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customer experience strategist

Weekday AI (YC W21)

<div>
 
 This role is for one of the Weekday's clients
 
 
 
 
 Salary range: Rs 1500000 - Rs 2000000 (ie INR 15-20 LPA)
 
 
 
 Min Experience: 1 years
 
 
 Location: Bengaluru
 
 
 JobType: full-time
 
 
 We're seeking a first-principles product thinker who deeply understands user journeys and is passionate about elevating the
 
 post-purchase customer experience
 
 through technology. You should have a strong grasp of customer behavior, CX, and operational excellence, with prior experience in
 
 B2C e-commerce environments
 
 .
 
 
 
 Requirements
 
 
 
 You'll be a great fit if you are:
 
 
 <ul>
 <li>
 A pet parent who brings empathy and firsthand understanding of pet care needs.
 </li>
 <li>
 Passionate about building intuitive, high-impact, user-facing services.
 </li>
 <li>
 Comfortable in environments that require high ownership, collaboration, and cross-functional alignment.
 </li>
 <li>
 A collaborative leader and strong advocate for the customer, capable of uniting teams around shared goals.
 </li>
 <li>
 Data-savvy, with the ability to define metrics, analyze user behavior, design experiments, and iterate quickly.
 </li>
 <li>
 Experienced with 2-3 years in product management, ideally within e-commerce or retail technology.
 
 
 </li>
 </ul>
 
 
 Why You'll Love This Role
 
 
 
 
 <ul>
 <li>
 Pet-Centric Culture: Your empathy as a pet parent is valued and celebrated&mdash;it's a core requirement.
 </li>
 <li>
 Shape a Growing Industry: Contribute to a rapidly expanding 25% CAGR pet care market, backed by strong industry momentum.
 </li>
 <li>
 Impact That Matters: Improve post-purchase experiences, streamline query resolution, and empower customer support teams&mdash;creating meaningful outcomes for pet families.
 
 
 </li>
 </ul>
 
 Skills &amp; Expertise
 
 
 
 <ul>
 <li>
 Product Management
 </li>
 <li>
 Customer Experience (CX)
 </li>
 <li>
 E-commerce / Retail Tech
 </li>
 <li>
 Data-Driven Problem Solving
 </li>
 <li>
 Cross-Functional Collaboration
 </li>
 </ul>
</div>

Product Manager - Customer Experience

Licious

<div>
 
 
 Role Overview
 
 
 
 As the
 
 CX Strategy Manager,
 
 you will be the bridge between our customers and the business. You will work with stakeholders across tech, product, category, revenue, supply chain, last mile delivery and contact centre to translate what the customer wants and needs, as well key pain points the customer faces, into clear, operating roadmaps for each team. You will partner with these teams to structurally solve through deep design. You will hold the org accountable on actual CX delivery, through driving rigour on customer-facing operating metrics. It&rsquo;s a strategy and design role with deep operational exposure.
 
 
 
 
 
 
 What makes the role meaty?
 
 
 <ul>
 <li>
 Drive ops-heavy design thinking: Convert customer pain points into structured problem statements, prototype solutions, and pilot quickly.
 </li>
 <li>
 Identify root causes of negative CX trends using contact center and platform data; lead zero-defect and effort-reduction initiatives.
 </li>
 <li>
 Translate strategic CX priorities into actionable process, policy, and tech solutions across the organization.
 </li>
 <li>
 Build and lead the CX strategy roadmap across contact points&mdash;voice, chat, app, social, and offline experience nodes.
 </li>
 <li>
 Partner with tech/product to design systemic solutions that reduce escalations and increase first-touch resolution.
 </li>
 <li>
 Manage executive-level stakeholder alignment on customer-centric initiatives&mdash;owning CX charters in quarterly business planning.
 </li>
 </ul>
 
 
 
 
 
 We hope that you..
 
