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community associate

International Workplace Group

<div><p><b>Community Associate</b></p><br>
<p>
</p><p>At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too.</p><br>
<p></p>
<p><b>
The opportunity</b></p>
<p>
As a Community Associate, you&rsquo;ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.</p><br>
<p></p>
<p><b>
A typical day at Regus</b></p>
<p>
You arrive 15 minutes before your centre opens to make sure everything is ready and check there&rsquo;s nothing the cleaners have missed.</p>
<p>
Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room&hellip; and can you help her set up the projector and take an order for drinks?</p>
<p>
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that&rsquo;s lunch.</p>
<p>
Early afternoon, you sit down with the Community Manager to discuss the organisation of next week&rsquo;s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.</p>
<p>
The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything&rsquo;s nice and tidy, it&rsquo;s time to head home.</p><br>
<p></p>
<p><b>
About you</b></p>
<p>
We&rsquo;re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:</p>
<ul>
<li>A good communicator, with the ability to build strong professional relationships and empathise with people&rsquo;s needs</li>
<li>Happy taking ownership of problems and finding ways to solve them</li>
<li>Positive, enthusiastic and able to adapt to fast-changing situations</li>
<li>Confident using MS Office and other basic IT packages</li></ul><br>
<p></p>
<p><b>
What we offer</b></p>
<p>
On top of a competitive salary package you&rsquo;ll enjoy:</p>
<ul>
<li>A bright and inspiring work environment</li>
<li>Training and development opportunities</li></ul></div>

Community Associate

Touchstone Communications

<p>This position supports the Manager HR/Team Lead HR with daily administrative Human Resources functions including information systems, benefits and salary administration/support, etc.</p><p><b>1. HR Information and Records Management:</b></p><ul><li>Administering and managing associate data through the SmartHCM, including application, employment, education, and personal information.</li><li>Maintaining and regularly updating associate personal files.</li><li>Maintaining HR records related to compensation, health, and medical insurance.</li><li>Sending ID-Creation request of Associates.</li></ul><p><b>2. Associate Documentation and Verification:</b></p><ul><li>Preparing documentation for all associates.</li><li>Preparing and sending onboarding documents to new Associates</li><li>Supporting Associate onboarding process</li><li>Creating Associate ID badges.</li><li>Handling ex-Associate verification requests and bank verification requests.</li></ul><p><b>3. Associate Relations:</b></p><ul><li>Following up on confirmations and salary changes of Associates as per company policy.</li><li>Assist in resolving Associate grievances</li></ul><p><b>4. Meeting Coordination and Administrative Support:</b></p><ul><li>Arranging HR-related meetings and taking meeting notes.</li><li>Assisting in tasks relevant to payroll processing, including manual attendance verification and coordination with other departments for verification.</li></ul><p><b>Education</b></p><ul><li>Bachelor&rsquo;s Degree in Human Resources or related field.</li></ul><p><b>Skills</b></p><ul><li>Excellent organizational skills and high attention to detail.</li><li>Technical knowledge of HRIS and other related programs desired.</li><li>Great interpersonal and communication skills (verbal and written).</li><li>Ability to keep sensitive employee information confidential.</li><li>Ability to juggle multiple priorities.</li><li>High level of initiative and ability to work with minimum supervision.</li><li>Ability to work as an effective team member.</li><li>Positive attitude and the ability to work independently within a fast-paced environment.</li></ul><p><b>Duration and Nature of Previous Experience</b></p><ul><li>Minimum 1 year experience in personnel administration or Human Resources as a generalist.</li></ul><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>HR Operation: 1 year (Required)</li><li>Employee Relations: 1 year (Required)</li><li>SmartHCM: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

HR Executive

United Nations High Commissioner For Refugees (UNHCR)

