sales representative

customer care specialist, operations Jobs in Istanbul

customer care specialist, operations

customer service & supply chain representative Jobs in Istanbul

customer service & supply chain representative

b2c customer support agent Jobs in Istanbul

b2c customer support agent

customer care specialist Jobs in Istanbul

customer care specialist

customer care representative

Boston Scientific

<div>Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we&rsquo;ll give you the opportunity to harness all that&rsquo;s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we&rsquo;ll help you in advancing your skills and career. Here, you&rsquo;ll be supported in progressing &ndash; whatever your ambitions.<h2 class="jobSectionHeader"> 
Customer Care Representative, Turkey</h2> 
Core Objective: 
The core objective of this role is to ensure the best customer experience for local customers (direct market) and support the Customer Services Manager in maintaining the goals and objectives of the department aligned with company strategy.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Be the first point of contact for customers, providing exceptional service and resolving inquiries professionally and efficiently.</li><li>
Ensure customer satisfaction by addressing needs and offering timely and accurate solutions.</li><li>
Respond to incoming emails and calls, addressing inquiries, complaints, and requests.</li><li>
Assist customers in placing orders and provide guidance/support as needed.</li><li>
Resolve customer issues and concerns courteously and in a timely manner.</li><li>
Provide product information, including availability and pricing.</li><li>
Collaborate with other departments to resolve complex issues and follow up with customers as needed.</li><li>
Keep accurate records related to customers, interactions (e.g., Service Cloud), and transactions (SAP).</li><li>
Provide feedback on the efficiency of customer service processes and suggest improvements.</li><li>
Work with relevant stakeholders to standardize local processes and minimize exceptions.</li><li>
Provide frontline support for critical issues, consignment issues, and value-added services.</li><li>
Analyze customer requirements and support others to achieve anticipated results.</li></ul><h3 class="jobSectionHeader"> 
Quality System Requirements</h3><ul><li>
Ensure awareness of and compliance with applicable standard operating procedures.</li><li>
Champion all quality and regulatory commitments of Boston Scientific.</li><li>
Track completion of mandatory training.</li><li>
Demonstrate commitment to patient safety and product quality.</li><li>
For supervisory roles:<ul><li>
Maintain appropriate resources (personnel, tools, etc.) to ensure Quality System compliance.</li><li>
Promote a work environment that supports the Quality Policy and Quality System.</li></ul></li></ul><h3 class="jobSectionHeader">
Job Scope and Leveling Guidelines</h3> 
Functional Knowledge<ul><li>
Apply in-depth knowledge of customer service responsibilities, specialized skills, and expertise in customer care processes, procedures, and systems (e.g., SAP, Service Cloud).</li></ul> 
Business Expertise<ul><li>
Understand how the team contributes to achieving objectives and how related teams coordinate efforts to achieve shared goals.</li></ul> 
Leadership<ul><li>
Provide guidance on processes and procedures to junior team members.</li><li>
May allocate work to others.</li></ul> 
Problem Solving<ul><li>
Propose solutions to complex, atypical, or infrequent issues using proven processes and precedents.</li><li>
Recommend continuous quality improvement methods.</li></ul> 
Impact<ul><li>
Influence own team and closely related teams.</li><li>
Develop improvements to processes and procedures to enhance team efficiency.</li></ul> 
Interactions &amp; Communication<ul><li>
Evaluate and communicate complex information clearly to internal stakeholders and occasionally to external stakeholders.</li></ul> 
Requisition ID: 617716 
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most &ndash; united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do &ndash; as a global business and as a global corporate citizen. 
So, choosing a career with Boston Scientific (NYSE: BSX) isn&rsquo;t just business, it&rsquo;s personal. And if you&rsquo;re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!</div>

Customer Care Representative

Roka Group

Pozisyon: Frans&#305;zca Bilen M&uuml;&#351;teri Hizmetleri Temsilcisi GENEL N&#304;TEL&#304;KLER: Frans&#305;zca'ya ak&#305;c&#305; derecede hakim M&uuml;&#351;teri odakl&#305;, &ccedil;&ouml;z&uuml;m geli&#351;tirme yetene&#287;ine sahip G&uuml;&ccedil;l&uuml; ileti&#351;im becerileri ve ekip &ccedil;al&#305;&#351;mas&#305;na yatk&#305;nROKA GRUP&rsquo;TA S&#304;Z&#304; NELER BEKL&#304;YOR?Gen&ccedil; ve dinamik bir &ccedil;al&#305;&#351;ma ortam&#305; Uluslararas&#305; bir &#351;irkette kariyer yapma f&#305;rsat&#305; Online finans e&#287;itim programlar&#305; Dil geli&#351;im imkanlar&#305;&Ccedil;al&#305;&#351;ma Lokasyonu: &#304;STANBUL/ MASLAK&Ccedil;al&#305;&#351;ma Modeli: Tam zamanl&#305;&Ccedil;al&#305;&#351;ma Saatleri: 09:00 - 18:00 Maa&#351;: 45.000 TL - 75.000 TL + Prim Sistemi E&#287;itim: Gerekli t&uuml;m e&#287;itimler taraf&#305;m&#305;zdan sa&#287;lanacakt&#305;r.E&#287;er uluslararas&#305; bir &ccedil;al&#305;&#351;ma ortam&#305;nda kendinizi geli&#351;tirmek istiyorsan&#305;z, ba&#351;vurunuzu bekliyoruz!Position: Customer Service Representative (Fluent in French ) GENERAL QUALIFICATIONS:Fluent in French Customer-focused with strong problem-solving skillsExcellent communication abilities and a team-player mindsetWHAT AWAITS YOU AT ROKA GROUP:A young and dynamic working environment Opportunity to build a career in an international company Online finance training programsLanguage development opportunitiesLocation: &#304;STANBUL/ MASLAKWorking Model: Full-time Working Hours: 09:00AM &ndash; 06:00PMSalary: 1000USD &ndash; 1750USD + Bonus System Training: Full training will be provided If you're looking to grow in an international work environment, we look forward to receiving your application!&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305; Maa&#351;: 45.000,00TRY - 75.000,00TRY ayl&#305;k&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 45.000,00TRY - 75.000,00TRY ayl&#305;k

