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configuration and maintenance program engineer

Jazeera Airways

<div>
 
 
 
 Job Objective:
 
 
 
 
 Monitor and control the configuration of Jazeera Airways' current and new aircraft by reviewing engineering documents to ensure compliance with airworthiness directives, aviation regulations, and the maintenance program. Ensure all updates are accurately reflected in the Engineering Computer System. Report any issues related to AD/SB compliance, component configurations, time-controlled parts, and certification documents that may affect aircraft airworthiness to the Technical Services Manager.
 
 
 
 
 
 
 
 Responsibilities and Duties:
 
 
 
 <ul>
 <li>
 Monitor component tracking and interchangeability in the company&rsquo;s computer system based on approved manuals and coordination with Technical Services.
 </li>
 <li>
 Provides technical assistance to other Fleet management and Aircraft Records (Aircraft entry/exit)
 </li>
 <li>
 Remains current on industry standards for aircraft component configuration.
 </li>
 <li>
 Monitor and review AD/SB that Technical Services intends to be embodied to the fleet, ensure properly complied and are entered into company&rsquo;s computer system and report embodiment to OEM&rsquo;s as applicable.
 </li>
 <li>
 Manages current and historical data for AD/SB compliance by means of aircraft configuration
 </li>
 <li>
 Define, build and maintain aircraft configuration tree into company&rsquo;s computer system for new arrived aircraft, landing gears, Engines,APU .
 </li>
 <li>
 Perform entry of components (i.e. AIR, HT etc.) for new arrived aircraft
 </li>
 <li>
 Create new part numbers, including part number sub-assemblies, as necessary, unknown to the company&rsquo;s computer system.
 </li>
 <li>
 Assist in providing Aircraft configuration status reports including, but not limited to, AD and Modification status.
 </li>
 <li>
 Provides technical support to business units on matters relating to ERP system functionality and configuration concerns including technical query support, troubleshooting recommendations, practical training and guidance.
 </li>
 <li>
 Ensures consistent engineering standards, processes, and documentation methods are used in ERP project deliverables. Establishes and maintains ERP history files, and related information to provide archive of technical support and training activities.
 </li>
 <li>
 Establishes and maintains ERP back-up process together with respective Business Units (BU) to mitigate issues during ERP downtime period.
 </li>
 <li>
 Manages system customization (if any).
 </li>
 <li>
 To actively participate in Jazeera SMS by ensuring that highest reasonable level of safety performance is achieved by complying with all applicable safety and security laws, regulation and standards and by reporting all accidents, incidents and hazards. To observe Company&rsquo;s rules and regulations.
 </li>
 <li>
 To Ensure MPD Revision is being properly implemented on Jazeera AMP and follow up for regulatory approvals .
 </li>
 <li>
 Performs other duties and responsibilities as maybe assigned from time to time by the immediate superior/manager.
 </li>
 </ul>
 
 
 
 
 
 
 Requirements and Qualifications:
 
 
 
 <ul>
 <li>
 Degree in Aeronautical/ Any Engineering field or equivalent
 </li>
 <li>
 5 years aviation experience in related field.
 </li>
 <li>
 Maintain technical knowledge of aircraft type and operational procedures.
 </li>
 <li>
 Knowledge of EASA Part M, EASA Part 145 and KUWAIT DGCA regulations.
 </li>
 <li>
 Knowledge in Airline application-based ERP system (OASES, AMOS)
 </li>
 <li>
 Ability to read and demonstrate knowledge from technical publications.
 </li>
 <li>
 Advance knowledge of AMOS system.
 </li>
 <li>
 Project Management Skills.
 </li>
 <li>
 Strong interpersonal skills, team player, self-starter; strong communication skills, creative and innovative, decisive and firm but fair in agreeing targets and solid presentation skills.
 </li>
 <li>
 Excellent command of spoken and written English.
 </li>
 </ul>
 
 
</div>

Configuration and Maintenance Program Engineer

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
 </li>
 <li>
 Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
 </li>
 <li>
 Experience with networking protocols.
 </li>
 <li>
 Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
 </li>
 <li>
 Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 4 years of experience in maintenance and monitoring of server systems.
 </li>
 <li>
 Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
 </li>
 <li>
 Experience working within a data center or network operation center environment.
 </li>
 <li>
 Experience with Linux operating systems.
 </li>
 <li>
 Experience in project management and leadership, and collaborating and partnering with teams.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
 
 
 The Google Data Center team operates some of the most sophisticated server, storage and networking systems on the planet. Our teams ensure that our customer service level agreements and availability targets are met while maintaining environmental and safety standards, at scale.
 
