crm data analyst

Naffco

<p></p><div><div><p><b>Job Summary:</b></p><p><br>
A CRM Administrator/ Data Analyst manages and supports a company&rsquo;s Customer Relationship Management (CRM) system &mdash; ensuring data accuracy, user access, and efficient workflows. The candidate should have a basic understanding of CRM platforms, good data handling skills and strong attention to detail.</p><p><b>
Core Responsibilities:</b></p><ul><li><p>
Manage and update customer data in the CRM</p></li><li><p>
Support users with basic CRM issues</p></li><li><p>
Create simple reports</p></li><li><p>
Maintain data accuracy and documentation</p></li><li><p>
Assist with basic workflow and system updates</p></li><li><p>
Collaborate with cross-functional teams to understand data requirements and provide timely and accurate reports that meet business needs.</p></li><li><p>
Conduct thorough data cleansing and validation processes to ensure data integrity and reliability before analysis</p></li></ul><p><b>
Skills Required:</b></p><ul><li><p>
Basic CRM knowledge</p></li><li><p>
MS office skills</p></li><li><p>
Understanding of sales &amp; marketing processes</p></li><li><p>
Strong communication and problem-solving</p></li><li><p>
High attention to detail</p></li><li><p>
Patience and ability to support users</p></li><li><p>
Good documentation &amp; organization skills</p></li><li><p>
Comfortable working with large datasets and multiple data sources; demonstrable experience of data cleaning, validation and reconciliation.</p></li><li><p>
Effective written and verbal communication skills and experience working collaboratively across functional teams.</p></li></ul><p><b>
Qualifications &amp; Additional Information:</b></p><ul><li><p>
Bachelor's degree</p></li><li><p>
Minimum of 2-3 years of experience in a data analyst role</p></li><li><p>
Commitment to maintaining confidentiality and complying with company governance, security and data protection standards.</p></li><li><p>
Exceptional problem-solving skills with a strong analytical mindset, able to interpret complex data sets with ease.</p></li><li><p>
Strong time management skills and ability to meet tight deadlines.</p></li><li><p>
Ability to work independently and collaboratively within a team, demonstrating flexibility in adapting to changing priorities.</p></li><li><p>
Fluency in English; additional languages are an advantage to enhance communication</p></li></ul></div></div>

CRM Administrator/ Data Analyst

edari

<div>
 <p>
  <strong>
   We are looking to hire a Data Analyst
  </strong>
  who will be responsible for supporting Customer 360 initiatives for our client based in Dubai, which is one of the largest semi-government companies in the region.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This position is a
  <strong>
   contract role with an initial duration of 12 months
  </strong>
  and is
  <strong>
   renewable
  </strong>
  based on performance and business requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role sits within the
  <strong>
   CRM Team
  </strong>
  and works closely with
  <strong>
   IT and Data teams
  </strong>
  to ensure customer data consistency, accuracy, and reliability across systems.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a
  <strong>
   detail-oriented and analytical Data Analyst
  </strong>
  who is passionate about data quality, customer data governance, and building a single, accurate golden customer profile. You should have hands-on experience working with CRM platforms, preferably Salesforce, and be comfortable handling large datasets with a structured, rule-based approach.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Review and analyze customer records across the Customer 360 resolution portal and connected systems.
  </li>
  <li>
   Validate customer data in Salesforce and identify duplicate or conflicting records.
  </li>
  <li>
   Merge and consolidate customer accounts to create a single golden customer profile based on defined business rules.
  </li>
  <li>
   Perform data quality checks to ensure accuracy, completeness, and consistency of customer data.
  </li>
  <li>
   Document resolution decisions in line with data governance standards and processes.
  </li>
  <li>
   Identify, flag, and escalate data issues, edge cases, and systemic gaps to relevant stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge, skills &amp; experience:
  </strong>
 </p>
 <ul>
  <li>
   Must have
   <strong>
    2 - 4 years
   </strong>
   of working experience as a Data Analyst or similar roles.
  </li>
  <li>
   Prior experience working with CRM systems;
   <strong>
    Salesforce
   </strong>
   experience is highly preferred.
  </li>
  <li>
   Strong Excel skills with basic data analysis capabilities.
  </li>
  <li>
   High attention to detail with a structured and methodical problem-solving mindset.
  </li>
  <li>
   Ability to interpret data rules, customer hierarchies, and unique identifiers.
  </li>
  <li>
   Strong documentation and communication skills, with the ability to work cross-functionally.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Availability:
  </strong>
 </p>
 <ul>
  <li>
   Preference will be given to candidates who are
   <strong>
    available immediately
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a candidate who will be able to work in the
  <strong>
   United Arab Emirates
  </strong>
  . Please apply with your updated resume and ensure your contact details are clearly mentioned.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We will review your application within
  <strong>
   7 working days
  </strong>
  . Should your profile meet the requirements, a consultant from
  <strong>
   Edari
  </strong>
  will contact you to gain a deeper understanding of your experience, discuss the role in more detail, and outline the next steps.
 </p>
 <p>
 </p>
</div>


