(hebrew & english) customer support consultant, hospitality (remote)

assistant line process manager, lüleburgaz

supply chain process & control specialist

(hebrew & english) customer support consultant, hospitality (remote) Jobs in Istanbul

1st level service desk agent Jobs in Istanbul

1st level service desk agent

account manager

ceo office assistant

customer service representative Jobs in Istanbul

customer service representative

customer service team lead

Multinet | UP

<div>
 <p>
  <strong>
   Discover Multinet Up
  </strong>
 </p>
 <p>
  Starting its operations in 1999 with a meal card solution developed to meet the lunch needs of office workers, and becoming a subsidiary of the French Up Group in 2010, we are now a group serving in dozens of different areas.
 </p>
 <p>
  Institutions that choose our solutions gain significant advantages in cost efficiency and operational effectiveness in expense management, as well as in employee satisfaction and loyalty. As Multinet Up, we value the benefits we provide to the individuals who are the ultimate users of our solutions as much as we consider the needs of the institutions. From a secure, practical, next-generation payment experience to the widespread availability of spending points, the diversity of digital usage options, and the collaborations we have developed, we offer a 360-degree designed set of advantages.
 </p>
 <p>
  In 2016, we consolidated all our R&amp;D activities under one roof and transformed our IT department into a technopark company. Our technology company, Inventiv, operates in the fields of mobile payment, mobile application solutions, and cybersecurity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Privileges of Joining the Multinet Up Family
  </strong>
 </p>
 <p>
  <strong>
   Flexible Work Arrangement:
  </strong>
  With our hybrid work model, you have the flexibility to work from the office or from home.
 </p>
 <p>
  <strong>
   Two Continents, One Company:
  </strong>
  We have offices on both the Asian and European sides of Istanbul. Choose the office that's most convenient for you.
 </p>
 <p>
  <strong>
   Supportive and Agile Work Environment:
  </strong>
  We promote teamwork and have a fast and efficient work culture.
 </p>
 <p>
  <strong>
   Career Development:
  </strong>
  We value your professional growth and offer various training and development opportunities.
 </p>
 <p>
  <strong>
   Social Events:
  </strong>
  We organize fun and social activities that strengthen team spirit.
 </p>
 <p>
  <strong>
   Birthday Leaves:
  </strong>
  Enjoy a special day off on your birthday to celebrate and have fun!
 </p>
 <p>
  <strong>
   Special Support for Women Employees:
  </strong>
  We provide maternity and motherhood assistance, celebrate Women's Day with a holiday, and collaborate with the Women in Sales Network Program to support our female sales teams.
 </p>
 <p>
  <strong>
   We're There for Our Parents:
  </strong>
  We offer leave for our employees to spend special moments with their families, such as on report card days.
 </p>
 <p>
  <strong>
   Award-Winning Employee Experience
  </strong>
 </p>
 <p>
  We are proud to be recognized with the
  <strong>
   Excellent Employee Experience Certification
  </strong>
  from Happy Place to Work and the
  <strong>
   Best Employee Experience Company
  </strong>
  award from Nice Medya.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently seeking a
  <strong>
   ''Customer Service Team Lead''
  </strong>
  to join our team with the following qualifications:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Minimum of 3 years of experience in team management
  </li>
  <li>
   Proficiency in MS Office applications
  </li>
  <li>
   Proven ability to thrive in a fast-paced, multitasked, results-oriented environment
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Excellent analytical skills with experience in report preparation and analysis
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <ul>
  <li>
   Manage daily operations of the customer service team
  </li>
  <li>
   Conduct performance evaluations of team members and develop improvement plans
  </li>
  <li>
   Analyze customer feedback and implement strategies for enhancement
  </li>
  <li>
   Optimize customer service processes and procedures
  </li>
  <li>
   Design training programs to ensure high-quality customer service
  </li>
  <li>
   Stay updated with new customer service technologies and tools
  </li>
  <li>
   Collaborate with other departments to enhance overall customer experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Our Team
  </strong>
 </p>
 <p>
  We remember to have fun while we are working, constantly learn from each other and know that ongoing and open communication opens every door. Would you like to join us? Remember: It does not matter where you live, because we offer a hybrid working model regardless of location.
 </p>
 <p>
  <br/>
 </p>
 <p>
  *6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu kapsam&inodot;nda verilerinizin i&scedil;lenmesinden do&gbreve;an haklar&inodot;n&inodot;z ve &ldquo;&Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni&rdquo;mize Multinet Up web sitemizden ula&scedil;abilirsiniz.&rdquo;
 </p>
</div>