<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Deadline for Applications
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>December 6, 2025
<p></p><p><b>Hardship Level (not applicable for home-based)
</b></p>B
<p></p><div><div><div><div><div><div><div><p><b>Family Type (not applicable for home-based)
</b></p></div></div></div></div></div></div></div><p></p>Family
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Staff Member / Affiliate Type
</b></p></div></div></div></div></div></div></div></div></div></div></div></div><div></div>CONS Local
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Target Start Date
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>2025-12-01
<p></p><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Terms of Reference
</b></p></div></div></div></div></div></div></div></div></div></div></div></div>UNHCR seeks an individual consultant with demonstrated experience in user research and testing methodologies to support the development of a digital platform tailored for potential beneficiaries of third-country complementary pathways, ideally with prior experience in displacement contexts. The consultant must have strong knowledge of community dynamics within Pakistan and experience working on complementary pathways programming.
<br>
<br>
The consultant will conduct research, strategic analysis, and community consultations to generate actionable, evidence-based recommendations that will shape the design and development of the digital platform. Engagement will include UNHCR staff, refugee-led organizations (RLOs), communities, and other relevant stakeholders. The final deliverables must be high-quality, user-centric, and operationally relevant.
<br>
<br>
The consultant will work under the supervision of the Associate Protection Officer and will collaborate closely with the Protection, Durable Solutions, Digital Innovation, and Community-Based Protection teams.
<br>
<br>
Regular check-ins will be held to validate progress, align with operational needs, and guide subsequent phases.
<br>
<br>
Consultancy Duration: 9 months
<br>
<br>
The work is expected to be completed by the end of the 9-month contract period. In addition to bi-weekly progress reports and monthly summaries, 7 documents (Legal mapping, solutions mapping, tools mapping, stakeholders mapping, community and stakeholders survey report, risk assessment, and the final report) will be completed with the input of UNHCR and relevant partners and the draft outputs will be shared internally for feedback before documents will be considered finalized.
<br>
<br>
The payments of the consultancy are on monthly basis, the payment will be processed based on the achievements attained each month, aligned with the deliverables outlined in the Terms of Reference and confirmation from the supervisor.
<br>
<br>
Required/mandatory:
<br>
<ul><li>Legal/social work/communication or related fields background.
</li><li>Familiarity with local Afghan communities in Pakistan
</li><li>Demonstrated experience in dealing with communities with an Age, Gender, Diversity perspective and sensitivity, communication with women, children, individuals with disability, various literacy levels.
</li><li>Ability to employ a full range of user research and testing methodologies (e.g., surveys, interviews, user observation, contextual interviews).
</li><li>Demonstrated ability in managing data and information, including research, design, processing, analysis, and evaluation
</li><li>Knowledge or general understanding of UI/UX design in software development, computer science, user research or behavioural science, technology, and/or innovation.
</li><li>Experience with design documentation, creation of mock-ups, requirements gathering and client interaction.
</li><li>Understanding of user-centred design and testing methodologies, subsystems and usability and accessibility concerns.
</li><li>Proficiency in audience research and testing methodologies.
</li><li>Quantitative and qualitative research experience.
</li><li>Demonstrated experience gathering information with and presenting work to both technical and non-technical audiences.
</li><li>Working proficiency in English, and in Dari and/or Pashto
</li><li>Excellent writing, research, analytical and documentation skills, demonstrating high levels of attention to detail.
</li><li>Able to develop audience personas and digital user journeys based on research.
</li><li>Familiar with conducting or supporting research and usability testing to solve user experience issues.
</li><li>Strong interpersonal and communication skills, including across cultural contexts and different age groups.
</li><li>Confidence working with teams developing digital platform and design team to translate findings into actions.
</li></ul><br>
Desirable:
<br>
<ul><li>Candidates familiar with the refugee context and legal framework applicable to Afghans is a considerable advantage.
</li><li>Specific experience with complementary pathways, having benefited from a complementary pathways or knowledge of the process in a destination country is a plus.
</li><li>Strong facilitation skills and the ability to establish partnership with key actors in the legal, education and employment sectors
</li></ul><br>
Deliverables
<br>
<br>
A. Design and Facilitate Consultations
<br>
<br>
Develop structured consultation tools, including questionnaires for in-person engagements with
<br>
<br>
potential beneficiaries of third-country complementary pathways
<br>
<br>
legal professionals and community leaders
<br>
<br>
NGOs and other
<br>
<br>
relevant stakeholders in Pakistan and complementary pathways destination countries
<br>
<br>
Co-design and deploy online surveys and alternative outreach methods (e.g., mobile-based surveys, social media channels) to complement in-person interviews.
<br>
<br>
Coordinate with UNHCR to ensure consultation methods are inclusive, context-appropriate, and accessible.
<br>
<br>
B. User Research and Analysis
<br>
<br>
