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content governance manager

Emirates NBD

<div>About ENBD
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
Job Overview:
As a Content Governance Manager at Emirates NBD, your role is to define, implement, and oversee written content
 
standards across all Emirates NBD customer communication channels. The role ensures a high-level of content
 
quality, consistency, and continued brand alignment. It also plays a key role in developing content guidelines,
 
frameworks, and guiding internal stakeholders and external agency partners to uphold our verbal identity and
 
tone of voice principles. 
Key Responsibilities:
<ul><li>Develop, document, and maintain verbal guidelines and usage principles.
</li><li>Review written content for grammar, spelling, punctuation, tone of voice, and overall brand consistency.
</li><li>Guide internal teams and external agency partners on applying content standards and adhering to our guidelines.
</li><li>Establish and maintain content review workflows in collaboration with Group Marketing and relevant teams.
</li>Work with Group Marketing and agency teams to ensure continued adherence to the guidelines. 
<li>
</li></ul>Skills and Experience:
<ul><li>5+ years of experience in copywriting, communications, journalism, or a related field.
</li><li>Bachelor&rsquo;s degree in marketing, Communications, or a related field.
</li><li>Native-level proficiency in English and Arabic, with excellent command of grammar,
 
structure and writing style.
</li><li>Experience working with content across different online and offline channels (e.g., web, outdoor, social)
 
and workflow management systems.
</li><li>Proven experience developing and managing content guidelines and standards.
</li><li>Strong understanding of content strategy and customer communication journeys.
</li><li>Strong organizational and time management skills, with the ability to manage multiple stakeholders and
</li><li>deadlines of varying complexity and urgency.
</li>Excellent attention to detail, with a structured and strategic approach to content governance 
<li>
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Content Governance Manager

Emirates Islamic

GEMS Education

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 The Website Manager &amp; SEO Lead will oversee the management, optimization, and evolution of all GEMS Education school websites and microsites, ensuring a seamless digital experience for parents, students, and stakeholders. This role will combine strategic oversight, content governance, and performance analytics to enhance visibility, engagement, and conversion across the GEMS digital ecosystem.
 </li>
 <li>
 You&rsquo;ll be the guardian of website quality, performance, and SEO excellence &mdash; ensuring every page reflects the GEMS brand promise and drives measurable enrolment growth.
 </li>
 <li>
 Website Management &amp; Optimization
 </li>
 <li>
 Manage and maintain the GEMS Education group and school websites, ensuring accuracy, consistency, and timely updates.
 </li>
 <li>
 Oversee UX/UI improvements and coordinate with design and tech teams to enhance user experience and navigation.
 </li>
 <li>
 Implement a content governance framework, ensuring all web content aligns with GEMS brand guidelines, tone, and compliance requirements.
 </li>
 <li>
 Monitor website uptime, functionality, and technical performance with IT and hosting providers.
 </li>
 <li>
 SEO &amp; Performance Marketing
 </li>
 <li>
 Develop and execute a comprehensive SEO strategy to improve rankings, visibility, and lead generation across all GEMS schools.
 </li>
 <li>
 Conduct keyword research, on-page optimization, metadata management, and backlink outreach.
 </li>
 <li>
 Work closely with Digital Marketing to ensure alignment between SEO, SEM, and paid media efforts.
 </li>
 <li>
 Set and monitor KPIs including organic traffic growth, conversion rates, bounce rates, and keyword ranking performance.
 </li>
 <li>
 Regularly analyze data using Google Analytics, Search Console, SEMrush, and Tag Manager, producing monthly insights reports.
 </li>
 <li>
 Content &amp; Conversion Optimization
 </li>
 <li>
 Collaborate with the Brand and Content teams to develop high-performing landing pages and lead-nurturing experiences.
 </li>
 <li>
 Optimize content for readability, search intent, and engagement (blogs, parent stories, press releases, etc.).
 </li>
 <li>
 Support campaign landing pages for enrolment and marketing campaigns with A/B testing and performance tracking.
 </li>
 <li>
 Collaboration &amp; Stakeholder Management
 </li>
 <li>
 Partner with Marketing, Admissions, and School teams to align content updates with enrolment priorities.
 </li>
 <li>
 Work with external agencies on website redesigns, technical SEO, and analytics implementation.
 </li>
 <li>
 Train internal teams and school marketing leads on basic web management and SEO best practices.
 </li>
 <li>
 Analytics &amp; Reporting
 </li>
 <li>
 Maintain a central web performance dashboard tracking key metrics across all GEMS websites.
 </li>
 <li>
 Deliver monthly and quarterly reports to senior leadership with actionable insights.
 </li>
 <li>
 Lead regular audits to ensure mobile optimization, accessibility, and content freshness.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
  Bachelor&rsquo;s degree in Marketing, Communications, Digital Media, or a related field.
 
