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ZEISS Group

<div>Field Service Specialist
Istanbul / Ankara, T&uuml;rkiye
Permanent
ZEISS is technology and innovation. Founded in Germany in 1846, we&rsquo;re an internationally leading technology enterprise operating in the optics and optoelectronics industries generating more than 10.8 billion Euros in revenue with around 46,000 employees across 50 countries around the globe.
As a company wholly owned by a foundation, ZEISS is rooted in and committed to responsibility in all its activities. Therefore, 15% of revenue is currently invested in science and R&amp;D. As the pioneer of scientific optics, we continue to challenge the limits of human imagination. With our passion for excellence we create value for our customers and inspire the world to see in new ways.
ZEISS T&uuml;rkiye is currently seeking, highly motivated Field Service Specialist to represent ZEISS Research and Microscopic Solutions (RMS) team in İstanbul and Ankara.
ZEISS RMS provides advanced microscopy solutions for life sciences, materials research, semiconductor, and academic institutions. With a comprehensive portfolio including light, confocal, electron, and X-ray microscopy systems, ZEISS RMS empowers scientific discovery and drives innovation across research and industry worldwide.
Your Role
 
The role of a Field Service Specialist will involve:
<ul><li>Perform equipment installation, preventive maintenance, upgrades, calibration, performance verification, acceptance testing, and troubleshooting activities at customer sites.
</li><li>Carry out installation, maintenance, upgrades, and troubleshooting activities for SEM, FE-SEM, FIB-SEM, and similar electron microscopy systems.
</li><li>Analyze customer needs and technical issues promptly and accurately and provide effective solutions.
</li><li>Serve as the primary technical expert in fault diagnosis and troubleshooting processes.
</li><li>Conduct systematic root cause analyses and develop sustainable, long-term solutions rather than temporary fixes.
</li><li>Visit customer sites to investigate and resolve technical issues on-site.
</li><li>Accurately communicate customer requirements to Sales, Application, Product Support, and Global Technical Support teams, ensuring effective coordination among all stakeholders.
</li><li>Provide remote and on-site support for service requests and equipment malfunctions.
</li><li>Manage technical escalation processes with Global Technical Support, Product Management, Application, and Engineering teams when required.
</li><li>Handle customer complaints through technical root cause analysis, clear communication, and a permanent solution-oriented approach.
</li><li>Provide technical guidance to users on equipment operation, routine checks, maintenance awareness, and best operational practices.
</li><li>Identify spare parts requirements, contribute to service planning, and ensure preventive maintenance activities are carried out in accordance with manufacturer standards.
</li><li>Prepare service reports accurately and on time in line with company standards.
</li><li>Record all technical activities accurately and completely in service reporting systems, CRM platforms, and ticketing tools.
</li><li>Communicate effectively with Sales, Management, Customer Support Center, Application Teams, Global Technical Teams, and customers.
</li><li>Build long-term customer relationships to maximize customer satisfaction and equipment performance.
</li>Comply with occupational health and safety regulations, including high-voltage systems, vacuum technology, radiation/X-ray safety requirements, and laboratory working standards. 
<li>
 
</li></ul>Your Experience
 
As a Field Service Specialist you will have:
<ul><li>Bachelor&rsquo;s degree in Electrical &amp; Electronics Engineering, Electronics Engineering, Mechatronics Engineering, Physics, Physics Engineering, or a related technical field.
</li><li>1&ndash;3 years of experience in a similar role within an international company. Experience in scientific instruments, electron microscopy, analytical instruments, medical devices, or other high-technology equipment is preferred.
</li><li>Knowledge of or experience with electron microscopy, vacuum technology, high-voltage electronics, precision mechanics, or scientific instruments is preferred.
</li><li>Strong troubleshooting capabilities, root cause analysis mindset, and systematic problem-solving approach.
</li><li>Ability to read and interpret electrical/electronic schematics, technical drawings, service documentation, and maintenance instructions.
</li><li>Ability to analyze mechanical, electronic, computer-related, and software-related issues collectively.
</li><li>Proficiency in using measurement instruments, service equipment, and technical testing tools.
</li><li>Ability to manage challenging customer situations and ensure customer satisfaction.
</li><li>Ability to explain technical concepts clearly to customers and provide basic user training when required.
</li><li>No restrictions on frequent travel.
</li><li>Experience using remote support tools, service reporting systems, CRM platforms, and ticketing applications.
</li><li>Good command of written and spoken English, with the ability to communicate effectively with global technical teams.
</li><li>For male candidates, completion of military service or no military obligation.
</li>Valid driver&rsquo;s license and active driving experience. 
<li>
 
</li></ul>Experience with CRM or sales tracking systems is an advantage. Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.
_______________________________________________________________________________
Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age or sexual orientation and identity.
Problem Solving, Customer-focused Mindset, Microsoft Office applications.
Your ZEISS Recruiting Team:
Asli Yilmaz</div>

