customer service specialist Jobs in Istanbul

customer service specialist

1st level service desk agent Jobs in Istanbul

1st level service desk agent

category management specialist / lead Jobs in Istanbul

category management specialist / lead

customer operations executive Jobs in Istanbul

customer operations executive

customer service specialist – turkey Jobs in Istanbul

customer service specialist – turkey

customer service team lead

CHEP

<div>CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world&rsquo;s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
 
 
What does that mean for you? You&rsquo;ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You&rsquo;ll help change how goods get to market and contribute to global sustainability. You&rsquo;ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .
<h1 class="jobSectionHeader">Job Description
</h1>Key Responsibilities May Include:
<ul><li>Analyze customer data to monitor key metrics such as asset usage, stock levels, and transaction discrepancies, delivering actionable insights that optimize operations and enhance client relationships.
</li><li>Work closely with customers and Account Managers to resolve audit discrepancies, improve asset management practices, and address any transactional challenges.
</li><li>Coordinate administrative functions, including contract management, billing accuracy, and audit resolution, ensuring seamless account operations.
</li><li>Foster strong client relationships by providing timely support and tailored solutions that drive operational efficiency and improve supply chain management.
</li><li>Prepare and analyze KPI reports, offering insights on performance against targets and identifying areas for improvement to support customer growth.
</li><li>Collaborate with cross-functional teams (e.g., Finance, Logistics, IT) to streamline data flows and improve processes that enhance customer satisfaction and service delivery.
</li><li>Effectively prioritize and manage multiple tasks to ensure all customer needs are addressed, balancing day-to-day account management with time-sensitive demands.
</li><li>Contribute to process improvement initiatives, supporting the development of tools and systems that drive operational efficiency and enhance the overall customer experience.
</li></ul><h1 class="jobSectionHeader">Account Coordinator
</h1>6-month maternity cover based in Istanbul
&ldquo;Because great customer partnerships start with strong support.&rdquo;
<h2 class="jobSectionHeader">Purpose of the Role
</h2><ul><li>The main responsibility of the role is to support execution of a local Commercial team to expand CHEP&rsquo;s market penetration in line with the commercial policy.
</li><li>Responsible for managing and supporting CRM team and CHEP&rsquo;s portfolio of mid-tier customers across all relevant sectors.
</li></ul>Key Accountabilities
<ul><li>Support for the Sales and Account Executive team
</li><li>Prepare presentations, offers, reports and contract drafts for the Sales Field team
</li><li>Coordinate new business opportunities &ndash; Contact prospects from the office via e-mail or phone. Populate the sales pipeline via the calls program. Talk with potential customers to clarify equipment needs. Evaluate the size, value and timing of the opportunity.
</li><li>Prepare client contracts
</li><li>Manage Credit Check and new account creation process management
</li><li>Collaboration and handover to customer service team
</li><li>Manage Client Database, set up of client accounts
</li><li>Regular reporting of the field activity for management
</li><li>Ensure the use of Salesforce in an adequate way
</li><li>Supports field team in the reception &amp; treatment of customer data
</li><li>Supports and manages the field workflow to the appropriated area, via Salesforce &amp; SAP
</li><li>improving the sales effectiveness of the field teams by analyzing the field activity and creating reports out of the mass information
</li><li>Customer Visits with Account Executive and support in Audit process
</li></ul>Ensure the Field sales team is fully equipped with sales materials like brochures, presentations, promotional items.
<ul><li>Build and maintain strong relationships with stakeholders at all levels within customer organizations.
</li><li>Collaborate with local business teams where required to ensure seamless communication.
</li></ul>Qualifications
<ul><li>Recent University Graduate ( bachelor&rsquo;s degree in business, Economics, Engineering, or a related field) or minimum 3rd year completed University.
</li><li>Min. 0-1 years office experience in administrative role
</li><li>Proactive and good team player for support
</li><li>Open to build new relationship and feedback
</li><li>Proven track record in commercial negotiation, customer communications, and project management
</li></ul>Experience
<ul><li>Eager to work and learn with these sectors
</li><li>Who wants to promote yourself Sales and Account customer management
</li></ul>Skills and Knowledge
<ul><li>Strong networking, relationship building, and interpersonal skills with the ability to engage stakeholders at multiple levels.
</li><li>Proficiency in MS Office applications.
</li><li>Strong analytical skills, attention to detail, and ability to interpret business data.
</li><li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
</li><li>Creative problem-solving capabilities with a proactive approach to customer needs.
</li><li>Knowledge of supply chain and logistics processes (CHEP experience advantageous).
</li><li>Willingness and ability to travel.
</li><li>Personal Competencies: analytical, good attention to detail, organization skills, good listener, relationship builder, team player, excellent written and verbal communication skills
</li><li>Experienced in the application of MS Office, Excel, PowerPoint etc.
</li></ul>&ldquo;From coordination to customer connection &mdash; you help keep our commercial team moving.&rdquo;
#LI-RM1
<h1 class="jobSectionHeader">Remote Type
</h1>Hybrid Remote
<h1 class="jobSectionHeader">Skills to succeed in the role
</h1>Account Management, Adaptability, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Analytics, Data Integrity, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Our Business, Problem Resolution, Root Cause Analysis (RCA), Taking Ownership, Teamwork, Understand Customers, Value Propositions
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.</div>