 
 In this role, you will be working with Google's advanced data center server and network infrastructure in third-party owned and operated data center facilities. Your duties will range from hardware repairs to new physical deployment of data center-related technology. Our data center hardware infrastructure supports Google services and products, used by Google Cloud business customers and consumers across the world.
 
 
 Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deploy and operate new data center infrastructure across teams.
 </li>
 <li>
 Report issues and follow data center procedures to troubleshoot and diagnose somewhat issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
 </li>
 <li>
 Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
 </li>
 <li>
 Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
 </li>
 <li>
 Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Data Center Technician III

<div><h3 class="jobSectionHeader">Minimum qualifications:</h3><ul>
<li>Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.</li>
<li>Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
 
</li><li>Experience with networking protocols.
 
</li><li>Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.</li>
<li>Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>4 years of experience in maintenance and monitoring of server systems.
 
</li><li>Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).</li>
<li>Experience working within a data center or network operation center environment.
 
</li><li>Experience with Linux operating systems.
 
</li><li>Experience in project management and leadership, and collaborating and partnering with teams.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The Google Data Center team operates some of the most sophisticated server, storage and networking systems on the planet. Our teams ensure that our customer service level agreements and availability targets are met while maintaining environmental and safety standards, at scale.
In this role, you will be working with Google's advanced data center server and network infrastructure in third-party owned and operated data center facilities. Your duties will range from hardware repairs to new physical deployment of data center-related technology. Our data center hardware infrastructure supports Google services and products, used by Google Cloud business customers and consumers across the world.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Deploy and operate new data center infrastructure across teams. 
</li>
<li>Report issues and follow data center procedures to troubleshoot and diagnose somewhat issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues. 
</li>
<li>Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. 
</li>
<li>Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams. 
</li>
<li>Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently. 
</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Amentum

<div>The Aircraft Mechanic III (UH60) performs the full range of military tactical aircraft maintenance and maintains repairs and modifies aircraft structures and structural components of complex to extreme difficulty.<div><div><div><div><div><div><div><div><div>
<ul>
<li>Maintain and repair aircraft components including but not limited to flight controls, engines, hydraulics, pneumatics, fuel systems and mechanical components.</li>
<li>
Apply technical knowledge of airframe and power plant systems in determining equipment malfunctions and applies technical expertise in restoring equipment condition and operation.</li>
<li>
Apply professional technical expertise and guidance to solve complex problems by interpreting technical data such as blueprints or manufactures' manuals.</li>
<li>
Make entries in aircraft logs and records, and responsible for providing guidance and technical expertise to lower-level technicians throughout all aircraft modifications and/or maintenance efforts.</li>
<li>
Plan, conduct, and supervise aircraft technical inspections.</li>
<li>
Compute basic weight and balance records.</li>
<li>
Participate in maintenance test flights and operation checks as required.</li>
<li>
Ensure compliance with aircraft configuration control, Army oil analysis Program and test measuring diagnostic equipment calibration.</li>
<li>
Provide lower-level technicians guidance in aircraft repair and technical inspection techniques and procedures according to directives, technical manuals, work standards and operational policies.</li>
<li>
Prepare evaluations, special reports, and records pertaining to aircraft maintenance repair and related activities.</li>
<li>
Perform other duties as requested.</li>
</ul>
Minimum Requirements:
<ul>
<li>Completion of high school or equivalent and U.S. military technical school or specialized training course is desired, certification of education level is required.</li>
<li>
Five (5) or more year&rsquo;s aviation maintenance experience within the past six (6) years on the mission design series UH-60 (MDS).</li>
<li>
Experience in maintenance, modification and repair of tactical aircraft systems of the type being serviced and their associated components.</li>
<li>
Must be able to obtain and maintain facility credentials/authorization**NAC-I T1 Public Trust.. Note: US Citizenship is required for a facility credentials/authorization at the work location.</li>
<li>
Must be able to obtain Kuwait PCC &amp; Visa</li>
<li>
Must be able to pass CENTCOM Medical requirements.</li>
</ul>
Preferred Requirements:
<ul>
<li>Valid FAA Airframe &amp; Power plant (A&amp;P) License for mechanics and Sheetmetal experience is preferred.</li>
<li>
Valid FCC Elements 1 and 3 licenses for electricians and/or FAA Airframe &amp; Power plant (A&amp;P) License is preferred.</li>
</ul>
Knowledge &amp; Skills
<ul><li>Thorough knowledge of aircraft mechanical component troubleshooting, repair procedures and replacement of parts.</li>
<li>
Broad knowledge of aircraft sheet metal/structural modifications and repair.</li>
<li>
Basic knowledge of electrical theory and a thorough knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, micrometers, sheet metal brakes and sheers.</li>
<li>
Working knowledge of technical publications and Logistics Information Systems.</li>
<li>
Able to prioritize workloads to maintain schedules on assigned projects and is required to lead teams through more complex aircraft relevant tasks.</li>
<li>
Participate in maintenance test flights and operation checks as required.</li>
<li>
Possess the level of experience to inspect all required aeronautical type maintenance to be performed by Mechanics.</li>
<li>
The incumbent receives technical guidance, as required, from supervisor or higher-level technician, will occasionally be required to lead teams through more complex aircraft relevant tasks, and may be required to make entries in aircraft logs and records.</li></ul></div></div></div></div></div></div></div></div></div></div>

