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customer coordinator

AL MENHAZ COFFEE SUPPLIES LLC

Job Title :Customer Coordinator - Technical DepartmentLocation: Abu Dhabi, UAE Job Type: Full-timeWe are looking for a Customer Coordinator to join our Technical Department. The ideal candidate will be responsible for handling customer inquiries, coordinating with the technical team, and ensuring smooth communication and service delivery.Key Responsibilities:<ul><li>Handle customer calls, emails, and WhatsApp inquiries professionally.</li><li>Coordinate with the technical team for service scheduling, follow-ups, and job updates.</li><li>Prepare and follow up on quotations, service reports, and job tickets.</li><li>Maintain customer records and ensure timely updates in the system.</li><li>Assist in resolving customer issues and provide timely feedback.</li><li>Ensure proper communication between customers and the technical department.</li><li>Prepare daily and weekly reports for the department.</li><li>Support the Technical Manager with administrative tasks when required.</li></ul>Requirements:<ul><li>Strong communication skills in English (Arabic is an advantage).</li><li>Proficiency in MS Office, especially Outlook, Excel, and Word.</li><li>Experience in coordinating with technical/service teams is an advantage.</li><li>Ability to handle pressure and manage multiple tasks.</li><li>Good customer service and problem-solving skills.</li><li>Familiar with WhatsApp Business, email handling, and basic documentation.</li></ul>Benefits:<ul><li>Good salary package</li><li>Visa, insurance, and benefits as per UAE labour law</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Coordinator: 2 years (Required)</li></ul>Language:<ul><li>TAGALOG (Required)</li><li>English (Preferred)</li></ul>

Customer Coordinator

Be Healthy Cloud Kitchens

We are seeking a motivated and detail-oriented Nutritionist &amp; Customer Service Coordinator to join our team, a leading meal plan company in the UAE. This dual role combines nutritional expertise with exceptional customer service to support our clients in achieving their health and wellness goals. The ideal candidate will have a passion for nutrition, strong communication skills, and the ability to deliver personalized customer experiences.Key ResponsibilitiesIMP: Nutrition Support:<ul><li>Assist in designing and reviewing meal plans tailored to clients&rsquo; dietary needs, preferences, and goals (e.g., vegan, high-protein, gluten-free, weight loss).</li><li>Provide nutritional guidance and answer client queries about meal plans, portion sizes, and dietary requirements.</li></ul>1. Order Management<ul><li>Handle meal plan subscriptions (start, pause, cancel, modify).</li><li>Track order confirmations and ensure delivery timelines are communicated.</li><li>Manage last-minute changes (e.g. delivery location, skip a day).</li></ul>2.Customer Communication<ul><li>Respond to inquiries via WhatsApp, phone, email, live chat, and social media.</li><li>Send reminders for payment renewals or plan expirations.</li><li>Update customers on holiday schedules or special promotions.</li><li>Communicate clearly in English</li></ul>3. Delivery Coordination<ul><li>Liaise with delivery teams to ensure timely delivery.</li><li>Address failed deliveries or incorrect addresses.</li><li>Communicate any delivery delays due to traffic, weather, or other factors.</li></ul>4. Feedback &amp; Complaint Handling<ul><li>Gather customer feedback on meals and service.</li><li>Resolve complaints about food quality, delivery, or service delays.</li><li>Offer compensations (e.g. replacement meal, discount) when needed.</li></ul>5. ERP &amp; CRM Management<ul><li>Update customer records on CRM if available</li><li>Log interactions and track customer concerns for resolution and analysis.</li><li>Use CRM for order tracking or internal coordination.</li></ul>6. Coordination with Operations team and kitchen<ul><li>Collaborate with the kitchen/chef team for special requests or allergies.</li><li>Work with logistics for optimized routing and delivery schedules.</li><li>Provide insights from customer feedback to marketing and product teams.</li></ul>7. Sales &amp; Upselling --&gt; we can add this task<ul><li>Promote additional services (be representative in events)</li><li>Encourage plan upgrades (e.g., from weekly to monthly plans).</li><li>Offer trial plans or refer-a-friend incentives.</li></ul>Skills Required<ul><li>Excellent communication and interpersonal skills.</li><li>Basic knowledge of nutrition.</li><li>Ability to multitask and work under pressure.</li></ul>Hybrid RoleJob Type: PermanentPay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Are you Emirati?</li></ul>Experience:<ul><li>Nutritionist: 1 year (Preferred)</li></ul>

