customer service specialist Jobs in Istanbul

customer service specialist

1st level service desk agent Jobs in Istanbul

1st level service desk agent

solution center agent (part-time) Jobs in Istanbul

solution center agent (part-time)

solution center agent part time

Volt Lines

<p><b>Volt Lines </b>olarak, dinamik ve g&uuml;&ccedil;l&uuml; ekibimizin par&ccedil;ası olmak &uuml;zere analitik, &ouml;ğrenmeye a&ccedil;ık ve &ouml;zverili <b>Solution Center Agent (Part-Time)</b> arıyoruz!</p><p><b>M&uuml;şteri Y&ouml;netimi:</b></p><ul><li><b>Yolcu Ekleme &amp; &Ccedil;ıkarma:</b> Sistem &uuml;zerinde m&uuml;şteri taleplerine g&ouml;re yolcu bilgilerini g&uuml;ncellemek</li><li><b>Rota Revizeleri:</b> Servis saatleri ve g&uuml;zergah değişikliklerini organize etmek ve kaydetmek</li><li><b>G&uuml;nl&uuml;k Rota Problemleri:</b> Anlık yolcu veya servis sorunlarına &ccedil;&ouml;z&uuml;m sağlamak</li></ul><p><b>Yolcu Şikayet Y&ouml;netimi:</b></p><ul><li>Şikayetlerin ticket y&ouml;netim sistemine kaydedilmesi ve kategorize edilmesi</li><li>&Ccedil;&ouml;z&uuml;m i&ccedil;in ilgili ekiplerle koordinasyon ve aksiyon planı oluşturulması</li><li>M&uuml;şteriye d&ouml;n&uuml;ş yapılması ve memnuniyetin onaylanması</li><li>Tekrarlayan şikayetlerin analiz edilmesi ve s&uuml;re&ccedil; iyileştirmelerinin &ouml;nerilmesi</li></ul><p><b>S&uuml;r&uuml;c&uuml; Y&ouml;netimi</b></p><ul><li>Yeni başlayan s&uuml;r&uuml;c&uuml;lere oryantasyon eğitimi vermek</li><li>&Ccedil;ağrı merkezine gelen s&uuml;r&uuml;c&uuml;/tedarik&ccedil;i taleplerini ve şikayetlerini ilgili ekiplere iletmek</li><li>Eğitim ihtiyacı olan mevcut s&uuml;r&uuml;c&uuml;lere tazeleme eğitimi vermek</li></ul><p><b>Satış Destek</b></p><ul><li>Potansiyel m&uuml;şteri listelerini arayarak &uuml;r&uuml;n ve hizmet tanıtımı yapmak</li><li>G&ouml;r&uuml;şmeler sırasında m&uuml;şterinin ihtiya&ccedil;larını analiz ederek satış ekiplerine y&ouml;nlendirmek</li></ul><p><b>Aradığımız Aday:</b></p><ul><li>İlgili b&ouml;l&uuml;mlerde 3. veya 4. sınıf lisans &ouml;ğrencisi ya da yeni mezun</li><li>G&uuml;&ccedil;l&uuml; problem &ccedil;&ouml;zme ve karar verme becerileri</li><li>G&uuml;&ccedil;l&uuml; iletişim ve insan ilişkileri becerileri</li><li>Hızlı ve dinamik bir &ccedil;alışma ortamına uyum sağlama yeteneği</li></ul><p>Work Location: Remote</p>

Solution Center Agent (Part-Time)

