complaint supervisor

Candidate Source Ltd

We are looking for a Complaint Handler who is passionate about finding fair outcomes for customers. You will be loading motor finance complaints onto the system, discussing points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response letter. You will be joining a welcoming team within a motor finance company in Bracknell where you will have a balance of working three days in office and two days from home each week once you have passed their training program. What you'll be doing as a Complaint Handler:<ul> <li>Taking ownership of a pipeline of complaint cases from start to resolution.</li><li>Logging new complaints, loading customer cases onto the client system ensuring all details are entered correctly.</li><li>Collecting and reviewing information from customers regarding their motor finance agreement.</li><li>Taking responsibility for queries/issues through to resolution.</li><li>Deciding fair outcomes for both customers and the business.</li><li>Writing templated outcome letters to the customers. </li><li>Managing expectations of all internal and external customers.</li></ul> We're looking for a Complaint Handlerwith:<ul> <li>Previous experience complaint handling.</li><li>Previous financial services experience.</li><li>Confidence handling multiple workstreams.</li><li>Strong attention to detail.</li></ul> Hours: 37.5 hours a week Monday to Friday between the hours of 9am-5:30pm.Location: Bracknell. This can reduce to 3 days a week in office and 2 days from home after training and sign off.Parking: YesContract: 3 months initially with opportunity to extend.Training: On site full time for the first 4 - 6 weeks. This role does not offer remote working so we will not be able to consider applicants that are not within a commutable distance to Bracknell.If you're excited to join a rewarding company as a Complaint Handler, then please click apply online and upload an updated copy of your CV. Please note any offer is subject to satisfactory pre-employment screening checks. These consist of employment, activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.We are committed to equality of opportunity for all hires and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.To help you stay safe in your job search we will never ask for your bank details at the application stage.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Complaint Handler

AJ Bell

Job DescriptionDue to growth we are now recruiting for a customer relations coordinator to join our customer services department. The main purpose of the role is to ensure that we treat all complainants fairly, by ensuring that all complaints that are subject to FCA and internal business requirements are handled appropriately. Key responsibilities:<ul><li>Recording all complaints subject to FCA Dispute Resolution: Complaints Sourcebook requirements accurately.</li><li>Ensuring complaints are acknowledged promptly in line with FCA requirements and internal procedures and SLA's.</li><li>Undertaking investigative work in order to produce a formal response to each complaint.</li><li>Issuing final response letters in relation to each complaint within internal and FCA timeframes ensuring they are detailed and clear.</li><li>Ensuring that full, detailed records are maintained in relation to the complaint investigation and sign off on response and any compensation.</li><li>Ensuring that payment arrangements in relation to any compensation or ex gratia payment are followed up and that payment is made.</li><li>Maintaining the information on the Complaints Management System</li><li>Assisting the Customer Relations Manager in any other areas as required.</li></ul>Competence, knowledge and skills:<ul><li>Previous experience in an informal and formal complaints based role.</li><li>Significant experience of working in a financial services administration role.</li><li>Exceptional customer focus and passion for achieving the right outcomes for our customers.</li><li>Excellent letter writing skills.</li><li>Exceptional inter personal skills in dealing with customers, advisers and internal departments.</li><li>Meticulous attention to detail in ensuring records of all complaints are detailed and the audit trail is maintained at all times.</li><li>Knowledge of FCA requirements for complaints handling.</li><li>Strong knowledge of the financial services industry.</li><li>Knowledge of pension administration, ISAs is desirable but not essential.</li><li>A background in dealing would be of strong benefit, but is not essential.</li></ul>For internal applications the closing date will be 14 November About us:AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work.At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.Our perks and benefits:<ul><li>Starting salary of £28,840</li><li>Starting holiday entitlement of 25 days, increasing up to 31 days with length of service and a holiday buy and sell scheme</li><li>A choice of pension schemes with matched contributions up to 6%</li><li>Discretionary bonus scheme</li><li>Annual free share awards scheme</li><li>Buy As You Earn (BAYE) Scheme</li><li>Health Cash Plan - provided by SimplyHealth</li><li>Discounted private healthcare scheme and dental plan</li><li>Free on-site gym providing a wide range of free classes</li><li>Employee Assistance Programme</li><li>Bike loan scheme</li><li>Sick pay+ pledge</li><li>Enhanced maternity, paternity, and shared parental leave</li><li>Discounted nursery fees at Kids Planet on Exchange Quay</li><li>Loans for travel season tickets</li><li>Death in service scheme</li><li>Paid time off for volunteer work</li><li>Charitable giving opportunities through salary sacrifice</li><li>Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more</li><li>Parking at Exchange Quay (Subject to availability)</li><li>Personal development programmes built around you and your career goals, including access to personal skills workshops</li><li>Ongoing technical training</li><li>Professional qualification support</li><li>Talent development programmes</li><li>Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off</li><li>Monthly leadership breakfasts and lunches</li><li>Casual dress code</li><li>Access to a range of benefits from our sponsorship deals</li></ul>Hybrid working:At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 50% per week in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Complaints Coordinator

Griffith Construction Inc.