 
  5&ndash;7 years of experience in
 
 website management, SEO, and digital performance marketing
 
 (education sector experience preferred).
 
 
  Strong understanding of
 
 Google Analytics, Tag Manager, Search Console, and CMS platforms (WordPress, Sitecore, or equivalent)
 
 .
 
 
  Proven ability to manage large-scale, multi-site ecosystems.
 
 
  Experience in UX, technical SEO, and website CRO (Conversion Rate Optimization).
 
 
 
 Other Skills:
 
 
 
  Highly analytical with strong technical understanding of SEO and web architecture.
 
 
  Exceptional attention to detail and commitment to brand consistency.
 
 
  Comfortable managing multiple stakeholders across departments and agencies.
 
 
  Strong project management and communication skills.
 
 
  Passionate about creating digital experiences that inspire trust and drive enrolment.
 
 
 
 GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
 
</div>

Website Manager & SEO Lead

Aldar Estates

<div>
 
 
 
 Job Purpose
 
 
 
 
 The Manager, CX Learning &amp; Development Operations plays a key role in shaping the operational excellence and learner experience within Aldar Estates. Working closely with the Senior Manager, CX L&amp;D, this role bridges strategy and implementation ensuring that every learner journey is seamless, impactful, and data-driven.
 
 
 
 
 
 This position goes beyond coordination. It involves designing operational systems that elevate the end-to-end learning experience, driving insights through analytics, and ensuring the scalability of Aldar Estates service culture transformation across all verticals.
 
 
 
 
 
 
 
 Roles, Responsibilities, Duties
 
 
 
 
 
 Learning Experience &amp; Program Enablement
 
 
 
 
 
 <ul>
 <li>
 Partner with the Senior Manager to translate learning design into operational execution, ensuring every program is delivered at company standards.
 </li>
 <li>
 Lead the experience design of learning journeys, ensuring that pre-training communication, session flow, and post-training follow-up reinforce engagement and application.
 </li>
 <li>
 Champion learner engagement from digital sign-up to post-session feedback ensuring participants feel inspired, recognized, and connected to Aldar Estates Experience Promise.
 </li>
 <li>
 Coordinate with internal facilitators, business leaders, and partners to ensure smooth delivery across multiple verticals.
 </li>
 </ul>
 
 
 
 
 
 Digital Transformation &amp; LMS Governance
 
 
 <ul>
 <li>
 Serve as the LMS focal point; oversee system configuration, user journeys, learning paths, and reporting automation.
 </li>
 <li>
 Partner with IT and Group Stakeholders on integrating the LMS with HRIS systems to track completion, certification, and behavioural outcomes.
 </li>
 <li>
 Identify and implement tech-enabled learning enhancements (automation of notifications, smart scheduling, learner dashboards).
 </li>
 <li>
 Ensure accuracy and integrity of learner data.
 </li>
 </ul>
 
 
 
 
 