Field Service Specialist

World Business Lenders, LLC

<div>About World Business Lenders
World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding. WBL services its loan portfolio and loan portfolios for third parties, specializing in the management of non-performing loan pools and REO.
Overview<ul><li>
The Asset Resolution Counsel is responsible for leading the legal strategy, portfolio management, and resolution efforts for a portfolio of non-performing commercial loans secured primarily by real estate. This role serves as a strategic business partner responsible for maximizing recoveries while minimizing legal risk, loss severity, and resolution timelines.</li><li>
Working collaboratively with internal stakeholders, outside counsel, loan servicing teams, and borrowers, the Asset Resolution Counsel develops and executes resolution strategies through negotiation, restructuring, litigation, foreclosure, bankruptcy, receivership, REO disposition, and other loss mitigation initiatives.
</li><li>This position requires sound legal judgment, strong financial and analytical skills, and the ability to balance business objectives with legal and regulatory compliance.</li></ul> 
Essential Functions:<ul><li>
Manage and monitor a non-performing real estate collateralized commercial loan portfolio, including REO, toward most effective and efficient resolution
</li><li>Supervise, train and develop Asset Resolution Department staff
</li><li>Conduct proactive and effective portfolio management in accordance with established performance standards
</li><li>Monitor and manage commercial litigation/bankruptcy/foreclosure activities, functions and deadlines
</li><li>Direct/monitor/liaise with in-house and outside attorneys, collection agencies and other vendors that support the loss mitigation effort
</li><li>Interact with customers and their counsel
</li><li>Negotiate and propose settlement agreements and bidding instructions
</li><li>Monitor loss mitigation workout performance and loss severity trends
</li><li>Implement and communicate loss mitigation decisions
</li><li>Maintain delinquency and loss mitigation reporting, including trend analysis and assessment
</li><li>Conduct comprehensive analysis of debtors' financial position, credit status, personal background, and historical payment performance
</li><li>Facilitate negotiation and conflict resolution
</li><li>Perform extensive quarterly review of portfolio being managed to confirm or reassess recovery estimates
</li><li>Monitor related expenses (taxes, maintenance, utilities, fees, etc.) and timely propose protective advances
</li><li>Participate in budget preparation for the Asset Resolution Department.</li>
Other projects and duties as assigned. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Education:</li></ul><ul><li><ul><li>
Law degree (from a nationally accredited U.S. law school is preferred).</li></ul></li><li>
Experience:</li><li><ul><li>
Experience working in commercial litigation, bankruptcy, foreclosure, and real estate loss mitigation</li></ul></li><li><ul><li>
Experience successfully managing non-performing loan (NPL) pools and REO portfolios</li></ul></li><li><ul><li>
Experience supervising, developing, and mentoring case management staff</li></ul></li><li><ul><li>
Litigation experience and familiarity with litigation management tools</li></ul></li><li><ul><li>
Experience working for a U.S.-based company.</li></ul></li></ul>
Key Soft Skills:
The ideal candidate will demonstrate:<ul><li>
Strategic Decision Making
</li><li>Commercial Lending &amp; Real Estate Expertise
</li><li>Portfolio &amp; Risk Management
</li><li>Financial Analysis &amp; Business Acumen
</li><li>Litigation &amp; Bankruptcy Management
</li><li>Negotiation &amp; Conflict Resolution
</li><li>Leadership &amp; Team Development
</li><li>Vendor &amp; Outside Counsel Management
</li><li>Executive Communication &amp; Presentation Skills
</li><li>Data-Driven Decision Making
</li><li>Process Improvement &amp; Operational Excellence
</li><li>Exceptional Written and Verbal English Communication Skills
</li><li>Professional, Personable, and Customer-Focused Interpersonal Skills
</li><li>Sound Judgment, Integrity, and Accountability</li></ul> 
Technical Skills:
The successful candidate should demonstrate proficiency in the following:<ul><li>
Strong proficiency in Microsoft Office Suite, particularly Excel (pivot tables, formulas, data analysis, and reporting), Word, Outlook, and PowerPoint.
</li><li>Experience working with loan servicing systems, case management platforms, or asset management software used to administer commercial loan portfolios.
</li><li>Ability to interpret and analyze:
</li></ul><ul><li><ul><li>Promissory Notes
</li></ul></li><li><ul><li>Mortgages and Deeds of Trust
</li></ul></li><li><ul><li>Loan Agreements
</li></ul></li><li><ul><li>Guaranties
</li></ul></li><li><ul><li>UCC filings
</li></ul></li><li><ul><li>Assignments of Rents
</li></ul></li><li><ul><li>Security Agreements
</li></ul></li><li><ul><li>Title commitments and title policies
</li></ul></li><li><ul><li>Familiarity with commercial foreclosure, bankruptcy, receivership, and litigation management platforms.
</li></ul></li><li>Experience reviewing and analyzing:
</li><li><ul><li>Property valuations and appraisals
</li></ul></li><li><ul><li>Environmental reports
</li></ul></li><li><ul><li>Financial statements and tax returns
</li></ul></li><li><ul><li>Business cash flow
</li></ul></li><li><ul><li>Borrowing base reports
</li></ul></li><li><ul><li>Credit reports
</li></ul></li><li>Ability to prepare and evaluate:
</li></ul><ul><li><ul><li>Recovery analyses
</li></ul></li><li><ul><li>Settlement recommendations
</li></ul></li><li><ul><li>Litigation budgets
</li></ul></li><li><ul><li>Protective advance requests
</li></ul></li><li><ul><li>Reserve analyses
</li></ul></li><li>Working knowledge of PACER, state and federal court docket systems, Secretary of State business entity databases, UCC filing systems, county land records, and tax assessor websites.
</li><li>Experience utilizing business intelligence and reporting tools to monitor portfolio performance, recovery trends, legal spend, and key performance indicators (KPIs).
</li><li>Familiarity with eDiscovery, electronic document management systems, and secure document sharing platforms.
</li><li>Experience working with Monday.com, Salesforce, SharePoint, or similar workflow/project management systems is preferred.
</li><li>Ability to leverage AI-assisted legal research, document review, contract analysis, and productivity tools (such as Microsoft Copilot, ChatGPT Enterprise, Westlaw Precision AI, or Lexis+ AI) while maintaining attorney judgment and confidentiality.
</li><li>Strong understanding of data security, confidentiality, and regulatory requirements applicable to commercial lending and legal operations.</li></ul> 
Work Requirements<ul><li>
Must be available to work Monday&ndash;Friday, 9:00 AM &ndash; 6:00 PM Eastern Time.</li><li>
Must have a stable internet connection and professional remote working setup.</li><li>
Resume must be submitted in English to be considered.</li></ul> 
Benefits 
What We Offer
USD compensation
️ Paid Time Off (PTO)
Fully remote &mdash; work from wherever you do your best work! 
Ready to Apply?
If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply!</div>

Asset Resolution Counsel

Houseng

<div>
 
 
 Houseng B&uuml;y&uuml;yor: &ldquo;Executive Assistant / Ki&scedil;isel Operasyon Asistan&inodot;&rdquo; Ar&inodot;yoruz!
 
 
 
 
 
 
 
 &Ccedil;al&inodot;&scedil;ma &scedil;ekli:
 
 Tam zamanl&inodot; &ndash; Hibrit ve gerekti&gbreve;inde sahada
 
 
 
 Lokasyon:
 
 &Idot;stanbul
 
 
 
 Raporlama:
 
 C-Level
 
 
 
 
 
 
 Houseng
 
 , hospitality, gayrimenkul ve teknoloji kesi&scedil;iminde geli&scedil;tirdi&gbreve;i yeni projelerle ekibini b&uuml;y&uuml;t&uuml;yor.
 
