customer sales representative Jobs in Islamabad

customer sales representative

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associate technical client support

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digital marketing specialist

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client relation executive

customer care specialist

Surveying Corporation Consultation (SMC-private) Limited

The Customer Care Specialist will support the team in managing client accounts, coordinating proposals, and ensuring smooth execution of property management operations, with a focus on legal sector clients. This role requires excellent communication, strong organizational skills, and knowledge of compliance to maintain client relationships and ensure regulatory adherence.Candidate Must Have:<ul><li>Excellent written and verbal communication skills in English</li><li>At least 1 year of relevant experience in coordination &amp; client servicing (Investment Companies experienced preferred)</li><li>Strong organizational and multitasking abilities.</li><li>Basic knowledge of compliance requirements (KYC, AML, contracts)</li></ul>Key Responsibilities:Support &amp; Coordination-Property management<ul><li>Handle leaseholder and tenant enquiries (calls, emails, letters) promptly and professionally</li><li>Resolve customer issues and complaints effectively while maintaining a positive and empathetic approach.</li><li>Maintain detailed records of customer interactions and feedback.</li><li>Escalate complex issues to relevant departments when necessary.</li><li>Log and resolve enquiries, liaising with the maintenance and accounts department.</li><li>Support preparation of budgets, reports, and maintenance packs.</li><li>Coordinate with clients/leaseholders and issue required notices.</li><li>Maintain accurate records of correspondence, contracts, and compliance documents.</li><li>Prepare Quarterly reports for submission to clients.</li><li>Achieve performance targets, including response times, resolution rates, and customer satisfaction.</li><li>Provide general office/admin support for the management team.</li></ul>Legal Compliance<ul><li>Ensure all activities comply with , financial, and legal regulations.</li><li>Work closely with legal and compliance teams to review contracts and documents.</li><li>Support KYC/AML processes for onboarding new clients.</li></ul>Relationship Management<ul><li>Build and maintain strong client relationships, understanding their needs.</li><li>Resolve client queries efficiently and escalate complex matters as required.</li><li>Support account managers in client retention and upselling efforts.</li></ul>Reporting &amp; Administration<ul><li>Keep accurate records of agreements, invoices, and compliance documents.</li><li>Prepare regular sales performance reports for management.</li><li>Assist in preparing bids and tenders for banking or legal sector projects.</li></ul>Qualifications:<ul><li>Education: BA, O Levels, or BBA.</li><li>Experience: Minimum 1 year in sales coordination, client servicing, or business support</li><li>Skills: Proficient in MS Office Suite, CRM systems, and document management tools.</li></ul>Skills and Competences: <ul><li>Industry knowledge of property management and legal processes.</li><li>Strong organizational and administrative abilities.</li><li>High attention to detail, especially in compliance and documentation.</li><li>Client-focused approach with strong relationship-building skills.</li><li>Analytical mindset for reviewing contracts and data.</li><li>Collaborative and team-oriented.</li></ul>Job Type: Full-timePay: Rs50,000.00 per monthWork Location: In person

Customer Care Specialist- Civil

Surveying Corp

<div>
 
 The Customer Care Specialist will support the team in managing client accounts, coordinating proposals, and ensuring smooth execution of property management operations, with a focus on legal sector clients. This role requires excellent communication, strong organizational skills, and knowledge of compliance to maintain client relationships and ensure regulatory adherence.
 
 
 
 
 
 
 Candidate Must Have:
 
 
 <ul>
 <li>
 
 Excellent written and verbal communication skills in English
 
 </li>
 <li>
 
 At least 1 year of relevant experience in coordination &amp; client servicing (Investment Companies experienced preferred)
 
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 
 Basic knowledge of compliance requirements (KYC, AML, contracts)
 
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Support &amp; Coordination-Property management
 
 
 <ul>
 <li>
 
 Handle leaseholder and tenant enquiries (calls, emails, letters) promptly and professionally
 
 </li>
 <li>
 
 Resolve customer issues and complaints effectively while maintaining a positive and empathetic approach.
 
