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customer solution engineer

client success manager

Visa

<div>Company Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 
Job Description 
The Client Success Manager at Visa Acceptance Platform provides high quality technical, service and project support to our partners and clients, demonstrating technical knowledge of Visa Acceptance products and services.
The Client Success Manager will be responsible for taking a proactive approach with an assigned list of high profile clients to ensure they are receiving the most comprehensive support possible. 
The will support the full breadth of our suite of payment processing and risk management products and services, tailoring the product information to the merchants they support.<ul><li>
Partnership with the Account Executive team, also identifies Visa products and solutions that can help address client operational challenges.</li><li>
Deliver both ad-hoc and proactive Technical Support to an assigned portfolio of Visa Acceptance Platform / CyberSource's key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings</li><li>
Liaise with clients alongside the commercial Account Manager, representing CyberSource&rsquo;s products and services from both a technical and software integration perspective</li><li>
Manage technical communications with the client&rsquo;s technical team, project team, customer services team and senior executives</li><li>
Proactively resolve business &amp; technical problems</li><li>
Manage new merchant implementations and provide consultative payment guidance to client base</li><li>
Manage technical escalation and issue management with global front-line support teams</li><li>
Meet with existing clients for regular and ad-hoc service related reviews</li><li>
Understand the clients&rsquo; core business and vertical and develop strategies where CyberSource can add value</li><li>
Project-manage larger customer engagements involving internal development teams or third party developers</li><li>
Enter case information into the CRM to ensure appropriate resolution management</li><li>
Offer best practice advice on CyberSource products and services and the vertical</li><li>
Advocate and drive product enhancement requests with our cross-functional teams</li><li>
Achieve and maintain CYBS product / process knowledge expert status</li><li>
Own and maintain Service Delivery Plan for each client</li><li>
Suggest and drive process improvement within the team</li></ul>
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 
Qualifications 
<ul><li>
Foundational knowledge of payments processing, high level of professionalism, leadership and interpersonal skills to manage relationships with a variety of internal and client stakeholders.</li><li>
E-commerce acquiring background and Technical Acumen</li><li>
3-5 years payments experience with university degree or equivalent experience</li><li>
Well demonstrated Technical Support or Account Management experience</li><li>
Able to skillfully prioritize and manage concurrent projects and issues.</li><li>
Excellent written and verbal communication skills</li><li>
Experience in working with cross-functional/cross-departmental and virtual teams</li><li>
Programming language knowledge and Card-not-present (e-commerce or payment gateway) experience is strongly preferred.</li><li>
Self-starter with strong organization and resolution management skills</li><li>
Arabic Speaker preferred</li><li>
Must demonstrate strong complex problem-solving capabilities</li></ul> 

Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Client Success Manager

Oracle

<div>
 
 Job Description
 
 
 
 
 
 In line with the relevant policy and requirements of the Government of the Kingdom of Saudi Arabia, preference will be given to Saudi nationals who apply for this role.
 
 
 
 
 
 What Does Oracle&rsquo;s Customer Success Organization Do?
 
 
 
 Our mission is to to be a catalyst for Oracle&rsquo;s customer success. We want to help our clients realize the maximum value of their Oracle Cloud solutions. We help unlock the full potential of Oracle Cloud by focusing on business outcomes. Indeed, the Customer Success Organization plays a key role in driving business outcomes across: (1) customer, (2) product, (3) partners/implementors, and (4) GTM/sales.
 
 
 <ul>
 <li>
 CUSTOMER SUCCESS: We are the single source of truth across the complete customer lifecycle. Our goal is to live in the currency of customer success, driving winning NPS, CLV, and referenceable logos.
 </li>
 <li>
 PRODUCT SUCCESS: We demonstrate the art of the possible across Oracle&rsquo;s unified suite of offerings, driving adoption and ensuring alignment among customer processes, data, and product(s).
 </li>
 <li>
 PARTNER SUCCESS: We train, enable, and certify partners, using SI success as a gateway to customer success.
 </li>
 <li>
 GTM SUCCESS: We are the catalyst for advancing ONE Oracle, being the glue for ensuring winning customer success from pre-sales to Day 2.
 
