customer service specialist

customer service team lead Jobs in Istanbul

customer service team lead

1st level service desk agent

Atos

<div>
 
 About Atos
 
 
 
 The future is our choice
 
 
 Atos is a global leader in digital transformation with 110,000 employees in 73 countries and annual revenue of &euro; 12 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The Group is the Worldwide Information Technology Partner for the Olympic &amp; Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.
 
 
 The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Receiving incoming incidents and requests, logging them into tickets and resolving them in the appropriate timeframe.
 </li>
 <li>
 End user support (user management, mobile device support, laptop support, enterprise application support, software support)
 </li>
 <li>
 Hardware installation, transportation, addition, modification, replacement, and de-installation activities.
 </li>
 <li>
 Hardware Failure/Repair and Warranty periods.
 </li>
 <li>
 Liaise with Local/Global IT Teams as required to resolve failures, keeping the customer fully informed of next steps.
 </li>
 <li>
 Resolve IT issues when appropriate and in accordance with Help Desk policy.
 </li>
 <li>
 Manage relationships with third party vendors and follow up on requests submitted to these third parties.
 </li>
 <li>
 Coordinate referrals to appropriate technical, professional, or service personnel.
 </li>
 <li>
 Receive and prioritize issues and escalate using appropriate escalation procedures.
 </li>
 <li>
 Provide functional or task leadership.
 </li>
 <li>
 Coordinates special projects and system upgrades.
 </li>
 <li>
 Inform customers and/or management on the status of resolution efforts.
 </li>
 <li>
 Recommend system or process improvements, including procedures, training and improved documentation.
 </li>
 <li>
 To follow up on Hardware Lifecycle Management (Asset Management).
 </li>
 <li>
 Comply with physical and logical security requirements and report deficiencies.
 </li>
 <li>
 All other duties as assigned.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent English communication skills,
 </li>
 <li>
 Vocational Diploma/Short Course Certificate, bachelor&rsquo;s degree/University Degree in any field,
 </li>
 <li>
 At least 1 year experience,
 </li>
 <li>
 Strong analytical and problem-solving skills,
 </li>
 <li>
 Team-oriented with the ability to learn and act independently,
 </li>
 <li>
 Adaptable to established standards of practices,
 </li>
 <li>
 Excellent communication skills, both verbal and written,
 </li>
 <li>
 Excellent customer service skills, keeping the &ldquo;Customer First&rdquo; in all activities and communications,
 </li>
 <li>
 Eagerness to work in a global and multi-cultural, international team,
 </li>
 <li>
 A passion to implement, secure, maintain, and automate complex systems,
 </li>
 <li>
 Ability to think quickly and respond when things do not go as planned,
 </li>
 <li>
 Candidates with Enterprise/Network Operations Center, IT Service/Help Desk, etc. experience will be preferred.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 GPTW Certified Company
 
 
 Work from home most of the time as our customers are located all around the world
 
 
 
 Competitive Compensations And Benefits
 
 
 
 Flexible Benefit Program
 
 
 Private Health Insurance
 
 
 Life Insurance
 
 
 Performance Bonus
 
 
 Accolade Bonus
 
 
 Referral Bonus
 
 
 Transportation Allowance
 
 
 Meal Allowance
 
 
 Kindergarten Allowance
 
 
 Buddy Program
 
 
 Flexible working hours at Atos or home office
 
 
 Company SIM Card
 
 
 Days of annual leave above the legal minimum
 
 
 Atos University Access &ndash; Professional and personal development through continuous education and certification
 
 
 Wellbeing Days
 
 
 Friendly Working Environment
 
 
 BYOD - Bring Your Own Mobile Device Campaign
 
 
 Here at Atos, we want all our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all our employees have an equal opportunity to contribute and feel that they are exactly where they belong.
 
 
</div>

1st Level Service Desk Agent

L'Oréal

The world leader in beauty, present in 150 countries on five continents! Our 53 international brands include L’Oréal Paris, Kiehl’s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beauté, Ralph Lauren, Maybelline New York, Kérastase, Biotherm, Lancôme, NYX PMU, L’Oréal Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and many more…
 
For more than a century, L’Oréal has devoted itself solely to one business: beauty. We strive to be the 1st beauty-tech company all around the world! Beauty is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to create the beauty that moves the world!
 
If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty.
 
