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customer care specialist i - technical support

customer care specialist i technical support

Cox Communications Inc.

<div><b>**This is a remote opportunity. You must live within 75 miles of Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Roads, VA or a surrounding community within those states. </b><b>**</b><br>
<br>
<b>Training Begins</b> on 2/16/2026<br>
<br>
Connections are important, and we're not talking about pairing a Bluetooth. We're talking about that remarkable connection that happens between a customer and an associate who truly &quot;gets&quot; their needs. It's that contagious &quot;I wanna keep coming back&quot; connection that we aspire to make as commonplace as hipster podcasts.<br>
<br>
We're Cox Communications, part of the Cox family of businesses. We built our business and our brand on the notion of connections, with our customers and with our employees. We're on a quest for a full-time <b>Call Center Customer Experience Associate - Remote</b> who shares our passion for connectivity. This is a person who has some flexibility and is open to working a non-traditional schedule.<br>
<br>
If you're looking for a good company and want to work from home, this could be the job for you. As part of a customer experience driven team, you will <b>earn an hourly rate of $18.00.</b> If applicable based on your assigned work schedule, you will earn an extra $1.25/hour from 6pm-10pm and/or an extra $2.25/hour from 10:01pm-6am. We have a shift bid process that you will go through before you are finished with the training program. During this time you will work with your Onboarding Supervisor when schedules are shared for you to select. Our schedules are dependent on the needs of the business and when our customers need us. Therefore, you will see a mix of schedules that are 8 hour and/or 10 hour schedules for you to choose from. The schedules provided will match our operating model of a 24x7, 7 days a week, both weekend days and holidays, call center environment and may vary by location. If it sounds like we're on your frequency, then keep reading.<br>
<br>
What You'll Do<br>
<br>
You'll be a real-time troubleshooter for customers in need, helping them get their heads around their equipment and how to use it. From changing passwords to setting DVRs, you'll help them navigate challenges with clarity and professionalism. No IT degree required, just a passion for helping customers.<br>
<br>
You'll strive to resolve issues on the first call, ensuring our customers never get lost in a frustrating call transfer maze. You'll also provide world-class service by assessing customers' needs, suggesting products &amp; services, adjusting billing, and arranging product solutions.<br>
<br>
And speaking of customer experiences, you'll totally own that. That means you'll be expected to think and act in ways that put our customers first, exceeding their expectations with world-class customer service.<br>
<br>
What's In It For You?<br>
<ul><li>
Hey, what's a great job without the best possible technology at your fingertips? We know you're going to need the best workspace tools and technology and Cox makes sure you have the most innovative equipment and resources available so you can always be.
</li><li>There's no firewall between you and competitive pay, generous incentives, and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer <b>free Internet, and discounts on other Cox services valued at up to $300 per month</b>. Need to download some other benefits? We provide generous Paid Time Off (PTO), offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
</li><li>Growth is a good thing, and you'll have <b>opportunities to learn and train</b> so you can always continue sharpening your skills. And we'll encourage you to explore opportunities within the Cox family of businesses - from smart home automation and green modes of transportation to esports and clean energy- so that you can always look for new challenges and opportunities to make an impact.
</li><li>While we're looking for flexibility, we're also offering it! You like working from the comfort of your home, shoes off with your pup by your side? You can kick it in your own crib, connecting with customers remotely while <b>working from home</b>.
</li><li>For you to do your best work, you need an<b> outstanding company culture </b>supporting you. At Cox, we strive to be mindful of your bandwidth, with flexibility and a focus on quality of life. Our diverse, inclusive culture invites you to bring your authentic self to work. The mutual trust between our leadership and our teams means you're working in an environment that supports collaboration through innovation, and real change driven by people like you.<br>
</li></ul><br>
<br>
Who You Are<br>
<br>
You're as comfortable with customers as you are with computers, handling both with sage-like wisdom and patience. Constant change doesn't clog up your bandwidth. You can adapt to whatever comes your way with curiosity and enthusiasm. You're personable, creating authentic connections with customers and can be a product ambassador to educate them on our products and services.<br>
<br>
You're confident in your ability to troubleshoot technical issues and upsell when the moment is right. You're always aiming for the Cloud, dedicated to constant improvement of your technical skills, knowledge, and understanding.<br>
<br>
Minimum Qualifications:<br>
<ul><li><b>
You must live within 75 miles of the cities: Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Roads, VA or a surrounding community within those states. Working remotely could change at the discretion of the company.
</b></li><li>High school diploma, GED, or relevant work experience
</li></ul><ul><li>6 months experience providing customer service or selling products and services
</li>You must have high-speed internet connection available in your home<br>
<li>
</li></ul><br>
<br>
Preferred:<br>
<ul><li>
6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues
</li><li>6+ months of experience working in a position that requires meeting sales goals
</li><li>Keen aptitude for helping customers and a customer experience focus
</li><li>1-2 years of work experience in a customer service role, not necessarily specific to call centers
</li></ul><ul><li>Enthusiastic and personable, with the ability to adapt and thrive in constant change
</li>Previous telecommunications experience<br>
<li>
</li></ul><br>
<br>
USD 16.15 - 24.23 per hour<br>
<br>
<b>Compensation:</b><br>
<br>
Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.<br>
<br>
<b>Benefits:</b><br>
<br>
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.<br>
<br>
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.</div>