Nutritionist & Customer Service Coordinator - Emirati

DELTA GULF GROUP

Full job descriptionJob Title: Sales Coordinator &ndash; Transport &amp; Logistics IndustryLocation: Abu Dhabi Employment Type: Full-time Experience Required: 3-5 yearsAbout the RoleWe are hiring a dedicated and proactive Sales Coordinator to join our team in the transport and logistics sector. The ideal candidate will support the sales team, manage customer inquiries, prepare quotations, and ensure smooth coordination between operations, clients, and internal departments.Key Responsibilities<ul><li>Assist the sales team in day-to-day activities and client communication</li><li>Prepare quotations, sales proposals, and transport service rates</li><li>Coordinate bookings and follow-up on shipments with operations teams</li><li>Handle customer inquiries, resolve issues, and ensure timely updates</li><li>Build and maintain strong customer relationships</li><li>Support the sales team in achieving monthly and annual revenue targets</li></ul>Requirements<ul><li>Experience in the Oil &amp; Gas transport, logistics, or supply chain industry (preferred)</li><li>Strong communication and customer service skills</li><li>Ability to multitask and work under pressure</li><li>Proficiency in MS Office (Excel, Word,)</li><li>Detail-oriented, organized, and proactive</li></ul>What We Offer<ul><li>Competitive salary and incentives</li><li>Professional growth and training opportunities</li><li>Opportunity to work in a fast-growing sector</li></ul>Job Type: Full-timeJob Type: Full-timeExperience:<ul><li>Sales Officer: 3 years (Preferred)</li></ul>License/Certification:<ul><li>Driving License (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Sales Officer (Oil & Gas Transport)

Alliance Mechanical Equipment

Alliance Group is a leading supplier of building materials in the UAE. We are currently looking for a skilled and dedicated Sales Coordinator (Male Candidates Only) to join our team and support our ongoing growth and success.Key Responsibilities:<ul><li>Provide administrative support to the sales team on a daily basis.</li><li>Process sales orders, prepare invoices, and coordinate timely deliveries.</li><li>Handle customer inquiries via phone, email, and in-person.</li><li>Maintain and update customer records and CRM databases.</li><li>Monitor sales targets and prepare regular performance reports for the Sales Manager.</li><li>Generate monthly, quarterly, and annual sales reports.</li><li>Ensure availability of product information, brochures, and promotional materials.</li><li>Assist in creating sales presentations, proposals, and quotations.</li><li>Follow up with clients to ensure satisfaction and resolve concerns promptly.</li><li>Coordinate with marketing, logistics, and finance teams for smooth operations.</li></ul>Requirements:<ul><li>Proven experience as a Sales Coordinator, Sales Administrator, or similar role.</li><li>Strong organizational, time-management, and multitasking abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel); experience with ERP systems such as SAP, Oracle, or similar is an advantage.</li></ul>Job Type: Full-time

Sales Coordinator

Apex Trading

Sales coordinatorLogistics arrangementCustomer serviceJob Type: Part-timePay: From AED2,000.00 per month

