customer intelligence manager

Midas

<div><div>At Midas, we are working on real-life engineering challenges to transform the world of finance.</div><div>
We&rsquo;ve transformed investing in Turkey by delivering a seamless experience for everyday investors. Today, 3.5 million users invest with Midas. Backed by an $80M Series B, the largest fintech investment ever in Turkey, we are scaling faster than ever.
</div><div>As a Customer Intelligence Manager, you&rsquo;ll optimize end-to-end user journeys, ensuring consistent and high-quality experiences across all touchpoints. You&rsquo;ll turn user feedback into actionable insights, drive improvement initiatives, and work closely with cross-functional teams to align products and services with user expectations.</div>
<h3 class="jobSectionHeader"><b>What You'll Do</b></h3><ul><li>
Lead initiatives to optimize end-to-end user journeys, ensuring consistent, high-quality experiences across all touchpoints.</li><li>
Analyze user feedback and behavioral data to identify pain points, develop actionable insights, and implement improvements.</li><li>
Collaborate with cross-functional teams to align product and service delivery with user expectations.</li><li>
Develop and monitor KPIs to measure the impact of experience enhancements and track progress.</li><li>
Manage customer support escalations, ensuring timely and effective resolution while identifying trends to prevent future issues.</li></ul><h3 class="jobSectionHeader"><b>
What You'll Bring</b></h3><ul><li>
Proven experience in customer experience, operations, or a similar role, preferably in fintech or a fast-paced, growth-oriented environment.</li><li>
Strong analytical skills with the ability to translate data into actionable strategies.</li><li>
Exceptional communication and collaboration skills to work across diverse teams.</li><li>
Ability to manage multiple projects, prioritize tasks effectively, and deliver results under tight deadlines.</li><li>
An user-focused mindset with creative problem-solving skills.</li></ul>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Customer Intelligence Manager

Foundever

<div>
 <p>
  We are looking for a talented and accomplished
  <strong>
   Performance Improvement Manager
  </strong>
  to join our team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   As a Performance Improvement Manager, Your Daily Responsibilities Will Include
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Manager of Performance Improvement is responsible for executing performance improvement initiatives to enhance client satisfaction, productivity, and profitability. This role involves close collaboration with operations to ensure standards and customer expectations are met and partnering with Continuous Improvement (CI) to assess the impact of solutions and drive client outcomes.
 </p>
 <ul>
  <li>
   Performance Monitoring &amp; Evaluation
  </li>
  <li>
   Quality Assurance and Control
  </li>
  <li>
   Feedback &amp; Improvement Initiatives
  </li>
  <li>
   Performance Reporting &amp; Communication
  </li>
  <li>
   Change Management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   To succeed in the role, you will need to have
  </strong>
 </p>
 <ul>
  <li>
   Excellent conversational and written knowledge in English
  </li>
  <li>
   Statistical Analysis tools (Minitab, R, Python, Power BI)
  </li>
  <li>
   ICoach and RCA tools (Fishbone, VBM, Impact Calculator)
  </li>
  <li>
   Six Sigma, ISO and COPC certifications are an asset
  </li>
  <li>
   Experience with various types of improvement approaches: Continuous improvement projects and Kaizen events.
  </li>
  <li>
   Good understanding of management of key financial metrics, such as cost, gross margin, and revenue
  </li>
  <li>
   Ability to persuade and skills to negotiate to manage and build consensus through storytelling and partnerships with Continuous Improvement departments, COE (products), operations, account management, and sales
  </li>
  <li>
   Knowledge of Operations and Account Management processes
  </li>
  <li>
   Ability to translate statistical and analytical data into cohesive story/ journey map
  </li>
  <li>
   Market intelligence (competitors, trends, etc.)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education and Experience
  </strong>
 </p>
 <ul>
  <li>
   Min 3 years Contact Centre management experience
  </li>
  <li>
   Bachelor&rsquo;s Degree or equivalent
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary in Euros
  </li>
  <li>
   Additional bonuses
  </li>
  <li>
   Private healthcare &amp; dental insurance
  </li>
  <li>
   Growth opportunities through various development programs
  </li>
  <li>
   Fun and engaging company-wide initiatives, including our EverBetter wellness program
  </li>
  <li>
   Job stability
  </li>
  <li>
   Life-long skills and experience
  </li>
  <li>
   Excellent work culture
  </li>
 </ul>
 <p>
  <strong>
   Go further with Foundever&reg;
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
 </p>
 <p>
 </p>
 <p>
  <strong>
   Apply today!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About us
  </strong>
 </p>
 <p>
  Foundever&reg; is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we&rsquo;re the team behind the best experiences for +800 of the world&rsquo;s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
 </p>
</div>