Customer Care Specialist I - Technical Support

<div><b>**This is a remote opportunity. You must live within 75 miles of Wichita, KS.**
</b><br>
<br>
<b>Training Begins</b> on 2/16/2026<br>
<br>
Connections are important, and we're not talking about pairing a Bluetooth. We're talking about that remarkable connection that happens between a customer and an associate who truly &quot;gets&quot; their needs. It's that contagious &quot;I wanna keep coming back&quot; connection that we aspire to make as commonplace as hipster podcasts.<br>
<br>
We're Cox Communications, part of the Cox family of businesses. We built our business and our brand on the notion of connections, with our customers and with our employees. We're on a quest for a full-time <b>Call Center Customer Experience Associate - Remote</b> who shares our passion for connectivity. This is a person who has some flexibility and is open to working a non-traditional schedule.<br>
<br>
If you're looking for a good company and want to work from home, this could be the job for you. As part of a customer experience driven team, you will <b>earn an hourly rate of $18.00.</b> If applicable based on your assigned work schedule, you will earn an extra $1.25/hour from 6pm-10pm and/or an extra $2.25/hour from 10:01pm-6am. We have a shift bid process that you will go through before you are finished with the training program. During this time you will work with your Onboarding Supervisor when schedules are shared for you to select. Our schedules are dependent on the needs of the business and when our customers need us. Therefore, you will see a mix of schedules that are 8 hour and/or 10 hour schedules for you to choose from. The schedules provided will match our operating model of a 24x7, 7 days a week, both weekend days and holidays, call center environment and may vary by location. If it sounds like we're on your frequency, then keep reading.<br>
<br>
What You'll Do<br>
<br>
You'll be a real-time troubleshooter for customers in need, helping them get their heads around their equipment and how to use it. From changing passwords to setting DVRs, you'll help them navigate challenges with clarity and professionalism. No IT degree required, just a passion for helping customers.<br>
<br>
You'll strive to resolve issues on the first call, ensuring our customers never get lost in a frustrating call transfer maze. You'll also provide world-class service by assessing customers' needs, suggesting products &amp; services, adjusting billing, and arranging product solutions.<br>
<br>
And speaking of customer experiences, you'll totally own that. That means you'll be expected to think and act in ways that put our customers first, exceeding their expectations with world-class customer service.<br>
<br>
What's In It For You?<br>
<ul><li>
Hey, what's a great job without the best possible technology at your fingertips? We know you're going to need the best workspace tools and technology and Cox makes sure you have the most innovative equipment and resources available so you can always be.
</li><li>There's no firewall between you and competitive pay, generous incentives, and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer <b>free Internet, and discounts on other Cox services valued at up to $300 per month</b>. Need to download some other benefits? We provide generous Paid Time Off (PTO), offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
</li><li>Growth is a good thing, and you'll have <b>opportunities to learn and train</b> so you can always continue sharpening your skills. And we'll encourage you to explore opportunities within the Cox family of businesses - from smart home automation and green modes of transportation to esports and clean energy- so that you can always look for new challenges and opportunities to make an impact.
</li><li>While we're looking for flexibility, we're also offering it! You like working from the comfort of your home, shoes off with your pup by your side? You can kick it in your own crib, connecting with customers remotely while <b>working from home</b>.
</li><li>For you to do your best work, you need an<b> outstanding company culture </b>supporting you. At Cox, we strive to be mindful of your bandwidth, with flexibility and a focus on quality of life. Our diverse, inclusive culture invites you to bring your authentic self to work. The mutual trust between our leadership and our teams means you're working in an environment that supports collaboration through innovation, and real change driven by people like you.<br>
</li></ul><br>
<br>
Who You Are<br>
<br>
You're as comfortable with customers as you are with computers, handling both with sage-like wisdom and patience. Constant change doesn't clog up your bandwidth. You can adapt to whatever comes your way with curiosity and enthusiasm. You're personable, creating authentic connections with customers and can be a product ambassador to educate them on our products and services.<br>
<br>
You're confident in your ability to troubleshoot technical issues and upsell when the moment is right. You're always aiming for the Cloud, dedicated to constant improvement of your technical skills, knowledge, and understanding.<br>
<br>
Minimum Qualifications:<br>
<ul><li><b>
You must within 75 miles of Wichita, KS. Working remotely could change at the discretion of the company.
</b></li><li>High school diploma, GED, or relevant work experience
</li></ul><ul><li>6 months experience providing customer service or selling products and services
</li>You must have high-speed internet connection available in your home<br>
<li>
</li></ul><br>
<br>
Preferred:<br>
<ul><li>
6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues
</li><li>6+ months of experience working in a position that requires meeting sales goals
</li><li>Keen aptitude for helping customers and a customer experience focus
</li><li>1-2 years of work experience in a customer service role, not necessarily specific to call centers
</li></ul><ul><li>Enthusiastic and personable, with the ability to adapt and thrive in constant change
</li>Previous telecommunications experience<br>
<li>
</li></ul><br>
<br>
USD 16.15 - 24.23 per hour<br>
<br>
<b>Compensation:</b><br>
<br>
Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.<br>
<br>
<b>Benefits:</b><br>
<br>
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.<br>
<br>
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.</div>