 
 
 </li>
 </ul>
 Career Level - M3
 
 
 
 Responsibilities
 
 
 
 
 Responsibilities:
 
 
 
 Customer Relationship Management:
 
 
 <ul>
 <li>
 Build and nurture strong, long-lasting relationships with key customers.
 </li>
 <li>
 Serve as the primary point of contact for escalated customer issues and ensure timely resolution.
 
 
 
 </li>
 </ul>
 Team Leadership:
 
 
 <ul>
 <li>
 Lead and mentor a team of Customer Success Representatives.
 </li>
 <li>
 Foster a collaborative and customer-centric culture within the team.
 
 
 
 </li>
 </ul>
 Customer Onboarding:
 
 
 <ul>
 <li>
 Oversee the onboarding process for new clients, ensuring a seamless and positive experience.
 </li>
 <li>
 Develop and implement effective onboarding strategies to drive customer success.
 
 
 
 </li>
 </ul>
 Product Expertise:
 
 
 <ul>
 <li>
 Develop a deep understanding of our products and services.
 </li>
 <li>
 Provide guidance and insights to customers on maximizing the value of our offerings.
 
 
 
 </li>
 </ul>
 Renewals and Expansion:
 
 
 <ul>
 <li>
 Work closely with the sales team to identify opportunities for upselling and cross-selling.
 </li>
 <li>
 Drive customer renewals by demonstrating the ongoing value of our solutions.
 
 
 
 </li>
 </ul>
 Feedback and Improvement:
 
 
 <ul>
 <li>
 Gather customer feedback and collaborate with internal teams to continuously improve products and services.
 </li>
 <li>
 Implement best practices to enhance the overall customer experience.
 
 
 
 </li>
 </ul>
 If you are&hellip;
 
 
 An out-of-the-box thinker always looking for new approaches and solutions. You enjoy rolling up your sleeves and tackling challenges with a hands-on approach.. You have a passion for customer success across the lifecycle-building relationships that blossom into trusted partnerships one decision at a time. Entrepreneurial-minded with sound judgement and can navigate complexity. You take ownership of your individual success as well as those around you, modeling integrity and accountability with colleagues and clients.
 
 
 &hellip;then we want to talk to you!
 
 
 
 What You&rsquo;ll Bring
 
 
 
 Your enthusiasm, knowledge and business acumen, and love and passion for customer success will help Oracle become the leading cloud service provider.
 
 
 More specifically, you will have the experience described below:
 
 
 <ul>
 <li>
 Passion for and ability to have cross-industry consultative conversations regarding business challenges and opportunities building trusted advisory relationships with customers and partners alike.
 </li>
 <li>
 Deep product and market expertise in Cloud Delivery, including customer needs, competitive landscape, and key trends in the industry.
 </li>
 <li>
 7+ years of experience product line and/or Cloud transformation.
 </li>
 <li>
 Proven experience leading end-to-end success of cloud solutions across Product and other functions including Marketing, Sales, Service, Alliances, and/or Support.
 </li>
 <li>
 A highly collaborative leader who can navigate different personalities, work well in teams, and believes that 1+1=&gt;3.
 </li>
 <li>
 are achieved.
 