Performance Improvement Manager

Envision Energy

<div>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ol>
  <li>
   <strong>
    Business Planning:
   </strong>
   Develop and ensure effective execution of operational strategies based on regional/customer insights, analysis of potential clients, customer needs, and competitor landscapes. Identify target markets and align strategies with company and departmental market intelligence and planning.
  </li>
  <li>
   <strong>
    Client Relationship Management:
   </strong>
   Lead the management and maintenance of multi-dimensional relationships with strategic accounts. Integrate company resources to foster multi-faceted communication and collaboration, enhancing client stickiness.
  </li>
  <li>
   <strong>
    Regional Opportunity Identification:
   </strong>
   Collect and consolidate customer intelligence via public channels and provincial representative offices. Establish routine communication mechanisms to capture real-time customer needs and potential, enabling tailored matching and fostering long-term partnerships.
  </li>
  <li>
   <strong>
    Opportunity Management:
   </strong>
   Oversee the management of regional and strategic opportunity information. Conduct targeted outreach based on customer segmentation mechanisms against annual targets, ensuring a high conversion rate of opportunities into confirmed orders.
  </li>
  <li>
   <strong>
    Order Acquisition:
   </strong>
   Drive order wins and increase market share by uncovering potential markets, conducting timely and effective information gathering/analysis, formulating pre-bid guidance and key account strategies, developing customized project solutions aligned with customer value propositions, and achieving sales targets.
  </li>
  <li>
   <strong>
    Sales Operations Leadership:
   </strong>
   Lead team activities in sales/competitive data analysis, strategic account profiling, CRM, performance evaluation, lead &amp; opportunity management, payment collection tracking, and contract quality improvement.
  </li>
  <li>
   <strong>
    Contract &amp; Service Fulfillment:
   </strong>
   Possess a strong understanding of contract and service fulfillment processes. Continuously enhance customer satisfaction and achieve operational goals by building relevant local process capabilities.
  </li>
  <li>
   <strong>
    Talent Development:
   </strong>
   Strategically allocate talent based on business needs. Build and sustain a high-performing local team through target setting, empowerment, talent pipeline development, capability enhancement, and effective motivation.
  </li>
 </ol>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ol>
  <li>
   Bachelor's degree or higher.
  </li>
  <li>
   Minimum of 10 years of sales experience with a thorough understanding of project sales cycles.
  </li>
  <li>
   Familiarity with wind power industry sales environments; knowledge of wind turbine parameters, performance characteristics, or wind blade fundamentals is essential; deeper industry understanding is a strong plus.
  </li>
  <li>
   Strong market analysis capabilities; proficient in market intelligence, customer needs analysis, and client relationship management principles and practices.
  </li>
  <li>
   Proven experience in building and managing multicultural/international teams.
  </li>
  <li>
   Excellent communication, presentation, and stakeholder coordination skills (internal &amp; external).
  </li>
 </ol>
 <p>
 </p>
</div>