Conduct focus group discussions (FGDs) and desk research to develop user personas and journey maps, including assessments of digital literacy and existing information-seeking behaviour.
<br>
<br>
Translate user insights into clear user requirements for interface design, information architecture, and user experience flows.
<br>
<br>
Work closely with project focal points, digital developers, and designers to ensure user research findings are accurately reflected in platform prototypes.
<br>
<br>
C. Stakeholder Engagement
<br>
<br>
Incorporate continuous feedback from communities on the pilot tool across the project cycle, including during testing and content refinement.
<br>
<br>
Brief and collaborate with design and development teams on UX/UI optimization and platform functionality.
<br>
<br>
Ensure all engagement aligns with Accountability to Affected People (AAP) principles&mdash;particularly transparency, participation, inclusion, and responsiveness.
<br>
<br>
D. Mapping and Assessment
<br>
<br>
Conduct a comprehensive mapping of existing legal services and advisory systems available to potential third-country complementary pathways applicants in Pakistan and selected receiving countries.
<br>
<br>
Identify and analyze information channels, tools, and networks that communities currently use to access guidance.
<br>
<br>
Map available third-country complementary pathway options, engaging with
<br>
<br>
NGOs,
<br>
<br>
lawyers, and
<br>
<br>
authorities in receiving countries
<br>
<br>
individuals who have departed through third-country solutions
<br>
<br>
Gather and visualize relevant policies, procedures, and forms related to exit, entry, and stay requirements, with disaggregation by Age, Gender, and Diversity (AGD).
<br>
<br>
E. Review and Risk Analysis
<br>
<br>
Review existing technology-based platforms used in similar contexts to identify good practices and gaps.
<br>
<br>
Undertake a risk assessment to identify potential risks in tool development (e.g., data protection).
<br>
<br>
Propose clear mitigation strategies.<br>
<br>
<br>
<br>
<br>
F. Reporting and Recommendations
<br>
<br>
Prepare a final analytical report synthesizing
<br>
<br>
all findings from consultations, surveys, and desk research,
<br>
<br>
proposed user personas and journey maps
<br>
<br>
mapping and risk assessment results
<br>
<br>
platform design and development recommendations
<br>
<br>
Provide actionable, practical, and context-appropriate recommendations for the digital platform&rsquo;s design, functionality, content structure, and rollout.<br>
<br>
<br>
<br>
<br>
G. Impact Indicators (Qualitative and Quantitative)
<br>
<br>
% of community participants reporting that findings and recommendations accurately reflect their needs.
<br>
<br>
Number of stakeholders engaged across consultations, including gender and diversity disaggregation.
<br>
<br>
Quality and relevance of personas, journey maps, and user flows incorporated into digital platform design.
<br>
<br>
Degree of integration of community feedback into platform specifications and prototypes.
<br>
<br>
Evidence of strengthened AAP alignment through participatory and transparent consultation processes.
<br>
<br>
H. Performance Indicators
<br>
<br>
All deliverables submitted on time and aligned with the agreed workplan.
<br>
<br>
Accuracy, clarity, and usability of analytical products and recommendations.
<br>
<br>
Cost-effectiveness of consultancy inputs relative to outputs delivered.
<br>
<br>
Effective engagement and communication with communities and stakeholders.
<br>
<br>
Responsiveness to feedback from UNHCR teams and partners.<br>
<br>
<br>
<br>
<br>
7. Qualifications and Experience
<br>
<br>
Advanced degree in social sciences, human-centered design, anthropology, digital innovation, or related field.
<br>
<br>
Minimum 5&ndash;7 years of experience in user research, participatory methodologies, or digital product development.
<br>
<br>
Experience working with displaced populations or in humanitarian settings.
<br>
<br>
Knowledge of complementary pathways frameworks is an asset.
<br>
<br>
Strong analytical, facilitation, communication, and report-writing skills.<br>
<br>
<br>
<br>
<br>
Expected Deliverables and Timeline<br>
<br>
<br>
<br>
<br>
a. Inception Report and Workplan - Month 1
<br>
<br>
Methodology, stakeholder list, timelines, consultation plan
<br>
<br>
b. Consultation Tools - Month 2
<br>
<br>
Questionnaires, FGD guides, online survey templates
<br>
<br>
c. Interim User Research Report - Month 3 &amp; 4
<br>
<br>
Findings from consultations, personas, journey maps, digital literacy analysis
<br>
<br>
d. Mapping &amp; Assessment Report - Month 5
<br>
<br>
Mapping of legal services, information networks, and pathways + visualized procedures
<br>
<br>
e. Risk Assessment Report - Month 6
<br>
<br>
Identification of key risks with mitigation strategies
<br>
<br>
f. Draft Final Report - Month 8
<br>
<br>
Preliminary findings and recommendations
<br>
<br>
g. Final Report - Month 9
<br>
<br>
Full and refined recommendations and research outputs
<br>
<br>
Required Language: Fluent English, Working proficiency in Dari and/or Pashto
<br>
<br>
Minimum years of work experience: 5 years.<br>
<p></p><h2 class="jobSectionHeader"><b>Standard Job Description
</b></h2><h2 class="jobSectionHeader"><b>Required Languages
</b></h2>Pashto
<p>,
</p>English
<p>,
</p><h2 class="jobSectionHeader"><b>Desired Languages
</b></h2>Dari
<p>,
</p><p>,
</p><h2 class="jobSectionHeader"><b>Additional Qualifications
</b></h2><p><i>Skills
</i></p>Computer Programming, Deliverables Management, Design, Researching
<p><i>Education
</i></p>Bachelor of Arts: Communication
<p><i>Certifications
</i></p><div><div><div><div><div><div><div><div><div><p><i>Work Experience
</i></p></div></div></div></div></div></div></div></div></div><div></div>Work Context: Protection
<p></p><p><b>Other information
</b></p>This position doesn't require a functional clearance<br>
<p><br>
<b>Remote
</b></p>No</div>