 Insights, Reporting &amp; Quality Assurance
 
 
 <ul>
 <li>
 Develop and manage dashboards to track registrations, attendance, satisfaction scores, and post-training application metrics.
 </li>
 <li>
 Analyze training impact through data storytelling, translating analytics into insights and recommendations.
 </li>
 <li>
 Conduct learning audits and partner with the Senior Manager to ensure facilitation standards and content delivery quality.
 </li>
 <li>
 Support the development of performance and ROI reports for executive visibility.
 </li>
 </ul>
 
 
 
 
 
 Continuous Improvement &amp; Innovation
 
 
 <ul>
 <li>
 Identify process gaps and lead initiatives that simplify, digitize, and enhance learning.
 </li>
 <li>
 Implement consistent standard operating procedures (SOPs) across all programs to ensure alignment, efficiency, and accountability.
 </li>
 <li>
 Partner with the Senior Manager to prototype and test new learning formats (microlearning, gamification, blended modules).
 </li>
 </ul>
 
 
 
 
 
 Leadership &amp; Collaboration
 
 
 <ul>
 <li>
 Act as a bridge between content and operations; ensuring learning design is translated effectively into learner experience.
 </li>
 <li>
 Collaborate with the Senior Manager on scheduling, facilitator assignments, and delivery planning.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, HR, Learning Technologies, or Data Analytics.
 </li>
 <li>
 Certification in Learning Technologies, LMS Administration, or Project Management preferred.
 </li>
 </ul>
 
 
 
 
 
 
 Experience and Skills:
 
 
 
 <ul>
 <li>
 Minimum 7 years of experience in learning operations, program management, or customer experience enablement.
 </li>
 <li>
 Proven experience managing large-scale learning programs and system rollouts (preferably LMS).
 </li>
 <li>
 Strong analytical skills with ability to translate data into meaningful business insights.
 </li>
 <li>
 Excellent stakeholder management, communication, and presentation skills.
 </li>
 <li>
 Advanced Excel and data visualization (Power BI/Tableau) knowledge is preferred.
 </li>
 <li>
 Passion for creating a seamless, high-impact learner experience.
 </li>
 </ul>
</div>

Manager - CX Learning & Development Operations

Emirates

<div>
 
 Job Purpose
 
 
 
 At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;. Do you want to play a part in that journey? Join us in cosmopolitan Dubai as
 
 Knowledge Management Specialist
 
 and make your mark on the aviation world.
 
 
 We at Emirates Group IT are dedicated to staying ahead of the curve by embracing the latest technologies and strategies to streamline integration processes and enhance infrastructure efficiency.
 
 
 As a
 
 Knowledge Management Specialist
 
 , you will bring our knowledge strategy to life by creating the frameworks, practices and tools that help people share and use information effortlessly. You will make knowledge part of how we work every day, helping teams connect, learn, and innovate faster. Working closely with the Knowledge &amp; Process Manager, you will help build a strong, connected knowledge ecosystem that supports better decisions, smoother collaboration, and continuous improvement. This role sits within the Planning and Improvements function under Governance and Planning, driving IT strategy planning and execution, knowledge, and change management and integrates Tooling Metrics to align teams and enhance performance analytics.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Design and maintain the Knowledge Management (KM) framework by defining taxonomy, structuring repositories, and embedding governance standards for metadata, version control, and content lifecycle to ensure quality, consistency, and scalability.
 </li>
 <li>
 Support enterprise KM platform evaluation and enablement, collaborating with Platforms teams to ensure seamless integration with IT processes, alignment to taxonomy, and adherence to usability and security standards.
 </li>
 <li>
 Embed knowledge-sharing practices across IT by co-creating adoption initiatives with change management, integrating KM into onboarding, training, and daily workflows to strengthen collaboration and cultural adoption.
 </li>
 <li>
 Curate and optimize content assets through proactive engagement with subject matter experts, addressing knowledge gaps, and ensuring assets are discoverable, reusable, and relevant for IT teams and stakeholders.
 </li>
 <li>
 Monitor KM adoption and performance by leading audits, establishing feedback loops, and analyzing usage metrics to drive continuous improvement and deliver actionable insights for decision-making.
 
