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customer experience operations analyst

iManage

<div><i>We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays &amp; Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.</i><br>
<br>
<b>Being a Customer Experience Operations Analyst at iManage Means&hellip;</b><br>
<br>
You will join one of our fastest growing teams and learn from subject matter experts in cloud technologies, while supporting the operations of our Customer Success and wider Customer Experience teams globally. Through resource coordination and maintenance of our cloud client data, you will play a key role in keeping our cloud implementation timelines on track to ultimately provide a positive customer experience.<br>
<br>
<b>iM Responsible For&hellip;</b><ul><li>
Maintaining the integrity of cloud related customer data and contractual details into appropriate systems including Salesforce and Zendesk</li><li>
Carrying out provisioning of iManage cloud services for customers and partners, ensuring that SLAs are met or exceeded</li><li>
Liaising with internal iManage teams including Cloud Operations, R&amp;D, Pre-Sales, Sales, Legal and Product Management to ensure successful delivery of the components required for iManage Cloud solutions</li><li>
Coordinating schedules with internal resources and partners to ensure successful delivery of cloud implementation in a timely manner</li><li>
Creating and maintaining NPS templates, analyzing responses and trends, and reporting results and trends to internal stakeholders</li><li>
Providing partner support and follow-up to inquiries via email on behalf of Customer Success Managers when needed</li><li>
Managing CX Operations team documentation, including both internal and partner/customer- facing materials</li><li>
Proactively identifying opportunities for process improvement</li><li>
Providing analytical insights and reporting to internal and external stakeholders
</li><li>Participating in data analysis projects to help in automating our processes, establishing proper reporting, and helping our team to make better data-driven decisions</li></ul><b>
iM Qualified Because I Have&hellip;</b><ul><li>
A strong attention to detail</li><li>
Strong written and verbal communication skills</li><li>
A curiosity to learn a full range of technology platforms and an ability to apply new skills rapidly</li><li>
Proven the ability to work with a team in a fast-paced environment</li><li>
A passion for customer satisfaction and excellent customer service skills</li><li>
Project management skills</li><li>
Experience with Salesforce and Microsoft Office applications</li></ul><b>
Bonus Points If I Have...</b><ul><li>
Experience working within a cloud technology environment</li><li>
Development (coding, scripting) experience</li><li>
Knowledge of iManage solutions</li><li>
Knowledge of Totango, Gainsight or other Customer Success platform</li></ul><i>
Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!</i><br>
<br>
<b>iM Getting To&hellip;</b><ul><li>
Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!</li><li>
Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.</li><li>
Own my career path with our internal development framework. Ask us more about this!</li><li>
Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses &amp; training.</li><li>
Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.</li><li>
Enjoy flexible work hours that empower me to balance personal time with professional commitments.</li><li>
Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.</li></ul><b>
iManage Is Supporting Me By...</b><ul><li>
Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.</li><li>
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.</li><li>
Rewarding me with an annual performance-based bonus.</li><li>
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.</li><li>
Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.</li><li>
Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.</li><li>
Having multiple company wellness days each year to prioritize mental health and well-being.</li><li>
Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.</li></ul>
The overall US annual base salary range for this position is $80,000 - $100,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.<br>
<br>
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review.<br>
<br>
<b>About iManage&hellip;</b><br>
<br>
At iManage, we are dedicated to Making Knowledge Work&trade;. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.<br>
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We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.<br>
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So we&rsquo;re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry&rsquo;s best and brightest. That&rsquo;s the iManage way. It&rsquo;s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.<br>
<br>
<b><i>Whoever you are, whatever you do, however you work. Make it mean something at iManage.</i></b><br>
<br>
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.<br>
<br>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<br>
Learn more at: www.imanage.com<br>
<br>
Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/<br>
<br>
#LI-AH1<br>
#LI-Hybrid<br>
<p>
</p><p>v06mUcw8hK</p></div>