Consultant Digital Pathways Platform

United Nations Development Programme

<div><div><p><b>Job Description
</b></p><p><b>Background
</b></p><p>UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and the planet.
</p><p>In Pakistan, UNDP is working with the Government of Pakistan, civil society, national partners, and the people of Pakistan to help find solutions to persistent development challenges. Its work derives from and contributes to four outcome areas of the United Nations Sustainable Development Cooperation Framework (2023-2027) which include: governance; sustainable, inclusive and green economic transformation; climate change resilience and environment; and gender equality and women&rsquo;s empowerment. Supported by enablers, UNDP uses a portfolio approach in Pakistan, triangulating structural transformation, leaving no one behind, and building resilience.
</p><p>UNDP's country programme document for Pakistan envisions that all Pakistani people are educated and healthy, their well-being promoted and protected through economic opportunities, jobs and a climate-resilient future in a country where women and girls are safe and able to exercise their rights and to put their trust in and benefit from improved governance.
<br>
Learn more at undp.org or follow at @UNDP.
</p><p>UNDP Pakistan works with the Government and communities to develop and implement local solutions to development challenges. In an evolving development context, UNDP supports the efforts of the Government of Pakistan to build a more equitable, prosperous, peaceful and resilient society, and to achieve its SDGs and COP 25 targets. RECCU is supporting projects across the country to respond to the growing threat of climate change, to mainstream environmental concerns into national development planning processes, and to expand access to environmental and energy services for the poor. UNDP has sought to ensure that the poor have stronger capacities to manage, adapt, and monitor climate change.
</p><p>The Global Environment Facility (GEF) Small Grants Programme (SGP) is implemented by UNDP on behalf of the GEF Partnership. UNDP oversees the Small Grants Programme (SGP) through the Vertical Hub and the Nature Hub of Bureau for Policy and Programme Support (BPPS). Funded by the Global Environment Facility (GEF), the Small Grants Programme efficiently channels direct grants to non-governmental and community-based organizations to help them cope with climate change; conserve biodiversity; protect international waters; reduce the impact of Persistent Organic Pollutants; and prevent land degradation. Helping communities with their initiatives for sustainable livelihoods while generating global environmental benefits is the core inspiration of the Small Grants Programme.
</p><p>Launched in 1992 as a corporate programme of the GEF, the GEF Small Grants Programme (GEF SGP) has supported local action for over thirty years to address global environmental concerns. SGP aims to deliver global environmental benefits in the GEF focal areas of biodiversity conservation, climate change mitigation, protection of international waters, prevention of land degradation, and elimination of persistent organic pollutants through community-based approaches. To date, SGP has funded over 29,000 community-based projects covering more than 120 countries. It has gained considerable experience at the community level, including adapting to climate change while addressing issues of the GEF focal areas. Further information can be found at: https://sgp.undp.org/.
</p><p><b>Duties and Responsibilities
</b></p><ul><li>The incumbent will be based in the UNDP CO Pakistan offices.
</li><li>The incumbent will report to the Assistant Resident Representative and secondarily to the SGP Regional Programme Specialist, in accordance with SGP Operational Guidelines.
</li><li>The incumbent will be responsible for the supervision and development of the SGP Programme Associate/ Assistant
</li><li>The incumbent will be given access to relevant information necessary for the execution of the tasks under this assignment.
</li><li>The incumbent will be provided with a workstation (i.e. laptop, internet, phone, scanner/printer, etc.) and access to reliable internet connection
</li></ul><p>Under the direct supervision of the Resident Representative (or Deputy Resident Representative) and secondary supervision of the SGP Regional Programme Specialist, the SGP National Coordinator will be responsible for the implementation of the overall work of SGP, the SGP Programme Associate/ Assistant, and the National Steering Committee at the country level.
