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clinic manager

steadfast group

We are looking for an experienced and organized Dental Clinic Manager to oversee daily clinic operations, ensure smooth workflow between departments, and maintain high-quality patient service standards. The ideal candidate should have strong leadership skills, experience managing dental or healthcare facilities in the UAE, and a good understanding of clinical operations, insurance, and patient management systems.Roles &amp; Responsibilities:* Oversee daily operations of the dental clinic, ensuring smooth coordination between doctors, nurses, reception, and administrative teams.* Manage clinic schedules, patient flow, and appointment systems to optimize efficiency.* Supervise front desk operations, ensuring exceptional customer service and timely patient communication.* Monitor financial performance, including revenue tracking, expenses, and budgeting in coordination with management.* Ensure compliance with DHA regulations, infection control, and clinical safety protocols.* Manage insurance-related processes, including approvals, billing, and claim submissions.* Handle recruitment, training, and performance evaluation of clinic staff.* Maintain clinic inventory, procurement of dental materials, and vendor coordination.* Review and implement clinic policies, SOPs, and workflow improvements.* Address patient feedback and resolve concerns promptly and professionally.* Generate operational reports and share key performance metrics with management.* Support marketing and business development activities for patient acquisition and retention.Desired Profile:* Minimum 3&ndash;5 years of UAE experience in clinic or healthcare management (preferably dental).* Bachelor&rsquo;s degree or diploma in Healthcare Administration, Business Management, or related field.* Strong knowledge of DHA regulations, licensing, and insurance procedures.* Proficiency in clinic management software and MS Office tools.* Excellent communication, leadership, and organizational skills.* Strong problem-solving ability with attention to detail.* Fluency in English; Arabic proficiency is an advantage.* Ability to work in a fast-paced, patient-focused environment.* Salary AED10,000 to AED15,000Job Type: Full-timePay: AED10,000.00 - AED15,000.00 per monthApplication Question(s):<ul><li>What is your current/last drawn salary?</li><li>Which industry experience do you have?</li><li>Do you have required experience as mentioned in JD?</li></ul>

Clinic Manager

pearl dental clinic

Position: Clinic ManagerReports to: CEORole MissionTo ensure world-class operational and administrative excellence.The Clinic Manager leads facilities, staff, compliance, vendor management, and business support functions &mdash; while enabling growth through loyalty and referral programs.Key Responsibilities1. Leadership &amp; Operations<ul><li>Oversee day-to-day operations across both branches.Supervise patient coordinators , reception, admin, and support staff. Take ownership of rota scheduling (doctors, nurses, reception, support staff). Maintain discipline, punctuality, and professional conduct across staff.</li></ul>2. Loyalty &amp; Referral Programs<ul><li>Design and implement loyalty initiatives (e.g., hygiene recall programs, membership benefits). Launch and track referral programs in collaboration with marketing. Monitor effectiveness of retention programs and report results to management. Ensure front office and coordinators are trained to communicate loyalty benefits to patients.</li></ul>3. Facility &amp; Infrastructure Management<ul><li>Maintain cleanliness, hygiene, and ambience in line with the brand standards. Oversee AMC, service visits, and preventive maintenance. Track and resolve facility-related complaints promptly. Ensure branding, signage, and environment consistently reflect the brand's premium positioning.</li></ul>4. Vendor &amp; Supply Chain Management<ul><li>Maintain updated vendor list with performance tracking. Oversee procurement of clinical and non-clinical supplies. Negotiate contracts, renewals, and vendor pricing. Manage external services (laundry, pest control, courier, logistics).</li></ul>5. Asset, Inventory &amp; IT Systems<ul><li>Maintain a digital asset register (equipment, IT, furniture). Conduct quarterly asset audits and track variances. Monitor stock levels to prevent shortages. Oversee IT systems: EMR, Zoho, biometric, CCTV, Wi-Fi, cybersecurity.</li></ul>6. Expansion &amp; Growth Support<ul><li>Assist with new branch setup (procurement, vendor onboarding, layout readiness). Coordinate licensing, compliance, and documentation for new sites. Prepare onboarding kits and readiness checklists for expansion projects.</li></ul>7. Quality Control &amp; Compliance<ul><li>Enforce audit readiness. Monitor adherence to DHA regulations, NABIDH, trade license, tenancy renewals, and safety standards. Ensure clinics are always inspection-ready with documentation in place. Review audit reports and take corrective actions.</li></ul>8. Insurance Coordination<ul><li>Support doctor credentialing and insurance empanelment. Oversee escalated insurance claim submissions and rejections. Track approval turnaround times and minimize rejections. Coordinate with insurance providers for efficiency.</li></ul>9. SOP &amp; Policy Management<ul><li>Maintain and update SOPs for admin, vendor, and operations. Ensure all staff are trained in relevant SOPs. Conduct quarterly emergency preparedness and compliance trainings.</li></ul>10. HR Coordination<ul><li>Act as the primary liaison with the HR agency, ensuring smooth communication on recruitment, onboarding, contracts, licensing, payroll inputs, and employee relations. Escalate only major HR decisions (hiring approvals, salary revisions, terminations) to CEO/MD.</li></ul>Job Type: Full-timePay: AED10,000.00 - AED15,000.00 per monthApplication Question(s):<ul><li>Do you have Healthcare management degree?</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>health care: 5 years (Required)</li></ul>

