crm project manager

CCI- Computer Consultants International, Inc.

<div>
 
 
 WE ARE HIRING! Enterprise Project Manager (Business Analyst &ndash; CRM Consultant)
 
 
 
 
 Location: Hybrid &ndash; Columbia, SC - CCI W2 ONLY &ndash;
 
 Candidate must be a South Carolina resident
 
 
 
 
 
 Deadline: Monday, 5:00 PM EST
 
 
 
 
 
 
 We are urgently seeking an
 
 Enterprise Project Manager
 
 with strong
 
 Business Analysis
 
 expertise to support a
 
 CRM implementation project
 
 . The ideal candidate will have
 
 5&ndash;7 years of experience
 
 leading CRM projects, gathering business requirements, documenting processes, and collaborating closely with technical teams to deliver tailored CRM solutions.
 
 
 
 
 
 
 Mandatory Qualifications
 
 
 <ul>
 <li>
 Proven experience implementing and managing
 
 CRM platforms
 
 across multiple industries.
 </li>
 <li>
 Strong understanding of
 
 sales, marketing, and customer service best practices
 
 .
 </li>
 <li>
 Hands-on experience with
 
 Microsoft Dynamics 365
 
 and
 
 Salesforce CRM
 
 .
 </li>
 <li>
 Solid knowledge of
 
 software selection methodologies
 
 and
 
 CRM integration strategies
 
 .
 </li>
 <li>
 Ability to
 
 translate business requirements
 
 into functional CRM solutions.
 </li>
 </ul>
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Information Systems, Marketing
 
 , or a related field.
 </li>
 <li>
 
 CRM certification
 
 (e.g.,
 
 Salesforce Certified Consultant
 
 ,
 
 Microsoft Dynamics 365 Functional Consultant
 
 ) is a plus.
 </li>
 </ul>
 
 
</div>

Enterprise Project Manager (Business Analyst - CRM Consultant)

Behomes

We&rsquo;re looking for a proactive, tech-minded Project Manager who can bridge communication between our IT team, designers, and clients &mdash; and ensure CRM implementations are delivered on time and with excellence.What You&rsquo;ll Do- Manage 15&ndash;20 CRM implementation projects for real estate agencies and developers- Communicate with clients in English, gather detailed information about their business processes- Coordinate CRM setup: track progress, control timelines, and ensure quality delivery- Host online calls and training sessions to onboard clients to the system- Work with WhatsApp chats, calendars, and Google Meet- Drive each project to completion within 5 business daysWhat We Expect- 1+ year of experience as a Project Manager or Implementation Specialist- Ability to independently lead clients from briefing to launch- Strong communication, time management, and follow-up skills- Confident use of Notion, Miro, and Google Workspace- Fluent English &mdash; able to clearly communicate with clients- A technical mindset and attention to detail &mdash; you enjoy understanding how things work under the hoodWhat We Offer- Remote work (time zone: GMT+4)- A fast career path &mdash; from Project Manager to Head of OnboardingJob Type: Full-timePay: From E&pound;250.00 per monthLanguage:<ul><li>english (from B2 level) (Preferred)</li></ul>

Project Manager

Wade Macdonald

Process and Project Manager - D365 CRMLocation: London (Hybrid - 4 days in office, 1 day remote)Salary: £60,000 per annum + benefits About the Client:This high-growth, market-leading company is undertaking a major transformation project focused on system optimisation and process improvement. Operating across multiple functions and locations, they are committed to creating a diverse and inclusive workplace, where every background and perspective enriches their collective success. About the Job:A newly created opportunity has arisen for a Process and Project Manager to lead a business-critical CRM optimisation project. Reporting into senior leadership, this role will be pivotal in delivering improvements across internal workflows and system use, particularly focusing on the enhancement of Dynamics 365 CRM to drive operational efficiency. Duties will include: <ul> <li>Managing end-to-end CRM process improvement projects, with a focus on D365 CRM </li><li>Identifying inefficiencies and developing structured plans to enhance workflow and user adoption </li><li>Engaging with stakeholders across departments to gather requirements and ensure alignment </li><li>Collaborating with technical teams to ensure CRM configuration meets business needs </li><li>Tracking project timelines, risks, and deliverables to ensure successful implementation </li><li>Providing training, documentation, and post-go-live support to internal users </li><li>Supporting continuous improvement initiatives and data integrity within the CRM system </li></ul> About the Successful Applicant:You will have a proven track record of delivering process improvements and system optimisation projects, ideally within a CRM environment. Experience with Dynamics 365 CRM is essential. Strong project management skills, a collaborative approach, and the ability to communicate effectively across technical and non-technical stakeholders are key. What You Will Receive in Return:In return, you'll join a business undergoing meaningful change, where your contributions will directly influence future ways of working. You'll benefit from a competitive salary, hybrid working model (4 days office-based), career development opportunities, and a culture that values collaboration and continuous improvement.

