collections strategy manager Jobs in London United Kingdom

collections strategy manager

customer and trading manager - convenience Jobs in London United Kingdom

customer and trading manager - convenience

customer and trading manager - nightshift Jobs in London United Kingdom

customer and trading manager - nightshift

customer sales assistant Jobs in London United Kingdom

customer sales assistant

delivery manager Jobs in London United Kingdom

delivery manager

customer and trading manager convenience

Sainsbury’s

<div><div><h1 class="jobSectionHeader">Customer and Trading Manager - Convenience
</h1></div><h4 class="jobSectionHeader">Salary: 33050 
Location: Lambeth Vauxhall Station Local Store, London, SW8 1SS
 
Contract type: Permanent 
Business area: Retail 
Closing date: 30 November 2025 
Requisition ID: 400036972</h4><div><div>Leading in our stores:

Our management teams don&rsquo;t just run stores - they&rsquo;re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they&rsquo;re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
</div></div><div><div>What you&rsquo;ll be doing:
<ul>
<li>Working closely with a small team of managers to make sure the store runs like clockwork every day.</li>
<li>Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.</li>
<li>Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.</li>
<li>People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.</li>
<li>Where we have close knit networks of convenience stores it may mean that you need to help another store now and then.</li>
</ul>
What makes a great customer &amp; trading manager:
<ul>
<li>Previous line management responsibilities in a fast-paced, operational environment.</li>
<li>Provides brilliant customer service, and coaches a team to do the same.</li>
<li>Delivers KPI's or other performance indicators.</li>
<li>Can manage disciplinaries, performance issues or other similar employee relations issues.</li>
<li>Leads operations and comfortable doing this alone in the absence of more senior management.</li>
</ul>
Essential Criteria:
<ul>
<li>A track record of delivering brilliant customer service and coaching colleagues to do the same.</li>
<li>Experience of leading a team in a fast-paced, customer-facing environment &mdash; you&rsquo;ve motivated others, driven performance, and kept operations running smoothly.</li>
<li>Operational leadership skills &mdash; you&rsquo;ve taken responsibility for store operations in the absence of more senior managers.</li>
<li>Demonstrated success in meeting or exceeding KPIs &mdash; whether it&rsquo;s sales, availability, customer satisfaction or colleague engagement, you&rsquo;ve made a measurable impact.</li>
<li>Has managed employee relations issues, including performance and absence management.</li>
</ul>
</div></div><div><div>Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
<ul>
<li>Discount card &ndash; 10% discount off on your shopping at Sainsbury&rsquo;s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury&rsquo;s every Friday and Saturday and 15% off at Argos every pay day.</li>
<li>An annual bonus scheme based on our, and your, performance.</li>
<li>Free food and hot drinks provided for Colleagues in all our stores.</li>
<li>Generous holiday entitlement, maternity and paternity leave.</li>
<li>Pension &ndash; we&rsquo;ll match 4-7.5% of your pension contributions.</li>
<li>Sainsbury&rsquo;s share scheme &ndash; build up an investment at discounted rates.</li>
<li>Wellbeing support &ndash; access to emotional support, counselling, legal and financial advice.</li>
<li>Colleague networks &ndash; link with like-minded people to help fulfil your potential.</li>
<li>Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.</li>
<li>Special offers on gym memberships, restaurants, holidays, retail vouchers and more.</li>
</ul>
An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.</div></div></div>