Sales Support

Work standard

Overview Logistic Coordinator A reputable logistics company in Abu Dhabi is seeking a highly organized and detail-oriented Logistic Coordinator to join our team. As a Logistic Coordinator, you will be responsible for coordinating and overseeing the transportation of goods, managing inventory levels, and ensuring timely delivery to our clients. Responsibilities <ul><li>Coordinate with suppliers, carriers, and freight forwarders to ensure smooth transportation of goods.</li><li>Track inventory levels and manage stock movements.</li><li>Plan and schedule shipments based on customer orders.</li><li>Communicate with customers regarding shipment statuses and any delays or issues.</li><li>Ensure all necessary documentation is completed accurately and on time.</li><li>Monitor shipping costs to maintain budget and negotiate rates with carriers when necessary.</li><li>Conduct regular inspections of warehouse facilities to ensure compliance with safety regulations.</li><li>Implement strategies to improve transportation efficiency, reduce costs, and optimize delivery times.</li></ul> Requirements <ul><li>Bachelor's degree in Logistics or related field preferred.</li><li>Minimum of 2 years experience in logistics coordination or supply chain management.</li><li>Strong understanding of supply chain processes and procedures.</li><li>Excellent organizational skills with the ability to manage multiple tasks simultaneously.</li><li>Proficient in Microsoft Office Suite and logistics software programs.</li><li>Strong communication skills with the ability to interact effectively with suppliers, customers, and team members of diverse backgrounds.</li><li>Ability to work independently as well as collaborate as part of a team.</li></ul> Salary Salary: 1500$ per month Additional Information Preference will be given to candidates who are Pakistani or Malayalee nationals. This is a full-time position without accommodation. Visa sponsorship will be provided for qualified candidates.

Logistician

MA Shine General Maintenance and Real Estate Management

Our team Currently offering career opportunities in Abu Dhabi we are seeking the below position.Office Coordinator - Fluent in English and literature, and Arabic language is an advantage.What you will do:The Maintenance Coordinator Operate Annual Maintenance Contract (AMC). Your role builds long-term relationships with selected Owners and property management to drive the sales on new projects / Annual Maintenance Contracts (AMC) agreements.Working closely with the Directors and also, taking the lead in the development of new business.Job Responsibilities:&middot; Coordinate with Maintenance operation with teams and client.. Dealing with tenants and property owners.. Coordinate maintenance teams schedule.. Coordinate on technical and feasibility studies including site investigations.. Scheduling material and equipment purchases and deliveries.&middot; Preparing technical presentations that explain the products and services of the company to customers or prospective clients.&middot; Seek quotations from the sub-vendor, sub-contractor, etc.&middot; Review tender documents and understand or else seek clarifications from either the customer or the department manager.&middot; Building and maintaining effective customer relationships.&middot; Contribute to the development of marketing, customer retention, advertising, pricing, and distribution strategies for the district or branch.&middot; Working closely with the Design Engineers to fulfill customer/client requirements.&middot; Determining improvements by analyzing equipment or services offered and proposing changes in equipment, processes, or use of materials or services.&middot; Anticipate customers&rsquo;/clients&rsquo; needs and provide appropriate solutions or recommendations that meet their requirements. Or demonstrate proposed cost reductions.&middot; Stay abreast of the market conditions and trends in the field pertinent to services and products.&middot; Identifying new products/services that may be of value to add to the company product range based on the feedback from customers and competitors.&middot; Coordinating with the credit control team and follow up on the Credit Facility application for newly acquired customers/clients.&middot; Working effectively with the company&rsquo;s management and the sales team to develop long-term strategic relationships.&middot; Responsible for administering, communicating and complying with all company policies and procedures, whether formally or informally communicated.&middot; Supporting the accounts team to ensure that receivables are collected on time and at the best communication practice possible.&middot; Contributing to team effort by accomplishing related results as needed.Requirements.Minimum of 3 years experience of supervising field in Facility Management.Strong verbal, written, and interpersonal skills.Problem-solving skills.The ability to think methodically and to manage projects.Ability to work to deadlines and within budgets.Excellent verbal and written communication skills.Fluent in English and Arabic language and literature.Can work under pressure.Motivated and positive thinker.Job Type: ContractContract length: 24 monthsPay: AED2,000.00 - AED2,500.00 per monthJob Types: Full-time, Contract Contract length: 24 monthsPay: AED2,000.00 - AED2,500.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Maintenance Coordinator: 3 years (Required)</li></ul>Language:<ul><li>Fluent in English, and Arabic is an advantage (Required)</li></ul>

Maintenance Office Coordinator

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