(hebrew & english) customer support consultant, hospitality (remote)

remotely freelance game translator (english/arabic to turkish)

(hebrew & english) customer support consultant, hospitality (remote) Jobs in Istanbul

1st level service desk agent Jobs in Istanbul

1st level service desk agent

account manager

ai software engineer lead Jobs in Istanbul

ai software engineer lead

ceo office assistant

customer service team lead

Sonova

<div></div><div><div><div><p>Who we are</p><p>
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.</p>
<p>Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,</p>
<p>Here you&rsquo;ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.</p>
</div></div><div><div><div><div>Istanbul, Turkey
</div></div></div></div><div><div><div><div><p>Sales and Customer Service Director
</p></div></div></div></div><div><div><div><div><div>This is a high-impact commercial leadership opportunity in Turkey, with responsibility for leading the sales organization and customer service function to drive business performance, strengthen customer engagement and support the sustainable growth of the local affiliate.</div>
<div>
The Sales &amp; Customer Service Director will play a critical role in defining and executing the commercial agenda, translating the country strategy into clear sales priorities, disciplined execution and measurable business outcomes. The role will focus on strengthening sales force effectiveness, building trusted relationships with key customers and market stakeholders, and ensuring a consistently high-quality customer experience.</div>
<div>
As a member of the local leadership team, this position will contribute to the strategic direction, market development and overall performance of the Turkish affiliate, partnering closely with the Managing Director and cross-functional leaders to drive growth, operational excellence and long-term value creation.</div><br>
<div></div>
<div><b>
In this role, you will lead:</b></div><br>
<div></div>
<div><b>
Sales Strategy &amp; Commercial Planning</b></div>
<ul>
<li>Develop and implement national sales plans aligned with the Turkey affiliate strategy and overall company objectives.</li>
<li>Translate sales targets into clear regional priorities, action plans and KPIs for the sales organization.</li>
<li>Contribute to the annual budget, forecast and business planning processes with robust sales assumptions, market insights and risk/opportunity analysis.</li>
<li>Monitor market trends, customer needs, competitor activity and regional performance to identify growth opportunities.</li></ul><br>
<div></div>
<div><b>
Sales Leadership &amp; Target Delivery</b></div>
<ul>
<li>Lead and manage the sales organization to achieve and exceed sales targets across Turkey.</li>
<li>Drive sales execution through regular performance reviews, regional business follow-up and corrective action plans where required.</li>
<li>Monitor sales performance by region, customer segment, product category and sales representative.</li>
<li>Ensure disciplined execution of commercial priorities, product launches, campaigns, pricing guidance and promotional activities.</li></ul><br>
<div></div>
<div><b>
Regional Sales Management &amp; Sales Force Effectiveness</b></div>
<ul>
<li>Lead, coach and develop the Regional Sales Managers, ensuring strong accountability and consistent execution across regions.</li>
<li>Improve sales force effectiveness through clear routines, visit planning, pipeline management, customer segmentation and opportunity tracking.</li>
<li>Set clear objectives for the sales team and ensure regular follow-up on performance, capabilities and development needs.</li>
<li>Identify capability gaps and work with HR, Marketing and regional teams to strengthen sales competencies and the leadership pipeline.</li></ul><br>
<div></div>
<div><b>
Key Account &amp; Stakeholder Management</b></div>
<ul>
<li>Build and maintain strong relationships with key customers, distributors, retailers, healthcare professionals and relevant market stakeholders.</li>
<li>Support Regional Sales Managers in developing and executing account plans for strategic and high-potential customers.</li>
<li>Identify and pursue new business opportunities, partnerships and customer development initiatives.</li>