Customer and Trading Manager - Convenience

Guidant Global

Job Description:Job Title: PlannerJob Location: London, SW1P (fully site-based role) Length Of Contract: 10/11/2025 to 12/12/2025 (potential for extension) Rate: £175 per day PAYE / £200 via umbrellaJOB PURPOSE This position will drive all replenishment planning activities globally within Client's global planning organisation. They will embody the Client's values and contribute to a culture of innovation and collaboration. They will be responsible for: <ul> <li>Driving the Global Replenishment forecasts, focusing on a specific Division, and creating a culture of accountability for forecast accuracy</li><li>Maintaining the Global rolling line cards for Replenishment items and ensuring adherence to the Replenishment monthly critical path</li><li>Collaborating with regions to identify and maximize opportunities in Replenishment products</li><li>Determining long range forecasting to support Key vendor strategy and RM Bookings</li></ul> RESPONSIBILITIES <ul> <li>Responsible for maintaining the Global Replenishment line cards and ensuring adherence to global Weeks of Cover targets for both store and hub</li><li>Responsible for driving the Global Replenishment Buy process across all lines within the relevant division, actualising against regional plans</li><li>Alongside Senior Manager, Replenishment, responsible for monthly evaluation of trading with Regional teams to assess in-season management decisions and potential inventory rebalances across regions</li><li>Responsible for preparing insightful commercial analyses to highlight missed opportunities and hindsight for future collection guidance / development particularly with respect for regional ranging</li><li>Alongside Senior Manager, Replenishment, responsible for aligning with regional planning and merchandising team on sales forecasts and stock weeks of cover based on current trading and overlay adjustments if necessary to future buys</li><li>Responsible for coordinating regular free stock drops to optimize both carry forward and replenishment inventory</li><li>Alongside Senior Manager, Replenishment, responsible for preparing specific vendor projections across all product lines (Seasonal, Carry forward and Replen) where relevant on a quarterly and annual basis (3 yrs out) to support Supply Planning</li><li>Responsible for forecasting and planning Replenishment margin for Input into the Senior Manager, Replenishment</li></ul> PERSONAL PROFILE <ul> <li>Experience as Planner</li><li>Strong Planning and Forecasting Skills</li><li>Decision making capability clearly driven by developing strategic product and business initiatives</li><li>High level of proficiency in Excel, Word and PowerPoint</li><li>SAP/BRRS skills preferred</li><li>PLM Software skills preferred</li></ul>

Planner

TD Bank

<div>Work Location :
London, United Kingdom
Hours:
35
Line of Business:
TD Securities
Pay Details:
We&rsquo;re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
Global Operations and Business Services employees are unique individuals whose varied talents and experiences bring value to the way they deliver for the franchise. Whether you are analytical or creative, business savvy or a people person, Global Operations and Business Services provides an ideal opportunity to succeed.
The Global Operations and Business Services team is a diverse and dynamic group of people delivering continued business success through leadership, collaboration, innovation and visionary thinking. We provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities.
Within our core values, we foster a culture of diversity, inclusion and community support/giving.
Team Overview:
Global Business Services &amp; Operations is at the core of TD Securities. We are a dynamic, multi-faceted division that partners with all parts of the Dealer, including Sales &amp; Trading to provide banking, securities, and asset management services to clients globally. Global Business Services &amp; Operations recruits highly motivated individuals who can help the Dealer and our clients facilitate business. Professionals in Global Business Services &amp; Operations come from a variety of academic and professional backgrounds.
The successful candidate will be part of the Client Management team within Global Business Services &amp; Operations. The team's primary responsibility is relationship management, coordination and management of onboarding of clients for TD Securities, globally. Client Management is also responsible for assisting with large client relationships initiatives that impact the dealer. The Client Management team is committed to ensuring services provided across the Bank and to its clients are delivered in a professional manner, that risk is minimised, and the client has a positive experience. The candidate is expected to think creatively, improve the daily process, and take responsibility and ownership for this to happen..
Job Description/Accountabilities:
<ul><li>Has a solid understanding of the client onboarding requirements including the new global regulatory framework, credit, legal and AML/KYC, FATCA, CRS, MiFID and understands the role of various stakeholders involved
</li><li>Working with sales and trading to grow long term relationships with buy side clients as they organically grow with TD
</li><li>Proactively working with buy side clients to assess needs and priorities daily
</li><li>Assist the desk and stakeholders in managing priorities
</li><li>Expediting the ability to trade whilst ensuring all required stakeholders are engaged and risks minimized.
</li><li>Participate in new client and product strategies for the Dealer globally, offering value-added ideas and strategies
</li><li>Work with the Front Office and internal stakeholders daily to understand the client needs and track and prioritize high value relationships
</li><li>Working with stakeholders to understand regulatory and documentation requirements for large global institutional clients
</li><li>Building and maintaining strong relationships with internal stakeholders
</li><li>Maintain client status updates current in the database to track and monitor workflow
</li><li>Escalate and manage client issues proactively and in a timely manner
</li></ul>Job Requirements
<ul><li>Undergraduate degree/ college diploma
</li><li>Up to 6 years' experience of working experience in either buy side firms or Capital Markets industry
</li><li>Understanding of Financial Markets and trading products
</li><li>Proven ability to maintain and manage large client relationships
</li><li>Demonstrates time management skills and commitment to delivering results within aggressive timelines and ability to support global desks
</li><li>Ability to analyze, organize and prioritize work while meeting multiple deadlines
</li><li>Excellent communication and presentation skills to share recommendations with colleagues
</li><li>High degree of intellectual curiosity, passion, and self-motivation
</li><li>Ability to work independently and within a team environment experience
</li><li>Ability to work within a diverse, global workforce that is client service oriented
</li><li>Ability to understand and find appropriate applications for data and analysis results
</li><li>Meticulous attention to detail and due diligence
</li><li>Sound understanding of risk processes and methodologies
</li><li>Demonstrates a high aptitude in time management
</li><li>Design, creativity, and problem-solving skills
</li><li>Fast learner who is dedicated to continuously improving their skills and expertise.
</li><li>Strong OUTLOOK/EXCEL/POWERPOINT skills
</li></ul>Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 
 