Extreme Networks

<div><div><div>Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.</div><br>
<div></div>
<div>
Come become part of something big with us! We are a global leader, with hubs in Europe, North America, South America, Asia Pacific, and the Middle East.</div>
</div>
<h3 class="jobSectionHeader"><b>Essential Duties and Responsibilities:</b></h3><div>
<ul><li>Specific near- to mid-term deliverables for the position will include:</li>
<li>Identify and deliver mid-term pipeline and close &lsquo;won&rsquo; business according to targets</li>
<li>Build business plans and marketing activity plans with the regional channel partners to achieve revenue targets</li>
<li>Coordinate contract negotiations between Extreme Networks and partner if needed</li>
<li>Supports partner&rsquo;s sales planning and sales activity</li>
<li>Understand and communicate Extreme service model to ensure clean after sales process and customer/partner satisfaction on long term basis</li>
</ul></div><h3 class="jobSectionHeader"><b>Candidate Requirements:</b></h3><div>
<ul><li>Successful apprenticeship or/and university degree in an economic/business related topic</li>
<li><b>Fluent English and Turkish</b> speaker</li>
<li>5+ years of sales experience in the network infrastructure arena</li>
<li>Demonstrated success, with a track record of consistent sales (performing according to plan and forecast) while developing and maintaining large territories</li>
<li>A strong background and ability in developing new customer acquisition (including cold calling) within a &ldquo;green&rdquo; field territory as well as maintaining longer term accounts</li>
<li>The ability to speak intelligently about OpenStack, SDN, Virtualization, Security, Orchestration, Server/Storage considerations will be a large part of the interaction with customers and partners</li>
<li>Exceptional influencing skills, ability to communicate at all levels and exude a positive attitude and high energy to achieve maximum results</li>
<li>Recognized ability to produce high quality results working independently (high level of self-motivation needed) in a region with limited local support infrastructure. Good organization skills required! Proven time management ability and prioritization skills beneficial</li>
<li>Prior experience in the establishment of a remote sales site in a home office mode is desired</li>
<li>The optimistic entrepreneurial candidate needs to show confidence and enthusiastic identification with his/her opportunity to win partner trust &ndash; having the ability to &ldquo;think purple&rdquo; and &ldquo;sell through&rdquo; the dominance of a market leader in some situations</li>
<li>An experienced background or strong skill set in transmitting advanced technology differentiators into channel partner and customer benefits aligned with their business model and demands - Solution Selling</li>
</ul>
</div><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Sr. Account Executive Istanbul

<div><p><b>Please be aware that we are only able to consider candidates from the following countries: </b><b>Albania, Bosnia, Egypt, Georgia, Kosovo, Paraguay, Serbia &amp; Turkey.</b></p>
<p>
As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.</p>
<h3 class="jobSectionHeader"><b>
About You</b></h3>
<ul><li>You speak <b>German </b>at an advanced level <b>(C1 minimum)</b> and <b>English </b>at an intermediate level <b>(B2 minimum)</b></li>
<li><b>You are located in Albania, Bosnia, Egypt, Georgia, Kosovo, Paraguay, Serbia or Turkey.</b></li>
<li>You have in-depth gaming knowledge and love anything related to video games</li>
<li>You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop</li>
<li>You are a fast learner, take initiative and excel at troubleshooting</li>
<li>You have a dedicated quiet workspace located within your residence</li>
<li>(Optional) Experience in a Customer service environment is a plus.</li>
</ul><h3 class="jobSectionHeader"><b>Technical Requirements</b></h3>
<ul><li>A minimum internet speed of <b>15 Mb/s </b>download and <b>15 Mb/s</b> upload with <b>Latency &lt; 120 ms,</b> internationally</li>
<li>A minimum of <b>8 GB RAM</b></li>
<li><b>Windows 11 </b>(All editions except Windows S Mode), or macOS 13.0 or newer</li>
<li>A <b>processor with a CPU Mark of at least 9220</b>, like Intel i5-8400, or stronger (<b>Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above</b>)</li>
<li>A <b>GPU with a G3D Rating of 4806</b>, like GTX 760, or stronger</li>
<li>A smartphone usable for two-factor authentication that runs at least:
<ul><li>Android 10.0 or newer</li>
<li>Apple iOS 16.0 or newer</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>What We Offer</b></h3>
<ul><li>The flexibility to work 100% remotely with no wasted commute time and travel costs</li>
<li>A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients</li>
<li>A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness</li>
<li>Innovative digital tools and comprehensive training, with access to our library of online training courses</li>
<li>Various learning and career development initiatives throughout the year</li>
<li>Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few</li>
</ul><h4 class="jobSectionHeader"><b>About 5CA</b></h4>
<p>
We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.</p>
<p>
Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.</p>
<p>
By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.</p>
<ul><li><i>As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and Instagram. For further details, please refer to our privacy policy.</i></li></ul></div>