 
 <ul>
 <li>
 Engineering or MBA from a Tier-1 institute (IITs, IIMs, ISB.)
 </li>
 <li>
 2&ndash;3 years of experience in operations strategy / design, CX design / operations.
 </li>
 <li>
 Experience working in or with high-volume, distributed operations environments (e.g., ecomm, quick comm, food tech, omni-channel D2C brands).
 </li>
 <li>
 Strong design thinking orientation&mdash;comfortable breaking complex journeys into system-level flows.
 </li>
 <li>
 Strong analytical mindset&mdash;comfortable working with operations data, root cause trees, and business impact sizing.
 </li>
 <li>
 Experience in startups in B2C, e-commerce, logistics, or food tech with prior experience in Ops Design, Service Design, or CX innovation roles is good to have.
 </li>
 </ul>
 
 
 
 
 
 Why This Role is Exciting
 
 
 <ul>
 <li>
 Create and lead customer-first experiences in one of India&rsquo;s fastest-growing consumer brands.
 </li>
 <li>
 Operate at the intersection of strategy, design, and execution&mdash;not just advisory.
 </li>
 <li>
 Be part of a team that truly believes customer experience is a business differentiator, not a support function.
 </li>
 </ul>
</div>

CX Strategy Manager

slice

<div>
 
 
 Walk-in Drive
 
 
 
 
 Location
 
 : 1st Floor, Ashford, Indiqube, 80 Feet Rd, 3rd Block, Koramangala
 
 
 
 Date
 
 : 16th Sep (Tuesday)
 
 
 
 Time
 
 : 11 AM &ndash; 3 PM (Registration from 11 AM - 1pm)
 
 
 
 Roles
 
 : Customer Experience Executive
 
 
 
 
 
 
 About the team
 
 
 
 
 
 
 Be Part of Something Extraordinary.
 
 
 
 
 
 Our Customer Experience team is a dynamic group of professionals who thrive on empathy, precision, and care. We&rsquo;re not just any team&mdash;we&rsquo;re the heart of our company, ensuring that every customer feels valued and appreciated. Our mantra? &ldquo;We make the customer feel like they&rsquo;re the king.&rdquo; It&rsquo;s simple, but it&rsquo;s what sets us apart. If you want to be part of a team where your dedication creates lasting impressions, this is where you belong.
 
 
 
 
 
 
 About the role
 
 
 
 
 
 
 Are you passionate about creating exceptional customer experiences? Do you thrive on solving problems and guiding others? If so, we want you on our team!
 
 
 As a Customer Experience Executive, you&rsquo;ll be at the forefront of ensuring our customers enjoy a smooth and positive journey with our products and services. Your day-to-day will involve connecting with customers, resolving their queries, offering tailored solutions, and helping them unlock the full potential of our offerings.
 
 
 
 
 
 Needless to say, there's never a dull time at slice. You&rsquo;ll be promised all the perks of joining a fast-paced, hyper-growth startup that aims to disrupt the payments space.
 
 
 
 
 
 
 What You will do
 
 
 
 
 
 <ul>
 <li>
 Deliver Top-Notch Support: Ensure every customer query is met with a quality response, following our SOPs to keep interactions smooth and efficient.
 </li>
 <li>
 Be a Customer Advocate: Tune in to what our customers really need and guide them through using specific features that make a difference.
 </li>
 <li>
 Dive into Problem-Solving: Love a challenge? Analyze and report product issues by exploring different scenarios or stepping into the customer&rsquo;s shoes.
 </li>
 <li>
 Keep Our Knowledge Base Sharp: Regularly update our internal systems with insights from technical issues and valuable customer conversations.
 </li>
 <li>
 Collaborate and Innovate: Got a great idea from a customer? Share feature requests and clever workarounds with the team to keep our product evolving.
 </li>
 <li>
 Stay Ahead of the Curve: Excite our customers by informing them about the latest features and functionalities as soon as they&rsquo;re available.
 </li>
 <li>
 Ensure Resolution: Don&rsquo;t just solve problems&mdash;follow up with customers to make sure everything&rsquo;s running smoothly on their end.
 </li>
 <li>
 Amplify the Customer Voice: Collect feedback directly from customers and share these insights with our Product, Sales, and Marketing teams to drive innovation and improvement
 </li>
 </ul>
 
