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customer operations manager

commercial operations manager

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Gurugram, Haryana, India; Bengaluru, Karnataka, India
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Supply Chain, Operations Management, Finance, Business, a related field or equivalent practical experience.
 </li>
 <li>
 4 years of experience in multi-disciplined procurement, leading strategy development, execution and sourcing or a related function, or a related advanced degree.
 </li>
 <li>
 Experience with manual and online running Request for Information (RFIs) and Request for Proposal (RFPs).
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 4 years of experience in agreement management, or related procurement roles, overseeing the entire agreement life-cycle or procurement operations.
 </li>
 <li>
 Experience in collaborating with legal teams or external counsel for agreement drafting and review, and support in agreement negotiations, terms clarification, and issue resolution.
 </li>
 <li>
 Experience in managing agreement functions, and ensuring alignment with organizational standards.
 </li>
 <li>
 Experience in agreement management software to improve the management processes.
 </li>
 <li>
 Experience in developing standardized processes and workflows for agreement management with the knowledge of agreement management principles.
 
 
 </li>
 </ul>
 
 About the job
 
 The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support contract administration process including agreement stamping, signature, and closure and agreement metadata management.
 </li>
 <li>
 Monitor agreement compliance, obligations, and milestones throughout the duration.
 </li>
 <li>
 Identify and engage with external vendors or service providers to manage specific aspects of the process.
 </li>
 <li>
 Support development of standardized processes and workflows for agreement administration and management.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Commercial Operations Manager

Cushman & Wakefield

<div>
 
 Job Title
 
 
 
 Executive - Facility
 
 
 
 Job Description Summary
 
 
 
 
 Job Description
 
 
 
 
 Job Title
 
 
 
 Facility Executive
 
 
 
 Department
 
 
 
 Facilities / Administration
 
 
 
 Reporting To
 
 
 
 Facility Manager / Sr. Manager &ndash; Operations
 
 
 
 Job Purpose
 
 
 
 To support day-to-day operations of the facility by ensuring smooth functioning of housekeeping, pantry, security, technical services, and vendor management while maintaining compliance, safety, and service quality.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise housekeeping, pantry, security, and technical teams for daily operations.
 </li>
 <li>
 Monitor AMC vendors for HVAC, DG, UPS, lifts, fire systems, and utilities.
 </li>
 <li>
 Ensure statutory compliance (CLRA, Fire NOC, PSARA, ESI/PF, etc.).
 </li>
 <li>
 Manage consumables, stock control, and pantry supplies.
 </li>
 <li>
 Support sustainability initiatives (energy saving, waste segregation, EPI tracking).
 </li>
 <li>
 Assist in budget preparation, vendor billing verification, and MIS/MMR reports.
 </li>
 <li>
 Act as first point of contact for employee workplace-related concerns.
 </li>
 <li>
 Maintain SLAs, KPIs, and escalate issues on time.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Knowledge of facility operations, housekeeping, and technical maintenance.
 </li>
 <li>
 Understanding of statutory &amp; compliance requirements.
 </li>
 <li>
 Vendor management &amp; negotiation skills.
 </li>
 <li>
 Strong communication, reporting, and MS Excel/Power BI knowledge preferred.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Graduate (preferred: Facility/Operations/Engineering background).
 </li>
 <li>
 2&ndash;5 years of facility management experience.
 </li>
 <li>
 Exposure to corporate offices, IT parks, labs, or commercial facilities.
 
 
 </li>
 </ul>
 INCO: &ldquo;Cushman &amp; Wakefield&rdquo;
</div>

Executive - Facility

AB InBev GCC India

<div>
 
 
 AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.
 
 
 
 
 
 
 
 Do You Dream Big?
 
 
 
 
 
 
 
 We Need You.
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 
 Job Title:
 
 
 Principal Analyst &ndash; GBS Commercial
 
 
 
 
 
 
 
 Location:
 
 
 Bangalore
 
 
 
 
 
 
 
 Reporting to:
 
 
 Manager-Marketing Insights
 
 
 
 
 
 
 
 1. Purpose of the role
 
 
 
 
 
 
 This is a role responsible for driving quality &amp; timely service delivery in Marketing Insights (Consumer and Shopper Insights) by collaboratively working with the offshore and in-country teams for all research studies and ad-hoc request support. The task is to create value through analytical projects combining deep category expertise and research knowledge.
 