Account Coordinator ( 6 month Maternity cover)

Timken

<div>What Timken makes possible begins with you. 
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. 

A career at Timken means you can have an immediate impact doing Work That Matters to the world&mdash; improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. 


Role Summary:

We are looking for a high-energy, results-driven Sales Engineer to drive business growth in Turkey - Ankara-Konya and Eskisehir region. The successful candidate will be responsible for achieving sales targets, building strong customer relationships, and identifying opportunities for Timken&rsquo;s innovative product solutions.

<h3 class="jobSectionHeader">Key Responsibilities:</h3>
<ul>
<li>Meet or exceed sales targets in line with regional strategies and management direction.
</li>
<li>Collaborate with Sales Manager to develop and implement customer-specific sales plans, including pricing strategies, business development, and demand planning.
</li>
<li>Spend at least 80% of working time on direct, face-to-face customer engagement&mdash;both new and existing.
</li>
<li>Identify market opportunities and assess potential for Timken&rsquo;s products .
</li>
<li>Strengthen relationships across all customer levels, coordinating with internal functions like Marketing, Engineering, Customer Service, Manufacturing, and Supply Chain.
</li>
<li>Develop and support a robust channel partner network through joint visits, technical guidance, and marketing activities.
</li>
<li>Understand customer drivers and market trends to influence buying decisions and promote new solutions or products.
</li>
<li>Create focused tactics and account plans to effectively target high-potential customers and segments.
</li>
<li>Provide internal and external technical training on Timken products and applications.
</li>
<li>Maintain a healthy CRM pipeline by logging quality opportunities and visit records; ensure pipeline aligns with sales targets.
</li>
<li>Monitor competitor activities and develop counter-strategies using Timken&rsquo;s value proposition. Participate in pricing strategy development and customer negotiations.
</li>
</ul><h3 class="jobSectionHeader">Qualifications:</h3>
<ul>
<li>Bachelor&rsquo;s degree in Engineering (Mechanical preferred).
</li>
<li>Minimum 6 years of sales experience in industrial sectors such as bearings, metals, mining, or cement.
</li>
<li>Extensive experience in working with setting up and working with distrbution networks
</li>
<li>Fluent in English and local language.
</li>
<li>High-energy, self-motivated &quot;hunter&quot; mindset.
</li>
<li>Valid, unendorsed driver&rsquo;s license.
</li>
<li>Must be based in Ankara region.
</li>
<li>Must be a Turkish citizen.
</li>
</ul><h3 class="jobSectionHeader">Technical Skills:</h3>
<ul>
<li>Strong understanding of mechanical engineering principles and rotating equipment.
</li>
<li>Ability to read and interpret technical mechanical drawings and specifications.
</li>
<li>Proficient in industrial product application and troubleshooting.
</li>
<li>CRM software proficiency (e.g., Salesforce).
</li>
<li>Familiarity with pricing models, sales forecasting, and reporting tools.
</li>
<li>Ability to conduct technical presentations and product demos.
</li>
<li>Good command of MS Office, especially Excel and PowerPoint.
</li>
</ul><h3 class="jobSectionHeader">Soft Skills:</h3>
<ul>
<li>Excellent communication and interpersonal skills.
</li>
<li>Strong negotiation and influencing abilities.
</li>
<li>Problem-solving mindset with customer-first thinking.
</li>
<li>Ability to work independently and manage time effectively.
</li>
<li>Strategic thinking with a proactive approach to business development.
</li>
<li>Team player who can collaborate cross-functionally.
</li>
<li>Adaptable and resilient in a dynamic market environment.</li></ul> 

Interested? 
Please discuss your interest with your manager and submit your application via MySuccess - Careers. 