WHAT YOU’LL DO
 You have your own specific job descriptions; you take high responsibility and empowerment to take initiative and also you are allowed to learn through your mistakes.
 
DO YOU HAVE WHAT IT TAKES
 <ul>
<li>3rd or 4th year Undergraduate or 1st Year Master Students, earliest graduation is January 2027</li>
<li>Flexible schedule to work at least 2,5 days in a week at school period for min. 6 months</li>
<li>Advanced level of MS Office applications</li>
<li>Good communication skills</li>
<li>Strong analytical problem-solving skills</li>
<li>Ambitious, confident and able to take initiative</li>
<li>Excellent communication skills in English</li>
</ul>
WHAT COULD L’ORÉAL OFFER YOU
 <ul>
<li>The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li>
<li>Work with some of the biggest brands and experts in the business, and the most passionate people</li>
<li>A diverse environment</li>
<li>Opportunity to be at the center of digital transformation</li>
<li>World class training and development</li>
</ul>
#WEARELOREAL

Supply Chain WINtern

ING Türkiye

<div>
 
 At ING we encourage you to `
 
 Do Your Thing
 
 ` to do more of what you love. We&rsquo;re on a journey that&rsquo;s centered around our customers, powered by technology and digital environment, driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We&rsquo;re proud of that!
 
 
 
 
 
 We want you to discover and develop yourself while developing others, be creative, be successful, excel at your career life, work agile so new ideas come to life faster! Interested?
 
 
 
 
 
 
 What We Offer:
 
 
 
 At ING, we believe your work should inspire and fulfill you. That&rsquo;s why we prioritize every detail to ensure you have an exceptional experience:
 
 
 
 
 
 
 You First Become Your True Self, Then an INGer:
 
 
 <ul>
 <li>
 
 Flexible
 
 and
 
 hybrid working models
 
 , including remote options every third week of the month and during summer.
 </li>
 <li>
 
 14 days of welcome leave
 
 in your first year&mdash;don&rsquo;t wait to pursue your dreams!
 </li>
 </ul>
 
 
 
 
 
 Continuous Growth and Development:
 
 
 <ul>
 <li>
 Access to global and local learning opportunities through
 
 ING Academy,
 
 
 LearnUp
 
 , and certification programs with leading universities.
 </li>
 <li>
 Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
 </li>
 <li>
 Flexible career experiences await you through
 
 Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (&Ccedil;ifte Kariyer), Turuncu Misafir,
 
 and
 
 Global STA/LTA programs
 
 , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
 </li>
 <li>
 When you step into a managerial role at ING, our exclusive
 
 RISE Leadership Program
 
 empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.
 </li>
 </ul>
 
 
 
 
 
 A Dynamic and Supportive Work Environment:
 
 
 <ul>
 <li>
 An informal and collaborative culture where
 
 your ideas
 
 and
 
 innovations are valued.
 
 </li>
 <li>
 Social clubs, celebrations, and events to help you balance work and fun.
 </li>
 </ul>
 
 
 
 
 
 We Care About You:
 
 
 <ul>
 <li>
 Comprehensive health insurance for you and your loved ones.
 </li>
 <li>
 Private pension plans to help you achieve your future goals.
 </li>
 <li>
 On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.
 </li>
 </ul>
 
 
 
 
 At ING, we&rsquo;re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.
 
 
 
 
 
 For more information about our
 
 Orange Culture
 
 , click here now:
 
 
 
 
 
 https://youtu.be/Q-tB2-J1lzQ
 
 
 
 
 
 If you want to be the
 
 &ldquo;Non Financial Risk Management Director&rdquo;
 
 to be responsible for ensuring compliance with ING non-financial risk management policies, related Turkish regulations and applicable international regulations to fulfil a second line of defence role in effective management of non-financial risks of the Bank, providing advice and challenge on implementation of ING policy and standards, providing training for non-financial risk management;
 
 
 Non-Financial Risk Management Director is placed within Risk domain and reports directly to Risk Committee on local level and to Head of Non-Financial Risk Portfolio Monitoring &amp; Reporting on global level (functional reporting line).
 
 
 The Non-Financial Risk team (10 FTEs) is composed of 2 sub-team: Operational Risk Management and Information Risk Management.
 