<li>Strengthen customer retention, loyalty and share of wallet through disciplined account management and high-quality service.</li></ul><br>
<div></div>
<div><b>
Customer Service Leadership</b></div>
<ul>
<li>Lead and continuously improve the customer service function to ensure efficient, reliable and customer-focused support.</li>
<li>Define, monitor and improve customer service KPIs, including response time, order handling, complaint resolution, service quality and customer satisfaction.</li>
<li>Ensure strong collaboration between Sales, Customer Service, Supply Chain, Finance and Marketing to improve the end-to-end customer experience.</li>
<li>Implement operational improvements, tools and processes that simplify customer interactions and increase responsiveness.</li></ul><br>
<div></div>
<div><b>
Market Insights &amp; Commercial Excellence</b></div>
<ul>
<li>Conduct regular market, customer and competitor analysis to inform sales priorities and business decisions.</li>
<li>Use sales data and performance insights to identify risks, opportunities and improvement actions.</li>
<li>Drive commercial discipline around pricing, discounts, customer prioritization and margin protection, in alignment with Finance and the MD.</li>
<li>Promote fact-based decision-making and continuous improvement across the sales and customer service organization.</li></ul><br>
<div></div>
<div><b>
Cross-Functional Collaboration &amp; Local Leadership</b></div>
<ul>
<li>Act as an active member of the Turkey leadership team, contributing to the overall performance and development of the affiliate.</li>
<li>Work closely with Marketing, Finance, Operations, HR and regional teams to ensure aligned priorities and effective execution.</li>
<li>Support the Managing Director in local business reviews, strategic initiatives and organizational transformation.</li>
<li>Ensure sales and customer service priorities are aligned with broader regional and company objectives.</li></ul><br>
<div></div>
<div><b>
Compliance, Governance &amp; Ethical Standards</b></div>
<ul>
<li>Ensure all sales and customer service activities are conducted in compliance with local laws, company policies and internal compliance standards.</li>
<li>Reinforce ethical business practices in customer interactions, pricing, discounts, commercial agreements and stakeholder engagement.</li>
<li>Ensure accurate and timely reporting of sales activities, forecasts, customer service KPIs and business risks.</li>
<li>Promote a culture of ownership, accountability, customer focus and integrity across the sales and customer service teams.</li></ul><br>
<div></div>
<div><b>
Your background:</b></div>
<ul>
<li>10+ years of sales experience in the Turkish market, with a strong track record of driving business growth, leading change and delivering results in a competitive commercial environment.</li>
<li>Experience managing teams and developing high-performing sales organizations, ideally with exposure to sales force effectiveness, funnel management and structured commercial execution.</li>
<li>Strong stakeholder management skills, with the ability to build trusted relationships with customers, partners, internal teams and senior leaders.</li>
<li>Commercially strong, customer-oriented and entrepreneurial, with solid communication and negotiation skills, strong organizational discipline and a clear results orientation.</li>
<li>Experience working with ERP systems and bring strong product understanding, with the ability to quickly translate market and customer needs into commercial actions.</li>
<li>Demonstrate strong ethical values, integrity and sound business judgment in all customer and stakeholder interactions.</li>
<li>Collaborative and intrinsically motivated leader, diligent, curious, externally focused and future-oriented, with a strong desire to win in the marketplace.</li>
<li>Experience in the medical, pharmaceutical or consumer goods industry would be highly relevant.</li>
<li>Experience working in a global matrix organization.</li>
<li>Fluency in Turkish and English is required.</li>
<li>Experience acting as a change agent and leading teams through transformation would be highly valued.</li>
</ul></div></div></div></div><div><div><p>Sonova is an equal opportunity employer.</p><p>
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.</p>
</div></div><div><div><div><div>163712</div></div></div></div></div><p></p>