German / English Gaming Support Agent

KoçZer

<div>
 <p>
  We are looking for a Category Management Lead (Specialist level) to join our ZerOnline Digital B2B Platform team. This role will focus on the effective management and continuous development of assigned product categories, contributing to commercial performance and the growth of ZerOnline through strong analytical capabilities and data-driven category initiatives.
 </p>
 <p>
  The ideal candidate will work closely with suppliers, internal stakeholders, and customers to support category execution, improve operational efficiency, and help deliver sustainable value across the platform, in alignment with defined strategies and business priorities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <ul>
  <li>
   Conduct competitive analysis and define required action plans accordingly
  </li>
  <li>
   Perform long-term strategic studies to support the development of assigned categories
  </li>
  <li>
   Identify potential vendors to be onboarded to the platform and conduct related discussions
  </li>
  <li>
   Support the vendor onboarding process and ensure completion of required steps
  </li>
  <li>
   Ensure the expansion of category, brand, and product assortment
  </li>
  <li>
   Maintain close communication with vendors to maximize actions taken and product visibility
  </li>
  <li>
   Monitor industry trends to anticipate potential opportunities and initiate necessary actions
  </li>
  <li>
   Ensure accuracy and regular updates of product visuals, pricing, and stock availability for all listed items
  </li>
  <li>
   Collaborate with companies within the scope of brand partnerships and joint initiatives
  </li>
  <li>
   This position does not include any people management or managerial responsibilities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
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  <br/>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Business Administration, Supply Chain Management, Economics, or a related technical field.
  </li>
  <li>
   Minimum 1-3 years of experience in category management, procurement or commercial roles
  </li>
  <li>
   Proven experience in managing multiple technical product categories, preferably within industrial procurement, mechanical/electrical components, automation equipment, and engineering support categories.
  </li>
  <li>
   Proficient in English (written and spoken)
  </li>
  <li>
   Strong proficiency in MS Office applications and SAPSolid understanding of e-commerce dynamics and digital platforms
  </li>
  <li>
   Strong persuasion, follow-up, and stakeholder management skills; a team-oriented mindset
  </li>
  <li>
   Effective time management skills with strong reporting and organizational abilities
  </li>
  <li>
   Ability to adapt to a dynamic work environment; responsible and disciplined approach to work
  </li>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   For male candidates, completion of mandatory military service
  </li>
  <li>
   Innovative, open to continuous development, solution-oriented, and customer-focused
  </li>
 </ul>
</div>


Category Management Specialist / Lead

Tiryaki Agro

<div>
 <p>
  <strong>
   Who We Are
  </strong>
 </p>
 <p>
  With over 60 years of experience, Tiryaki Agro is one of the world&rsquo;s leading agricultural supply chain companies. Its unique global business model spans the entire value chain&mdash;from certified seed production and field cultivation to storage, processing, logistics, trading, and delivery to the end consumer.
 </p>
 <p>
  Committed to building a sustainable food future in harmony with nature, Tiryaki Agro delivers nutritional solutions worldwide. The company processes products sourced from approximately 30 countries, primarily Turkey, across 27 facilities in 10 locations on 3 continents. Each year, it supplies more than 4 million tons of conventional and organic agricultural products to customers in 70 countries.
 </p>
 <p>
  Tiryaki Agro operates in over 40 ports globally, including one owned port and three privately contracted ports. Since 2018, the company has further strengthened its global presence by acquiring a majority stake in Sunrise Foods International, one of the world&rsquo;s largest supply chain management companies specializing in organic feed and oilseeds.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering or a related field.
  </li>
  <li>
   Minimum 2 years of experience in an Executive Assistant, Business Assistant, Project Assistant, or similar role
  </li>
  <li>
   Strong organizational and coordination skills with excellent attention to detail
  </li>
  <li>
   Ability to manage multiple priorities and deadlines effectively
  </li>
  <li>
   Excellent interpersonal and communication skills
  </li>
  <li>
   Proactive, solution-oriented, and highly responsible mindset
  </li>
  <li>
   Strong planning, follow-up, and reporting skills
  </li>
  <li>
   Advanced level of written and spoken English
  </li>
  <li>
   Proficient in MS Office applications
  </li>
 </ul>
 <p>
  <br/>
 </p>
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  <strong>
   Main Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Providing day-to-day administrative and operational support to the Department Head
  </li>
  <li>
   Managing calendars, meetings, appointments, and related scheduling activities
  </li>
  <li>
   Preparing presentations, reports, meeting minutes, and business correspondence
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  <li>
   Conducting research and gathering information to support ongoing projects and initiatives
  </li>
  <li>
   Monitoring action items and ensuring timely follow-up of key tasks and deliverables
  </li>
  <li>
   Coordinating communication and information flow between internal and external stakeholders
  </li>
  <li>
   Supporting project coordination and execution when required
  </li>
  <li>
   Assisting with departmental reporting, documentation, and administrative processes
  </li>
  <li>
   Supporting department team members on operational and coordination-related tasks when needed
  </li>
  <li>
   Contributing to the efficient execution of strategic and operational initiatives through effective planning and follow-up
  </li>
 </ul>
 <p>
 </p>
</div>