</p><p><b>Ensure effective management of the SGP Country Programme team
</b></p><ul><li>Supervise the SGP Country Programme Associate/ Assistant and provide necessary guidance and coaching;
</li><li>Promote and maintain effective teamwork within the SGP Country Programme team, the National Steering Committee members, and with the UNDP CO team;
</li><li>Prepare and implement annual work plan, including strategic and/or innovative initiatives, with set delivery and co-financing targets; draft annual SGP Country Office administrative and project operational budget proposal
</li><li>Set annual performance parameters and learning objectives for the SGP Country Programme team, assess their performance and provide feedback.
</li></ul><p><b>Ensure Programme/Portfolio Development and Management
</b></p><ul><li>Keep abreast of national environmental concerns and priorities as well as the socio-economic conditions and trends as they relate to the SGP and assess their impact on SGP&rsquo;s work and programme.
</li><li>Ensure formulation and implementation of the Country Programme Strategy (CPS), and its periodic review and update.
</li><li>Manage the SGP grant allocations and country operating budget, maintain the financial integrity of the programme by ensuring adherence to SGP Standard Operating Procedures as well as UNOPS rules and regulations, and ensure timely and effective use of SGP resources.
</li><li>Exercise quality control over the development of a portfolio of project ideas and concepts, and closely monitor the programme implementation progress and results.
</li><li>Organize periodic stakeholder workshops and project development sessions for civil society organizations (CSOs) and local communities, and potential applicants and other stakeholders to inform about SGP and its Strategic Initiatives.
</li><li>Work closely with Civil Society Organizations (CSOs) and Community-based Organizations ( CBOs) in preparation of project concepts and proposals to ensure that projects fit with the SGP Strategic Initiatives, Country Programme Strategy, and technical guidance notes;
</li><li>Authorize and manage project planning grants as required.
</li><li>Oversee ongoing SGP grant projects and conduct periodic project monitoring field visits and provide technical and operational support and guidance to SGP grantees as required.
</li><li>Plan and serve as secretary to the National Steering Committee meetings. Support and closely coordinate with the National Steering Committee and Technical Advisory Group where relevant, in the process of project proposal review, selection and approval, especially the initial appraisal of proposals and assessment of eligibility.
</li><li>Foster programme, project, and policy linkages between the SGP and the full or medium-sized GEF projects, planned or underway in the country, as well as those of other government, donors and development partners.
</li><li>Report periodically to the Central Programme Management Team (CPMT) on programme implementation status, including annual monitoring reporting, financial reporting, audit, and update the relevant SGP databases.
</li><li>Undertake monitoring and evaluation of SGP Country Programme and projects, and grant maker initiatives, in coordination with National Steering Committee (NSC) and CPMT.
</li><li>Perform and coordinate administrative tasks (i.e. procurement, travel) adhering to SGP SOPs procurement rules and regulation, as required for programme implementation.
</li></ul><p><b>Resource Mobilization and Partnerships
</b></p><ul><li>Establish and maintain close working relationships with stakeholders as well as promote the value, comparative advantages, and ensure visibility of the SGP.
</li><li>Assess interest and priorities of key donors and other development partners and develop/update and implement the resource mobilization and partnership strategy to mobilize resources from and develop partnerships with the government, donors and other partners to best leverage SGP resources and develop programme level partnerships.
</li><li>Support SGP grantees in securing co-financing and project level partnerships and assist in identifying opportunities and resources for sustaining and scaling up projects.
</li></ul><p><b>Facilitate Knowledge Management and Communication
</b></p><ul><li>Document programme/project stories, lessons learned, and best practices in SGP programme/project development, implementation, and oversight.
</li><li>Access SGP and other global and regional knowledge, distill best practices and facilitate their dissemination and incorporation within SGP Country Programme and projects, UNDP CO, and to counterparts and partners;
