customer collaboration manager

Organic Mandya

Job Description: Retail Category ManagerPosition: Retail Category ManagerLocation: BengaluruExperience: 5+ years in retail management/category managementEmployment Type: Full-TimeRole Overview<ul><li>We are seeking a proactive and strategic Retail Category Manager to oversee and drive the growth of assigned product categories. The ideal candidate will ensure optimal product assortment, pricing strategies, and promotional activities to maximize sales and profitability. This role requires a deep understanding of customer preferences, market trends, and supply chain management.</li></ul>Key Responsibilities1. Category Strategy Development<ul><li>Develop and implement category strategies aligned with business objectives.</li></ul><ul><li>Analyze market trends, consumer behavior, and competitor activities to identify opportunities.</li></ul>2. Product Management<ul><li>Determine optimal product assortment and maintain inventory levels.</li></ul><ul><li>Collaborate with suppliers to source and negotiate pricing for quality products.</li></ul>3. Pricing and Promotions<ul><li>Develop competitive pricing strategies to maximize profitability.</li></ul><ul><li>Plan and execute category-specific promotions and marketing campaigns.</li></ul>4. Performance Analysis<ul><li>Monitor sales performance, margins, and inventory turnover for the category.</li></ul><ul><li>Generate reports and provide actionable insights to improve category performance.</li></ul>5. Cross-functional Collaboration<ul><li>Work closely with sales, marketing, and supply chain teams to align category goals.</li></ul><ul><li>Ensure timely product launches and promotional activities.</li></ul>6. Customer Experience<ul><li>Focus on improving customer satisfaction by curating high-demand products.</li></ul><ul><li>Gather customer feedback to refine category offerings.</li></ul>Requirements<ul><li>Proven experience in category management, retail merchandising, or similar roles.</li></ul><ul><li>Strong analytical skills with expertise in market and data analysis.</li></ul><ul><li>Excellent negotiation and vendor management capabilities.</li></ul><ul><li>Proficiency in retail software, inventory management tools, and data visualization platforms.</li></ul><ul><li>Strong communication and interpersonal skills for cross-functional collaboration.</li></ul><ul><li>Knowledge of [specific industry/category, e.g., grocery, electronics, apparel].</li></ul>Preferred Skills<ul><li>Experience with e-commerce and omnichannel retail strategies.</li></ul><ul><li>Advanced Excel skills and familiarity with tools like SAP, Oracle Retail, or similar.</li></ul><ul><li>Understanding of customer segmentation and buying patterns.</li></ul>Job Type: Full-timePay: ₹50,000.00 - ₹70,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Experience:<ul><li>total work: 6 years (Required)</li></ul>Work Location: In person

Category Manager

Redcliffe Labs

<div>
 
 Position Title:
 
 Manager &ndash; Brand Partnerships
 
 
 
 Department:
 
 Marketing
 
 
 
 Location:
 
 Noida (Head Office)
 
 
 
 Experience Required:
 
 4 &ndash; 5 years
 
 
 
 Industry Preference:
 
 Diagnostics
 
 
 
 Education:
 
 MBA/PGDM in Marketing, Business Development
 
 
 
 About Us
 
 
 
 Redcliffe Labs is India's fastest growing omnichannel Pan India diagnostics service provider having its services in 220+ cities through a network of 80+ owned advanced labs and 2000+ Collection Centres powered by home sample collection across India. We are on a mission to provide quality healthcare services at affordable rates making diagnostics easily accessible and convenient to one and all.
 
 
 
 Role Summary
 
 
 
 Redcliffe Labs is seeking a strategic and results-driven Brand Partnership Manager/Senior Manager to lead cross-brand alliances that drive customer engagement, quality collaborations, and business growth. The ideal candidate will bring 4&ndash;5 years of proven experience in building high-impact brand partnerships, with a sharp eye for quality, innovation, and measurable outcomes.
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Partnership Development
 
 
 
 <ul>
 <li>
 Identify, evaluate, and secure quality-driven cross-brand partnerships for product selling, joint promotions, and customer engagement programs.
 </li>
 <li>
 Build a strong pipeline of relevant partners that align with Redcliffe&rsquo;s brand values and business objectives.
 
