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customer operations executive Jobs in Istanbul

customer operations executive

customer service specialist Jobs in Istanbul

customer service specialist

data science team lead

global sales team operations specialist Jobs in Istanbul

global sales team operations specialist

customer service team lead

Multinet | UP

<div>
 <p>
  <strong>
   Discover Multinet Up
  </strong>
 </p>
 <p>
  Starting its operations in 1999 with a meal card solution developed to meet the lunch needs of office workers, and becoming a subsidiary of the French Up Group in 2010, we are now a group serving in dozens of different areas.
 </p>
 <p>
  Institutions that choose our solutions gain significant advantages in cost efficiency and operational effectiveness in expense management, as well as in employee satisfaction and loyalty. As Multinet Up, we value the benefits we provide to the individuals who are the ultimate users of our solutions as much as we consider the needs of the institutions. From a secure, practical, next-generation payment experience to the widespread availability of spending points, the diversity of digital usage options, and the collaborations we have developed, we offer a 360-degree designed set of advantages.
 </p>
 <p>
  In 2016, we consolidated all our R&amp;D activities under one roof and transformed our IT department into a technopark company. Our technology company, Inventiv, operates in the fields of mobile payment, mobile application solutions, and cybersecurity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Privileges of Joining the Multinet Up Family
  </strong>
 </p>
 <p>
  <strong>
   Flexible Work Arrangement:
  </strong>
  With our hybrid work model, you have the flexibility to work from the office or from home.
 </p>
 <p>
  <strong>
   Two Continents, One Company:
  </strong>
  We have offices on both the Asian and European sides of Istanbul. Choose the office that's most convenient for you.
 </p>
 <p>
  <strong>
   Supportive and Agile Work Environment:
  </strong>
  We promote teamwork and have a fast and efficient work culture.
 </p>
 <p>
  <strong>
   Career Development:
  </strong>
  We value your professional growth and offer various training and development opportunities.
 </p>
 <p>
  <strong>
   Social Events:
  </strong>
  We organize fun and social activities that strengthen team spirit.
 </p>
 <p>
  <strong>
   Birthday Leaves:
  </strong>
  Enjoy a special day off on your birthday to celebrate and have fun!
 </p>
 <p>
  <strong>
   Special Support for Women Employees:
  </strong>
  We provide maternity and motherhood assistance, celebrate Women's Day with a holiday, and collaborate with the Women in Sales Network Program to support our female sales teams.
 </p>
 <p>
  <strong>
   We're There for Our Parents:
  </strong>
  We offer leave for our employees to spend special moments with their families, such as on report card days.
 </p>
 <p>
  <strong>
   Award-Winning Employee Experience
  </strong>
 </p>
 <p>
  We are proud to be recognized with the
  <strong>
   Excellent Employee Experience Certification
  </strong>
  from Happy Place to Work and the
  <strong>
   Best Employee Experience Company
  </strong>
  award from Nice Medya.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently seeking a
  <strong>
   ''Customer Service Team Lead''
  </strong>
  to join our team with the following qualifications:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Minimum of 3 years of experience in team management
  </li>
  <li>
   Proficiency in MS Office applications
  </li>
  <li>
   Proven ability to thrive in a fast-paced, multitasked, results-oriented environment
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Excellent analytical skills with experience in report preparation and analysis
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <ul>
  <li>
   Manage daily operations of the customer service team
  </li>
  <li>
   Conduct performance evaluations of team members and develop improvement plans
  </li>
  <li>
   Analyze customer feedback and implement strategies for enhancement
  </li>
  <li>
   Optimize customer service processes and procedures
  </li>
  <li>
   Design training programs to ensure high-quality customer service
  </li>
  <li>
   Stay updated with new customer service technologies and tools
  </li>
  <li>
   Collaborate with other departments to enhance overall customer experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Our Team
  </strong>
 </p>
 <p>
  We remember to have fun while we are working, constantly learn from each other and know that ongoing and open communication opens every door. Would you like to join us? Remember: It does not matter where you live, because we offer a hybrid working model regardless of location.
 </p>
 <p>
  <br/>
 </p>
 <p>
  *6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu kapsam&inodot;nda verilerinizin i&scedil;lenmesinden do&gbreve;an haklar&inodot;n&inodot;z ve &ldquo;&Ccedil;al&inodot;&scedil;an Aday&inodot; Ayd&inodot;nlatma Metni&rdquo;mize Multinet Up web sitemizden ula&scedil;abilirsiniz.&rdquo;
 </p>
</div>