 
 
 
 
 Bu kapsamda, y&ouml;neticisinin i&scedil; ve ki&scedil;isel operasyonlar&inodot;n&inodot; tek merkezden takip edecek; al&inodot;nan kararlar&inodot; h&inodot;zl&inodot;, d&uuml;zenli ve eksiksiz &scedil;ekilde sonuca d&ouml;n&uuml;&scedil;t&uuml;recek tam zamanl&inodot; bir Y&ouml;netici Asistan&inodot; / Ki&scedil;isel Operasyon Asistan&inodot; ar&inodot;yoruz.
 
 
 
 
 
 Bu pozisyon yaln&inodot;zca takvim y&ouml;neten veya toplant&inodot; organize eden klasik bir asistanl&inodot;k rol&uuml; de&gbreve;ildir. Arad&inodot;&gbreve;&inodot;m&inodot;z ki&scedil;i; kendisine verilen bir g&ouml;revi tam kapsaml&inodot; olarak anlayan, ilgili ki&scedil;ilerle ileti&scedil;ime ge&ccedil;en, s&uuml;reci s&uuml;rekli takip eden ve i&scedil; tamamen sonu&ccedil;lanana kadar konuyu b&inodot;rakmayan g&uuml;&ccedil;l&uuml; bir uygulay&inodot;c&inodot; olacakt&inodot;r.
 
 
 
 
 
 Stratejik kararlar y&ouml;netici ekip taraf&inodot;ndan al&inodot;n&inodot;rken; bu rolden beklenen g&uuml;&ccedil;l&uuml; uygulama, koordinasyon, takip ve sonu&ccedil;land&inodot;rma disiplinidir.
 
 
 
 
 
 
 G&ouml;rev ve sorumluluklar
 
 
 
 
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Y&ouml;neticisinin t&uuml;m i&scedil; ve ki&scedil;isel aksiyonlar&inodot;n&inodot; tek bir sistem &uuml;zerinden takip etmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Verilen g&ouml;revleri &ouml;nceliklendirmek, son tarihlerini belirlemek ve tamamlanana kadar izlemek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;G&uuml;nl&uuml;k takvimi, toplant&inodot;lar&inodot;, randevular&inodot; ve hat&inodot;rlatmalar&inodot; y&ouml;netmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;E-posta, mesaj ve di&gbreve;er ileti&scedil;im kanallar&inodot;ndaki takip gerektiren konular&inodot; izlemek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Gerekti&gbreve;inde y&ouml;neticisi ad&inodot;na taslak mesajlar ve yaz&inodot;&scedil;malar haz&inodot;rlamak
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Toplant&inodot;lar &ouml;ncesinde gerekli bilgi ve belgeleri haz&inodot;rlamak
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Toplant&inodot; sonras&inodot;nda al&inodot;nan kararlar&inodot; ve aksiyonlar&inodot; takip etmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Tedarik&ccedil;iler, i&scedil; ortaklar&inodot;, hizmet sa&gbreve;lay&inodot;c&inodot;lar ve destek ekipleriyle ileti&scedil;imi y&uuml;r&uuml;tmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Teklif, rezervasyon, sat&inodot;n alma, randevu, evrak ve benzeri s&uuml;re&ccedil;leri organize etmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Y&ouml;netim kadrosunun program&inodot; ve g&uuml;nl&uuml;k operasyonlar&inodot;yla ilgili g&ouml;revleri takip etmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Houseng&rsquo;in b&uuml;y&uuml;yen ekibindeki idari ve operasyonel koordinasyona destek vermek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Gerekti&gbreve;inde di&gbreve;er i&scedil; giri&scedil;imleriyle ilgili operasyonel g&ouml;revleri y&uuml;r&uuml;tmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Yurt i&ccedil;i ve yurt d&inodot;&scedil;&inodot; i&scedil; seyahatlerinin planlama ve organizasyonuna destek olmak, gerekti&gbreve;inde seyahatlere kat&inodot;lmak
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Her g&uuml;n tamamlanan, devam eden ve bekleyen i&scedil;ler hakk&inodot;nda k&inodot;sa ve net durum raporu sunmak
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Eri&scedil;ilen t&uuml;m ki&scedil;isel ve ticari bilgilerin gizlili&gbreve;ini eksiksiz bi&ccedil;imde korumak
 
 
 
 
 
 
 Arad&inodot;&gbreve;&inodot;m&inodot;z &ccedil;al&inodot;&scedil;ma yakla&scedil;&inodot;m&inodot;
 
 
 
 
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;S&uuml;rekli hat&inodot;rlatma beklemeden i&scedil;leri takip edip sonu&ccedil;land&inodot;rmak
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Verilen g&ouml;revleri dikkatle dinlemek, do&gbreve;ru not almak ve eksiksiz uygulamak
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Ayn&inodot; anda birden fazla konuyu d&uuml;zenli bi&ccedil;imde takip edebilmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;&ldquo;&Idot;lettim&rdquo; veya &ldquo;sordum&rdquo; demekle yetinmeyip sonu&ccedil; al&inodot;ncaya kadar s&uuml;reci takip etmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Yo&gbreve;un d&ouml;nemlerde ve ger&ccedil;ek acil durumlarda esnek &ccedil;al&inodot;&scedil;maya uyum sa&gbreve;layabilmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Gerekti&gbreve;inde evden, ofisten, sahadan veya bulundu&gbreve;u farkl&inodot; bir lokasyondan &ccedil;al&inodot;&scedil;abilmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Hata veya gecikme ihtimalini &ouml;nceden fark ederek zaman&inodot;nda bilgi vermek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Y&uuml;ksek gizlilik, g&uuml;venilirlik ve ki&scedil;isel sorumluluk bilinciyle hareket etmek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;K&inodot;sa s&uuml;reli bir i&scedil; yerine uzun vadeli bir &ccedil;al&inodot;&scedil;ma ili&scedil;kisi ve kariyer aramak
 
 
 
 
 
 
 Arad&inodot;&gbreve;&inodot;m&inodot;z profil
 
 
 