Process and Project Manager

QStaffers

<div>
 
 
 QStaffers
 
 is currently hiring an
 
 Enterprise Project Manager
 
 for one of our partners, a global leader in the real estate field.
 
 
 
 
 
 
 Job Summary:
 
 
 
 Lead the strategic planning, implementation, and optimization of ERP/CRM systems across the organization. The successful candidate will oversee cross-functional teams, manage vendor relationships, and ensure the platform is aligned with evolving business needs.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead the end-to-end strategy, planning, and execution of ERP/CRM implementation projects across departments.
 </li>
 <li>
 Define and manage project scope, timelines, budgets, and resource allocation to ensure successful delivery.
 </li>
 <li>
 Analyze complex business processes and translate them into scalable ERP/CRM configurations and workflows.
 </li>
 <li>
 Supervise data migration, system integration, and quality assurance testing to ensure platform stability and performance.
 </li>
 <li>
 Develop and execute training programs and change management strategies to ensure smooth user adoption.
 </li>
 <li>
 Collaborate with internal stakeholders (Finance, Sales, HR, Operations) to align system capabilities with business objectives.
 </li>
 <li>
 Direct the customization and configuration of modules including Sales, CRM, Inventory, Accounting, HR, and others.
 </li>
 <li>
 Manage post-implementation support, system upgrades, and change requests with a focus on continuous improvement.
 </li>
 <li>
 Ensure compliance with data governance, cybersecurity standards, and internal IT policies.
 </li>
 <li>
 Lead automation, process optimization, and digital innovation initiatives across business units.
 </li>
 <li>
 Build and maintain strong relationships with external vendors, consultants, and technology partners.
 </li>
 <li>
 Stay up to date with new technologies and incorporate new techniques and adaptable to changes in project scope or requirements.
 </li>
 <li>
 Keep a proper record and documented of the project&rsquo;s aspects &ldquo;Plans, schedule, changes, issues faced and its solutions.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology or computer science or similar/ relevant degree.
 </li>
 <li>
 10-13 years of experience in ERP/CRM implementation. (Preferably Real state background)
 </li>
 </ul>
 
 
 
 
 
 Special requirements:
 
 
 <ul>
 <li>
 Proven track record of managing ERP/CRM projects from initiation to go-live.
 </li>
 <li>
 Strong understanding of business processes in finance, supply chain, sales, and HR.
 </li>
 <li>
 Excellent project management skills (PMP or similar certification a plus).
 </li>
 <li>
 Experience working with cross-functional teams and stakeholders at all levels.
 </li>
 <li>
 Technical knowledge of ERP architecture, Python, PostgreSQL, and APIs is a strong advantage.
 </li>
 <li>
 Strong problem-solving, communication, and leadership skills.
 </li>
 <li>
 Preferably with digital application background or knowledge.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Experience in agile project management.
 </li>
 <li>
 Knowledge of cloud-hosted ERP/CRM environments.
 </li>
 <li>
 Experience with third-party ERP modules and integrations.
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Project Management
 </li>
 </ul>
 