Customer Service Team Lead

Endress+Hauser Group

<div>
 At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
 <br/>
 <br/>
 <strong>
  What is the role about?
  <br/>
  <br/>
 </strong>
 We are looking for a Service Sales Manager to join our Group. This role will drive profitable growth of service contracts across all industry verticals (Food &amp; Beverage, Life Sciences, Chemicals, Oil &amp; Gas, Power &amp; Energy, Water &amp; Wastewater, Metals &amp; Mining, Pulp &amp; Paper, etc.) and own the full sales cycle for calibration, preventive maintenance, instrument verification, remote technical support (Smart Support) and extended warranty offerings, ensuring renewal, upsell and customer success.&rdquo;
 <br/>
 <br/>
 <strong>
  Which tasks will you perform?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own the end-to-end service contract sales cycle: lead generation, scoping, proposal and pricing, negotiation, closing, onboarding and renewals.
  </li>
  <li>
   Responsible for achieving service sales targets.
  </li>
  <li>
   Transform on-demand service requests into contractual agreements.
  </li>
  <li>
   Empower and equip the sales team with knowledge and skills in service offerings.
  </li>
  <li>
   Design value-based packages using Endress+Hauser&rsquo;s services portfolio aligned to customer process criticality and compliance needs.
  </li>
  <li>
   Support industry-specific account plans for key customers in terms of service products; build long-term, trust-based relationships at multiple levels.
  </li>
  <li>
   Maintain an accurate pipeline and forecast in CRM/ERP (Salesforce/SAP); ensure clean data and disciplined follow-up.
  </li>
  <li>
   Coordinate delivery with Service Operations, Inside Sales, Solutions and Technical Support to guarantee Service Contract commitments and high customer satisfaction.
  </li>
  <li>
   Identify digital and connected services upsell opportunities (Smart Support, Netilion IIoT), articulate ROI and secure expansion.
  </li>
  <li>
   Monitor market dynamics and competitor activity; contribute to pricing strategies and margin optimization.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What do we expect from you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in engineering (Mechanical, Chemical, Electrical/Electronics, Automation or related).
  </li>
  <li>
   Proven experience in process instrumentation/automation service or sales; hands-on knowledge of maintenance, calibration and compliance services.
  </li>
  <li>
   Demonstrated success in selling service contracts (scope and terms creation, negotiation, renewal management).
  </li>
  <li>
   Proficiency with CRM/ERP (Salesforce/SAP or equivalent).
  </li>
  <li>
   Strong communication and presentation skills; fluency in Turkish and English.
  </li>
  <li>
   Willingness to travel throughout T&uuml;rkiye.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer-centric and long-term relationship builder.
  </li>
  <li>
   Industry and application savvy; able to tailor service packages to operational, quality and safety requirements.
  </li>
  <li>
   Data-driven decision making with solid forecast accuracy and margin discipline.
  </li>
  <li>
   Cross-functional leadership for seamless delivery.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What can you expect from us?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Secure employment in an international family-owned company.
  </li>
  <li>
   Wide range of training opportunities.
  </li>
  <li>
   Family-friendly organization with flexible working hours.
  </li>
  <li>
   Health insurance.
  </li>
  <li>
   Performance-based remuneration.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How do you apply?
  <br/>
  <br/>
 </strong>
 To apply we kindly ask you to upload your documents on our career page. Applications sent to us by E-Mail can unfortunately not be considered due to Data Privacy Considerations.
</div>