Customer Experience Operations Analyst

S&C Electric Company

<div><p>As an S&amp;C Electric team member, you&rsquo;ll work on projects that have real-world impact. You&rsquo;ll help transform the grid for resilient and reliable power worldwide. S&amp;C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We&rsquo;re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&amp;C to make an impact on tomorrow&rsquo;s energy challenges and become an employee-owner!<br>
</p><p></p><p><b>Hours
</b></p><ul><li><b>8:00 am &ndash; 5:00 pm (Mon-Fri) Hybrid<br>
</b></li></ul><p></p><p><b>Compensation
</b></p><p>At S&amp;C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. <b>The estimated annual base salary range for this position in the United States is $94,160 - $124,762. </b>Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&amp;C&rsquo;s annual incentive plan (AIP), subject to eligibility criteria.<br>
</p><p></p><p><b>Join Our Team as a Senior Network Analyst!
</b></p><p>S&amp;C Electric Company is a global provider of equipment and services for the highly competitive electric power industry. We are seeking an enthusiastic and passionate professional Network Analyst under the general direction of the manager of Network Infrastructure Services. The Network Analyst is responsible for ensuring the health, performance, and security of S&amp;C Electric Company&rsquo;s global network infrastructure, which supports over 3,000 endpoint devices across 20 offices in 7 countries. This role involves managing connectivity across all S&amp;C locations, including inter-site and datacenter connections, VPNs, and network device updates and changes. The ideal candidate will have hands-on experience with Cisco environments and will be expected to stay current with industry standards and best practices. Strong written and verbal communication skills are essential for effectively collaborating with business partners, leadership, and cross-functional teams. The Senior Network Analyst will work closely with the Infrastructure Team to implement projects, resolve incidents, and identify opportunities for network improvements. A successful candidate will be a proactive, approachable team player with a passion for knowledge sharing, a customer-focused mindset, and a proven ability to prioritize tasks while maintaining professionalism, empathy, and urgency.<br>
</p><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Deliver high-quality technical support to internal users, ensuring efficient issue resolution.
</li><li>Install, maintain, and upgrade LAN/WAN/WLAN and network systems, including Azure and Oracle Cloud integrations.
</li><li>Administer network devices and firewalls to maintain performance and security.
</li><li>Troubleshoot and resolve network incidents, identifying root causes and trends.
</li><li>Document network configurations, procedures (MOPs), and technical resolutions.
</li><li>Create and maintain training materials and technical documentation.
</li><li>Guide and mentor junior team members on technical standards and problem-solving.
</li><li>Prioritize and respond to support requests, ensuring timely assistance.
</li><li>Complete assignments as a member of a project team and lead small to medium-sized projects.
</li><li>Communicate status, issues and resolutions to business clients, supervision, and project managers.
</li><li>Follow established IT standard work procedure documentation and best practices.
</li><li>Understand and comply with all applicable Company policies and rules.
</li>Provide off-hours, on-call support for Oracle EBS as needed.<br>
<li>
</li></ul><p></p><p><b>What you&rsquo;ll Need To Succeed:
</b></p><ul><li>A 4-year degree in Information Systems / Computer Science / related field or equivalent experience supporting an enterprise computer network.
</li>Cisco CCNA Certificate<br>
<li>
</li></ul><p></p><p><b>Preferred:
</b></p>Cisco CCNP Certificate<br>
<ul><li>
</li></ul><p></p><p>S&amp;C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at TAsupport@sandc.com .
</p><p><b>No fixed deadline
</b></p><p><b>#LI-BB1</b></p></div><br><div></div>