Job location: Dubai, UAESalary: AED 1800 to 2000 + Shared Accommodation.To maintain all refrigeration, Heating, Ventilation & Air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenance. KEY ROLES & RESPONSIBILITIES Responsibilities includes but are not limited to the following: - Reports to the Supervisor regarding daily work progress and work order completion. - Attains all A/C complaint reports on daily basis. - Works closely with Supervisor and peers to carry out preventive maintenance and annual maintenance program. - Follows all safety rules and regulations in the job, departmental procedures and instructions. - Carries out all other tasks assigned to him by his supervisor. OTHER - Able to read Building services, Air-conditioning, Refrigeration and Electrical drawings. - Able to find faults and repair air-conditioning, refrigeration and building control systems. Must have good electrical knowledge. - Knowledge of BMS systems. - Experience of reciprocating Chillers and Air handling plant and cold rooms. - Familiar with planned Preventive Maintenance and Safety programmes. - Flexible and team player - able to work on own initiative. - Good understanding of water treatment techniques and able to handle chemicals. - Makes periodic inspection tours to check all refrigeration equipment functioning properly. - Works closely with electrician to carry out electrical work when required, including functions and parties. - Works closely with peers to assist in their job when requested by supervisor. - Keeps all necessary tools in good working condition, keep their working place neat and clean. - Participate and assist in other projects as required.

HVAC TECHNICIAN / AIR CONDITION TECHNICIAN

Dallas County

JOB DESCRIPTION
 With minimal supervision and oversight, performs advanced legal work in the area assigned. Work involves litigation and legal research; drafting legal documents; and interpreting laws, rules, and regulations. Work is performed under general direction with authority to make tactical and legal decisions in connection with assigned cases OR prosecutes the more complex general or special-category felony cases in assigned court. Performs case evaluation, preparation and management; represents the state in pre-trial and evidentiary hearings and jury/court trials; and ensures effective communications with defense attorneys, court personnel, victims and family members, witnesses, and other interested parties.
 RESPONSIBILITIES
 1. Evaluates criminal complaints in order to decide whether or not to accept or reject the case for prosecution, to determine the appropriate charge to be filed and to prepare the required documentation for indictment.
 
2. Evaluates assigned case or lawsuit by: · reviewing documentation, · conducting necessary legal research on applicable law, · interviewing witnesses or persons with knowledge of the case, · gathering evidence, and · determining most appropriate action(s) to be taken.
 
3. Drafts, files and responds to necessary motions, briefs, or other legal documents for trial and/or hearing.
 
4. Explains legal process to potential witnesses and prepares witnesses for court testimony and ensures client of victim/family kept informed on status of case.
 
5. Gathers, prepares, and presents evidence, exhibits, and related material for trial or hearing.
 
6. Represents the State or client in trial and hearings by: · conducting jury selection, · presenting opening statements, · conducting direct and cross-examinations of witnesses, and · presenting closing arguments.
 
7. Negotiates settlements or plea-bargain. Obtains approval, if necessary, of plea-bargain agreement if reached.
 
8. Prepares necessary legal document if settlement or plea-bargain agreement is reached and ensures proper signatures are secured and documents filed as required.
 
9. Manages court docket and case schedules to ensure court deadlines are met and records and documentation are accurate and up-to-date.
 
10. Trains or assists in training Attorneys I, II, and III.
 
11. On an as needed basis, may perform some of the duties of the Section Chief on a short-term temporary basis.
 
12. Performs other duties as assigned.
 QUALIFICATIONS
 
Education, Experience and Training: 
Graduation from an accredited law school with a current license to practice law in the State of Texas. Two (2) years and six (6) months of experience practicing law. Experience as lead prosecutor for all levels of felony offenses, serving as lead counsel in conjunction with civil litigation, or extensive appellate work on direct appeals is required.
 
Special Requirements/Knowledge, Skills & Abilities: 
Requires a current license to practice law in the State of Texas.
 
Physical/Environmental Requirements: 
Normal office environment.
 