BASF

<div><div><div><h2 class="jobSectionHeader"><b>Now hiring! Technical Service Specialist - I&amp;I</b></h2></div><p></p><div><p><b><br>
US Remote</b></p><p></p><p><br>
We are looking for a Technical Service Specialist - I&amp;I to join our Care Chemicals team remotely within the US.</p><p></p><p><b><br>
Come create chemistry with us!</b></p><p></p><p><br>
BASF&rsquo;s Care Chemicals (EM) division is a globally leading supplier to the cosmetics, detergents and cleaning industries. We also offer solutions for technical applications and crop protection. Together with our customers, we create innovative solutions to meet the current and future needs of society more sustainably. We contribute to the long-term success of our customers&rsquo; brands with a broad range of products and concepts via our global network of production and development site.</p><p><br>
As a Technical Service Specialist - I&amp;I, you will be responsible for applying strong Industrial and Institutional Cleaning (I&amp;I) technical expertise and a customer-focused mindset to generate new business and maintain existing business with key I&amp;I customers / accounts for the North America EM business. In this role, you will identify and drive new business opportunities by understanding customer requests and helping to communicate this information to the laboratory-based application technology team. You will also sustain BASF&rsquo;s customers / accounts by regularly engaging with key points of contact and demonstrating a high degree of responsiveness to their needs. The information you learn while interfacing with customers will be applied in collaboration with sales and marketing to develop strategies to grow our business. This role reports directly into the Home Care and I&amp;I Head of Technical Service.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
As a Technical Service Specialist - I&amp;I, you create chemistry by...</b></h2></div><p></p><div><br>
<ul><li>
Generating new business opportunities via close interaction with customer technical contacts.</li><li>
Providing regional technical application expertise to address customer inquiries by leveraging your education and experience in technical service, product development, or other relevant technical field.</li><li>
Developing the technical strategy necessary to support strategic business growth and relationship building at key customers in I&amp;I.</li><li>
Multi-tasking with high attention to detail to manage multiple concurrent customer needs involving a significant degree of complexity.</li><li>
Communicating in written and verbal form with varying stakeholders (e.g., Technical and Commercial teams, customers, etc.) will be essential as you generate technical progress and project reports.</li><li>
Collaborating effectively, you will be responsible for proposal development and execution of customer projects and will then validate, refine and implement in close collaboration with sales and marketing teams.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
If you...</b></h2></div><p></p><div><br>
<ul><li>
Have an advanced degree (master&rsquo;s or PhD) in chemistry, chemical engineering, biochemistry or a related field, with minimum 2 years industrial experience, more preferably 10+ years.</li><li>
Are experienced in formulation, preferably in detergents and cleaners.</li><li>
Demonstrate strong customer focus, including ability to prioritize the needs of multiple customers.</li><li>
Can think strategically to develop opportunities and relationships over time.</li><li>
Possess effective written and verbal communications skills.</li><li>
Are able and willing to travel ~30% of the time across the North America region.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Create your own chemistry with you@BASF</b></h2></div><p></p><div><p><br>
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It&rsquo;s what we call <b>you@BASF</b>. We are committed to providing benefits, programs, and opportunities that support our employees&rsquo; overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
</p><p>Just some of the many benefits we offer include:</p><ul><li>
Flexible work arrangements whenever possible</li><li>