 
 
 
 What you will need
 
 
 
 
 <ul>
 <li>
 Bring Your Experience: Have at least 2 years in a customer facing role? Great! If you're a fresher with outstanding communication skills, we&rsquo;d love to hear from you too.
 </li>
 <li>
 Versatile Support: Ready to tackle it all? You'll be handling calls, chats, and emails, so flexibility is key.
 </li>
 <li>
 Customer-Centric Approach: We&rsquo;re all about our customers&mdash;you should be too.
 </li>
 <li>
 Tech-Savvy: Familiar with help desk software and remote support tools? Even better if you know your way around CRM systems.
 </li>
 <li>
 Communication Pro: Strong communication and problem-solving skills are a must. We need someone who&rsquo;s fluent in both English and Hindi.
 </li>
 <li>
 Juggle Like a Pro: You&rsquo;ll need to multitask in our fast-paced environment, adapting quickly to whatever comes your way.
 </li>
 </ul>
 
 
 
 
 
 Life at slice:
 
 
 
 
 
 
 Life so good, you&rsquo;d think we&rsquo;re kidding:
 
 
 
 
 <ul>
 <li>
 Competitive salaries. Period.
 </li>
 <li>
 An extensive medical insurance that looks out for our employees &amp; their dependants. We&rsquo;ll love you and take care of you, our promise.
 </li>
 <li>
 Flexible working hours. Just don&rsquo;t call us at 3AM, we like our sleep schedule.
 </li>
 <li>
 Tailored vacation &amp; leave policies so that you enjoy every important moment in your life.
 </li>
 <li>
 A reward system that celebrates hard work and milestones throughout the year. Expect a gift coming your way anytime you kill it here.
 </li>
 <li>
 Learning and upskilling opportunities. Seriously, not kidding.
 </li>
 <li>
 Good food, games, and a cool office to make you feel like home. An environment so good, you&rsquo;ll forget the term &ldquo;colleagues can&rsquo;t be your friends&rdquo;.
 </li>
 <li>
 We believe in equality. Period.
 </li>
 </ul>
 
 
 
 
 At slice, we are committed to building a diverse and talented workforce. We never discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by the applicable law.
 
 
 
 
 
 We consider all qualified job-seekers with criminal histories in a manner consistent with the applicable law. Additionally, we are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
 
 
 
 
 
 Come join our crew!
 
 
 
 
 
 
 About us
 
 
 
 slice the way you bank
 
 
 
 
 
 slice&rsquo;s purpose is to make the world better at using money and time, with a major focus on building the best consumer experience for your money. We&rsquo;ve all felt how slow, confusing, and complicated banking can be. So, we&rsquo;re reimagining it. We&rsquo;re building every product from scratch to be fast, transparent, and feel good, because we believe that the best products transcend demographics, like how great music touches most of us.
 
 
 
 
 
 Our cornerstone products and services: slice savings account, slice UPI credit card, slice UPI, slice UPI ATMs, slice fixed deposits, slice borrow, and UPI-powered bank branch are designed to be simple, rewarding, and completely in your control. At slice, you&rsquo;ll get to build things you&rsquo;d use yourself and shape the future of banking in India. We tailor our working experience with the belief that the present moment is the only real thing in life. And we have harmony in the present the most when we feel happy and successful together.
 
 
 
 
 
 We&rsquo;re backed by some of the world&rsquo;s leading investors, including Tiger Global, Insight Partners, Advent International, Blume Ventures, and Gunosy Capital.
 