 
</div>

Enterprise Project Manager

Reed

Project ManagerIpswich (Hybrid - 3 days per week in the office)£45,000 - £55,000 (12-Month FTC) REED Technology are working with a client in Ipswich who are seeking a Project Manager with a strong focus on process improvement and governance to join their Technology team on a 12-month fixed-term contract. You'll lead a range of technology and business change initiatives, ensuring projects run smoothly, stay on track, and deliver meaningful results. This is an excellent opportunity for an experienced project professional who thrives on driving structure, collaboration, and accountability - particularly within CRM and system change environments. Key Responsibilities <ul> <li>Lead and manage technology and business change projects, ensuring effective governance, process alignment, and delivery outcomes.</li><li>Drive consistency and accountability through structured project governance frameworks.</li><li>Collaborate with stakeholders across Technology, Operations, People, and Finance to deliver process improvements and system enhancements.</li><li>Facilitate project meetings, monitor progress, and ensure clear visibility of risks, actions, and dependencies.</li><li>Use tools such as Jira, Monday, or Trello to manage tasks, progress, and communication across teams.</li><li>Support delivery of CRM-related projects and ensure solutions meet business needs and user expectations.</li><li>Maintain alignment between evolving priorities and delivery plans, ensuring projects contribute to strategic goals.</li></ul> Skills & Experience Essential: <ul> <li>Proven experience managing technology or business change projects, with a strong focus on process and governance.</li><li>Hands-on experience delivering CRM system projects or similar business-critical platforms.</li><li>Strong understanding of project lifecycle management, stakeholder engagement, and change delivery.</li><li>Confident using project collaboration tools such as Jira, Monday, or Trello.</li><li>Excellent communication, organisation, and influencing skills.</li></ul> Desirable: <ul> <li>Project management certification (PRINCE2, APM PMQ, AgilePM, or equivalent).</li><li>Experience working in retail, shared services, or multi-site operational environments.</li></ul> Core Competencies:Governance Process Improvement Stakeholder Engagement CRM Delivery Risk Management Agile Ways of Working Communication Collaboration If this role piques your interest and you have relevant experience for the role, please apply using the link provided.

Project Managers

BlackStone eIT

Responsibilities <ul> <li>Work closely with clients to understand their CRM requirements and business objectives.</li> <li>Conduct assessments of existing CRM processes and identify areas for improvement.</li> <li>Design and configure CRM solutions to support sales, marketing, and customer service functions.</li> <li>Facilitate workshops and training sessions to educate clients on effective CRM practices and tool usage.</li> <li>Develop functional specifications and collaborate with technical teams to ensure alignment with client requirements.</li> <li>Drive user acceptance testing and gather feedback to refine CRM implementations.</li> <li>Provide ongoing support and troubleshooting for clients post-implementation.</li> <ul> <li>In-depth knowledge and experience in cloud based CRM solutions like, Microsoft Dynamics 365 or Salesforce.</li> <li>Understanding of higher education processes and persona journeys in a Higher Education Academic Institution.</li> <li>Understanding of sales, marketing, and customer service processes to optimize CRM workflows and support business objectives.</li> <li>Experience managing CRM implementations, upgrades, and integrations, familiar with Agile/Scrum methodologies.</li> <li>Understanding of UI/UX principles, with knowledge of HTML, CSS, JavaScript to enhance CRM usability.</li> <li>Ability to configure and customize CRM systems, including workflows, automation rules, dashboards, reports, and user roles/permissions.</li> <li>Proficient in SQL, Oracle, SQL Server and writing complex queries for data extraction, analysis, and integrity.</li> <li>Experience integrating CRM with Student Information System like Banner, Oracle Fusion ERP, marketing automation, customer service, and third-party systems using APIs, Webhooks, REST and middleware (like Microsoft Azure API Management , MuleSoft, Dell Boomi etc.).</li> <li>Proficiency in Apex, JavaScript, C#, Python, X++, and CRM-specific coding for customization, automation, and reporting.</li> <li>Expertise in data migration, cleansing, mapping, and ensuring accuracy across systems.</li> <li>Strong skills to diagnose and resolve performance, integration, and data issues.</li> <li>Knowledge of data security, role-based access control, and regulations (TDRA, GDPR, CCPA, HIPAA etc.).</li> <li>Cloud &amp; SaaS Technologies: Familiarity with Azure, AWS, Oracle, Google Cloud, and management of cloud-based CRM platforms.</li> <li>User Support &amp; Training: Ability to provide training, documentation, and ongoing support for CRM users.</li> <li>Experience with CRM analytics, reporting tools (Power BI, Tableau etc.) to deliver actionable insights.</li> <li>Ability to manage CRM updates and new feature rollouts, ensuring minimal business disruption.</li> <li>Strong collaboration, communication, adaptability, and stakeholder management skills.</li> <li>Should have Project Management Experience</li> </ul> </ul><ul> <li>Bachelor's degree in Business Administration, Information Technology, or a related field.</li> <li>Minimum of 6 years of experience in a CRM functional consulting role.</li> <li>Strong knowledge of CRM systems (e.g., Salesforce, Microsoft Dynamics CRM) and best practices.</li> <li>Experience with designing and configuring CRM modules related to sales, marketing, and customer service.</li> <li>Excellent analytical skills and the ability to translate business requirements into functional specifications.</li> <li>Outstanding communication and interpersonal skills for effective stakeholder engagement.</li> <li>Proven ability to manage multiple projects and clients simultaneously.</li> <li>CRM certifications (e.g., Salesforce Certified Administrator, Microsoft Certified: Dynamics 365 Fundamentals) are a plus.</li> <li>Experience in Agile project methodologies is desirable.</li> </ul> <ul> <li>Paid Time Off</li> <li>Training &amp; Development</li> <li>Performance Bonus</li> </ul>

