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customer operations executive

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div><br>
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot; Customer Operations Executive&quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></div><div></div><div><b><br>
Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Company paid private pension enrollment</li><li>
Access to the global learning platform &ldquo;Siegwerk Learning Hub&rdquo; with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx</li><li>
Individual development planning program</li><li>
Social benefits (market gift card for religious holidays and New Year)</li><li>
Social and volunteer clubs for employees to join based on their interests</li><li>
External employee consulting ICAS, which supports you with professional and private questions</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Operations Executive?</b></div><ul><li><b>
Intercompany Order Management</b> &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li><b>After-Sales Operations for Global Sales</b> &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li><b>Cross-Department Communication and Coordination</b> &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li><b>End-to-End Process Oversight (Order Tracking to Delivery)</b> &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li><b>Supply Chain Collaboration (Production, Logistics, Planning)</b> &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li><b>Issue Resolution and Invoicing Management</b> &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li><b>Continuous Process Improvement with International Teams</b> &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as Customer Operations Executive?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
Should you have any further questions, please do not hesitate to contact Gizem Karakaya Acar. You can reach her via email gizem.karakaya@siegwerk.com or via LinkedIn.</p><p>
To apply for this position please use Talent@SW.</p></div>

Customer Operations Executive

Apple

<p>The people here at Apple don&rsquo;t just create products - they create the kind of wonder that&rsquo;s revolutionized entire industries. It&rsquo;s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
<br>
<br>
Apple&rsquo;s Sales organization generates the revenue needed to fuel our ongoing development of amazing products and services. This, in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, in many ways, is the face of Apple to our customers.
<br>
<br>
The Retail Account Manager will be responsible for leading a strategically important partner. The ideal candidate should possess a strong sales background, proven account management skills, planning abilities, and a comprehensive understanding of retail business operations.<br>
<br>
<b>Description</b><br>
As a direct report to the Retail Lead, I will lead a strategically important Retail partner and work collaboratively with internal and external stakeholders.
<br>
Strong sales background with validated experience of running large accounts through building sustainable relationships.<br>
Develop a strategic account plan together with both internal, central, and partner teams by understanding the account's key growth and development areas.<br>
Scale interaction at executive levels within the account on strategic matters. Also, communicate all the way to the store level on tactical elements.<br>
Lead the day-to-day sales activities of the partners by giving direction, providing support, and making effective business decisions.
<br>
Coordinate marketing activities with the Marcom team, ensuring compliance and appropriate use of Apple support functions.<br>
Manage and create partnerships together with financial institutions and other appropriate parties.<br>
Develop new business models to increase Apple's penetration in the market.<br>
Cooperate with Apple Reseller Operations, disties, finance, and Marcom teams to create extraordinary experiences and satisfaction within partners digital and brick-mortar businesses.<br>
Trusted advisor and leader of the partner, both on their digital and brick-mortar businesses.<br>
Ensure best-in-class customer experience within physical and digital stores.
<br>
&quot;,&quot;responsibilities&quot;:&quot;As a direct report to the Retail Lead, I will lead a strategically important Retail partner and work collaboratively with internal and external stakeholders.
<br>
Strong sales background with validated experience of running large accounts through building sustainable relationships.<br>
Develop a strategic account plan together with both internal, central, and partner teams by understanding the account's key growth and development areas.<br>
Scale interaction at executive levels within the account on strategic matters. Also, communicate all the way to the store level on tactical elements.<br>
Lead the day-to-day sales activities of the partners by giving direction, providing support, and making effective business decisions.
<br>
Coordinate marketing activities with the Marcom team, ensuring compliance and appropriate use of Apple support functions.<br>
Manage and create partnerships together with financial institutions and other appropriate parties.<br>
Develop new business models to increase Apple's penetration in the market.<br>
Cooperate with Apple Reseller Operations, disties, finance, and Marcom teams to create extraordinary experiences and satisfaction within partners digital and brick-mortar businesses.<br>
Trusted advisor and leader of the partner, both on their digital and brick-mortar businesses.<br>
Ensure best-in-class customer experience within physical and digital stores.
<br>
<br>
<b>Preferred Qualifications</b><br>
Bachelors degree or equivalent.<br>
<br>
<b>Minimum Qualifications</b><br>
Seasoned sales executive with proven business savvy, analytical, and marketing skills gained mainly in retail and technology industries. E-commerce and CRM experience is a plus.<br>
Strong sales background with validated experience of running large accounts through building sustainable relationships.
<br>
Has compelling planning, interpersonal, communication, sales management, and leadership skills.<br>
Skilled with large projects (multi-stakeholders ) management, driving cross-functional sales initiatives.
<br>
Able to scale interaction at Executive levels within the account on strategic matters. Also has latitude to interface all the way to the store level on tactical elements.<br>
Is creative and resilient to overcome Apple and customer roadblocks when deploying key initiatives that will make a significant impact.<br>
You know yourself - you have strengths, weaknesses, and opportunities - but you also know the people around you and are open to their feedback. You relate well to all kinds of people - up, down, and sideways, inside and outside the organization. When faced with a challenging opportunity, you know who to connect with and when. People know you as a true collaborator who knows what it takes to win. You see around corners and take calculated risks and advise the company about them with transparency at all times.<br>
Demonstrated ability to navigate ambiguous environments and make sound decisions.<br>
Focus on details, able to roll up sleeves and manage end-to-end operations, from strategy to execution.<br>
Has amazing passion for the products and ecosystem and is a master at speaking and storytelling about it, customizing as required for different audiences.
<br>
Full proficiency in English and Turkish (at C-level) is essential. Ease to deliver complex messages in a clear and engaging way, in both languages.<br>
<br>
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