</div>

Customer Experience Executive

<div>
 
 At Licious, we are reimagining how India experiences meat and seafood. We&rsquo;re building a category-defining D2C brand that thrives on consumer obsession, operational excellence, and high-velocity decision-making. As we scale, we&rsquo;re looking for a
 
 Leader of CX Design &amp; Strategy
 
 to design and deliver delightful experiences across all customer touch points - in app, at delivery, at our physical stores - ones that are not only empathetic but operationally executable in a complex, high-volume environment. Think you have what it takes to be the magic ingredient in the recipe that is Licious? Read on&hellip;
 
 
 
 
 
 
 Role Overview
 
 
 
 As the
 
 Leader of CX Design &amp; Strategy
 
 , you will be the bridge between our customers and the business. You will work with stakeholders across tech, product, category, revenue, supply chain, last mile delivery and contact centre to translate what the customer wants and needs, as well key pain points the customer faces, into clear, operating roadmaps for each team. You will partner with these teams to structurally solve through deep design. You will hold the org accountable on actual CX delivery, through driving rigour on customer-facing operating metrics. It&rsquo;s a strategy and design leadership role with deep operational exposure.
 
 
 
 
 
 
 What makes the role meaty?
 
 
 
 ● Create and lead customer-first experiences in one of India&rsquo;s fastest-growing consumer
 
 
 brands.
 
 
 ● Operate at the intersection of strategy, design, and execution&mdash;not just advisory.
 
 
 ● Partner with cross-functional teams (Product, Tech, Operations, Supply Chain, and
 
 
 Category) to define and prioritize customer journeys and service interventions.
 
 
 ● Build and lead the CX strategy roadmap across contact points&mdash;voice, chat, app, social,
 
 
 and offline experience nodes.
 
 
 ● Drive ops-heavy design thinking: Convert customer pain points into structured problem
 
 
 statements, prototype solutions, and pilot quickly.
 
 
 ● Identify root causes of negative CX trends using contact center and platform data; lead
 
 
 zero-defect and effort-reduction initiatives.
 
 
 ● Partner with tech/product to design systemic solutions that reduce escalations and
 
 
 increase first-touch resolution.
 
 
 ● Manage executive-level stakeholder alignment on customer-centric initiatives&mdash;owning CX
 
 
 charters in quarterly business planning.
 
 
 ● Translate strategic CX priorities into actionable process, policy, and tech solutions
 
 
 across the organization.
 
 
 
 
 
 
 We hope that you..
 
 
 
 ● Experience in B2C, e-commerce, logistics, or food tech environments.
 
 
 ● Background in Ops Design, Service Design, or CX innovation roles.
 
 
 ● 2-3 experience in a top consulting company is big plus
 
 
 ● MBA from a Tier-1 institute (IIMs, ISB.) &ndash; mandatory
 
 
 ● 5&ndash;6 years of experience in strategy, operations strategy / design, CX design / strategy
 
 
 ● Experience working in or with high-volume, distributed operations environments
 
 
 (e.g., ecomm, quick comm, food tech, omni-channel D2C brands).
 
 
 ● Strong design thinking orientation&mdash;comfortable breaking complex journeys into
 
 
 system-level flows.
 
 
 ● Proven ability to influence cross-functional stakeholders and drive change through
 
 
 narrative and data.
 
 
 ● Strong analytical mindset&mdash;comfortable working with operations data, root cause trees, and
 
 
 business impact sizing.
 
 
 
</div>

Leader of Customer Experience

ServiceNow

<div>
 
 Company Description
 
 
 
 It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
 
 
 
 Job Description
 
 
 
 Job Title: Head of Executive Experience India
 
 
 Executive Office: Chief Marketing Office
 
 
 Department: Company Marketing Office
 
 
 Location: Bangalore (Travel required)
 
 
 
 
 Job Description
 
 
 
 
 As the Head of Executive Experience for our Innovation Centers, you will be the strategic leader responsible for bringing ServiceNow's technology story to life through immersive, high-impact customer experiences. This pivotal leadership role combines strategic thinking with operational excellence to drive the success of one of our eight global Innovation Centers.
 