Sales Director, Türkiye

Medianova

<div>
 <p>
  <strong>
   Sales Account Manager &ndash; Cloud, CDN &amp; Security Solutions
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Join Medianova &mdash; Where High-Performance Infrastructure Meets High-Impact Sales
  </strong>
 </p>
 <p>
  As we continue to grow in a highly competitive and fast-moving market, we are looking for a
  <strong>
   multi-disciplinary Sales Account Manager
  </strong>
  who combines strong
  <strong>
   lead generation skills
  </strong>
  , excellent
  <strong>
   account management experience
  </strong>
  , and an existing
  <strong>
   professional network
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you thrive in a challenging environment, are highly driven, and have a &ldquo;fighter mindset,&rdquo; this role is for you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why this role matters
  </strong>
 </p>
 <p>
  You will directly shape Medianova&rsquo;s growth.
 </p>
 <p>
  From new customer acquisition to expanding existing accounts, you will own the full sales cycle&mdash;turning market opportunities into revenue, pipeline into predictable growth, and relationships into long-term partnerships.
 </p>
 <p>
  We&rsquo;re not looking for a typical sales profile; we&rsquo;re looking for someone who can
  <strong>
   hunt, farm, influence, and execute
  </strong>
  in equal measure.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Pipeline &amp; Lead Generation
  </strong>
 </p>
 <ul>
  <li>
   Drive new business through creative, multi-channel prospecting
  </li>
  <li>
   Build a healthy, predictable sales pipeline with high-quality opportunities
  </li>
  <li>
   Identify new markets, segments, and inbound/outbound growth levers
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Account Management &amp; Revenue Growth
  </strong>
 </p>
 <ul>
  <li>
   Manage and grow key accounts; identify cross-sell and up-sell opportunities
  </li>
  <li>
   Maintain long-term relationships built on trust, value, and proactive engagement
  </li>
  <li>
   Achieve and exceed quarterly and annual revenue targets
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Customer &amp; Market Intelligence
  </strong>
 </p>
 <ul>
  <li>
   Understand customer needs, buying triggers, and decision cycles
  </li>
  <li>
   Stay up-to-date on industry trends, competitors, and emerging technologies
  </li>
  <li>
   Convert insights into actionable sales strategies
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Internal Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Work closely with Product, Marketing, Customer Success, and Engineering
  </li>
  <li>
   Communicate customer needs and deal blockers clearly across teams
  </li>
  <li>
   Ensure smooth onboarding and exceptional customer experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Sales Excellence
  </strong>
 </p>
 <ul>
  <li>
   Deliver compelling presentations, demos, and proposals
  </li>
  <li>
   Prepare accurate forecasts, opportunity plans, and account plans
  </li>
  <li>
   Manage complex deals with structured approach and clear next steps
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Must-Haves
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    4 years of experience
   </strong>
   in IT, cloud, or technology sales
  </li>
  <li>
   <strong>
    Global sales experience
   </strong>
   or exposure to international customers (strong plus)
  </li>
  <li>
   Strong
   <strong>
    lead generation
   </strong>
   muscles &mdash; able to hunt and open doors
  </li>
  <li>
   Solid
   <strong>
    account management
   </strong>
   capability with a track record of growth
  </li>
  <li>
   Existing
   <strong>
    network
   </strong>
   in the tech or enterprise ecosystem (plus)
  </li>
  <li>
   Competitive, resilient, and high-energy mindset
  </li>
  <li>
   Excellent communication, presentation, and negotiation skills
  </li>
  <li>
   English proficiency (written &amp; spoken)
  </li>
  <li>
   Bachelor&rsquo;s degree in Engineering, Business, or related fields
  </li>
  <li>
   Ability to work in a fast-paced, highly competitive environment
  </li>
  <li>
   Willingness to travel as needed
  </li>
  <li>
   Experience selling CDN, cloud, networking, or security solutions (plus)
  </li>
  <li>
   Familiarity with enterprise sales motions (RFPs, POCs, procurement cycles)
  </li>
  <li>
   Understanding of SaaS metrics (pipeline velocity, win-rate, ACV, churn)
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Soft Skills We Value
  </strong>
 </p>
 <ul>
  <li>
   Ownership mindset with bias to action
  </li>
  <li>
   Persistence and discipline in follow-ups
  </li>
  <li>
   Strong relationship-building instincts
  </li>
  <li>
   Strategic thinking paired with hands-on execution
  </li>
  <li>
   Ability to stay positive and solution-oriented under pressure
  </li>
 </ul>
 <p>
 </p>
</div>


Sales Account Manager

Tetra Pak

<div></div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Title: </b><b>Business Development Manager
</b></h1></div></div></div></div><div><div><div><div>Location:
Istanbul, TR<br>
</div></div></div></div><p></p><div><div><div><div><p><i>At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good &ndash; protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.</i></p>
<p><i>
And we need people like you to make it happen.</i></p>
<p><b><i>
We empower you to reach your potential with opportunities to make an impact to be proud of &ndash; for food, people and the planet.</i></b></p><p></p><div><div><div><h2 class="jobSectionHeader"><b><br>
Job Summary</b></h2>
</div><div><p>
We are looking for business development manager for our Istanbul office. In this role you will independently drive the business growth in a specific territory within a market company based on industry mapping, identify, prioritize and pursue business opportunities with new customer prospects and secure future business. Develop and drive execution of prospect account plan aligned to Tetra Pak and customer business objectives.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you will do</b></h2>
</div><div><p>
1. Relevant industry mapping (within the assigned territory) and creation of prospection plan</p>
<p>
2. Sales Mgnt Relationship Management</p>
<p>
3. Lead the sales to identified prospects in the assigned territory</p>
<p>
4. Customer Management during start up phase</p>
<p>
5. Portfolio Deployment</p>
<p>
6. Providing inputs to MPM (intelligence, portfolio requirements etc)</p></div></div><div><div><h2 class="jobSectionHeader"><b>
We believe you have</b></h2>
</div><div><ul><li>Minimum 2 years of Sales/BD experience in Tetra Pak or externally minimum 4 years of BD experience.</li></ul>
<ul><li>Have successful track record of generating new business (suspect to prospect)</li></ul>
<ul><li>Understanding of local market / customers / categories mapping to identify opportunities</li></ul>
<ul><li>Ability to assess and qualify opportunities along with other functions &ndash; TS / Processing etc.</li></ul></div></div></div><p><b>
We Offer You</b></p>
<ul>
<li>A variety of exciting challenges with ample opportunities for development and training in a truly global landscape</li>
<li>A culture that pioneers a spirit of innovation where our industry experts drive visible results</li>
<li>An equal opportunity employment experience that values diversity and inclusion</li>
<li>Market competitive compensation and benefits with flexible working arrangements</li></ul><br>
<p></p>
<p><b>
Apply Now</b></p>
<p>
If you are inspired to be part of our promise to protect what&rsquo;s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.</p>
<p>
This job posting expires on<b> 8th January,2026.</b></p><br>
<p></p>
<p><i>
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.</i></p></div></div></div></div></div><p></p>