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you&rsquo;ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we&rsquo;re here to support you towards your goals. As an organization, we keep growing &ndash; and so will you.
Our Total Rewards Package
 
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
Additional Information:
 
We&rsquo;re delighted that you&rsquo;re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we&rsquo;re committed to providing the support our colleagues need to thrive both at work and at home.
 
 
Colleague Development
 
If you&rsquo;re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You&rsquo;ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD &ndash; and we&rsquo;re committed to helping you identify opportunities that support your goals. 
 
Training &amp; Onboarding
 
We will provide training and onboarding sessions to ensure that you&rsquo;ve got everything you need to succeed in your new role. 
 
Interview Process
 
We&rsquo;ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.</div>

TDS Operations Analyst II

<div><div><h1 class="jobSectionHeader">Customer and Trading Manager - Nightshift
</h1></div><h4 class="jobSectionHeader">Salary: 33050 
Location: Lambeth Vauxhall Station Local Store, London, SW8 1SS
 
Contract type: Permanent 
Business area: Retail 
Closing date: 30 November 2025 
Requisition ID: 400036979</h4><div><div>Leading in our stores:

Our management teams don&rsquo;t just run stores - they&rsquo;re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they&rsquo;re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
</div></div><div><div>What you&rsquo;ll be doing:
<ul>
<li>Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.</li>
<li>Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store</li>
<li>Making sure that standards are brilliant come morning so we&rsquo;re ready to serve our customers</li>
<li>People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.</li>
</ul>
Our nightshift managers work full-time hours over 4 nights, as well as receiving a &pound;4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).

What makes a great nightshift manager:
<ul>
<li>Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.</li>
<li>Previous line management responsibilities in a fast-paced, operational environment.</li>
<li>Resilience to deal with both the mental and physical demands of working nights.</li>
<li>Provides brilliant customer service and coaches a team to do the same.</li>
<li>Has previous experience delivering and monitoring KPI's or other performance indicators.</li>
<li>Can manage disciplinaries, performance issues or other similar employee relations issues.</li>
<li>Leads operations and is comfortable doing this alone in the absence of more senior management.</li>
<li>Puts inclusivity at the heart of everything they do.</li>
</ul>
Essential Criteria:
<ul>
<li>A track record of delivering brilliant customer service and coaching colleagues to do the same.</li>
<li>Experience of leading a team in a fast-paced, customer-facing environment &mdash; you&rsquo;ve motivated others, driven performance, and kept operations running smoothly.</li>
<li>Operational leadership skills &mdash; you&rsquo;ve taken responsibility for store operations in the absence of more senior managers.</li>
<li>Demonstrated success in meeting or exceeding KPIs &mdash; whether it&rsquo;s sales, availability, customer satisfaction or colleague engagement, you&rsquo;ve made a measurable impact.</li>
<li>Has managed employee relations issues, including performance and absence management.</li>
<li>Desirable - Has worked night shifts in a high-volume, operational environment &mdash; you&rsquo;ve adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading.</li>
</ul>
</div></div><div><div>Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
<ul>
<li>Discount card &ndash; 10% discount off on your shopping at Sainsbury&rsquo;s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury&rsquo;s every Friday and Saturday and 15% off at Argos every pay day.</li>
<li>An annual bonus scheme based on our, and your, performance.</li>
<li>Free food and hot drinks provided for Colleagues in all our stores.</li>
<li>Generous holiday entitlement, maternity and paternity leave.</li>
<li>Pension &ndash; we&rsquo;ll match 4-7.5% of your pension contributions.</li>
<li>Sainsbury&rsquo;s share scheme &ndash; build up an investment at discounted rates.</li>
<li>Wellbeing support &ndash; access to emotional support, counselling, legal and financial advice.</li>
<li>Colleague networks &ndash; link with like-minded people to help fulfil your potential.</li>
<li>Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.</li>
<li>Special offers on gym memberships, restaurants, holidays, retail vouchers and more.</li>
</ul>
An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.</div></div></div>

