collection analyst

Eaton

<div>
 Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we&rsquo;re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.
 <br/>
 <br/>
 This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 This open post is for an experienced collection analyst within the EMEA Credit Management team. The primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded, to improve cash flow, work with business partners improving processes, communicate policy and provide credit/commercial support to sales/operations/end customers. The position requires proven experience in a credit function, process improvement skills, business and commercial acumen and has a strong change management ethic. The purpose is to provide expert assistance to the customer in relation to conciliations and investigations into unresolved (end) customer claims that are or will be impacting the aged debt or bad debt on trade accounts. The candidate will be required to liaise with key stakeholders and end customers to handle complex investigations providing effective communication and recommendations on root cause mitigation.
 <br/>
 <br/>
 "Drive cash Collection improvements within Middle East region for the Electrical Division.
 <br/>
 <br/>
 Required to successfully manage the assigned portfolio to deliver cash collection targets in line with monthly goals and expectations.
 <br/>
 <br/>
 Own, manage and resolve large/long term disputes across the EMEA portfolio.
 <br/>
 <br/>
 Achieve Aged debt and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.
 <br/>
 <br/>
 Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.
 <br/>
 <br/>
 Build key business relationships with sales and operational teams to drive improvements in the OTC cycle.
 <br/>
 <br/>
 Support and facilitate Commercial agreements and contracts with Sales in relation to terms and business processes.
 <br/>
 <br/>
 Build strong business relationships with key customers in country/region.
 <br/>
 <br/>
 Provide expert decision making on all topics relating to the OTC cycle
 <br/>
 <br/>
 Manage and deploy key Credit procedures within country and region.
 <br/>
 <br/>
 Manage the decision making on stop shipments for their key countries.
 <br/>
 <br/>
 Ensure W/O and reserves are reflective of country specifics Including escalation to Atradius collections and legal proceedings.
 <br/>
 <br/>
 Ensure all key work processes are followed through automated systems daily. (Dunning&rsquo;s, statements, invoice copies and customer responses).
 <br/>
 <br/>
 Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets.
 <br/>
 <br/>
 Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute.
 <br/>
 <br/>
 Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.
 <br/>
 <br/>
 Drive front end enhancements mitigating reoccurring challenges within the OTC cycle. Drive next generation process changes enhancing the cash flow for the regions and roll out standardization and best practice across the function. Support all system upgrades and own key requirements during projects for the OTC process.
 <br/>
 <br/>
 Manage and maintain the customer masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers. Collaboration with the Country Support team &amp; Glasgow Collections/EMEA Risk team on key decisions impacting the OTC cycle and the EMEA cash flow"
 <br/>
 <br/>
 <strong>
  Qualifications And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors Degree in Accounting
  </li>
  <li>
   Min. 3 year credit risk, collection or similar relevant experience
  </li>
  <li>
   Proven technical expertise knowledge on multiple ERP and financial systems, SAP knowledge is a must. Addtional systems could be an assest.
  </li>
  <li>
   Fluent spoken and written English essential.
  </li>
  <li>
   Experience within a high performing credit function working with operations and commercial teams within a multinational ,manufacturing ,company is a must.
  </li>
  <li>
   Proven ability to drive results and continuous improvement culture across multiple business units.
  </li>
  <li>
   Customer Relationship Management, both internal and external, experience essential
  </li>
  <li>
   Ability to collaborate with diverse internal and external teams; used to operate, negotiate and influence effectively in an international organization
  </li>
  <li>
   Good communication, presentation, training, process management and change management skills
  </li>
  <li>
   Cross/multi-cultural background and experience; sensitive to cultural differences
  </li>
  <li>
   Proven track record leading supporting on business improvement initiatives
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
</div>


Credit & Collection Analyst ( SAP required)