 
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;En az 2 y&inodot;l d&uuml;zenli i&scedil; tecr&uuml;besine sahip
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;&Ouml;nceki i&scedil;lerinde g&uuml;&ccedil;l&uuml; devaml&inodot;l&inodot;k ve g&uuml;venilir referanslar g&ouml;sterebilen
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;T&uuml;rk&ccedil;eyi yaz&inodot;l&inodot; ve s&ouml;zl&uuml; olarak d&uuml;zg&uuml;n kullanabilen
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Bilgisayar, ak&inodot;ll&inodot; telefon, takvim, e-posta ve ofis uygulamalar&inodot;n&inodot; rahat kullanabilen
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Dijital ara&ccedil;lar&inodot; ve yapay zek&acirc; uygulamalar&inodot;n&inodot; &ouml;&gbreve;renmeye a&ccedil;&inodot;k
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;&Idot;stanbul i&ccedil;inde gerekti&gbreve;inde hareket edebilecek
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Yurt i&ccedil;i ve yurt d&inodot;&scedil;&inodot; seyahat engeli bulunmayan
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Aktif ara&ccedil; kullanabilmesi tercih sebebi olan
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;E&gbreve;itim unvan&inodot;ndan &ccedil;ok &ccedil;al&inodot;&scedil;ma disiplinine, karaktere ve geli&scedil;im iste&gbreve;ine g&uuml;venen
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Uzun vadede Kurucu Ekip ile birlikte geli&scedil;mek ve artan sorumluluklar &uuml;stlenmek isteyen
 
 
 
 
 
 &Idot;ngilizce bilmek i&scedil;e giri&scedil; a&scedil;amas&inodot;nda zorunlu de&gbreve;ildir. Ancak aday&inodot;n &Idot;ngilizce &ouml;&gbreve;renmeye ve kendisini s&uuml;rekli geli&scedil;tirmeye istekli olmas&inodot; beklenmektedir. Deneme s&uuml;resini ba&scedil;ar&inodot;yla tamamlayan ekip &uuml;yemize &uuml;cretsiz Business English dersleri sa&gbreve;lanacakt&inodot;r.
 
 
 
 
 
 
 Bu rol kimler i&ccedil;in uygun de&gbreve;ildir?
 
 
 
 
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Yaln&inodot;zca standart ve de&gbreve;i&scedil;meyen bir g&ouml;rev tan&inodot;m&inodot;yla &ccedil;al&inodot;&scedil;mak isteyenler
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Takip edilmeden i&scedil;lerini tamamlamakta zorlananlar
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;S&inodot;k i&scedil; de&gbreve;i&scedil;tiren veya bu pozisyonu k&inodot;sa s&uuml;reli bir ge&ccedil;i&scedil; olarak g&ouml;renler
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;Mesai ve g&ouml;rev esnekli&gbreve;ine tamamen kapal&inodot; olanlar
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;&Idot;&scedil;in genel &ccedil;&inodot;kt&inodot;s&inodot;ndan ziyade yaln&inodot;zca kendi yapt&inodot;&gbreve;&inodot; k&uuml;&ccedil;&uuml;k par&ccedil;adan sorumlu olmak isteyenler
 
 
 
 
 
 
 Houseng&rsquo;de sizi neler bekliyor?
 
 
 
 
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;🏢 &Idot;stanbul&rsquo;un en prestijli ofislerinden birinde &ccedil;al&inodot;&scedil;ma imk&acirc;n&inodot;
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;☕️ G&uuml;n boyunca kahve, &ccedil;ay ve di&gbreve;er ikramlar
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;🍕🍷 Haftada bir g&uuml;n Italian Happy Hour
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;🤖 Yapay zek&acirc; ve yapay zek&acirc; tabanl&inodot; uygulamalara &uuml;cretsiz eri&scedil;im
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;📖 Deneme s&uuml;resi sonras&inodot;nda &uuml;cretsiz Business English dersleri
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;🧑&zwj;🧑&zwj;🧒&zwj;🧒&nbsp;S&uuml;rekli geli&scedil;ime a&ccedil;&inodot;k ve kendisini b&uuml;y&uuml;meye adam&inodot;&scedil; i&scedil; arkada&scedil;lar&inodot;yla birlikte &ccedil;al&inodot;&scedil;ma ortam&inodot;
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;👩&zwj;🎓 Do&gbreve;rudan Kurucu Ekip ile &ccedil;al&inodot;&scedil;ma ve h&inodot;zl&inodot; &ouml;&gbreve;renme imk&acirc;n&inodot;
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;🏨📱Hospitality, gayrimenkul, teknoloji ve giri&scedil;imcilik alanlar&inodot;nda geni&scedil; deneyim kazanma f&inodot;rsat&inodot;
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;🌐 &Uuml;st d&uuml;zey i&scedil; g&ouml;r&uuml;&scedil;melerine kat&inodot;larak i&scedil; d&uuml;nyas&inodot;n&inodot; yak&inodot;ndan tan&inodot;ma ve ki&scedil;isel network&rsquo;&uuml;n&uuml; geli&scedil;tirme imk&acirc;n&inodot;
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;🛫 Yurt i&ccedil;i ve yurt d&inodot;&scedil;&inodot; i&scedil; seyahatlerine kat&inodot;lma f&inodot;rsat&inodot;
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;⤴️ Yetkinliklere g&ouml;re giderek b&uuml;y&uuml;yen g&ouml;rev ve sorumluluk alan&inodot;
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;🤝 Performans, g&uuml;ven ve devaml&inodot;l&inodot;k &uuml;zerine kurulu uzun vadeli bir kariyer
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;💡Houseng&rsquo;in b&uuml;y&uuml;me yolculu&gbreve;unun erken d&ouml;neminde ekibe kat&inodot;lma imk&acirc;n&inodot;
 
 
 &bull;&NoBreak;&nbsp;&NoBreak;🐶🐈 Patili dostlar&inodot;m&inodot;z&inodot;n da yer ald&inodot;&gbreve;&inodot;, evcil hayvan dostu bir ofis ortam&inodot;
 
 
 
 
 
 
 Ba&scedil;vuru
 
 
 
 
 
 
 Ba&scedil;vurunuzda &ouml;zge&ccedil;mi&scedil;inizle birlikte a&scedil;a&gbreve;&inodot;daki sorular&inodot;n k&inodot;sa yan&inodot;tlar&inodot;n&inodot; payla&scedil;man&inodot;z&inodot; rica ediyoruz:
 
 
 
 
 
 1.&NoBreak; &NoBreak;Son iki i&scedil;inizde ne kadar s&uuml;re &ccedil;al&inodot;&scedil;t&inodot;n&inodot;z ve ayr&inodot;lma nedeniniz neydi?
 