Sales and Customer Service Director

Gucci

<div>
 <p>
  Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world&rsquo;s most desirable fashion houses. Eclectic, contemporary, romantic&mdash;Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Mission
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  The TM is responsible for maximizing store performance in order to overachieve targets and goals with a strong focus on team management and development.
 </p>
 <p>
  Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients.
 </p>
 <p>
  The TM is responsible for ensuring the team demonstrates exceptional service culture and client experience, representing the brand as a Gucci Ambassador by promoting its values.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  &bull;Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
 </p>
 <p>
  &bull;Working on the shop floor, the TM will be in constant contact with the team and what is happening on a daily basis.
 </p>
 <p>
  &bull;Provide support and ongoing feedback to client advisors to ensure their development, motivation and sense of belonging.
 </p>
 <p>
  &bull;Conduct regular performance conversations to discuss results and develop action plans.
 </p>
 <p>
  &bull;Conduct on spot coaching to ensure consistent client experience.
 </p>
 <p>
  &bull;Participate in attracting, recruiting and onboarding a high performing team.
 </p>
 <p>
  &bull;Partner with Store Manager and Human Resources for all employee relations issues to ensure effective resolution.
 </p>
 <p>
  &bull;Make sure that all the company policies and procedures are followed by all the team members.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Client
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull;Lead and inspire the team on executing superior client experience, ensuring the hospitality mindset within the team.
 </p>
 <p>
  &bull;Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele.
 </p>
 <p>
  &bull;Lead the execution of clientelling activities with the store team, developing actions to reach the goals and KPIs.
 </p>
 <p>
  &bull;Demonstrate leadership by playing an active role on the sales floor.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Product
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  &bull;Monitor the performance of the assigned categories and proactively propose action plans to reach the targets.
 </p>
 <p>
  &bull;Partner with Merchandising team providing effective feedback on products, stock situation and specific requests for the store in order to grow the business.
 </p>
 <p>
  &bull;Collaborate with VM team in order to maximize the category potential while guaranteeing that the image of the store is maintained according to guidelines.
 </p>
 <p>
  &bull;Ensure the team develops a full product knowledge through specific training, while making sure they are aware of market trends and competitors.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 2-4 years of sales management experience in retail, luxury retail, or service related industry.
  </li>
  <li>
   Bachelor&rsquo;s Degree in a related field is preferred.
  </li>
  <li>
   Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
  </li>
  <li>
   Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
  </li>
  <li>
   Ability to manage competing priorities in a fast-paced environment.
  </li>
  <li>
   Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
  </li>
  <li>
   Industry awareness and strong business acumen.
  </li>
  <li>
   Strong verbal and written communication skills and excellent organizational skills.
  </li>
  <li>
   Passion for the Fashion Industry.
  </li>
  <li>
   Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism.
  </li>
  <li>
   Flexibility to work a retail schedule which will include evenings, weekends and holidays.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Competencies
  </strong>
 </p>
 <ul>
  <li>
   Entrepreneurial spirit
  </li>
  <li>
   Sales and Client focused
  </li>
  <li>
   Developing/coaching others
  </li>
  <li>
   Leading by example
  </li>
  <li>
   Relationship builder
  </li>
  <li>
   Effective communicator
  </li>
 </ul>
 <p>
 </p>
</div>


Team Manager

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon we&rsquo;re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us.<br>
<br>
Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that aims to help strategic brands partner with Amazon to grow their business.<br>
<br>
As a Brand Specialist, you will gain 360-degree exposure to all areas of e-commerce at Amazon T&uuml;rkiye, owning the relationship with your brand and structuring with them a short and long term strategy oriented at brand&rsquo;s growth and Customer Satisfaction. You will act as consultant driving selection and promotional activities, monitor and work on success metrics on a daily basis, and ensure the brand&rsquo;s experience of the AVS demonstrates our customer obsession.
<br>
<br>
Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon T&uuml;rkiye &amp; Europe, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career.<br>
<br>
Could you embrace the challenge of being a Brand Specialist at Amazon? Are you looking for a diverse and international environment? Amazon offers you the chance to build up your own network on a European level by participating in community events such as team activities or by joining some of our affinity groups. Being a Brand Specialist is the starting point to accelerating your professional growth within a global leader in e-commerce.
<br>
<br>
Come build the future with us!<br>
<br>
Key job responsibilities<br>
<ul><li>Core Service: Use your knowledge in deep data analytics to identify T&uuml;rkiye industry opportunities and provide recommendations to improve overall business performance through the use of Amazon programs to drive long term benefit.</li><li>Availability &amp; Operational Excellence: Drive EU Supply Chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our fulfilment centre.</li><li>Promotion &amp; Funding: Provide recommendations for the brand&rsquo;s marketing and advertising campaigns to promote new products, increase traffic and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands to generate sales. On top of that, you will drive brand weeks with you vendors and work closely with Amazon Advertising to explore further marketing opportunities we have.</li><li>Selection &amp; IDQ: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the customer journey on Amazon (i.e.: performing walk the store session, competitor benchmarking, create enhanced content on detail pages).</li></ul><br>
A day in the life<br>
Interested in what a day in life of a Brand Specialist looks like? Check out the following videos to gain more insight into the role and team:<br>
<br>
1) Brand Specialists at Amazon - Jump Right In: https://www.youtube.com/watch?v=C4wafOkhayA<br>
2) Brand Specialists at Amazon. What do they do? https://www.youtube.com/watch?v=fYaySG_trNY</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s Degree</li><li>Fluency in English and Turkish</li><li>Professional (non-internship) experience in Marketing, Sales, Buying, Project Management, Supply Chain or Consulting.</li><li>Knowledge in MS Office programs (e.g. Excel, PowerPoint)</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Master's Degree</li><li>Strong business acumen and analytical skills</li><li>Knowledge of a third language</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Brand Specialist, Amazon Vendor Services (AVS)