Customer Service Team Lead

Mondelēz International

<p></p><div><div><p>Job Description</p><p></p><p><b>
Are You Ready to Make It Happen at Mondelēz International?</b></p><p></p><p><b>
Join our Mission to Lead the Future of Snacking. Make It Possible.</b></p><p></p><p>
You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.</p><p></p><p><b>
How you will contribute</b></p><p></p><p>
You will:</p><ul><li>
Manage the order fulfilment process, respecting the customer segment and channel mix</li><li>
Balance supply constraints and delivery of service levels through cross-functional alignment</li><li>
Use appropriate tools and processes such as availability checks and stock allocation rules</li><li>
Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs</li></ul><p></p><p><b>
What you will bring</b></p><p></p><p>
A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>
Good numerical, analytical and logical reasoning skills</li><li>
Microsoft office applications</li><li>
High-level of SAP competence</li><li>
An FMCG/CPG company</li><li>
A customer-facing role within customer service, logistics or sales</li><li>
Experience in an order-to-cash environment</li><li>
Experience in customer service, logistics and sales</li><li>
Good knowledge of the total supply chain/order-to-cash process</li><li>
Strong analytical and problem-solving skills</li></ul><p><b>
More about this role</b></p><p></p><p><b>
What extra ingredients you will bring:</b></p><p></p><ul><li>
You should have experience in total supply chain/order-to-cash processes</li><li>
You should have high-level of SAP competence and SAP transactions knowledge</li></ul><p></p><p>
Relocation Support Available?
</p><p></p>No Relocation support available<p></p><p>
Business Unit Summary</p><p></p><div>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</div><div></div><div><i>
Our people make all the difference in our succes</i></div><p></p><p>
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p></p><p>
Excited to grow your career?</p><p></p><p>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</p><p></p><p>
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER</p><p></p><p>
Job Type</p><p></p>
Regular<p></p>
Order Management (OTB)<p></p>
Customer Service &amp; Logistics</div></div><p></p>