 
 
 
 
 
 2. Key tasks &amp; accountabilities
 
 
 
 
 
 
 
 
 Design and drive solutions to business issue:
 
 
 
 <ul>
 <li>
 Leading the continuous brand tracking survey for all the reporting requirements
 </li>
 <li>
 Performing Deep dives for Business Issues: Connecting dots of various data sources - Brand Health, Panel, Social Media, Sales data from Nielsen etc.
 </li>
 <li>
 Perform Strategic/Special Projects: Projects run for meeting long terms goals which are not the usual tracking reports.
 </li>
 <li>
 Consolidation MKT &amp; Commercial: cross functional portfolio analytical projects (HH panel &ndash; Nielsen &ndash; Survey)
 </li>
 <li>
 Role to perform request execution, gather analysis / interpretation / learnings out of the data, share the data request output with Brand/Insights team &amp; close the Request.
 </li>
 <li>
 Requires analyst to investigate the hypothesis received from business by looking into various data sources such as Brand Health, Panel, Social Media, Sales data from Nielsen etc.
 </li>
 <li>
 Automation &amp; Process Transformation: Drive continuous improvement initiatives across Insights process. Drive standardization and automation of process to drive efficiencies
 </li>
 <li>
 Interpret and present data/reports in an easy to &lsquo;read and comprehend&rsquo; storytelling manner.
 </li>
 </ul>
 
 Devise long-term development strategies for brand health by benchmarking and creating best in class.
 
 
 
 
 
 
 
 Timeline Definition for Ad-hoc business issue:
 
 
 
 <ul>
 <li>
 Independently decide Time Estimation and Timeline Definition for every approved Request
 </li>
 <li>
 Responsible for communicating timelines to the Brand/Insights team
 </li>
 </ul>
 
 
 
 
 
 3. Qualifications, Experience, Skills
 
 
 
 
 
 
 
 Level of educational attainment required:
 
 
 <ul>
 <li>
 Graduate/Masters in the field of Business, Marketing, Analytics, or other equivalent degree or work experience
 </li>
 </ul>
 
 
 
 
 
 Previous work experience required:
 
 
 <ul>
 <li>
 5 years + of professional experience with prior experience in FMCG, Retail Insights &amp; analytics or consulting companies
 </li>
 <li>
 Ideal candidate should have right mix of Business Context, Data and Technology skills.
 </li>
 <li>
 Prior experience in managing and working with multiple data sources.
 </li>
 <li>
 5 years + with relevant experience in market research and analytics
 </li>
 <li>
 Experience in liaising with multiple vendors/agencies/stakeholders
 </li>
 </ul>
 
 
 
 
 
 Technical skills required:
 
 
 <ul>
 <li>
 Advanced MS Excel, PowerPoint (Must Have)
 </li>
 <li>
 Advanced Visual management: Power BI (Must Have)
 </li>
 <li>
 Statistical knowledge for deep diving data (Must Have)
 </li>
 <li>
 Python (Good To Have)
 </li>
 <li>
 SQL (Good To Have)
 </li>
 </ul>
 
 
 
 
 
 And above all of this, an undying love for beer!
 
 
 
 
 
 
 
 We dream big to create future with more cheers.
 
 
</div>

Principal Analyst

<div>
 
 AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics.
 
 
 
 
 
 Do You Dream Big?
 
 
 
 
 
 We Need You.
 
