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customer experience leader

Unilever

<div>
 Unilever is currently hiring for Customer Experience Executive
 
 
 Function: Supply Chain
 
 
 Reports to: Customer Service Manager
 
 
 Scope: Local
 
 
 Location: &Uuml;mraniye Head Office- &Idot;stanbul
 
 
 Terms &amp; Conditions: Full Time
 
 
 
 About Unilever
 
 
 
 With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world.
 
 
 At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future.
 
 
 
 Job Purpose
 
 
 
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. CSE acts as primary contact within SC for customer communications, decision making processes and cross functional alignment involving customer related issues. Besides, CSE is responsible for team guidance in E2E order management processes. The role will work in close communication with Customer Development, Demand Planning and Logistics teams to generate future fit SC strategy that will endorse and sustain customer experience.
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 <ul>
 <li>
 Building long term customer experience strategy supported by short-midterm agenda to improve customer relations.
 </li>
 <li>
 Balance SC priorities with customer expectations and needs, enhancing SC responsiveness.
 </li>
 <li>
 Utilizing SC expertise to balance all aspects of the business for sustainable customer service performance.
 </li>
 <li>
 Utilizing SC expertise to balance all aspects of the business for sustainable customer service performance.
 </li>
 <li>
 Collaborating with customers to gather insights on potential improvement areas for service performance.
 </li>
 <li>
 Guiding the team on operational issues to enable a better customer experience in E2E order to delivery process.
 </li>
 <li>
 Implementing periodic root cause analysis in service KPIs and define improvement areas, triggering action planning with both internal and external stakeholders.
 </li>
 <li>
 Designing automation projects to reduce any potential NVAA, endorsing real time data visibility and digitalization within the team.
 </li>
 <li>
 Improving product availability by meeting customer demands around Turkey.
 </li>
 <li>
 Designing user-friendly interfaces with internal and external stakeholders to increase the service level.
 </li>
 <li>
 Guiding CFS team on solution generation for daily operational issues.
 </li>
 <li>
 Data visibility projects both internally and externally (customer connectivity).
 
 
 </li>
 </ul>
 
 Experiences &amp; Qualifications
 
 
 
 <ul>
 <li>
 BSc. in Engineering
 </li>
 <li>
 Excellence in both Turkish and English communication
 </li>
 <li>
 Expertise in communication skills as well as influencing &amp; persuading
 </li>
 <li>
 Leadership skills
 </li>
 <li>
 Analytical thinking and data analysis competencies
 </li>
 <li>
 Working Knowledge of SAP
 </li>
 <li>
 Being a solution oriented team player, dynamic and able to adapt to a fast-paced environment
 </li>
 <li>
 Excellent presentation preparation skills
 </li>
 <li>
 Ability to work both independently and as part of a cross-functional team
 </li>
 <li>
 Min 2 years of SC experience
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Problem solving
 </li>
 <li>
 Effective Communication
 </li>
 <li>
 Customer Experience
 </li>
 <li>
 Digital Awareness
 </li>
 <li>
 Change Management
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Collaboration
 </li>
 <li>
 Data Analytic
 </li>
 <li>
 Risk Management
 
 
 </li>
 </ul>
 
 Leadership
 
 
 
 <ul>
 <li>
 You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
 </li>
 <li>
 As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
 </li>
 <li>
 Critical SOL (Standards of Leadership) Behaviors
 </li>
 <li>
 PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
 </li>
 <li>
 PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
 </li>
 <li>
 CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
 </li>
 <li>
 PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
 </li>
 <li>
 AGILITY: Explores the world around them, continually learning and developing their skills.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

Customer Experience Executive

Eren Perakende

<div>
 
 For more than 35 years, Eren Retail has been bringing the world&rsquo;s leading brands to customers in Turkey. In 1990, the company entered into a partnership with Devanlay, beginning the licensed production and distribution of Lacoste. Since then, Eren Retail has served as the Turkish distributor for globally renowned brands such as Burberry, Gant, Nautica and Converse.
 
 
 
 
 
 In 2008, it launched Occasion stores, followed by the creation of the SuperStep store concept in 2012. Strengthening its online presence in 2020 through a multi-channel strategy, Eren Retail redefined retailing as an experiential journey with House of SuperStep.
 