CRM Functional Consultant

Koton

<div>
 
 1988 y&inodot;l&inodot;nda &Idot;stanbul Kuzguncuk&rsquo;ta k&uuml;&ccedil;&uuml;k bir ma&gbreve;aza ile ba&scedil;lad&inodot;&gbreve;&inodot;m&inodot;z yolculu&gbreve;umuzu, bug&uuml;n 7.900&rsquo;den fazla &ccedil;al&inodot;&scedil;an&inodot;m&inodot;z, 7
 
 2 &uuml;lkede 450&rsquo;nin &uuml;zerinde ma&gbreve;azam&inodot;z ve online sat&inodot;&scedil; kanallar&inodot;yla
 
 k&uuml;resel bir moda markas&inodot; olarak s&uuml;rd&uuml;r&uuml;yoruz. &ldquo;
 
 H&inodot;zl&inodot; ve &ccedil;evik i&scedil; modelimizden beslenen g&uuml;&ccedil;l&uuml; markam&inodot;zla, 2030 y&inodot;l&inodot;nda &uuml;r&uuml;nlerimizi d&uuml;nya &uuml;zerinde 1 milyar m&uuml;&scedil;teriye ula&scedil;t&inodot;rmak
 
 &rdquo; vizyonuyla &ccedil;al&inodot;&scedil;&inodot;yor, "
 
 D&uuml;nya i&ccedil;in trendi ula&scedil;&inodot;labilir k&inodot;lmak
 
 " misyonumuzla hareket ederek, "
 
 Trend in Time
 
 " mottomuzla trendleri tam zaman&inodot;nda m&uuml;&scedil;terilerimize ula&scedil;t&inodot;rmay&inodot; hedefliyoruz.
 
 
 
 
 
 Koton&rsquo;da ba&scedil;ar&inodot;y&inodot; de&gbreve;erlerimizle in&scedil;a ediyoruz; &ccedil;&uuml;nk&uuml; biz, "
 
 De&gbreve;erlerimizle Ba&scedil;armak Kuma&scedil;&inodot;m&inodot;zda Var!
 
 " diyoruz:
 
 
 
 
 
 ✔
 
 H&inodot;zl&inodot; ve Verimliyiz
 
 
 
 ✔
 
 M&uuml;&scedil;teri Odakl&inodot;y&inodot;z
 
 
 
 ✔
 
 Tutkuluyuz
 
 
 
 ✔
 
 Kalite Odakl&inodot;y&inodot;z
 
 
 
 ✔
 
 Tek Tak&inodot;m&inodot;z
 
 
 
 ✔
 
 Sayg&inodot;l&inodot;y&inodot;z
 
 
 
 
 
 
 E&gbreve;er sen de bu de&gbreve;erleri ta&scedil;&inodot;d&inodot;&gbreve;&inodot;n&inodot; d&uuml;&scedil;&uuml;n&uuml;yor ve KOTON&rsquo;un dinamik, kendini geli&scedil;tirebilece&gbreve;in ve yenilik&ccedil;i ortam&inodot;n&inodot;n bir par&ccedil;as&inodot; olmak istiyorsan, M&uuml;&scedil;teri Deneyimi ve Sat&inodot;&scedil; Operasyonel M&uuml;kemmeliyet ekibimize kat&inodot;lmak &uuml;zere
 
 Global Analitik CRM Y&ouml;neticisi
 
 pozisyonuna
 
 ba&scedil;vurunu bekliyoruz!
 