Metropolitan Transportation Authority

<div><div><div><div><b>Job ID:</b> 13550</div>
<div><b>Business Unit:</b> MTA Headquarters</div>
<div><b>Location:</b> New York, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Acct Receiv Recon and Process</div>
<div><b>Date Posted:</b> Oct 30, 2025</div>
</div></div><div><p><b>Description</b>
</p><div><div><div><div><div><b>JOB TITLE:</b></div><div><br>
Collection Analyst &ndash; Technically Covered by TCU</div></div><div><div><b><br>
DEPT/DIV:</b></div><div><br>
Accounts Receivable Recon &amp; Processing</div></div><div><div><b><br>
WORK LOCATION:</b></div><div><br>
420 Lexington Avenue</div></div><div><div><b><br>
FULL/PART-TIME</b></div><div><br>
FULL</div></div><div><div><b><br>
SALARY RANGE:</b></div><div><br>
$61,444 - $72,965</div></div><div><div><b><br>
DEADLINE:</b></div><div><br>
Until filled</div></div></div><div></div><div><br>
This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.</div><div></div><p><b><br>
Opening:</b></p><p>
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation&rsquo;s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.</p><p><b>
Position Objective:</b></p><p>
The purpose of this position is to perform collection efforts to meet departmental goals regarding outstanding aged receivables. It is expected that the position will work closely with internal and external stakeholders to ensure timely collection of all receivables.</p><p><b>
Responsibilities:</b></p><ul><li>
Monitor aging reports and collect payment on all aged and outstanding receivables.</li><li>
Maintain Dishonored check system, including weekly reports, demand letters and collection agency follow-up.</li><li>
Research and resolve short-paid invoices. Follow-up with Project Management Teams on advance requests, application of deposits, and refund requests.</li><li>
Establish A/R reserves and write off recommendations.
</li><li>Maintain, compile, and report information to management. Account Analysis for Allowance for Doubtful accounts and Bad Debt Expense.</li><li>
Maintain good customer relations.</li><li>
Collections and Customer Inquiry management. Review, substantiate and gather all supporting documents for discussion with Senior Management as required.</li><li>
Other duties as assigned.</li></ul><div></div><div><b><br>
Required Qualifications:</b></div><div>
Required Knowledge/Skills/Abilities:</div><ul><li>
Excellent communication and interpersonal skills.</li><li>
Excellent organizational and presentation skills.</li><li>
Proficiency in and/or ability to learn to work with all internal levels within a given organization.</li><li>
Proficiency in and/or ability to learn communicate and interact well with external agencies.</li><li>
Demonstrated proficiency in or ability to learn the Microsoft Office Suite or comparable applications, i.e., Word, Excel, Access, and Outlook.</li></ul><div></div><div><b><br>
Required Education and Experience:</b></div><ul><li>
Bachelor&rsquo;s degree in Business, Accounting or Finance or an equivalent combination of education and experience from an accredited college may be considered in lieu of a degree.</li><li>
Minimum 2 years related experience.</li></ul><p></p><p><b><br>
The </b><b>F</b><b>ollowing is/are preferred:</b></p><ul><li>
Master&rsquo;s degree in a related field.</li><li>
Attainment of or in the process of attaining specific functional licenses or certifications in area of specialty if applicable.</li><li>
Attainment of or in the process of attaining P.E. license from New York State.</li><li>
Familiarity with the MTA&rsquo;s policies and procedures.</li><li>
Familiarity with the MTA&rsquo;s collective bargaining procedures.</li></ul><p><b>
Other Information</b></p><p>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</p><p><b>
Equal Employment Opportunity</b></p><p>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.</p><p>
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</p></div></div></div></div><p></p>