 
 
 </li>
 </ul>
 
 Key Skills/Qualifications
 
 
 
 <ul>
 <li>
 Master degree or equivalent.
 </li>
 <li>
 Proven experience in customer success management, with a track record of achieving and exceeding targets.
 </li>
 <li>
 Ability to work effectively with and through a matrix and a virtual organization.
 </li>
 <li>
 Successful track record as Program Director of transformational and international SaaS transformation.
 </li>
 <li>
 Experience in managing Turn around of escalated IT transformation projects.
 </li>
 <li>
 Bring a good level of overall functional Expertise in Saas (especially in ERP/HCM)
 </li>
 <li>
 Commercial sensitiveness of Saas Software contracts and Implementation costs
 </li>
 <li>
 Flexibility to work from home or travel across the region when required (assume max 50% travel &ndash; potentially needing travel on very short notice)
 </li>
 <li>
 Level 3: +7 of relevant experience in a customer success role.
 </li>
 <li>
 Level 4: +10 years of proven experience in customer success management.
 
 
 
 </li>
 </ul>
 
 Desired Skills/Qualifications
 
 
 
 <ul>
 <li>
 PMI Project Management Professional (PMP) Certification or similar.
 </li>
 <li>
 International experience across MEA region
 
 
 
 </li>
 </ul>
 
 How You Will Be Measured:
 
 
 
 <ul>
 <li>
 Referenceable Logos
 </li>
 <li>
 Client Satisfaction (CSAT)
 </li>
 <li>
 Net Promoter Score (NPS)
 </li>
 <li>
 Customer Lifetime Value (CLV)
 </li>
 <li>
 Renewals on ATR
 </li>
 <li>
 Install Base Expansion
 </li>
 <li>
 Time to First Value
 </li>
 <li>
 # of Green and red accounts
 </li>
 <li>
 Group revenue and margin
 </li>
 <li>
 Net ARR
 </li>
 <li>
 Net Dollar Retention (NDR)
 </li>
 <li>
 Logo retention (LRR)
 </li>
 <li>
 Coverage (ARR and Accounts)
 </li>
 <li>
 Partner Success (e.g., # of Certified SIs, red accts)
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 A driver&rsquo;s seat in a top project and program director role with Oracle internal and external visibility. A stepping stone for further growing your own career.
 </li>
 <li>
 Enriching your experience while being hands on and customer facing with the largest Oracle accounts in the region.
 </li>
 <li>
 Being an essential part of Oracle&rsquo;s Global Customer Success organization
 </li>
 <li>
 An ability to grow your network in a wide and international Oracle Cloud ecosystem.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Career Level - M3
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Client Success Snr Manager (Saudi)

Sscegypt

Customer Success Manager (CSM),plays a crucial role inensuring client satisfaction and retention by guiding them through their journey with our services, from onboarding to long-term usage.They build relationships, address concerns, and identify opportunities for growth and expansion.Key Responsibilities of a Success Manager (CSM): Customer Onboarding and Training:Guiding new customers through the initial stages of adoption and ensuring they understand how to use the product or service effectively. Relationship Management:Building and maintaining strong, trusting relationships with key client stakeholders. Proactive Issue Resolution:Identifying potential problems early and working to solve them before they impact customer satisfaction. Performance Monitoring:Tracking and analyzing customer usage, identifying trends, and flagging areas for improvement. Customer Success Planning:Helping clients develop and achieve their goals using the product or service. Up-selling and Cross-selling:Identifying opportunities to expand client relationships and increase revenue. Internal Collaboration:Working with sales, product, and other internal teams to ensure client success. Feedback Collection:Gathering customer feedback and providing it to internal teams to improve the product or service.A Cyber Security Pre-sales Consultant isresponsible for driving revenue growth by providing technical expertise, conducting services demonstrations, mainly in the area of GRC and assisting in the development of proposals and solutions for clients.They act as a trusted advisor, understanding client needs and communicating insights to the sales team.The services provided in this domain (IT framework, ISO 27001, CCC, GRC domain, .etc)Key Responsibilities: Technical Expertise:Possess a deep understanding of cybersecurity frameworks, products, and services. Solution Design:Develop and present tailored security solutions that meet client needs, often including designs, proposals, and technical documentation. Customer Engagement:Build relationships with clients, understand their challenges, and offer expert advice. Sales Support:Work closely with the sales team to qualify opportunities, prepare proposals, and assist in closing deals. Product Demonstrations:Conduct product demos and proof-of-concept sessions to showcase solutions. Requirements Gathering:Collect and analyze customer requirements, conducting workshops and presentations to understand their needs. Commercial Documents:Assist in creating and updating commercial documents like RFPs and RFIs. Staying Current:Keep up with industry trends, competitor offerings, and emerging technologies. Collaboration:Work with internal teams, partners, and vendors to ensure successful solution delivery.<img src="https://www.jobg8.com/Tracking.aspx?m1MhrCgiSOhtx8g2aWCYwsTa2UWIMSugc" width="0" height="0" />