 
 
 
 
 
 
 GENEL N&Idot;TEL&Idot;KLER:
 
 
 <ul>
 <li>
 &Uuml;niversitelerin &Idot;statistik, Ekonometri, Matematik veya Bilgisayar, End&uuml;stri, &Idot;&scedil;letme M&uuml;hendisli&gbreve;i vb. b&ouml;l&uuml;mlerinden mezun,
 </li>
 <li>
 CRM, M&uuml;&scedil;teri Analizi, Analitik Modellemeler, Kampanya, Sadakat Programlar&inodot; ve CRM Proje Y&ouml;netimi alanlar&inodot;nda
 
 
 minimum 2 y&inodot;l y&ouml;neticilik olmak &uuml;zere minimum 5 y&inodot;l deneyim
 
 
 sahibi,
 </li>
 <li>
 Omni-channel CRM y&ouml;netiminde tecr&uuml;beli; tercihen MS Dynamics CRM uygulamalar&inodot;na h&acirc;kim,
 </li>
 <li>
 Verileri ve m&uuml;&scedil;teri &ouml;ng&ouml;r&uuml;lerini ba&scedil;ar&inodot;l&inodot; pazarlama stratejileri i&ccedil;in sentezleme ve yorumlama becerisi geli&scedil;mi&scedil;,
 </li>
 <li>
 M&uuml;&scedil;teri segmentasyonu, m&uuml;&scedil;teri hayat boyu de&gbreve;er y&ouml;netimi, m&uuml;&scedil;teri elde tutma, m&uuml;&scedil;teri kayb&inodot; engelleme vb analitik modeller konusunda deneyimli,
 </li>
 <li>
 B&uuml;y&uuml;k veri setlerini ve bir&ccedil;ok de&gbreve;i&scedil;keni i&ccedil;eren karma&scedil;&inodot;k analizlerin detaylar&inodot;n&inodot; anlama, inceleme ve yorumlama becerisi geli&scedil;mi&scedil;,
 </li>
 <li>
 SQL, Excel gibi veri i&scedil;leme ara&ccedil;lar&inodot;na hakim,
 </li>
 <li>
 Proaktif bir tutum, analiz ve problem &ccedil;&ouml;zme yetene&gbreve;i ile etkili planlama ve organizasyon becerisine sahip,
 </li>
 <li>
 G&uuml;&ccedil;l&uuml; ileti&scedil;im, liderlik ve ko&ccedil;luk yetkinliklerine sahip, ekip y&ouml;netimi konusunda tecr&uuml;beli,
 </li>
 <li>
 S&ouml;zl&uuml; ve yaz&inodot;l&inodot; olarak iyi derecede &Idot;ngilizce bilen,
 </li>
 <li>
 Tercihen perakende giyim konusunda bilgi sahibi.
 </li>
 </ul>
 
 
 
 
 
 G&Ouml;REV TANIMI:
 