Retail Account Executive

DoubleTree by Hilton İstanbul Maçka

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><div>
DoubleTree by Hilton &#304;stanbul Ma&ccedil;ka will open its doors in early 2026.<br>
<br>
We are looking for the <b>Executive Housekeeper</b> for this unique property.<br>
<br>
<b>What will I be doing?</b><br>
<br>
As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<br>
<br>
<ul><li>Oversee Housekeeping and Laundry operations</li><li>Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement</li><li>Operate within departmental budgets through effective stock and cost controls and well managed schedules</li><li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li><li>Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard</li><li>Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork</li><li>Ensure team members have an up-to-date knowledge of all room categories and amenities</li><li>Maintain good communication and work relationships in all hotel areas and with external customers and suppliers</li><li>Ensure staffing levels cover business demands</li><li>Ensure ongoing training</li><li>Ensure communication meetings are conducted and post-meeting minutes generated</li><li>Manage team member performance issues in compliance with company policies and procedures</li><li>Recruit, manage, train and develop the Housekeeping/Laundry team</li><li>Competent in property management systems</li><li>Assist other departments wherever necessary</li></ul></div><h2 class="jobSectionHeader"><b>
Required Skills</b></h2><div>
<b>What are we looking for?</b><br>
<br>
An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<br>
<br>
<ul><li>Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity</li></ul>
&bull; A successful track record of managing a team&bull; High level of commercial awareness and cost control capabilities<br>
<ul><li>Previous experience of managing a department and Profit and Loss account</li><li>Excellent leadership, interpersonal and communication skills</li><li>Committed to delivering high levels of customer service</li><li>Flexibility to respond to a range of different work situations</li><li>Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office</li><li>Strong organizational, budget management, and problem-solving skills</li><li>A passion for delivering exceptional levels of guest service</li><li>Familiar with Property Management Systems</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<br>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>Summary Info</b></h2><ul>
<div><p><b>Position</b></p>
<div>:</div>
<div>Executive Housekeeper
</div></div><div><p><b>Sector</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Department</b></p>
<div>:</div>
<div>Hizmet , Temizlik
</div></div><div><p><b>Working Type</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>Working Preference</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Career Level</b></p>
<div>:</div>
<div>Orta D&uuml;zey Y&ouml;netici
</div></div><div><p><b>Location</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; Be&#351;ikta&#351;
</div></div><div><p><b>Experience</b></p>
<div>:</div>
<div>2-5 y&#305;l
</div></div><div><p><b>Refresh Date</b></p>
<div>:</div>
<div>13.11.2025
</div></div><div><p><b>Last Application Date</b></p>
<div>:</div>
<div>25.11.2025</div></div></ul></div>