 
 2.&NoBreak; &NoBreak;Daha &ouml;nce size verilen ve ba&scedil;tan sona takip ederek sonu&ccedil;land&inodot;rd&inodot;&gbreve;&inodot;n&inodot;z bir i&scedil;e &ouml;rnek verebilir misiniz?
 
 
 3.&NoBreak; &NoBreak;Neden do&gbreve;rudan bir kurucuya ba&gbreve;l&inodot;, yo&gbreve;un ve uzun vadeli bir &ccedil;al&inodot;&scedil;ma modeli istiyorsunuz?
 
 
 4.&NoBreak; &NoBreak;&Idot;stanbul&rsquo;da hangi il&ccedil;ede ya&scedil;&inodot;yorsunuz?
 
 
 5.&NoBreak; &NoBreak;Yurt i&ccedil;i ve yurt d&inodot;&scedil;&inodot; seyahatlere kat&inodot;lman&inodot;za engel bir durum bulunuyor mu?
 
 
 6.&NoBreak; &NoBreak;&Idot;&scedil;e ba&scedil;layabilece&gbreve;iniz tarih ve &uuml;cret beklentiniz nedir?
 
 
 
 
 
 &Idot;&scedil;e al&inodot;m s&uuml;recinin ilerleyen a&scedil;amalar&inodot;nda adaylardan referans istenecek ve referans kontrol&uuml; yap&inodot;lacakt&inodot;r.
 
 
 
 
 
 Houseng olarak yaln&inodot;zca yeni bir ekip &uuml;yesi de&gbreve;il; g&uuml;vene, disipline ve uzun vadeli geli&scedil;ime dayanan g&uuml;&ccedil;l&uuml; bir &ccedil;al&inodot;&scedil;ma arkada&scedil;&inodot; ar&inodot;yoruz.
 
 
 
 
 
 Ba&scedil;vurular&inodot;n&inodot;z&inodot; Linkedin &uuml;zerinden ve
 
 hello@houseng.co
 
 adresine mail atarak yapman&inodot;z&inodot; rica ederiz.
 
</div>

Personal Assistant

OrangeUni

Job Title : Senior Python Backend DeveloperLocation : Fully RemotePosition Type : Full-Time/Freelance About Us:OrangeUni is a forward-thinking company dedicated to delivering cutting-edge digital solutions. We value innovative ideas, meticulous attention to detail, and a deep understanding of user needs. We are looking for a Senior Python Backend Developer to join our team to create scalable services, ensuring top-notch web security and user experience. If you fancy working on the latest backend features, focusing on both functionality and security, have excellent English proficiency and the ability to thrive in a dynamic, remote environment, we’d love to connect with you! Position Overview:Your expertise as a Senior Python Backend Developer and your understanding of web security principles will be invaluable to our team. You will be handling a complex, high-traffic platform with thousands of registered users, including video streaming, image processing, and an internal CRM. Required Skills and Experience:<ul><li>Expertise in Python (5+ years) and Django framework, ORM, migrations, admin interface, creating REST API with Django Rest Framework;</li><li>Experience with setting up or maintaining AWS (S3, RDS, SNS, SQS, CloudFront, CloudFormation) and implementation of OAuth flows;</li><li>Proficiency with AI tools/LLM, Celery (4.x/5.x) and message brokers (Redis or RabbitMQ);</li><li>Experience using Docker (Dockerfile, docker-compose) and basic CI/CD knowledge (GitHub Actions or similar);</li><li>Good knowledge of SQL and relational databases (preferably PostgreSQL);</li><li>Proficiency in Git (Pull/Merge Requests, Code Reviews, Git Flow);</li><li>English language — Full professional proficiency in English</li></ul> This is a Senior position only. Only apply if you have at least 5 years of experience in these areas:<ul><li>Language: Python (primary), basic JavaScript (Vue.js — nice to have)</li><li>Database: PostgreSQL</li><li>Framework: Django, Django REST Framework</li><li>Models: Django ORM models (relational)</li><li>Architect Patterns: RESTful API</li><li>Broker Message: Redis or RabbitMQ</li><li>Cache: Redis</li><li>Monitoring Tools: Sentry (Pytest, Flake8, Bandit, wemake-python-styleguide - nice to have)</li><li>LLM: AI tools (OpenAI, Claude, RAG / Knowledge Base Tools, Zapier, Make.com)</li></ul> Nice to Have:<ul><li>DevOps experience: AWS (S3, RDS, SNS, SQS, CloudFront, CloudFormation)</li><li>Set up and maintain CI/CD pipelines (GitHub Actions or similar).</li><li>Familiarity with payment gateways (Mollie or similar Stripe, PayPal, etc.);</li><li>Setting up and optimizing Sentry, logging, and monitoring;</li><li>Testing and working with code quality tools: Pytest, Flake8, Bandit, wemake-python-styleguide;</li><li>Work with internationalization and external integrations (CRM, other APIs);</li><li>Basic Vue.js knowledge or experience interacting with a Vue-based frontend;</li><li>Using feature flags with django-waffle and advanced admin plugins (e.g., CKEditor, image-cropping, sortable2);</li><li>Familiarity with Poetry (managing dependencies with pyproject.toml), Fabric (deployment scripts), and/or Django Channels (real-time WebSockets);</li><li>Handling PDF and image processing (e.g., PyMuPDF, Pillow, heif-image-plugin).</li></ul> What We Offer:<ul><li>A fully remote role with flexible working hours.</li><li>The opportunity to work on innovative projects alongside a collaborative and talented team.</li><li>Competitive full-time/freelance compensation, based on experience.</li><li>Room for professional growth and long-term opportunities within the organization.</li></ul> If you are passionate about creating clean, maintainable, efficient back-end code and driving business success, we want to hear from you! Apply today and join OrangeUni team as our next Python Developer! To apply for this position please send your CV, portfolio link, and Linkedin/Github