</li><li>Support capacity building and networking of grantees to facilitate knowledge exchange, and promote uptake through Knowledge platforms, Knowledge fairs etc.
</li></ul><p><b>Ensure Monitoring and Progress Controls
</b></p><ul><li>Sound SGP programme results and impacts, in alignment with national strategies and priorities and SGP strategy and approaches, that contribute to transformational change in society and economy to conserve the global environment and achieve the Sustainable Development Goals, Innovative, technically sound and socially inclusive grant portfolio is developed and implemented. Effective and efficient use of resources to create maximum project/programme impact. Increased trust by clients and donors and increased opportunities for visibility, partnerships and co-financing.
</li></ul><p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.<br>
<br>
</p><p><b>Competencies
</b></p><p>Core Competencies:
</p><ul><li>Achieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work
</li><li>Think Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking
</li><li>Learn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning
</li><li>Adapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process
</li><li>Act with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously
</li><li>Engage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships
</li><li>Enable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making
</li></ul><p>Cross-Functional &amp; Technical competencies:
</p><p>Business Direction &amp; Strategy
</p><ul><li>Strategic Thinking: Develop effective strategies and prioritized plans in line with UNDP&rsquo;s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight.
</li><li>Systems Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
</li></ul><p>Business Management
</p><ul><li>Results-based Management: Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.
</li><li>Communication: Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels
</li></ul><p>Partnership management
</p><ul><li>Strategic engagement: Ability to capture and sustain attention, interest and agreement of high-level, influential policy and decision makers and secure their buy-in of high-level vision and objectives
</li></ul><p>2030 Agenda: Planet
</p>Nature: Local Action<br>
<ul><li>
<br>
</li></ul><p><b>Required Skills and Experience
</b></p><p>Education:
</p><ul><li>Advanced university degree (Master&rsquo;s degree or equivalent) in Environmental or Natural Resource Management, Economy, Public Policy, Law, Environmental Economics/Management, Business Administration or a related field is required.
<br>
OR
</li><li>A first level university degree (bachelor&rsquo;s degree) in the above fields in combination with additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree
</li></ul><p>Experience:
</p><ul><li>Minimum 2 years (with master&rsquo;s degree) or 4 years (with bachelor&rsquo;s degree) of relevant professional experience in managing environment / natural resource management projects / initiatives at national or local levels is required.
</li></ul><p>Required Skills:
</p><ul><li>Experience in the usage of computers and office software packages, experience in handling of web-based management systems is required.
</li></ul><p>Desirable Skills:
</p><ul><li>Progressively responsible experience in project or programme management or related area at international and/or national level is desirable.
</li><li>Proven experience in managing and/or providing services for the design, management and monitoring and evaluation of UN/DP Programmes and/or development projects including results-based management a significant advantage
</li><li>Experience in any of the GEF-SGP thematic areas at the national level highly desirable
</li><li>Knowledge of strategic programmes and operational policies of UNDP is an asset
</li><li>Proven experience working in a sensitive environment requiring liaison and collaboration with multiple actors (e.g. NGOs, CSOs, government, etc.) is desired.
</li></ul><p>Required Languages:
</p><ul><li>Fluency in English and Urdu is required
</li>Knowledge of other UN language is an advantage<br>
<li>
<br>
</li></ul><p><b>Equal opportunity
</b></p><p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
</p><p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
</p><p><b>Sexual harassment, exploitation, and abuse of authority
</b></p><p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
</p><p><b>Right to select multiple candidates
</b></p><p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
</p><p><b>Scam alert
</b></p><p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p></div></div><div></div>