Order Management Specialist

BUNQ

<div><div><div><div><h2 class="jobSectionHeader"><b>Ready to get shit done?</b></h2></div><div><div>
At bunq, we&rsquo;re here to make life easy for our users; and that starts with support they can truly trust. When something goes wrong, we don&rsquo;t pass it around. We own it.<br>
As a Support Team Lead, you&rsquo;ll play a key role in keeping our promise of premium support, making sure escalations from our Internal AI Agent Finn are handled fast, properly, and never repeated.</div><p></p><h4 class="jobSectionHeader"><b><br>
Take Ownership</b></h4><p>
As a Support Team Lead, you will:</p><ul><li><div>
Own AI Support escalations end-to-end and ensure timely, high-quality resolutions</div></li><li><div>
Act as the clear owner for complex issues, bringing clarity and direction when things go wrong</div></li><li><div>
Lead, coach, and support a team of ~10 Support Experience Guides</div></li><li><div>
Help your team improve decision-making, ownership, and service quality</div></li><li><div>
Identify recurring issues and turn them into concrete process improvements</div></li><li><div>
Improve and optimize Support processes, tooling, and ways of working</div></li><li><div>
Work closely with stakeholders to implement solutions, not just document problems</div></li><li><div>
Use AI and automation to improve efficiency and consistency in daily operations</div></li><li><div>
Track success through outcomes such as KPIs, backlog health, and user impact</div></li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
This challenge is perfect for you if</b></h2></div><div><ul><li><div>
You naturally take ownership and don&rsquo;t wait for problems to be assigned to you</div></li><li><div>
You enjoy fixing things that don&rsquo;t work, and making sure they stay fixed</div></li><li><div>
You believe great customer support is about trust, clarity, and accountability</div></li><li><div>
You like coaching others and helping them grow, even in tricky situations</div></li><li><div>
You&rsquo;re comfortable in a fast-paced environment where priorities might evolve</div></li><li><div>
You focus on outcomes over output and like seeing real impact from your work</div></li><li><div>
You&rsquo;re curious about using AI to improve how support teams operate</div></li></ul><p></p><p><i><br>
Curious to see how we make life easy? - try the </i><i>bunq app</i><i>, it only takes 5 minutes to sign up.</i></p><p></p><p><b><br>
Your space to perform</b></p><p>
We give you the space and the tools you need to succeed     </p><p>
   Great, international colleagues who share your mindset</p><p>
  &zwj;   Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.</p><div>
   We support growth with bunq Academy and &euro;1500 annual learning budget<br>
<ul><li>️ A Multisport gym card for your health and wellbeing (in Turkey)</li></ul></div><p>
     Flex Benefits: &euro;70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.</p><p>
   Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices   ) (In Turkey)</p><p>
   Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration</p><p>
   We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office.</p><p>
   A MacBook so you can Get Shit Done with us</p><div>
   Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options<br>
<ul><li>️ Private health insurance, just in case</li></ul></div><p>
   Monthly contribution to your phone and internet bills (in Turkey)</p><p>
   Friday drinks and other celebrations - bunq style</p><p></p><p><i><br>
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.</i></p></div></div></div><p></p><div><div><div><div><div><div><br>
Hybrid</div></div></div><div></div><div><div><div><div><div>
Istanbul</div></div></div><div><div><div>
/</div></div><div><div>
Sofia</div></div></div></div></div><div></div><div><div><div>
Support &amp; Operations</div></div></div><div></div><div><div><div><div>
40</div></div><div><div>
hours per week</div></div></div></div></div></div></div></div><div></div>

Support Team Lead

DP World

<div><p>We are looking for an experienced <b>Air Freight Import Manager</b> who will lead our air freight import operations end-to-end, while driving business growth through strong collaboration with the DP World network and overseas agents. This role will play a key part in developing air freight consolidation solutions, managing supplier relationships, and contributing to revenue growth by actively supporting sales and commercial activities. The ideal candidate will combine strong operational expertise with a commercial mindset to ensure both service excellence and profitability.</p><p><b>
Your Responsibilities:</b></p><ul><li>
Lead and manage end-to-end air freight import operations, ensuring high service quality and operational efficiency,</li><li>
Develop and strengthen business relationships within the DP World network and with overseas agents,</li><li>
Create and implement air freight consolidation solutions (including consol shipments and MAWB/HAWB structures) to optimize cost and efficiency,</li><li>
Take ownership of pricing, purchasing, and supplier negotiations to deliver competitive and sustainable solutions,</li><li>
Collaborate closely with the sales team, contributing to business development and actively supporting field sales activities,</li><li>
Monitor operational and financial performance, identifying opportunities to improve profitability and customer satisfaction,</li><li>
Drive continuous improvement initiatives within operations to enhance process efficiency and service delivery,</li></ul><p><b>
Your Profile:</b></p><ul><li>
Bachelor&rsquo;s degree in a relevant field, preferably in Logistics, International Trade, Business Administration, or a related discipline,</li><li>
Minimum 5 years of hands-on experience in air freight import operations, with a strong understanding of end-to-end processes, documentation, and freight forwarding dynamics,</li><li>
Solid knowledge of IATA regulations, airline operations, and international air freight procedures,</li><li>
Strong command of English, both written and spoken, with the ability to effectively communicate with international stakeholders and overseas agents,</li><li>
Advanced proficiency in Microsoft Excel, with the ability to analyze data, generate reports, and support both operational and commercial decision-making processes,</li><li>
Strong communication and interpersonal skills, with a collaborative mindset and the ability to work effectively across cross-functional teams,</li><li>
A proactive, solution-oriented professional with strong problem-solving capabilities, able to manage multiple priorities in a fast-paced environment,</li><li>
Commercial awareness with the ability to contribute to pricing strategies, supplier negotiations, and overall business growth,</li></ul><p><b><br>
Compensation</b></p><p>
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.</p><p><b>
About DP World</b></p><p>
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.</p><p>
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.</p><p>
We&rsquo;re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.</p><p>
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer&rsquo;s door.</p><p><b>
WE MAKE TRADE FLOW</b></p><p><b>
To Change What's Possible For Everyone</b></p><p></p><p><br>
#LI-EY1</p></div>