Confidential Company

Job Description:- Responsible for operating the center and its profitability in accordance with the company’s policies.- Plan and implement strategies- Build effective business relationships with healthcare partners and customers- Prospects for new business, promotional plans, recruitment strategies, etc- Organize and execute sales presentations- Thrives under the pressure of leadership and business targets.- Broad knowledge of financial management and client expectation.- Technically competent with extensive experience in a variety of software systems and databases- Responsible for developing strategies and overall functioning of the clinic

Skin Laundry

Job Purpose The Clinic Manager is responsible for overseeing all aspects of clinic operations, ensuring the delivery of exceptional client experiences while driving sales performance and operational efficiency. This role involves managing day-to-day operations, leading and developing a high-performing team, and maintaining alignment with Skin Laundry&rsquo;s mission and goals. The Clinic Manager collaborates with regional leadership to implement sales strategies, analyze performance metrics, and foster a positive workplace culture that prioritizes inclusivity and professional growth. Acting as the primary decision-maker, the Clinic Manager ensures compliance with company standards, creates actionable plans for improvement, and plays a critical role in achieving clinic and organizational success.Scope of Responsibilities1. Operations &amp; Compliance<ul><li>Manage daily clinic operations ensuring a seamless, efficient, and client-focused environment.</li><li>Implement and ensure compliance with Skin Laundry SOPs, health and safety protocols, and government health regulations.</li><li>Maintain a clean, organized, and welcoming clinic environment always.</li><li>Manage clinic opening/closing procedures, facility upkeep, and emergency readiness.</li><li>Lead inventory management: ordering, stock control, expiry tracking, and product usage.</li><li>Conduct weekly cash and transaction reconciliations; ensure accurate billing and budget alignment.</li><li>Maintain and submit stock and performance reports promptly and accurately.</li><li>Support special projects such as new service rollouts, facility enhancements, and clinic audits.</li><li>Ensure readiness for internal and external inspections and regulatory compliance.</li><li>Maintain confidentiality in line with data protection and privacy legislation.</li><li>Display schedule flexibility to support evenings, weekends, and peak business periods.</li></ul>2. Sales &amp; Client Retention<ul><li>Drive clinic revenue through targeted sales strategies, tracking KPIs and team performance.</li><li>Promote upselling of services and retail products aligned with treatment outcomes.</li><li>Analyze sales reports and identify areas for growth and optimization.</li><li>Collaborate with Marketing to support campaigns and increase client footfall.</li><li>Resolve client concerns effectively and proactively build long-term relationships.</li><li>Celebrate treatment results with clients to foster trust and loyalty.</li></ul>3. Team Leadership &amp; Development<ul><li>Lead, supervise, and support clinic staff to deliver high performance and meet clinic goals.</li><li>Conduct performance reviews, KPI check-ins, and coaching sessions in partnership with HR.</li><li>Ensure appropriate scheduling, staffing coverage, and team morale.</li><li>Oversee recruitment, onboarding, and continuous training.</li><li>Build a collaborative, inclusive, and high-engagement team culture.</li><li>Guide team members to uphold Skin Laundry service protocols and brand excellence.</li><li>Empower staff through regular recognition, ownership of responsibilities, and development.</li></ul>4. Customer Experience &amp; Communication<ul><li>Serve as the lead for service excellence and client satisfaction.</li><li>Ensure all client communications (in person, phone, WhatsApp, email) meet professional and brand standards.</li><li>Address escalated concerns with care and discretion.</li><li>Maintain the clinic&rsquo;s reputation for outstanding service through consistent delivery and quality control.</li></ul>5. Financial Management<ul><li>Own the clinic&rsquo;s budget, revenue targets, and cost management initiatives.</li><li>Review financial data to support business decisions and strategic planning.</li><li>Adjust staffing and resource use based on clinic performance and client demand.