 
 </li>
 </ul>
 
 End-to-End Partnership Management
 
 
 
 <ul>
 <li>
 Drive the complete partnership cycle&mdash;prospecting, outreach, negotiation, contracting, and execution&mdash;while maintaining a high standard of quality and compliance.
 </li>
 <li>
 Develop co-branded campaigns, loyalty programs, and collaborative offers that deliver tangible customer value.
 
 
 </li>
 </ul>
 
 Quality &amp; Customer Engagement
 
 
 
 <ul>
 <li>
 Ensure all partnerships uphold Redcliffe&rsquo;s commitment to quality in execution, communication, and customer experience.
 </li>
 <li>
 Monitor partner deliverables to guarantee consistent service levels and brand integrity.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Partner with marketing, product, operations, and sales teams to ensure smooth implementation of campaigns and activations.
 </li>
 <li>
 Coordinate with internal stakeholders to maintain timely, high-quality execution across all touchpoints.
 
 
 </li>
 </ul>
 
 Performance &amp; Reporting
 
 
 
 <ul>
 <li>
 Track key KPIs including partnership ROI, customer engagement metrics, and revenue impact.
 </li>
 <li>
 Prepare regular reports with insights and recommendations to enhance quality and efficiency of future partnerships.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Communication &amp; Presentation: Exceptional verbal and written communication with the ability to pitch and present ideas effectively.
 </li>
 <li>
 Market Contacts: Strong network and connections across key industries to quickly identify and onboard potential partners.
 </li>
 <li>
 Collaboration: Ability to work seamlessly across teams and with external stakeholders to drive joint success.
 </li>
 <li>
 Innovation: Creative thinking to conceptualize unique partnership opportunities and customer engagement strategies.
 
 
 </li>
 </ul>
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Experience: 4&ndash;5 years of proven success in brand partnerships, strategic alliances, or business development.
 </li>
 <li>
 Demonstrated ability to deliver high-quality collaborations that improve customer experience and drive measurable results.
 </li>
 <li>
 Strong negotiation and relationship management skills with a data-driven approach.
 </li>
 <li>
 Ability to thrive in a fast-paced, growth-oriented environment while maintaining excellence and quality standards.
 
 
 </li>
 </ul>
 
 Preferred Profile
 
 
 
 <ul>
 <li>
 MBA/PGDM in Marketing, Business Development, or a related field (preferred but not mandatory).
 </li>
 <li>
 Established network of brand and agency contacts, especially in healthcare, wellness, lifestyle, or consumer-focused industries.
 </li>
 <li>
 Experience in creating quality-led customer engagement initiatives through cross-brand tie-ups.
 
 
 </li>
 </ul>
 Brand Partnerships,Negotiation &amp; Relationship Management,Cross-Functional Collaboration
</div>

Brand Partnership Manager

Domino's

<div>Company Description 
Great Pay, Flexible Hours, Be part of an amazing team! 
Job Description 
We are seeking an Assistant Manager to join our team at 1001 W Fayette Ave. in Effingham, United States. In this role, you will support the store manager in overseeing daily operations, ensuring excellent customer service, and driving team performance.<ul><li>
Assist in managing daily store operations and ensuring smooth workflow</li><li>
Support the store manager in achieving sales targets and implementing company policies</li><li>
Supervise and motivate staff members to maintain high performance standards</li><li>
Handle customer inquiries, complaints, and resolve issues promptly</li><li>
Participate in inventory management and stock control</li><li>
Assist in staff scheduling, training, and development</li><li>
Ensure compliance with health, safety, and security regulations</li><li>
Contribute to creating a positive work environment and fostering team collaboration</li><li>
Perform administrative tasks such as reporting and record-keeping</li><li>
Step in for the store manager when necessary</li></ul> 

Qualifications 
<ul><li>
Proven leadership and team management skills</li><li>
Excellent communication and interpersonal abilities</li><li>
Strong problem-solving and decision-making skills</li><li>
Customer service-oriented mindset</li><li>
Proficiency in time management and multitasking</li><li>
Computer literacy, including familiarity with MS Office suite</li><li>
High school diploma or equivalent</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Ability to stand for extended periods and lift up to 25 pounds</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Assistant Manager (02904) 1001 W Fayette Ave.