Disclaimer: 
This is an “at will” position with no civil service or other appellate rights. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

0000008301.ATTORNEY III.COMM BASED VIOL PREVENTION

sri ramachandra hospital

Maintenance Supervisor<ul><li>To review tickets and Complaint logs through Ticket management and Phone calls regarding maintenance work requests.</li><li>To organize work from assigned contractors to upkeep repair and maintenance activities for plumbing, carpentry, painting, mechanical, mason work, mechanical and aluminum work.</li><li>To supervise the regular inspections, repairs, and preventive maintenance activities.</li><li>To maintain equipment maintenance logs and ensures compliance with documentation standards.</li><li>To complete assigned work within turnaround time. To escalate unresolved issues to respective stakeholders and Manager.</li><li>To supervise functioning and maintenance of various maintenance equipment and devices used within the hospital.</li><li>To raise indent for procurement of maintenance activity materials.</li><li>Responsible for material safety and stock documentation as per standards.</li><li>To supervise hospital facilities patient rooms, operating theaters, laboratories, and common areas and maintain documents regarding the functioning of facilities.</li><li>Supervise facility cleanliness, emergency lighting and accessibility for people with disabilities for safe walkaways for patients, staff, and visitors.</li><li>To monitor renovations, remodeling, or expansion projects within the hospital.</li><li>To coordinate with contractors, architects, and engineers to conduct regular safety inspections, identify potential hazards, and escalate to reporting supervisor to take appropriate measures to mitigate risks.</li><li>Involve in emergency response efforts. To assist in securing the building, coordinating evacuation plans, and restoring essential services as quickly as possible</li></ul>Job Specifications<ul><li>Must be Graduate /Post Graduate in Mechanical Engineering</li><li>0-5 yrs of Work Experience in relevant field preferrably in Multispeciality Hospital will be preferred</li><li>Willing to work in Shifts</li><li>Knowledge about PPM , Material Safety and Stock Documentation</li></ul>Job Type: Full-timePay: From &#8377;16,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Maintenance Supervisor (Mechanical)

Rajlaxmi Solutions Pvt. Ltd

1. Statutory &amp; Legal Compliance<ul><li>Ensure timely compliance with all statutory laws (e.g., PF, ESIC, PT, TDS, Shops &amp; Establishment, Labour Laws, GST, etc.).</li><li>Track due dates for returns, renewals, and filings.</li><li>Prepare and submit required documents to government departments.</li></ul>2. Documentation &amp; Record Maintenance<ul><li>Maintain updated records of licenses, registrations, certificates, and filings.</li><li>Keep compliance registers and documents organized and audit-ready.</li><li>Maintain confidentiality of all legal and company documents.</li></ul>3. Internal Audit &amp; Monitoring<ul><li>Conduct periodic internal audits to identify gaps in compliance.</li><li>Follow up with departments to close audit findings.</li><li>Assist in external audits by providing relevant documents and information.</li></ul>4. Reporting &amp; MIS<ul><li>Prepare weekly and monthly compliance reports.</li><li>Update management on upcoming deadlines, risks, or non-compliance issues.</li><li>Maintain dashboards for statutory compliance status.</li></ul>5. Vendor &amp; Stakeholder Coordination<ul><li>Coordinate with consultants, auditors, and government authorities as required.</li><li>Follow up with internal teams to collect necessary documents and information.</li></ul>6. Policy Implementation<ul><li>Support the development and implementation of compliance policies and SOPs.</li><li>Ensure employees follow internal guidelines and regulatory standards.</li></ul>7. Risk Management<ul><li>Identify potential compliance risks and report them to management.</li><li>Suggest preventive measures to avoid regulatory penalties or violations.</li></ul>8. Training &amp; Awareness<ul><li>Assist in conducting compliance awareness sessions for employees.</li><li>Communicate updates related to regulatory changes.</li></ul>Skills &amp; Competencies<ul><li>Strong understanding of statutory and regulatory compliance</li><li>Good documentation and record-keeping skills</li><li>Excellent communication and coordination abilities</li><li>Proficiency in MS Excel, reporting, and compliance tools</li><li>Attention to detail and accuracy</li><li>Ability to handle deadlines and multi-task</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Accounts complaines executive

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4559 complaint supervisor jobs NEAR_ME

Complaint Handler

Complaint Handler

Complaints Coordinator

HVAC TECHNICIAN / AIR CONDITION TECHNICIAN

0000008301.ATTORNEY III.COMM BASED VIOL PREVENTION

Maintenance Supervisor (Mechanical)

Accounts complaines executive