Business Development Manager

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 <br/>
 <br/>
 This Position reports to:
 <br/>
 <br/>
 Service Sales and Marketing Manager
 <br/>
 <br/>
 <br/>
 <strong>
  Your Role And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Product Management &amp; Localization: Lead the localization and lifecycle of ABB Motion Services&rsquo; product portfolio, ensuring alignment with global guidelines, market needs, and consistent value-based messaging across all materials
  </li>
  <li>
   Pricing Excellence: Coordinate and implement pricing governance, discount discipline, and profitability analysis to enhance transparency, competitiveness, and margin performance
  </li>
  <li>
   Sales Tool Ownership &amp; Enablement: Act as the local owner and developer of key sales and product tools (OneCare, Showpad, Motion Service Advisor, etc.), leading enhancements, training, and content updates to maximize usage and impact
  </li>
  <li>
   Customer Insights &amp; Market Intelligence: Conduct NPS, VoC, and market analyses to identify customer needs, improvement areas, and growth opportunities that inform product and business strategies
  </li>
  <li>
   Marketing Enablement &amp; Communication: Plan and execute integrated marketing campaigns, webinars, and customer events that promote ABB&rsquo;s service value propositions and generate measurable engagement
   <br/>
   <br/>
  </li>
 </ul>
 The work model for the role is: hybrid
 <br/>
 <br/>
 <br/>
 <strong>
  Qualifications For The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Electrical, Electronics, Mechanical, or related engineering field
  </li>
  <li>
   3&ndash;5+ years of experience in Product Management, Service Business, or Motion Systems (motors, drives, generators) within industrial segments; experience in lifecycle services is an advantage
  </li>
  <li>
   Skilled in global-to-local product adaptation, documentation, and lifecycle governance
  </li>
  <li>
   Strong analytical mindset with demonstrated ability to work with pricing models, cost structures, discount mechanisms
  </li>
  <li>
   Skilled in developing sales tools and driving KPI-based adoption
  </li>
  <li>
   Strong ownership with clear communication, cross-functional collaboration, and data-driven problem-solving
  </li>
  <li>
   Customer-oriented, willing to travel without restrictions, and able to work effectively across sales, service, and project teams
   <br/>
   <br/>
  </li>
 </ul>
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>


Product Manager

markty AI

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  markty AI is a next-generation AI marketing platform that helps brands, e-commerce businesses, and agencies manage all their digital marketing processes through the power of artificial intelligence.
 </p>
 <p>
  From content and visuals to SEO and reporting, Markty brings together multiple AI agents in one single platform&mdash;making marketing faster, smarter, and more human-friendly. We&rsquo;re a fast-growing SaaS startup shaping the future of AI-driven marketing, and we&rsquo;re looking for passionate people to grow with us.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  We are looking for a
  <strong>
   Junior Sales Specialist
  </strong>
  to join our dynamic team.
 </p>
 <p>
  In this role, you&rsquo;ll support our sales operations by reaching out to potential clients, conducting product demos, and helping businesses understand how Markty AI can simplify their marketing with artificial intelligence.
 </p>
 <p>
  You&rsquo;ll work closely with our growth and marketing teams to:
 </p>
 <ul>
  <li>
   Identify and qualify new leads.
  </li>
  <li>
   Support sales outreach through calls, emails, and LinkedIn engagement.
  </li>
  <li>
   Assist in organizing demos and onboarding sessions for new clients.
  </li>
  <li>
   Track sales performance and maintain CRM data.
  </li>
  <li>
   Contribute ideas to improve our go-to-market strategy and customer experience.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  This is a great opportunity for someone who&rsquo;s passionate about tech, startups, and AI &mdash; and wants to start a career in SaaS sales within a fast-moving, creative environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   1&ndash;3 years of experience in sales, business development, or customer relations (internship experience counts!).
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Strong interest in technology, SaaS, and AI-driven products.
  </li>
  <li>
   Comfortable speaking with clients and explaining product value clearly.
  </li>
  <li>
   Fluent in English or Arabic. (is a plus).
  </li>
  <li>
   Organized, motivated, and eager to learn in a fast-paced startup environment.
  </li>
 </ul>
</div>


Jr. Sales Specialist

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