customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

sales representative

sales development representative Jobs in Lahore

sales development representative

call center agent

contact center representative

ANALTYTICA

Job Title: Call Center Representative Company: Fairways Logistics Location: DHA Phase 6, Lahore Shift: Night Shift | 7:30 PM &ndash; 4:30 AMAbout the Role:Fairways Logistics is hiring Call Center Representatives for our night shift operations. You'll be the first point of contact for customers, handling inbound and outbound calls related to logistics. We&rsquo;re looking for confident communicators who can resolve issues efficiently and deliver excellent service.Responsibilities:<ul><li>Handle incoming calls and assist with customer inquiries</li><li>Make outbound calls for follow-ups and shipment confirmations</li><li>Provide accurate info on logistics and services</li><li>Address complaints professionally and escalate when needed</li><li>Keep detailed records of customer interactions</li><li>Coordinate with sales and dispatch teams for smooth operations</li><li>Stay updated on company policies and services</li></ul>Requirements:<ul><li>Prior experience in customer service or call centers (US/Canada clients is a plus)</li><li>Excellent spoken and written English communication</li><li>Strong listening and problem-solving skills</li><li>Comfortable with night shifts at our DHA Phase 6 office</li><li>Basic computer knowledge and familiarity with CRM tools</li></ul>Join our team and play a key role in delivering top-tier logistics support.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Representative

OOP Technologies

Job Description: We are seeking a Call Center Agent with expertise in digital services to join our dynamic team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations with a strong understanding of web services, SEO, and digital solutions. This role requires excellent communication skills to effectively engage with clients, understand their business needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Handle outbound calls to promote and sell digital services (Web Development, SEO, and related solutions).</li><li>Build and maintain positive client relationships through professional communication.</li><li>Identify customer needs and recommend appropriate digital services to meet their goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably in IT/Digital Services).</li><li>Strong knowledge of web services, SEO, and digital marketing solutions.</li><li>Excellent spoken and written communication skills (English proficiency preferred).</li><li>Ability to persuade, negotiate, and handle objections professionally.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent – Digital Services

Vortax LLC

We&rsquo;re hiring a Call Center Representative (Cold Calling) with 6 months to 1 year of experience in a call center or outbound sales role. If you&rsquo;re passionate about cold calling, excel in a fast-paced sales environment, and enjoy taking initiative, this role is perfect for you!Key Responsibilities<ul><li>Lead &amp; Manage: Oversee a team of cold-calling agents to hit daily and monthly targets.</li><li>Outbound Calling: Make calls to generate qualified leads and opportunities.</li><li>Training &amp; Coaching: Guide team members on sales scripts, objection handling, and communication techniques.</li><li>Performance Tracking: Set, monitor, and report on KPIs (call volume, lead quality, conversion rates).</li><li>Lead Qualification: Qualify leads for the sales team or close deals directly.</li><li>Feedback &amp; Evaluation: Track performance, give regular feedback, and conduct evaluations.</li><li>CRM Management: Maintain accurate records in CRM and call-tracking systems.</li><li>Collaboration: Work with marketing to optimize outreach strategies.</li><li>Industry Knowledge: Stay updated on company products and market trends.</li></ul>Experience &amp; Requirements<ul><li>6 months &ndash; 1 year in a call center or outbound sales role</li><li>Experience with SEO or digital marketing campaigns (preferred)</li><li>Leadership or team management experience (a plus)</li><li>Excellent English communication skills (verbal &amp; written)</li><li>Proficient in CRM and call-tracking tools</li><li>Skilled in lead generation, cold calling, objection handling, and closing</li><li>Highly organized, detail-oriented, and target-driven</li></ul>Core Skills &amp; Competencies<ul><li>Cold Calling &amp; Lead Generation</li><li>Outbound Sales Strategy</li><li>Team Leadership &amp; Coaching</li><li>Lead Qualification &amp; Conversion</li><li>Communication &amp; Negotiation</li><li>CRM &amp; Sales Reporting</li><li>Target-Driven Execution</li></ul>Perks &amp; Benefits<ul><li>Salary: PKR 60,000/month</li><li>Commission: 10% on closed deals</li><li>Location: DHA Phase 1, Lahore</li><li>Timings: 7:00 PM &ndash; 4:00 AM</li><li>Job Type: Full-time</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Representative (cold calling)