 </li>
 <li>
 
 Maintain detailed records of customer interactions and feedback.
 
 </li>
 <li>
 
 Escalate complex issues to relevant departments when necessary.
 
 </li>
 <li>
 
 Log and resolve enquiries, liaising with the maintenance and accounts department.
 
 </li>
 <li>
 
 Support preparation of budgets, reports, and maintenance packs.
 
 </li>
 <li>
 
 Coordinate with clients/leaseholders and issue required notices.
 
 </li>
 <li>
 
 Maintain accurate records of correspondence, contracts, and compliance documents.
 
 </li>
 <li>
 
 Prepare Quarterly reports for submission to clients.&nbsp;
 
 </li>
 <li>
 
 Achieve performance targets, including response times, resolution rates, and customer satisfaction.
 
 </li>
 <li>
 
 Provide general office/admin support for the management team.
 
 </li>
 </ul>
 
 
 Legal Compliance
 
 
 <ul>
 <li>
 Ensure all activities comply with , financial, and legal regulations.
 </li>
 <li>
 Work closely with legal and compliance teams to review contracts and documents.
 </li>
 <li>
 Support KYC/AML processes for onboarding new clients.
 </li>
 </ul>
 
 
 Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong client relationships, understanding their needs.
 </li>
 <li>
 Resolve client queries efficiently and escalate complex matters as required.
 </li>
 <li>
 Support account managers in client retention and upselling efforts.
 </li>
 </ul>
 
 
 Reporting &amp; Administration
 
 
 <ul>
 <li>
 Keep accurate records of agreements, invoices, and compliance documents.
 </li>
 <li>
 Prepare regular sales performance reports for management.
 </li>
 <li>
 Assist in preparing bids and tenders for banking or legal sector projects.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Education:
 
 BA, O Levels, or BBA.
 
 </li>
 <li>
 Experience: Minimum 1 year in sales coordination, client servicing, or business support
 </li>
 <li>
 Skills: Proficient in MS Office Suite, CRM systems, and document management tools.
 </li>
 </ul>
 
 
 
 
 
 Skills and Competences:
 
 
 <ul>
 <li>
 Industry knowledge of property management and legal processes.
 </li>
 <li>
 Strong organizational and administrative abilities.
 </li>
 <li>
 High attention to detail, especially in compliance and documentation.
 </li>
 <li>
 Client-focused approach with strong relationship-building skills.
 </li>
 <li>
 Analytical mindset for reviewing contracts and data.
 </li>
 <li>
 Collaborative and team-oriented.
 </li>
 </ul>
</div>

Customer Service Specialist - Property management

ASK Development pvt Limited

Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Customer Care Executive

FulfillKaro

Job Opportunity: Customer Service Representative Company: FulfillKaro &ndash; Your Trusted Partner in eCommerce Logistics Location: In Person Job Type: Full Time Date Posted: 17/08/2025 Salary: PKR 25000 to 30000 per monthAbout FulfillKaro FulfillKaro is a growing logistics company specializing in warehousing and courier services for eCommerce businesses. We prioritize customer satisfaction through efficient and timely delivery solutions.Key Responsibilities<ul><li>Serve as the first point of contact for customer inquiries and support</li><li>Respond to customer queries via phone WhatsApp or email in a timely and professional manner</li><li>Coordinate with internal teams to resolve customer concerns related to deliveries</li><li>Track and follow up on customer orders to ensure satisfaction</li><li>Maintain records of customer interactions and update internal systems</li><li>Escalate unresolved issues to the relevant departments when necessary</li></ul>Requirements<ul><li>Previous experience in customer service or support roles preferred</li><li>Excellent communication skills in Urdu and English spoken and written</li><li>Ability to manage multiple customer queries and resolve issues efficiently</li><li>Comfortable using Microsoft Office and messaging platforms</li><li>Good problem solving skills and attention to detail</li><li>A friendly and professional attitude</li></ul>What We Offer<ul><li>Competitive monthly salary</li><li>Supportive and team oriented work environment</li><li>Opportunity to grow in a fast paced eCommerce logistics company</li></ul>How to Apply<ul><li>Send your CV to jobs@fulfillkaro.pk</li><li>Or apply via WhatsApp at 03368882734</li><li>Please include your current location in the application</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Cutomer Service Representative

