communications agent

Four Seasons Hotel

What you will do <ul> <li> Provide general information about the hotel and assisting callers. </li> <li> Process reservations by mail, telephone, telex, cable, fax or central reservation systems referral. </li> <li> Process reservations from the sales office, other hotel departments, and travel agents. </li> <li> Know the type of rooms available as well as their location and layout. </li> <li> Create and maintains reservation records by date of arrival and alphabetical listing. </li> <li> Communicate reservation information to the front desk. </li> <li> Open and close the availability as and when required of hotel in all channels and website. </li> <li> Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers </li> </ul> What you bring <ul> <li> At least 1-2 years experience in a similar role within 5* Luxury Hotels. </li> <li> Bachelor s Degree in Hospitality Management or Equivalent. </li> <li> Strong communication and customer service skills. </li> <li> Proficiency in Arabic language </li> <li> Ability to work night shifts. </li> </ul> What do we offer <ul> <li> Work Authorization </li> <li> Competitive tax free salary and service charge </li> <li> End of service gratuity </li> <li> Fallboard accommodation </li> <li> Free transportation to and from work </li> <li> Medical and life insurance </li> <li> Paid annual leave </li> <li> Flight Allowance to home country </li> <li> Social and sporting events </li> <li> Learning &amp; Development Programs </li> <li> Career opportunities and international transfer </li> <li> And more </li> </ul> Schedule &amp; Hours <ul> <li> 6 days per week over 48 working hours. This role has overnight shifts. </li> </ul>

Communications & Reservations Agent

Radisson Hotel Group

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities of the Communication Agent:
 
 
 
 
 Supports the smooth operation of the HUB Department, ensuring all internal and external communications are handled efficiently, accurately, and in line with hotel standards.
 
 
 
 
 Acts as a central point of contact between departments, facilitating clear, timely, and professional communication to support overall hotel operations.
 
 
 
 
 Responds promptly and effectively to guest and colleague enquiries, ensuring all requests are handled with professionalism and care to maximize satisfaction.
 
 
 
 
 Takes ownership of assigned tasks and duties, maintaining a high level of accuracy, organization, and attention to detail in all correspondence and documentation.
 
 
 
 
 Collaborates closely with the HUB team and other departments to support departmental plans, operational targets, and service excellence initiatives.
 
 
 
 
 Monitors and manages communication systems (telephone, email, messaging platforms) to ensure smooth information flow and timely response to operational needs.
 
 
 
 
 Maintains confidentiality and professionalism in handling sensitive information and ensures compliance with hotel policies and procedures.
 
 
 
 
 Promotes the hotel culture and values, fostering a positive and cooperative working environment across all departments.
 
 
 
 
 Ensures adherence and compliance with all relevant legislation and internal standards, maintaining records and reports for internal and external audits as required.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 Requirements of the Communication Agent:
 
 
 
 
 Previous experience in a hotel or customer service environment is beneficial but not essential
 
 
 
 
 Hands-on approach with a proactive and solution-oriented work style
 
 
 
 
 Strong commitment to delivering exceptional internal and external service with a genuine passion for hospitality
 
 
 
 
 Ability to handle multiple tasks efficiently while maintaining accuracy and attention to detail
 
 
 
 
 Demonstrates personal integrity and professionalism in a fast-paced, service-driven environment
 
 
 
 
 Proficient in using IT systems and communication platforms, with the ability to adapt to new technologies
 
 
 
 
 Excellent verbal and written communication skills, with the confidence to interact effectively across all levels of the organization
 
 
 
 
 Team player with a positive attitude, supporting collaboration and effective information flow within the HUB and across departments
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

