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manager, rider compliance Jobs in Karachi

manager, rider compliance

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courier rider khi

Do Deliver Pvt Ltd

Job Purpose:The Rider is responsible for ensuring timely and accurate delivery of parcels, packages, and documents to customers while maintaining a high level of professionalism, customer satisfaction, and safety standards.Key Responsibilities:<ul><li>Deliver orders/parcels to customers as per the assigned schedule.</li><li>Ensure safe handling and accurate delivery of all items.</li><li>Collect proof of delivery (POD) and payments (if applicable) and submit to the concerned department.</li><li>Follow the company&rsquo;s delivery routes and time schedules.</li><li>Communicate effectively with dispatchers and supervisors regarding delays, issues, or route changes.</li><li>Maintain the assigned vehicle/bike in good condition and ensure all documentation (license, registration, insurance) is up to date.</li><li>Adhere to all traffic rules, company policies, and safety regulations.</li><li>Provide excellent customer service and represent Do Deliver in a professional manner.</li><li>Report any incidents, accidents, or maintenance requirements immediately to the supervisor.</li></ul>Requirements:<ul><li>Requirements:</li><li>Minimum qualification: Matric / Intermediate.</li><li>Valid motorcycle driving license.</li><li>Own motorcycle.</li><li>Prior experience in delivery/logistics preferred but not mandatory.</li><li>Good communication and time management skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Basic knowledge of local routes and areas.</li></ul>Job Type: Full-timePay: From Rs20,000.00 per monthWork Location: In person

Courier Rider - KHI

Ice Craft

Job description:We are seeking a dedicated Delivery Rider to join our team. The Delivery Rider will be responsible for ensuring the safe, timely, and efficient delivery of bakery items&mdash;including cakes, pastries, savory goods, and other food products&mdash;to customers and outlets. This role requires exceptional reliability, strong navigation skills, and a commitment to excellent customer service, ensuring that each delivery reflects the high standards of Hobnob.Responsibilities<ul><li>Safely and promptly deliver bakery items to customers, outlets, or designated locations.</li><li>Handle cakes and delicate items with care to maintain product quality and presentation.</li><li>Navigate assigned routes efficiently using maps or GPS systems.</li><li>Collect payments (if applicable) and maintain accurate delivery records.</li><li>Communicate effectively with supervisors and outlet teams to coordinate delivery schedules.</li><li>Adhere to all traffic laws, company policies, and safety regulations while on the road.</li><li>Ensure food items remain fresh and intact during delivery by using insulated delivery boxes.</li><li>Provide excellent customer service when interacting with clients during deliveries.</li><li>Report any delays, issues, or concerns to supervisors promptly.</li></ul>Requirements<ul><li>Valid motorcycle driving license issued by the relevant Pakistani authorities.</li><li>Proven experience as a delivery rider (preferably in the food, courier, or hospitality industry).</li><li>Good knowledge of local roads, routes, and neighborhoods in designated delivery areas.</li><li>Strong organizational skills and ability to manage time effectively to meet delivery deadlines.</li><li>Reliable, punctual, and disciplined with a commitment to high-quality service.</li><li>Good communication skills in Urdu; basic proficiency in English preferred.</li><li>Ability to work independently with minimal supervision.</li><li>Professional, courteous, and customer-focused attitude.</li><li>Willingness to work flexible hours, including evenings, weekends, and public holidays, as required by business needs.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Food Delivery Rider

Delivery Hero

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
We are seeking a highly analytical and strategic (Senior) Rider Compliance Specialist to join the Functional Regional Logistics team. This role will be responsible for managing rider compliance topics within a wide portfolio of the markets driving customer experience and reducing operational costs.
The successful candidate will work cross-functionally with local, regional and product teams to find the gaps and optimize our current rider compliance model. Key responsibilities include owning compliance related KPIs, optimising the product setup, utilizing data analytics for decision-making, and coordinating with local and regional stakeholders to manage service and performance levels of the rider fleet.
Responsibilities:<ul><li>
KPI Ownership: You will manage and track (KPIs) related to rider compliance, service quality, and performance levels.</li><li>
Framework Optimization: Continuously improve the rider compliance framework by managing product configurations and developing effective manual solutions.</li><li>
Strategic Decision Making: Use analytics and data tools to guide strategic decisions and optimize rider compliance mechanics.</li><li>
Stakeholder Collaboration: Coordinate with local, regional, and global teams to ensure alignment and effective execution.</li><li>
Operational Support: Provide timely support and technical expertise to local teams, ensuring smooth field operations.</li><li>
Data analysis: Deriving insights from existing data analytics solutions together with querying data via SQL.</li></ul> 