Caps IT Solutions

We are looking for a motivated and detail-oriented Business Development Manager to join our growing team. In this role, you will be responsible for managing client accounts and performing outreach to potential clients through cold calls. You&rsquo;ll serve as the main point of contact for assigned accounts, ensuring a high level of customer satisfaction and retention.Key Responsibilities:Act as the main liaison for assigned U.S.-based clients, managing all their front desk support needsBuild strong, long-term relationships with clients through consistent communication and professionalismMake outbound cold calls to small businesses in the U.S. to introduce our services and set up follow-upsUnderstand client pain points and communicate how our virtual receptionist services add valueCoordinate with the operations team to ensure smooth onboarding and service deliveryTrack and report performance, feedback, and client satisfactionMaintain accurate records in CRM and internal systemsRequirements:1&ndash;2 years of experience in customer service, account management, or telesalesExcellent English communication skills (spoken and written)Bachelor&rsquo;s degree from a recognized universityStrong problem-solving and client-handling skillsComfortable working night shift (9 AM to 6 PM Eastern Time)Positive attitude, team player, and highly organizedPerks:Fixed night shift (weekends off)US Federal Holidays off.Fast-growing company with career advancement opportunitiesHands-on training and supportive work environmentJob Type: Full-timeWork Location: In person

Customer Service specialist

Speak Easy Marketing PVT LTD

&lrm;&lrm;Company DescriptionShahCo Medical Pvt. Ltd., based in Islamabad, started as a distributor of a limited range of medical products and has quickly become one of the prominent companies in Pakistan. ShahCo's vision is to be recognized as one of the top Bio-Medical Engineering Solution Providers in the country, with a focus on technical development and advancements. The company is committed to providing innovative equipment and services to help healthcare providers better serve their patients.Role DescriptionThis is a full-time on-site role for a Product Specialist at ShahCo Medical Pvt. Ltd. in Islamabad. The Product Specialist will be responsible for tasks such as product demonstrations, customer training, sales support, and providing technical expertise to clients. They will collaborate with internal teams to enhance product offerings and support customer needs.&lrm;Key Responsibilities:<ul><li>Conduct daily market visits to generate leads and identify new business opportunities.</li><li>Deliver product demonstrations and technical presentations to hospitals, clinics, and healthcare institutions.</li><li>Prepare and manage technical documentation, including competitive analysis and product comparisons.</li><li>Collaborate with internal teams on RFQs, budget proposals, and tender submissions.</li><li>Build and maintain strong relationships with end-users, biomedical teams, and procurement departments.</li><li>Oversee order execution, ensure timely deliveries, and manage after-sales follow-ups.</li><li>Maintain up-to-date records of all activities, leads, and client interactions in the company CRM system.</li><li>Contribute to market intelligence, competitor benchmarking, and strategic product positioning.</li></ul>Ideal Candidate Profile:<ul><li>Bachelor&rsquo;s degree in Biomedical Engineering or a related healthcare/science field.</li><li>2&ndash;5 years of experience in the medical device industry, preferably with exposure to Radiology, Imaging Modalities, or Operating Room equipment.</li><li>Excellent presentation, documentation, and client engagement skills.</li><li>Familiarity with tender procedures and institutional sales processes.</li><li>Proactive, self-motivated, and a strong team player with a solution-oriented mindset.</li></ul>&lrm;What We Offer:<ul><li>&lrm;Competitive salary and travel allowances.</li><li>&lrm;Opportunity to work with cutting-edge interventional technologies.</li><li>&lrm;Platform to engage with leading physicians and healthcare institutions.</li><li>&lrm;A role that blends clinical practice, training, and strategic contribution.</li></ul>&lrm;To Apply:&lrm;Send your CV, cover letter, and a brief list of relevant procedures performed to:&lrm;HR@shahco.net&lrm;&lrm;Join us in transforming patient care through innovation and clinical excellenceJob Type: Full-timeWork Location: In person