Collection Analyst – Technically Covered by TCU

Garanti BBVA Teknoloji

<div>
 <p>
  <strong>
   If you have passion for technology as we do and want to be part of a great team which leads innovation in Fintech, join us.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who We Are?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We Create World Class Financial IT Services
  </strong>
 </p>
 <p>
  We are a leading technology company which provides technology infrastructure, software development, big data and data analytics, internet applications, integration, system management, security management, project management and enterprise applications services to Garanti BBVA branded institutions.
 </p>
 <p>
  We are an agile team, developing revolutionary and innovative products. We develop emerging financial technologies and end-to-end high-tech solutions with our expert development teams.
  <strong>
   #teknolojidekitutkuyuke&scedil;fet
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Many reasons which will make you say I love working at Garanti BBVA Technology
  </strong>
 </p>
 <p>
  We have a passion for technology, we think big and we continuously explore and seek improvement, we trust the power of empowerment. We are an academy for talents. Thus, we are &ldquo;one team&rdquo; and we always achieve together.
 </p>
 <p>
  The place we call &ldquo;our office&rdquo; has no boundaries. We stand for a positive team culture, shared and lived together anywhere.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   So, what awaits you Garanti BBVA Technology?
  </strong>
 </p>
 <ul>
  <li>
   Flexible working hours,
  </li>
  <li>
   A buddy who will guide and accompany you during your onboarding process,
  </li>
  <li>
   Career development opportunities on a well-defined career path,
  </li>
  <li>
   Local and global career opportunities,
  </li>
  <li>
   A great number of online courses and technical trainings (Kamp&uuml;s Garanti BBVA, Coursera, Linkedin etc.) that will support you throughout your development,
  </li>
  <li>
   A personalized development plan for you,
  </li>
  <li>
   Birthday off day,
  </li>
  <li>
   Private health and life insurance,
  </li>
  <li>
   Practice classes in English and Spanish,
  </li>
  <li>
   Discount on master programs,
  </li>
  <li>
   Online well-being program,
  </li>
  <li>
   Sabbatical leave granted for every seven years at Garanti BBVA Technology.
  </li>
  <li>
   In addition to all of these, we&rsquo;re also meeting our teammates in person within regular intervals or whenever we miss each other ❤ either in our &Idot;stanbul, Ankara or Izmir offices, which are always full of social opportunities and sportive activities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Impact
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Consumer And Commercial Collection
  </strong>
  <strong>
   team
  </strong>
  works passionately to shape the technologies of the future.
 </p>
 <p>
  They value being a team, learning from each other and producing together. Since they are excellent teammates, they are proficient in positive interpersonal communication, taking responsibility and valuing different ideas.
 </p>
 <p>
  They are creative and productive. Their business is based on innovation and is only limited by their dreams. Now they are looking for new teammates with whom they will achieve together.
 </p>
 <p>
  In that team;
 </p>
 <ul>
  <li>
   Work within our cross-functional agile teams to develop and maintain Collection Products.
  </li>
  <li>
   Analyze, improve, and maintain
   <strong>
    Consumer And Commercial Collection
   </strong>
   applications and services to meet business requirements.
  </li>
  <li>
   Collaborate with business units, software teams, and experience design teams to deliver value-driven solutions.
  </li>
  <li>
   Design and execute functional and automated tests to ensure product quality.
  </li>
  <li>
   Take responsibility for the end-to-end software development lifecycle, from requirement gathering to deployment and monitoring.
  </li>
  <li>
   Migrate legacy systems on technology refreshed &amp; microservice based platforms.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How do we describe the perfect match?
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Computer Engineering / Management Engineering / Mathematical Engineering / Industrial Engineering or related fields,
  </li>
  <li>
   At least 3
   <strong>
   </strong>
   years of experience in business analysis,
  </li>
  <li>
   Experience and knowledge in banking sector, including related products/services and workflows. In-depth knowledge about business processes, business rules, and requirement determination.
  </li>
  <li>
   Strong analytical thinking, problem-solving, and decision-making skills,
  </li>
  <li>
   Experience in gathering requirements, modeling, solution analysis, and documentation,
  </li>
  <li>
   Knowledge of Agile software development lifecycle and methodologies,
  </li>
  <li>
   Experience in SQL and the ability to query and analyze complex data,
  </li>
  <li>
   Ability to write and execute test automation scripts using
   <strong>
    Karate
   </strong>
   and
   <strong>
    Selenium
   </strong>
   ,
  </li>
  <li>
   Experience with API, Web Services, and SQL,
  </li>
  <li>
   Passion for learning and adapting to new technologies,
  </li>
  <li>
   Familiarity with data analysis and reporting tools,
  </li>
  <li>
   Strong communication and persuasion skills,
  </li>
  <li>
   Ability to manage multiple projects and priorities in alignment with business goals,
  </li>
  <li>
   Proficiency in written and spoken English.
  </li>
 </ul>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   📢 If you would like to get to know more about Garanti BBVA Technology, please follow us on Instagram, LinkedIn, Medium and our Company Website;
  </strong>
 </p>
 <p>
  https://www.garantibbvateknoloji.com.tr/
 </p>
 <p>
  https://www.instagram.com/garantibbvateknoloji/
 </p>
 <p>
  https://www.linkedin.com/company/garanti-teknoloji/
 </p>
 <p>
  https://medium.com/@GarantiBBVATeknoloji
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &Ccedil;e&scedil;itlilik yakla&scedil;&inodot;m&inodot;m&inodot;z
  </strong>
 </p>
 <p>
  <em>
   &Ccedil;e&scedil;itlili&gbreve;in g&uuml;c&uuml;ne inanan ve herkesin i&scedil;e katk&inodot;s&inodot;n&inodot; &ouml;nemseyen uluslararas&inodot; yakla&scedil;&inodot;mlar&inodot; dikkate al&inodot;yor, kapsay&inodot;c&inodot;l&inodot;&gbreve;&inodot;n i&scedil;imizin geli&scedil;mesine farkl&inodot; a&ccedil;&inodot;lardan katk&inodot; sa&gbreve;lad&inodot;&gbreve;&inodot;na inan&inodot;yoruz. &Ccedil;e&scedil;itlili&gbreve;in temsil edildi&gbreve;i kurulu&scedil;lar ba&scedil;ar&inodot;lar&inodot;n&inodot; art&inodot;r&inodot;rken, ki&scedil;ilerin kendilerine de&gbreve;er verildi&gbreve;ini hissetti&gbreve;i i&scedil; ortamlar&inodot;nda &ccedil;al&inodot;&scedil;an ba&gbreve;l&inodot;l&inodot;&gbreve;&inodot; ve verimlili&gbreve;inde daha olumlu sonu&ccedil;lar elde edildi&gbreve;ini g&ouml;r&uuml;yoruz. E&scedil;it istihdam sa&gbreve;lamay&inodot; g&ouml;rev edinen bir kurum olarak &ccedil;e&scedil;itlili&gbreve;i destekliyoruz.
  </em>
 </p>
 <p>
  <em>
   &Ccedil;al&inodot;&scedil;anlar&inodot;m&inodot;z&inodot;n mesleki ve ki&scedil;isel geli&scedil;imine f&inodot;rsat sunan, kendilerini en iyi &scedil;ekilde g&ouml;stermelerini sa&gbreve;layan, geli&scedil;imlerine odaklanan i&scedil;birlik&ccedil;i ve kapsay&inodot;c&inodot; bir &ccedil;al&inodot;&scedil;ma ortam&inodot; yaratmak i&ccedil;in yeni ad&inodot;mlar atmaya devam ediyoruz.
  </em>
 </p>
 <p>
 </p>
</div>


