import & export logistics assistant specialist (c1 level of english & sea freight expertise)

import & export logistics assistant specialist (with sea freight expertise / fluent english)

air freight import manager Jobs in Istanbul

air freight import manager

courier - iga

import & export logistics assistant specialist (c1 level of english & sea freight expertise) Jobs in Istanbul

import & export logistics assistant specialist (with sea freight expertise / fluent english) Jobs in Istanbul

inbound logistics coordinator Jobs in Istanbul

inbound logistics coordinator

freight clerk

DP World

<div>We are looking for a detail-oriented Ocean Freight Export Operation Specialist to manage end-to-end ocean export operations and ensure smooth coordination across all stakeholders. This role is key to maintaining operational excellence, ensuring compliance with international trade regulations, and delivering high-quality service to customers.
Your Responsibilities:<ul><li>
Manage end-to-end seafreight export operations from order receipt to final invoicing,</li><li>
Ensure accurate and timely flow of documentation and shipment information,</li><li>
Coordinate with customers, customs brokers, shipping lines, and overseas agents,</li><li>
Monitor export shipments and ensure compliance with customs and international trade regulations,</li><li>
Prepare and review shipping instructions, confirm draft Bills of Lading, and ensure timely document release,</li><li>
Issue Bills of Lading and invoices after vessel departure and deliver them to customers,</li><li>
Coordinate with finance for account control, payment collection, and document release,</li><li>
Organize payment processes and ensure original documents are received and forwarded to relevant parties,</li><li>
Send pre-alerts and shipment details to overseas agents,</li><li>
Control costs, calculate profit margins, and manage invoicing processes in the system,</li><li>
Ensure accurate system entries (e.g., shipment data, costs) and support reporting processes,</li><li>
Maintain regular communication with customers, manage relationships, and support business development,</li><li>
Identify opportunities to expand business (e.g., shifting from FOB/EXW to CIF shipments),</li><li>
Evaluate suppliers, maintain relationships, and report on new supplier opportunities,</li><li>
Support sales teams with alternative solutions and service options,</li><li>
Review and approve invoices, coordinate with accounting, and ensure timely processing,</li><li>
Support documentation, archiving processes, and participate in team meetings,</li></ul> 
Your Profile:<ul><li>
Associate or Bachelor&rsquo;s degree in Logistics, Maritime, International Trade, or a related field,</li><li>
Minimum 2 years of experience in seafreight export operations,</li><li>
Good knowledge of customs regulations and ocean freight processes,</li><li>
Advanced level of English, both written and spoken,</li><li>
Proficiency in MS Office applications,</li><li>
Strong organizational and follow-up skills with attention to detail,</li><li>
Ability to work under pressure in a fast-paced environment,</li><li>
Strong communication, coordination, and teamwork skills,</li><li>
Customer-oriented and solution-focused mindset,</li><li>
Valid driving license (Class B),</li><li>
For male candidates, military service is preferably completed,</li></ul> 
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
We&rsquo;re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer&rsquo;s door.
WE MAKE TRADE FLOW
To Change What's Possible For Everyone 
#LI-EY1</div>

Ocean Freight Export Operation Specialist

Hyprwork

<div>About Us
Hyprwork is a fast-growing operator that builds and scales direct-to-consumer brands in health and wellness. Our flagship brand, Rejuvacare, proved the model, with products like RejuvaKnee that help adults reclaim mobility and live with less pain, trusted by over 400,000 customers and shipping primarily to the United States. We have scaled 12x in a single year to nearly 150 people across more than 15 countries, and our focus now is building and scaling the next generation of brands in the portfolio. We are remote-first, async-first, and we hold a high standard of accountability across everything we do.
The Role
Hyprwork's entire physical business runs through OEM manufacturing in China and cross-border fulfillment into the United States: roughly 100,000 units per month, around 20 SKUs, three categories, and growing fast as we launch new brands. We are hiring a Head of Supply Chain to own that function end to end.
Here is the core of the job. You will build and lead our China execution team, from a distance. That means hiring and shaping the on-the-ground people in China (sourcing, QC, factory coordination), directing them from a timezone that overlaps with both their working hours and our US leadership, and setting the standard that makes the whole thing perform. You are the head of the function, and the China team is yours to build. At the same time, you are hands-on enough to deal with suppliers and factories directly when it matters, you are comfortable in a negotiation or a quality conversation yourself, not only through your team.
This is a director-level, function-ownership role. You design the supply chain, own its cost architecture, build the demand planning discipline, run dual sourcing as policy, and close the quality loop with factories. You report to the Director of Operations and partner with the founders on launches.
What You Will Own
Supply chain strategy and network design. Owning the end-to-end architecture from factory floor to customer door: supplier network, warehouse and 3PL footprint in southern China, carrier mix, and the roadmap that scales all of it for a multi-brand portfolio. Defining what the chain needs to look like two quarters from now and building toward it.
Demand planning and S&amp;OP. Building a real planning discipline: demand forecasts tied to sales velocity, campaign calendars, and launch schedules, with inventory targets of six to eight weeks of coverage held deliberately rather than accidentally. Balancing stockout risk against cash tied up in inventory, and making that trade-off visible to leadership.
Sourcing and supplier strategy. Owning the OEM supplier portfolio: qualification, commercial negotiation across pricing, MOQ, payment terms and lead times, dual sourcing on high-velocity products as standing policy, and the supplier scorecard that keeps performance honest. Holding the two to three week request-to-warehouse-ready sourcing standard as the portfolio grows, and directing the China-based sourcing function rather than doing every negotiation personally.
Logistics and cost architecture. Owning per-unit landed cost as a managed number. Current per-shipment costs run six to eight dollars and the mandate is to drive them toward industry benchmarks through competitive bidding, volume-based negotiation, and routing discipline across two or more shipping partners. Managing cross-border logistics for both DTC and the Amazon FBM channel.
Quality and returns. Owning the returns and defect management loop with Customer Support: tracking quality patterns, taking them back to factories with data, and preventing recurrence structurally. Quality is a system you design, not a stream of incidents you absorb.
Building and leading the China execution team, remotely. Hiring, structuring, and directing our on-the-ground people in China (sourcing, QC, factory coordination) from your timezone. Setting cadence, standards, and accountability so factory issues get caught and resolved without you being physically present. Building the team out as the portfolio grows, and being hands-on with suppliers and factories directly when the situation calls for it. Traveling to China periodically for audits, key negotiations, and relationship building. 
Requirements 
 