Pearson

<div><p>Geo Advanced Role specialist for T&uuml;rkiye:
</p><p>The Advanced Specialist, Geo Marketing will lead the development and execution of market-focused initiatives across the PTE and Institutional in T&uuml;rkiye. The role serves as the local marketing lead, translating regional strategies into market-relevant actions that strengthen customer engagement, support business growth, and enhance channel performance.
</p><p>This position requires strong commercial and marketing acumen, the ability to influence cross-functional stakeholders, and a deep understanding of market dynamics. This is a regional role that will work closely with sales, Channel Management and Global marketing teams Marketing to identify opportunities, develop account and market plans, and drive execution of initiatives.
</p><p>The position does not have direct people management responsibility but is expected to provide leadership and coordination across multiple stakeholders and projects within the Turkish market.
</p><p><b>Key Responsibilities
</b></p><ul><li><p>Serve as the primary marketing contact for T&uuml;rkiye across regional and local stakeholders.
</p></li><li><p>Execute local brand and marketing initiatives that strengthen awareness and understanding of Pearson's value proposition.
</p></li><li><p>Ensure consistent execution of brand guidelines across all customer-facing activities and materials.
</p></li><li><p>Lead the localization and adaptation of global and regional marketing collateral for the Turkish market.
</p></li><li><p>Coordinate market-facing communications, thought leadership opportunities, and customer engagement activities.
</p></li><li><p>Support market presence through conferences, industry events, institutional forums, and partner activities.
</p></li><li><p>Support sales and channel teams through the execution of market activation initiatives that generate customer engagement and business opportunities.
</p></li><li><p>Develop and execute segment-specific marketing activities aligned to PTE and Institutional.
</p></li><li><p>Partner with sales teams to prioritize opportunities, support customer journeys, and strengthen conversion efforts.
</p></li><li><p>Support and collaborate with strategic distributors to implement local marketing and customer engagement plans.
</p></li></ul><p><b>Required
</b></p><ul><li><p>Bachelor's degree in Marketing, Business, Economics, or a related field.
</p></li><li><p>4&ndash;7 years of experience in marketing, trade marketing, market development, customer marketing, channel marketing, or a similar commercial role.
</p></li><li><p>Experience working with distributors, institutional customers, or channel partners.
</p></li><li><p>Strong analytical and business planning capabilities.
</p></li><li><p>Demonstrated ability to manage multiple stakeholders and influence across functions.
</p></li><li><p>Strong communication, presentation, and project management skills.
</p></li><li><p>Fluency in Turkish and English.
</p></li></ul><p><b>Preferred
</b></p><ul><li><p>Experience leading market-level initiatives within an international organization.
</p></li><li><p>Experience supporting account planning and business growth strategies.
</p></li><li><p>Knowledge of the Turkish education, assessment, learning, or institutional landscape (if applicable).
</p></li><li><p>Experience working in matrix organizations with regional and global stakeholders.
</p></li></ul><p><b>Who we are:
</b></p><p>At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
</p><p>Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
</p><p>If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
</p><p><b>Job: </b>Marketing
</p><p><b>Job Family: </b>GO_TO_MARKET
</p><p><b>Organization: </b>Corporate Marketing &amp; Communications
</p><p><b>Schedule: </b>FULL_TIME
</p><p><b>Workplace Type: </b>Remote
</p><p><b>Req ID: </b>24582</p></div>