Air Freight Import Manager

Hewlett Packard Enterprise | HPE

<div>Global Technical Support Engineer<p><br>
</p>This role has been designed as &lsquo;Hybrid&rsquo; with an expectation that you will work on average 2 days per week from an HPE office.<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Who We Are:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today&rsquo;s complex world. Our culture thrives on finding new and better ways to accelerate what&rsquo;s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Job Description:</b></p><p><br>
</p><p><b><i>Job Family Definition:</i></b></p><p>
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.</p><p><b><i>
Management Level Definition:</i></b></p><p>
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.</p><p><b><i>
Responsibilities:
</i></b></p><ul><li>Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.</li><li>
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .</li><li>
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.</li><li>
Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process.</li><li>
Review and may resolve complex business issues.</li><li>
Excellent communication skills. Add case resolution to KMS.</li><li>
Understand and utilize Information Technology Information Libraries (ITIL).</li><li>
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.</li><li>
Partners frequently with the Sales Pursuit team.</li></ul><p><b><i>
Education and Experience Required:
</i></b></p><ul><li>Graduated from relevant technical university programs. BA/BS or equivalent experience preferred.</li><li>
8+ years experience in relevant technologies and customer environments.</li><li>
Technical certification in HPE products</li><li>
Relevant industry qualification where applicable.</li></ul><p><b><i>
Knowledge and Skills:
</i></b></p><ul><li>Excellent verbal and written communication skills in language to be supported.</li><li>
Experience in troubleshooting in a technical environment.</li><li>
Excellent analytical and problem solving skills.</li><li>
Software and hardware knowledge of computing, storage and peripheral devices.</li><li>
Advanced proficiency with case management databases and tools.</li><li>
Superior customer service skills.</li><li>
Phone and remote support.</li><li>
Partners frequently with the Sales Pursuit team.</li><li>
Ability to solve and document solutions for usage of other technicians and customers.</li><li>
Ability to mentor new agents.</li><li>
Ability to lead resolution activities with escalated customers.</li><li>
Ability to contribute to technical action plans.</li><li>
Focus on one or more product lines (for example, proactive, reactive, storage, enterprise systems, etc.).</li><li>
HPE Storage, Compute, SAN and Hyperconverged solutions like Simplivity.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Additional Skills:</b></p></div></div></div></div></div></div></div>
Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
What We Can Offer You:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Health &amp; Wellbeing</b></p><p>
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><p></p><p><b>
Personal &amp; Professional Development</b></p><p>
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division.</p><p></p><p><b>
Unconditional Inclusion</b></p><p>
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Let's Stay Connected:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>#turkey
#operations<p></p><p><b>
Job:</b></p>
Services<p><b>
Job Level:</b></p>
Specialist<p><br>
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</b></p><p><br>
</p><p>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</p><p><br>
</p><p><b>No Fees Notice &amp; Recruitment Fraud Disclaimer</b></p><p></p><p><i><br>
It has come to HPE&rsquo;s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.</i></p><p></p><p><i><br>
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment </i><i>agencies/vendors </i><b><i>will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. </i></b><i>The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.</i></p></div>