Business Assistant

<div>
 <strong>
  About HDR
  <br/>
  <br/>
 </strong>
 At HDR, our employee-owners strive to create an inclusive environment where everyone is valued, respected, and encouraged to bring their authentic selves and ideas to work each day. As we integrate diversity, equity, and inclusion into everything we do, we continually reflect on the impact we make in our organisation, our communities, and the world.
 <br/>
 <br/>
 Watch our story: https://www.hdrinc.com/our-story
 <br/>
 <br/>
 Every role in our organisation contributes to making a positive difference. Read on to learn how you could help deliver meaningful outcomes locally and globally.
 <br/>
 <br/>
 We are building a year-round talent pipeline for
 <strong>
  Mission Critical Data Center projects
 </strong>
 in Europe and the UK, targeting experienced
 <strong>
  Commissioning Engineers
 </strong>
 and
 <strong>
  Commissioning Managers
 </strong>
 , both freelance and permanent.
 <br/>
 <br/>
 These roles are essential to ensuring that data center building services systems are designed, installed, commissioned, and operated correctly, safely, and in full compliance with relevant standards and strict mission-critical requirements. Commissioning Managers additionally provide leadership, oversight, and coordination across the entire commissioning process, working closely with project teams and key stakeholders.
 <br/>
 <br/>
 <strong>
  If you are an experienced commissioning professional with data center or mission-critical experience and are interested in upcoming opportunities across Europe and the UK, we would like to hear from you.
  <br/>
  <br/>
 </strong>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 <strong>
  For Commissioning Engineers
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver on our commitments to clients on time and to required quality levels.
  </li>
  <li>
   Manage and carry out commissioning activities.
  </li>
  <li>
   Validate commissioning results and ensure they meet project specifications.
  </li>
  <li>
   Inspect existing systems to assess performance and compliance.
  </li>
  <li>
   Conduct measurements, surveys, and technical inspections.
  </li>
  <li>
   Provide technical advice on commissioning strategies, programmes, and scopes of work.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   For Commissioning Managers
  </strong>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the full commissioning process across complex or multi-disciplinary projects.
  </li>
  <li>
   Coordinate the activities of commissioning engineers, subcontractors, and wider project teams.
  </li>
  <li>
   Develop comprehensive commissioning plans, strategies, and programmes aligned with project objectives.
  </li>
  <li>
   Oversee commissioning documentation, quality processes, and compliance standards.
  </li>
  <li>
   Manage stakeholder expectations and act as a key point of contact for clients and contractors.
  </li>
  <li>
   Monitor progress, identify risks, and implement mitigation measures.
  </li>
  <li>
   Ensure robust reporting, performance tracking, and technical governance across all commissioning phases.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additionally (Engineers And Managers)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with colleagues to improve systems, processes, and ways of working.
  </li>
  <li>
   Act as a technical champion in a specific area of expertise.
  </li>
  <li>
   Represent and promote the company through marketing and client-facing activities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Key Responsibilities
  </strong>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work safely and in compliance with company health and safety policies.
  </li>
  <li>
   Maintain a diligent, efficient, and professional approach.
  </li>
  <li>
   Ensure technical accuracy and production of high-quality deliverables.