Qualifications 
<ul><li>
4 - 8 years of experience in operations or rider logistics preferably in the eCommerce field</li><li>
Excellent project management skills with proven experience working with cross-functional teams</li><li>
Excellent analytical skills with the ability to assess performance and service level of delivery couriers, identify trends, and optimize for better results.</li><li>
Excellent communication (fluency in English) and interpersonal skills, with the ability to effectively communicate with regional internal &amp; external stakeholders across APAC, EU and Turkey.</li><li>
Data analytics: Intermediate or advanced skills in SQL, Big Query and Looker.</li><li>
Strong interest in ecommerce platforms and logistics operations.</li></ul> 
Additional Information 
What does your playfield look like?<ul><li>
We work in a flexible but fast paced environment.</li><li>
We start and end with customers to deliver exceptional service.</li><li>
We love to innovate, prioritize, decide, and deliver.</li><li>
We love what we do, and we don&rsquo;t rest until our targets are achieved.. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us.</li></ul></div>

Manager, Rider Compliance

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are seeking a highly analytical and strategic (Senior) Rider Compliance Specialist to join the Functional Regional Logistics team. This role will be responsible for managing rider compliance topics within a wide portfolio of the markets driving customer experience and reducing operational costs.
 
 
 The successful candidate will work cross-functionally with local, regional and product teams to find the gaps and optimize our current rider compliance model. Key responsibilities include owning compliance related KPIs, optimising the product setup, utilizing data analytics for decision-making, and coordinating with local and regional stakeholders to manage service and performance levels of the rider fleet.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 KPI Ownership: You will manage and track (KPIs) related to rider compliance, service quality, and performance levels.
 </li>
 <li>
 Framework Optimization: Continuously improve the rider compliance framework by managing product configurations and developing effective manual solutions.
 </li>
 <li>
 Strategic Decision Making: Use analytics and data tools to guide strategic decisions and optimize rider compliance mechanics.
 </li>
 <li>
 Stakeholder Collaboration: Coordinate with local, regional, and global teams to ensure alignment and effective execution.
 </li>
 <li>
 Operational Support: Provide timely support and technical expertise to local teams, ensuring smooth field operations.
 </li>
 <li>
 Data analysis: Deriving insights from existing data analytics solutions together with querying data via SQL.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4 - 8 years of experience in operations or rider logistics preferably in the eCommerce field
 </li>
 <li>
 Excellent project management skills with proven experience working with cross-functional teams
 </li>
 <li>
 Excellent analytical skills with the ability to assess performance and service level of delivery couriers, identify trends, and optimize for better results.
 </li>
 <li>
 Excellent communication (fluency in English) and interpersonal skills, with the ability to effectively communicate with regional internal &amp; external stakeholders across APAC, EU and Turkey.
 </li>
 <li>
 Data analytics: Intermediate or advanced skills in SQL, Big Query and Looker.
 </li>
 <li>
 Strong interest in ecommerce platforms and logistics operations.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What does your playfield look like?
 
 
 
 <ul>
 <li>
 We work in a flexible but fast paced environment.
 </li>
 <li>
 We start and end with customers to deliver exceptional service.
 </li>
 <li>
 We love to innovate, prioritize, decide, and deliver.
 </li>
 <li>
 We love what we do, and we don&rsquo;t rest until our targets are achieved.. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us.
 </li>
 </ul>
</div>

United King

We are looking for Incharge Deliveries for our DHA Branch. Interested candidates must have 1 to 2 years of experience in the similar role.Job Responsibilities:<ul><li>Supervise and coordinate the activities of delivery riders, ensuring adherence to schedules and delivery times.</li><li>Monitor rider performance and provide feedback and coaching for improvement</li><li>Schedule rider shifts and assign delivery routes efficiently.</li><li>Plan and optimize delivery routes using routing software to minimize delays and fuel costs.</li><li>Track deliveries in real-time and address any delivery exceptions promptly.</li><li>Maintain accurate records of deliveries, mileage, and fuel consumption for riders commission.</li><li>Ensure rider compliance with all relevant safety regulations and company policies.</li><li>Implement and reinforce safe driving practices within the team.</li><li>Address customer inquiries and concerns regarding deliveries effectively.</li><li>Maintain a professional and courteous demeanor while representing the company.</li><li>Work with customer service teams to resolve delivery issues promptly.</li><li>Manage delivery documentation, invoices, and receipts.</li><li>Any other Ad-hoc task as and when assigned.</li></ul>Job Specification:<ul><li>Minimum intermediate</li><li>Excellent Communication skills</li><li>Able to work on the software</li></ul>Benefits<ul><li>Incentive</li><li>Commission</li><li>Health &amp; Life Takaful</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs28,000.00 per monthApplication Question(s):<ul><li>Are you able to work in shift?</li><li>What is your notice period?</li><li>What is your current Salary?</li><li>What is your expected Salary?</li></ul>Work Location: In person