 
 
 
 
 
 Job Title: Data Scientist
 
 
 
 
 
 
 
 Location: Bangalore
 
 
 
 
 
 
 
 Reporting to: Manager- Analytics/ Senior Manager-Analytics
 
 
 
 
 
 
 
 1. PURPOSE OF THE ROLE
 
 
 
 
 
 
 Contributing to the Data Science efforts of AB InBevʼs global non-commercial analytics capability of Supply Analytics. Candidate will be required to contribute and
 
 
 may also need to guide the DS team staffed on the area and assess the efforts required to scale and standardize the use of Data Science across multiple ABI markets
 
 
 
 
 
 
 2. KEY TASKS AND ACCOUNTABILITIES
 
 
 
 
 
 <ul>
 <li>
 Understand the business problem and translate that to an analytical problem; participate in the solution design process.
 </li>
 <li>
 Manage the full AI/ML lifecycle, including data preprocessing, feature engineering, model training, validation, deployment, and monitoring.
 </li>
 <li>
 Develop reusable and modular Python code adhering to OOP (Object-Oriented Programming) principles.
 </li>
 <li>
 Design, develop, and deploy machine learning models into production environments on Azure.
 </li>
 <li>
 Collaborate with data scientists, software engineers, and other stakeholders to meet business needs.
 </li>
 <li>
 Ability to communicate findings clearly to both technical and business stakeholders.
 </li>
 </ul>
 
 
 
 
 
 3. Qualifications, Experience, Skills
 
 
 
 
 
 
 
 Level of educational attainment required (1 or more of the following)
 
 
 <ul>
 <li>
 B. Tech /BE/ Masters in CS/IS/AI/ML.
 </li>
 </ul>
 
 
 
 
 
 Previous work experience required
 
 
 <ul>
 <li>
 Minimum 3 years of relevant experience.
 </li>
 </ul>
 
 
 
 
 
 Technical skills required
 
 
 
 
 
 
 
 Must Have
 
 
 <ul>
 <li>
 Strong expertise in Python, SQL, and libraries such as Scikitlearn, Pandas, NumPy, and PyTorch or TensorFlow including advanced knowledge of OOP concepts.
 </li>
 <li>
 Exposure to AI/ML methodologies with a previous hands-on experience in ML concepts like forecasting, clustering, regression, classification, optimization using Python.
 </li>
 <li>
 Azure Tech Stack, Databricks, ML Flow in any cloud platform Airflow for orchestrating and automating workflows.
 </li>
 <li>
 Strong knowledge of feature engineering, model training, and validation techniques.
 </li>
 <li>
 MLOPS concepts and containerization tools like Docker.
 </li>
 <li>
 Experience with version control tools such as Git.
 </li>
 <li>
 Consistently display an intent for problem solving. Strong communication skills (vocal and written).
 </li>
 <li>
 Ability to effectively communicate and present information at various levels of an organization.
 </li>
 <li>
 Experience in model evaluation, A/B testing, and back testing methodologies.
 </li>
 </ul>
 
 
 
 
 
 Good To Have
 
 
 <ul>
 <li>
 Preferred industry exposure in Manufacturing Domain.
 </li>
 <li>
 Product building experience.
 </li>
 </ul>
 
 
 
 
 
 Other Skills required
 
 
 <ul>
 <li>
 Passion for solving problems using data.
 </li>
 <li>
 Detail oriented, analytical and inquisitive.
 </li>
 <li>
 Ability to learn on the go.
 </li>
 <li>
 Ability to work independently and with others.
 </li>
 </ul>
 
 
 
 
 We dream big to create future with more cheers!
 
</div>

Data Scientist

Apna Mart

<div>
 
 
 Role Overview
 
 
 
 
 