Customer Success Manager

Discovered MENA

<div>
 
 
 Title:
 
 Business Development Manager
 
 
 
 Location:
 
 KSA
 
 
 
 Salary:
 
 22K + commission (60/40 split)
 
 
 
 Language
 
 : Arabic + English
 
 
 
 
 
 
 About the Role
 
 
 
 You will own and grow relationships with strategic clients (e.g. retail chains, real estate developers, corporates, government entities) who partner to deploy a technology-enabled recycling / reward-platform solution. You will ensure client satisfaction, maximise account revenue, and act as a bridge between customer needs and product/operational teams.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage a portfolio of high-value clients: onboarding, maintaining relationships, and retention.
 </li>
 <li>
 Identify upsell and cross-sell opportunities within existing accounts.
 </li>
 <li>
 Develop account plans for each strategic partner: set targets, KPIs, action plans.
 </li>
 <li>
 Serve as the main point of contact: coordinate between internal teams (product, operations, logistics, onboarding, support) and clients.
 </li>
 <li>
 Monitor delivery against SLAs / quality, resolve issues proactively.
 </li>
 <li>
 Negotiate contract renewals, pricing, service level agreements, and terms.
 </li>
 <li>
 Forecast account performance &amp; revenue; collaborate with sales leadership on pipeline and forecasts.
 </li>
 <li>
 Provide feedback from clients into product / service improvements.
 </li>
 <li>
 Present regular reports to senior management on account health, risks, opportunities.
 </li>
 <li>
 Stay informed on market trends, sustainability / recycling policy developments, competitive landscape.
 </li>
 </ul>
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Environmental Science, or related field.
 </li>
 <li>
 5+ years of experience in Key Account Management, B2B sales, or client success &mdash; ideally with technology / hardware / environmental services.
 </li>
 <li>
 Proven track record of managing large accounts and delivering revenue growth.
 </li>
 <li>
 Strong negotiation, contract management, and presentation skills.
 </li>
 <li>
 Excellent stakeholder management; able to work cross-functionally.
 </li>
 <li>
 Analytical mindset: comfortable with data (KPIs, forecasts, metrics) to measure performance.
 </li>
 <li>
 Passion for sustainability, circular economy, or environmental impact initiatives is a plus.
 </li>
 <li>
 Fluent in English; additional regional languages are a bonus.
 </li>
 </ul>
 
