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crm analyst

Al Sultan Road Contracting & Infrastructure

Looking for a detail-oriented and experienced CRM Analyst to manage and optimize our Customer Relationship Management (CRM) system. This is a key role supporting sales, marketing, and operations teams to ensure seamless lead tracking, efficient workflows, accurate reporting, and excellent CRM adoption across the company.The ideal candidate will have UAE experience, strong technical skills, and familiarity with real estate workflows.Key Responsibilities<ul><li>Administer, configure, and maintain the company CRM (Salesforce, HubSpot, Zoho, Odoo, Microsoft Dynamics, or similar)</li><li>Manage CRM users, roles, permissions, and access controls</li><li>Maintain accurate lead and client data through imports, updates, and data cleansing</li><li>Monitor and maintain CRM workflows, including lead management, follow-ups, and sales pipelines</li><li>Create and update dashboards, reports, and performance metrics for management</li><li>Support sales and marketing teams with CRM automation, campaign tracking, and reporting</li><li>Train users on CRM best practices and ensure proper data entry</li><li>Assist with CRM integrations with ERP, marketing, and property management systems</li><li>Ensure data privacy, compliance, and security according to company policy</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, IT, Computer Science, or related field</li><li>2&ndash;4 years of hands-on experience as a CRM Administrator or similar role</li><li>Proven experience managing at least one CRM platform (Salesforce, HubSpot, Zoho, Odoo, Microsoft Dynamics)</li><li>Strong skills in data management, reporting, dashboards, and workflow optimization</li><li>Proficiency in Microsoft Excel and Google Sheets</li><li>Excellent analytical, organizational, and problem-solving skills</li><li>Ability to train and support non-technical users</li><li>UAE experience is required; experience in real estate, property management, or brokerage is highly preferred</li><li>Fluency in Arabic is required</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have as a CRM Administrator or in a similar CRM-focused role?</li><li>Which CRM platforms have you administered hands-on?</li><li>Have you managed CRM data imports, cleansing, and reporting?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

CRM Analyst

Merchlist FZ LLC

Role OverviewWe are looking for a detail-oriented Customer Service Representative to manage client communication and ensure smooth order processing.Key Responsibilities<ul><li>Respond to client inquiries via email and phone</li><li>Handle order tracking and follow-ups</li><li>Coordinate with production and logistics teams</li><li>Manage complaints and issue resolution</li><li>Maintain CRM records</li></ul>Requirements<ul><li>Strong communication skills</li><li>Organized and solution-focused</li><li>Experience in customer service preferred</li><li>Comfortable handling high-volume inquiries</li></ul>Job Type: Full-time

Sales and Customer Service Representative

Al Haramain Perfumes

Position: Real Estate Customer Care &amp; Administration ExecutiveJob SummaryWe are seeking a proactive and organized Customer Care &amp; Admin Executive with real estate 2 to 3 years&rsquo; experience to manage tenant communications, contract administration, renewals, and regulatory documentation. The candidate must be familiar with UAE tenancy laws, contract processes, and property administration across Ajman, Sharjah, and Dubai.The role requires strong coordination between tenants, landlords, brokers, accounts, and government authorities.Key Responsibilities1️ Tenant &amp; Customer Relationship Management<ul><li>Handle tenant inquiries (calls, emails, walk-ins)</li><li>Address complaints and maintenance follow-ups</li><li>Coordinate between tenant and property management team</li><li>Maintain professional communication with landlords and buyers</li><li>Ensure high customer satisfaction and timely resolution</li></ul>2️ Contract Administration<ul><li>Prepare and draft:</li><li>Tenancy Contracts</li><li>Lease Agreements</li><li>Addendums &amp; Amendments</li><li>Verify tenant documents (Emirates ID, Passport, Visa, Trade License if company lease)</li><li>Ensure contract compliance with UAE tenancy law</li><li>Upload contracts to:</li><li>Ejari (Dubai)</li><li>Tawtheeq (if applicable)</li><li>Ajman/Sharjah Municipality system (as applicable)</li><li>Maintain proper digital &amp; physical filing</li></ul>3️ Renewal Management<ul><li>Track contract expiry dates (120 / 90 / 60 / 45-day reminders)</li><li>Send renewal notices as per UAE Law</li><li>Coordinate rental revision approvals</li><li>Prepare renewal contracts</li><li>Follow up for PDC collection &amp; documentation</li><li>Update system after renewal completion</li></ul>4️ Payment &amp; Reminder Coordination<ul><li>Send rent due reminders</li><li>Track post-dated cheques (PDC)</li><li>Coordinate with Accounts department for:</li><li>Outstanding payments</li><li>Security deposit adjustments</li><li>Service charge dues</li><li>Prepare payment follow-up reports</li></ul>5️ Off-Plan / Sales Admin Support (If Applicable)<ul><li>Prepare SPA documentation support</li><li>Follow up on instalment schedules</li><li>Coordinate documentation with developers</li><li>Maintain buyer records &amp; payment tracking</li></ul>6️ Compliance &amp; Legal Coordination<ul><li>Ensure compliance with:</li><li>RERA (Dubai)</li><li>Ajman Municipality regulations</li><li>Sharjah tenancy regulations</li><li>Prepare documentation for:</li><li>Legal notices</li><li>Eviction notices</li><li>Rent dispute cases</li><li>Coordinate with legal advisors when required</li></ul>7️ Reporting &amp; Record Management<ul><li>Maintain tenant database</li><li>Monthly renewal status report</li><li>Vacancy report</li><li>Outstanding payment report</li><li>Contract expiry tracker</li><li>Maintain CRM or ERP updates (Odoo preferred)</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree (Business Administration preferred)</li><li>Minimum 2&ndash;4 years UAE real estate experience</li><li>Knowledge of:</li><li>Ejari system</li><li>UAE Tenancy Law</li><li>Basic accounting coordination</li><li>Strong MS Office skills</li><li>ERP / CRM experience preferred</li></ul>Key Skills<ul><li>Excellent communication skills</li><li>Strong documentation accuracy</li><li>Follow-up &amp; reminder discipline</li><li>Customer service orientation</li><li>Knowledge of Ajman, Sharjah &amp; Dubai real estate practices</li><li>Organized and deadline-driven</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>What is your current and expecting salary/</li><li>In how many days you can join?</li></ul>Experience:<ul><li>Real Estate Customer Care &amp; Admin Executive : 1 year (Preferred)</li></ul>