Let&rsquo;s grow together&mdash;your next step could be right here! 

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.</div>

Sales Engineer - Ankara

<div><div>We&rsquo;re looking for Planning Specialist across our business located in Maltepe, İstanbul! 
</div><div>
Let's be the part of our #TogetherUnstoppable team! 
</div><div>
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results. 
</div><div>
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value-added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area. 
</div><div>
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space. 
</div><div>
Qualifications:</div><ul><li>Preferably bachelor&rsquo;s degree in Industrial Engineering, International Logistics or related fields</li><li>Having knowledge on logistics processes is strong asset</li><li>Able to work under pressure and meet deadlines</li><li>Minimum Upper Intermediate in English both verbal and writing is a must</li><li>Very good command of MS Office tools</li><li>Strong organization and planning skills</li><li>Willing to work cooperatively as a team member</li><li>High customer focus and teamwork spirit</li></ul><div> 
Job Description</div><ul><li>Following daily open orders and make sure that about their logistical organization</li><li>Managing 3rd PL firms according to customer needs</li><li>Making a long-term critical part analysis</li><li>Providing the parts to production lines in time without any production loss</li><li>Deciding MOT (mode of transportation) in short-term and long term by optimizing budget cost.</li><li>Optimizing the route definition for under the cross-docking service.</li><li>Managing material flow during contingency or disaster periods, creating alternative flow plans to feed production according to JIT principles</li><li>Making risk and root cause analysis for all supply chain processes and establishing of precautions and emergency plans</li><li>Supporting daily, weekly and monthly reports</li></ul></div><div></div>

LLP - Planning Specialist

Speechify

<div>The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading &ndash; PDFs, books, Google Docs, news articles, websites &ndash; into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting &ndash; Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.

Our interview process involves several technical interviews and we aim to complete them within 1 week.

What You'll Do
<ul>
<li>Opportunity to lead key engineering and product decisions</li>
<li>Actively shipping production code for the Speechify iOS app</li>
<li>Work within a dedicated product team</li>
<li>Participate in product discussions to shape the product roadmap</li>
<li>Maintain and enhance the existing complex app architecture</li>
</ul>
An Ideal Candidate Should Have
<ul>
<li>Experience. You've worked on products that scaled to a large user base</li>
<li>Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product</li>
<li>Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience</li>
<li>Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction</li>
<li>Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time</li>
<li>Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down</li>
<li>Technical skills. Swift, SwiftUI</li>
</ul>
Technical Requirements:
<ul>
<li>Swift Programming Language</li>
<li>SwiftUI experience</li>
<li>Experience in Multithreading Programming</li>
<li>Working with CI/CD infrastructure</li>
<li>Experience with Fastlane</li>
<li>SOLID principles, the ability to write every single class according to SOLID</li>
<li>Experience with Git and understanding of different Git strategies</li>
</ul>
What We offer:
<ul>
<li>A fast-growing environment where you can help shape the company and product</li>
<li>An entrepreneurial crew that supports risk, intuition, and hustle</li>
<li>The opportunity to make a big impact in a transformative industry</li>
<li>A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture</li>
<li>Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives</li>
<li>Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world</li>
<li>Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio</li>
</ul>
Think you're a good fit for this job?

Tell us more about yourself and why you're interested in the role when you apply.
 
And don't forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit?

Refer them!