Consumer And Commercial Collection / Business Analyst

XCMG Group

<div>
 <p>
  Role Summary
 </p>
 <p>
  The Credit and Collection Analyst will be responsible for review client credit profiles to assess credit limits, risk levels, and payment terms.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Role Responsibility
 </p>
 <p>
  ➢ Review client credit profiles to assess credit limits, risk levels, and payment terms.
 </p>
 <p>
  ➢ Analyse Arabic credit reports, notarized contracts, and legal documents
 </p>
 <p>
  ➢ Monitor and track overdue accounts across assigned regions; implement collection strategies.
 </p>
 <p>
  ➢ Collaborate with Sales, Legal, and Finance teams to evaluate receivables risk and issue credit recommendations.
 </p>
 <p>
  ➢ Prepare and maintain reports on overdue accounts and high-risk clients.
 </p>
 <p>
  ➢ Support legal recovery efforts through promissory notes, notarization, and litigation when necessary.
 </p>
 <p>
  ➢ Conduct regular reassessments of client creditworthiness to ensure ongoing risk control.
 </p>
 <p>
  ➢ Regular Visit to customer sites to assess customer Credit Worthiness and collections and resolve disputes
 </p>
 <p>
  ➢ Send the required report to all stakeholders as per requirements. Work closely with internal departments, including Marketing, Operations, Parts, Service, HR, Finance, Warehouse, and Logistics, to ensure seamless coordination.
 </p>
 <p>
  ➢ Undertake additional job roll-related tasks as necessary to support the company's mission and operations.
 </p>
 <p>
  ➢ Carry out additional tasks as requested by management.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Performance
 </p>
 <p>
  ➢ Excellent negotiation and communication skills.
 </p>
 <p>
  ➢ Strong analytical and problem-solving abilities.
 </p>
 <p>
  ➢ Attention to detail and accuracy in financial reporting.
 </p>
 <p>
  ➢ Ability to work under pressure and manage multiple accounts effectively.
 </p>
 <p>
  ➢ Knowledge of local financial regulations and credit risk management best practices.
 </p>
 <p>
  ➢ Proactive and results-driven approach to debt recovery
 </p>
 <p>
  ➢ Reduction in overdue receivables and bad debt ratio.
 </p>
 <p>
  ➢ Timeliness and accuracy of credit risk assessments.
 </p>
 <p>
  ➢ Efficiency of collection processes and customer dispute resolution.
 </p>
 <p>
  ➢ Compliance with credit policies and financial regulations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Experience &amp; Background
 </p>
 <p>
  ➢ Bachelor&rsquo;s degree or higher in Finance, Accounting, Risk Management, Law, or a related discipline.
 </p>
 <p>
  ➢ Solid understanding of corporate credit review procedures and financial statement analysis is mandatory.
 </p>
 <p>
  ➢ Familiarity with receivables collection processes, instalment contracts, and legal enforcement mechanisms.
 </p>
 <p>
  ➢ Strong communication and negotiation skills; ability to work under pressure.
 </p>
 <p>
  ➢ Proficiency in English and Arabic language is mandatory.
 </p>
</div>