  </li>
  <li>
   Work closely with main contractors to develop commissioning strategies aligned with project needs.
  </li>
  <li>
   Adopt company project and internal management systems.
  </li>
  <li>
   Maintain financial awareness and manage relevant project expenditure.
  </li>
  <li>
   Attend internal and external meetings as required.
  </li>
  <li>
   Prepare reports containing technical, commercial, and programme information.
  </li>
  <li>
   Develop project-specific commissioning management and validation documents.
  </li>
  <li>
   Review drawings, manuals, and technical submissions.
  </li>
  <li>
   Produce method statements, test scripts, and related documentation.
  </li>
  <li>
   Identify project scope changes and report them internally.
  </li>
  <li>
   Work with multidisciplinary teams to assess progress, challenges, and costs.
  </li>
  <li>
   Undertake hands-on commissioning work where necessary.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   General Duties
  </strong>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Plan ahead to ensure the availability of test instrumentation.
  </li>
  <li>
   Support the development of tender submissions.
  </li>
  <li>
   Complete weekly timesheets accurately.
  </li>
  <li>
   Proactively support colleagues across the business.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Preferred Qualifications
  </strong>
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Engineering degree and/or LEED&reg; accreditation.
  </li>
  <li>
   Strong controls background (highly desirable).
  </li>
  <li>
   Minimum of 4 years&rsquo; experience with mechanical, electrical, and controls systems.
  </li>
  <li>
   For Commissioning Managers: demonstrable experience leading commissioning processes on large or complex projects.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be willing to travel to site-based locations as reasonably based on HDR needs
  </li>
  <li>
   Must be an experienced engineer, either a licensed PE or a field technician with excellent understanding of MEP systems, HVAC controls, the T&amp;B process, etc
  </li>
  <li>
   Must have good computer skills and effective typing skills
  </li>
  <li>
   Understanding of Microsoft Excel, Word, Outlook, and Project software
  </li>
  <li>
   Excellent verbal and written communication skills
  </li>
  <li>
   Be familiar with the organization of design documents, the preparation of the multidiscipline designs, and the delivery of the design &amp; construction services
  </li>
  <li>
   Strong knowledge of construction practices, systems engineering, operations fundamentals, contracting, and general business operations
  </li>
  <li>
   Understanding of project accounting and financial management tools
  </li>
  <li>
   Ability to prioritize and organize work; ability to work on multiple tasks concurrently
  </li>
  <li>
   An attitude and commitment to being an active participant of our employee-owned culture is a must
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Believe
  <br/>
  <br/>
 </strong>
 HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
 <br/>
 <br/>
 <strong>
  Our Commitment
  <br/>
  <br/>
 </strong>
 As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
 <br/>
 <br/>
 Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
 <br/>
 <br/>
 <strong>
  Primary Location
  <br/>
  <br/>
 </strong>
 Netherlands-Amsterdam
 <br/>
 <br/>
 <strong>
  Other Locations
  <br/>
  <br/>
 </strong>
 BE-BRU-Brussels, Portugal, ES-Madrid, Sweden, Greece, Turkey-Istanbul, PT-11-Lisbon, Greece-Athens, Spain, Belgium, Turkey, Netherlands
 <br/>
 <br/>
 <strong>
  Industry
  <br/>
  <br/>
 </strong>
 Building Engineering
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Employee Status
  <br/>
  <br/>
 </strong>
 Regular
 <br/>
 <br/>
 <strong>
  Job Posting
  <br/>
  <br/>
 </strong>
 Dec 17, 2025
 <br/>
 <br/>
</div>