Advanced Specialist, Geo Marketing

KoçZer

<div>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Conducting feasibility studies and developing projects for collective or individual procurement to create cost advantages for clients,
  </li>
  <li>
   Managing client relationships and carrying out activities to ensure customer satisfaction,
  </li>
  <li>
   Preparing reports within the scope of departmental responsibilities,
  </li>
  <li>
   Taking part in company-wide and departmental projects,
  </li>
  <li>
   Drive cost reduction initiatives through design for supply chain value engineering and process optimization
  </li>
  <li>
   Collaborate closely with design procurement teams and sales teams to align technical and commercial objectives
  </li>
  <li>
   Analyze and improve logistics processes to enhance performance and reduce costs
  </li>
  <li>
   Initiate innovative process and system improvements
  </li>
  <li>
   Contribute to logistics improvement projects, including system implementations and upgrades
  </li>
  <li>
   Collaborate with internal teams, customers, and software providers
  </li>
  <li>
   Identify bottlenecks and translate them into concrete improvement actions
  </li>
  <li>
   Lead end-to-end implementation projects across customers, systems, and processes &mdash; from blueprint to go-live (both brownfield and greenfield), including change management and stakeholder alignment
  </li>
  <li>
   Redesign and optimize existing logistics processes to increase efficiency, structurally reduce costs, and enhance service quality
  </li>
  <li>
   Manage and execute migrations to new systems, locations, or processes with minimal operational disruption and strong risk control
  </li>
  <li>
   Collaborate cross-functionally with operations, sales, finance, and other departments to coordinate procurement resources across multiple scenarios and ensure the smooth operation of the end-to-end logistics supply chain.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATIONS
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in industrial engineering, Logistics management, or related fields
  </li>
  <li>
   3+ years' experience in supply chain or logistics roles within manufacturing, FMCG, Logistics service provider, automotive, or industrial sectors.
  </li>
  <li>
   Background in 3PL warehousing management, distribution operations, and domestic/international logistics networks.
  </li>
  <li>
   Solid understanding of transportation modes (road, parcel, LTL/FTL, cross-border movements, warehousing, air cargo, sea freight).
  </li>
  <li>
   Excellent communication skills and ability to collaborate cross functionally.
  </li>
  <li>
   Strong analytical and problem-solving mindset
  </li>
  <li>
   Proven interest or experience in process development, efficiency, and optimization
  </li>
  <li>
   Advanced skills in data analysis (Excel, reporting tools, etc.)
  </li>
  <li>
   Ability to work in a fast-paced, high-expectation environment
  </li>
  <li>
   Capable of maintaining meticulous process tracking
  </li>
  <li>
   Good command of written and spoken English.
  </li>
 </ul>
</div>