IGET Solutions PVT Ltd

Let's shine by joining IGET SOLUTIONS PVT LTD.Job Summary:We're seeking a highly motivated and results-driven Sales Representative to join our team . As a Sales Representative, you'll play a key role in identifying and pursuing new business opportunities, building strong relationships with customers, and delivering exceptional sales performance.Key Responsibilities:<ul><li>Develop and execute sales plans.</li><li>Identify and pursue new business opportunities.</li><li>Negotiate and close deals.</li><li>Client relationship building and management</li></ul>Requirements:<ul><li>Excellent communication skills</li><li>Positive Attitude/Optimistic behavior.</li><li>Persuasive Skills</li><li>Listening Capacity</li><li>Conflict Resolution Skills.</li><li>Diligent to work.</li><li>Capability to Handle Pressure</li><li>2-3 years experience in Sales Dispatch.</li></ul>PERKS AND BENEFITS:<ul><li>Incentives start from first month.</li><li>Annual Bonuses.</li><li>Annual Dinners.</li><li>Annual Cricket Match.</li><li>Gaming Nights.</li><li>Team Dinners.</li><li>Performance Cash Prizes</li></ul>What We Offer:<ul><li>Drop-off Service will be provided</li><li>Competitive salary and commission</li><li>Comprehensive benefits</li><li>Opportunities for growth and development</li></ul>NIGHT SHIFT.Timings: 6:00 PM- 3:00 AM. LOCATION: Johar Town, Opposite of Emporium mall-Lahore. Salary: UP TO 100,000.Job Type: Full-time.Job Type: Full-timeWork Location: In personJob Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Call Center Representative-Johar Town

Brandix Soft

Brandix Soft (Pvt.) Ltd. is a fast-growing international digital marketing company specializing in SEO and PPC services for clients in the US and UK markets. We help businesses boost their online presence through data-driven strategiesWe are seeking motivated and confident Call Center Representatives to join our outbound sales team. This is a full-time, night-shift position based in Lahore, where you will contact international clients (primarily in the US) to promote our digital marketing services.Key Responsibilities<ul><li>Make outbound cold calls to international leads and clients</li><li>Promote company services including SEO and PPC campaigns</li><li>Maintain accurate client records in the CRM system</li><li>Meet daily, weekly, and monthly sales targets</li><li>Follow up with prospects to close deals</li><li>Provide timely and professional customer service</li><li>Collaborate with team members to achieve collective goals</li></ul>Qualifications<ul><li>Minimum education: Matric / O-Level</li><li>Preferred education: Bachelor&rsquo;s degree (not mandatory)</li><li>Strong spoken and written English communication skills</li><li>Prior experience in international outbound sales is a plus</li><li>Experience in digital marketing sales (SEO/PPC) is preferred</li><li>Fresh graduates with excellent English are welcome to apply</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>What We Offer<ul><li>Fixed base salary</li><li>Performance-based incentives and bonuses</li><li>Sales and digital marketing training provided</li><li>Opportunities for career growth and internal promotions</li><li>Supportive and collaborative work environment</li><li>Female candidates are strongly encouraged to apply</li></ul>Job Details<ul><li>Shift: 6:00 PM &ndash; 3:00 AM (Monday to Friday)</li><li>Location: Office No. 402, Al Hafeez Shopping Mall, Main Boulevard Gulberg, Lahore</li><li>Work Type: On-site only (This is not a remote position)</li></ul>How to ApplyApply directly on Indeed with your updated resume. You may also send your CV to: Email: hrsales@brandixsoft.com WhatsApp: +92 325 5599973Note: Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthExperience:<ul><li>International Cold Calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Representative US

