client servicing specialist

Learners Point Academy

About the Company Learners Point Academy is one of Dubai's leading professional training institutes offering a wide range of training courses covering IT, Finance, Management, HR, Logistics, ERP, and leadership for corporates, working professionals, job seekers, and students.Learners Point&rsquo;s current training methods and delivery models have been continuously researched, updated, and fine-tuned past 24 years with the best in the industry faculties creating an un parallel edge in conceptualizing a vast range of coursesJob OverviewWe are looking for a proactive and customer-focused Customer excellence specialist to join our onsite team. In this role, you will handle customer interactions across calls, email, and chat, ensuring timely resolution and a smooth customer experience. This position is ideal for someone who enjoys problem-solving, communicates clearly, and thrives in a fast-paced, dynamic environment.Key Responsibilities for customer excellence specialist:&middot; Manage customer interactions via phone, email, and chat in a professional and timely manner. LMS operations skills Mandatory&middot; Provide accurate and complete information about products and services.&middot; Resolve customer issues effectively and ensure satisfaction through follow-ups.&middot; Maintain and update customer information using CRM tools.&middot; Coordinate with internal teams (Sales, Operations, Technical Support) to resolve escalations.&middot; Identify opportunities to improve processes and enhance service quality.&middot; Achieve defined service metrics such as response time, accuracy, and customer satisfaction benchmarks.Required Skills &amp; Qualifications&middot; Bachelor's degree in any discipline.&middot; 1-3 years of experience in customer support, client servicing, or a related role preferably from an Ed tech organization, immediate joiners preferred.&middot; Excellent verbal and written communication skills.&middot; Strong problem-solving abilities, active listening skills, and a customer-first mindset.&middot; Ability to work independently, multitask, and perform under pressure.Good to Have&middot; Knowledge of ticketing systems and live chat tools.&middot; Exposure to handling international customer interactions.What We OfferCompetitive salaryCollaborative, fast-paced, and growth-oriented work cultureContinuous learning opportunities and a clear path for career advancementJob Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Excellence: 1 year (Required)</li><li>LMS/CRM: 1 year (Required)</li><li>Operation Executive: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Operations Executive/Customer Excellence Executive

Emirates Talent Solution

Position Title: Customer Relations ExecutiveIndustry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-timeJob Overview:A leading property development company in Karachi is looking for an experienced and well-presented Customer Relations Executive to manage client interactions, property inquiries, and ensure a seamless customer experience throughout the sales and post-sales process.The ideal candidate should possess 5&ndash;7 years of experience in client servicing or customer relations within the real estate or property development sector, with strong communication skills, a professional attitude, and the ability to manage high-profile clients with discretion and efficiency.Key ResponsibilitiesClient Communication &amp; Relationship Management<ul><li>Act as the primary point of contact for client communication, ensuring timely and professional responses.</li><li>Build and maintain long-term relationships with existing and prospective clients.</li><li>Coordinate property viewings, client meetings, and follow-ups with the sales team.</li><li>Provide accurate information on payment schedules, project updates, and documentation.</li></ul>Post-Sales Support<ul><li>Guide clients through booking, documentation, and property handover stages.</li><li>Liaise with finance and legal teams for smooth transaction processes.</li><li>Maintain records of client interactions, feedback, and correspondence for continuous improvement.</li></ul>Administration &amp; Coordination<ul><li>Prepare and manage client files, agreements, and reports.</li><li>Support the sales and marketing departments with communication materials and client coordination.</li><li>Collaborate with management to enhance the overall client experience and service standards.</li></ul>Key RequirementsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li></ul>Experience:<ul><li>5&ndash;7 years of relevant experience in customer relations, client servicing, or sales coordination, preferably in the real estate or property development industry.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication in English and Urdu.</li><li>Strong client-handling, negotiation, and problem-solving skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Highly organized, confident, and capable of multitasking effectively.</li><li>Professional appearance with strong interpersonal and presentation skills.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package based on experience.</li><li>Performance-based incentives.</li><li>Professional growth and learning opportunities.</li><li>A collaborative and dynamic work environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