Data Analyst

HN Multiverrse PVT LTD

<p><b>Key Responsibilities:</b></p><ul><li>Segregation and analysis of accounting &amp; financial data</li><li>CRM data entry, validation, and management</li><li>Financial reporting and MIS preparation</li><li>Coordination with accounts and operations teams</li><li>Ensuring data accuracy and compliance</li></ul><p><b>Required Skills:</b></p><ul><li>Basic knowledge of accounting &amp; finance</li><li>Experience with CRM tools and MS Excel, V-look up and H-lookup</li><li>Good analytical and data management skills</li><li>Attention to detail and reporting accuracy</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ₹20,000.00 - ₹35,000.00 per month</p><p>Work Location: In person</p>

Finance Analyst

EDGE INTEGRATED TECHNICAL SERVICES LLC

<p><b>Job Description:</b></p><p>We are looking for a <b>Zoho CRM Developer / Analyst</b> who can independently design, develop, and customize Zoho CRM modules to meet business requirements. The ideal candidate will have hands-on experience in building workflows, automation, reports, and integrations while ensuring smooth functionality across departments.</p><p>You will work closely with management and internal teams to understand process needs, optimize CRM usage, and enhance data-driven decision-making.</p><p><b>Key Responsibilities:</b></p><ul><li>Design and develop <b>custom Zoho CRM modules</b>, fields, layouts, and dashboards.</li><li>Create and manage <b>workflows, automation, and blueprints</b> to streamline business operations.</li><li>Customize <b>CRM functions</b> using Deluge scripting and ensure system efficiency.</li><li>Integrate Zoho CRM with other Zoho applications (Books, Projects, Creator, etc.) and third-party tools.</li><li>Analyze existing processes and recommend <b>system improvements</b> to enhance productivity.</li><li>Troubleshoot technical issues and implement timely solutions.</li><li>Ensure <b>data integrity and accuracy</b> across all CRM modules.</li><li>Prepare reports, performance metrics, and analytics as required by management.</li><li>Work <b>independently</b> on CRM development projects with minimal supervision.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>Minimum <b>2&ndash;3 years of hands-on experience</b> in Zoho CRM development.</li><li>Strong understanding of <b>Deluge scripting, API integration</b>, and Zoho ecosystem.</li><li>Proven experience in <b>module creation and customization</b>.</li><li>Ability to work independently and deliver results within deadlines.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and documentation abilities.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Can you create the CRM Modules on your own?</li><li>Can you work Independently at Backend?</li><li>Can you work as Zoho CRM Analyst?</li></ul>

Zoho CRM Developers

Blue Wing Talent Management

<p><b>Job Title:</b> Sales Analyst</p><p><b>Experience:</b> 2 to 3 Years<br/><b>Location</b> :-Ranchi<br/><b>Job Type:</b> Full-Time | In-house Role<br/><b>Department:</b> Sales / Business Development</p><p><b>Job Summary</b></p><p>We are looking for a detail-oriented and analytical <b>Sales Analyst</b> to support our in-house sales team by analyzing sales data, preparing reports, and generating actionable insights. The role will help improve sales performance, forecasting accuracy, and decision-making through data-driven analysis.</p><p><b>Key Responsibilities</b></p><ul><li>Analyze sales performance data, trends, and KPIs to identify opportunities and gaps.</li><li>Prepare daily, weekly, and monthly sales reports and dashboards.</li><li>Track sales targets vs. achievements and share performance insights with management.</li><li>Support sales forecasting, budgeting, and pipeline analysis.</li><li>Work closely with the sales team to evaluate campaign effectiveness and pricing strategies.</li><li>Maintain and update CRM data to ensure accuracy and completeness.</li><li>Identify customer buying patterns, product-wise performance, and regional trends.</li><li>Assist in creating MIS reports and presentations for internal reviews.</li><li>Ensure data integrity and consistency across sales reports and systems.</li></ul><p><b>Required Skills &amp; Competencies</b></p><ul><li>Strong analytical and problem-solving skills.</li><li>Proficiency in <b>MS Excel</b> (Pivot Tables, VLOOKUP/XLOOKUP, formulas, charts).</li><li>Experience with CRM tools and sales reporting systems.</li><li>Good understanding of sales metrics, funnels, and forecasting techniques.</li><li>Ability to interpret data and present insights in a clear manner.</li><li>Strong communication and coordination skills.</li><li>High attention to detail and accuracy.</li></ul><p><b>Qualification &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Commerce, Economics, Statistics, or a related field.</li><li><b>2 to 5years of experience</b> in a Sales Analyst or similar analytical role.</li><li>Prior experience in an in-house sales environment will be an added advantage.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ₹25,000.00 - ₹28,000.00 per month</p><p>Benefits:</p><ul><li>Leave encashment</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Sales Analyst