Mission Critical Senior Commissioning Engineers and Managers – UK and Europe

Videojet Technologies

<div><div><div><p>Imagine yourself&hellip;</p></div><div><ul><li><p>
Doing meaningful work that makes an everyday impact on the world around you.</p></li></ul></div><div><ul><li><p>
Growing your expertise and expanding your skillset with every project.</p></li></ul></div><div><ul><li><p>
Owning your ambition and fueling your career growth.</p></li></ul></div><p></p><div><p><br>
It&rsquo;s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week&mdash;after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet&rsquo;s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.</p></div><p></p><div><p><br>
As part of the Videojet team and the broader Veralto network, you&rsquo;ll work with products that make an everyday impact on the world around you&mdash;and along the way, you&rsquo;ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.</p></div><p></p><div><p><br>
Learn about our leading portfolio of innovative products here!</p></div><p></p><div><p><b>
We offer:</b></p></div><div><ul><li><p>
Professional onboarding and training options</p></li></ul></div><div><ul><li><p>
Powerful team looking forward to working with you</p></li></ul></div><div><ul><li><p>
Career coaching and development opportunities</p></li></ul></div><div><ul><li><p>
Health benefits</p></li></ul></div><p></p><div><p><br>
Reporting to the Regional Sales Manager, the <b>SAR Specialist</b> is responsible for complex, non‑standard customer application projects by defining, validating, and delivering customized Videojet coding and marking solutions, acting as the technical bridge between customers, sales, and engineering.</p></div></div><div><div><p>
The position will be based in Istanbul and involves a combination of office-based work and customer visits across the region.</p></div><p></p><div><p><b><br>
In this role, a typical day will look like:</b></p></div><div><ul><li><p>
Lead and support Special Application Request (SAR) projects from opportunity identification through implementation and customer acceptance.</p></li></ul></div><div><ul><li><p>
Work closely with Account Managers, Service Engineers, Product Management, and customers to understand application requirements and define suitable technical solutions.</p></li></ul></div><div><ul><li><p>
Evaluate customer production environments and identify opportunities for customized coding, marking, labeling, traceability, and automation solutions.</p></li></ul></div><div><ul><li><p>
Coordinate technical feasibility assessments, solution design activities, testing, and project execution for SAR opportunities.</p></li></ul></div><div><ul><li><p>
Support integration of Videojet solutions with customer production lines, automation systems, and existing manufacturing processes.</p></li></ul></div><div><ul><li><p>
Prepare technical documentation, application specifications, test reports, and project records to ensure successful project execution and knowledge sharing.</p></li></ul></div><div><ul><li><p>
Provide technical support during demonstrations, trials, installations, commissioning, and customer acceptance phases.</p></li></ul></div><div><ul><li><p>
Troubleshoot technical challenges encountered during SAR projects and coordinate resolution activities with internal and external stakeholders.</p></li></ul></div><div><ul><li><p>
Act as a liaison between local teams and global/regional SAR, Engineering, R&amp;D, and Product Management teams to ensure effective communication and project alignment.</p></li></ul></div><div><ul><li><p>
Identify and promote best practices, standard solutions, and reusable application concepts that improve project efficiency and customer satisfaction.</p></li></ul></div><div><ul><li><p>
Monitor emerging technologies, industry trends, and customer requirements to expand Videojet&rsquo;s application capabilities and value proposition.</p></li></ul></div><div><ul><li><p>
Support continuous improvement initiatives aimed at increasing SAR project success rates, execution speed, and commercial impact.</p></li></ul></div><div><ul><li><p>
Share technical knowledge and application expertise with sales, service, and regional teams through training and coaching activities.</p></li></ul></div><p></p><div><p><b><br>
The essential requirements of the job include:</b></p></div><div><ul><li><p>