 
 
 
 Key Strategic Responsibilities:
 
 
 
 
 <ul>
 <li>
 Lead the vision and strategic direction of the Hyderabad Innovation Center, ensuring alignment with global objectives while maintaining local market relevance in India
 </li>
 <li>
 Drive center excellence through leadership of Experience Consultants, fostering a culture of innovation and exceptional service delivery
 </li>
 <li>
 Coach and guide our EC&rsquo;s to be high performing consultants ensuring customer centricity and white glove excellence in all execution
 </li>
 <li>
 Architect and orchestrate compelling, technology-driven customer experiences that minimize traditional presentations and maximize hands-on engagement
 </li>
 <li>
 Serve as a trusted advisor to senior executives and sales leadership in your region, providing strategic consultation to accelerate pipeline and drive business outcomes
 </li>
 <li>
 Oversee the day-to-day operations of our Centers developing playbooks that allow our EEC team to operate in alignment, consistently and at scale
 </li>
 <li>
 Ensure global consistency across your center to be truly global destination that showcases ServiceNow culture, yet supports your local cultural nuance
 </li>
 <li>
 Identify opportunities to provide elite experiences to our most valuable customers in your Center, develop a process and train teams
 </li>
 <li>
 Champion the evolution of our Innovation Center experiences, constantly pushing boundaries to showcase ServiceNow's capabilities in new and impactful ways
 </li>
 <li>
 Deliver experiences for our most VIP accounts, where you will own, drive and execute outstanding agendas for our Marquee programs
 </li>
 <li>
 Develop an annual plan that articulates core sales alignment opportunities, reporting schedules and activities that insists on our close interlock with the GTM organisation.
 
 
 </li>
 </ul>
 
 
 Leadership &amp; Team Development:
 
 
 
 
 <ul>
 <li>
 Build and mentor a high-performing team, fostering a culture of excellence and continuous improvement
 </li>
 <li>
 Develop and implement best practices that can be scaled across our global Innovation Center network through playbooks and how to guides
 </li>
 <li>
 Create professional development pathways for team members, ensuring growth opportunities and skill enhancement by supporting their IDPs
 </li>
 <li>
 Attend, present and lead cross functional meetings and activities that elevate your own personal brand, as well as the program reputation.
 </li>
 <li>
 Partner with cross-functional teams to ensure seamless center operations and exceptional customer experiences, such as WPS, Marketing, Global Center Management and Leadership
 
 
 </li>
 </ul>
 
 
 Innovation Center Excellence:
 
 
 
 
 <ul>
 <li>
 Design and implement innovative approaches to storytelling and technology demonstrations that bring ServiceNow's value proposition to life
 </li>
 <li>
 Drive the center's strategic initiatives, including experience design, content development, and customer journey mapping
 </li>
 <li>
 Establish and maintain strategic relationships with key stakeholders across Sales, Marketing, Product, and Executive teams
 </li>
 <li>
 Lead the development of center-specific KPIs and metrics to demonstrate impact and ROI
 </li>
 <li>
 Orchestrate high-stakes executive engagements that accelerate deal velocity and strengthen customer relationships
 </li>
 <li>
 Activate the demo rooms, and experiential zones to ensure technology first story-telling
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 In order to be successful in this role, we need someone who has:
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 10+ years of experience in strategic customer-facing roles, with 5+ years in leadership positions
 </li>
 <li>
 Proven track record of leading people in a dynamic, technology-driven environment
 </li>
 <li>
 Strong executive presence and ability to influence senior stakeholders
 </li>
 <li>
 Deep understanding of enterprise technology landscape and ability to translate complex solutions into compelling narratives
 </li>
 <li>
 Deep understanding of Executive Briefing principles, and or Executive Campaigns, and or Executive Marketing practice.
 </li>
 <li>
 Experience in designing and delivering high-impact customer experiences
 </li>
 <li>
 Bachelor's degree in Business, Marketing, Technology, or related field; MBA preferred
 