Stellar Select Limited

Job Title: Loan Servicing Specialist - BridgingLocation: Hertfordshire Salary: Negotiable based on experience Hours: Monday to Friday 9 am to 5.30 pm Benefits: <ul> <li>Contributory Pension scheme</li><li>Private Medical Healthcare</li><li>Life Assurance</li><li>Dental Plan</li><li>Free eye tests</li><li>Annual leave purchase scheme</li><li>Social events</li><li>Refreshments</li><li>20 days annual leave with bank and public holidays on top</li><li>Perk box</li><li>Superb development opportunities</li></ul> About the position of Loan Servicing Specialist - Bridging: We are partnering with our client to recruit an ambitious and motivated Loan Servicing Specialist to join an established yet rapidly growing team. This is a unique opportunity to develop your expertise in bridging loans and take ownership of a diverse portfolio, including both performing and non-performing loans. We welcome candidates at all levels with experience in servicing bridging loans or from the development finance sector, including team leaders and managers. This role is ideal for anyone looking to accelerate their career, gain exposure to complex loan servicing, and collaborate closely with senior management to make a tangible impact. You will also have the chance to broaden your knowledge of loan management and contribute to the growth of a dynamic team. Responsibilities for the role of Loan Servicing Specialist - Bridging: <ul> <li>Communication with customers on all loans to ensure redemption is on track or alternative support/solutions are required.</li><li>Ensure the full collections, redemptions and default loans policy is met on all loans.</li><li>Ownership of redemption, bridge loans, commencing three months before loan completion or where indicated.</li><li>Liaise with clients and solicitors for the redemption of upcoming loans.</li><li>Prepare & review all redemption statements.</li><li>Ownership of all default cases, whether through receivership or the legal possession process and communicate with all parties involved.</li><li>Explore all options of forbearance in line with customers' circumstances.</li><li>Ensure loans are fully compliant with regulations and processes during the loan's life cycle.</li><li>Engage and manage all loan extension requests promptly.</li><li>Manage complex litigation cases which cannot follow the standard litigation process. These include, but are not limited to: defended possession claims, allegations of fraud, title problems and lease forfeiture.</li><li>Assist with monthly reporting.</li><li>Assisting with internal or external audit or review</li><li>Forge positive relations with internal and external teams.</li></ul> Experience and skills required for the role of Loan Servicing Specialist - Bridging: <ul> <li>Experience in Bridging Loan servicing or development finance exits is essential.</li><li>Background knowledge of regulatory and non-regulatory mortgage recovery processes.</li></ul> For more information regarding the role of Loan Servicing Specialist - Bridging, please get in touch with us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

Loan Servicing Specialist

PayTech Nexus Ltd

Servicing Lead- Corporate Travel & Expense Cards Job Openings Servicing Lead- Corporate Travel & Expense Cards About the job Servicing Lead- Corporate Travel & Expense Cards JOB TITLE: Servicing Lead Corporate Travel & Expense CardsTERM: 12 monthsREPORTS TO: Program Manager, Corporate Large ProgramRELEVANT EXPERIENCE: 8+ years of experience in corporate banking operations, card servicing, or implementation management, ideally within commercial cards or payment productsMANDATORY REQUIREMENTS : Experience in Corporate Cards servicing or operationsPURPOSE OF JOBOur client is seeking a Servicing Lead to design, implement, and oversee the servicing operating model for our newly launched Corporate Travel & Expense (T&E) Card proposition. This role is critical to ensuring a seamless and high-standard service experience for our multinational and large corporate clients. The Servicing Lead will work across functions, including operations, IT, compliance, product, and relationship management, to develop processes, service standards, and governance models that support a scalable and client-centric T&E card programTASKSCore Responsibilities and AccountabilitiesKey Responsibilities<ul><li>Design and implement an end-to-end servicing model for Corporate T&E Cards, covering onboarding, query management, transaction support, dispute handling, and reporting.</li><li>Define and document standard operating procedures (SOPs) for all key servicing activities, ensuring compliance with regulatory and internal requirements.</li><li>Collaborate with Relationship Managers and Sales Leads to ensure that servicing commitments align with client expectations.</li><li>Establish clear SLAs, KPIs, and escalation protocols for servicing corporate clients.</li><li>Coordinate with card processors, technology vendors, and internal stakeholders to ensure proper system configuration, data integration, and service readiness.</li><li>Lead the onboarding and training of internal servicing teams and act as the central point of contact for issue resolution.</li><li>Monitor service performance, identify root causes of recurring issues, and implement continuous improvement initiatives.</li><li>Support audits, risk reviews, and compliance assessments related to the T&E card operations.</li></ul>Qualifications & Experience<ul><li>Minimum of 8 years of experience in corporate banking operations, card servicing, or implementation management, ideally within commercial cards or payment products.</li><li>Proven experience designing and running corporate client servicing models with a strong operational and control mindset.</li><li>Deep understanding of commercial card servicing workflows, including onboarding, file integrations, statement delivery, and client queries.</li><li>Strong project management and process improvement skills.</li><li>Excellent stakeholder management and cross-functional coordination capabilities.</li><li>Familiarity with card platforms, ERP connectors, and expense management systems is a plus.</li></ul>