 
 </li>
 </ul>
 Qualification
 
 
 
 To be considered for the role, you must meet the below requirements:
 
 
 
 <ul>
 <li>
 Degree in Information Technology or other related field
 </li>
 <li>
 Professional certifications in recognised knowledge management frameworks (i.e., American Productivity &amp; Quality Center (APQC), or equivalent) are strongly preferred.
 </li>
 <li>
 5+ years of experience in related field
 </li>
 <li>
 Experience in knowledge management and governance in complex, multicultural, cross-functional environments.
 </li>
 <li>
 Demonstrable success in leading and/or contributing to knowledge management initiatives.
 </li>
 <li>
 Advanced expertise in knowledge management framework, methodologies, practices, and platforms.
 </li>
 <li>
 Strong analytical and critical-thinking skills and problem-solving abilities.
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Excellent teamwork and interpersonal skills
 </li>
 <li>
 Comfortable working in an ambiguous environment with pressing deadlines
 </li>
 <li>
 Ability to build credibility and develop internal client relationships
 </li>
 <li>
 Knowledgeable in key concepts of change management, business intelligence, including BI applications and analytics.
 
 
 </li>
 </ul>
 At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.
</div>

Knowledge Management Specialist

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5><div>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers &lsquo;Fly Better&rsquo;. Do you want to play a part in that journey? Join us in cosmopolitan Dubai as Knowledge Management Specialist and make your mark on the aviation world.
</div><div>We at Emirates Group IT are dedicated to staying ahead of the curve by embracing the latest technologies and strategies to streamline integration processes and enhance infrastructure efficiency. 
</div><div></div><div>As a Knowledge Management Specialist , you will bring our knowledge strategy to life by creating the frameworks, practices and tools that help people share and use information effortlessly. You will make knowledge part of how we work every day, helping teams connect, learn, and innovate faster. Working closely with the Knowledge &amp; Process Manager, you will help build a strong, connected knowledge ecosystem that supports better decisions, smoother collaboration, and continuous improvement. This role sits within the Planning and Improvements function under Governance and Planning, driving IT strategy planning and execution, knowledge, and change management and integrates Tooling Metrics to align teams and enhance performance analytics.
</div>In this role, you will:
<ul><li>Design and maintain the Knowledge Management (KM) framework by defining taxonomy, structuring repositories, and embedding governance standards for metadata, version control, and content lifecycle to ensure quality, consistency, and scalability.
</li><li>Support enterprise KM platform evaluation and enablement, collaborating with Platforms teams to ensure seamless integration with IT processes, alignment to taxonomy, and adherence to usability and security standards.
</li><li>Embed knowledge-sharing practices across IT by co-creating adoption initiatives with change management, integrating KM into onboarding, training, and daily workflows to strengthen collaboration and cultural adoption.
</li><li>Curate and optimize content assets through proactive engagement with subject matter experts, addressing knowledge gaps, and ensuring assets are discoverable, reusable, and relevant for IT teams and stakeholders.
</li><li>Monitor KM adoption and performance by leading audits, establishing feedback loops, and analyzing usage metrics to drive continuous improvement and deliver actionable insights for decision-making.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5><div>To be considered for the role, you must meet the below requirements:
</div><div><ul><li>Degree in Information Technology or other related field
</li><li>Professional certifications in recognised knowledge management frameworks (i.e., American Productivity &amp; Quality Center (APQC), or equivalent) are strongly preferred.
</li><li>5+ years of experience in related field
</li><li>Experience in knowledge management and governance in complex, multicultural, cross-functional environments.
</li><li>Demonstrable success in leading and/or contributing to knowledge management initiatives.
</li><li>Advanced expertise in knowledge management framework, methodologies, practices, and platforms.
</li><li>Strong analytical and critical-thinking skills and problem-solving abilities.
</li><li>Strong written and verbal communication skills
</li><li>Excellent teamwork and interpersonal skills
</li><li>Comfortable working in an ambiguous environment with pressing deadlines
</li><li>Ability to build credibility and develop internal client relationships
</li><li>Knowledgeable in key concepts of change management, business intelligence, including BI applications and analytics.
</li></ul></div>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Aspen Pharma Group