Real Estate customer support

Noor al sama kitchens equipment llc

Job Title:Sales Executive (Online &amp; Telesales)Location:Ajman, UAEJob Type:Full-TimeJob Description:We are seeking a motivated and experienced Sales Executive to join our team for Online and Telesales operations. The ideal candidate should be target-driven, confident in communication, and capable of generating sales through digital platforms and telemarketing.Requirements:<ul><li>Minimum 2 years of experience in Sales &amp; Marketing</li><li>Strong communication and negotiation skills</li><li>Experience in online sales and telesales</li><li>Target-oriented and self-motivated</li><li>Good knowledge of the UAE market is an advantage</li><li>Proficiency in basic computer applications (MS Office, email, CRM preferred)</li></ul>Key Responsibilities:<ul><li>Generate sales through online platforms and telemarketing</li><li>Identify and develop new customer leads</li><li>Maintain strong relationships with clients</li><li>Achieve monthly sales targets</li><li>Prepare and submit sales reports</li></ul>Salary &amp; Benefits:<ul><li>Salary: AED 2,000 &ndash; AED 3,000 (based on experience)</li><li>5% Commission on sales</li><li>Employment visa provided</li></ul>Interested candidates may send their CV to: info.alhudasales@gmail.com 0527722079Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Sales Executive

Visa Shine Services

Key Duties and Responsibilities:<ul><li>Sales Generation &amp; Target Achievement: Actively identify, approach, and convert prospects (leads) into clients, consistently meeting or exceeding monthly sales targets for tourist, study, or work visas.</li><li>Client Consultation &amp; Advising: Evaluate client profiles to determine the most suitable visa pathways, explaining complex immigration laws, policies, and procedures clearly.</li><li>Document Management: Guide clients in collecting and preparing required documentation, ensuring all paperwork is accurate, complete, and submitted within deadlines.</li><li>Relationship Management: Build and maintain strong, long-term relationships with clients, resolving concerns and providing exceptional customer service to drive referrals.</li><li>Product Knowledge &amp; Updates: Stay updated on changing embassy regulations, visa policies, and travel requirements to provide accurate advice.</li><li>Operational Coordination: Work closely with legal or processing teams to ensure smooth service delivery and timely submission of applications.</li><li>Reporting: Maintain accurate records of client interactions, follow-ups, and sales data, often using CRM tool</li></ul>Job Type: Full-timePay: From AED2,000.00 per month

Sales Consultant

Bazaar General Trading

Job Description: The Marketing Executive will be responsible for planning and executing digital marketing campaigns, supporting lead generation activities, managing social media presence, and assisting in brand positioning. The ideal candidate should have experience in IT or digital services marketing and understand performance-based marketing strategies.Key Responsibilities:<ul><li>Plan and execute digital marketing campaigns across social media, Google, and email.</li><li>Manage company social media accounts and content calendars.</li><li>Generate leads through paid ads, SEO, and marketing automation tools.</li><li>Coordinate with the sales team to align campaigns with revenue targets.</li><li>Track campaign performance and prepare monthly marketing reports.</li><li>Assist in branding, website updates, and promotional material development.</li><li>Use tools such as Meta Ads Manager, Google Ads, Zoho CRM, and ClickUp.</li></ul>Requirements:<ul><li>Education: Bachelor degree in Marketing, Business or related field.</li><li>Experience: 2 to 5 years in digital marketing, preferably in IT or tech sector.</li><li>Strong knowledge of social media marketing, paid advertising, and analytics.</li><li>Good communication and content writing skills.</li><li>Ability to work in a fast paced, target oriented environment.</li></ul>Job Type: Full-time

Marketing Executive

GSB Real Estate

We are seeking a result-driven Sales Manager with proven experience in the UAE real estate market to lead, manage, and grow a high-performing sales team.The ideal candidate has:<ul><li>A track record of hitting targets through teams</li><li>Strong experience with agents, brokers, and partnerships</li><li>The ability to execute strategy, not just talk about it</li></ul>Key Responsibilities<ul><li>Lead, manage, and motivate the sales team to consistently meet and exceed targets</li><li>Develop and execute sales strategies aligned with company objectives</li><li>Manage direct and indirect sales channels</li><li>Build and maintain strong relationships with:</li><li>Agents</li><li>Brokers</li><li>External partners</li><li>Monitor market trends, pricing, and competitor activity</li><li>Track KPIs, pipelines, and team productivity using CRM systems</li><li>Coach underperformers and scale top performers</li><li>Collaborate with marketing and management to align lead flow and strategy</li></ul>Mandatory Requirements<ul><li>Minimum 2 years of real estate sales experience in the UAE</li><li>(developer, brokerage, or timeshare)</li><li>At least 4 years in a Sales Manager / Team Lead role</li><li>Proven history of achieving and exceeding sales targets</li><li>Strong leadership, negotiation, and communication skills</li><li>Experience managing teams with monthly and quarterly targets</li><li>Valid UAE driving license (Required)</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per month

Sales Manager

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