 
 As Program Manager &ndash; Visual Merchandising at Apnamart, you will be responsible for defining, implementing and managing the visual presentation strategy across all store formats. Your work will ensure product displays, in-store signage, category resets, new store launches and ongoing store refreshes reinforce the brand&rsquo;s value proposition, enhance shopper experience and drive sales. You will coordinate cross-functionally with store operations, marketing, category &amp; procurement teams and external vendors to deliver consistent, compelling in-store presentation across our hyperlocal stores.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop the visual merchandising program: layouts, display standards, planograms, signage guidelines for all store formats and categories.
 </li>
 <li>
 Partner with store operations and category teams to ensure merchandise-placement logic aligns with business goals (footfall, conversion, average basket size).
 </li>
 <li>
 Lead VM activities for new store openings (NSO) and existing store refreshes: from concept to execution, coordinating timelines, materials, vendor installation and quality checks.
 </li>
 <li>
 Manage the rollout of promotional displays, seasonal campaigns, thematic signage and store-front visuals to enhance visibility and shopper engagement.
 </li>
 <li>
 Monitor store compliance: conduct regular store audits of visual standards, displays, signage, shelf presentation, lighting, category adjacencies; report gaps and ensure corrective action.
 </li>
 <li>
 Work with vendors to source VM materials (fixtures, props, banners, signage), negotiate with vendors, and track costs and quality
 </li>
 <li>
 Maintain dashboard / MIS of VM program performance: display execution compliance, cost vs plan, store-by-store visual score, impact on sales or category performance.
 </li>
 <li>
 Train and guide store / operations staff on VM standards, best practices, and visual presentation guidelines to ensure consistency across locations.
 </li>
 <li>
 Stay updated on retail visual trends, competitor store-looks, shopper behaviour, and bring fresh ideas for store presentation improvement.
 </li>
 <li>
 Drive continuous improvement: refine VM processes, standard operating procedures, vendor workflows and ensure scalability across store network.
 </li>
 </ul>
 
 
 
 
 
 Key Metrics / KPIs
 
 
 <ul>
 <li>
 % of stores compliant with VM standards in scheduled audit cycle
 </li>
 <li>
 Time-to-launch for new store visuals (from store ready to complete VM installation)
 </li>
 <li>
 Cost per store for VM rollout vs budget
 </li>
 <li>
 Uplift in sales / category conversion post-display refresh or promotional display (where trackable)
 </li>
 <li>
 Vendor turnaround time (materials ordered &rarr; installed)
 </li>
 <li>
 Store staff training completion % for VM guidelines
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
 <li>
 Bachelors/Master&rsquo;s degree in Marketing, Retail Management, Visual Merchandising, Design or a related discipline
 </li>
 <li>
 At least 1-2 years&rsquo; experience in retail merchandising, visual presentation, store operations environment (Retail experience preferred)
 </li>
 <li>
 Strong aesthetic sensibility combined with commercial mindset (understanding how visual cues drive shopper behaviour)
 </li>
 <li>
 Hands-on project management skills: timelines, vendor coordination, rollout tracking.
 </li>
 <li>
 Basic competence with data/analytics: tracking compliance, dashboards, interpretation of store performance.
 </li>
 <li>
 Excellent communication and cross-functional coordination skills; ability to work with operations, store teams, marketing &amp; vendors.
 </li>
 <li>
 Willingness to travel to stores, new launches and conduct on-ground audits.
 </li>
 <li>
 Proficient in MS Office (Excel, PowerPoint); familiarity with visual tools (e.g., simple design tools, layout sketching) is a plus.
 </li>
 </ul>
 
 Open to travel across locations
 
</div>

Program Manager -  Visual Merchandiser

Progress

<div>
 We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experience with agility and ease.
 
 
 We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a
 
 Commercial Counsel
 
 , Bengaluru and help us do what we do best: propelling business forward. Learn More about
 
 us
 
 .
 