Willingness to travel up to 3 days per week (some nights away from home)</p></li></ul></div></div><div><div><ul><li><p>
Bachelor's in Engineering</p></li></ul></div><div><ul><li><p>
5 to 7 years of relevant experience in project management</p></li></ul></div><div><ul><li><p>
Strong technical background and experience in automation, marketing coding, or OEM companies</p></li></ul></div><div><ul><li><p>
Vendor management experience is valuable for this role</p></li></ul></div><p></p><div><p><br>
Videojet is proud to part of the Product Quality &amp; Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto&rsquo;s vibrant global network of 17,000 associates, you join a unique culture and work environment <i>where purpose meets possibility</i>: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you&rsquo;ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we&rsquo;re Safeguarding the World&rsquo;s Most Vital Resources&trade;&mdash;and building rewarding careers along the way.</p></div></div><div><div><p><b>
Kendinizi</b><b> </b><b>hayal</b><b> </b><b>edin</b><b>&hellip;</b></p></div><div><ul><li><p>
D&uuml;nyayı her g&uuml;n etkileyen, anlamlı bir iş yaparken.</p></li></ul></div><div><ul><li><p>
Her projeyle birlikte uzmanlığınızı geliştirip yetkinliklerinizi genişletirken.</p></li></ul></div><div><ul><li><p>
Hedeflerinize sahip &ccedil;ıkıp kariyer gelişiminizi ileri taşırken.</p></li></ul></div><p></p><div><p>
T&uuml;m bunlar, Veralto şirketler grubunun bir par&ccedil;ası olan Videojet&rsquo;te m&uuml;mk&uuml;n.</p></div><div><p>
Bu hafta Videojet Technologies&rsquo;in dokunduğu bir &uuml;r&uuml;n&uuml; satın almış veya kullanmış olmanız olduk&ccedil;a muhtemel. Videojet, &uuml;r&uuml;n tanımlama alanında d&uuml;nya lideridir; hat i&ccedil;i baskı, kodlama ve markalama &ccedil;&ouml;z&uuml;mleri, sarf malzemeleri ve yazılım &ccedil;&ouml;z&uuml;mleri sunar.
</p><p></p><p>Videojet teknolojileri; gıda, i&ccedil;ecek, ila&ccedil; ve end&uuml;striyel pazarlarda d&uuml;nya genelinde satılan &uuml;r&uuml;nlerin g&uuml;venliğini ve orijinalliğini sağlamada kritik bir rol oynar.</p></div><div><p>
Videojet ekibinin ve daha geniş Veralto ağının bir par&ccedil;ası olarak, d&uuml;nyayı her g&uuml;n etkileyen &uuml;r&uuml;nlerle &ccedil;alışacak; aynı zamanda yetkinliklerinizi geliştirebileceğiniz, hedeflerinizi takip edebileceğiniz ve kariyerinizde iz bırakabileceğiniz fırsatlar bulacaksınız.</p></div><p></p><div><p>
Lider ve yenilik&ccedil;i &uuml;r&uuml;n portf&ouml;y&uuml;m&uuml;z hakkında buradan daha fazla bilgi edinin:<br>
https://cdn.videojet.com/U309KOI6/as/vvpm76xpvfqj3kgchf7khbnz/vf-history-of-videojet-innovation-us</p></div></div><p></p><div><div><p><b><br>
Biz</b><b> </b><b>ne</b><b> </b><b>sunuyoruz</b><b>:</b></p></div><div><ul><li><p>
Profesyonel oryantasyon ve eğitim imkanları</p></li></ul></div><div><ul><li><p>
Sizinle &ccedil;alışmayı d&ouml;rt g&ouml;zle bekleyen g&uuml;&ccedil;l&uuml; bir ekip</p></li></ul></div><div><ul><li><p>
Kariyer ko&ccedil;luğu ve gelişim fırsatları</p></li></ul></div><div><ul><li><p>
Sağlık yan hakları</p></li></ul></div><p></p><div><p><b><br>
B&ouml;lge Satış</b><b> </b><b>M&uuml;d&uuml;r&uuml;&rsquo;ne</b><b> </b><b>raporlayan</b><b> </b><b>SAR Specialist</b>, karmaşık ve standart dışı m&uuml;şteri uygulama projelerinden sorumludur. Bu rolde, &ouml;zel Videojet kodlama ve markalama &ccedil;&ouml;z&uuml;mlerini tanımlayarak, doğrulayarak ve hayata ge&ccedil;irerek; m&uuml;şteri, satış ve m&uuml;hendislik ekipleri arasında teknik k&ouml;pr&uuml; g&ouml;revi g&ouml;r&uuml;r.</p></div><p></p><div><p>
Pozisyon İstanbul&rsquo;da konumlanacak olup, ofis &ccedil;alışmaları ile m&uuml;şteri ziyaretlerini i&ccedil;eren bir &ccedil;alışma d&uuml;zenine sahiptir</p></div><p></p><div><p><b><br>
Bu</b><b> </b><b>rolde</b><b> </b><b>tipik</b><b> </b><b>bir</b><b> </b><b>g&uuml;n</b><b>:</b></p></div><div><ul><li><p>
&Ouml;zel Uygulama Talepleri (SAR &ndash; Special Application Request) projelerini fırsat aşamasından devreye alma ve m&uuml;şteri kabul&uuml;ne kadar u&ccedil;tan uca y&ouml;netmek ve desteklemek.</p></li></ul></div><div><ul><li><p>
M&uuml;şteri ihtiya&ccedil;larını anlamak ve uygun teknik &ccedil;&ouml;z&uuml;mler geliştirmek amacıyla Satış Y&ouml;neticileri, Servis M&uuml;hendisleri, &Uuml;r&uuml;n Y&ouml;netimi ekipleri ve m&uuml;şterilerle yakın iş birliği i&ccedil;inde &ccedil;alışmak.</p></li></ul></div><div><ul><li><p>