 
 
 
 
 Expanding its portfolio with brands such as Intersport, SuperKids, Fashfed, United4 and HeartBeat, Eren Retail continues to operate with an experience&ndash;focused strategy. Today, the company has a presence in 25 countries, employs over 8,000 people and manages nearly 700 stores along with 17 digital channels worldwide.
 
 
 
 
 
 In line with our innovative approach to enhancing the customer journey across all channels, we are looking for a
 
 Customer Experience Director
 
 to design and deliver premium experiences for our brands.
 
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Lead and manage Customer Service and Customer Experience teams, fostering a culture of excellence and customer-centricity,
 </li>
 <li>
 Design and continuously optimize the end-to-end customer journey across all touchpoints to deliver a seamless, premium experience,
 </li>
 <li>
 Oversee call center operations and communication platforms (IVR, CRM, chat, call routing) to ensure efficient and personalized interactions,
 </li>
 <li>
 Analyze customer feedback and satisfaction metrics (NPS, CSAT) to identify improvement opportunities and implement data-driven strategies,
 </li>
 <li>
 Develop and monitor KPIs for teams and individuals, ensuring performance aligns with strategic objectives,
 </li>
 <li>
 Handle escalated customer issues and complaints with solution-oriented approaches, driving continuous improvement initiatives,
 </li>
 <li>
 Collaborate with Product, Marketing, Operations, and Business teams to ensure customer experience strategies align with overall brand objectives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 10+ years leading multi-channel contact centers (phone, email, chat, social), with at least 7 years in leadership roles,
 </li>
 <li>
 Strong strategic leadership with proven ability to develop high-performing teams and drive a customer-first culture,
 </li>
 <li>
 Experience in process improvement, change management, and performance optimization,
 </li>
 <li>
 Advanced analytical skills, data-driven decision making, and KPI management,
 </li>
 <li>
 Proficient in CRM, call center technologies, and MS Office; able to implement tech solutions effectively,
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills, influencing at all organizational levels,
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant field.
 </li>
 </ul>
 
 
</div>

Customer Experience Director

<div><div>Unilever is currently hiring for Customer Experience Executive 
 
Function: Supply Chain 
Reports to: Customer Service Manager 
Scope: Local 
Location: &Uuml;mraniye Head Office- &#304;stanbul 
Terms &amp; Conditions: Full Time 
 
ABOUT UNILEVER 
 
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people &ndash; we believe that when our people work with purpose, we will create a better business and a better world. 
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don&rsquo;t believe in the &lsquo;one size fits all&rsquo; approach and instead we will equip you with the tools you need to shape your own future. 
 
JOB PURPOSE 
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. CSE acts as primary contact within SC for customer communications, decision making processes and cross functional alignment involving customer related issues. Besides, CSE is responsible for team guidance in E2E order management processes. The role will work in close communication with Customer Development, Demand Planning and Logistics teams to generate future fit SC strategy that will endorse and sustain customer experience. 
 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE 
<ul><li>Building long term customer experience strategy supported by short-midterm agenda to improve customer relations.</li><li>Balance SC priorities with customer expectations and needs, enhancing SC responsiveness.</li><li>Utilizing SC expertise to balance all aspects of the business for sustainable customer service performance.</li><li>Utilizing SC expertise to balance all aspects of the business for sustainable customer service performance.</li><li>Collaborating with customers to gather insights on potential improvement areas for service performance.</li><li>Guiding the team on operational issues to enable a better customer experience in E2E order to delivery process.</li><li>Implementing periodic root cause analysis in service KPIs and define improvement areas, triggering action planning with both internal and external stakeholders.</li><li>Designing automation projects to reduce any potential NVAA, endorsing real time data visibility and digitalization within the team.</li><li>Improving product availability by meeting customer demands around Turkey.</li><li>Designing user-friendly interfaces with internal and external stakeholders to increase the service level.</li><li>Guiding CFS team on solution generation for daily operational issues.</li><li>Data visibility projects both internally and externally (customer connectivity).</li></ul> 

Experiences &amp; Qualifications 
<ul><li>BSc. in Engineering</li><li>Excellence in both Turkish and English communication</li><li>Expertise in communication skills as well as influencing &amp; persuading</li><li>Leadership skills</li><li>Analytical thinking and data analysis competencies</li><li>Working Knowledge of SAP</li><li>Being a solution oriented team player, dynamic and able to adapt to a fast-paced environment</li><li>Excellent presentation preparation skills</li><li>Ability to work both independently and as part of a cross-functional team</li><li>Min 2 years of SC experience</li></ul> 

