock availability for all listed items
 </li>
 <li>
 Collaborate with companies within the scope of brand partnerships and joint initiatives
 </li>
 <li>
 This position does not include any people management or managerial responsibilities
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business Administration, Supply Chain Management, Economics, or a related technical field.
 </li>
 <li>
 Minimum 1-3 years of experience in category management, procurement or commercial roles
 </li>
 <li>
 Proven experience in managing multiple technical product categories, preferably within industrial procurement, mechanical/electrical components, automation equipment, and engineering support categories.
 </li>
 <li>
 Proficient in English (written and spoken)
 </li>
 <li>
 Strong proficiency in MS Office applications and SAPSolid understanding of e-commerce dynamics and digital platforms
 </li>
 <li>
 Strong persuasion, follow-up, and stakeholder management skills; a team-oriented mindset
 </li>
 <li>
 Effective time management skills with strong reporting and organizational abilities
 </li>
 <li>
 Ability to adapt to a dynamic work environment; responsible and disciplined approach to work
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 For male candidates, completion of mandatory military service
 </li>
 <li>
 Innovative, open to continuous development, solution-oriented, and customer-focused
 </li>
 </ul>
</div>

Category Management Specialist / Lead

ManpowerGroup Türkiye

<div>
 
 We are looking for an
 
 ''Operations Specialist&rdquo;
 
 for our client operating in the financial consultancy sector.
 
 
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 You will join the Operations Team and support a variety of office and administrative processes that ensure the smooth functioning of our workplace. You will work closely with the local Operations Manager and collaborate with multiple internal stakeholders (Finance, EA Team, Procurement, etc.), playing a crucial role in a fast-paced, international environment, with exposure to topics such as facilities coordination, vendor management, and office operations. You will also assist in managing key operational processes including office maintenance, facilities coordination, safe and security follow-ups, and vendor management &ndash; helping maintain efficiency, accuracy, and a high level of service quality.
 
 
 
 
 
 
 
 
 You are good at:
 
 
 
 &bull; Managing day-to-day office operations and administrative processes in a fast-paced environment, ensuring smooth and efficient workflow
 
 
 &bull; Coordinating office maintenance and facilities-related topics, including vendor management, service follow-ups, and issue resolution
 
 
 &bull; Maintaining accurate operational trackers, logs, and documentation to ensure process efficiency and data reliability
 
 
 &bull; Supporting procurement and vendor coordination processes, including request tracking, follow-ups, and documentation management
 
 
 &bull; Driving internal operational reporting and data consolidation through structured tracker management and proactive deadline follow-ups
 
 
 &bull; Ensuring effective coordination with internal stakeholders (e.g. Finance) and external service providers to support seamless operational execution
 
 
 
 
 
 The role will be focused on the activities listed above, but not limited to them.
 
 
 
 
 
 
 
 You bring (experience and qualifications):
 
 
 
 &bull; Relevant professional experience (3-4 years) in office administration, operations, or operations support within a fast-paced and international corporate environment;
 
 
 &bull; Excellent communication skills, both written and oral, in Turkish and English;
 
 
 &bull; Proficiency in MS Office tools (Outlook, Excel, PowerPoint, Word);
 
 
 &bull; Strong organizational skills with attention to detail and ability to manage multiple priorities;
 
 
 &bull; A collaborative attitude and service-oriented approach, with the ability to work effectively as part of a team.
 
 
 
 
 LinkedIN &uuml;zerinden elektronik olarak iletece&gbreve;iniz ki&scedil;isel bilgileriniz, 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ve ilgili mevzuat &ccedil;er&ccedil;evesinde, Experis Turkey (Manpower Group Turkey) taraf&inodot;ndan yaln&inodot;zca &Scedil;irketimizden talep etti&gbreve;iniz hizmetlerin sunulabilmesi ve bu hizmetlerin s&uuml;reklili&gbreve;inin sa&gbreve;lanmas&inodot; ama&ccedil;lar&inodot;yla saklanabilecek, i&scedil;lenebilecek ve verilen servisin gerektirdi&gbreve;i hallerde yurti&ccedil;inde ve yurtd&inodot;&scedil;&inodot;nda yerle&scedil;ik 3. ki&scedil;ilerle payla&scedil;&inodot;labilecek olup, ki&scedil;isel verileriniz hi&ccedil;bir &scedil;ekilde hukuka ve d&uuml;r&uuml;stl&uuml;k kural&inodot;na ayk&inodot;r&inodot; &scedil;ekilde ba&scedil;kalar&inodot; ile payla&scedil;&inodot;lmayacak ve i&scedil;leme sebebi d&inodot;&scedil;&inodot;nda ba&scedil;ka ama&ccedil;larla kullan&inodot;lmayacakt&inodot;r. Ki&scedil;isel verileriniz yaln&inodot;zca i&scedil;leme amac&inodot;n&inodot;n gerekli k&inodot;ld&inodot;&gbreve;&inodot; s&uuml;re boyunca saklanacak olup talebiniz &uuml;zerine silinecek veya imha edilecektir. Detayl&inodot; bilgiye https://www.experis.com.tr/site/kisisel-verilerin-korunmasi/39 linkinden ula&scedil;abilirsiniz. Bu i&scedil;e ba&scedil;vurarak, &ouml;zge&ccedil;mi&scedil;inizin veritaban&inodot;m&inodot;zda yer almas&inodot;n&inodot; kabul etmi&scedil; oldu&gbreve;unuzu bildirmek isteriz.
 