 
</div>

Business Development Manager

Our client is looking for Client Care Manager who can serves as a leader within the Client Care Team, ensuring exceptional service and support for clients. This role is responsible for managing client inquiries, resolving issues, and enhancing the overall client experience while maintaining compliance with regulatory standards set by the Capital Market Authority. The Manager will also mentor team members and drive process improvements.KEY RESPONSIBILITIESKey Accountabilities1. Client Interaction Management<ul><li>Lead & manage client calls, ensuring prompt and accurate responses to inquiries and concerns.</li><li>Facilitate clear and open lines of communication between clients and the company, ensuring that all inquiries and concerns are addressed promptly and accurately.</li><li>Implement a structured process for managing escalated client issues, ensuring timely resolutions while maintaining a high level of client satisfaction and trust.</li></ul>2. Client Accounts Management Responsibilities<ul><li>Lead collaboration efforts with Relationship Managers (RMs) to ensure accurate and timely account openings, overseeing the collection and verification of all necessary documentation.</li><li>Enforce & establish a comprehensive checklist of required documentation for account openings, ensuring all necessary forms are completed and signed.</li><li>Conduct thorough reviews of client documents to verify authenticity and ensure compliance with regulatory standards, including identification, proof of address, and financial disclosures.</li><li>Maintain organized records of all client documentation, ensuring easy retrieval for audits and compliance checks, thereby upholding the integrity of client data.</li><li>Conduct comprehensive training sessions for junior staff on documentation requirements and account opening procedures, fostering a culture of continuous improvement and compliance within the team.</li></ul>3. Due Diligence and Compliance<ul><li>Supervise the efforts of Client care team and Relationship Managers (RMs) in conducting comprehensive due diligence searches in accordance with "Know Your Client" (KYC) policies, ensuring thorough and accurate client assessments.</li><li>Provide training and support to team members on compliance standards and KYC policies, reinforcing the importance of due diligence in client account management.</li><li>Ensure compliance with regulatory requirements and internal standards in all client interactions.</li><li>Stay updated on regulatory changes and industry best practices to adapt documentation requirements as necessary, ensuring ongoing compliance with the Capital Market Authority.</li></ul>4. Process Improvement<ul><li>Analyze current client account management processes to identify inefficiencies and areas for enhancement, ensuring optimal workflow and client satisfaction.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Conduct training sessions for team members on updated processes and procedures, ensuring that all staff are equipped with the necessary knowledge and skills to adapt to changes effectively.</li><li>Collaborate with other departments to streamline inter-departmental processes, enhancing overall efficiency and service delivery for clients.</li></ul>5. Information Security Obligations<ul><li>Comply with the corporate information security policies & procedures relevant to the role.</li><li>Preserve the:</li></ul>o Confidentiality of information by promising that data should only be accessed by authorized people.o Integrity of the information by safeguarding the accuracy and completeness of information and processing methods.o Availability of information, by ensuring that users under their control have access to information and associated assets when required.<ul><li>Protect organizational assets (information, software, hardware) against compromise.</li><li>Comply with Data Protection and Intellectual Property Rights legislation valid in KSA.</li></ul>JOB SPECIFICATIONQUALIFICATION<ul><li>Bachelor's degree in finance, Business Administration, Economics, or a related field.</li></ul>CERTIFICATION<ul><li>CME-1 Certification is required.</li></ul>EXPERIENCE<ul><li>Minimum of 8 years of experience in client care, customer service, or related roles, preferably within the financial services industry.</li><li>Proven track record in managing complex client relationships and resolving issues effectively</li><li>In-depth understanding of the regulatory landscape in Saudi Arabia, including compliance with CMA regulations.</li></ul>COMPETENCIES<ul><li>Exceptional Customer Service Skills</li><li>Strong Problem-Solving and Decision-Making Abilities.</li><li>Excellent Communication and Interpersonal Skills.</li><li>Attention to Detail and Quality Focus.</li><li>Ability to Multi-task in a Fast-Paced Environment.</li></ul><ul><li>Excellent command of Spoken and Written English Language.</li></ul>INTERNAL & EXTERNAL COMMUNICATION<ul><li>Regular interaction with RMs, Head of Business Development, and other departments to ensure cohesive client service.</li></ul>Important Note:<ul><li>The above is a partial list of duties; you may be expected to perform different tasks as necessary, suiting the business need to meet the overall business objectives.</li><li>The KPIs will be followed post acceptance.</li></ul>

Clients Care Manager

Ninja 🥷🏽 نينجا

<div>
 As an Incubation Specialist, you will play a critical role in supporting and nurturing client relationships through the incubation process. You will be responsible for ensuring that clients receive the highest level of support and guidance, identifying new business opportunities, and driving successful outcomes for both clients and the organization.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Client Relationship Management:
 
 
 </li>
 </ul>
 Manage and cultivate relationships with clients, ensuring they receive continuous support throughout the incubation process. Provide expert advice, guidance, and solutions to clients to help them achieve their goals. Ensure clients' expectations are met and exceeded, fostering long-term partnerships.
 