 
 
 
 
 If you think you have most of the following
 
 qualifications;
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business Administration, Finance, Law or other relevant areas (Master&rsquo;s degree would be a plus)
 </li>
 <li>
 +
 
 15 years
 
 of experience in risk management role, with +
 
 5 years of people management
 
 experience
 </li>
 <li>
 Preferably holding an industry certification (CIA, CRISC, etc.) or committed to get one in a year
 </li>
 <li>
 Deep expertise in non-financial risks, such as: fraud, 3rd party risk management, employment practice risk, physical security, processing risk, payments risk, data risk, IT risk, product approval, operational resilience and business continuity
 </li>
 <li>
 Knowledge of Banking business, products, processes, systems and associated laws &amp; regulations
 </li>
 <li>
 Collaboration skills and ability to work across both functional and hierarchical lines (matrix organization);
 </li>
 <li>
 Pro-activeness, persuasiveness and result oriented:
 </li>
 <li>
 Good analytical skills, sound judgment and able to translate complex risks into clear, actionable executive insights;
 </li>
 <li>
 Skilled in strategic risk thinking and complex stakeholder management;
 </li>
 <li>
 Demonstrated experience presenting to C-Suite and Board level audiences
 </li>
 <li>
 Possess multi-tasking abilities and strong problem-solving skills
 </li>
 <li>
 Effective team leader with coaching, collaboration, stakeholder management, rapport building skills and high ethical standards
 </li>
 <li>
 Proven capability to manage change
 </li>
 <li>
 Experience with international and complex organizations with an innovative perspective
 </li>
 <li>
 High level of English and Turkish proficiency (both written and spoken)
 </li>
 </ul>
 
 Would be considered a plus:
 
 <ul>
 <li>
 Having professional education and an international certification for Information (Technology) Risk Management (e.g. CISA, CISSP);
 </li>
 <li>
 Knowledge and experience in information risk management and/or IT and cyber security standards
 </li>
 </ul>
 
 
 
 
 If you think you may take charge of the following
 
 responsibilites;
 
 
 
 
 
 <ul>
 <li>
 Guide and challenge the business on their compliance with ING policies and related local/international regulations, and in identifying and assessing risks, as well as designing and implementing adequate the remediation actions
 </li>
 <li>
 Raising the NFR awareness throughout ING
 </li>
 <li>
 Ensures monitoring and risk reporting on the 1st Line of Defence/business adherence to the risk appetite and escalating breaches where necessary.
 </li>
 <li>
 Coordinates the Non financial risk committee including proper follow up and ensures periodic risk reporting (via risk dashboards) and ad hoc reporting (deep-dives, lessons learnt, escalations).
 </li>
 <li>
 Execute 2nd Line Monitoring activities on bank-wide control frameworks (SOX, Enterprise Risk Management, Key Control Testing, etc.)
 </li>
 <li>
 Ensures 2nd line risk advice and challenge is provided for key decisions related to: new product approvals, main change initiatives/project, outsourcing arrangements, significant process changes, etc. And exercises veto rights and escalates where risk appetite or control quality is insufficient;
 </li>
 <li>
 Oversees and challenges the Issue &amp; event management process, ensuring timely mitigation of risk issues by the 1st line, and proper response to the events by the 1st line, including delivery root cause analysis and lessons learnt &ndash; to prevent events re-occurrence.
 </li>
 <li>
 Provides advice and challenge in bank risk identification &amp; assessment processes
 </li>
 <li>
 Contributes to the development and maintenance of Risk Management governance documents and methods;
 </li>
 <li>
 Works in close collaboration with various stakeholders across the bank, such as departments within COO, CIO, CFO and Front office/ Business line and with 1st line risk teams, Compliance and Legal
 </li>
 <li>
 Leads, coaches and guides the NFR team with appropriate strategies and leadership skills
 </li>
 </ul>
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
 
 
 
 
 Candidates are expected not to share any sensitive personal data.
 