Vantage Specialty Chemicals

<div><div>The Role</div><div>
Commercial Execution Analyst</div><div></div><div>
Position Summary</div><div></div><div>
The Vantage Personal Care (VPC) Commercial Execution Analyst plays a critical role in driving the success of our global commercial strategy. This position is the engine behind our commercial performance reporting and execution support, helping to turn data into actionable insights for leadership and VPC&rsquo;s global commercial team. The ideal candidate is a detail-oriented, analytical self-starter with a strong understanding of VPC&rsquo;s systems and business processes.</div><div></div><div>
Essential Duties and Responsibilities</div><div></div><div>
Global Commercial KPI Reporting &amp; Analytics</div><ul><li><div>
Own Commercial KPI Reporting: Design, develop, and maintain robust reports and dashboards that track key commercial performance indicators (KPIs). This includes ensuring accurate data collection, reviewing and cleaning data where needed, and analyzing data from various sources (CRM, AAT workbooks, Sales Analytics PowerBI).</div></li><li><div>
Cadence Reporting: Deliver regular, timely, and accurate performance reports to VPC leadership and stakeholders, highlighting trends, risks, and opportunities.</div></li><li><div>
Ad Hoc Commercial Analysis: When guided by Business Management Team, conduct data analysis to support sales execution. Examples include performance comparisons against prior year, Sales team performance vs budget, and more.</div></li></ul><div></div><div>
Commercial Execution Review Preparation</div><ul><li><div>
Bi-weekly AAT Preparation: Prepare consistent data packs and presentations for bi-weekly scheduled AAT meetings across all regions. Further opportunity to build automation into preparation for meeting material.</div></li><li><div>
Performance Deep Dives: Collaborate with Business Management Team (Commercial Execution, Product Management, Pricing) to conduct analyses of specific initiatives such as product launches, regional performance, or specific time-bound efforts to measure effectiveness and inform leadership on commercial performance.</div></li></ul><div></div><div>
Commercial Team CRM Support</div><ul><li><div>
Opportunity &amp; Pipeline Tracking: Monitor the sales pipeline, working with AATs and KAMs to ensure new leads and opportunities are accurately tracked and progressing through the funnel as expected.</div></li><li><div>
Data Maintenance: Conduct regular audits and reviews of existing CRM data, implementing necessary updates and ensuring the accuracy of customer and account information.</div></li><li><div>
CRM Champion: Serve as a key resource for sales and commercial teams using the CRM platform, ensuring high data quality, consistency, and proper usage across the commercial organization.</div></li></ul><div></div><div>
VPC Leadership Support</div><ul><li><div>
When guided, provide in-depth data analysis on commercial performance to support material created for leadership reviews, executive updates, and Board of Directors meetings.</div></li></ul><div></div><div>
Education &amp; Experience:</div><div></div><div>
Education:</div><div>
Bachelor's degree in Business, Finance, Economics, or a related quantitative field.</div><div></div><div>
Experience:</div><ul><li><div>
Experience: Proven experience (2+ years) in a business analyst, sales operations, financial analyst, or commercial reporting role, preferably within a global organization.</div></li></ul><div></div><div>
Knowledge, Skills, &amp; Talents</div><ul><li><div>
Technical Skills: Advanced proficiency in data visualization tools (e.g., Power BI), Microsoft Excel (pivot tables, complex formulas, modeling), and Microsoft Powerpoint</div></li><li><div>
Analytical Mindset: Exceptional ability to translate complex data sets into clear, concise, and actionable business insights for both technical and non-technical audiences.</div></li><li><div>
Communication: Strong written and verbal communication skills with the ability to present data and recommendations effectively to Business Management Team.</div></li></ul><div></div><div>
Pay</div><div></div><div>
The estimated base pay range for this position is: $64,000 - $96,000 annually. Actual pay will be determined based on education, certifications, experience, qualifications, skills and geographic location. This position is eligible to participate in a short-term incentive program.</div><div></div><div>
Benefits</div><div></div><div>
Vantage offers a comprehensive benefits package to eligible employees, including:</div><ul><li><div>
Medical, HSA, dental, vision</div></li><li><div>
FSA (limited purpose, dependent care, and commuter/parking)</div></li><li><div>
Life and AD&amp;D insurance</div></li><li><div>
Accident, hospital indemnity and critical illness insurance</div></li><li><div>
Short- and long-term disability</div></li><li><div>
EAP, identity theft protection</div></li><li><div>
Paid time off, Parental Leave</div></li><li><div>
401(k) with company match</div></li></ul><div></div><div>
Equal Employment Opportunity</div><div></div><div>
Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category.</div><div></div><div>
About Vantage</div><div></div><div>
Vantage provides natural solutions to our customers&rsquo; technical performance and marketing needs through a unique combination of chemistry, application expertise and service. Underpinned by our broad portfolio of formulations, ingredients and actives that are built on a backbone of sustainable oils, fats and their derivatives, Vantage targets selected markets and applications including personal care, food, surface treatment, agriculture, pharma, and consumer and industrial performance. Vantage is headquartered in Deerfield, IL., operates in 11 countries worldwide and employs more than 1,000 talented professionals focused on delivering exceptional customer experiences with every interaction.</div><div><br>
We are a dynamic people-centered organization where you&rsquo;ll be part of a collaborative global team. Embracing our cultural diversity, we learn from each other to constantly improve, adapt and iterate. We value the voices and talents of our colleagues, empowering them to drive their unique ideas to completion. We&rsquo;re convinced that exceptionally motivated employees produce outstanding results, and we celebrate them by fostering a culture of recognition, development, learning, excellence and shared achievement. Most importantly, we know you&rsquo;re going to like it here. For more information visit: vantagegrp.com or LinkedIn/vantage.</div></div><div></div>