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.</div>

Software Engineer, iOS Core Product - Istanbul, Turkey

Oredata Yazılım Anonim Şirketi

<div>OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.
Read more: https://medium.com/@oredata-engineering
Responsibilities<ul><li>
Managing a portfolio of high-value clients with a consultative, partnership-oriented approach</li><li>
Building trust-based relationships and acting as the strategic advisor to stakeholders</li><li>
Manage the sales cycle from opportunity to proposal creation to negotiation and closing.</li><li>
Understand client requirements, propose suitable solutions, and build long-term relationships.</li><li>
Understanding client goals and aligning solutions to support their success</li><li>
Coordinating with internal teams to deliver service excellence and resolve issues proactively.</li><li>
Work closely with Business Development Representatives (BDRs) and Customer Success Managers (CSMs) for best of breed customer experience.</li><li>
Stay up-to-date with Cloud and Licensing market trends and incorporate them into sales strategies.</li><li>
Leading quarterly business reviews, performance reports, and upsell/renewal conversations</li><li>
Identifying and executing account growth opportunities</li></ul>
Requirements<ul><li>
Minimum 10 years of experience in Cloud (AWS, Azure, Google Cloud) and Licensing solutions.</li><li>
Proven expertise in enterprise sales with strong B2B experience.</li><li>
Prior experience in customer segmentation within the retail, FMCG, or e-commerce industries is highly preferred.</li><li>
Experience working with holding structures, logistics companies, or manufacturing-focused organizations.</li><li>
Excellent communication and negotiation skills, with a strong ability to acquire new clients.</li><li>
Experience in evaluating sales opportunities, preparing proposals, and managing contract processes.</li><li>
Excellent communication and negotiation skills, with a strong ability to acquire new clients.</li><li>
Ability to analyze market dynamics and develop strategic sales approaches.</li><li>
Results-driven and goal-oriented mindset.</li><li>
Problem-solving mindset and ability to adapt to a fast-paced environment.</li><li>
Advanced in English</li></ul>
Required Technical Skills and Experience
Technical competence is essential not for coding, but for translating technical challenges into quantifiable business outcomes for C-level buyers.
Strategic Solution Competence: The ability to articulate the business value and competitive advantage of Data, Artificial Intelligence (AI), and Cloud (GCP) solutions to C-level executives. Critical competence includes understanding core architectural concepts and transforming a customer's technical challenges into a clear quantification of the financial return on investment (ROI) delivered by Oredata Services.
Qualification Framework Expertise: Proven, hands-on experience utilizing the MEDDIC methodology for sales qualification and accurate revenue forecasting.
CRM and Pipeline Discipline: Meticulous maintenance of pipeline data within the CRM (Salesforce prefarably) , ensuring that all deal stages are backed by verified buyer evidence (e.g., defined Metrics, confirmed Economic Buyer) .
Competitive Intelligence: Proficiency in utilizing competitive analysis and internal battle cards to differentiate Oredata's Services against competing solutions or internal customer initiatives.
Required Soft Skills and Behavioral Traits
Consultative Selling Mastery: Exceptional ability to conduct comprehensive discovery (leveraging SPIN techniques) to identify and amplify the customer&rsquo;s core business pain points .
Executive Presence: Confidence and credibility to engage with and challenge senior executives (CFOs, CTOs) to drive high-impact, strategic decisions.
Goal Orientation: Innate drive, optimism, and resilience required to navigate long B2B sales cycles and consistently achieve new logo revenue quotas.
Team Collaboration: Proven ability to work seamlessly with BDRs (for pipeline quality) and CSMs (for post-sale value realization).
Get to know us
If you want to know more about us and what we do, then visit our website: www.oredata.com
Why Oredata?<ul><li>
Remote working and flexible time off</li><li>
Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)</li><li>
Access to Online Training Platforms (Udemy, Praktika ,Pluralsight, A Cloud Guru, Coursera, etc.)</li><li>
Opportunity to work on international projects</li><li>
Private Health Insurance</li><li>
Birthday Leave Policy</li><li>
Dynamic work ecosystem where you can take initiative and responsibility</li><li>
Open communication, flexibility and start-up spirit</li><li>
Learning &amp; Development opportunities for both personal and professional growth</li></ul>
Kişisel verileriniz işe alım s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amacıyla veri sorumlusu sıfatıyla şirketimiz Oredata Yazılım A.Ş. tarafından işlenecektir. Kişisel verilerinizin işlenmesi ve haklarınızla ilgili detaylı bilgiye https://oredata.com/personal-data-protection-policy/ bağlantısı &uuml;zerinden ulaşabilirsiniz.</div>

Sales Manager

FedEx

<div>
 We have an exciting opportunity for you to join our team of Couriers.
 