</div>

Non Financial Risk Management Director

SultanaExpress

AI-Augmented Multi-Platform Software Engineer (iOS Android Next.js)Company Name: SultanaExpress Location: Remote / Istanbul Job Type: Full-time/part time Salary: Competitive SalaryAbout the RoleWe are looking for a Senior AI-Augmented Multi-Platform Software Engineer to join our growing team. In this role, you will not just write code &mdash; you will orchestrate multiple AI coding agents to dramatically accelerate development across native iOS, Android, web, and backend systems.You will lead the creation and maintenance of high-quality applications while leveraging AI tools and agent workflows to deliver features faster, with higher quality, and cleaner architecture. If you love directing teams of AI agents like a conductor, while still maintaining strong hands-on coding skills across multiple platforms, this is the role for you.Key Responsibilities<ul><li>Design, develop, and maintain production-grade applications for iOS (Swift), Android (Kotlin), Web (Next.js), and PostgreSQL databases.</li><li>Orchestrate multiple AI coding agents (e.g., using Cursor, Claude, GPT-based agents, or custom agent frameworks) to generate, review, refactor, and test code across different tech stacks.</li><li>Architect and implement end-to-end features that work seamlessly across mobile and web platforms.</li><li>Optimize database schemas and queries in PostgreSQL for performance and scalability.</li><li>Ensure high code quality through AI-assisted reviews, automated testing, and manual oversight.</li><li>Collaborate with product, design, and other engineering team members to translate requirements into robust solutions.</li><li>Continuously improve our AI-augmented development workflow and agent orchestration processes.</li><li>Debug complex issues across platforms and maintain high reliability in production environments.</li></ul>Required Qualifications<ul><li>Professional software engineering experience.</li><li>Strong expertise in at least two of the following:</li><li>Native iOS development with Swift</li><li>Native Android development with Kotlin</li><li>Modern web development with Next.js (TypeScript, React, Tailwind, etc.)</li><li>Solid experience with PostgreSQL (schema design, performance tuning, migrations).</li><li>Proven ability to run and orchestrate multiple AI coding agents to boost productivity (experience with tools like Cursor, Windsurf, Claude Projects, or custom multi-agent setups is a big plus).</li><li>Strong understanding of clean architecture, state management, API integration, and cross-platform consistency.</li><li>Experience shipping and maintaining production mobile and web applications.</li></ul>Preferred Skills<ul><li>Experience building or improving AI agent orchestration workflows.</li><li>Familiarity with CI/CD pipelines, testing frameworks (XCTest, Espresso, Jest), and mobile deployment processes (App Store, Google Play).</li><li>Knowledge of modern DevOps practices and cloud platforms (AWS, Vercel, etc.).</li><li>Passion for AI tools and a track record of using them to 2-5x development speed.</li></ul>What We Offer<ul><li>Competitive salary and equity package.</li><li>Flexible work environment (remote/hybrid options).</li><li>Opportunity to work at the forefront of AI-augmented software engineering.</li><li>Latest AI tools and hardware provided.</li><li>Collaborative, high-growth team environment.</li></ul>If you are a strong engineer who thrives on directing AI agents to handle heavy lifting while you focus on architecture, quality, and innovation, we want to hear from you! Send your resume : hr@sultana.expressİş T&uuml;r&uuml;: Tam zamanlı, Yarı zamanlıBeklenen &ccedil;alışma saatleri: Haftada en az 45Work Location: İş yeri

AI Augmented FullStack & Mobile Engineer Software Engineer

The world leader in beauty, present in 150 countries on five continents!
 
Our 34 international brands include L’Oréal Paris, Kiehl’s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beauté, Ralph Lauren, Maybelline New York, Kérastase, Biotherm, Viktor&Rolf, Urban Decay, Lancôme, NYX PMU, L’Oréal Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.
 
For more than a century, L’Oréal has devoted itself solely to one business: beauty. We strive to be the 1st beauty-tech company all around the world!
 
The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires.
 
If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our L’Oréal Dermatological Beauty Division!
 
WHAT YOU’LL DO
 
<ul>
<li>Ensure sales forecast accuracy by following and challenging sales team targets, on baseline promotions and launches</li>
<li>Lead budget process and monthly forecast cycle in terms of customer and brand with all stakeholders including commercial, finance and demand planning.</li>
<li>Develop deep customer knowledge on supply rules and policy, timelines, stock equation and creates environment for better sales planning</li>
<li>Anticipate possible sales fluctuations interacting with sales team</li>
<li>Aggregate the total sales forecasts, then analyze all available facts and figures to identify potential gaps</li>
<li>Communicate objective feedback supported with analysis, proposes adjustment to key stakeholders (Sales, Supply Chain, Finance, Trade Marketing, Marketing) and validates the sales forecasts</li>
<li>Contribute to Forecasting Process of the company in cooperation with Demand Planning and Marketing Teams</li>
<li>Develop initial project plans defining implementation schedule, scope and all project milestones</li>
</ul>
DO YOU HAVE WHAT IT TAKES
 