 
 </li>
 </ul>
 
 
 Key Competencies:
 
 
 
 
 <ul>
 <li>
 Strategic thinking with exceptional execution capabilities
 </li>
 <li>
 Strong leadership and team development skills
 </li>
 <li>
 Excellence in stakeholder management and executive communications
 </li>
 <li>
 Ability to drive innovation and change in a fast-paced environment
 </li>
 <li>
 Data-driven decision-making capability
 </li>
 <li>
 Proven ability to build and maintain strategic partnerships
 </li>
 <li>
 Outstanding problem-solving and analytical skills
 </li>
 <li>
 Change agent, who adapts to the their environment
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Work Personas
 
 
 
 We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
 
 
 
 Equal Opportunity Employer
 
 
 
 ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
 
 
 
 Accommodations
 
 
 
 We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
 
 
 
 Export Control Regulations
 
 
 
 For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
 
 
 From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.
</div>

Head of Executive Experience(Sr Manager), India

Livspace

<div>
 
 Key Responsibilities
 
 
 ➢ Develop and execute content strategies across Instagram, YouTube, LinkedIn, and emerging platforms tailored to service-based audiences
 
 
 ➢ Concept, script, shoot, and edit content (video-first + some static) that&rsquo;s native to each platform ➢ Own and manage end-to-end content calendars, channel-wise
 
 
 ➢ Build and scale a creator and influencer ecosystem to amplify brand messaging
 
 
 ➢ Collaborate with internal stakeholders to craft messaging for key moments (drops, launches, brand IPs, customer features)
 
 
 ➢ Optimize content for reach, retention, saves, shares, and conversions
 
 
 ➢ Analyze performance data regularly to iterate on formats, frequency, and messaging
 
 
 ➢ Stay ahead of social trends, algorithm shifts, and platform features to innovate with speed
 
 
 ➢ Work closely with the performance marketing team to align organic content with paid strategy What Success Looks Like
 
 
 &starf; Consistent growth in followers, reach, and engagement across key channels
 
 
 &starf; High-performing content formats with strong save/share ratios
 
 
 &starf; Creator collaborations that drive brand awareness, UGC, and lead generation
 
 
 &starf; Repeatable content playbooks that ladder up to business goals
 
 
 &starf; A clear, data-backed approach to organic social growth
 
 
 Requirements
 
 
 ● 4+ years of proven experience as a content creator, social strategist, or hybrid role
 
 
 ● Solid understanding of content formats that work for service-based brands
 
 
 ● Ability to conceptualize and execute brand stories visually and tonally
 
 
 ● Proven success in building social media growth from scratch or scale
 
 
 ● Strong understanding of algorithms, trends, platform-native behaviors
 
 
 ● Experience collaborating with creators, influencers, or UGC producers
 
 
 ● Great creative instincts : smart, sharp, on-brand
 
 
 ● Self-starter energy with strong creative and analytical thinking
 
</div>

Social Media Content Creator

Teradata

<div>
 Senior Content Strategist, Notebooks
 
 
 
 Location:
 
 Remote
 
 
 
 Requisition Number: XXXXXX
 
 
 
 
 Job Category: Product
 
 
 
 
 Our Company
 
 
 
 At Teradata, we believe people thrive when empowered with better information. That&rsquo;s why we built the most complete analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers&mdash;and our customers&rsquo; customers&mdash;to make better, more confident decisions. The world&rsquo;s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
 
 
 
 What You&rsquo;ll Do
 
 
 
 In this role, you&rsquo;ll be the lead data scientist and technical content strategist working on native notebooks for Teradata products.
 