M&uuml;şteri &uuml;retim ortamlarını analiz ederek kodlama, markalama, etiketleme, izlenebilirlik ve otomasyon alanlarında &ouml;zelleştirilmiş &ccedil;&ouml;z&uuml;m fırsatlarını belirlemek.</p></li></ul></div><div><ul><li><p>
SAR projeleri i&ccedil;in teknik fizibilite &ccedil;alışmalarını, &ccedil;&ouml;z&uuml;m tasarım faaliyetlerini, test s&uuml;re&ccedil;lerini ve proje uygulamalarını koordine etmek.</p></li></ul></div><div><ul><li><p>
Videojet &ccedil;&ouml;z&uuml;mlerinin m&uuml;şteri &uuml;retim hatları, otomasyon sistemleri ve mevcut &uuml;retim s&uuml;re&ccedil;leriyle entegrasyonunu desteklemek.</p></li></ul></div><div><ul><li><p>
Projelerin başarılı şekilde y&uuml;r&uuml;t&uuml;lmesini ve kurum i&ccedil;i bilgi paylaşımını sağlamak amacıyla teknik dok&uuml;mantasyon, uygulama spesifikasyonları, test raporları ve proje kayıtlarını hazırlamak ve g&uuml;ncel tutmak.</p></li></ul></div><div><ul><li><p>
Demonstrasyon, saha denemesi, kurulum, devreye alma ve m&uuml;şteri kabul s&uuml;re&ccedil;lerinde teknik destek sağlamak.</p></li></ul></div><div><ul><li><p>
SAR projelerinde karşılaşılan teknik sorunları analiz etmek, &ccedil;&ouml;z&uuml;m geliştirmek ve gerekli durumlarda ilgili i&ccedil; ve dış paydaşlarla koordinasyonu sağlamak.</p></li></ul></div><div><ul><li><p>
Projelerin etkin şekilde ilerlemesini sağlamak amacıyla yerel ekipler ile global/b&ouml;lgesel SAR, M&uuml;hendislik, Ar-Ge ve &Uuml;r&uuml;n Y&ouml;netimi ekipleri arasında k&ouml;pr&uuml; g&ouml;revi g&ouml;rmek.</p></li></ul></div></div><div><div><ul><li><p>
Proje verimliliğini ve m&uuml;şteri memnuniyetini artırmak amacıyla en iyi uygulamaları, standart &ccedil;&ouml;z&uuml;mleri ve tekrar kullanılabilir uygulama konseptlerini belirlemek ve yaygınlaştırmak.</p></li></ul></div><div><ul><li><p>
Şirketin uygulama kabiliyetlerini ve m&uuml;şteri değer &ouml;nerisini geliştirmek amacıyla yeni teknolojileri, sekt&ouml;r trendlerini ve m&uuml;şteri ihtiya&ccedil;larını takip etmek.</p></li></ul></div><div><ul><li><p>
SAR projelerinin başarı oranını, uygulama hızını ve ticari etkisini artırmaya y&ouml;nelik s&uuml;rekli iyileştirme &ccedil;alışmalarına katkı sağlamak.</p></li></ul></div><div><ul><li><p>
Satış, servis ve b&ouml;lgesel ekiplerle teknik bilgi ve uygulama uzmanlığını paylaşmak; eğitim ve ko&ccedil;luk faaliyetlerine destek vermek.</p></li></ul></div><p></p><div><p><b><br>
Pozisyon</b><b> </b><b>i&ccedil;in</b><b> </b><b>temel</b><b> </b><b>gereklilikler</b><b>:</b></p></div><div><ul><li><p>
Haftada 3 g&uuml;ne kadar seyahat edebilme (bazı geceler şehir dışı konaklama dahil)</p></li></ul></div><div><ul><li><p>
M&uuml;hendislik alanında lisans derecesi</p></li></ul></div><div><ul><li><p>
Proje y&ouml;netimi alanında 5&ndash;7 yıl ilgili deneyim</p></li></ul></div><div><ul><li><p>
Otomasyon, markalama/kodlama veya OEM şirketlerinde g&uuml;&ccedil;l&uuml; teknik altyapı ve deneyim</p></li></ul></div><div><ul><li><p>
Tedarik&ccedil;i (vendor) y&ouml;netimi deneyimi bu rol i&ccedil;in artı değer sağlar</p></li></ul></div><p></p><div><p><br>
Videojet, Veralto&rsquo;nun (NYSE:VLTO) &Uuml;r&uuml;n Kalitesi ve İnovasyon segmentinin gururlu bir par&ccedil;asıdır. Veralto; temiz suya erişimi, g&uuml;venli gıda ve ila&ccedil;ları ve g&uuml;venilir temel &uuml;r&uuml;nleri sağlamaya adanmış, 5 milyar dolarlık k&uuml;resel bir liderdir. Veralto&rsquo;nun 17.000 &ccedil;alışandan oluşan dinamik k&uuml;resel ağına katıldığınızda; yaptığınız işin her g&uuml;n hayatı etkilediği, yetkinliklerinizi geliştirebileceğiniz, hedeflerinizi takip edebileceğiniz ve kariyerinizi b&uuml;y&uuml;tebileceğiniz benzersiz bir k&uuml;lt&uuml;r ve &ccedil;alışma ortamının par&ccedil;ası olursunuz. Birlikte, <b>D&uuml;nyanın</b><b> </b><b>En Hayati</b><b> </b><b>Kaynaklarını</b><b> </b><b>Korumak&trade;</b> i&ccedil;in &ccedil;alışıyor ve bu yolculukta tatmin edici kariyerler inşa ediyoruz.</p></div></div><p>
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.</p><p><b><br>
Unsolicited Assistance</b></p><p>
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.</p></div>

SAR Specialist

Explore 21+ Solution center agent part time in Istanbul this July. Find roles across top companies and apply now to boost your career.