<ul>
<li>4 years’ university degree</li>
<li>Min. 3 years of experience in FMCG (Supplementary experience: Sales/Planning, Demand Planning, Commercial Controlling)</li>
<li>Experience in one of Sales Forecasting Tools is preferred</li>
<li>Have a commercial drive (results & solution focused, flexible/adaptable)</li>
<li>Strong analytical problem-solving skills</li>
<li>Excellent communication skills in English</li>
<li>Advanced level of MS Office Applications</li>
<li>Good communication & Negotiation skills</li>
<li>Able to work in a group effectively</li>
</ul>
WHAT COULD L’ORÉAL OFFER YOU
 
<ul>
<li>The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li>
<li>Work with some of the biggest brands and experts in the business, and the most passionate people</li>
<li>A diverse environment</li>
<li>Opportunity to be at the center of digital transformation</li>
<li>World class training and development</li>
</ul>
#WEARELOREAL
 
Take a closer look at our world [1] here!
 References
 
Visible links
 1. https://careers.loreal.com/global/en/10reasonstochooseus

Senior Business Planning Specialist/Lead, L’Oréal Dermatological Beauty

Oredata Yazılım Anonim Şirketi

<div>OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.
Read more: https://medium.com/@oredata-engineering
Apply and be part of our exciting journey!
Role Summary:
This role is responsible for designing and leading scalable AI/ML solutions, supporting presales activities, and bridging business and technical teams to deliver data-driven solutions.
Requirements:<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Artificial Intelligence, Data Science, or a related field
</li><li>Minimum 8 years of professional experience in AI, machine learning, or data-driven systems (10+ years preferred)</li><li>
Proven experience designing and delivering AI/ML solutions in production environments at scale</li><li>
Experience owning solution architecture decisions in enterprise-level projects</li><li>
Experience working in client-facing or presales environments is required</li><li>
Experience with Generative AI, LLMs, and agent-based systems (prompt engineering, agentic workflows)
</li><li>Experience with vector databases (Pinecone, Weaviate, FAISS or similar)
</li><li>Hands-on experience in building and deploying machine learning models in production (TensorFlow, PyTorch, scikit-learn or similar)
</li><li>Experience with cloud platforms (AWS, Azure, or GCP) and MLOps tools (MLflow, Kubeflow, SageMaker or similar)
</li><li>Knowledge of data engineering (SQL, data modeling, ETL/ELT, BigQuery, Redshift, Snowflake or similar platforms)
</li><li>Experience with API-based and microservices architectures (REST APIs, event-driven systems, system integration)
</li><li>Ability to translate business problems into AI-driven solutions (solution design, KPI alignment, presales support)
</li><li>Experience working in client-facing or presales environments (technical presentations, solution proposals, stakeholder communication)
</li><li>Ability to guide data scientists and engineers in model development, deployment, and lifecycle management
</li><li>Strong communication skills with the ability to explain technical concepts to non-technical stakeholders
</li><li>Experience ensuring data governance, security, and responsible AI practices</li></ul>
Get to know us
If you want to know more about us and what we do, then visit our website: www.oredata.com
Why Oredata?<ul><li>
Remote working and flexible time off</li><li>
Open communication, flexibility and start-up spirit</li><li>
Learning &amp; Development opportunities for both personal and professional growth</li><li>
Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)</li><li>
Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.)</li><li>
Dynamic work ecosystem where you can take initiative and responsibility</li><li>
Opportunity to work on international projects</li><li>
Private Health Insurance</li><li>
Birthday Leave Policy</li></ul>
Kişisel verileriniz işe alım s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amacıyla veri sorumlusu sıfatıyla şirketimiz Oredata Yazılım A.Ş. tarafından işlenecektir. Kişisel verilerinizin işlenmesi ve haklarınızla ilgili detaylı bilgiye https://oredata.com/personal-data-protection-policy/ bağlantısı &uuml;zerinden ulaşabilirsiniz.</div>

AI Solution Architect

Hayat

<div>
 
 Founded in 1987, Hayat operates in the fast-moving consumer goods (FMCG) sector, serving millions of consumers globally with 16 powerful brands. Hayat&rsquo;s portfolio includes
 
 Molfix
 
 and
 
 Bebem Natural
 
 in baby care;
 