 
 <ul>
 <li>
 You&rsquo;ll put your strong writing skills to work, crafting notebooks (like Google Colab and other Jupyter Notebooks) to bring clarity and powerful functionality to Teradata product experiences.
 </li>
 <li>
 You&rsquo;ll collaborate with designers, content strategists, product managers, and engineers to plan, structure, write, and improve notebooks.
 </li>
 <li>
 In various notebooks and other touchpoints in the experience, you&rsquo;ll identify where AI can automate and simplify customer tasks, based on the customer&rsquo;s data, market, analytics functions, and other factors.
 </li>
 <li>
 You&rsquo;ll coordinate your efforts with product managers, engineers, an information architect and other subject matter experts across the company.
 </li>
 <li>
 And you&rsquo;ll be an advocate and expert for product notebooks at Teradata, helping shape the content strategy for how notebooks help Teradata customers get their jobs done.
 
 
 </li>
 </ul>
 Teradata is establishing a bold vision for our product content: modern, customer-focused, and measurably effective. You&mdash;and the notebooks experiences you create&mdash;will help us make that vision real.
 
 
 
 Who You&rsquo;ll Work With
 
 
 
 <ul>
 <li>
 You&rsquo;ll collaborate with some of the leading scientists, AI innovators, and other experts in the field of data analytics. You&rsquo;ll become an expert in translating their visionary ideas into clear, findable, useful content that helps customers succeed.
 </li>
 <li>
 Reporting to the Director of Content Strategy, you&rsquo;ll be part of a team of content designers and technical content strategists who simplify complex ideas and workflows and create valuable, intuitive customer experiences.
 </li>
 <li>
 You&rsquo;ll coordinate your writing with designers, product managers, engineers, and other team members who work to design and deliver product experiences and documentation.
 </li>
 <li>
 You&rsquo;ll be a collaborative, resourceful partner for the business as it discusses plans for notebooks throughout Teradata, and you&rsquo;ll team with design and product colleagues to help deliver content strategy and design that boosts those plans to success.
 
 
 </li>
 </ul>
 
 What Makes You a Qualified Candidate
 
 
 
 <ul>
 <li>
 Familiarity with data science and how enterprises use it to guide and grow their business, including knowledge of common tasks and tools for data analytics, such as Python, R, and SQL.
 </li>
 <li>
 Strong writing and other communication skills, key to helping bring simplicity and usefulness to data analytics functions.
 </li>
 <li>
 Knowledge of emerging trends and tools in AI&mdash;and how we might tap into those tools to automate tasks and present new interactions that help customers reach their goals.
 </li>
 <li>
 Awareness of information architecture and how we can use it to structure notebooks to be findable, useful, and clear.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 You&rsquo;re a good writer. You might even have examples of your writing that show how you simplified complex ideas and processes.
 </li>
 <li>
 You&rsquo;re a data scientist or software developer. You understand the power of data and want to help others tap into it with clear, simple tools.
 </li>
 <li>
 You&rsquo;re curious and keep learning, especially when it comes to areas like content strategy, data science, and how AI can enhance them both.
 </li>
 <li>
 Experience working on SaaS-based initiatives and/or companies.
 </li>
 <li>
 Strong organizational skills and can handle balancing multiple questions, requirements, and projects at the same time.
 </li>
 <li>
 Strong interpersonal skills that are used to build rapport and make connections easily with colleagues and customers.
 </li>
 <li>
 Ability to navigate and succeed in a complex, undefined problem space.
 </li>
 <li>
 A sense of humor and the desire to help people and do good things.
 
 
 
 
 </li>
 </ul>
 
 Why We Think You&rsquo;ll Love Teradata
 
 
 
 We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
 
 
 Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. &ZeroWidthSpace; We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
</div>

Senior Technical Content Strategist, Notebooks

Explore 934+ Customer experience strategist in Mangaluru this September. Find roles across top companies and apply now to boost your career.