Sscegypt

Customer Success Manager (CSM),plays a crucial role inensuring client satisfaction and retention by guiding them through their journey with our services, from onboarding to long-term usage.They build relationships, address concerns, and identify opportunities for growth and expansion.Key Responsibilities of a Success Manager (CSM): Customer Onboarding and Training:Guiding new customers through the initial stages of adoption and ensuring they understand how to use the product or service effectively. Relationship Management:Building and maintaining strong, trusting relationships with key client stakeholders. Proactive Issue Resolution:Identifying potential problems early and working to solve them before they impact customer satisfaction. Performance Monitoring:Tracking and analyzing customer usage, identifying trends, and flagging areas for improvement. Customer Success Planning:Helping clients develop and achieve their goals using the product or service. Up-selling and Cross-selling:Identifying opportunities to expand client relationships and increase revenue. Internal Collaboration:Working with sales, product, and other internal teams to ensure client success. Feedback Collection:Gathering customer feedback and providing it to internal teams to improve the product or service.A Cyber Security Pre-sales Consultant isresponsible for driving revenue growth by providing technical expertise, conducting services demonstrations, mainly in the area of GRC and assisting in the development of proposals and solutions for clients.They act as a trusted advisor, understanding client needs and communicating insights to the sales team.The services provided in this domain (IT framework, ISO 27001, CCC, GRC domain, .etc)Key Responsibilities: Technical Expertise:Possess a deep understanding of cybersecurity frameworks, products, and services. Solution Design:Develop and present tailored security solutions that meet client needs, often including designs, proposals, and technical documentation. Customer Engagement:Build relationships with clients, understand their challenges, and offer expert advice. Sales Support:Work closely with the sales team to qualify opportunities, prepare proposals, and assist in closing deals. Product Demonstrations:Conduct product demos and proof-of-concept sessions to showcase solutions. Requirements Gathering:Collect and analyze customer requirements, conducting workshops and presentations to understand their needs. Commercial Documents:Assist in creating and updating commercial documents like RFPs and RFIs. Staying Current:Keep up with industry trends, competitor offerings, and emerging technologies. Collaboration:Work with internal teams, partners, and vendors to ensure successful solution delivery.<img src="https://www.jobg8.com/Tracking.aspx?m1MhrCgiSOhtx8g2aWCYwsTa2UWIMSugc" width="0" height="0" />

Customer Success Manager

Eathai restaurant

Job Title: Marketing ManagerReports to: CEO / Operations ManagerDepartment: MarketingLocation: Head Office (with branch visits when needed)Job PurposeThe Marketing Manager is responsible for building brand awareness, increasing customer traffic, and driving sales across all outlets and concepts. They will design and implement marketing strategies, manage social media and digital presence, coordinate campaigns, and analyze performance to ensure ROI.Key ResponsibilitiesBrand &amp; Strategy<ul><li>Develop and execute marketing plans</li><li>Maintain brand consistency across all platforms (English &amp; Arabic).</li><li>Identify growth opportunities in new markets.</li></ul>Digital &amp; Social Media<ul><li>Manage content strategy for Instagram, TikTok, Facebook, and other platforms.</li><li>Coordinate photography, videography, and influencer campaigns.</li><li>Monitor engagement, respond to comments, and build community.</li></ul>Campaigns &amp; Promotions<ul><li>Plan and execute promotions, seasonal offers, and events.</li><li>Collaborate with Operations Manager and Head Chef on new product launches.</li><li>Track and report campaign results.</li></ul>Market Research &amp; Analytics<ul><li>Analyze competitors and industry trends.</li><li>Monitor sales data and link it with marketing performance.</li><li>Provide monthly reports on ROI, customer acquisition, and engagement metrics.</li></ul>Team &amp; Collaboration<ul><li>Supervise marketing officers/assistants.</li><li>Work closely with Operations, HR, and Accounting teams.</li><li>Coordinate with external agencies when required.</li></ul>Interested candidates please share CV to Hr@eathaibh.com mentioning job title &quot; Marketing Manager&quot;Job Type: Full-time