Join to apply for the Project Coordinator - Aspen TESS role at Aspen Pharma GroupAspen TESS is Aspen's technology enabled shared services business, established to be a partner in unlocking business value through digital innovation and process efficiency. Aspen TESS will eliminate repetitive effort and use technology to optimize standardized processes, by delivering cost-effective services and innovative solutions to Aspen business units globally.Location: Dubai Office (Office-based role) Objective On more complex projects, support the Programme and/or Project Manager in achieving smooth execution and completion of project tasks. For less complex projects, take full control of all elements of a project lifecycle on an end-to-end basis, with oversight as defined for a particular project. Key Responsibilities Project Governance and administration<ul><li>Maintain Project records - organising and updating all project documentation, including project plans, schedules, budgets, RAID logs, meeting minutes and change requests to ensure transparency and a clear audit trail</li><li>Reporting - Preparing and distributing project status reports, progress updates and other relevant information to the Project Manager, Steering Committee and other Project Stakeholders as per communication plan and governance requirements</li><li>Track KPIs against targets and/or baselines</li></ul>Communication and Stakeholder Engagement<ul><li>Facilitating Communication - act as a central point of contact for project-related communication, ensuring clear and timely information flows amongst team members, the Project Manager and Stakeholders</li><li>Scheduling and Coordinating Meetings - arrange, coordinate, document minutes and key decisions/action items</li><li>Disseminating Information - ensure that all Stakeholders are informed of any changes to the Project, decisions made, and key milestones</li><li>Liaising with Stakeholders - assist the Project Manager in communicating with Customers, Vendors and other parties to gather requirements, provide updates, address concerns, always operating within the established governance guidelines</li></ul>Monitoring and Tracking<ul><li>Tracking Progress - monitor the daily progress and tasks and deliverables against the project schedule and report any deviations or potential delays to the Project Manager</li><li>Issue and Risk Tracking - maintain all project logs, ensuring documentation, assignments to relevant Stakeholders, and ensure resolution or mitigation. Escalate significant issues or risks to the Project Manager or relevant governance body as per defined processes</li></ul>Administrative and Operational Support<ul><li>Assist with Financial and Budget tracking - help track project expenses, invoices, purchase orders, and other financial documents to ensure adherence to the approved budget</li><li>Supporting Change Control - assist in documenting and tracking change requests, ensuring that the correct processes are followed, and are properly approved by the relevant governance authority</li><li>Compliance - ensure that project activities adhere to policies and procedures, and any other regulatory or Group requirements, as defined within the governance framework</li><li>Promote best practices and relevant industry standards</li></ul> Qualifications & Experience <ul><li>Computer proficiency incl. high skill level on Microsoft Office.</li><li>Diploma or degree in project administration/management</li><li>Project Management Professional (PMP) would be advantageous</li><li>3 to 5 years of experience in Project Controlling environment.</li><li>Proficiency in project administration tools such as Microsoft Project, MS Teams, MS Office</li></ul> Seniority level <ul><li>Associate</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Administrative</li></ul> Industries <ul><li>Pharmaceutical Manufacturing</li></ul>

Project Coordinator - Aspen TESS

Explore 4204+ Content governance manager in United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

4204 content governance manager jobs IN United Arab Emirates

Content Governance Manager

Content Governance Manager

Website Manager & SEO Lead

Manager - CX Learning & Development Operations

Knowledge Management Specialist

Knowledge Management Specialist

Project Coordinator - Aspen TESS