Executive Housekeeper

Richemont

<div>
 <strong>
  Your contribution:
 </strong>
 Logistics Executive
 <br/>
 <br/>
 <strong>
  Your mentor:
 </strong>
 Logistics Manager Turkey
 <br/>
 <br/>
 <strong>
  Environment:
 </strong>
 Richemont Istanbul Office
 <br/>
 <br/>
 Richemont owns some of the world&rsquo;s leading luxury goods Maisons such as Cartier, Van Cleef&amp;Arpels, Montblanc,IWC,etc.. with strengths in jewelry, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality, and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons&rsquo; values, through a process of continuous creativity.
 <br/>
 <br/>
 <strong>
  Richemont &ndash; Logistics Executive
  <br/>
  <br/>
 </strong>
 <strong>
  <em>
   HOW WILL YOU MAKE AN IMPACT?
   <br/>
   <br/>
  </em>
 </strong>
 You are experienced in logistics with a focus on export, import, transportation and trade compliance. You will oversee the shipments of general cargo, valuables and spare parts from shipping origin (EU or CH) to POS (point of sales). You will ensure that transport, Custom clearance and delivery are completed in a timely manner in cooperation with our shipping partners.
 <br/>
 <br/>
 You will work with customer service to organize repair shipments to the regional hubs and coordinate customs clearance for the returned items. You will check for product and trade compliance of the materials to be sent for events and store renovations and ensure that the materials are delivered to the final points without any delay. You ensure the delivery of high standard logistics services in transport organization for internal and external Boutique transfers, photo shooting etc.
 <br/>
 <br/>
 You have a strong focus on business needs for our internal and external customers. Your handling of system based product flows is excellent. Your challenge includes fulfilment of the compliance rules concerning customs, warehouse and transportation.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 In this role, you will be responsible for ensuring the seamless execution of daily logistics and customs operations for Richemont Istanbul. Your main responsibilities will include:
 <br/>
 <br/>
 &emsp;&emsp;
 <br/>
 <br/>
 <ul>
  <li>
   &emsp;&emsp;Managing all customs-related activities (import/export) across different maisons such as Cartier, Piaget, Alaia etc.. including preparing customs instructions, coordinating with customs brokers, and handling declarations in close collaboration with our Maisons. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Overseeing cross-dock operations in cooperation with our brands. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Ensuring proper archiving in line with legal regulations and internal procedures, including systematic folder organization, numeric sorting, and labeling. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Executing inbound and outbound system transactions (e.g., posting goods receipt/issue, monitoring serial numbers, stock transfers, issuing delivery notes). &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Preparing customer service repair invoices and organizing last-mile deliveries when required, including packaging coordination. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Supporting month-end closing procedures, ensuring accurate allocation flows and invoice visibility with carriers. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Collaborating closely with suppliers to secure timely and compliant transport solutions while maintaining high supplier performance standards. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Ensuring all product and trade compliance requirements and reporting obligations are fulfilled on time, including participation in regional PTC meetings with the Regional Director of PTC. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Acting as a reliable business partner to Local Maisons, providing end-to-end logistics support. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Contributing to cross-functional logistics operations in alignment with business needs and your line manager&rsquo;s guidance.
   <br/>
   <br/>
  </li>
 </ul>
 Your Profile
 <br/>
 <br/>
 You will be successful in this role if you bring:
 <br/>
 <br/>
 &emsp;&emsp;
 <br/>
 <br/>
 <ul>
  <li>
   &emsp;&emsp;A degree in Logistics or equivalent professional experience. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Proven experience in a similar role or related working environment. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Strong knowledge of customs operations, transportation regulations, and inventory transactions. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Proficiency in Microsoft Office tools and SAP. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Strong communication skills, accountability, and the ability to perform under pressure. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Autonomy within defined frameworks and a collaborative team spirit.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additionally, You Are
  <br/>
  <br/>
 </strong>
 &emsp;&emsp;
 <br/>
 <br/>
 <ul>
  <li>
   &emsp;&emsp;A native-level Turkish speaker with advanced proficiency in English. &emsp;&emsp;
  </li>
  <li>
   &emsp;&emsp;Open to occasional business travel abroad.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Journey With Us
  <br/>
  <br/>
 </strong>
 <strong>
  1st Stage &ndash; Initial screening call with the Richemont Turkey HR Team
  <br/>
  <br/>
 </strong>
 <strong>
  2nd Stage &ndash; Face to face/virtual meeting with the HR Manager
  <br/>
  <br/>
 </strong>
 <strong>
  3rd Stage &ndash; Final interview with Logistics Manager
 </strong>
</div>


Logistics Executive

Dream Games

<div>
 <p>
  We are looking for an Executive Assistant to support our senior executive in organizing and coordinating his program.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Dream Games, all team members have a genuine chance to contribute to the final product and have an impact on the company. If you want to be a team member of a fast-growing company, you might be the person we are looking for!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Understanding and awareness of the senior executive's needs and priorities to ensure daily operations run smoothly
  </li>
  <li>
   Organizing and scheduling appointments, maintaining an events calendar
  </li>
  <li>
   Arranging travel and accommodations
  </li>
  <li>
   Performing additional duties as assigned by the senior executive
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   3+ years of work experience, ideally with a technology company
  </li>
  <li>
   Excellent command of English
  </li>
  <li>
   Advanced in Microsoft Office
  </li>
  <li>
   Excellent communication and organizational skills
  </li>
  <li>
   Excellent problem-solving skills
  </li>
  <li>
   Appreciation and understanding of teamwork
  </li>
 </ul>
</div>


Executive Assistant

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759 customer operations executive jobs IN Istanbul Jobs In Istanbul Turkey

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Executive Assistant