 Molped
 
 in feminine care;
 
 Joly
 
 ,
 
 Evony
 
 , and
 
 Goodcare
 
 in personal healthcare;
 
 Bingo
 
 ,
 
 Gleen
 
 ,
 
 Test
 
 , and
 
 Has
 
 in home care;
 
 Papia
 
 ,
 
 Familia
 
 ,
 
 Teno
 
 , and
 
 Focus
 
 in tissue paper; and
 
 Sholk
 
 in pet care. As the 4th largest branded diaper manufacturer in the world and the leading tissue producer in the Middle East, Eastern Europe, and Africa, Hayat employs over 10.000 people across its operations.
 
 
 
 
 
 Hayat operates
 
 21 production facilities
 
 in
 
 8 countries
 
 , including Turkey, Egypt, Iran, Algeria, Russia, Nigeria, Pakistan, and Vietnam, and manages sales and distribution companies in Morocco, Bulgaria, Kenya, Thailand, and Malaysia. With its global operations structured under three main regions Eurasia &amp; Americas, Middle East &amp; Africa, and Asia Pacific Hayat reaches over 100 countries across 5 continents, bringing its brands into millions of homes worldwide.
 
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Graduated from relevant undergraduate departments of universities,
 </li>
 <li>
 At least 5 years of experience in an executive assistant position,
 </li>
 <li>
 Fluent in English,
 </li>
 <li>
 Proficient in MS Office programs,
 </li>
 <li>
 Strong written and verbal communication skills,
 </li>
 <li>
 Possessing a systematic and organized work principle,
 </li>
 <li>
 Strong organizational and planning skills,
 </li>
 <li>
 High representation ability,
 </li>
 <li>
 Experience in reporting and documentation,
 </li>
 <li>
 Disciplined and respectful of confidentiality rules.
 </li>
 </ul>
 
 
 
 
 
 JOB DESCRIPTION
 
 
 <ul>
 <li>
 In the finance department, in line with the work agenda of the directors to whom they report,
 </li>
 <li>
 Organizing the agenda by making the necessary plans,
 </li>
 <li>
 Planning meetings, travel and accommodation arrangements,
 </li>
 <li>
 Conducting research on topics requested by the manager and preparing the requested reports and presentations,
 </li>
 <li>
 Ensuring communication between the manager and other departments within the company,
 </li>
 <li>
 Guiding visitors,
 </li>
 <li>
 Filing and archiving documents.
 </li>
 </ul>
 
 
 
 
 
 What We Offer You
 
 
 <ul>
 <li>
 Private Health Insurance
 </li>
 <li>
 Employee Shuttle Service
 </li>
 <li>
 Meal Voucher / Canteen
 </li>
 <li>
 Monthly Employee Support Package (Assortment of Hayat Products or Food Package)
 </li>
 <li>
 Monthly Internet Allowance
 </li>
 <li>
 Baby Diaper Support (For Children Up to 3 Years Old) and Diaper Support (for 1st Degree Relatives of Employees)
 </li>
 <li>
 3 Days of Administrative Paid Leave Per Year
 </li>
 <li>
 Heating and Eid Allowance Once a Year
 </li>
 </ul>
 
 
 
 
 
 Award &amp; Recognition Programs
 
 
 <ul>
 <li>
 FLEX: Flexible Benefits Program
 </li>
 <li>
 Wezone: Rewards and Recognition Program
 </li>
 <li>
 Seniority Award Support
 </li>
 <li>
 Heltia: Employee Assistance Program
 </li>
 </ul>
 
 
 
 
 
 At Hayat, we conduct fair and inclusive hiring processes. We do not tolerate prejudice or discrimination based on language, religion, ethnicity, race, age or gender. Our recruitment process is solely based on the alignment with the job description, measurable and objective assessments, and competency-based interviews
 
 
 
 
 
 
 
 Get to know us
 
 
 
 Please visit us at the following addresses for any information you need:
 
 
 
 https://www.hayat.com/en-tr/
 
 
 
 
 https://www.instagram.com/hayatkimya/
 
 
 
 Clarification Text for Employee Candidate :
 
 https://www.hayat.com/aydinlatma-metni/aydinlatma-metni.htm
 
 
 
 
</div>

Assistant

Explore 186+ 1st level service desk agent in Istanbul this May. Find roles across top companies and apply now to boost your career.