Senior Network Analyst

Hilton

<div><p>Accounting Analyst - Hilton Chicago O'Hare Airport</p><p>
The Analyst / Clerk of Accounting will perform activities to support the Accounts Receivable, Accounts Payable, Payroll and General Accounting functions. The Analyst/Clerk will participate in the development and processes of accurate reports and account management.</p><p><b><br>
What will I be doing?</b><br>
</p><p>Primary responsibilities:</p><ul><li>Perform applicable retained Accounts Receivable, Accounts Payable, Payroll and General Accounting functions</li><li>Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner to support continuing effort to deliver outstanding guest service and financial profitability
</li><li>Collaborate with SSCs and service provider, as well as partner with SSC to resolve disputes</li><li>Participate in the production of monthly accounts as directed.</li><li>Complete month-end responsibilities</li><li>Execute internal control over revenues, expenses, assets and liabilities of the hotel</li><li>Participate in special projects, team training and development</li><li>Perform other duties and responsibilities as assigned or required</li><li>Reports results to others and aids others to understand financial matters.</li><li>Develops and maintains constructive and cooperative working relationships with other finance departments and corporate departments they support</li><li>Collaborates with manager to establish specific goals and plans to prioritize, organize and accomplish project/department goals</li><li>Attends staff meetings pertinent to work assignments</li><li>Researches and responds to information requests from internal departments and management</li><li>Act in accordance with fire, health and safety regulations on property and follow the correct procedures when required</li></ul><p><b>
What are we looking for?</b><br>
</p><p>Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:</p><ul><li>
Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline</li></ul><p>
In addition, we look for the demonstration of the following key attributes:</p><ul><li>
Quality</li><li>
Productivity</li><li>
Dependability</li><li>
Customer Focus</li><li>
Adaptability</li></ul><p>
</p><p><b>The Benefits:</b></p><ul><li>
Access to your pay when you need it through DailyPay</li><li>
$250 discount on parking in C Lot</li><li>
Medical Insurance Coverage - for you and your family</li><li>
Mental Health Resources</li><li>
Best-in-Class Paid Time Off (PTO)</li><li>
The Go Hilton travel discount program</li><li>
Supportive Parental Leave</li><li>
Matching 401(k)</li><li>
Employee Stock Purchase Program (ESPP) - purchase Hilton shares at 15%discount</li><li>
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high-school com, literacy, professional certificates and more)</li><li>
Career growth and development</li><li>
Team Member Resource Groups</li><li>
Recognition and rewards programs</li><li>Available benefits may vary depending upon property-specific terms and conditions of employment</li></ul><p><b>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Accounting Analyst - Hilton Chicago O'Hare Airport