Global Technical Support Engineer

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
At Amazon, we pioneer.<br>
We also treat every single day like it&rsquo;s day one. And we never sit still while we do it.<br>
Are you up for crafting solutions and solving tomorrow&rsquo;s problems today?<br>
<br>
Then we have the opportunity for you!<br>
We&rsquo;re seeking experienced, Operations Managers to join our network.<br>
As an Operations Manager, you&rsquo;ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don&rsquo;t shy away from rolling up your sleeves and getting involved whenever necessary.<br>
You&rsquo;ll be directly responsible for developing a team of Area Managers and their direct report. The quality of your leadership is key to success in this role: you&rsquo;ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.<br>
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
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Key job responsibilities<br>
Your role will be pivotal in the overall management, control, organization and direction of Outbound operational areas of your site. Your responsibilities will include, amongst others:<br>
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Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site,<br>
Monitor, analyze and work on improvement of customer experience and delivery performance.<br>
Maintain and develop KPIs and SLAs through daily management and follow-up.<br>
Become proficient on specific, larger-scale processes and activities, such as 5S audits,<br>
In your inventory control and systems environment, you&rsquo;ll handle meaningful data collection, updating operations metrics on an hourly basis,<br>
Therefore, you&rsquo;ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,<br>
Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,<br>
Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network,<br>
Contribute to process improvement and cost optimization initiatives. Lead lean projects in order to ensure continuous and sustainable improvements.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s degree, preferably in engineering,logistic,management</li><li>Advanced proficiency in verbal and written English and Turkish</li><li>Previous experience in leading large, diverse teams,</li><li>Proven experience in operations, engineering, industrial or supply chain management.</li><li>Overall understanding of inbound and outbound operations as well as support function roles.</li><li>Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li><li>Relevant experience in using data or anecdotal evidence to influence business decisions</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we&rsquo;d love to hear from you.</li><li>Master&rsquo;s degree</li><li>Experience in Lean, Six Sigma and Kaizen techniques</li><li>You embrace change, and are willing to relocate if necessary</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Manager, Turkey Fulfilment Center Operations, Turkey Fulfilment Center Operations