Credit Analyst

HSBC

<div><p><b>Some careers have more impact than others.</b></p><p>
If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be.</p><p>
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.</p><p>
We are currently seeking an experienced professional to join our team in the role of <b>eDiscovery Technology Operations Analyst</b></p><p><b>
Business: Legal</b></p><p><b>
Principal responsibilities</b></p><ul><li>
Collect electronically stored information from identified sources in a forensically sound manner, including but not limited to, audio, e-mails and other e-communications, shared drives, and other business specific databases and records.</li><li>
Execute, process, produce and support custodian collections using various corporate collection tools such as M365, NICE, Verint, EMC SourceOne Discovery Manager, Lotus Notes.</li><li>
Understand implications of international collection and address international data issues with appropriate parties.</li><li>
Work with appropriate parties to obtain and record approval to access and collect data.</li><li>
Coordinate and track all electronic collection activities and maintain chain of custody documentation.</li><li>
Create data manifest, update collection tracking log, and ensure successful transfer of data for each shipment of collected data to processing vendors using tools such as 7-Zip and WinSCP.</li><li>
Transfer collected data to the designated vendors for processing and review using the bank&rsquo;s appropriate channels.</li><li>
Identify opportunities to automate or modify activities or procedures to increase efficiency and maintain a competitive advantage.</li><li>
Coordinate activities with other areas of the company as required to ensure smooth implementation of new and/or enhanced processes, procedures, reports, etc. and the collection, processing, and production of electronically stored data.</li><li>
Ensure timeliness and accuracy of responses, adherence to internal policies and external regulations and maximized contribution to economic profit.</li><li>
Work collaboratively and closely with teammates, most particularly with the eDiscovery Data Collections Team and the eDiscovery Active Management Team.</li><li>
Coordinate activities with other functional areas of the Bank as required for seamless implementation of new and/or enhanced processes, procedures, reports, etc.</li></ul><p><b>
Requirements :</b></p><ul><li>
Ensure compliance with operational risk controls in accordance with HSBC and regulatory standards and policies and optimize relations with regulators by addressing any issues.</li><li>
Identify expected outcomes for custodian collections and challenge and/or escalate where outcomes not as expected.</li><li>
Physical Demands/Work Environment: Very good working conditions. Little or no physical demands. Minimal handling of light materials. The physical demands/work environment described above are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.</li><li>
Manage and execute data collection, processing, review and production consistent with Legal&rsquo;s e-discovery policies and processes.</li></ul><p><b>
What additional skills will be good to have?</b></p><ul><li>
University degree in Computer Science, Forensic Technology, Information Technology or relevant field.</li><li>
0-3 years of experience managing or collecting data using software and hardware like NICE, Verint, EMC SourceOne Discovery Manager and Lotus Notes would be preferred; graduates are welcome to apply.</li><li>
Candidates with an understanding of the Electronic Discovery Reference Model (EDRM) framework and standards would be preferred.</li><li>
Candidates with an understanding of enterprise level infrastructure and technology, for instance, messaging applications, databases, servers, backup, storage and compliance archiving would be preferred.</li><li>
A team player that brings to the position exceptional organizational skills, excellent communication skills (both oral and written), and sound judgment.</li><li>
Ability to work independently and with others, taking ownership of individual and shared tasks with minimal supervision.</li><li>
Ability to work in an often-stressful environment while maintaining good interpersonal skills.</li><li>
Willingness to learn new technologies and processes and work flexibly to meet changing requirements.</li><li>
Ability to think quickly and analytically and manage multiple priorities under short deadlines.</li><li>
Prior project management experience in large, complex electronic discovery projects would be preferred.</li><li>
Reliable and dependable teammate.</li><li>
Strong work ethic and self-motivation with a desire to take initiative and seek process improvement to create efficiencies.</li></ul><p><b>
You&rsquo;ll achieve more at HSBC</b></p><p>
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.&rdquo;</p><p>
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><p><b>
***Issued By HSBC Electronic Data Processing (India) Private LTD***</b></p></div>