Highly competitive retirement savings plan with company match and investment options</li><li>
Well-being programs that include comprehensive mental health support for you and your household family members</li><li>
Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)</li><li>
Back-up child and elder care with discount programs for families of all ages and stages</li><li>
Mentoring and career development opportunities that allow you to share, learn, and thrive
</li><li>Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
</li><li>Employee crisis support for when the unexpected happens</li><li>
Access to our BASF wine cellar, employee discounts, and much more!</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
About us</b></h2></div><p></p><div><p><br>
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!</p><p>
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.</p><p>
Belong to Something Bigger. #belongatBASF</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Privacy statement</b></h2></div><p></p><div><p><br>
BASF takes security &amp; data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Pay transparency</b></h2></div><p></p><div><p><br>
BASF is committed to pay transparency practices. The competitive pay range for this role is $132,800 to $166,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal employment opportunities</b></h2></div><p></p><div><p><br>
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.</p><p>
Applicants must be currently authorized to work in the United States on a full-time basis.</p></div></div></div>

Technical Service Specialist - I&I

Biolife Plasma Services

<div><p>By clicking the &ldquo;Apply&rdquo; button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda&rsquo;s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p></p><p>
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.<br>
<br>
About BioLife Plasma Services<br>
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.<br>
<br>
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.<br>
<br>
About the role:<br>
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).<br>
<br>
How you will contribute<br>
You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).<br>
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.<br>
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.<br>
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.<br>
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.<br>
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.<br>
<br>
What you bring to Takeda:<br>
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements<br>
Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA)<br>
Current Cardiopulmonary Resuscitation (CPR) and AED certification<br>
Fulfill state requirements (in state of licensure) for basic IV therapy<br>
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist<br>
Two years in a clinical or hospital setting<br>
<br>
What Takeda can offer you:<br>
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.<br>
<br>
More about us:<br>
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.<br>
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.</p><p></p><p><b>
BioLife Compensation and Benefits</b> <b>Summary</b>
</p><p></p><p>We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.</p><p></p><p><b>
For Location:</b></p>
USA - TX - Waco<p></p><p><b>
U.S. Hourly Wage Range:</b></p>
$31.92 - $43.89<p><br>
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.</p><p></p><p>
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.</p><p></p><p><b>
EEO Statement</b></p><p><i>
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.</i></p><p></p><h2 class="jobSectionHeader"><b>
Locations</b></h2>
USA - TX - Waco<p></p><h2 class="jobSectionHeader"><b>
Worker Type</b></h2>
Employee<p></p><h2 class="jobSectionHeader"><b>
Worker Sub-Type</b></h2>
Regular<p></p><h2 class="jobSectionHeader"><b>
Time Type</b></h2>
Full time<p></p><p><b>
Job Exempt</b></p>
No</div><p></p>

Outpatient Registered Nurse RN

Explore 10000+ Customer care specialist i technical support in Training Jobs In Training Jobs In Person Role Jobs In Person Jobs In Training Jobs In Person Jobs In United States this December. Find roles across top companies and apply now to boost your career.