Logistics Engineer

Air Liquide

<div><h2 class="jobSectionHeader"><b>How will you CONTRIBUTE and GROW?
</b></h2><p></p>Plan, optimize, and oversee category strategies to maximize profitability and meet customer needs, while ensuring the seamless deployment and execution of the sourcing process for local categories
<p><b>1. Sourcing execution (day to day sourcing activities)
</b></p><div><div><div><div><div><div><div><ul><li>Apply sourcing strategy or instructions defined by the category managers if existing
</li><li>Develop and apply own sourcing strategy for categories not managed by a Category Manager
</li><li>Analyse and challenge specifications with requesters
</li><li>Elaborate specifications and statement of work with requesters [warning: for Direct, specs must be under responsibility of requesters]
</li><li>Identify potential suppliers and propose the list of potential suppliers to requesters, in particular support Category Manager in this regard
</li><li>Launch RFx to pre-selected suppliers and facilitate the process of suppliers selection (technical and commercial) with requesters
</li><li>Analyze offers using TCO approach, make scenarios and propose short list of suppliers based on fact-based and agreed criteria to requesters.
</li><li>Prepare fact-based negotiations and define roles to be played by Air Liquide stakeholders in front of suppliers
</li><li>Select supplier and negotiate contracts
</li></ul></div></div></div></div><div><b>2. Contract Implementation and Management
</b></div></div><ul><li>Explain contracts to Internal Customer Managers and Local Procurement Representatives for deployment and appropriate execution in the system. Communicate them as well to internal customers localy
</li><li>Establish measures and controls to ensure and track successful implementation of the contract localy
</li><li>Follow up contract implementation
</li><li>Manage contractual compliance
</li><li>Define and periodically review buying channels
</li><li>Contract Management (application of price escalation formulas, volume rebate collection, products and services portfolio management, progress clauses, renewal etc.), including update of procurement database (contracts, catalogues...)
</li><li>Manage incidents and claims
</li></ul><div><div><b>3. Suppliers relationship management
</b></div><ul><li>Lead SRM activities for relevant suppliers of his/her category (supplier strategy, review and audit incl. financial solidity, innovation initiatives, internal promotion of supplier, supplier days) in line with SRM framework
</li><li>Manages supplier relationships (Guarantees, Penalties, Claims, Supplier Reviews, Performance and risks management with European Proc Directors (in case of complex situation)
</li><li>Facilitate introduction of suppliers to company level stakeholders
</li><li>Contribute to supplier performance evaluation
</li><li>Animate the supplier qualification and audit process in collaboration with Inspection teams, HSEQ and Technical experts
</li><li>Support in Corporate Social Program (CSP) nomination process (validation)
</li><li>Contribute to supplier risk identification and mitigation to ensure compliance with risk mapping
</li></ul><div><b>4. Stakeholders management
</b></div></div></div><ul><li>Develop and manage relationship with internal customers (BL, Functions)
</li><li>Consolidate internal customer feedback on category strategies
</li><li>Consolidate internal customer feedback on Supplier Performace
</li><li>Lead working sessions with internal customers to identify TCO reduction opportunities
</li><li>Boost influence and recognition of the procurement function within the community of Business Stakeholders (BL, functions)
</li></ul></div><div><b>5. Continuous Improvement
</b></div><div><div><ul><li>Conduct periodic surveys to measure internal customer feedback for continuous improvement in collaboration with the Procurement Performance Dir
</li><li>Undertake corrective actions with suppliers to improve performance (e.g. Supplier development programs, progress plans,&hellip;) and track progress
</li><li>Undertake corrective actions with Clusters/Functions to improve contract compliance
</li><li>Proactively organize sessions with internal customers to identify further TCO/TVO reduction opportunities: standardization, &hellip;
</li><li>Identify opportunities for automating PO (catalogs, Open PO etc.)
</li><li>Analyze spot buys reduction opportunities provided by Tactical Procurement Dir (compliance and contract coverage ), define and implement corrective actions
</li></ul><div><div><div><b>6. Reporting
</b></div><div><div><div><div><div><div><div><div><div><ul><li>Consolidate and present sourcing action plan to his/her Management and when needed to related Category Manager
</li><li>Contribute to yearly ambition plan and its updates (within the target and rolling forecast processes)
</li><li>Provide periodic activity reporting to his/her Management on actual and projected savings related to his scope
</li></ul><b>7. Sourcing execution
</b></div></div></div></div></div></div><div><ul><li>For the assigned categories: Define EU/Cluster/multi-countries guidance or sourcing strategy and align with stakeholders
</li><li>Execute RFQ, lead negotiations with selected suppliers &amp; manage contracting of globally selected suppliers
</li><li>Coordinate with Direct Buyers to ensure compliance to the defined guidance or sourcing strategy
</li><li>Manage relationship with internationally contracted suppliers
</li><li>Claims centralization (&gt;10KE) for globally contracted suppliers
</li></ul><div></div><div><p>#LI-AS1
</p></div></div></div></div></div></div></div></div></div><h2 class="jobSectionHeader"><b>___________________
</b></h2><h2 class="jobSectionHeader"><b>Are you a MATCH?
</b></h2><p></p><p>1. University degree in Business Administration, Law, Engineering, or a related field. A Master&rsquo;s degree or certification in Procurement, Supply Chain Management, or Global Sourcing is a distinct advantage.
<br>
2. Minimum 5 years of experience in strategic procurement or category management within a mid-sized or large-scale organization.
</p><p>3. Proactive mindset with a strong commitment to achieving KPIs and driving operational excellence.
</p><p>4. Results-oriented quick learner with the ability to collaborate effectively within a multicultural/international team.
</p><p>5. Proficiency in AI tools and digital productivity applications. Adavantage if hands-on experience with SAP, Coupa, e-RFQ processes, and Business Intelligence (BI) tools.
</p><p></p><p><b>Our Differences make our Performance<br>
</b></p><p><br>
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
<br>
<br>
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.</p></div>