Small Grants National Programme Coordinator (Open to all applicants)

Job Portal - dinCloud Pakistan

<div><p>About the Role</p><p>
</p><p></p><p>The Network Engineer is a technical role that is responsible for the implementation, support, maintenance, and optimization of our customers network infrastructure in vendor neutral environments. The Network Engineer also provides Tier 2 escalation support for our Associate Network Engineer and Network Operations Center (NOC)team for customer network issues and outages. The Network Engineer works to resolve customer issues directly or in partnership with vendors, channels, and Field Services team. This role utilizes documented customer procedures, ITIL best practices, technical skillsets, and soft skills in order to provide an excellent customer experience through network issue resolution as well as network configuration activities.<br>
</p><p></p><br>
<p>What You Will Do
</p><ul><li>Provide issue escalation support for NOC team and Associate Network Engineers for critical incidents and problem management activities including fault isolation, troubleshooting, and resolution support for critical customer service interruptions.</li><li>
Gather necessary information to understand current network issues, work to diagnose, drive issues to resolution and identify root cause of problems; escalate to Tier 3 Principal Network Engineers if unable to resolve.</li><li>
Complete service requests, network implementations, migrations, and other change management engineering activities.</li><li>
Identify opportunities for Continual Service Improvement (CSI) to make environment more secure, efficient, and optimized for cost and performance.</li><li>
Document customer issues, communications, steps taken to resolve, and current status through ServiceNow.</li><li>
Lead the resolution of highly complex issues escalated by Network Engineering team; proactively identify problems before they occur.</li><li>
Documents and follows standard processes and procedures including change management processes, escalation processes, notification processes, ticket documentation, and customer issue resolution processes.</li><li>
Act as a technical mentor to NOC, Associate Network Engineers and peers.</li><li>
Provide on-call support for Tier 2 technical issues.</li></ul><p>
What Qualifies You</p><ul><li>
Highly advanced technical experience in network design, route distribution, firewall configuration, data center infrastructure of the most complex customer networks across enterprise environments.</li><li>
Highly organized with the ability to execute on multiple technical tasks simultaneously.</li><li>
5-plus years experience working in a technical environment as a Network Engineer.</li><li>
Demonstrated aptitude as a network engineer in a Managed Services or hosted environment.
</li><li>Certifications: CCNP or equivalent certifications required; multiple CCNP or equivalent experience preferred.
</li><li>Self-starter! Uses an appropriate sense of urgency and has capability of resolving complex technical problems and requests both independently and collaboratively with a team.</li><li>
Willingness and desire to continue advancing technical expertise through collaboration with fellow Engineers and Architects in pursuit of technical certifications.</li><li>
Ability to educate, train, and mentor others on Network technologies.</li><li>
Possess strong written, verbal, and presentation communication skills.
</li><li>Ability to follow, document, and author standard processes and procedures.</li><li>
Ability to stay calm under pressure in a fast-paced environment, maintain a positive attitude, and quickly adapt to changing priorities and new technologies.
</li><li>Ability to work assigned shift and on call rotation.
</li><li>Deep understanding of ITIL operational framework through attainment of ITIL v4 Foundation certification or equivalent industry experience.</li></ul></div>