Ferrara Candy Company

<p></p><div><div><div><div><div><p>For more than 115 years, Ferrara has created sugar confections that enable moments of sweetness, celebration, and connection for candy lovers of all generations. Today, the company is the #1 sugar confectioner in the United States. Ferrara boasts a passionate team of nearly 9,000 employees creating and delivering hundreds of products sold under 20 popular brands like Brach&rsquo;s&reg;, NERDS&reg;, SweeTARTS&reg;, Laffy Taffy&reg;, and Trolli&reg; to more than 66 million U.S. households annually and popular Dori snacking products under brands such as Dori, Gomets, Pettiz, and Yogurte 100 in Brazil. Additionally, Jelly Belly, known world-wide for its confections, was acquired in November of 2023.</p>
</div></div><div><div><div><div><p>Sr. Analyst, Procurement Finance
</p></div></div></div></div><div><div><div><div><div><div><div><div><b>Work Location: Chicago
</b></div></div><div><div><i>Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.</i></div></div></div><div><div><div><b>
Want to make an impact?</b></div>
</div><div><div>
As a Senior Analyst in Procurement Finance, you'll be at the center of driving cost leadership and financial discipline across our global supply chain, transforming millions in procurement spend into strategic advantage. By delivering actionable insights and advanced financial modeling, you'll help senior leadership mitigate risk, optimize spending, and unlock value in a volatile commodities market&mdash;directly shaping supplier strategies and impacting the bottom line through data-driven decision making.</div></div></div><div><div><div><b>
Ways you will make a difference</b></div>
</div><div><ul><li>Raw Materials and Packaging forecasting and budget management: Lead comprehensive forecasting for materials costs and purchase price variance (PPV) analysis. Own budget development and performance monitoring and conduct deep-dive variance and &ldquo;what-if&rdquo; scenario analyses.</li>
<li>Month-end close and forecasting oversight: Review and validate month-end close process and forecasting work produced by FLDP junior analyst, ensuring accuracy of procurement cost accruals and rolling forecast. Provide guidance on accounting treatment and lead resolution of discrepancies. Own the monthly procurement finance narrative and variance explanations to senior leadership.</li>
<li>Advanced financial modeling and analytics: Design and maintain sophisticated financial models for complex procurement scenarios, including multi-year supplier contracts, hedging strategies, and sourcing analyses.</li>
<li>Strategic performance management and reporting: Own development and delivery of executive-level dashboards and reports on procurement performance, including comparisons of Budget and actuals to PS3, quarterly internal vs. external commodity analysis, KPI analysis, trend identification, and actionable insights. Lead monthly business reviews with procurement leadership and present findings to senior finance and operations teams.</li>
<li>Cross-functional leadership and stakeholder management: Serve as primary finance business partner to procurement and supply chain teams, leading cross-functional initiatives and driving alignment on financial objectives. Mentor junior analysts and coordinate with brand finance teams on integrated planning processes.</li>
<li>Process optimization and systems leadership: Lead initiatives to streamline procurement finance processes, implement automation solutions, and standardize financial models across the greater finance group. Drive adoption of new tools and systems, including training development and change management for finance and procurement teams.</li>
<li>Lead special projects requiring senior-level analytical skills (e.g., comprehensive tariff impact analysis, pricing stories, and strategic cost reduction initiatives, etc.).</li>
<li>Represent procurement finance in enterprise-wide initiatives and steering committees.</li>
<li>Drive continuous improvement of forecasting accuracy and process efficiency metrics.</li>
<li>Provide technical expertise and mentorship to junior team members, including review of their work products and professional development guidance.</li>
</ul></div></div><div><div><div><b>Skills that will make you successful</b></div>
</div><div><ul><li>Advanced quantitative analysis &amp; modeling &mdash; build/maintain driver-based models, scenario/sensitivity analyses, and performance tracking.</li>
<li>Data analytics &amp; visualization &mdash; translate large datasets into clear insights; build concise dashboards and trend views.</li>
<li>Accounting &amp; financial acumen &mdash; strong grasp of accruals, variance analysis, cost drivers, and how they flow through financial statements.</li>
<li>Forecasting &amp; budgeting &mdash; develop rolling forecasts and budgets, monitor performance vs. plan, and explain deviations.</li>
<li>Business case &amp; ROI evaluation &mdash; structure cost/benefit analyses and provide clear recommendations.</li>
<li>Decision support &mdash; frame choices with trade&#8209;offs, quantify impact, and influence direction.</li>
<li>Executive storytelling &mdash; distill complex analyses into crisp narratives and action-oriented recommendations.</li>
<li>Cross-functional collaboration &mdash; partner effectively across operations, finance, and business teams.</li>
<li>Coaching &amp; quality review &mdash; guide junior team members and raise the standard of deliverables.</li>
<li>Process improvement &amp; automation mindset &mdash; standardize models, streamline workflows, and document controls.</li>
<li>Systems fluency &mdash; comfort with ERP/EPM, spreadsheets, databases, and BI tools; quick to learn new platforms.</li>
<li>Data governance &mdash; ensure data quality, consistency, and auditability.</li>
<li>Structured problem solving &mdash; break down ambiguous problems and drive to pragmatic solutions.</li>
<li>Ownership &amp; bias for action &mdash; operate with urgency and accountability.</li>
<li>Prioritization &amp; project management &mdash; manage deadlines across concurrent workstreams.</li>
</ul></div></div><div><div><div><b>Experiences that will support your success</b></div>
</div><div><ul><li>Minimum of 4 years of progressive experience in finance, ideally with supply chain experience</li>
<li>Bachelor&rsquo;s degree in Finance or Accounting</li>
<li>Advanced proficiency in MS Office, primarily Excel &amp; Power Point</li>
<li>Tableau and/or PowerBI experience preferred</li>
<li>SAP experience strongly preferred</li>
<li>Strong communication, written, oral and interpersonal skills are required</li>
</ul></div></div><div><div><div><b>What We Offer</b></div>
</div><div><div><i>
At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits at </i><i>https://flimp.live/Ferrara-Candy-2025-OE-QR</i></div></div></div><div><div><div><b>
Compensation</b></div>
</div><div><div>
The salary range for this position is $80,325 to $112,455 annually.</div></div></div></div>
</div></div></div></div><div><div><p>Ferrara&rsquo;s success in industry-leading innovation has been driven by deep consumer insights, strong retailer co-creation and partnerships, and a dedication to diversity of thought, experience, and people. A privately held company, Ferrara has its global headquarters in Chicago and an operational network of more than 27 locations in North America, Brazil, and China that includes manufacturing, distribution, sales, and R&amp;D facilities. Ferrara is a privately held Ferrero related company. Learn more at www.ferrara.com or www.linkedin.com/company/ferrara-.</p>
</div></div><div><div><p>EQUAL OPPORTUNITY</p><p>
We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.</p></div></div></div></div></div><p></p>