Skills 
<ul><li>Problem solving</li><li>Effective Communication</li><li>Customer Experience</li><li>Digital Awareness</li><li>Change Management</li><li>Stakeholder Management</li><li>Collaboration</li><li>Data Analytic</li><li>Risk Management</li></ul> 

Leadership 
<ul><li>You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.</li><li>As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</li></ul> 
<ul><li>Critical SOL (Standards of Leadership) Behaviors</li></ul>
o PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions. 
o PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience. 
o CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers. 
o PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. 
o AGILITY: Explores the world around them, continually learning and developing their skills. 
 
Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</div> 
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

Nakitera

<div>
 
 
 Tek platform, s&inodot;n&inodot;rs&inodot;z &ccedil;&ouml;z&uuml;m!
 
 
 
 
 Fintech 2.0 vizyonuyla Nakitera, finansal s&uuml;re&ccedil;lerinizi dijitale ta&scedil;&inodot;yor.
 
 
 
 
 
 
 
 Nakitera, tek bir platformda y&ouml;netim, operasyonel verimlilik, &ouml;deme &ccedil;e&scedil;itlili&gbreve;i, veri g&uuml;venli&gbreve;i ve m&uuml;&scedil;teri sadakati &ccedil;&ouml;z&uuml;mlerini bir araya getiriyor. &Idot;&scedil;letmelerin finans s&uuml;re&ccedil;lerini sadele&scedil;tirirken, inovatif teknolojilerle operasyonel y&uuml;kleri azalt&inodot;yor ve verimlili&gbreve;i en &uuml;st seviyeye ta&scedil;&inodot;yor.
 
 
 
 
 
 
 
 &Idot;&scedil;letmelere bayi ve tedarik&ccedil;i y&ouml;netimi alan&inodot;nda alternatif &ccedil;&ouml;z&uuml;mler sunan Nakitera, platform kullan&inodot;c&inodot;s&inodot; tedarik&ccedil;ilerin &ouml;demelerini h&inodot;zl&inodot; ve g&uuml;venli bir &scedil;ekilde almas&inodot;n&inodot; sa&gbreve;larken, ayn&inodot; zamanda uygun maliyetlerle tahsilat se&ccedil;enekleri sunuyor. Kullan&inodot;c&inodot; dostu aray&uuml;z&uuml; ile Nakitera, firmalara fatura takibi, nakit ak&inodot;&scedil;&inodot; g&ouml;zlemleme ve raporlama i&scedil;lemlerini h&inodot;zl&inodot; ve kolayl&inodot;kla ger&ccedil;ekle&scedil;tirme imkan&inodot; sa&gbreve;l&inodot;yor. Nakitera, entegre finansal sistemleri sayesinde nakit ak&inodot;&scedil;&inodot;n&inodot; optimize ederek, i&scedil;letmelerin finansal yap&inodot;s&inodot;n&inodot; g&uuml;&ccedil;lendirmesine destek oluyor. Fintek 2.0 yakla&scedil;&inodot;m&inodot;yla geli&scedil;tirilen Nakitera, g&uuml;venilir altyap&inodot;s&inodot; ve kapsaml&inodot; hizmetleriyle m&uuml;&scedil;teri ba&gbreve;l&inodot;l&inodot;&gbreve;&inodot;n&inodot; art&inodot;rmaya odaklan&inodot;yor.
 
 
 
 
 
 
 
 &Idot;ster k&uuml;&ccedil;&uuml;k i&scedil;letme, ister b&uuml;y&uuml;k kurumsal &scedil;irket olun; t&uuml;m finans ihtiya&ccedil;lar&inodot;n&inodot;z i&ccedil;in u&ccedil;tan uca &ccedil;&ouml;z&uuml;mlerimizle tan&inodot;&scedil;&inodot;n, gelece&gbreve;in B2B fintek deneyimini ke&scedil;fedin, i&scedil; s&uuml;re&ccedil;lerinizi gelece&gbreve;e ta&scedil;&inodot;y&inodot;n! 🚀
 
 
 
 
 
 
 Nakitera'n&inodot;n b&uuml;y&uuml;me yolculu&gbreve;unda aram&inodot;za kat&inodot;lmak istersen "
 
 Customer Experience Manager
 
 " pozisyonumuz i&ccedil;in ba&scedil;vurular&inodot;n&inodot; bekliyoruz.
 