Marketing Manager

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Central &amp; Eastern Anatolia &amp; Blacksea Sales Manager<div> 
Your role and responsibilities
We are looking for Sales Engineer who will be able to demonstrate knowledge in ABB within Electrification in Ankara -Turkiye. 
Reporting to the Central &amp; Eastern Anatolia &amp; Blacksea Sales Manager, you will be responsible for the sale of innovative ABB EL Global Markets in Electrification Turkiye. You will use your experience to build long-standing customer relationships, identifying effective solutions for customer needs.<ul><li>
Responsible for sales of ELSP &amp; ELSB products within a designated market in accordance with strategy. Build long term customer relationships and manage resolution to specific customer needs and issues. Identify and develop sales opportunities</li><li>
Sells products to customers, focusing on volume, mix and profitability targets for assigned business. Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product, and align to provide a solution. Ensures a positive customer experience throughout the sales process</li><li>
Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.Creates added value for the customer and ABB and ensures the effective completion of transactions, contracts, and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions)</li><li>
Identifies and facilitates the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration- how sharing and cross -collaboration</li></ul> 
Qualifications for the role
<ul><li>Bachelor degree in electrical/electronics engineering</li><li>
Min 5 years of experience in Sales Channel (Distribution/ OEM) and account management</li><li>
Experience in low voltage product sales</li><li>
Intermediate level of English skills, Turkish knowledge is a must</li><li>
Agile, collaborative and solution-oriented profile with effective interpersonal and decision-making skills</li></ul></div>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Sales Specialist - Product