Sr. Analyst, Procurement Finance

American College of Surgeons

<p></p><div><p><b>About the American College of Surgeons</b></p>
<p><i>
The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 90,000 members and is the largest organization of surgeons in the world. For more information, visit </i><i>www.facs.org</i><i>.</i></p>
<p><b>
Summary:</b> The Membership Marketing Specialist is responsible for creating and implementing strategies and tactics to acquire new members at every membership level. Efforts will focus on surgeons in the United States and Canada eligible for domestic Fellowship. The Specialist will build a new member acquisition pipeline, qualify leads, and use tools such as PropFuel and Marketo for nurture campaigns. The Membership Marketing Specialist will work closely within the team, especially the data analyst, to create dynamic reports and dashboards that show acquisition KPIs and progress. The Specialist will apply market intelligence, best practices, and industry research to develop and implement innovative lead generation conversion, onboarding/engagement, and retention strategies to meet the established annual goals. The Specialist will identify key audiences, develop personalized, segmented communications, articulate the member value proposition, and ensure all membership materials clearly communicate this message. The Specialist will work with the team to conduct analysis of all acquisition and retention activities to ensure the College is continually looking at the most efficient and result-oriented approaches to increasing membership.</p>
<p>
This exempt position will report to the Associate Vice President in the Division of Member Services. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.</p>
<p>
The anticipated salary range for this position is $68,000 - $75,000 (commensurate with related experience).</p>
<p><b>
Responsibilities:</b></p>
<p><b>
Member Recruitment and Retention</b></p>
<ul>
<li>Develop and execute innovative, data-driven marketing campaigns to recruit members across all categories (Fellow, Associate Fellow, Resident, Medical Student, and Affiliate).</li>
<li>Conduct lead generation, prospecting, and qualifying potential new members using internal and external knowledge sources.</li>
<li>Create compelling campaign strategies, including digital communications, direct mail, and integrated cross-channel approaches, in collaboration with the Integrated Communications team. Coordinates with Integrated Communications to harmonize various membership marketing communications and maintain the highest level of engagement with members and potential members.</li>
<li>Leverage CRM/AMS (Aptify) and other platforms to build and maintain an accurate pipeline.</li>
<li>Work collaboratively with the team, especially the data analyst, to design and maintain PowerBI dashboards and analytics tools to monitor KPIs, uncover trends, and provide actionable insights for continuous optimization.</li><br>
</ul>
<p><b>Member Engagement</b></p>
<ul>
<li>Design and deliver engaging content across digital, print, and event platforms to deepen member involvement and loyalty.</li>
<li>Partner with event and program teams to create meaningful member touchpoints at ACS conferences and meetings.</li>
<li>Contribute articles and marketing pieces to ACS publications and newsletters, ensuring alignment with brand voice and member value propositions.</li>
<li>Develop personalized and segmented communications that highlight member benefits and demonstrate the value of ACS membership.</li><br>
</ul>
<p><b>Member Support and Relationship Management</b></p>
<ul>
<li>Serve as a trusted first point of contact, providing responsive and high-level customer service via the member inbox and support line.</li>
<li>Build strong relationships across ACS divisions to address member needs quickly and effectively.</li><br>
</ul>
<p><b>Required Education and/or Experience:
</b></p><ul><li>Bachelor&rsquo;s degree or higher from an accredited college or university in marketing or a related field is required.</li>
<li>At least 3-5+ years&rsquo; experience in a similar acquisition marketing function is required.</li>
<li>Experience with the following is strongly preferred: customer relationship management, new member acquisition, lead generation using databases and other sources, establishing KPIs, and tracking of outreach and conversion activities through dashboards.</li>
<li>Strong written and verbal communication skills.</li>
<li>Strong working knowledge of Microsoft Office products (Outlook, Word, Excel, Power BI, and PowerPoint).</li><br>
</ul>
<p><b>Comprehensive Benefits:</b><br>
We&rsquo;re committed to attracting and retaining top talent via valuable benefits!</p><br>
<ul>
<li>Vacation, personal, and sick hours including 13 paid holidays per year</li>
<li>Tuition Reimbursement</li>
<li>Medical&mdash;comprehensive coverage through BlueCross BlueShield</li>
<li>Dental, Vision, and Prescription drug program</li>
<li>403(b) Matching Program</li>
<li>Pension Plan</li>
<li>Flexible Spending Medical/Dependent Care</li>
<li>Employee Assistance Program</li>
<li>Short Term/Long Term Disability</li>
<li>Life Insurance</li>
<li>Domestic Partner Coverage</li></ul><br>
<p></p>
<p><i>
The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.</i></p><p></p><p>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Membership Marketing Specialist