Senior Python Developer (Django) with DevOps experience (AWS)

Virtuozzo

<div>Senior Product Manager &mdash; Virtualization &amp; Cloud Infrastructure 
Location: Remote in Europe / EMEA 
Department: Product Management 
Employment type: Contractor or full-time, depending on your location and preferences 
Virtuozzo is a leader in infrastructure system software for AI. We offer an optimized operating system, orchestration, and management to service providers, SaaS companies, and the enterprise. Virtuozzo provides mainframe-like performance, reliability, and security while dramatically lowering overall cost and complexity. 
Our technology helps customers build, monetize, and operate cloud services on their own infrastructure, under their own brand, and on their own terms. Across virtualization, cloud management, storage, Kubernetes, automation, and infrastructure services, Virtuozzo enables cloud providers and businesses to launch modern IaaS, PaaS, XaaS, and multi-cloud services with greater control, efficiency, and commercial flexibility. 
The Role:

We are looking for a Senior Product Manager to help shape the future of the Virtuozzo product suite, including virtualization, cloud management platforms, and infrastructure solutions for CSP, MSP, and SME markets. This is a high-impact role for someone who combines strong product judgment, technical depth, market awareness, and customer empathy. You will work closely with engineering, sales, marketing, support, and customer-facing teams to define what we build, why we build it, how we position it, and how it creates measurable value for customers.

This is not a pure backlog-management role. We are looking for someone who can think strategically, engage deeply with technical customers, understand infrastructure markets, make clear prioritization decisions, and turn product direction into execution. 
What You&rsquo;ll Be Doing 
<ul>
<li>
Drive product strategy for the Virtuozzo product suite, including virtualization, cloud management platforms, and infrastructure solutions for CSP, MSP, and SME markets.</li>
<li>Develop a comprehensive product roadmap that aligns with company business objectives, customer needs, market opportunities, and Virtuozzo&rsquo;s broader platform direction.</li>
<li>Engage with key customers and stakeholders to gather insights, validate product hypotheses, and refine strategies to address market demands.</li>
<li>Collaborate closely with engineering, marketing, sales, and support teams to ensure successful execution of product launches, feature iterations, and market positioning.</li>
<li>Lead market analysis to identify trends, opportunities, and competitive threats, ensuring Virtuozzo is positioned to capitalize on new technologies and shifts in the market.</li>
<li>Define and implement pricing models and value propositions that drive customer adoption and revenue growth while maintaining a competitive edge in the market.</li>
<li>Work on cross-product initiatives to create a seamless experience across the Virtuozzo ecosystem, including integrations with third-party tools and emerging technologies.</li>
<li>You will also help connect product strategy to real customer outcomes: faster cloud service launches, lower infrastructure cost, better operational efficiency, improved monetization for service providers, and a simpler experience across the Virtuozzo platform.</li></ul> 
 
What You Bring 
<ul>
<li>
5+ years of product management experience in cloud infrastructure, virtualization, cloud management platforms, infrastructure software, hosting, telco cloud, MSP/CSP platforms, or adjacent technical domains.</li>
<li>Strong understanding of cloud infrastructure technologies such as virtualization, KVM, OpenStack, Kubernetes, software-defined storage, networking, orchestration, automation, or cloud management platforms.</li>
<li>Experience building product strategy and roadmaps for technical B2B products used by infrastructure teams, service providers, managed service providers, enterprises, or SaaS companies.</li>
<li>Ability to work closely with engineering teams and engage in technical discussions with architects, developers, solution architects, support engineers, and customer operations teams.</li>
<li>Strong customer-discovery skills, with the ability to translate technical and commercial pain points into clear product priorities.</li>
<li>Experience with market analysis, competitor research, pricing, packaging, value propositions, and product positioning.</li>
<li>Strong written and verbal communication skills, including the ability to create clear product narratives, roadmap updates, business cases, and launch materials.</li>
<li>A structured, analytical approach to prioritization, with comfort using customer input, market data, usage data, commercial impact, and technical feasibility to make product decisions.</li>
<li>Confidence working across distributed, international teams.</li></ul> 
Nice to Have
<ul>
<li>CSP, MSP, hosting, telco, or cloud service provider environments. VMware alternatives, OpenStack-based platforms, KVM-based virtualization, Kubernetes orchestration, or infrastructure automation.</li>
<li>Product ownership for cloud control panels, cloud management platforms, portals, billing integrations, self-service platforms, or infrastructure operations tooling.</li>
<li>Pricing and packaging for infrastructure software, subscription models, usage-based models, or service-provider commercial models.</li>
<li>Familiarity with AI infrastructure, GPU infrastructure, edge infrastructure, hybrid cloud, or multi-cloud management.</li></ul> 
 
What We Offer
<ul>
<li>Remote work from Europe / EMEA.</li>
<li>Flexible working hours and a distributed international team.</li>
<li>High ownership and visibility within the Product organization.</li>
<li>The opportunity to influence product and R&amp;D direction from day one.</li>
<li>A technical, engineering-driven culture with practical decision-making and minimal bureaucracy.</li>
<li>Work on meaningful infrastructure products used by cloud providers, MSPs, SaaS companies, and enterprises.</li>
<li>Private medical insurance support, depending on location and employment setup.</li>
<li>Additional benefits depending on country, location, and preferred employment method.</li></ul></div>