 
 
 
 
 
 Senden neler bekliyoruz?
 
 
 
 
 
 <ul>
 <li>
 &Uuml;niversitelerin ilgili lisans b&ouml;l&uuml;mlerinden mezun,
 </li>
 <li>
 Bankac&inodot;l&inodot;k ve finansal Teknoloji hizmetleri sekt&ouml;rlerinde deneyimli
 </li>
 <li>
 Benzer sekt&ouml;r ve s&uuml;re&ccedil;lerde 8 y&inodot;l ve &uuml;zeri deneyime sahip,
 </li>
 <li>
 MS Office uygulamalar&inodot;na hakim,
 </li>
 <li>
 &Idot;li&scedil;ki y&ouml;netimi, planlama ve koordinasyon becerileri g&uuml;&ccedil;l&uuml;,
 </li>
 <li>
 Tak&inodot;m &ccedil;al&inodot;&scedil;mas&inodot;na uyumlu, ili&scedil;ki y&ouml;netimi, proaktif ve g&uuml;&ccedil;l&uuml; ileti&scedil;im becerilerine sahip,
 </li>
 <li>
 &Idot;&scedil; takibi g&uuml;&ccedil;l&uuml; ve alan&inodot;nda sorumlu oldu&gbreve;u konularda u&ccedil;tan uca &ccedil;al&inodot;&scedil;abilecek,
 </li>
 </ul>
 
 
 
 
 
 Aram&inodot;za kat&inodot;ld&inodot;&gbreve;&inodot;nda neler yapacaks&inodot;n?
 
 
 
 
 
 <ul>
 <li>
 Firmalar&inodot;n sisteme entegrasyon ve onboarding i&scedil;lemlerinin tamamlanma s&uuml;re&ccedil;lerinin y&ouml;netilmesi
 </li>
 <li>
 Tedarik&ccedil;i, ana firma ile banka aras&inodot;ndaki i&ccedil; ileti&scedil;imi sa&gbreve;lamak, gerekli durumlarda tan&inodot;mlar&inodot;n yap&inodot;lmas&inodot; vs konular&inodot;nda teknik desteklerin sa&gbreve;lanmas&inodot;
 </li>
 <li>
 &Idot;&scedil;lem baz&inodot;nda ya da genel olarak platformda fiyatlama ve i&scedil;lemlerinin tamamlanmas&inodot; s&uuml;recinin y&ouml;netimi
 </li>
 <li>
 Canl&inodot; i&scedil;lemlerin takibi, aksakl&inodot;k durumunda teknik m&uuml;dahale ve sorunlara &ccedil;&ouml;z&uuml;m&uuml;n&uuml;n sa&gbreve;lanmas&inodot;
 </li>
 <li>
 M&uuml;&scedil;teriden gelen taleplerinin IT ve &Uuml;r&uuml;n ekipleri ile koordineli &scedil;ekilde yan&inodot;tlanmas&inodot;
 </li>
 <li>
 Operasyonel s&uuml;re&ccedil;lerin takibi ve iyile&scedil;tirme &ouml;nerilerinde bulunulmas&inodot;,
 </li>
 <li>
 G&uuml;nl&uuml;k operasyon s&uuml;re&ccedil;lerinin ilerlemesini sa&gbreve;lamak i&ccedil;in sistematik yap&inodot;lar&inodot;n kurulmas&inodot;
 </li>
 </ul>
 
