crm administrator

Al Sultan Road Contracting & Infrastructure

Job SummaryWe are seeking a detail-oriented and experienced CRM Administrator to manage, optimize, and maintain our Customer Relationship Management (CRM) system within a real estate environment.The successful candidate will support sales, marketing, and operations teams by ensuring accurate data management, efficient workflows, reliable reporting, and strong CRM user adoption.Key Responsibilities<ul><li>Administer, configure, and maintain the CRM system (Salesforce, HubSpot, Zoho, Odoo, Microsoft Dynamics, or similar)</li><li>Manage CRM users, roles, permissions, and access controls</li><li>Import, clean, update, and maintain lead and client data to ensure data accuracy and integrity</li><li>Monitor and maintain CRM workflows related to lead management, follow-ups, and sales pipelines</li><li>Create and update CRM reports, dashboards, and performance metrics</li><li>Support sales and marketing teams with CRM automation and reporting needs</li><li>Coordinate with internal teams to improve CRM processes and system usage</li><li>Train users on CRM best practices and proper data entry</li><li>Assist with CRM integrations (ERP systems, marketing tools, property systems)</li><li>Ensure compliance with data privacy and security policies</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, IT, Computer Science, or related field</li><li>Minimum 2&ndash;3 years of experience as a CRM Administrator or similar role</li><li>Hands-on experience with at least one CRM platform (Salesforce, HubSpot, Zoho, Odoo, Microsoft Dynamics)</li><li>Strong experience in data management, reporting, and CRM maintenance</li><li>Proficiency in Microsoft Excel and Google Sheets</li><li>Strong attention to detail and analytical skills</li><li>Good communication skills and ability to support non-technical users</li><li>Real estate industry experience is an advantage</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience managing CRM systems in the real estate, brokerage, or property development sector?</li><li>Which CRM platforms have you used extensively (hands-on administration, not just user level)?</li><li>How many years of experience do you have as a CRM Administrator or in a similar CRM-focused role?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

CRM Administrator

Creative industrial plant eqpt & spare parts Trd

Role OverviewThe Sales Coordinator plays a vital role in supporting the sales team by handling administrative tasks, preparing essential documents, and ensuring smooth coordination between customers, internal departments, and external partners. This role requires excellent organizational skills, attention to detail, and strong communication abilities to maintain customer satisfaction and assist the sales team in meeting targets.<ul><li>Assist the sales team with day-to-day operations and client coordination.</li><li>Prepare quotations, invoices, and purchase orders accurately and in a timely manner.</li><li>Process sales orders and ensure smooth order execution and delivery.</li><li>Maintain and update customer records, sales data, and order tracking systems.</li><li>Respond to customer inquiries, provide product/service information, and coordinate issue resolution.</li><li>Liaise between sales, finance, logistics, and other departments for seamless operations.</li><li>Generate and share sales reports, forecasts, and performance summaries with management.</li><li>Coordinate sales meetings, appointments, and schedules for the sales team.</li><li>Follow up with clients on payments, order status, and after-sales support.</li><li>Support the sales team in achieving monthly/quarterly sales targets.</li><li>Monitor market trends, competitor activities, and customer feedback for improvement.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Mechanical Engineering or Industrial Automation (preferred).</li><li>Proven experience as a Sales Coordinator, Sales Administrator, or similar role.</li><li>Strong knowledge of preparing quotations, invoices, and purchase orders.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint); knowledge of ERP/CRM systems is an advantage.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Please Note: Ladies preferredJob Type: Full-timeJob Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Sales Coordinator

Tafaseel Group Holding

Overview Customer Service Representative (Freezone Experience is a MUST) - Tafaseel Group Holding. Join to apply for the Customer Service Representative role. The role involves being the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless post-purchase experience. A strong understanding of Freezone procedures and customer expectations is required. Key Responsibilities <ul><li>Respond to customer inquiries via email, chat, phone, and social media in a timely and professional manner</li><li>Resolve product, order, shipping, and return-related issues efficiently and empathetically</li><li>Process orders, refunds, and exchanges through internal systems</li><li>Monitor and manage customer reviews and feedback to enhance the customer experience</li><li>Collaborate with logistics, warehouse, and product teams to address customer concerns</li><li>Maintain accurate records of customer interactions in CRM tools</li><li>Identify trends in customer issues and suggest improvements to internal processes</li><li>Support promotional campaigns, product launches, and seasonal sales</li></ul> Requirements <ul><li>Proven experience as a Customer Service Representative, preferably in a Freezone environment</li><li>Freezone experience is a must</li><li>Familiarity with customer service tools and platforms</li><li>Experience with CRM tools (e.g., Zendesk, Freshdesk, Salesforce)</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li><li>Positive attitude and team-oriented mindset</li><li> Preferred Experience handling international customers or multi-language support</li></ul>

Customer Service Representative (Freezone Experience is a MUST)

Holistic Legacy Accounting (S.P.S. LLC)