Communication Agent

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Key Responsibilities of the Communication Agent:
Supports the smooth operation of the HUB Department, ensuring all internal and external communications are handled efficiently, accurately, and in line with hotel standards.
Acts as a central point of contact between departments, facilitating clear, timely, and professional communication to support overall hotel operations.
Responds promptly and effectively to guest and colleague enquiries, ensuring all requests are handled with professionalism and care to maximize satisfaction.
Takes ownership of assigned tasks and duties, maintaining a high level of accuracy, organization, and attention to detail in all correspondence and documentation.
Collaborates closely with the HUB team and other departments to support departmental plans, operational targets, and service excellence initiatives.
Monitors and manages communication systems (telephone, email, messaging platforms) to ensure smooth information flow and timely response to operational needs.
Maintains confidentiality and professionalism in handling sensitive information and ensures compliance with hotel policies and procedures.
Promotes the hotel culture and values, fostering a positive and cooperative working environment across all departments.
Ensures adherence and compliance with all relevant legislation and internal standards, maintaining records and reports for internal and external audits as required. 
Qualifications 
Requirements of the Communication Agent:
Previous experience in a hotel or customer service environment is beneficial but not essential
Hands-on approach with a proactive and solution-oriented work style
Strong commitment to delivering exceptional internal and external service with a genuine passion for hospitality
Ability to handle multiple tasks efficiently while maintaining accuracy and attention to detail
Demonstrates personal integrity and professionalism in a fast-paced, service-driven environment
Proficient in using IT systems and communication platforms, with the ability to adapt to new technologies
Excellent verbal and written communication skills, with the confidence to interact effectively across all levels of the organization
Team player with a positive attitude, supporting collaboration and effective information flow within the HUB and across departments 
Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

KERZNER INTERNATIONAL LIMITED

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Connectivity Centre Agent to join the One&amp;Only team at The One&amp;Only The Palm Hotel in Dubai.
With the global growth of our brands, you will be responsible for handling all calls, both internal and external in an efficient and courteous manner with high personalized service and attention to detail, as per the standards of One&amp;Only. Project a favorable image of One&amp;Only the Palm to the public via telephonic interactions always. To assist in coordinating all guest requests in a timely manner and ensure proper function of Call Center as the central communication point of the Resort.br&gt;
Agent anticipates the needs of guests, including prearrival journey and executes all requests in a timely fashion. You will be instrumental in creating an environment &amp; executing service that is second to none by consistently seeking opportunities to create everlasting memories and build relationships.br&gt;

Suitable candidate will be reporting directly to the Guest Experience Manager. He/She must be highly qualified and must have at least 1-2 years experience in a similar role in an upscale luxury hospitality industry or five-star hotels. He/She must have customer service &amp; reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literacy including relevant software and experience in using an Opera system. Middle East/GCC experience is an advantage.
At One&amp;Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.br&gt;

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Connectivity Centre Agent

Intelcia

This is HR Menna from Intelcia hiring team.*&bull;&#8288; &#8288;Salary 19k and can go up to 25K per month *! &bull;&#8288; &#8288;Net Basic 14k (10k basic+4k transportation allowance besides the transportation) &bull;&#8288; &#8288;KPIS 100 Dollars* &bull;&#8288; &#8288;Incentives (7 to 14$ per closed deal) &bull;&#8288; &#8288;Paid Training on the basic (10k) &bull;&#8288; &#8288;Social and medical insurance.with the below description, conditions, and requirements:Description: &bull;&#8288; &#8288;Customer Service Representative &quot; Chat agent &quot; &bull;&#8288; &#8288;Providing support and helping with billing queries for customers in the United States of America. ( Optimum Account*)Conditions: &bull;&#8288; &#8288;Work is from the office which is located in Cairo, sheikh Zayed next to WOC or Alex, Borg Elarab ( Silicon Valley ) &bull;&#8288; &#8288;Rotational shifts and offs - 5 working days - 2 days OFF ( Flexibility to swap with coworkers your shifts and your days off ) &bull;&#8288; &#8288;9 working hours including a 1-hour break &bull;&#8288; &#8288;Transportation is provided with many pickup points for boys and (door-to-door) for girls. &bull;&#8288; &#8288;( Graduates ) are welcome to apply &bull;&#8288; &#8288;We have shifts from and to (3pm-12am / 4pm-1am /8pm -5 am/ 10pm-7am)Requirement*: &bull;&#8288; &#8288;Fluency in English &bull;&#8288; &#8288;Egyptians &bull;&#8288; &#8288;Age between 18 - 45 yearsIf you are interested please send me a voice note introducing yourself in 1-2 minutes on this number 201103350580Job Types: Full-time, Part-time, New gradPay: E&pound;19,000.00 - E&pound;35,000.00 per monthExpected hours: 45 &ndash; 50 per week