Servicing Lead- Corporate Travel & Expense Cards

UMHS

Universal MH/DD/SAS is seeking an Early Intervention Specialist (Infant Toddler Specialist) to provide Community Based Rehabilitation Services in Western North Carolina servicing counties including: Burke/Caldwell/McDowell Counties. Education requirements include a bachelor's degree or higher in one of the following areas : Birth-Kindergarten Education/Early Childhood Special Education/Special Education/ Education/Child Psychology/Human Development/Family Relations/Family Studies/Family and Consumer Sciences/Psychology/Social Work, Elementary Education, Child and Family Studies, Counseling and Nursing This is a contract position.

Early Intervention Specialist-Burke, Caldwell, McDowell Area

IT Accel, Inc.

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 6-Month Contract
 
 
 Position Overview:
 
 
 The Account Fulfillment Specialist is responsible for supporting both internal teams and external clients by ensuring new accounts are set up accurately, promptly, and in compliance with all regulatory and documentation requirements. This role works closely with Client Service Specialists to support onboarding, account maintenance, and overall service delivery for deposit accounts.
 
 
 Key Responsibilities:
 
 
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 Partner with Client Service Specialists to prepare and process all documentation required for opening new deposit accounts.
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 Review incoming account paperwork to ensure accuracy, completeness, and adherence to regulatory standards.
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 Process client account maintenance requests, including updates to client information and account records.
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 Support the client experience by helping identify client needs and ensuring requests are handled professionally and efficiently.
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 Maintain accurate, up-to-date information across internal systems and platforms.
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 Collaborate closely with internal teams to ensure clear communication and alignment on onboarding tasks and account requirements.
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 Identify potential opportunities to refer clients to other business areas when additional products or services may be beneficial.
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 Work to meet established service standards while ensuring accuracy and timeliness in all tasks.
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 Prioritize and process urgent requests with careful attention to detail and a strong sense of urgency.
 
 
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 Knowledge, Skills, and Abilities:
 
 
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 Strong understanding of banking products, deposit account structures, and internal procedures.
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 Ability to work independently and manage tasks in a fast-paced environment.
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 Proficiency with Microsoft Office, email systems, and banking platforms; familiarity with CRM tools such as Salesforce is preferred.
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 Strong attention to detail and the ability to manage complex tasks with sound judgment and analytical thinking.
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 Excellent written and verbal communication skills for interacting with both clients and internal teams.
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 Strong organizational skills, with the ability to multitask and prioritize effectively.
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 Knowledge of commercial and corporate deposit account types, treasury management services, and online banking tools.
 
 
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 Education &amp; Experience:
 
 
 Required:
 
 
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 High school diploma or GED, plus 3-5 years of banking or account servicing experience.
 
 
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 Preferred:
 
 
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 Bachelor&rsquo;s degree.
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 Experience supporting a range of commercial or corporate clients, including industries such as real estate, healthcare, government, or commercial and industrial sectors.
 
 
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 #itacceljobs
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Account Fulfillment Specialist

PageTraffic

Key Responsibilities<ul><li>Understand client goals, requirements, and timelines; ensure regular and clear communication</li><li>Monitor SEO project execution and coordinate with internal teams (SEO, Content, TLs)</li><li>Manage client issues, feedback, and escalations until resolution</li><li>Track project timelines and ensure on-time delivery as per commitment</li><li>Share project updates, SEO reports, and analytics with clients as required</li><li>Maintain strong client relationships through proactive servicing and follow-ups</li><li>Support clients with operational and technical guidance related to SEO campaigns</li><li>Assist reporting manager in improving client servicing quality and processes</li></ul>Required Technical skills<ul><li>Experience in Client Servicing or Project Management (preferably digital marketing/SEO)</li><li>Good understanding of SEO strategies and best practices</li><li>Hands-on knowledge of SEO tools: Google Analytics, Search Console, Ahrefs</li><li>Experience with CRM/project tools like BaseCamp (preferred)</li><li>Strong communication, coordination, and stakeholder management skills</li><li>Good problem-solving, negotiation, and people management abilities</li><li>Ability to multitask, prioritize, and work independently</li><li>Proficient in MS Office</li><li>Project Management certifications (HubSpot / Google / LinkedIn) are a plus</li></ul>Job Type: Full-timePay: ₹15,000.00 - ₹20,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Project Coordinator - Digital Marketing

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