FRANSIZCA BİLEN HESAP YÖNETİCİSİ / FRENCH-SPEAKIN' ACCOUNT MANAGER

Kuehne+Nagel

<div>
 
 It's more than a job
 
 
 
 When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
 
 
 &lrm;
 
 
 Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features.
 
 
 To be accountable for maintaining excellent service for our internal and external customers. They are account owner of house accounts (personally own an account portfolio).
 
 
 
 How you create impact
 
 
 
 <ul>
 <li>
 Holistic support for customers in the field of sea freight and promotion of long-term, partnership-based customer relationships
 </li>
 <li>
 Processing customer inquiries and preparing offers
 </li>
 <li>
 Control of order processing from order acceptance to document verification to the completion of the shipment
 </li>
 <li>
 Integration and maintenance of customer data as well as creation of reports for the analysis and optimization of our services
 </li>
 <li>
 Close cooperation with the operational departments, sales and carriers
 </li>
 <li>
 Expansion of the portfolio of our existing customers, development of new business and acquisition of customers
 
 
 </li>
 </ul>
 
 What we would like you to bring
 
 
 
 <ul>
 <li>
 Completed training as a freight forwarding and logistics services clerk or comparable qualification
 </li>
 <li>
 First professional experience in customer service, ideally in transport and forwarding
 </li>
 <li>
 Confident handling of MS Office programs
 </li>
 <li>
 Independent, team-oriented and service-oriented working style
 </li>
 <li>
 Confident appearance, strong communication skills as well as a high level of service and customer orientation
 </li>
 <li>
 Fluent in Turkish and good written and spoken English skills
 
 
 </li>
 </ul>
 
 What's in it for you
 
 
 
 At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.
 
 
 
 Who we are
 
 
 
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 
 
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 
 
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
 
 
</div>

Sea Logistics Customer Care Specialist (Import)

Dentspa

We&rsquo;re Hiring: English-Speaking Medical Sales Representative Location: Sisli, Istanbul Company: DentSpa DentSpa is a leading destination for advanced dental care and smile design. We pride ourselves on combining world-class expertise with state-of-the-art technology to provide patients with life-changing results. As we expand our reach, we are looking for a motivated Medical Sales Representative to join our growing team.What You&rsquo;ll Do<ul><li>Communicate with potential patients, providing clear and friendly guidance in fluent English.</li><li>Build trust with clients by understanding their needs and offering suitable treatment packages.</li><li>Follow up with leads, manage inquiries, and maintain excellent customer relationships.</li><li>Support patients throughout their medical tourism journey (from first contact to post-treatment care).</li><li>Collaborate with our marketing and clinical teams to optimize patient experience and satisfaction.</li></ul>What We&rsquo;re Looking For<ul><li>Fluency in English (spoken and written) &ndash; other languages are a plus.</li><li>Strong communication and interpersonal skills.</li><li>Sales background Required (experience in medical tourism or healthcare is a strong advantage).</li><li>A proactive, empathetic, and patient-focused mindset.</li><li>Why Join Us?</li><li>Be part of a professional, innovative, and patient-centered dental clinic.</li><li>Gain valuable experience in the growing field of medical tourism.</li><li>Attractive salary package with commission opportunities.</li><li>Supportive team environment with opportunities for career growth.</li></ul>If you&rsquo;re passionate about helping people achieve their dream smiles and want to build a rewarding career in medical tourism sales, we&rsquo;d love to hear from you!Apply now by sending here or send your CV to +90 536 492 2303.Job Type: Full-time

(ENGLISH Speaking)Medical Sales Representative

Randstad Türkiye

<div>
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for formulating strategies for major WDM projects in the representative office/customer group: Understand the customer's network requirements, identify the customer's network gaps, plan the operational objectives and strategies for WDM projects in the Turkish market, and ensure the achievement of major project goals.
 </li>
 <li>
 Responsible for setting and achieving market and order targets for WDM products in the representative office/customer group.
 </li>
 <li>
 Responsible for marketing activities for WDM products in the representative office/customer group, and building/improving the brand and product competitiveness of Huawei WDM.
 </li>
 <li>
 Responsible for technical support and promotion of WDM products in the representative office/customer group.
 </li>
 <li>
 Responsible for the operation of WDM projects, strategy implementation, technical exchanges, configuration and quotation, and commercial negotiations.
 </li>
 </ul>
 