 
</div>

Customer Experience Manager

<div>Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Title: Accounts Receivable (AR) Team Leader
Department:Finance
Reports To: Finance Manager
Location: &#304;stanbul
Employment Type: Full-time
Job Summary:
The Accounts Receivable (AR) Team Leader will oversee and manage the daily operations of the accounts receivable and collections department. This role involves supervising a team of AR professionals, ensuring the efficient collection of outstanding invoices, and maintaining accurate records. The AR Team Leader will work closely with other departments, particularly sales and customer service, to resolve payment issues and improve cash flow.
Key Responsibilities:<ul><li>Lead, mentor, and manage the AR and collections team to ensure efficient and accurate processing of customer payments and invoicing.</li><li>Ensure timely collection of outstanding debts by developing and implementing strategies for credit control and debt recovery.</li><li>Oversee the reconciliation of customer accounts, ensuring all transactions are properly recorded.</li><li>Collaborate with cross-functional teams to resolve billing and payment disputes, ensuring customer satisfaction while maintaining company interests.</li><li>Monitor AR aging reports and KPIs and implement actions to reduce overdue accounts.</li><li>Prepare regular reports on AR performance, providing insights into cash flow, outstanding balances, and collection trends.</li><li>Develop and maintain strong relationships with customers, resolving any issues related to payment terms and overdue invoices.</li><li>Ensure compliance with company policies, accounting standards, and regulatory requirements.</li><li>Provide training, support, and guidance to AR team members, ensuring continuous development and adherence to best practices.</li><li>Identify and implement process improvements to streamline AR operations and reduce errors.</li></ul>
Qualifications:<ul><li>Bachelor's degree in Accounting, Finance, Business Administration, or related field (preferred).</li><li>Proven experience in accounts receivable management or a related finance role, with at least 2 years of experience.</li><li>Previous leadership or supervisory experience is highly preferred.</li><li>Strong understanding of accounting principles, AR processes, and financial regulations.</li><li>Proficiency in using AR software and ERP systems (e.g., Oracle, etc.).</li><li>Excellent communication and interpersonal skills to work with both internal teams and external clients.</li><li>Detail-oriented with strong analytical and problem-solving skills.</li><li>Ability to manage multiple tasks, meet deadlines, and work in a fast-paced and international environment.</li></ul>
Skills &amp; Competencies:<ul><li>Very good English (spoken &amp; written)</li><li>Leadership and team management</li><li>Conflict resolution and negotiation skills</li><li>Strong organizational and time-management skills</li><li>Analytical thinking and financial reporting</li><li>Customer-focused mindset with a solution-oriented approach</li></ul> 
Employee Type: 
Permanent 
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</div>

AR Team Leader

Procter & Gamble

<div><div><div>Do you have a real passion for winning? How would you like to help develop the strategy and improve the business model of global company?</div><div> 
If you have analytical &amp; strategic skills and are looking for an exciting job which will allow you to grow personally and professionally, then come and join our Sales Organization and make an impact to drive business as Account Manager!</div><div>
As Account Manager, you will have the opportunity to strategically partner with our customers to develop and lead join value for both companies and will contribute on our customers&rsquo; decisions in critical business areas by using conceptual selling techniques and data-based presentations. This role involves making recommendations on sales fundamentals; such as, distribution, pricing, shelving and merchandising strategies which drives superior shopping experience based on consumer research that gives us insight into what enables shoppers&rsquo; purchase behavior.</div><div> 
Some of your responsibilities would include:</div><div><ul><li>
Build, sell, implement, and evaluate business plans to enable profitable business and category growth</li></ul></div><div><ul><li>
Provide input into retailer category strategy as a thought leader to help them winning in long term</li></ul></div><div><ul><li>
Collaborate with multi-functional teams (Marketing, Finance, Logistics, Operations, among others) to develop customer strategies and plans</li></ul></div><div><ul><li>
Translate Business Plans into concrete selling stories for the customer</li></ul></div><div><ul><li>
Develop productive working relationships with key customer contacts and sell mutually helpful business plans</li></ul></div><div><ul><li>
Turn raw data and insights into actionable plans and strategies</li></ul></div><div><ul><li>
Use analytical tools and integrate various data systems to develop new insights</li></ul></div><div> 
You will need to:</div></div><div><div><ul><li>
Serve as a trusted business advisor.</li></ul></div><div><ul><li>
Help by innovating new solutions to business and field challenges as a thought leader.</li></ul></div><div><ul><li>
Own and lead strategic customer accounts.</li></ul></div><div><ul><li>
Execute best in class category strategies and business plans to win disproportionally</li></ul></div><div><ul><li>
Participate in diverse, multi-functional teams.</li></ul></div></div></div>

New Grads 2026: Sales Account Manager

Explore 1124+ Customer experience leader in Istanbul this November. Find roles across top companies and apply now to boost your career.

1124 customer experience leader jobs IN Istanbul

Customer Experience Executive

Customer Experience Director

Customer Experience Executive

Customer Experience Executive

Customer Experience Manager

AR Team Leader

New Grads 2026: Sales Account Manager