Lumexa Imaging

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
<br><br>
The Senior Treasury Analyst will be responsible for overseeing, monitoring, and updating daily cash activities, maintaining relationships with various external service providers, and partnering with internal groups to improve financial analytics and current processes.
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<b>Key Responsibilities:</b><br>
<ul>
<li>Maintain daily and long-range cash projections and monitor variances by working with internal groups to collect data on future activities and expenditures. Build out cash model to capture additional metrics and increase efficiency</li>
<li>Initiate wires and internal account transfers for acquisition activities, funding between entities, and outside entities as necessary</li>
<li>Track debt and make principal and interest payments as required by credit agreement</li>
<li>Coordinate and execute all treasury transition activities for acquisitions including transferring control of all accounts, transitioning activity to our banking relationship, and closing accounts as needed</li>
<li>Online banking system oversight, including maintenance of appropriate user access and entitlements and evaluation of banking system functionality to improve operational efficiency</li>
<li>Work with banking partner to improve services and reporting, streamline banking operations where possible and drive down costs by utilizing more efficient products/services and negotiating rate decreases/offsets as our footprint grows</li>
<li>Assist Accounting during monthly close with any questions/documentation regarding Treasury transactions</li>
<li>Support implementation, configuration, and ongoing use of Oracle financial management software</li>
<li>Manage relationship with cash courier service, adding or removing locations as needed, and responding to service questions and issues from operating business locations</li>
<li>Support capital expense and equipment lease process, track existing and upcoming projects, coordinate lease documentation with financing partners, and communicate completed lease schedules internally</li>
<li>Manage corporate credit card programs, monitor credit limit exposure, collaborate with Concur administrator to ensure card programs operate effectively with T&E reporting requirements</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>Bachelor’s degree in Accounting or Finance, or related field</li>
<li>3+ years of treasury, finance, or corporate banking experience, preferably in a healthcare or hospital setting.</li>
<li>CTP is strongly preferred</li>
<li>Advanced proficiency in Microsoft Excel; experience with ERP systems, bank portals, and Concur is a plus</li>
<li>Exceptional analytical, problem-solving, and communication skills</li>
<li>Strong change management skills, someone is who is flexible and can handle ambiguity in a company going through significant transformation in financial processes and rigor</li>
</ul>
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
<br><br>
Lumexa Imaging is an equal opportunity employer.