Chat Agent

Kerzner International

Overview Connectivity Centre Agent (Seasonal Opportunity) (14703)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.With the global growth of our brands, you will be an integral part of the Resort's success and your role goes beyond developing potential relationships with our guests. Where you will be responsible for handling all calls, both internal and external in an efficient and courteous manner with high personalized service and attention to detail, as per the standards of One&Only. Project a favorable image of One&Only Royal Mirage to the public via telephonic interactions always. To assist in coordinating all guest requests in a timely manner and ensure proper function of Connectivity Center as the central communication point of the Resort. Responsibilities <ul><li>Handle all calls (internal and external) in an efficient and courteous manner with high personalized service and attention to detail, as per One&Only standards, projecting a favorable image of One&Only Royal Mirage during telephonic interactions.</li><li>Assist in coordinating all guest requests in a timely manner and ensure proper function of the Connectivity Centre as the central communication point of the Resort.</li></ul> Qualifications <ul><li>At least 1-2 years' experience in a similar role in upscale luxury hospitality or five-star hotels.</li><li>Customer service background with strong attention to detail and analytical skills; able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language.</li><li>Computer literacy including relevant software and experience using Opera system.</li><li>Middle East/GCC experience is an advantage.</li></ul>Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. Applications that do not meet the requirements will not be considered.We Thank You for your interest at Kerzner - One&Only Resorts. Please note that only shortlisted candidates will be contacted.Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.<img src="https://www.jobg8.com/Tracking.aspx?Lpr6zL7TZRGdOQaGlvKQs%2fisPG9ThKt7y" width="0" height="0" />

haus & haus

<div>
 
 
 Role Overview
 
 
 
 
 
 
 The Marketing &amp; Agent Support Coordinator provides essential on-the-ground marketing assistance to Off Plan agents. They ensure agents have easy access to marketing tools, templates, and social media support to promote properties and personal brands effectively. The role bridges the gap between Marketing and Sales, ensuring agent requests are managed efficiently and that marketing assets are optimised for use in the field.
 
 
 
 
 
 
 Accountabilities
 
 
 
 
 
 <ul>
 <li>
 Provide day-to-day support to Off Plan agents for marketing asset creation, template use, and social media promotion.
 </li>
 <li>
 Assist with simple design edits and customisation of marketing materials using Canva or PowerPoint.
 </li>
 <li>
 Coordinate requests through Monday.com, ensuring timely follow-up and tracking of all agent marketing tasks.
 </li>
 <li>
 Work with Training and Marketing to ensure all agent materials are updated, easily accessible, and promoted through internal channels (HubSpot, Knowledge Base, etc.).
 </li>
 <li>
 Monitor social media channels for senior agents and Associate Directors, ensuring consistent posting and brand alignment.
 </li>
 <li>
 Support simple photo and video content creation (e.g., shooting short clips or assisting with basic editing), including correct utilisation of QR codes to meet RERA standards.
 </li>
 <li>
 Prepare simple presentations for agents (e.g., project roadshows or client decks).
 </li>
 <li>
 Liaise with departments such as Accounts, IT, and Admin to support smooth operations for agent-facing marketing tasks.
 </li>
 <li>
 Follow company policies and maintain confidentiality of company and client information.
 </li>
 </ul>
 
 
 
 
 
 Minimum Experience
 
 
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in marketing, administration, or agent support.
 </li>
 <li>
 Experience in real estate or agency environments preferred.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications
 
 
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Marketing, Communications, or related field, or equivalent work experience.
 </li>
 </ul>
 
 
 
 
 
 Technical Qualifications
 
 
 
 
 
 <ul>
 <li>
 Proficient in Canva, PowerPoint, and basic design tools.
 </li>
 <li>
 Understanding of social media platforms and scheduling tools.
 </li>
 <li>
 Familiarity with project management tools (Monday.com) and CRM systems (HubSpot preferred).
 </li>
 <li>
 Basic photo and video editing skills advantageous.
 </li>
 </ul>
 
 
 
 
 
 Skills and Abilities
 
 
 
 
 
 <ul>
 <li>
 Excellent organisational and multitasking skills.
 </li>
 <li>
 Strong communication and interpersonal abilities.
 </li>
 <li>
 Creative problem-solving and attention to detail.
 </li>
 <li>
 Enthusiastic, proactive, and aligned with haus &amp; haus values.
 </li>
 </ul>
 
 
 
 
 
 Reporting line
 
 
 
 
 
 <ul>
 <li>
 Off Plan Marketing Manager
 </li>
 </ul>
 
 
 
 
 
 Key Relationships
 
 
 
 
 
 <ul>
 <li>
 
 Internal:
 
 Off Plan Sales Agents, Marketing (Content, Design, Social), Training, and HR teams.
 </li>
 <li>
 
 External:
 
 Third-party vendors and content suppliers as required.
 </li>
 </ul>
</div>

Marketing & Agent Support Coordinator

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