<div><div><div><div>Job category</div>
<div>Sales</div>
</div><div><div>Experience level</div>
<div>Intermediate</div>
</div><div><div>Relocation available</div>
<div>This role is not eligible for relocation</div>
</div></div><div><div><div>Job type</div>
<div>Professionals</div>
</div><div><div>Travel required</div>
<div>Up to 75% travel should be expected with this role</div>
</div><div><div>Job code</div>
<div>RQ108976</div></div></div></div>
<br><div><div><div><p>It's more than just oil. It's liquid engineering. Castrol provides all the oils, fluids and lubricants the world needs, for every driver, every rider and every industry.</p><p>
Castrol is here to serve every driver, every motorcyclist and every industry on earth. We do this through Liquid Engineering. That means crafting high performance oils, lubricants, fluids and greases for every application you can imagine. We also know that you need every part of your world to run efficiently, so we lubricate every part of the car or motorcycle you own, the escalators at your local shopping mall, the elevator at your office, and even the production line that made your refrigerator.</p><p>
We are here for you in the world's mines and quarries, its cruise ships and airliners, its wind farms and wheat fields. Whatever you need, we help make it happen.</p><p></p><h2 class="jobSectionHeader"><b>
About the Role</b></h2><p>
The Industrial Technical Services Specialist &ndash; TUCA represents Castrol&rsquo;s technical expertise for industrial customers across Turkey, acting as the link between Castrol products, services, and customer operations.</p><p>
The role is primarily field‑based and focuses on delivering practical, value‑adding technical services that support safe, reliable, and efficient industrial operations. Working closely with Sales, Marketing, and external partners, the role contributes to value‑based selling, builds long‑term technical partnerships with customers, and supports sustainable business growth through effective service delivery and continuous improvement.</p><p></p><h2 class="jobSectionHeader"><b>
What You Will Deliver</b></h2><ul><li>
Execute the Technical Services plan for Turkey, aligned with business strategy and commercial priorities</li><li>
Deliver front‑line technical support to industrial customers through structured problem diagnosis, site inspections, and solution development</li><li>
Embed Castrol technical standards, lubrication practices, and application guidance into field‑level service delivery</li><li>
Apply reliability engineering and condition monitoring techniques to identify risks and improvement opportunities across customer operations</li><li>
Convert field insights into clear technical recommendations, customer value propositions, and improvement initiatives</li><li>
Lead value improvement projects, technical case studies, and field trials supporting new products and service offerings</li><li>
Build technical capability across partners and internal stakeholders through effective knowledge sharing and field engagement</li><li>
Support value‑based selling by contributing technical input while managing multiple field initiatives in line with HSE and compliance requirements</li></ul><p></p><h2 class="jobSectionHeader"><b>
What you will need to be successful</b></h2><ul><li>
Bachelor&rsquo;s degree in Engineering (Mechanical, Chemical, or Materials Engineering preferred)</li><li>
5&ndash;8 years of experience in industrial maintenance, lubrication, or reliability‑focused roles</li><li>
Practical knowledge of industrial lubrication applications, reliability engineering, and condition monitoring methods</li><li>
Experience working with industrial customers in the Turkish market</li><li>
Ability to convert technical findings into clear commercial and operational recommendations</li><li>
Analytical problem‑solving skills applied in operational and field‑based environments</li><li>
Clear and professional communication skills when engaging technical and non‑technical stakeholders</li><li>
Confident, professional presence when representing Castrol during customer interactions</li><li>
Structured and practical approach to managing customer issues and service delivery</li><li>
Commercial awareness when evaluating technical decisions and solutions</li><li>
Ability to enable, guide, and support technical capability development across partner and internal teams</li><li>
Capability to balance multiple priorities in a role that requires frequent travel</li></ul><p></p><h2 class="jobSectionHeader"><b>
Additional Role Requirements</b></h2><ul><li>
The role involves extensive field engagement and regular customer site visits</li><li>
Valid Class B driving licence</li><li>
Willingness to travel approximately 70% of the time, primarily across Turkey, with occasional travel to Ukraine and Central Asia</li></ul><p></p><p><b>
Why join us?</b></p><p>
At castrol, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.</p><p>
There are many aspects of our employees&rsquo; lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others!</p><p>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><p>
Reinvent your career as you help our business meet the challenges of the future. Apply now!</p></div><p></p>
<div><p><b>Legal Disclaimer:</b></p><br>
<p></p>
<p>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp&rsquo;s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.</p><br>
<p></p>
<p>
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p></div></div></div>
<br><div><div><p><b>Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.</b></p><p></p><p><br>
Pay</p><p><br>
bp offers competitive pay in line with industry standards, making us an employer of choice.<br>
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Discretionary bonus</p><p></p><p><br>
We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service to recognize commitment to the company.<br>
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Retirement &amp; savings</p><p><br>
We offer a range of discretionary retirement and savings plans to help provide you and your family with financial security.<br>
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Insurance benefits</p><p><br>
To give you additional peace of mind, bp provides valuable insurance benefits in some countries. These are designed to provide financial assistance to employees and their families if employees become unwell or die in service.<br>
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Equity</p><p><br>
Depending on your location and job level, there may be equity (stock and share) options you are eligible to join so you can be part of bp&rsquo;s success.</p></div></div>
<br><div><div><p>Disclaimer</p><br>
<p></p>
<p>
This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers&rsquo; discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.</p></div></div>

Industrial Technical Services Specialist – TUCA

Explore 125+ Customer service team lead in Istanbul this April. Find roles across top companies and apply now to boost your career.