Aircraft Mechanic III (UH60) - Buehring, Kuwait

<div>
 
 The Aircraft Mechanic III (UH60)
 
 performs the full range of military tactical aircraft maintenance and maintains repairs and modifies aircraft structures and structural components of complex to extreme difficulty.
 
 
 <ul>
 <li>
 Maintain and repair aircraft components including but not limited to flight controls, engines, hydraulics, pneumatics, fuel systems and mechanical components.
 </li>
 <li>
 Apply technical knowledge of airframe and power plant systems in determining equipment malfunctions and applies technical expertise in restoring equipment condition and operation.
 </li>
 <li>
 Apply professional technical expertise and guidance to solve complex problems by interpreting technical data such as blueprints or manufactures' manuals.
 </li>
 <li>
 Make entries in aircraft logs and records, and responsible for providing guidance and technical expertise to lower-level technicians throughout all aircraft modifications and/or maintenance efforts.
 </li>
 <li>
 Plan, conduct, and supervise aircraft technical inspections.
 </li>
 <li>
 Compute basic weight and balance records.
 </li>
 <li>
 Participate in maintenance test flights and operation checks as required.
 </li>
 <li>
 Ensure compliance with aircraft configuration control, Army oil analysis Program and test measuring diagnostic equipment calibration.
 </li>
 <li>
 Provide lower-level technicians guidance in aircraft repair and technical inspection techniques and procedures according to directives, technical manuals, work standards and operational policies.
 </li>
 <li>
 Prepare evaluations, special reports, and records pertaining to aircraft maintenance repair and related activities.
 </li>
 <li>
 Perform other duties as requested.
 
 
 </li>
 </ul>
 
 Minimum Requirements:
 
 
 
 <ul>
 <li>
 Completion of high school or equivalent and U.S. military technical school or specialized training course is desired, certification of education level is required.
 </li>
 <li>
 Five (5) or more year&rsquo;s aviation maintenance experience within the past six (6) years on the mission design series UH-60 (MDS).
 </li>
 <li>
 Experience in maintenance, modification and repair of tactical aircraft systems of the type being serviced and their associated components.
 </li>
 <li>
 Must be able to obtain and maintain facility credentials/authorization**NAC-I T1 Public Trust.. Note: US Citizenship is required for a facility credentials/authorization at the work location.
 </li>
 <li>
 Must be able to obtain Kuwait PCC &amp; Visa
 </li>
 <li>
 Must be able to pass CENTCOM Medical requirements.
 