Senior Product Manager — Virtualization & Cloud Infrastructure

Videojet Technologies

<div>Tele Lead Generator
Are you...<ul><li>
Interested in working for an international and diverse company?</li><li>
Interested in developing your career in the coding and marking industry?</li><li>
Interested in joining a collaborative and supportive team?</li></ul>
If so, read on!
It's likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe are authentic and safe for consumers to use in the food, beverage, pharmaceutical, and industrial marketplaces. We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
Job Summary
As a Tele Lead Generator, you will play a critical role in supporting the Business Development organization by generating and qualifying demand through both inbound and outbound activities. You will engage with prospective and existing customers, identify business opportunities, qualify leads, and create a strong pipeline for the commercial sales organization.
This role requires a highly motivated individual who enjoys interacting with customers, uncovering needs, and creating value through meaningful conversations. The position is based in Istanbul with a hybrid working model (3 days in the office, 2 days remote).
In this role, a typical day will look like:<ul><li>
Proactively identify, research, and engage target accounts through outbound prospecting activities, including cold calling, email outreach, social selling, and marketing campaign follow-up.</li><li>
Manage and qualify inbound leads generated through digital marketing campaigns, web inquiries, events, and other lead generation channels.</li><li>
Generate and qualify high-value sales opportunities and contribute to building a healthy sales pipeline.</li><li>
Conduct discovery conversations to understand customer needs, business challenges, and project requirements.</li><li>
Collaborate closely with Account Managers, Sales Engineers, Service teams, and Business Development colleagues to ensure seamless lead handoff and opportunity progression.</li><li>
Follow up on marketing campaigns through structured communication plans.</li><li>
Build and maintain relationships with key decision-makers within target organizations.</li><li>
Achieve agreed KPIs related to outbound activities, lead qualification, opportunity creation, and pipeline contribution.</li><li>
Maintain accurate customer, prospect, and activity records in Salesforce CRM.</li><li>
Coordinate with internal stakeholders to provide a smooth customer experience from first contact to opportunity creation.</li><li>
Participate in team reviews, pipeline discussions, and continuous improvement initiatives.</li><li>
Continuously identify new prospecting opportunities, industries, and target accounts to support business growth.</li></ul>
The essential requirements of the job include:<ul><li>
Bachelor's degree or equivalent experience.</li><li>
Strong interest in demand generation, lead qualification, tele sales, and business development.</li><li>
Excellent communication and relationship-building skills.</li><li>
Experience in tele-sales, call centers, customer service, inside sales, or business development is an advantage.</li><li>
Self-motivated and capable of working independently while being an effective team player.</li><li>
Strong organizational and time management skills.</li><li>
Comfortably engaging senior stakeholders and decision-makers over the phone and digital channels.</li><li>
Proficiency in Microsoft Office applications, particularly Outlook and Excel.</li><li>
Experience with Salesforce.com or another CRM system is a plus.</li><li>
Fluent Turkish and good English communication skills</li></ul>
Success in this role will be measured by:<ul><li>
Qualified Leads Generated</li><li>
Sales Opportunities Created</li><li>
Funnel Add Contribution</li><li>
Sales Revenue Linkage</li><li>
Lead Conversion Rates</li><li>
Outbound Activity Effectiveness</li><li>
CRM Data Quality</li><li>
Customer Experience and Responsiveness</li></ul>
Tele Lead Generator
Aradığımız Kişi Siz misiniz?<ul><li>
Uluslararası ve &ccedil;eşitliliğe &ouml;nem veren bir şirkette &ccedil;alışmak ister misiniz?</li><li>
Kodlama ve markalama sekt&ouml;r&uuml;nde kariyerinizi geliştirmek ister misiniz?</li><li>
İş birliğine dayalı ve destekleyici bir ekibin par&ccedil;ası olmak ister misiniz?</li></ul>
Eğer cevabınız evetse, okumaya devam edin.
B&uuml;y&uuml;k olasılıkla bu hafta Videojet Technologies'in dokunduğu bir &uuml;r&uuml;n&uuml; satın aldınız veya kullandınız. Son kullanma tarihi kodlamasından izlenebilirlik &ccedil;&ouml;z&uuml;mlerine kadar teknolojilerimiz, d&uuml;nya genelinde satılan &uuml;r&uuml;nlerin g&uuml;venli ve orijinal olmasını sağlamaya yardımcı olmaktadır. Gıda, i&ccedil;ecek, ila&ccedil; ve end&uuml;striyel sekt&ouml;rlerde m&uuml;şterilerimizin operasyonlarını daha verimli hale getiriyoruz. Farklı deneyimlerin, becerilerin ve bakış a&ccedil;ılarının yeniliği ve başarıyı g&uuml;&ccedil;lendirdiğine inanıyor, her ge&ccedil;mişten adayın başvurmasını teşvik ediyoruz.
Pozisyon &Ouml;zeti
Tele Lead Generator olarak, İş Geliştirme organizasyonunu destekleyerek hem inbound hem de outbound faaliyetler aracılığıyla talep yaratma ve m&uuml;şteri adaylarını niteliklendirme s&uuml;re&ccedil;lerinde kritik bir rol &uuml;stleneceksiniz. Potansiyel ve mevcut m&uuml;şterilerle iletişim kuracak, iş fırsatlarını belirleyecek, m&uuml;şteri ihtiya&ccedil;larını analiz edecek ve satış organizasyonunun g&uuml;&ccedil;l&uuml; bir fırsat havuzu oluşturmasına katkı sağlayacaksınız.
Bu rol, insanlarla iletişim kurmaktan keyif alan, m&uuml;şteri ihtiya&ccedil;larını keşfetmeyi seven ve anlamlı g&ouml;r&uuml;şmeler yoluyla değer yaratabilen y&uuml;ksek motivasyonlu profesyoneller i&ccedil;in idealdir. Pozisyon İstanbul merkezlidir ve hibrit &ccedil;alışma modeline sahiptir (haftada 3 g&uuml;n ofis, 2 g&uuml;n uzaktan &ccedil;alışma).
Bu Rolde Bir G&uuml;n&uuml;n&uuml;z Nasıl Ge&ccedil;ecek?<ul><li>
Soğuk arama, e-posta &ccedil;alışmaları, sosyal satış ve pazarlama kampanyası takipleri gibi outbound aktiviteler aracılığıyla hedef m&uuml;şteri hesaplarını araştırmak ve iletişime ge&ccedil;mek.</li><li>
Dijital pazarlama kampanyaları, web talepleri, etkinlikler ve diğer kanallardan gelen inbound lead'leri y&ouml;netmek ve niteliklendirmek.</li><li>
Y&uuml;ksek potansiyelli satış fırsatları oluşturmak ve satış fırsat havuzunun b&uuml;y&uuml;mesine katkı sağlamak.</li><li>
M&uuml;şteri ihtiya&ccedil;larını, iş s&uuml;re&ccedil;lerini ve proje gereksinimlerini anlamak i&ccedil;in keşif g&ouml;r&uuml;şmeleri ger&ccedil;ekleştirmek.</li><li>
Fırsatların sorunsuz şekilde ilerlemesini sağlamak amacıyla Satış Y&ouml;neticileri, Satış M&uuml;hendisleri, Servis ekipleri ve İş Geliştirme ekipleriyle yakın &ccedil;alışmak.</li><li>
Pazarlama kampanyalarının takip &ccedil;alışmalarını planlı ve sistematik şekilde y&uuml;r&uuml;tmek.</li><li>
Hedef şirketlerdeki karar vericilerle g&uuml;&ccedil;l&uuml; ilişkiler kurmak ve geliştirmek.</li><li>
Outbound aktiviteler, lead kalifikasyonu, fırsat oluşturma ve pipeline katkısı hedeflerini ger&ccedil;ekleştirmek.</li><li>
Salesforce CRM &uuml;zerinde m&uuml;şteri, potansiyel m&uuml;şteri ve aktivite kayıtlarını eksiksiz ve doğru şekilde g&uuml;ncel tutmak.</li><li>
İlk temas noktasından satış fırsatı oluşturulana kadar m&uuml;şterilere kusursuz bir deneyim sunmak i&ccedil;in ilgili ekiplerle koordinasyon sağlamak.</li><li>
Ekip toplantılarına, pipeline değerlendirmelerine ve s&uuml;rekli iyileştirme &ccedil;alışmalarına katılmak.</li><li>
Şirket b&uuml;y&uuml;mesini desteklemek amacıyla yeni sekt&ouml;rler, hedef m&uuml;şteriler ve prospekt kaynakları araştırmak.</li></ul>
Pozisyon İ&ccedil;in Aranan Nitelikler<ul><li>
&Uuml;niversite mezunu olmak veya eşdeğer iş deneyimine sahip olmak.</li><li>
Talep yaratma (demand generation), lead kalifikasyonu, telesatış ve iş geliştirme alanlarına ilgi duymak.</li><li>
G&uuml;&ccedil;l&uuml; iletişim ve ilişki y&ouml;netimi becerilerine sahip olmak.</li><li>
Telesatış, &ccedil;ağrı merkezi, m&uuml;şteri hizmetleri, i&ccedil; satış (inside sales) veya iş geliştirme alanlarında deneyim sahibi olmak tercih sebebidir.</li><li>
Kendi inisiyatifiyle &ccedil;alışabilen ve aynı zamanda g&uuml;&ccedil;l&uuml; bir takım oyuncusu olmak.</li><li>
Planlama, organizasyon ve zaman y&ouml;netimi becerilerine sahip olmak.</li><li>
Telefon ve dijital kanallar aracılığıyla karar vericiler ve &uuml;st d&uuml;zey y&ouml;neticilerle rahat iletişim kurabilmek.</li><li>
Microsoft Office uygulamalarını, &ouml;zellikle Outlook ve Excel'i etkin şekilde kullanabilmek.</li><li>
Salesforce veya benzeri CRM sistemleri konusunda deneyim sahibi olmak tercih sebebidir.</li><li>
İyi seviyede T&uuml;rk&ccedil;e ve İngilizce iletişim becerilerine sahip olmak.</li></ul>
Bu Rolde Başarı Nasıl &Ouml;l&ccedil;&uuml;lecek?<ul><li>
Oluşturulan Nitelikli Lead Sayısı</li><li>
Yaratılan Satış Fırsatı Sayısı</li><li>
Funnel Add Katkısı</li><li>
Satış Gelirine Katkı</li><li>
Lead D&ouml;n&uuml;ş&uuml;m Oranları</li><li>
Outbound Aktivite Verimliliği</li><li>
CRM Veri Kalitesi</li><li>
M&uuml;şteri Deneyimi ve Geri D&ouml;n&uuml;ş Hızı</li></ul>
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. 
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.</div>