Service Sales Manager

Kraft Heinz

<div><h2 class="jobSectionHeader"><b>Job Description
</b></h2><p><b>About the Position
</b></p><p>We have an excellent opportunity available for a Food Service Sales Executive to make a difference at Kraft Heinz. You&rsquo;ll be working in a high-performing team, alongside peers always trying to reach the next level. Reporting to Food Service Regional Sales Manager, your mission will be to grow coverage and profitability in your assigned area (Marmara Region). You will constantly look for improvement in your areas of responsibility. Your priorities will be the delivery of net sales value and distribution coverage. You will need to ensure the execution of the sales plan, track performance and align with company priorities 100% in the field.
</p><p></p><p><b>In brief, you will be responsible for
</b></p><ul><li><p>Managing sell-in and sell-out performance of assigned food service distributors in the area (Marmara Region, Istanbul-based), following commercial plans and objectives, implementing key activities, and executing day-to-day business
</p></li><li><p>Taking ownership of the Customer &amp; Distributor relationship, execute the sales plan with distributors to deliver the targeted results (sales volume and revenue; profit; distribution coverage; customer satisfaction)
</p></li><li><p>Reviewing weekly/monthly customer performance and highlight opportunities and risks during monthly business reviews against agreed performance criteria
</p></li><li><p>Supporting all market activation to build brand development and maximize brand performance within the Food Service Channel. Identifying market potential to establish New Accounts in the food service channel and build a new customer pipeline
</p></li><li><p>Preparing and following annual agreements(JVP) with key customers in accordance with company goals and ensuring efficiency
</p></li><li><p>Working closely with supply chain, finance, marketing and commercial teams to provide proper inputs to improve forecasting accuracy, trade expenditure and budget control
</p></li><li><p>Guiding and supporting the Distributor&rsquo;s sales representatives to ensure excellence in execution
</p></li></ul><p></p><p><b>What you bring
</b></p><ul><li><p>Bachelor&rsquo;s or Master&rsquo;s Degree;
</p></li><li><p>Experience of minimum 2 years in sales or trade marketing
</p></li><li><p>A strong command over English with an ability to understand and communicate clearly and effectively
</p></li><li><p>A high degree of practice to use MS PowerPoint, MS Word, MS Excel
</p></li><li><p>Driving license and ability to travel frequently within assigned region
</p></li></ul><p></p><p><b>What we offer you:
</b></p><ul><li><p>A fast career track like only few other companies can match
</p></li><li><p>Always room for new ideas; if you have an excellent idea- please let us know and we can set it in action!
</p></li></ul><p></p><p><b>About Us
</b></p><p>The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We&rsquo;re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
</p><p></p><p>No matter the brand, we&rsquo;re united under one vision To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we&rsquo;re transforming the food industry with bold thinking and unprecedented results. If you share our passion &ndash; and are ready to create the future, build a legacy, and lead as a global citizen &ndash; there&rsquo;s only one thing to do join our table and let&rsquo;s make life delicious!
</p><p></p><p><b>Our Culture of Ownership, Meritocracy and Collaboration
</b></p><p>We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level &ndash; from entry-level intern to senior leader &ndash; to own their work. We share a responsibility to think like Owners &ndash; to be mindful of the collective and sustained success of Kraft Heinz &ndash; which we apply to every situation, every day.
</p><p></p><p>As part of Kraft Heinz, you're supported to grow and achieve. You&rsquo;re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level &ndash; and you&rsquo;ll be rewarded. You&rsquo;re given opportunities to leave a mark and build a legacy. But you won&rsquo;t do it alone. You&rsquo;re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.
</p><p></p><p>Employee Candidate Privacy Notice: https://www.heinz.eu/turkey-candidate-privacy-policy
</p><p>We are proud to be a Great Place to Work certified company. Click to view our certificate https //www.greatplacetowork.com.tr/sertifikasyon/sertifikali-sirketler/kraft-heinz-turkiye/
</p><h2 class="jobSectionHeader"><b>Location(s)
</b></h2>Istanbul Branch<br>
<p></p><br>
<p><br>
<b>Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority </b><b>Groups/Women/Veterans/Individuals </b><b>with Disabilities/Sexual Orientation/Gender Identity and other protected classes </b><b>.</b></p></div>