 
 
 Who We Are
 
 
 
 FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone&rsquo;s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
 <li>
 Representing FedEx in front of our customers, courteously picking up and delivering their packages
 </li>
 <li>
 Driving vehicles in FedEx fleet on defined routes in various postcodes, making sure customers&rsquo; packages get to the right place, on time
 </li>
 <li>
 Making sure vehicles are always operated safely and legally
 </li>
 <li>
 Following all FedEx Health and Safety and other company policies and procedures
 
 
 </li>
 </ul>
 
 What Do You Bring With You
 
 
 
 <ul>
 <li>
 Be a reliable team player
 </li>
 <li>
 Be energetic and enthusiastic
 </li>
 <li>
 Have a strong customer focus
 </li>
 <li>
 Have good communication skills
 </li>
 <li>
 Have an eye for detail to make sure paperwork is correct
 </li>
 <li>
 Holding a valid driving license for type of vehicle assigned is essential and held for 2+ years would be an advantage.
 </li>
 <li>
 Adaptability to external driving conditions and circumstances is required
 </li>
 <li>
 Commercial driving experience would be an advantage
 </li>
 <li>
 Basic geographical knowledge
 
 
 </li>
 </ul>
 
 What Do We Offer
 
 
 
 <ul>
 <li>
 Attractive compensation package
 </li>
 <li>
 Training to get you started and on-the-job learning opportunities
 </li>
 <li>
 Extensive learning resources to further develop your skills and knowledge
 </li>
 <li>
 Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
 </li>
 <li>
 Employee Assistance Program for you and your family in difficult life situations
 </li>
 <li>
 Employee reduced-rate shipping
 </li>
 <li>
 Great career opportunities
 </li>
 <li>
 FedEx is one of the worlds most admired companies and trusted brands year after year
 
 
 </li>
 </ul>
 Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we&rsquo;re ready to invest in your development. Join FedEx.
 
 
 FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
 
 
 Our Company
 
 
 FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
 
 Our Philosophy
 
 
 The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 
 
 Our Culture
 
 
 Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.
 
 
 Equity, Opportunity &amp; Diversity (EO&amp;D)
 
 
 Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.
 
 
 We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.
</div>

Courier - IGA

DP World

<div>We are looking for a detail-oriented and commercially driven Air Import Pricing Executive to manage daily air import pricing activities by preparing competitive and profitable quotations. In this role, you will work closely with airlines, overseas agents, and internal stakeholders to support business growth while ensuring pricing accuracy, service excellence, and profitability.
Your Responsibilities:<ul><li>
Prepare accurate, competitive, and profitable Air Import quotations,</li><li>
Negotiate rates with airlines and overseas agents to secure the best commercial solutions,</li><li>
Maintain and update buying and selling rates in line with market conditions,</li><li>
Support the Sales team by providing timely pricing solutions and commercial guidance,</li><li>
Monitor market trends, carrier capacity, and pricing developments to identify business opportunities,</li><li>
Ensure quotation accuracy, profitability, and compliance with company procedures and service standards,</li><li>
Develop and maintain strong relationships with airlines, overseas agents, customers, and internal stakeholders,</li><li>
Support RFQ and tender processes by providing competitive pricing solutions,</li><li>
Maintain pricing records, reports, and relevant documentation accurately and on time.</li></ul> 
Your Profile:<ul><li>
Bachelor's degree in Logistics, Business Administration, International Trade, or a related field,</li><li>
Minimum 4 years of experience in Air Freight Import Pricing or Air Freight Operations,</li><li>
Experience negotiating rates with airlines and overseas agents and preparing competitive quotations,</li><li>
Good knowledge of air freight pricing processes and international logistics operations,</li><li>
Advanced level of English, both written and spoken,</li><li>
Proficiency in MS Office applications,</li><li>
Strong commercial awareness with the ability to balance competitiveness and profitability,</li><li>
Excellent communication, negotiation, and stakeholder management skills,</li><li>
Strong analytical thinking and problem-solving abilities,</li><li>
Detail-oriented with excellent organizational and follow-up skills,</li><li>
Ability to manage multiple priorities in a fast-paced environment,</li><li>
Customer-oriented, proactive, and results-driven mindset.</li></ul> 
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
We&rsquo;re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer&rsquo;s door.
WE MAKE TRADE FLOW
To Change What's Possible For Everyone 
#LI-EY1</div>

Air Freight Pricing Executive

Explore 24+ Customer service team lead in Istanbul this August. Find roles across top companies and apply now to boost your career.