What We Are Looking For
Proven experience building and directing a China-based execution team remotely, while based elsewhere. This is the core requirement. We are not looking for someone based in China, and we are not looking for someone who runs suppliers alone through third-party agents. We are looking for someone who has hired and led people on the ground in China from a distance, and made them perform, while staying close enough to the work to negotiate with suppliers and handle factory issues directly when needed. Willingness to travel to China periodically is expected.
Hands-on fluency with China suppliers and factories: you can run a price or MOQ negotiation, qualify a factory, and resolve a quality issue yourself, not only supervise someone who does. You know the commercial mechanics (payment terms, lead times, freight forwarding economics, volumetric weight pricing, single-source risk) firsthand.
A track record of building and developing teams. You have hired, coached, and raised the standard of the people under you, and you can describe how you turned executors into owners. The L3A standard at Hyprwork is developing other leaders and owning team outcomes, not just delivering personally.
A location that allows meaningful daily overlap with both Chinese working hours and an 8am to 12pm EST collaboration window. Eastern Europe, Turkey, and the Middle East are natural fits for this bridge, though we are open to any location that makes the timezone math work.
Fluency in the commercial mechanics of China manufacturing: factory qualification, MOQ and payment term negotiation, freight forwarding economics, volumetric weight pricing, and the failure modes of single-source dependency.
Strong English communication, written and spoken, under operational pressure and in leadership settings. This role reports upward to leadership, negotiates outward with partners, and coordinates across a globally distributed team, and clarity is non-negotiable in all three directions.
Comfort operating remote-first and async-first, with documented decisions, proactive escalation, and outcomes-based accountability. You do not wait for perfect tools: you can hold ERP-grade discipline on Google Sheets while you build what comes next. 
Benefits 
 
What We Offer
A fully remote position with real ownership over a function the entire business depends on. Competitive compensation, paid time off, a wellness stipend, a company-funded computer allowance after a tenure milestone, a monthly bonus structure, a birthday gift card, an in-country meetup allowance, and a leadership offsite. Direct exposure to founders and the mandate to build the supply chain organization for a multi-brand portfolio. The collaboration window for live work is 8am to 12pm EST; outside of that, we default to async.</div>

Head of Supply Chain, DTC Health & Wellness

CMA CGM

ID: 587564
 
Location: 
Istanbul, TR
 
#job-location.job-location-inline { display: inline; }
 Customer Excellence Analyst
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role & Responsibilities: 
Drive a customer-centric culture across the organization and act as the focal point for Customer Experience (CX) initiatives and projects.
 Map, analyze, and continuously improve customer journeys across key touchpoints.
 Collect, analyze, and interpret customer feedback to identify trends, pain points, and improvement opportunities.
 Develop and implement action plans to enhance customer satisfaction and service excellence.
 Collaborate with Customer Service, Service Delivery, Commercial, Operations, Digital, and IT teams to address root causes and improve customer experience.
 Monitor and improve customer experience metrics including NPS, CSAT (TPS & Pulse), response time, and ticket resolution performance.
 Support the implementation and optimization of customer communication channels to enhance accessibility and engagement.
 Contribute to digital transformation and process improvement initiatives aimed at improving customer experience.
 Monitor customer service quality standards and recommend improvement actions to increase efficiency and customer satisfaction.
 Prepare regular reports, dashboards, and presentations to communicate customer insights and business recommendations.
 Promote best practices and continuous improvement methodologies throughout the organization.
 
Skills & Requirements: 
Bachelor's degree in Business Administration, Industrial Engineering, Logistics, Supply Chain, Economics, or a related field.
 Minimum 2 years of experience in Shipping, Logistics, Customer Service, Customer Experience, Business Process Improvement, or a related function.
 Experience in Process Improvement, Transformation, Digitalization, or Project Management initiatives.
 Strong analytical skills with the ability to transform data into actionable insights and recommendations.
 Knowledge of CRM platforms; Salesforce experience is preferred.
 Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
 Experience with reporting and data visualization tools such as Power BI is an advantage.
 Knowledge of Lean, Six Sigma, or Continuous Improvement methodologies is a plus.
 Strong stakeholder management, communication, presentation, and influencing skills.
 Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.
 Customer-oriented mindset with a strong focus on problem solving and continuous improvement.
 Fluent in English, both written and spoken.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 Multisport Membership
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM’s adventure !

Customer Excellence Analyst

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3 freight clerk jobs In Istanbul

Ocean Freight Export Operation Specialist

Head of Supply Chain, DTC Health & Wellness

Customer Excellence Analyst