Incharge Deliveries

SG Allied Businesses Ltd

Job Description &ndash; Order Booker &amp; Rider Supervisor Position We are seeking a dynamic and detail-oriented Order Booker &amp; Rider Supervisor to manage both the sales/order booking process and the distribution network for our premium products, including mushrooms, leafy greens, microgreens, and sauces. This role is critical in ensuring that customer orders are secured, accurately processed, and delivered on time. It combines direct client engagement with rider supervision to maintain a seamless flow from sales to delivery.Key ResponsibilitiesOrder Booking &amp; Sales<ul><li>Approach restaurants, hotels, retailers, and distributors to book orders.</li><li>Accurately record product varieties, quantities, delivery schedules, and payment terms in QuickBooks Online.</li><li>Maintain strong relationships with existing clients while onboarding new ones.</li><li>Share daily order summaries.</li><li>Verify cash received by delivery riders and deposit to accounts</li></ul>Rider Supervision &amp; Dispatch<ul><li>Manage the team of delivery riders, assigning routes and ensuring timely dispatches.</li><li>Monitor deliveries to guarantee accuracy against booked orders.</li><li>Verify that riders collect signed invoices and digital proof-of-delivery.</li><li>Train riders on customer interaction, safety, and product handling standards.</li></ul>Maintain delivery logs, compliance records, and report daily updates to Operations.Cross-Department Coordination<ul><li>Serve as the main link between Sales, Packing, Dispatch, and Accounts.</li><li>Resolve order or delivery discrepancies promptly.</li><li>Ensure smooth digital record-keeping in QuickBooks for audit and reconciliation.</li></ul>IncentivesPerformance-based incentives will be awarded on:<ul><li>Percentage of Recovery from the Market &ndash; higher collections lead to higher incentives.</li><li>Minimizing Waste &ndash; maintaining low spoilage/rejections in deliveries.</li></ul>Reporting Structure<ul><li>Reports to: Sales Head &amp; company Director</li><li>Coordinates with: Packing team, Accounts department, Riders</li><li>Supervises: Riders / Dispatch staff</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Business, Commerce, or Logistics preferred).</li><li>2&ndash;3 years of combined experience in sales/order booking and/or logistics supervision.</li><li>Strong organizational, leadership, and communication skills.</li><li>Familiarity with QuickBooks Online or similar digital order systems.</li><li>Ability to multitask and perform under pressure.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Do you have experience working in a multi departmental role, such as collaborating with accounts, sales, packing etc?</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Order Booking: 2 years (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Order Booker & Rider Supervisor

Al Falah Chemicals

We are seeking a skilled and experienced Bike Rider with a valid license to join our team. As a Bike Rider. You will be responsible for delivering packages and documents to our clients in a timely and efficient manner.Responsibilities:<ul><li>Perform outdoor duties which include submission of documents &amp; Cheque to bank.</li><li>Plan and follow the most efficient routes to save time and resources.</li><li>Responsible for outdoor works of any items assigned by Accounts, Client Services and Production.</li><li>Verify and obtain signatures or documentation upon delivery.</li><li>Follow traffic rules and regulations to ensure safe driving practices</li><li>Do market research inventory monitoring &amp; purchasing of goods for the company.</li><li>Collect payment for cash or Cheque, ensuring accurate handling of cash or Cheque.</li><li>Do all related Bank works.</li><li>Purchase necessary items as per office need.</li></ul>Office Location : Main Shahrah-E-Faisal.Please note: Only candidates from nearby towns will be contacted.Job Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Outdoor Rider

Explore 33+ Courier rider khi in Karachi this November. Find roles across top companies and apply now to boost your career.

33 courier rider khi jobs IN Karachi

Courier Rider - KHI

Food Delivery Rider

Manager, Rider Compliance

Manager, Rider Compliance

Incharge Deliveries

Order Booker & Rider Supervisor

Outdoor Rider