 
 </li>
 </ul>
 
 Preferred Requirements:
 
 
 
 <ul>
 <li>
 Valid FAA Airframe &amp; Power plant (A&amp;P) License for mechanics and Sheetmetal experience is preferred.
 </li>
 <li>
 Valid FCC Elements 1 and 3 licenses for electricians and/or FAA Airframe &amp; Power plant (A&amp;P) License is preferred.
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Thorough knowledge of aircraft mechanical component troubleshooting, repair procedures and replacement of parts.
 </li>
 <li>
 Broad knowledge of aircraft sheet metal/structural modifications and repair.
 </li>
 <li>
 Basic knowledge of electrical theory and a thorough knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, micrometers, sheet metal brakes and sheers.
 </li>
 <li>
 Working knowledge of technical publications and Logistics Information Systems.
 </li>
 <li>
 Able to prioritize workloads to maintain schedules on assigned projects and is required to lead teams through more complex aircraft relevant tasks.
 </li>
 <li>
 Participate in maintenance test flights and operation checks as required.
 </li>
 <li>
 Possess the level of experience to inspect all required aeronautical type maintenance to be performed by Mechanics.
 </li>
 <li>
 The incumbent receives technical guidance, as required, from supervisor or higher-level technician, will occasionally be required to lead teams through more complex aircraft relevant tasks, and may be required to make entries in aircraft logs and records.
 </li>
 </ul>
</div>

TAT IT Technolgies

<div>
 
 Urgent requirement for
 
 
 OpenShift DevSecOps Engineer with experience in Banking Domain
 
 
 is required for our banking clients in
 
 
 Kuwait
 
 
 
 <ul>
 <li>
 Strong experience in Installation, upgrade, and day-2 operations of Red Hat OpenShift Must
 </li>
 <li>
 Strong experience in DevSecOps CI/CD &amp; GitOps &ndash; End-to-End Automation Ownership is Must
 
 
 </li>
 </ul>
 
 Strong experience in Kubernetes &amp; Container Security
 
 
 is Must
 
 
 
 
 Strong experience on enterprise IAM &amp; compliance environment
 
 
 is MUST
 
 
 
 
 Preferably Red Hat OpenShift Administration certified
 
 
 
 The DevSecOps / OpenShift Platform Engineer is responsible for implementing DevSecOps practices across the Software Development Life Cycle (SDLC), designing and operating secure container platforms, and enabling automated, secure, and scalable application delivery. The role focuses on
 
 Red Hat OpenShift administration
 
 ,
 
 CI/CD and GitOps enablement
 
 , and
 
 platform security and observability
 
 in collaboration with infrastructure, network, and security teams.
 
 
 Key Responsibilities
 
 
 DevSecOps &amp; Automation
 
 
 <ul>
 <li>
 Implement DevSecOps practices across the SDLC by integrating security tools into automated CI/CD pipelines.
 </li>
 <li>
 Design, implement, and maintain CI/CD pipelines using tools such as:
 </li>
 <ul>
 <li>
 Jenkins
 </li>
 <li>
 GitLab CI
 </li>
 <li>
 Argo CD
 </li>
 <li>
 Tekton
 </li>
 </ul>
 <li>
 Enable and enforce GitOps practices for application and platform deployments.
 </li>
 <li>
 Automate build, test, deployment, rollback, and release processes.
 </li>
 <li>
 Integrate CI/CD pipelines with OpenShift security and policy controls.
 
 </li>
 </ul>
 Container Platform &amp; OpenShift Operations
 
 
 <ul>
 <li>
 Deploy, operate, and secure containerized workloads on an enterprise Container Management Platform.
 </li>
 <li>
 Install, configure, upgrade, and manage Red Hat OpenShift clusters.
 </li>
 <li>
 Manage cluster lifecycle, node health, capacity planning, scaling, and performance optimization.
 </li>
 <li>
 Design and maintain multi-tenant OpenShift environments with proper isolation, governance, and resource controls.
 </li>
 <li>
 Troubleshoot complex platform issues across:
 </li>
 <ul>
 <li>
 Control plane
 </li>
 <li>
 Networking
 </li>
 <li>
 Storage
 </li>
 <li>
 Application workloads
 
 </li>
 </ul>
 </ul>
 Security &amp; Compliance
 
 
 <ul>
 <li>
 Enforce OpenShift and Kubernetes security best practices, including:
 </li>
 <ul>
 <li>
 RBAC
 </li>
 <li>
 Security Context Constraints (SCC)
 </li>
 <li>
 Network Policies
 </li>
 <li>
 Secrets management
 </li>
 </ul>
 <li>
 Integrate OpenShift with enterprise security tools such as:
 </li>
 <ul>
 <li>
 Vault for secrets management
 </li>
 <li>
 Prisma or other container security platforms
 </li>
 </ul>
 <li>
 Manage authentication and authorization using AD/LDAP, OAuth, and SSO.
 </li>
 <li>
 Support vulnerability scanning, image signing, and compliance requirements.
 </li>
 <li>
 Ensure secure configuration and continuous compliance of the platform.
 
