customer service specialist

Trane Technologies

<div><div>Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane&reg; and Thermo King, sustainability is not just how we do business&mdash;it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
On-Site (5 days) 
At Trane Technologies&reg; we Challenge Possible. Our brands &ndash; including Trane&reg; and Thermo King&reg; - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what&rsquo;s possible for a sustainable world.
Job Summary：
Trane in Turkey is hiring a Credit Officer that will manage an Accounts Receivable portfolio for Trane Technologies operations in the Middle East &amp; Africa, including the related credit and collection activities in order to minimize credit risk while maximizing cash performance.
The role includes credit investigation &amp; assessment, credit hold management &amp; order release; collections follow up &amp; escalation; query &amp; dispute resolution; customer visits; escalation to collection agencies and legal counsel; liaison with finance &amp; reporting teams; compliance activities.
The portfolio is Trane Middle East &amp; Africa: sales from local offices across the region, including Turkey.
Responsibilities:<ul><li>
Gather necessary information for credit assessment and payment terms approval; support the regional manager with decisions about credit risk &amp; cash flow.</li><li>
Support in credit assessment of new and existing customers and approve credit limits in line with Limits of Authority assigned to the role.</li><li>
Provide information on credit checking and order holds and release on timely basis. Notify manager of significant issues impacting collection of outstanding receivables</li><li>
Responsible for the collection and the maintenance of account receivables: contact customers, follow up on payments and engage late payers to maximize collection efficiency.</li><li>
Follow &amp; optimize collection protocol for the portfolio: monthly statement of account, pre-calling record customer feedback, register promise to pay, follow up on tasks and broken promises, send dunning letters, arrange customer visits, escalate to manager and to commercial team, etc.</li><li>
Ensure funds are correctly applied to the relevant customer account and invoices; keep unapplied cash to the minimum. Support the cash application team as and when needed.</li><li>
Prepare reports as per monthly schedule and on ad hoc basis for the credit and financial functions</li><li>
Expedite resolution of customer disputes &amp; queries by linking with Sales/Order Management/Warranty as required.</li><li>
Informing management regarding effectiveness of strategies for various accounts.</li><li>
Promote a culture of continuous process improvement and collaborate actively internal stakeholders.</li><li>
Support the Credit Centre of Excellence for major credit reviews for all customers whenever required.</li><li>
Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc.</li></ul>
Qualifications:<ul><li>
 University Degree in Business, Finance, Accounting or similar field.</li><li>
 2-year experience in Credit &amp; Collection or similar role</li><li>
Good understanding of commercial credit and collection practices and knowledge of financial analysis.</li><li>
Strong proficiency in Microsoft Excel &amp; Outlook</li><li>
Hands-on work experience in credit, preferably with an experience from a manufacturing background with good reconciliations skills.</li><li>
Good understanding of commercial credit and collection practices and significant knowledge of financial analysis.</li><li>
Experience of working on Letters of Credit.</li><li>
Good accounting background &amp; financial knowledge in order to drive account reconciliation during the customer visits, helping boost up collections.</li><li>
 Good ERP knowledge with excellent MS office skills</li><li>
Good communication (verbal/written) skills &amp; good negotiation skills - articulate &amp; confident enough to push back customers raising in genuine disputes.</li></ul>
We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what&rsquo;s possible for a sustainable world.
We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</div></div>

Credit & Collection Officer

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div> 
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot; Senior Industrialization Engineer &quot; to join us in Istanbul Tuzla plant.</div><div></div><div> 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div> 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart.</div><div></div> 
Our Benefits &ndash; What We Offer You?<ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div> 
Your Tasks &ndash; What You can expect as Senior Industrialization Engineer?<ul><li>
Act as the central and accountable contact person for all industrialization and scale‑up activities from laboratory to full‑scale production.
</li><li>Serve as the main technical interface for Supply Chain Management (SCM) regarding non‑conforming or rejected batches, root‑cause investigations, and corrective actions.
</li><li>Lead and support cost‑saving initiatives, process optimization measures, and Continuous Improvement Projects (CIP) in collaboration with SCM and Operations.
</li><li>Test, validate, and assess new formulations and process concepts using laboratory‑scale grinding and dispersing equipment.
</li><li>Industrialize and implement new formulations and processes on the shop floor together with SCM Process Engineers.
</li><li>Plan, execute, and closely monitor scale‑up trials and first industrial batches to ensure stable, reproducible, and efficient production.
</li><li>Provide technical support to Technical Development (TD) to ensure smooth transfer of innovations into manufacturing.
</li><li>Support Quality Control (QC) in defining and aligning specifications that meet customer and regulatory requirements while remaining realistic and achievable in production.
</li><li>Contribute to process standardization, documentation, and knowledge transfer across sites where applicable.
</li><li>Actively promote Siegwerk&rsquo;s standards for safety, sustainability, quality, and operational excellence in all activities.</li></ul><div></div> 
Your Profile &ndash; What do You bring as Senior Industrialization Engineer?<ul><li>
University degree in Chemistry or Chemical Engineering
</li><li>Professional experience in manufacturing within the coatings, inks, or related process industries (strongly preferred)
</li><li>Solid expertise in grinding and dispersing processes, ideally with hands‑on experience in industrial‑scale production environments
</li><li>Good understanding of plant equipment, production technologies, and manufacturing process flows
</li><li>Proven laboratory experience and confidence in bridging lab‑scale development with industrial reality
</li><li>Strong analytical and problem‑solving mindset with the ability to work independently in a fast‑paced environment
</li><li>A collaborative, hands‑on, and results‑oriented personality with excellent communication skills
</li><li>High level of flexibility, resilience, and ownership mentality
</li><li>Proficiency in spoken and written English; additional languages are an advantage</li></ul><div></div> 
Are you interested?
To apply for this position please use Talent@SW.</div>

Senior Industrialization Engineer

Valeo

<div>
 For the site in
 
 
 Esenyurt/Istanbul
 
 
 we are looking for you as
 
 Supply Chain Scheduler.
 