Tele Lead Generator

CMA CGM

ID: 587564
 
Location: 
Istanbul, TR
 
#job-location.job-location-inline { display: inline; }
 Customer Excellence Analyst
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role & Responsibilities: 
Drive a customer-centric culture across the organization and act as the focal point for Customer Experience (CX) initiatives and projects.
 Map, analyze, and continuously improve customer journeys across key touchpoints.
 Collect, analyze, and interpret customer feedback to identify trends, pain points, and improvement opportunities.
 Develop and implement action plans to enhance customer satisfaction and service excellence.
 Collaborate with Customer Service, Service Delivery, Commercial, Operations, Digital, and IT teams to address root causes and improve customer experience.
 Monitor and improve customer experience metrics including NPS, CSAT (TPS & Pulse), response time, and ticket resolution performance.
 Support the implementation and optimization of customer communication channels to enhance accessibility and engagement.
 Contribute to digital transformation and process improvement initiatives aimed at improving customer experience.
 Monitor customer service quality standards and recommend improvement actions to increase efficiency and customer satisfaction.
 Prepare regular reports, dashboards, and presentations to communicate customer insights and business recommendations.
 Promote best practices and continuous improvement methodologies throughout the organization.
 
Skills & Requirements: 
Bachelor's degree in Business Administration, Industrial Engineering, Logistics, Supply Chain, Economics, or a related field.
 Minimum 2 years of experience in Shipping, Logistics, Customer Service, Customer Experience, Business Process Improvement, or a related function.
 Experience in Process Improvement, Transformation, Digitalization, or Project Management initiatives.
 Strong analytical skills with the ability to transform data into actionable insights and recommendations.
 Knowledge of CRM platforms; Salesforce experience is preferred.
 Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
 Experience with reporting and data visualization tools such as Power BI is an advantage.
 Knowledge of Lean, Six Sigma, or Continuous Improvement methodologies is a plus.
 Strong stakeholder management, communication, presentation, and influencing skills.
 Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.
 Customer-oriented mindset with a strong focus on problem solving and continuous improvement.
 Fluent in English, both written and spoken.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 Multisport Membership
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM’s adventure !

Customer Excellence Analyst

Explore 30+ Hebrew english customer support consultant hospitality remote in Istanbul this August. Find roles across top companies and apply now to boost your career.