Customer and Trading Manager - Nightshift

Samuel & Co Trading

Junior Forex Traders are invited to join Samuel and Co Trading, to trade FX and Gold starting with 50/50 profit share. With progression to larger account sizes and increased profit splits. This can be fully remote with flexible working hours, full time or part time. Samuel and Co Trading has traders across the globe. We are expanding our company offerings and are looking for Forex and Gold Traders. As a Junior Forex Trader you will learn to trade Forex short term and mid term with Samuel and Co Trading. You will liaise with senior mentors who will conduct performance reviews to help you improve. Title: Junior Forex TraderLocation: Remote, inperson training offeredEarnings: Dependent on the performance via the profit shareThe ideal Junior Forex Trader will possess the following:- A strong interest in trading the financial markets- The ability to communicate effectively across all levels- An ambitious and confident personality- Trading Experience isn't essential, however any experience would be beneficial. CPD accredited training is provided. Additional benefits include: Access to our trade floor with multi screen setup, a private gym, cinema room and mindset coach. Please note this is a self employed role, an administration fee of £398+VAT will apply for successful applicants. Free accredited training is offered if required. Please click to apply for the role of Junior Forex Trader in Watford, London. All applications will be automatically opted into our mailing system to be contacted. If you do not wish to be contacted via email you can unsubscribe at any time at the bottom of the email. By applying for this position you are giving consent for us to share your data with our partner companies for marketing purposes.

Junior Forex Trader

Robert Walters

Metals Settlement Associate A leading global financial institution is seeking a Metals Settlement Associate to join their London-based physical metals operations team. This is an exceptional opportunity for you to become a key point of contact between custodians and clients, supporting both base and precious metals trading activities across the globe. . The organisation is renowned for its commitment to collaboration, professional development, and fostering a supportive work environment where your interpersonal skills and attention to detail will be highly valued. You will benefit from a hybrid working model that balances meaningful in-office collaboration with remote flexibility, ensuring you can connect with colleagues while enjoying a healthy work-life balance. If you are passionate about delivering outstanding customer service, thrive in a team-oriented setting, and possess strong analytical abilities, this role offers the perfect platform for your career growth. What you'll do: <ul> <li>Organise complex work information meticulously to ensure accuracy and completeness throughout all settlement processes.</li><li>Address and process escalated customer transaction requests and inquiries with empathy and professionalism, providing solutions or escalating issues when necessary.</li><li>Research discrepancies in transactions or records thoroughly, resolving issues independently or referring them to management as appropriate.</li><li>Prepare, check, and dispatch invoices to clients within required timelines, maintaining clear communication and documentation at every stage.</li><li>Maintain comprehensive records of all transactions, ensuring proper documentation for future reference and compliance requirements.</li><li>Oversee daily metals settlements and process customers' metal transfer requests efficiently, ensuring seamless execution of trades.</li><li>Update financial systems and inventory systems accurately for all trades and transfer requests, retaining related supporting documents for audit purposes.</li><li>Ensure all shipping documentation and generated invoices are complete and compliant with regulatory standards before dispatching.</li><li>Build effective relationships with internal teams such as Middle Office, Front Office, Technology, as well as external stakeholders including custodians and clients.</li><li>Work independently on a range of complex tasks that may involve unique situations requiring thoughtful problem-solving.</li></ul> What you bring: <ul> <li>3-5 years of relevant experience in metals operations or financial services combined with a post-secondary degree in a related field or equivalent education and experience.</li><li>In-depth knowledge of products, services, processes, and controls within the business unit related to metals trading.</li><li>Advanced proficiency in standard desktop applications such as Excel along with department-specific systems and applications.</li><li>Comprehensive understanding of risk management principles and regulatory requirements applicable to metals settlements.</li><li>Exceptional attention to detail enabling you to manage multiple simultaneous requests without compromising accuracy.</li><li>Proven ability to organise tasks effectively within environments characterised by competing priorities.</li><li>Demonstrated excellence in customer service through considerate communication and prompt resolution of client inquiries.</li><li>Outstanding verbal and written communication skills allowing you to interact clearly with diverse stakeholders.</li><li>Collaborative mindset with strong team skills that foster positive working relationships across departments.</li><li>Analytical thinking paired with data-driven decision-making capabilities essential for resolving complex operational challenges.</li></ul> Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Physical Metals Associate