eDiscovery Technology Operations Analyst

WSFS Bank

<div><div>Job Description</div><div>
At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region's locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service&reg; is more than part of our name, it&rsquo;s our mission and our purpose.</div><div></div><div>
The Collection Specialist will initiate collection attempts to achieve target delinquency, non-performing and charge off goals while minimizing risk, using all available collection techniques and tools. The incumbent will meet collection objectives by implementing collection plans that are in alignment with corporate, business unit, department goals, and aging protocols.</div><div></div><div>
Job Responsibilities:</div><ul><li><div>
Review each assigned account and determine a plan of action to cure the delinquency.</div></li><li><div>
Request borrower financial information to analyze and determine best course of repayment.</div></li><li><div>
Conduct financial research regarding the credit worthiness of customers using available annual financial statements, credit reports, public/private sector sources, and information obtained directly from customers to determine the viability of repayment on delinquent loans.</div></li><li><div>
Ensure customers understand terms of repayment.</div></li><li><div>
Determine the reason for delinquency and negotiate solutions with borrower to resolve all past-due payments, fees, and any future payments due until customer can pay as agreed.</div></li><li><div>
Ensure fact-finding is thorough and necessary questions are being asked to resolve the past due condition.</div></li><li><div>
Send system collection letters as needed on each account.</div></li><li><div>
Recommend accounts for repossession, demand, charge off, non-accrual, line restraint, and deposit and card closure when such an action is in the best business interests of the Bank.</div></li><li><div>
Maintain delinquency at agreed upon percent for assigned products.</div></li><li><div>
Communicate any fluctuation in goals to management and alert all problem loans timely.</div></li><li><div>
Recognize when a loan will move to non-performing, and potential charge off.</div></li><li><div>
Provide monthly projection forecasts on assigned portfolios.</div></li><li><div>
Maintain well refined customer relation skills by extending extraordinary service to all customers.</div></li><li><div>
Ensure communication is understood and provide prompt resolution to customer concerns.</div></li><li><div>
Provide recommendations to Team Leader on comprehensive arrangements on more difficult problem loans.</div></li><li><div>
Seek assistance from Team Leader on comprehensive arrangements on more difficult problem loans.</div></li></ul><div></div><div>
Minimum Qualifications:</div><ul><li><div>
High school diploma required; some college preferred.</div></li><li><div>
Must have at least 1 year of collection experience for 15 &ndash; 180 day delinquent accounts.</div></li><li><div>
Must have knowledge of the appropriate collection laws and regulations.</div></li><li><div>
Must have strong written and verbal communications, and negotiation skills.</div></li><li><div>
Must also be familiar with collection systems.</div></li><li><div>
Must have comprehensive knowledge on foreclosure, bankruptcy, non-accrual, and bank losses.</div></li><li><div>
Mortgage collection experience preferred.</div></li><li><div>
Must be proficient in Microsoft office.</div></li><li><div>
Must be able to adapt to change with little to no impact to daily responsibilities.</div></li><li><div>
Must have knowledge of collection techniques and the skills to provide quality customer service, while at the same time achieving collections goals.</div></li><li><div>
Must have knowledge of assigned portfolio, understand loan documentation, skip tracing tools, and delinquency tracking,</div></li><li><div>
Must possess effective communication, negotiation, and teamwork skills.</div></li><li><div>
Must abide by all Company, Departmental and Government policies and procedures while adhering to the Company Code of Conduct.</div></li><li><div>
Knowledge of JP Court legal actions, repossession guidelines, preparing delinquency projections, and foreclosure and bankruptcy knowledge is preferred.</div></li><li><div>
Must possess persuasive communication, negotiation, and teamwork skills.</div></li><li><div>
Must be able to analyze property inspections, appraisals and legal documents and provide feedback and recommendations on findings.</div></li></ul><div></div><div>
Salary Range:</div>
$47,235.00 - $77,601.75<div></div><div>
Individual base pay may vary on additional factors such as the candidate&rsquo;s experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.</div><div></div><div>
In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate&rsquo;s location and employment status. For more information about Associate benefits, please visit <div>https://www.wsfsbank.com/about/careers/</div></div><div></div><div>
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com.</div><div></div><div>
WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</div></div>

Collection Specialist

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