</li><li>Recommend and implement cost-saving strategies where appropriate without compromising service quality.</li></ul>6. Inventory &amp; Procurement<ul><li>Monitor and maintain appropriate stock levels of medical, technical, and operational supplies.</li><li>Oversee inventory accuracy and expiry compliance.</li><li>Submit procurement needs and reports in line with company processes.</li></ul>7. Professionalism &amp; Development<ul><li>Exhibit reliability, initiative, and responsibility in all tasks.</li><li>Keep an up-to-date personal development file with training, certifications, and performance milestones.</li><li>Stay informed of industry trends, new services, and business developments relevant to clinic growth.</li></ul>8. Enhancing Skin Laundry Culture<ul><li>Create a people-first environment that values diversity, equity, and inclusion in both client interactions and team culture.</li><li>Champion a respectful, collaborative, and growth-oriented workplace.</li><li>Share best practices with peers and align with broader company goals.</li><li>Serve as a role model of the &ldquo;One-Team&rdquo; philosophy across all clinic and cross-functional interactions.</li></ul>9. Leadership Responsibilities<ul><li>Act as the final decision-maker on clinic operations.</li><li>Conduct evaluations, give timely feedback, and encourage accountability.</li><li>Lead team huddles and meetings to align on targets, address challenges, and celebrate wins.</li><li>Ensure all staff operate within a safe, compliant, and professionally managed environment.</li></ul>Marginal FunctionsOccasional Tasks<ul><li>Participate in regional leadership meetings and strategy alignment discussions.</li><li>Support new service launches, campaigns, and special projects.</li><li>Lead or assist in regional onboarding and training for new Clinic Managers.</li></ul>Support for the Team<ul><li>Provide temporary coverage or support to nearby clinics as needed.</li><li>Contribute to cross-functional initiatives supporting compliance or performance goals.</li></ul>Contributing to Broader Goals<ul><li>Pilot and test new operational strategies, providing feedback to leadership.</li><li>Enroll in leadership development programs to enhance your management skill set.</li></ul>Required Knowledge, Skills &amp; AbilitiesTechnical Expertise<ul><li>Retail Operations Mastery: Advanced knowledge of clinic operations including team management, client flow, and performance metrics.</li><li>Financial Acumen: Skilled in budget management, forecasting, and interpreting key performance data.</li><li>Software Skills:</li><li>Advanced proficiency in EMR clinic software and CRM platform is preferred.</li><li>Strong command of Microsoft Office Suite (Excel, Word, Outlook).</li><li>Industry Knowledge: In-depth understanding of the skincare and wellness sector with a focus on evidence-based, accessible solutions.</li></ul>Education &amp; Certifications<ul><li>3+ years of management experience in a clinic, retail, hospitality, or wellness environment.</li><li>Bachelor&rsquo;s / Masters degree in business, Retail Management, or related field preferred.</li></ul>Interpersonal Skills<ul><li>Leadership Excellence: Proven ability to motivate, coach, and manage high-performing teams.</li><li>Customer Service: Deep commitment to building trust and delivering personalized client care.</li><li>Communication: Strong verbal and written communication skills across multiple audiences.</li><li>Inclusivity: Actively fosters a workplace that celebrates diversity and nurtures a sense of belonging.</li><li>Strategic Thinking: Able to problem-solve, plan proactively, and align local decisions with company goals.</li></ul>Reporting LineReports directly to the Head of Operations or another assigned leadership role.Job Type: Full-timePay: AED1.00 per monthApplication Question(s):<ul><li>Do you have any experience managing an aesthetic/dermatology/laser clinic or medical facility in the UAE.</li><li>Do you have proven experience managing DHA regulations, clinic licensing, audits and healthcare compliance?</li><li>Do you have a proven track record of achieving sales targets, managing KPIs, upselling treatments/packages, and driving profitability? If yes please explain.</li><li>Define your people management and leadership skills.</li><li>Do you possess strong skills in clinics EMR systems? (reporting, sales, stock, KPIs), and proficiency in Excel/CRM tools?</li></ul>Experience:<ul><li>UAE based Aesthetic Clinic management: 3 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Clinic Manager (Aesthetic Clinic)

