Communications & Reservations Agent

What you will do

• Provide general information about the hotel and assisting callers.

• Process reservations by mail, telephone, telex, cable, fax or central reservation systems referral.

• Process reservations from the sales office, other hotel departments, and travel agents.

• Know the type of rooms available as well as their location and layout.

• Create and maintains reservation records by date of arrival and alphabetical listing.

• Communicate reservation information to the front desk.

• Open and close the availability as and when required of hotel in all channels and website.

• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers

What you bring

• At least 1-2 years experience in a similar role within 5* Luxury Hotels.

• Bachelor s Degree in Hospitality Management or Equivalent.

• Strong communication and customer service skills.

• Proficiency in Arabic language

• Ability to work night shifts.

What do we offer

• Work Authorization

• Competitive tax free salary and service charge

• End of service gratuity

• Fallboard accommodation

• Free transportation to and from work

• Medical and life insurance

• Paid annual leave

• Flight Allowance to home country

• Social and sporting events

• Learning & Development Programs

• Career opportunities and international transfer

• And more

Schedule & Hours

• 6 days per week over 48 working hours. This role has overnight shifts.