 
 <ul>
 <li>
 Business Development:
 
 
 </li>
 </ul>
 Identify and pursue new business opportunities within existing accounts.
 
 
 Work closely with internal teams to develop tailored strategies that meet client needs and drive business growth.
 
 
 Monitor industry trends to identify new opportunities for business expansion.
 
 
 <ul>
 <li>
 Collaboration &amp; Communication:
 
 
 </li>
 </ul>
 Coordinate with internal departments to ensure that client projects run smoothly and on schedule.
 
 
 Participate in team meetings and discussions to share insights and strategies for improving client satisfaction.
 
 
 Communicate effectively with clients and internal teams to ensure seamless project execution.
 
 
 <ul>
 <li>
 Continuous Improvement:
 
 
 </li>
 </ul>
 Keep up-to-date with industry trends, product offerings, and best practices to offer innovative solutions to clients.
 
 
 Contribute feedback and suggestions to enhance internal processes and improve the overall client experience.
 
 
 <ul>
 <li>
 Documentation &amp; Reporting:
 
 
 </li>
 </ul>
 Document all client interactions, feedback, and business development efforts in internal CRM tools. Prepare regular reports on account status, project progress, and business development activities.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 1-2 years of experience in account management, business development, or a related field.
 </li>
 <li>
 Strong multitasking abilities and time management skills
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Ability to work effectively in a fast-paced, client-focused environment. Immediate availability is preferred
 </li>
 </ul>
</div>

Incubation Specialist

Infinite pl

<div><div>Infinite pl, is a digital led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, &amp; other investment capabilities which we utilize to orchestrate &amp; build innovative platforms that tackle complex problems within logistics &amp; adjacent sectors.</div><div>
</div><div>
Infinite pl&rsquo;s mission is nothing short of a logistics revolution! We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions. &quot;We're not just players; we're game-changers.&quot;</div><div></div><div> 
Role Overview</div><div>
This is a new business development role responsible for acquiring new logos, with a primary focus on driving the market adoption of the company's high-growth SaaS products and innovative digital platforms. The role involves managing the full sales cycle for these specific solutions, targeting new clients across enterprise and government sectors.</div>
<h3 class="jobSectionHeader">Key Responsibilities:</h3><ul><li>
Identify and develop a pipeline of new business opportunities for the company's SaaS and platform-based venture products.</li><li>
Lead the full sales cycle for these solutions, from initial prospecting and qualification to negotiation and closing.</li><li>
Execute product-led solution selling and digital sales motions to acquire new customers efficiently.</li><li>
Support the Senior AMs and bid teams with product-specific expertise and documentation for larger, integrated tenders.</li><li>
Collaborate with internal teams (Ventures, Marketing) to refine go-to-market strategies and sales playbooks.</li><li>
Monitor sales performance, track KPIs, and assist in forecasting and reporting.</li><li>
Consistently achieve new business booking targets for the assigned product portfolio.</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Experience:</h3><ul><li>
Bachelor&rsquo;s degree in Business, Communications, or related field.</li><li>
4&ndash;7 years of experience in new business development, account management, or client success roles, with a proven track record of acquiring new logos.</li><li>
Exposure to government tender or RFP processes is an advantage.</li><li>
Strong communication, relationship management, and coordination skills.</li><li>
Experience selling SaaS, product-led growth (PLG), or digital marketing solutions is highly desirable.</li></ul><div>
Infinite pl &#65039; - where innovation meets logistics, and the journey is Infinitely boundless!</div><div>
Let's disrupt logistics together and explore infinite opportunities!</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Account Manager (Saudi National)

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