Life Pharmacy LLC

<ul><li>Manage end-to-end operations of retail clinics across multiple locations.</li><li>Ensure adherence to clinical protocols, regulatory compliance, and quality standards.</li><li>Implement and monitor SOPs for patient care, pharmacy integration, and billing.</li><li>Develop and manage budgets, P&amp;L, and cost optimization strategies.</li><li>Monitor revenue streams, patient volumes, and profitability metrics.</li><li>Recruit, train, and manage clinic staff including nurses, pharmacists, and support teams.</li><li>Ensure high patient satisfaction scores and service quality.</li><li>Compliance and Risk Management</li></ul>

Operations Manager - Clinics

SNT DERMATOLOGY CLINIC

We&rsquo;re Hiring &ndash; Clinic Administrator (JVC, Dubai)Are you organized, responsible, and passionate about the beauty and aesthetics field? Our modern and welcoming aesthetic clinic is looking for a Clinic Administrator to join our growing team.What We&rsquo;re Looking For:<ul><li>Previous experience in administrative or front desk roles, ideally in a clinic or beauty environment</li><li>Fluency in English and Arabic (spoken and written)</li><li>Strong skills in CRM systems, Excel, and client data management</li><li>Excellent communication, organization, and attention to detail</li><li>A proactive attitude and professional appearance</li></ul>Main Responsibilities:<ul><li>Greet and assist clients with warmth and professionalism</li><li>Manage bookings, schedules, and client follow-ups through the CRM system</li><li>Support doctors and therapists with daily coordination</li><li>Maintain a clean, organized, and welcoming reception area</li><li>Handle administrative and reporting tasks as required</li></ul>Salary: 5,000 AED per monthWe offer a supportive, elegant work environment where you can grow your skills and be part of a friendly, passionate team.Interested? Apply today with your updated CV &mdash; we&rsquo;d love to meet you. Let&rsquo;s grow together in beauty and excellence.Job Type: Full-timePay: From AED5,000.00 per month

Clinic Administrator

ASG management services LLC

**If you don&rsquo;t have experience in a Medical Fitness Examination Centre, please do not apply.*******<ul><li>Prepare and submit daily reports and financial sheets.</li><li>Manage monthly timesheets, requirements, and inventory.</li><li>Organize workflow and delegate tasks effectively.</li><li>Handle customer inquiries and complaints.</li><li>Engage with companies to expand business opportunities.</li><li>Communicate management directives to employees.</li><li>Report to senior management and coordinate with HR on employee matters.</li><li>Evaluate performance and resolve employee disputes.</li><li>Develop strategies to improve service quality.</li><li>Ensure excellent customer care and support.</li><li>Manage contracts, medical schedules, reports, and client support.</li><li>Implement company and health ministry policies.</li><li>Process monthly payment receipts (MAF only).</li><li>Oversee daily center operations, IT, maintenance, and supplies.</li><li>Supervise lab, radiology, and clinic workflows.</li><li>Coordinate with third parties and monitor Q-management systems.</li><li>Maintain centre cleanliness and hygiene.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Medical Centre Supervisor

Explore 3816+ Clinic manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

3816 clinic manager jobs IN Dubai United Arab Emirates

Clinic Manager

Clinic Manager

Clinic Manager

Clinic Manager (Aesthetic Clinic)

Operations Manager - Clinics

Clinic Administrator

Medical Centre Supervisor