 (m/f/d)
 
 
 
 
 
 These Challenges Await You
 
 
 
 <ul>
 <li>
 You are responsible for setting up the proper raw materials and components inventory levels.
 </li>
 <li>
 You follow up and report daily/weekly/monthly/annually the inventory level of the raw material and components families.
 </li>
 <li>
 You manage and strictly follow up Import Follow Up Systems.
 </li>
 <li>
 You define the material master data for the released new sample parts into ERP System (SAP).
 </li>
 <li>
 You identify blocking points and plan appropriate quick actions to solve them.
 </li>
 <li>
 When predicting suppliers not delivering on-time, you systematically collect reliable information and communicate it to your internal customers and all relevant departments in the plant.
 </li>
 <li>
 You monitor the import process and provide effective coordination with customs agencies.
 </li>
 <li>
 You ensure great communication with the suppliers and vendors in terms of order confirmations, follow up term dates and follow up and be a pioneer to take actions for non-moving goods inventory level.
 </li>
 <li>
 You manage and release monthly and annual stock reports.
 </li>
 <li>
 You ensure a good and direct relation between the logistics, purchasing and sales departments to ensure the best service to customers.
 
 
 </li>
 </ul>
 
 You Inspire Us With That
 
 
 
 <ul>
 <li>
 You are a graduate of Logistics, Customs and Border Management, International Trade and Business or other related fields and have at least 2 years Material Planning and/or Purchasing experience.
 </li>
 <li>
 You are experienced in SAP MM Module.
 </li>
 <li>
 You are experienced in Customs Legislations and Digital Platforms for Legislations (such as Tareks..)
 </li>
 <li>
 You have knowledge of international import legislation.
 </li>
 <li>
 Our environment is strongly international oriented, so you have a good command of English.
 </li>
 <li>
 You have good skills on Microsoft Office or relevant tools.
 </li>
 <li>
 You are a good team player and adaptable to flexible working hours and a highly demanding environment.
 </li>
 </ul>
</div>

Supply Chain Scheduler

Avesoro

<div>
 
 
 About Us
 
 
 
 
 
 
 Avesoro is a leading gold mining company operating in West Africa, dedicated to operational excellence, safety, and responsible mining practices. We are seeking an Environmental Supervisor to support environmental compliance, monitoring, and sustainability activities at the New Liberty Gold Mine.
 
 
 
 
 
 This position will play an active role in environmental monitoring, waste management, water treatment operations, environmental reporting, and Environmental Management System (EMS) implementation while ensuring compliance with company standards and international best practices.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Analyse and validate environmental monitoring data received from field activities and laboratory results, ensuring quality control and data integrity,
 </li>
 <li>
 Maintain and update the developed monitoring database and generates the compliance graphs for environmental reporting,
 </li>
 <li>
 Ensure calibration and proper functioning of monitoring equipment,
 </li>
 <li>
 Oversee site-wide management of domestic and hazardous waste, including on-site handling and off-site disposal in compliance with regulations,
 </li>
 <li>
 Prepare the daily program and assignments for environmental team employees and coordinates the program with team officers,
 </li>
 <li>
 Oversee the operation and performance of the mine site water treatment plant ensuring compliance with applicable standards,
 </li>
 <li>
 Conduct environmental inspections, prepare reports, and track corrective actions to closure,
 </li>
 <li>
 Track and ensure compliance with all project-related government permits,
 </li>
 <li>
 Support Environmental Management System (EMS) implementation, environmental training, and reclamation planning and tracking,
 </li>
 <li>
 Support environmental management system implementation at nearby exploration sites,
 </li>
 <li>
 Support environmental permitting processes for new projects and project modifications,
 </li>
 <li>
 Ensure all environmental activities are conducted in line with company standards and international best practices,
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 Education:
 
 Bachelor&rsquo;s degree in Environmental Engineering.
 
 
 
 
 
 
 Experience:
 
 A minimum 5 years of relevant working experience preferably in mining industry.
 
 
 
 
 
 
 Technical Skills:
 
 Hands-on experience in EMS implementation, waste management, water treatment operations, environmental monitoring, and rehabilitation is preferred. Experience on GIS software (ArcGIS, Civil 3D, QGIS, MapInfo etc.) is a preference.
 
 
 
 
 
 
 Soft Skills:
 
 Strong communication skills in English, both written and verbal.
 
 
 
 
 
 
 Additional Requirements:
 
 Valid driver&rsquo;s license and clean driving record and the military service should be served for male candidates.
 
 
 
 
</div>

Environmental Supervisor (Located in Liberia)

Explore 4+ Customer service specialist in Istanbul this July. Find roles across top companies and apply now to boost your career.

4 customer service specialist jobs In Istanbul

Credit & Collection Officer

Senior Industrialization Engineer

Supply Chain Scheduler

Environmental Supervisor (Located in Liberia)