Sales Executive - İstanbul

adidas

<p></p><div><div><div><div><div><div><div><div>PURPOSE<br>
<ul><li>A key player in Global Sourcing in driving Sourcing&rsquo;s vision to be the Most Agile, Most Competitive, Most Digitalized &amp; Cleanest Supply Base in the industry.</li><li>Lead a supply planning team in several Operations Centers in supplying products with the goal of matching supply to demand at the right time and at a competitive cost.</li></ul></div><div><br>
KEY RESPONSIBILITIES<br>
<ul><li>Ensure consistent execution of all standard planning processes in multiple operations centers and lead the OC and the factory planning teams in achieving highest level of product availability by active KPI management, timely problem solving as well as ensuring implementation of adidas policies and procedures within the supply base.</li><li>Build, develop, motivate, and lead the OC planning team.</li><li>Drive initiatives and cross functional alignment on planning direction in the respective Operations Centers to meet and exceed service level to the brands and evolving the current planning processes and procedures to the next level Essential Duties and Responsibilities:</li><li>Drive allocation decisions within the respective Operation Centers in ensuring that planning directions and priorities are executed to best satisfy customer demands while taking into consideration all possible manufacturing constraints (at both Tier1 &amp; Tier2 levels)</li><li>Monitor and communicate factors likely to impact Tier1 &amp; Tier2 delivery performance and drive improvement actions plan with Operations Managers, Functional departments, and Factory Management.</li><li>Actively lead a cross functional team within the respective operation centers in identifying bottlenecks and complexities on critical materials and implement corrective actions to improve the overall Tier1 and Tier2 delivery performance.</li><li>Manage stakeholders in implementing planning process improvement and ensuring that production priorities are executed.</li><li>Assist in rolling out global initiatives as well as participating as project member or subject matter expert on global scale projects.</li><li>Verify and cross audit suppliers in the respective Operation Centers in regard to capacity reliability, order confirmation accuracy, product transfer execution, and overall planning reliability. Drive the on-time approval of additional mold request.</li><li>Drive a customer focused mentality mindset across the respective Operation Centers in improving overall satisfaction level of the sales organizations.</li><li>Role model leadership to foster a culture of Diversity Equity &amp; Inclusion that strives for an inclusive workplace.</li></ul></div><div><br>
KEY RELATIONSHIPS<br>
<ul><li>Global Sourcing</li><li>Sourcing Suppliers</li><li>Global Supply Planning</li><li>Other Global Functions Team</li></ul></div><div><br>
KNOWLEDGE, SKILLS AND ABILITIES<br>
<ul><li>Success experience in manufacturing environment with good knowledge of the Sporting Goods industry</li><li>Strong influencing, people, presentation and communication skills</li><li>Proven ability in leading multidimensional teams</li><li>Strong Microsoft office skills</li><li>Fluent in English (written and spoken)</li></ul></div><div><br>
REQUISITE EDUCATION AND EXPERIENCE<br>
<ul><li>Diploma or degree in related areas, or equivalent combination of education and related work experience.</li><li>Minimum 5+ years of relevant business experience.</li></ul></div>
</div></div></div></div></div><div><div><div><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE&rsquo;S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><p>
</p><ul><p>COURAGE: Speak up when you see an opportunity; step up when you see a need..</p>
<p>OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.</p>
<p>INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.</p>
<p>TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.</p>
<p>INTEGRITY: Play by the rules. Hold yourself and others accountable to our company&rsquo;s standards.</p>
<p>RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.</p></ul></div><br>
<p></p>
</div></div><div><div><div><div><br>
<b>AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
</b><br>
<br>
<b>&ndash; CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU &ndash;
</b><br>
<br>
<b>BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.</b><br>
<b>
</b></div></div></div></div></div><div><div><div><div><div><div>JOB TITLE:
<div>Manager, Planning (Turkiye)
</div></div></div></div></div></div><div><div><div><div>BRAND:
</div></div></div></div><div></div><div><div><div><div>LOCATION:
<div>Istanbul
</div></div></div></div></div><div><div><div><div>TEAM:
<div>Supply Chain &amp; Sourcing
</div></div></div></div></div><div><div><div><div>STATE:
<div>Ista
</div></div></div></div></div><div><div><div><div>COUNTRY/REGION:
<div>TR
</div></div></div></div></div><div><div><div><div>CONTRACT TYPE:
<div>Full time
</div></div></div></div></div><div><div><div><div>NUMBER:
<div>543182
</div></div></div></div></div><div><div><div><div>DATE:
<div>Apr 7, 2026</div></div></div></div></div></div></div>

Manager, Planning (Turkiye)