 
 
 
 
 
 Requirements for experienced hires:
 
 
 
 
 
 
 <ul>
 <li>
 Possess deep technical expertise in WDM, with preference given to those familiar with products from Nokia, Ciena, Infinera, ADVA, etc.
 </li>
 <li>
 Have 3-5 years of experience in WDM, with experience in WDM network maintenance, WDM network planning, or WDM product market expansion.
 </li>
 </ul>
</div>

WDM Product Manager

<div>
 
 A career at Kuehne+Nagel is much more than logistics.
 
 
 
 Working in the operational team at Kuehne+Nagel, you play a key role in optimizing processes and ensuring the smooth flow of inventory and shipments. But that&rsquo;s not all. Thanks to your work, essential medications reach patients on time, and critical deliveries&mdash;from wind turbines to semiconductors&mdash;arrive where they are needed most. At Kuehne+Nagel, our work is far more than you might imagine.
 
 
 &lrm;
 
 
 The Seafreight Operational Care Specialist is responsible for ensuring that our internal customers&rsquo; experience is a positive one every time they engage with the Operational Care Center. Specifically, the Operational Service Representative is part of a team within Operational Care Center (OCC), who are responsible for direct interaction with CCL&rsquo;s &ndash; Customer Care Locations, proactive customer service, problem solving, follow-up, interaction with our customer service collegues.
 
 
 
 How you create impact
 
 
 
 <ul>
 <li>
 Enter and manage shipment details, container files, and pickup arrangements in internal systems.
 </li>
 <li>
 Liaise with customer care, carriers, and haulers to ensure smooth export operations and account transitions.
 </li>
 <li>
 Verify shipping instructions for alignment with country regulations, export compliance, and routing requirements.
 </li>
 <li>
 Track carrier/vendor performance, resolve rate discrepancies, and report operational issues to management.
 </li>
 <li>
 Follow company policies and management systems, fulfill emergency team responsibilities, and carry out tasks delegated by top management.
 
 
 </li>
 </ul>
 
 What we would like you to bring
 
 
 
 <ul>
 <li>
 Proven experience in sea freight operations and import documentation, ensuring regulatory compliance and meticulous record keeping.
 </li>
 <li>
 Strong interpersonal abilities to collaborate effectively across global teams and engage with customers through various communication channels.
 </li>
 <li>
 Demonstrated capability to challenge existing procedures, drive cost control initiatives, and analyze KPIs for continuous process optimization.
 </li>
 <li>
 Skilled in utilizing core logistics platforms and tools, with experience in maintaining business profiles and internal documentation systems like Wiki.
 </li>
 <li>
 Fluent in English and Turkish language.
 
 
 </li>
 </ul>
 
 What's in it for you
 
 
 
 We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne+Nagel Group. If, like us, you put customers at the heart of everything you do, you can expect to be rewarded with a complete package of benefits on top of a salary that grows with you as you grow in our business.
 
 
 
 Who We Are
 
 
 
 Logistics shapes our everyday lives&mdash;from the products we use to the medical care we rely on. At Kuehne+Nagel, your work is more than just logistics&mdash;it&rsquo;s about enabling both everyday and extraordinary moments in the lives of people around the world.
 
 
 As a global leader with a rich history and a forward-looking vision, we offer a secure and stable environment where your career truly matters. Whether we&rsquo;re delivering life-saving medications, implementing sustainable transport solutions, or supporting local communities&mdash;what you do has a real impact. Your career is far more than you might imagine.
</div>

Sea Logistics Operational Care Specialist

GRAND CLINC

GRAND clinic is recruiting Senior sales representatives to be part of its team. If you are fluent in English, French, German or Italian, Spanish, Romanian and you have experience as a medical representative, this position is for you.Please note that this job can only be done from our office. The employee must reside in Istanbul, Turkey.Role Description and Key Responsibilities:-Engage with leads to present our offers and effectively communicate their value to generate interest and sales opportunities.-Address patient concerns by actively listening, empathizing, and providing accurate, relevant information to build trust.-Negotiate and secure patient commitments to finalize purchases, ensuring a positive decision-making experience.-Maintain detailed records of interactions to track progress, measure performance, and facilitate timely follow-ups with leads.-Proactively work towards achieving or exceeding sales targets through strategic outreach and relationship-building efforts.Qualifications:-Prior experience in roles such as Medical Consultant, Tele sales Representative, Translator, or Call Center Agent is preferred.-Excellent communication and active listening skills are essential. Basic sales and customer service expertise is required-Proficiency in using computer systems and CRM software is necessary.Working at GRAND CLINIC:1- International work environment.2- Career development opportunities3- Competitive salary4- Sales commissionJob Type: Full-time

Senior Telesales specialist (Medical Tourism)

Explore 730+ Customer care representative in Istanbul this November. Find roles across top companies and apply now to boost your career.