Job Title: IT Support &amp; Systems SpecialistSalary: Maximum 3000 per MonthFull TimeLocation: AjmanJob Description: We are seeking a highly skilled technical professional to manage the IT infrastructure for 25 branches. This role combines field operations, software management, and maintenance, serving as the primary technical link between the company and system developers.Responsibilities:<ul><li>Maintain continuous coordination with the private software company developing our proprietary CRM system, supervising the implementation of updates and technical requirements.</li><li>Provide immediate and comprehensive technical support to branch employees via Any Desk to resolve all operational issues remotely.</li><li>Supervise the technical management of the cloud-based &quot;Call Center System,&quot; ensuring the stability of communications and cloud services.</li><li>Perform full maintenance for all computers and equipment, preparing and issuing technical assets to employees and maintaining precise inventory records.</li><li>Monitor branch devices in real-time, tracking all technical activities to ensure adherence to technical discipline and data security.</li><li>Manage the full technical setup for 13 new branches, including network installation, hardware configuration, and administrative software deployment.</li></ul>Skills:<ul><li>Deep and comprehensive knowledge of networking, remote work systems, and computer hardware/software maintenance.</li><li>Experience dealing with CRM systems, VoIP, and cloud-based platforms.</li><li>Ability to effectively communicate technical requirements to developers and external vendors.</li></ul>Benefits:<ul><li>Basic monthly salary: AED 3,000.</li><li>Comprehensive health insurance and paid annual leave.</li><li>Mobile and transportation allowance for field-based tasks between branches.</li></ul>Languages: Full proficiency in Arabic and English.Job Types: Full-time, PermanentPay: Up to AED3,000.00 per month

IT Support systems specialist

K N Enterprises

Full job descriptionLooking for Indoor a motivated and energetic Sales Representative to join our well established Glass and aluminum manufacturing firm.Only candidates with prior experience in Glass , Mirror and Aluminum companies will be consideredProspect and connect with potential clients using diverse methods such as phone calls, email outreach, and face to face meetings.Proficiency is using CRM software and other sales related tools.Requirements:Proven experience in sales especially aluminum and glass doors/windows.Strong understanding of materials, fabrication processes, and pricing.Excellent communication and negotiation skills.Ability to work independently and manage multiple projects.Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthExperience:<ul><li>ISO 20000: 1 year (Required)</li></ul>Work Location: On the road

Sales Executive for Aluminum and Glass Industry

Biomegna Medical Trading

Role Overview The Sales Executive is responsible for handling customers, generating sales, and achieving assigned monthly targets.Key Responsibilities<ul><li>Handle customer inquiries (walk-in, phone, WhatsApp, email)</li><li>Prepare and follow up on quotations and invoices</li><li>Close sales and achieve monthly sales targets</li><li>Build and maintain long-term customer relationships</li><li>Coordinate with procurement and logistics for order fulfillment</li><li>Update all leads, activities, and sales in the system (CRM)</li><li>Follow up on payments and customer satisfaction after delivery</li></ul>Performance Targets<ul><li>Monthly sales target as assigned by management</li><li>Daily activity targets (calls, follow-ups, quotations)</li><li>Conversion of leads to confirmed orders</li></ul>Visa &amp; Employment Condition<ul><li>The Sales Executive must be on their own visa (self-sponsored)</li><li>No visa sponsorship provided by the company at this stage</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Sales Executive Biomedical Engineer

Fahad Cables Industry FZE

We are seeking a motivated and results-driven Sales Executive to join our team. The Sales Executive will be responsible for identifying sales opportunities, building strong customer relationships, and achieving sales targets while representing the company professionally.Key Responsibilities<ul><li>Identify and develop new business opportunities</li><li>Present, promote, and sell products or services to prospective customers</li><li>Maintain strong relationships with existing clients</li><li>Understand customer needs and recommend suitable solutions</li><li>Prepare and deliver sales presentations and proposals</li><li>Negotiate contracts and close sales deals</li><li>Meet or exceed monthly and annual sales targets</li><li>Maintain accurate records of sales activities and customer interactions</li><li>Coordinate with marketing and support teams to improve customer satisfaction</li><li>Stay informed about market trends and competitor activities</li></ul>Required Skills &amp; Qualifications<ul><li>High school diploma or bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>Proven experience in sales or customer service (preferred)</li><li>Strong communication and interpersonal skills</li><li>Ability to persuade and negotiate effectively</li><li>Goal-oriented with a strong work ethic</li><li>Basic computer skills (CRM software is a plus)</li><li>Ability to work independently and as part of a team</li></ul>Benefits (Optional Section)<ul><li>Competitive salary plus commission</li><li>Performance-based incentives</li><li>Training and career growth opportunities</li><li>Friendly and supportive work environment</li></ul>Job Type: Full-timePay: AED2,700.00 per month

Sales Executive - Female

Explore 16+ Crm administrator in  60ajman United Arab Emirates this January. Find roles across top companies and apply now to boost your career.