Direct Procurement Buyer (Direkt Satın Alma Sorumlusu)

Atlas Copco Group

<p></p><div><div><p>Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
</p><p><b>Join us on our journey for a better tomorrow.
</b></p></div><div><h2 class="jobSectionHeader"><b>Your role<br>
</b></h2><p>As a Service Sales Engineer, your mission is to drive sales growth for our service business by leveraging your technical expertise and understanding of customer needs. Reporting to the Regional Sales Manager, you will work closely with the engineering and service product teams to implement effective service sales strategies.<br>
<br>
<br>
</p><p>You will
</p><ul><li>Plan and prioritize service sales activities and customer interactions to achieve business targets.
</li><li>Collaborate with the service aftermarket team to provide exceptional after-sales service, ensuring high customer satisfaction.
</li><li>Analyze market trends and provide management with accurate information on pricing, competitive activities, and regional issues.
</li><li>Monitor and report on service sales activities, preparing weekly and monthly reports, while keeping the CRM updated with customer visit reports, opportunities, and quotation statuses.
</li><li>Work with cross-functional teams to coordinate activities that maximize customer relationships and business outcomes.
</li></ul><h2 class="jobSectionHeader"><b>To succeed, you will need<br>
</b></h2><p>We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
</p><ul><li>University degree or above, majored in Mechanical Engineer, Electrical/Electronics Engineering or Mechatronics Engineering.
</li><li>Excellent communication and interpersonal skills, with the ability to build trusted relationships with customers and distributors.
</li><li>Strong IT skills and confidence using CRM systems or willingness to learn (e.g., Salesforce).
</li><li>Good organisation and time management, with a proactive approach to planning and delivering results.
</li><li>Able to travel frequently (up to 80% of the time).
</li><li>Good command of English (written and spoken)
</li><li>Holder of a Class B driving license
</li></ul><h2 class="jobSectionHeader"><b>In return, we offer
</b></h2><ul><li>Culture of trust and accountability
</li><li>Lifelong learning and career growth
</li><li>Innovation powered by people
</li><li>Comprehensive compensation and benefits
</li><li>Health and well-being
</li></ul><h2 class="jobSectionHeader"><b>Job location<br>
</b></h2><p>This role requires you to work in Istanbul, Turkey.
</p><h2 class="jobSectionHeader"><b>Contact information</b></h2></div></div>
<br><div><div><div><div><div><div><div><div><div>Company: Atlas Copco Group
</div></div><br>
</div></div></div></div><div><div><div><div><div><div>Functional area: </div><div>Sales
</div></div><br>
<div><div>Location: </div><div>T&uuml;rkiye
</div></div><br>
<div><div>City: </div><div>Istanbul
</div></div><br>
<div><div>On-site/remote: </div><div>Hybrid
</div></div><br>
<div><div>Brand: </div><div>Atlas Copco
</div></div><br>
<div><div>Company Name: </div><div>Atlas Copco Makinalari Imalat AS
</div></div><br>
<div><div>Date of Posting: </div><div>June 1, 2026
</div></div><br>
<div><div>Last day to apply: </div><div>June 30, 2026
</div></div><br>
</div></div></div></div><div>Apply for this position</div></div></div></div>

Service Sales Engineer-Istanbul Asia

Explore 34+ Customer service team lead in Istanbul this June. Find roles across top companies and apply now to boost your career.