 
 We seek a qualified and experienced Commercial Counsel to join our Legal team and provide advice and support to our management and internal clients on various commercial matters and customer-facing transactions. You will work closely with our sales, finance, operations, information security, product management, and business line executives to draft and negotiate contracts and licenses, ensure compliance with data protection laws and regulations, and help us achieve our business goals and objectives.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Develop and maintain a solid working knowledge of the company's business, products and services, and industry trends.
 </li>
 <li>
 Advise internal clients on various legal issues pertaining to contracts and licensing, including software licenses, cloud subscriptions, professional services, distributors, resellers, and other technology-related agreements.
 </li>
 <li>
 Lead projects and work with cross-functional teams, including operations, sales enablement, finance, and marketing, to improve internal processes and increase the efficiency and scalability of commercial legal support.
 </li>
 <li>
 Draft, review, and negotiate contracts and licenses with customers, partners, vendors, and other third parties in accordance with the company's policies and procedures.
 </li>
 <li>
 Create and update contract templates and playbooks, oversee their deployment, and train sales personnel and other constituents on their applicability and when to use them.
 </li>
 <li>
 Advise the business on contract negotiation thresholds, order acceptance issues, and other contract-related points.
 </li>
 <li>
 Advise on commercial disputes and support escalations.
 </li>
 <li>
 Work with legal team colleagues responsible for the data protection practice area, as well as other relevant constituents, in the negotiation of BAAs, Data Processing Addenda, and terms relating to data protection and information security practices.
 </li>
 <li>
 Understand and support public company controls and procedures.
 </li>
 <li>
 Identify and mitigate legal risks and provide proactive and practical solutions to complex and challenging business issues.
 </li>
 <li>
 Collaborate with other members of the legal team and external counsel as needed.
 
 
 </li>
 </ul>
 
 Your Background
 
 
 
 <ul>
 <li>
 Law degree from a reputable university.
 </li>
 <li>
 Minimum of 5 years of relevant in-house experience as a commercial lawyer, preferably in the technology industry, focusing on software, SaaS, and cloud offerings.
 </li>
 <li>
 In-house experience in a fast-paced, business results-oriented, and team-based environment.
 </li>
 <li>
 Understand complex contractual and business issues, assess risk, and provide concise business-focused legal advice to internal clients.
 </li>
 <li>
 Self-motivated, proactive, problem solver, and team player who can drive multiple time-sensitive projects.
 </li>
 <li>
 Must be comfortable working independently with little oversight in a dynamic environment.
 </li>
 <li>
 A self-starter and fast learner who likes challenges.
 </li>
 <li>
 Willing to work in the US time zone [6 30 PM to 3 30 AM IST]
 
 
 </li>
 </ul>
 
 Additionally, it would be great if you bring the following:
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills in English.
 </li>
 <li>
 Solid analytical, problem-solving, and organizational skills.
 </li>
 <li>
 Solid business acumen and strategic thinking skills.
 </li>
 <li>
 Excellent drafting, negotiation, and communication skills.
 </li>
 <li>
 Ability to work independently and manage multiple projects and deadlines.
 </li>
 <li>
 Ability to work effectively with cross-functional teams and diverse stakeholders.
 </li>
 <li>
 Ability to work under pressure and adapt to changing business needs and priorities.
 </li>
 <li>
 Ability to exercise sound judgment and discretion in handling confidential and sensitive information.
 </li>
 <li>
 Experience in supporting customer care, success or support organizations in SaaS environment.
 </li>
 <li>
 Solid technical skills with a continuous learning mindset to develop a deeper understanding of the business.
 </li>
 <li>
 Embrace change in the organization and the role, working collaboratively to ensure the sales teams receive excellent support and service.
 </li>
 <li>
 High ethical standards and integrity.
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 If this sounds like you and fits your experience and career goals, we&rsquo;d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with, and also to enjoy:
 
 
 <ul>
 <li>
 Competitive remuneration package
 </li>
 <li>
 Employee Stock Purchase Plan Enrolment
 
 
 </li>
 </ul>
 
 Vacation, Family, and Health
 
 
 
 <ul>
 <li>
 30 days of earned leave
 </li>
 <li>
 An extra day off for your birthday
 </li>
 <li>
 Various other leaves like marriage leave, casual leave, maternity leave, and paternity leave
 </li>
 <li>
 Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, and life insurance coverage
 </li>
 <li>
 Professional development reimbursement
 </li>
 <li>
 Interest subsidy on loans - either vehicle or personal loans.
 
 
 </li>
 </ul>
 
 Apply now!
 
</div>

Commercial Counsel

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282 commercial operations manager jobs IN Bangalore Jobs In Bangalore Jobs In Mangaluru India

Commercial Operations Manager

Commercial Operations Manager

Executive - Facility

Principal Analyst

Data Scientist

Program Manager - Visual Merchandiser

Commercial Counsel