Commercial Execution Analyst

EVA Pharma

<div><p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br>
<br>
<b>Job Summary</b><br>
We are seeking a passionate and talented <b>Senior Sales Force Effectiveness Analyst </b>to join our dynamic team.<br>
The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.
<br>
<br>
<b>Key Responsibilities:</b></p><ul>
<li>
Develop and implement key performance indicators (KPIs) to measure and enhance sales force effectiveness. Provide ongoing analysis to improve sales productivity, customer engagement, and operational efficiency.</li>
<li>Data Analytics &amp; Insights: Analyze sales performance using tools such as Power BI, Excel, CRM platforms, and IQVIA data. Generate actionable insights that support strategic decision-making and business growth.</li>
<li>Performance Tracking &amp; Reporting: Standardize reporting processes across regions to ensure consistency in tracking sales performance.
</li><li>Monitor key metrics, identify trends, and provide data-driven recommendations to improve commercial operations.<br>
CRM &amp; Digital Integration: Enhance CRM adoption and utilization by optimizing customer segmentation, engagement tracking, and digital touchpoints.
</li><li>Ensure sales teams leverage CRM tools effectively to drive business impact.</li>
<li>Cross-Functional Collaboration: Work closely with marketing, finance, and sales leadership to align SFE strategies with business goals.
</li><li>Support the development of commercial models that optimize market coverage and resource allocation.</li>
</ul><p><b>
Requirements</b></p><ul><li>
Bachelor's degree in Pharmacy or any related field.</li><li>
Experience of 2-5 years in Sales Force Effectiveness (SFE), Commercial Excellence, or Business Analytics, preferably in the pharmaceutical or healthcare industry.</li><li>
Strong analytical mindset with hands-on experience in Advanced Excel, Power BI, CRM tools, and IMS/IQVIA data analysis.</li><li>
Background in pharmaceutical sales operations, market research, performance tracking, or business intelligence.</li><li>
Ability to work in a regional role, supporting multiple markets, adapting to different commercial strategies, and aligning with corporate objectives.<br>
Excellent presentation and communication skills with the ability to translate complex data into meaningful insights and business strategies.</li></ul></div>

Senior Sales Force Effectiveness

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