Lucidya

<div><h3 class="jobSectionHeader">About Lucidya</h3>
Lucidya is a leading AI-powered Customer Experience Management (CXM) platform that enables brands to listen, understand, and engage with their customers across multiple channels. As part of our ambitious growth and innovation roadmap, we are launching a new AI Agent platform designed to automate and elevate customer interactions through cutting-edge artificial intelligence.
This is a strategic, ground-floor opportunity to join a small, dedicated team at the forefront of an emerging market. You won&rsquo;t just manage tasks - you will shape the product&rsquo;s vision, strategy, and execution, leaving a tangible mark on a transformative platform.<h3 class="jobSectionHeader">
Role Overview</h3>
As the Senior Product Manager for the AI Agent platform, you will own the entire product lifecycle - from defining and refining the roadmap to driving discovery with clients, collaborating closely with engineering and design teams, and delivering high-impact features that meet evolving market and customer needs.
You will be the key driver ensuring that our AI Agent delivers exceptional customer experience every day, continuously improving based on data, feedback, and market trends.<h3 class="jobSectionHeader">
Your Team &amp; Collaboration</h3>
You will lead a high-performing, cross-functional team that includes:<ul>
<li>
2 Front-end Engineers</li>
<li>2 Backend Engineers</li>
<li>3 AI Engineers</li>
<li>1 Senior Product Designer</li>
<li>1 Software Quality Assurance Specialist</li>
<li>Solution Consultant</li>
</ul>
Your collaboration extends across Lucidya&rsquo;s broader product teams (Social Listening, Engage), Sales and Customer Success teams, clients for discovery and validation, external integration partners, and AI leadership (Director of AI, AI Agent Engineering Manager).<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Own and drive the product roadmap for the AI Agent platform, aligning priorities with business goals and client needs.</li>
<li>Lead continuous discovery efforts with customers and internal stakeholders to validate and refine product direction.</li>
<li>Define product scope, releases, and success metrics; monitor agent performance post-launch.</li>
<li>Translate client feedback into actionable product improvements and feature enhancements.</li>
<li>Collaborate with AI engineers to define agent use cases and capabilities.</li>
<li>Identify and prioritize integrations with third-party platforms and Lucidya modules based on business value.</li>
<li>Stay abreast of AI Agent industry trends and emerging technologies, evaluating their potential impact on our product.</li>
<li>Test and vet new tools and technologies to drive innovation and efficiency.</li>
</ul><h3 class="jobSectionHeader">Day-to-Day Activities</h3><ul>
<li>Conduct regular sync meetings with engineering and design teams for alignment on scope, priorities, and delivery timelines.</li>
<li>Prioritize and manage the product backlog in support of roadmap execution.</li>
<li>Engage in client discovery sessions and calls to gather insights and validate product decisions.</li>
<li>Write and refine detailed product specifications and user stories.</li>
<li>Review designs and provide constructive feedback to ensure usability and alignment.</li>
<li>Track and analyze product KPIs and agent performance data.</li>
<li>Coordinate with cross-functional stakeholders to ensure seamless product delivery.</li>
</ul><h3 class="jobSectionHeader">What Success Looks Like</h3><ul>
<li>Rapidly shape and execute a clear product vision and roadmap that resonates with client needs and market opportunities.</li>
<li>Establish robust discovery and feedback loops that consistently improve product-market fit.</li>
<li>Deliver scalable AI Agent features and integrations that drive customer satisfaction and business growth.</li>
<li>Foster strong collaboration and communication across technical and non-technical teams.</li>
<li>Demonstrate agility in navigating an evolving AI landscape and fast-moving market dynamics.</li>
</ul><h3 class="jobSectionHeader">Challenges You&rsquo;ll Overcome</h3><ul>
<li>Navigating the fast-evolving AI Agent market by continuously monitoring trends and making strategic decisions.</li>
<li>Extracting true client pain points when customer understanding of AI capabilities may be limited.</li>
<li>Quickly ramping up on technical and AI concepts to effectively partner with engineers and AI experts.</li>
</ul>
Requirements
Experience:<ul>
<li>
5+ years as a Product Manager in B2B SaaS environments.</li>
<li>Experience with AI-powered products is a strong plus (focus on building AI-enabled features, not AI model development).</li>
</ul>
Skills &amp; Qualifications:<ul>
<li>
Native Arabic speaker with professional proficiency in English.</li>
<li>Exceptional discovery skills to extract actionable insights from client feedback.</li>
<li>Strong prioritization and decision-making abilities, balancing trade-offs effectively.</li>
<li>Comfortable working closely with engineering teams and understanding technical concepts.</li>
<li>Excellent communication skills for diverse stakeholder engagement.</li>
<li>Creative and logical thinker with a hands-on mindset - willing to explore new tools and technologies.</li>
<li>Adaptable to ambiguity in a fast-paced, evolving product environment.</li>
<li>Market-aware: continuously researches AI, CXM, and competitive trends.</li>
</ul><h3 class="jobSectionHeader">
Interview Process</h3><ul>
<li>MawHub Screening</li>
<li>Technical Interview with Kassem Bagher (AI Agent Engineering Manager) &amp; Hasan Al-Hendi (Head of Product)</li>
<li>Final Interview with Tarik Shalby (General Manager - AI Agent) &amp; Qaiser Khan (Director of AI)</li>
</ul>
If you&rsquo;re passionate about AI, customer experience, and building products that redefine how brands engage with customers, we want to hear from you. Join us and help shape the future of AI-driven customer interactions.</div>

Senior Product Manager - AI Agent Platform

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