Mondelēz International

<p></p><div><div><p>Job Description</p><p></p><p><b>
Are You Ready to Make It Happen at Mondelēz International?</b></p><p></p><p><b>
Join our Mission to Lead the Future of Snacking. Make It Possible.</b></p><p></p><p>
You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.</p><p></p><p><b>
How you will contribute</b></p><p></p><p>
You will:</p><ul><li>
Manage the order fulfilment process, respecting the customer segment and channel mix</li><li>
Balance supply constraints and delivery of service levels through cross-functional alignment</li><li>
Use appropriate tools and processes such as availability checks and stock allocation rules</li><li>
Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs</li></ul><p></p><p><b>
What you will bring</b></p><p></p><p>
A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>
Good numerical, analytical and logical reasoning skills</li><li>
Microsoft office applications</li><li>
High-level of SAP competence</li><li>
An FMCG/CPG company</li><li>
A customer-facing role within customer service, logistics or sales</li><li>
Experience in an order-to-cash environment</li><li>
Experience in customer service, logistics and sales</li><li>
Good knowledge of the total supply chain/order-to-cash process</li><li>
Strong analytical and problem-solving skills</li></ul><p><b>
More about this role</b></p><p></p><p><b>
What extra ingredients you will bring:</b></p><p></p><ul><li>
You should have experience in total supply chain/order-to-cash processes</li><li>
You should have high-level of SAP competence and SAP transactions knowledge</li></ul><p></p><p>
Relocation Support Available?
</p><p></p>No Relocation support available<p></p><p>
Business Unit Summary</p><p></p><div>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</div><div></div><div><i>
Our people make all the difference in our succes</i></div><p></p><p>
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p></p><p>
Excited to grow your career?</p><p></p><p>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</p><p></p><p>
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER</p><p></p><p>
Job Type</p><p></p>
Regular<p></p>
Order Management (OTB)<p></p>
Customer Service &amp; Logistics</div></div><p></p>

Order Management Specialist

<p>Istanbul<br/></p><p>Turkey<br/></p><p>Sales, Customer Service &amp; Origination<br/></p><p>Job Description<br/></p><p>Commercial Director- Turkey.<br/>Start Date: Immediately<br/>Location: Istanbul, Turkey.<br/></p><p>About ADM<br/>At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a comprehensive portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give our customers a competitive edge in addressing today&rsquo;s and tomorrow&rsquo;s nutritional challenges.<br/></p><p>We are a global leader in human and animal nutrition and one of the world&rsquo;s premier agricultural origination and processing companies.<br/></p><p>At ADM WILD, we develop, produce, and market food and beverage ingredients. Our portfolio includes natural flavors, extracts, and colors, beverage bases and fruit preparations, as well as functional ingredients and food service solutions.<br/></p><p>Job Summary<br/></p><p>The Commercial Director -Turkey will lead and oversee all commercial activities within the region. This role is responsible for developing and executing sales strategies, driving revenue growth, managing key customer relationships, and expanding market presence in alignment with the company&rsquo;s overall business objectives.<br/></p><p>The ideal candidate will have deep knowledge of the Turkish Beverage and Food industry, strong leadership capabilities, and a proven track record in commercial management within the food and beverage industry.<br/></p><p>Key Responsibilities<br/></p><p>Strategy &amp; Planning<br/></p><p>Develop and implement regional commercial strategies that drive sustainable growth and market penetration in Turkey.<br/></p><p>Sales Leadership<br/></p><p>Lead, mentor, and manage the Turkish Sales and marketing team to achieve sales targets and KPIs.<br/></p><p>Market Analysis<br/></p><p>Conduct ongoing market research and competitive analysis to identify trends, customer needs, and new business opportunities.<br/></p><p>Customer Relationship Management<br/></p><p>Build and maintain strong relationships with key accounts, distributors, and partners to maximize sales and strengthen brand presence.<br/></p><p>Budget &amp; Forecasting<br/></p><p>Prepare and manage commercial budgets, forecasts, and financial reports to ensure profitability and cost control.<br/></p><p>Product Development &amp; Launch<br/></p><p>Collaborate with product development and supply chain teams to align product offerings with market demand.<br/></p><p>Regulatory Compliance<br/></p><p>Ensure all commercial activities comply with local food safety regulations, trade laws, and industry standards.<br/></p><p>Cross-Functional Coordination<br/></p><p>Work closely with CD&amp;D, marketing, supply chain, finance, and operations teams to ensure seamless execution of commercial initiatives.<br/></p><p>Qualifications &amp; Experience<br/></p><p>Bachelor&rsquo;s degree in Business Administration, Marketing, Food Science, or a related field (Master&rsquo;s degree preferred).<br/>Minimum of 10-15 years of commercial experience in the food industry, with at least 5 years in a senior management role.<br/>Proven track record in developing and executing successful commercial strategies in Turkey or comparable emerging markets.<br/>Strong understanding of the Turkish Food &amp; Beverage market, customer behavior, and regulatory environment.<br/>Exceptional leadership and team management skills.<br/>Excellent negotiation, communication, and interpersonal abilities.<br/>Fluency in English and Turkish languages required<br/>Willingness to travel extensively within the region.<br/></p><p>Learn more about ADM at: www.adm.com<br/></p><p>Equal Opportunity Employer<br/>We are proud to be an equal opportunity workplace and value diversity at our company.<br/></p><p>If this position matches your experience and aspirations, we invite you to apply by sharing your earliest possible start date and salary expectations &mdash; and unlock your potential with ADM.<br/></p><p>#IncludingYou<br/></p><p>Diversity, equity, inclusion and belonging are cornerstones of ADM&rsquo;s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments &mdash; environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.<br/></p><p>For more information regarding our efforts to advance Diversity, Equity, Inclusion &amp; Belonging, please visit our website here: Culture, Engagement &amp; Inclusion | ADM.<br/></p><p>About ADM<br/></p><p>At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We&rsquo;re a global leader in human and animal nutrition and the world&rsquo;s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.<br/></p><p>Req/Job ID<br/></p><p>107783BR<br/></p><p>#LI-Hybrid<br/></p><p>Ref ID<br/></p><p>#LI-FE1<br/></p>