 
 <ul>
 <li>
 &Scedil;irket hedeflerine ve m&uuml;&scedil;teri stratejisine paralel olarak Analitik CRM ihtiya&ccedil;lar&inodot;n&inodot; belirlemek; buna g&ouml;re devam eden Analitik CRM ve M&uuml;&scedil;teri Odakl&inodot; B&uuml;y&uuml;me projelerini y&ouml;netmek ve yeni projeler geli&scedil;tirmek,
 </li>
 <li>
 M&uuml;&scedil;teri taban&inodot;ndaki b&uuml;y&uuml;me f&inodot;rsatlar&inodot;n&inodot; analitik y&ouml;ntemlerle belirlemek; farkl&inodot; segmentlere y&ouml;nelik m&uuml;&scedil;teri art&inodot;&scedil;&inodot;, al&inodot;&scedil;veri&scedil; s&inodot;kl&inodot;&gbreve;&inodot;, sepet tutar&inodot;, gelir, verimlilik art&inodot;&scedil;&inodot; vb hedeflere uygun olarak aksiyonlar almak,
 </li>
 <li>
 Yeni m&uuml;&scedil;teri kazan&inodot;m&inodot;, m&uuml;&scedil;teriyi elde tutma, m&uuml;&scedil;teri ya&scedil;am boyu de&gbreve;erini art&inodot;rma, aktiflik ve benzeri m&uuml;&scedil;teri bazl&inodot; hedeflere y&ouml;nelik stratejiler geli&scedil;tirmek, kampanyalar olu&scedil;turmak ve pazarlama kanallar&inodot;n&inodot; hedefler do&gbreve;rultusunda optimize etmek,
 </li>
 <li>
 M&uuml;&scedil;teri al&inodot;&scedil;kanl&inodot;klar&inodot;, e&gbreve;ilim ve davran&inodot;&scedil;lar&inodot;na y&ouml;nelik analizler ger&ccedil;ekle&scedil;tirmek, sonu&ccedil;lar&inodot; yorumlayarak ma&gbreve;aza, web ve mobil platformlar&inodot; ile ilgili CRM aksiyon &ouml;nerileri geli&scedil;tirmek,
 </li>
 <li>
 &Scedil;irket stratejisi ve pazar b&uuml;y&uuml;mesi KPI'lar&inodot; do&gbreve;rultusunda farkl&inodot; m&uuml;&scedil;teri segmentasyon modelleri geli&scedil;tirmek ve m&uuml;&scedil;teri segmentleri i&ccedil;in &ouml;zelle&scedil;tirilmi&scedil; yolculuklar ve kampanyalar olu&scedil;turmak,
 </li>
 <li>
 Global m&uuml;&scedil;teri verilerini analiz etmek, segmentasyon yapmak,
 </li>
 <li>
 Kampanyalar i&ccedil;in A / B testleri planlamak, y&uuml;r&uuml;tmek ve sonu&ccedil;lar&inodot;n&inodot; analiz etmek,
 </li>
 <li>
 CRM aksiyonlar&inodot;na y&ouml;nelik &ouml;n fizibilite &ccedil;al&inodot;&scedil;malar&inodot; ve ger&ccedil;ekle&scedil;en aksiyonlar&inodot;n geri d&ouml;n&uuml;&scedil; hesaplamalar&inodot;n&inodot; ve raporlamalar&inodot;n&inodot; yapmak,
 </li>
 <li>
 Veri Bilimi ekibi ile birlikte &ccedil;al&inodot;&scedil;arak istatistiksel modeller geli&scedil;tirmek ve ileri analitik teknikleri aksiyonlara d&ouml;n&uuml;&scedil;t&uuml;rmek,
 </li>
 <li>
 &Idot;&scedil; birimlerine analitik destek sunmak ve aksiyon planlar&inodot; geli&scedil;tirmek,
 </li>
 <li>
 Yap&inodot;lacak m&uuml;&scedil;teri ileti&scedil;imlerini veri &ccedil;al&inodot;&scedil;malar&inodot;na g&ouml;re planlamak, stratejilerini belirlemek. &Idot;lgili ekiplerle koordineli &ccedil;al&inodot;&scedil;arak ileti&scedil;imlerde en y&uuml;ksek performansa ula&scedil;mas&inodot;n&inodot; sa&gbreve;lamak,
 </li>
 <li>
 CRM Yetkinliklerinin artt&inodot;r&inodot;lmas&inodot; i&ccedil;in gerekli teknik iyile&scedil;tirme ve yenilikleri takip etmek, de&gbreve;erlendirmek, gerekti&gbreve;inde projelendirmek,
 </li>
 <li>
 Rekabeti ve b&uuml;y&uuml;me stratejilerini takip etmek ve rekabet&ccedil;i avantaj sa&gbreve;layacak aksiyonlar&inodot; planlamak.
 </li>
 </ul>
 
 
</div>

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