<div>Company &amp; Culture
EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform provides seamless access to a diverse range of financial instruments, including stocks, ETFs, bonds, futures, and options, all within a single, multi-currency account.
As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset, our people. Join us in shaping the future of finance.
About the Role
The Senior Business Manager is a key leadership role within the Technology Division, reporting directly to the Chief Technology Officer (CTO). This position blends financial management, regulatory accountability, and strategic business support. The successful candidate will be responsible for managing the technology budget, ensuring regulatory resilience under DORA, implementing project time attribution, and overseeing vendor and contract management.
The role requires a unique mix of financial acumen, regulatory awareness, and the ability to partner closely with technical and business leaders. The Senior Business Manager will act as a strategic business partner to the CTO, providing clear reporting, actionable insights, and effective governance to help shape the division&rsquo;s operational and financial performance.
Worksite: Remote/ Hybrid/ On-site (options vary by location)
Reporting Line: Chief Technology Officer 
Responsibilities<ul><li>
Financial Management &amp; Strategic Planning: Act as the primary liaison between the Technology Division and Finance. Manage and track departmental budgets, forecast future spending, and perform detailed analyses of both OpEx and CapEx. Identify cost-saving opportunities, drive efficiencies, and provide variance and ROI analysis to support board-level decision making.</li><li>
Project Lifecycle &amp; ROI Analysis: Lead the business analysis efforts for new initiatives, from concept to post-implementation review. Conduct ROI analysis to justify project proposals, ensure alignment with business objectives, and recommend strategic adjustments to maximise project value.</li><li>
Project Time Attribution &amp; Reporting: Implement and manage timesheet processes so that technology staff time is attributed accurately to projects. Use this data to provide clear visibility on project costs, portfolio performance, and investment returns, enabling stronger prioritisation and accountability.</li><li>
Process Improvement: Continuously review and refine business processes within the Technology Division and across the wider organisation. Streamline workflows, improve collaboration, and enhance the efficiency of project delivery and operations.</li><li>
Vendor &amp; Contract Management: Act as the commercial owner for all technology suppliers and outsourcing partners. Negotiate contracts, oversee SLAs, manage renewals, and ensure continuity and exit strategies are in place in line with the company&rsquo;s Business Continuity and Third-Party Risk frameworks.</li><li>
DORA &amp; Operational Resilience: Own Digital Operational Resilience Act (DORA) compliance for the Technology Division. Maintain oversight of ICT risk management, incident reporting, and third-party resilience, embedding operational resilience into daily practices and ensuring readiness for audits or supervisory requests</li><li>
Stakeholder Communication &amp; Reporting: Prepare and present concise reports and executive-level presentations on financial performance, project status, vendor performance, and resilience metrics. Translate complex technical and financial information into clear insights for the CTO, senior executives, and board members.</li></ul> 
Qualifications<ul><li>
Experience: Minimum of 7-10 years of experience as a business analyst, with significant experience in a senior or lead role. You must have a proven track record of managing technology budgets and leading complex projects.
Industry Expertise: Extensive knowledge of the financial services industry, specifically within a brokerage or banking environment. Experience with a proprietary trading platform is a significant advantage.
Financial Acumen: Deep understanding of financial concepts, including budgeting, forecasting, and various valuation methods. You should be highly skilled in performing financial modeling and ROI analysis.
Technical Skills: Strong knowledge of the software development lifecycle (SDLC) and experience working in agile and scrum environments. While you won't be a coder, you must be able to communicate with software developers and product managers effectively.
Regulatory Knowledge: A strong understanding of the regulations governing online brokerages (e.g., FINRA, SEC) and how they impact technology platforms is highly desirable.</li></ul>
Personality / Mindset<ul><li>
Integrity &amp; loyalty</li><li>
Team player with advanced communication and collaboration skills</li><li>
A hands-on, can-do attitude - always looking for solutions and thinking out of the box</li><li>
Overachiever mentality</li><li>
The capability to work and succeed in a fast-paced and ever-changing environment</li><li>
Regulatory discipline balanced with commercial judgement</li></ul> 
We Offer<ul><li>
Competitive compensation and growth opportunities in a dynamic international environment</li><li>
Shaping the future of a well-established but evolving global wealth tech firm</li><li>
Collaboration with top-tier professionals across finance and technology</li><li>
Corporate benefits*</li><li>
Ongoing education &amp; training programs</li><li>
Hybrid working setup</li></ul><ul><li> 
Benefits/perks vary depending on the nature of your employment with the company and the country where you work.</li></ul>
A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.</div>

Senior Business Manager - Technology Division

Explore 338+ Customer and trading manager convenience in London United Kingdom this November. Find roles across top companies and apply now to boost your career.