Sr. Network Engineer (Tier 2)

Phoenix Travel Management (Pvt) Ltd

<p><b>Opportunity for Fresh Graduates &mdash; Sales Support Associate (Travel Consultant)</b></p><p><b>Phoenix Travel Management (Pvt) Ltd</b> is hiring <b>Fresh Graduates</b> for the role of <b>Sales Support Associate (Travel Consultant)</b> at our Blue Area, Islamabad office.</p><p>This is a <b>learning position</b> for candidates eager to grow in the Travel &amp; Tourism industry, offering hands-on experience, skill development, and clear room for career advancement.</p><p><b>Job Responsibilities</b></p><ul><li>Handle customer inquiries via phone, email, and live chat regarding tours, attractions, and holiday packages.</li><li>Process confirmed bookings ensuring all details are recorded as per company SOPs.</li><li>Prepare customized itineraries based on client preferences and budget.</li><li>Respond to inbound and outbound sales inquiries through calls and emails.</li><li>Manage reservations for hotels, travel packages, cruises, Euro Rail, transportation, ferries, events, and travel insurance.</li><li>Advise clients on suitable travel options and cross-sell tours, accommodations, and transportation.</li><li>Stay updated on visa policies, documentation requirements, and travel protocols.</li><li>Maintain communication with clients before, during, and after the sale to ensure service quality.</li><li>Follow company protocols, guidelines, and customer service standards.</li></ul><p>This position is a <b>learning opportunity</b>, where you will gain practical knowledge of travel sales and reservations, with mentorship and support from senior team members.</p><p><b>Requirements</b></p><ul><li>Excellent English communication skills (written &amp; spoken).</li><li>Presentable and well-spoken with professional demeanor.</li><li>Strong organizational skills and a professional work ethic.</li><li>Ability to handle international clients via calls, emails, and WhatsApp/web chat in <b>English only</b>.</li><li>Willingness to learn and grow within the company.</li><li><b>Age:</b> 20&ndash;25 years (Male or Female).</li><li>Prior experience in the travel industry is a plus but not mandatory.</li></ul><p><b>Job Details</b></p><ul><li><b>Location:</b> Islamabad / Rawalpindi</li><li><b>Type:</b> Full-time, office-based</li><li><b>Education:</b> Minimum Bachelor&rsquo;s Degree</li><li><b>Starting Salary:</b> Rs 35,000 per month</li><li><b>After Probation:</b> Salary increases to Rs 40,000 per month (upon successful completion of 2-month probation)</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Work Location: In person</p>

Travel Agency - Sales Support Associate

Laxycone Pvt Ltd

<ul><li><b>Job Title: Field Sales Associate</b></li></ul><p><b>Requirements:</b></p><ul><li>Minimum 1 year experience of sales.</li><li>&#8288;Customer handling techniques</li><li>&#8288;willingness to travel.</li></ul><p><b>Education:</b></p><ul><li>Graduation/Master</li></ul><p><b>Location:</b></p><ul><li>Islamabad,Lahore,Rawalpindi,Chakwal, Taxila,Gujranwala,Jhelum,Mardan ,peshawar,Karachi and attock.</li></ul><p><b>What we offer:</b></p><ul><li>Salary: PKR 37,000 per month, along with a conveyance allowance of PKR 10,000 and additional benefits. .</li><li><b>send Us Your CV:</b></li></ul><p>Email: Hr@laxycone.com.pk</p><ul><li>Whatsaap:+92 335 9921596</li></ul><p>Job Type: Full-time</p><p>Pay: Up to Rs37,000.00 per month</p><p>Work Location: In person</p>

Field Sales Associate

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