Commercial Director

Apple

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  Summary
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 Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
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 As a Store Leader, you build and lead a team to engage and support customers in a dynamic environment. You foster an environment where the team delivers excellence in their performance, is energized by executing Apple&rsquo;s goals and priorities, and excels in creating quality experiences for our customers.
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 The Store Leader models Apple&rsquo;s values. You demonstrate deep care for your teams and customers by being present and available.
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  Description
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 Lead and coach a team that identifies customers&rsquo; needs, provide exceptional customer interactions, and deliver on Apple&rsquo;s business priorities.
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 Coach and develop leaders to create high-performing teams that deliver exceptional results.
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 Be responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team. Consistently and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance.
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 Be responsible for developing the store&rsquo;s operational strategy to drive Apple&rsquo;s business priorities and achieve store performance goals.
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 Determine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs, and achieving scheduling guidance.
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 Analyze and use the business information required to support and execute the Apple Retail vision.
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 Regularly assess team and customer sentiment through formal and informal channels, address any areas of opportunity, and celebrate and recognize successes.
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 Maintain and uphold Apple&rsquo;s policies and procedures, and protect all company assets including confidential business, customer, team member, and financial information.
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 Perform other tasks as needed.
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 Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities.
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 Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
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 Take action to create a safe, respectful, and inclusive environment for all team members.
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  Minimum Qualifications
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   You should:
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   Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
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   Be proficient in English and the local language, both written and spoken (sign language supported).
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   Have 5+ years of leadership experience in retail, sales, or a related field.
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  Preferred Qualifications
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   You can:
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   Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks.
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   Follow through on commitments and establish mechanisms to encourage others to do the same.
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   Instill trust within the team and operate with a high level of integrity.
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   Make timely and sound decisions by asking questions and using analytics, experience, and judgment.
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   Communicate with excellence, and tailor your communication style to different audiences.
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   Coach, train, and develop the store team to drive positive customer experiences that build loyalty and deliver measurable results.
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   Lead, build, and manage multiple business groups within a fast-paced, complex, and constantly changing retail environment.
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   Manage multiple strategic priorities through effective organization, planning, and prioritization.
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  </li>
 </ul>
 At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.
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TR - Store Leader - Istanbul Metro Market

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