Senior Treasury Analyst

Ardagh Group

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 <strong>
  Role Description
  <br/>
  <br/>
 </strong>
 The Procurement Analyst will work as a partner to the procurement team, our manufacturing plants, and Ardagh suppliers, working as a liaison between the teams to help manage overall relationship and to support spend under management agenda. The Procurement Analyst will utilize existing procurement systems and business processes across the procurement process areas to execute work in a timely fashion. In addition, this role will play a key part in driving the execution of a vendor managed inventory (VMI) program to improve supply chain efficiency, optimize inventory levels, and strengthen supplier collaboration.
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 <br/>
 This role will report to the Procurement Director, providing support to the entire Direct Material management team including aluminium, other direct materials (ODM), and scrap. Supporting regional Aluminium Category Manager, regional ODM Category Manager, and regional Sustainability Manager as needed with tactical &amp; strategic initiatives.
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 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Supplier and Contract Management
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 <br/>
 <ul>
  <li>
   Establish and execute VMI program with existing ODM supplier base.
  </li>
  <li>
   Maintain contract trackers across all direct material categories, managing contract lifecycle&rsquo;s.
  </li>
  <li>
   Identify and proactively communicating relevant contract insights, metrics, and value drivers to the Aluminium and Other Direct Material verticals.
  </li>
  <li>
   Drive total cost optimization, mitigate risk, and maximize supplier performance as it relates to contract metrics.
  </li>
  <li>
   Maintenance, volume review and distribution of scheduling agreements to suppliers and plants.
  </li>
  <li>
   For ODM suppliers, maintain SAP processes for consigned material usage and weekly financial settlements.
  </li>
  <li>
   For all categories, provide vacation back up for SAP related activity including PO creation or volume adjustments per plant needs.
  </li>
  <li>
   Key contributor gathering data analytics for monthly reporting to senior leadership.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supplier Relationship &amp; Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Solicit Voice of Customer feedback from all Metal &ndash; NA facilities for all direct material suppliers. Compile and Distribute results accordingly.
  </li>
  <li>
   Gather performance data for and actively participate in supplier quarterly reviews.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements Planning &amp; Contract Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be a point of contact for aluminium related activity, including inventory management, ASN input, handling of applicable duty and logistics invoices, and warehouse inventory tracking against forecast.
  </li>
  <li>
   Lead the movement of VMI for ODM Suppliers, seeing the project to completion and through implementation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Relevant Degree
  </li>
  <li>
   Strong analytical skills
  </li>
  <li>
   Experienced with SAP
  </li>
  <li>
   Experienced with Word, Excel, and Power Point
  </li>
  <li>
   Strategic thinker
  </li>
  <li>
   Ability to communicate complex issues to variety of stakeholders
  </li>
  <li>
   Team player
  </li>
  <li>
   Highly organized
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Positive work environment
  </li>
  <li>
   Opportunity to professional growth
   <br/>
   <br/>
  </li>
 </ul>
 Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion.
 <br/>
 <br/>
 Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you&rsquo;ll enjoy the journey!
 <br/>
 <br/>
 Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited.
 <br/>
 <br/>
 The anticipated base annual salary range for this role is between
 <strong>
  $69,000.00 and $103,400.00
 </strong>
 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate&rsquo;s qualifications, experience, and work location, where appropriate.
 <br/>
 <br/>
 Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time.
</div>


Analyst, Procurement

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