</div>

Operations Specialist

Kastamonu Entegre

<div>
 
 Kastamonu Entegre A&gbreve;a&ccedil; Sanayi which is one of the two locomotive companies of Hayat Holding was established in year 1969 for production in the wooden panel industry and today became a global power which is the 1st in T&uuml;rkiye, the 3rd in Europe and the 4th in the world in its field.
 
 
 
 
 
 Kastamonu Entegre Headquarters is looking for a
 
 &ldquo;International Logistics Sourcing Specialist"
 
 in Supply Chain team. The position is based in
 
 &ldquo;Altunizade, &Idot;stanbul.&rdquo;
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage end-to-end procurement processes across all transportation modes, including sea, road, air, and intermodal transportation.
 </li>
 <li>
 Actively monitor and report on the container market, capacity changes by shipping line, and freight trends.
 </li>
 <li>
 Analyze bunker movements and forecast their cost impact.
 </li>
 <li>
 Develop logistics procurement strategies by establishing the right balance between spot and contract rates.
 </li>
 <li>
 Make data-driven decisions by effectively using freight benchmark and data platforms such as Xeneta, World Container Index (WCI), Transporeon, Upply, etc.
 </li>
 <li>
 Conduct strong negotiations with global and local carriers.
 </li>
 <li>
 Plan, manage, and finalize tender processes.
 </li>
 <li>
 Lead price, service, and contract negotiations with suppliers.
 </li>
 <li>
 Measure and improve supplier performance based on KPIs.
 </li>
 <li>
 Develop alternative transportation models, route optimization initiatives, and cost-saving projects.
 </li>
 <li>
 Conduct warehouse feasibility and costing studies.
 </li>
 <li>
 Prepare logistics budgeting activities and develop methods to improve costs in line with budget targets.
 </li>
 <li>
 Work in close collaboration with internal stakeholders, accurately analyze business needs, and develop appropriate logistics procurement models.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong knowledge of all transportation modes, including sea, air, road, and intermodal transportation.
 </li>
 <li>
 Solid understanding of container shipping and the global freight market.
 </li>
 <li>
 Strong analytical and reporting skills, with advanced Excel knowledge; BI experience is preferred.
 </li>
 <li>
 Strong supplier management and negotiation skills.
 </li>
 <li>
 Ability to use logistics procurement platforms, freight benchmark tools, and data platforms effectively.
 </li>
 <li>
 Strong stakeholder management and collaboration skills.
 </li>
 <li>
 Good command of English is preferred.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 5 years of experience in logistics procurement and/or sourcing.
 </li>
 <li>
 Experience in corporate and service procurement platforms.
 </li>
 <li>
 Previous experience in a shipping line is preferred.
 </li>
 </ul>
 
 
 
 
 Thank you for taking the time to review our job advertisement. If you think it is a match to your knowledge and interests, please apply. We are eager to learn more about you!
 
 
 
 
 
 Clarification Text for Employee Candidate: https://www.kastamonuentegre.com/tr_tr/kvkk-aydinlatma-metni
 
</div>

International Logistics Sourcing Specialist

MPH Global Services

<div><div><div>Category: Engineering 
Industry: Oil &amp; Gas 
City/Country: Abu Dhabi, United Arab Emirates (UAE) 
Location: Abu Dhabi</div></div><div></div><div> 
We are looking for a Senior Electrical Engineer for one of our clients with the following details:
Contract Duration: 2 years
Start date: ASAP
Location: Abu Dhabi, UAE/Onshore
Work status: Single status
Candidates must meet the following qualifications and experience criteria:<ul><li>
Proven experience in ADNOC Gas processing projects</li><li>
Experience in mega gas processing facilities</li><li>
Prior involvement in Habshan 0 and/or Habshan 5 Gas Processing Facility projects will be an advantage</li><li>
Arabic-speaking candidates are preferred</li><li>
Minimum of 15 years of relevant experience (specialist-level candidates may also be considered)</li></ul>
If you are interested, kindly apply!</div></div><div></div>

Senior Electrical Engineer

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