Product Specialist

Jazz

<div>
 
 
 Grade Level: L1
 
 Location: Islamabad
 
 Last Date to Apply: 5th September 2026
 
 
 
 What is Process Development Specialist?
 
 
 <ul>
 <li>
 Identify potential areas of improvement and recommend ways to revamp the processes to improve customer experience
 </li>
 <li>
 Understand digital products and services to develop processes for enhanced CX
 </li>
 <li>
 Research, design, develop and digitalize processes to optimize customer experience
 </li>
 <li>
 Collect data for analysis to uncover areas for improvements and innovation
 </li>
 <li>
 Document current processes and define target digital process models
 </li>
 <li>
 Conduct random audit of processes to evaluate any potential challenges
 </li>
 <li>
 Have knowledge of processes on Insurance based business &amp; online marketplace business
 
 
 </li>
 </ul>
 
 The role reports directly to the Manager CX-Process Innovation Team in a 5 people team with an extended team of 17 team members
 
 
 
 
 What Process Development Specialist does?
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Analyze &amp; optimize existing digital processes to increase efficiency &amp; reduce process related cost as well as good customer experience
 </li>
 <li>
 AI based solutions to simplify and improve processes
 </li>
 <li>
 Develop &amp; Manage dashboards for data analysis to deep-dive and discover process improvements, track process trends, optimize performance, and derive actionable insights
 </li>
 <li>
 Collaborate with cross-functional teams, including marketing, pricing, technical and CX to ensure process alignment and cohesive product launch
 </li>
 <li>
 Focus on efficient workflow in the business operations functions &amp; achieve full digitalization
 </li>
 <li>
 Support CX and Commercial teams for projects impacting processes or customer experience
 </li>
 <li>
 Check &amp; provide feedback on digital application workflow
 
 
 
 
 Key Deliverables
 
 
 </li>
 <li>
 Development, improvement and management of processes and policies
 </li>
 <li>
 Ensure CX readiness for handling customer queries, complaints and requests. Provide full support for digital products launch and success
 </li>
 <li>
 Enhance Jazz processes customer awareness through digital channels
 </li>
 <li>
 A collaborative effort resulting in process simplification, leading towards the transformation journey at Jazz while providing high level customer experience
 </li>
 <li>
 Automation and digitization of customer experience and customer processes
 </li>
 <li>
 Ensuring the compliance of the processes and prevailing policies
 
 
 
 </li>
 </ul>
 
 
 Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 Requirements
 
 
 What are we looking for and what does it require to be Process Development Specialist?
 
 
 
 
 <ul>
 <li>
 Graduate from a recognized institute with 5+ years of relevant experience of implementing process improvement related projects
 </li>
 <li>
 Having knowledge of insurance, health, EdTech, Fintech based projects
 
 
 </li>
 </ul>
 
 
 Soft Skills And Technical Skills Required
 
 
 <ul>
 <li>
 Digital Products Process Design/redesign/Management
 </li>
 </ul>
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Digital Product Lifecycle Understanding
 
 <ul>
 <li>
 Six Sigma (Green belt or higher preferred)
 </li>
 <li>
 Project Management
 </li>
 <li>
 Analytical &amp; Presentation Skills
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Technical Skills
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Office
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MS Visio/Lucidchart
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AI Tools for research and process improvements
 
 
 
 
 
 
 Requirements
 
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 65 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Process Development Specialist

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