Brandix Soft (Pvt.) Ltd. is one of the fastest-growing international digital marketing companies. We specialize in SEO and Digital Media Marketing campaigns for global clients, particularly in the UK and US markets. Join our team and be part of a fast-paced, growth-driven environment.We are seeking a passionate and goal-driven Call Center Agent (UK Market) to join our team. The ideal candidate will be enthusiastic about sales and have experience in outbound cold calling for international SEO and digital marketing campaigns.Key Responsibilities<ul><li>Make outbound cold calls to prospective international clients (UK market)</li><li>Build and maintain strong client relationships through consistent follow-ups</li><li>Present and promote SEO and digital marketing services to potential clients</li><li>Develop and implement sales strategies tailored to client needs</li><li>Maintain and manage an accurate sales pipeline in CRM</li><li>Track and report key sales metrics to ensure targets are met</li><li>Analyze market trends and competitor activities to identify growth opportunities</li><li>Achieve or exceed individual and team sales targets</li></ul>Qualifications<ul><li>Minimum education: Matric / O-Level / Intermediate</li><li>Excellent spoken English with strong verbal communication and active listening skills</li><li>Professional attitude, customer-focused, with strong negotiation skills</li><li>Ability to manage the full sales cycle including deal closing</li><li>Strong multitasking, time management, and target-driven work ethic</li><li>Experience in outbound sales or cold calling for international SEO and digital marketing campaigns (preferred but not mandatory)</li><li>Fresh candidates with strong English skills and motivation are encouraged to apply</li></ul>What We Offer<ul><li>Fixed monthly salary</li><li>Performance-based bonuses and commissions</li><li>Comprehensive training and mentorship</li><li>Exposure to international clients and campaigns</li><li>Career growth and promotion opportunities</li><li>Supportive and collaborative work culture</li><li>Female candidates are strongly encouraged to apply</li></ul>Job Details<ul><li>Location: On-site at Gulberg, Lahore</li><li>Shift: UK Campaign &mdash; 1:00 PM to 10:00 PM (Monday to Friday)</li><li>Job Type: Full-time</li><li>Work Mode: On-site only (No remote option)</li></ul>How to ApplyApply directly on Indeed with your updated resume. You may also send your CV to: Email: hrsales@brandixsoft.com WhatsApp: 0325 5599973Note: Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthExperience:<ul><li>International cold calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Agent UK

Brandix Soft (Pvt.) Ltd. is a leading digital solutions company providing cutting-edge SEO, PPC, and web development services to businesses in the US. We are expanding our customer service team in Lahore and looking for energetic and motivated individuals to join our night shift operations.We are seeking confident and goal-driven US Call Center Agents to handle outbound calls to US-based clients. Your responsibilities will include resolving inquiries, providing digital marketing support, and identifying opportunities to upsell our services.Key Responsibilities<ul><li>Make 60&ndash;80 outbound calls per day to US clients</li><li>Deliver professional support on SEO, PPC, and web development services</li><li>Maintain a 90%+ first-call resolution rate</li><li>Update and manage client records using CRM systems (HubSpot/Salesforce)</li><li>Meet or exceed KPIs:</li><li>85%+ customer satisfaction rate</li><li>5+ qualified leads per day</li><li>98% call compliance adherence</li><li>Identify 3&ndash;5 upselling opportunities weekly (bonus eligible)</li><li>Educate clients on service upgrades and performance improvements</li></ul>RequirementsEducation<ul><li>Minimum: Matric / O-Level</li><li>Preferred: Bachelor&rsquo;s degree</li></ul>Technical Skills<ul><li>Experience with CRM tools (HubSpot or Salesforce preferred)</li><li>Proficiency in Google Workspace or Microsoft Office</li><li>Basic knowledge of SEO and PPC (preferred)</li></ul>Soft Skills<ul><li>Excellent English verbal communication skills</li><li>Strong listening, problem-solving, and multitasking abilities</li><li>Professional phone etiquette and emotional intelligence</li><li>Goal-oriented and able to work in a fast-paced environment</li></ul>Additional Requirements<ul><li>Must be based in Lahore (this is an on-site role)</li><li>Must be available for night shifts (6:00 PM &ndash; 3:00 AM, Monday to Friday)</li></ul>What We Offer<ul><li>Competitive base salary</li><li>Uncapped performance bonuses for achieving KPIs and upselling</li><li>Clear career growth path (Team Lead or Account Manager roles)</li><li>Professional training in digital marketing and communication</li><li>Modern office environment in Gulberg&rsquo;s prime business district</li><li>Global exposure through direct interaction with US clients</li><li>Supportive and team-oriented work culture</li></ul>How to ApplyApply directly on Indeed with your updated resume. You can also send your CV to: Email: hrsales@brandixsoft.com WhatsApp: +92 325 5599973Note: Only shortlisted candidates will be contacted.Job Type: Full-timePay: Up to Rs70,000.00 per monthExperience:<ul><li>International Cold Calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Call Center Agent US

Explore 361+ Contact center representative in Lahore this September. Find roles across top companies and apply now to boost your career.