 </li>
 </ul>
 Observability &amp; Reliability
 
 
 <ul>
 <li>
 Implement and manage observability and monitoring tools, including:
 </li>
 <ul>
 <li>
 Prometheus
 </li>
 <li>
 Alertmanager
 </li>
 <li>
 Grafana
 </li>
 <li>
 EFK / Loki stacks
 </li>
 </ul>
 <li>
 Monitor platform health, availability, and performance.
 </li>
 <li>
 Perform root cause analysis for incidents and implement preventive improvements.
 
 </li>
 </ul>
 Collaboration &amp; Stakeholder Engagement
 
 
 <ul>
 <li>
 Collaborate closely with infrastructure, network, and security teams to align platform architecture and standards.
 </li>
 <li>
 Provide guidance and support to application and development teams on DevSecOps best practices.
 </li>
 <li>
 Participate in platform design reviews and continuous improvement initiatives.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Strong hands-on experience with Red Hat OpenShift administration and operations.
 </li>
 <li>
 Solid understanding of Kubernetes architecture and container orchestration.
 </li>
 <li>
 Proven experience implementing DevSecOps and CI/CD pipelines.
 </li>
 <li>
 Experience with GitOps tools and methodologies.
 </li>
 <li>
 Strong troubleshooting skills across platform, network, and application layers.
 </li>
 <li>
 Experience with security controls, compliance, and enterprise authentication mechanisms.
 </li>
 <li>
 Knowledge of observability, monitoring, and logging solutions
 
 
 </li>
 </ul>
 Skills: devsecops,bank,openshift
</div>

OpenShift DevSecOps Engineer with experience in Banking Domain

Zain

<div>About the Role 
SUMMARY ROLE
Maintaining and supporting the technical operation of enterprise communication platforms, including voice systems, IVR, workforce tools, and other backend channel technologies. The role includes system configuration, monitoring, and incident resolution to ensure high availability and optimal performance. The team member works closely with operations, support teams, and vendors to resolve technical issues, implement updates, and enhance system capabilities to support service quality and business needs.
Responsibilities
<ul><li>Maintain, configure, and support backend systems that enable enterprise communication channels (e.g., CMS, IVR, dialers, Qmatic, telephony platforms).</li><li>
Monitor channel systems to ensure uptime, performance, and reliability using appropriate tools and alerts.</li><li>
Respond to and resolve incidents affecting channel availability or performance, escalating as needed.</li><li>
Participate in system upgrades, patches, and deployments in coordination with vendors and internal IT teams.</li><li>
Implement changes to system configurations based on operational needs or customer service improvements.</li><li>
Document system setups, procedures, and troubleshooting guides to support operational continuity.</li><li>
Coordinate with support teams and vendors to manage service issues and plan maintenance activities.</li><li>
Participate in performance analysis and tuning of channel systems to optimize resource usage.</li><li><ul><li> Participate in scheduled on-call support to assist with critical issues to ensure system continuity.</li></ul></li></ul><ul><li>
Provide technical support for escalated service complaints related to backend channels.</li><li>
Contribute to initiatives aimed at automating monitoring, reporting, or response to recurring issues.</li><li>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li></ul>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities
What We Need From You 
SKILLS<ul><li>
System Configuration</li><li>
Basic Coding</li><li>
Basic Windows and Unix/Linux knowledge</li><li>
System Monitoring</li><li>
APM Tools</li><li>
Incident Management</li><li>
Root Cause Analysis</li><li>
Technical Documentation</li><li>
Vendor Coordination</li><li>
Service Uptime Awareness</li><li>
Problem Solving</li></ul>
Communication
Education
Bachelor's Degree Engineering/IT or equivalent</div>

Channel Management

Explore 598+ Configuration and maintenance program engineer in Salmiya this May. Find roles across top companies and apply now to boost your career.

598 configuration and maintenance program engineer jobs In Salmiya

Configuration and Maintenance Program Engineer

Data Center Technician III

Data Center Technician III

Aircraft Mechanic III (UH60) - Buehring, Kuwait

Aircraft Mechanic III (UH60) - Buehring, Kuwait

OpenShift DevSecOps Engineer with experience in Banking Domain

Channel Management