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assistant manager- operations in navi mumbai

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customer operations manager india

<div>
 
 Entity:
 
 
 
 Customers &amp; Products
 
 
 
 Job Family Group:
 
 
 
 Business Support Group
 
 
 
 Job Description:
 
 
 
 Job Summary:
 
 
 Customer Operations (CO) team is responsible for end to end customer experience management for all customers of Castrol. This includes B2B &amp; B2C customers. The role will be handling CO operations in a particular region / segment. This will include responsibility for Customer Care, Quality, People and Processes within the area of operation. The person would also need to ensure seamless integration of processes across regions.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Accountability for CO operations including Customer Care operation.
 </li>
 <li>
 Handle people, processes and systems for effective delivery of service.
 </li>
 <li>
 Provide leadership in developing and implementing continuous improvement initiatives.
 </li>
 <li>
 Drive operational efficiency by streamlining processes and eliminating waste.
 </li>
 <li>
 Develop and implement strategies to improve overall customer experience.
 </li>
 <li>
 Build and maintain performance metrics to measure success.
 </li>
 <li>
 Identify opportunities for cost savings through improved efficiencies.
 </li>
 <li>
 Build positive relationships with internal and external customers.
 </li>
 <li>
 Optimally communicate goals, expectations, and progress to senior leadership.
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Minimum Qualification: Bachelor&rsquo;s degree or equivalent in business administration or related field. MBA or equivalent experience preferred.
 </li>
 <li>
 Experience: Demonstrated ability of 15 years+ in Customer Service/Operations. Oil proven experience is preferable.
 </li>
 <li>
 Knowledge, Skills, Abilities:
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proven track record to motivate change and lead interpersonal transformation.
 </li>
 <li>
 Demonstrated ability to prioritize and meet deadlines.
 </li>
 <li>
 Strategic problem solver with a focus on execution.
 </li>
 <li>
 Adaptable and resilient with a growth mindset.
 </li>
 <li>
 Proficiency in MS Office Suite.
 </li>
 <li>
 Able to travel as per requirement.
 
 
 </li>
 </ul>
 
 Travel Requirement
 
 
 
 Up to 25% travel should be expected with this role
 
 
 
 Relocation Assistance:
 
 
 
 This role is eligible for relocation within country
 
 
 
 Remote Type:
 
 
 
 This position is not available for remote working
 
 
 
 Skills:
 
 
 
 Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer Service, Customer-Support, Customer Value Proposition, Digital Fluency, Resilience, Self-Awareness, Sustainability awareness and action, Understanding Emotions, Workload Prioritization
 
 
 
 Legal Disclaimer:
 
 
 
 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp&rsquo;s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
 
 
 If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
</div>

Customer Operations Manager - India

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Executive - Terminal Operations plays a crucial role in ensuring the smooth and efficient functioning of the airport terminal. This position involves a wide range of responsibilities, including passenger service, process adherence, customer satisfaction, safety, teamwork, and administrative tasks to deliver an exceptional passenger experience.
 
 
 
 Responsibilities
 
 
 
 
 Terminal Operational Support:
 
 
 
 <ul>
 <li>
 Provides direct support to passengers and airport staff during terminal operations &amp; assists with passenger check-in, boarding, and baggage claim processes, ensuring a smooth passenger journey.
 </li>
 <li>
 Handles general inquiries and resolves minor passenger issues efficiently and professionally.
 </li>
 <li>
 Address complaints and concerns as assigned by the Duty Terminal Manager and excalates issues to Duty Terminal Manager.
 
 
 </li>
 </ul>
 
 Process Adherence
 
 
 
 <ul>
 <li>
 Ensures strict adherence to terminal operating procedures and guidelines &amp; supports the implementation of new processes and initiatives to improve operational efficiency.
 </li>
 <li>
 Contributes to data collection and reporting to support performance analysis and decision-making.
 
 
 </li>
 </ul>
 
 Budget Preparation &amp; Forecasting
 
 
 
 <ul>
 <li>
 Aid in forecasting departmental expenditure, ensuring accurate CAPEX/OPEX allocation.
 </li>
 <li>
 Assist in tracking the budget against actuals and provide necessary reports to the senior management for informed decision-making.
 
 
 </li>
 </ul>
 
 Outsourced Staff Management
 
 
 
 <ul>
 <li>
 Monitor and manage outsourced staff to ensure compliance with service level agreements (SLAs) and performance expectations.
 </li>
 <li>
 Handle complaints, disciplinary issues, and provide training as required to enhance service delivery.
 </li>
 <li>
 Resolve salary and attendance-related issues by coordinating with HR and payroll departments.
 
 
 </li>
 </ul>
 
 Safety And Security Compliance
 
 
 
 <ul>
 <li>
 Support the implementation of safety protocols and procedures to ensure a secure and safe terminal environment for both staff and passengers.
 </li>
 <li>
 Assist in monitoring compliance with safety regulations and report any incidents to senior management for further action.
 
 
 </li>
 </ul>
 
 Teamwork And Collaboration
 
 
 
 <ul>
 <li>
 Assist in managing the training calendar by scheduling, organizing, and tracking training sessions for terminal operations staff.
 </li>
 <li>
 Coordinate between departments reporting to the Head of Terminal to ensure alignment in operational goals and support in cross-departmental activities.
 
 
 </li>
 </ul>
 
 Administrative Tasks
 
 
 
 <ul>
 <li>
 Performs a variety of administrative duties including accurate and timely data entry, maintaining organized documentation and filing systems, and providing general office support.
 </li>
 <li>
 Contributes to the smooth running of terminal operations by providing administrative support to the team, including scheduling appointments, managing correspondence, and preparing reports.
 
 
 </li>
 </ul>
 
 Data Collation &amp; Reporting
 
 
 
 <ul>
 <li>
 Assist in compiling daily operational data and ensuring accurate collation for reporting.
 </li>
 <li>
 Support the preparation of Senior Management Reports by organizing key performance indicators and metrics.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Shift wise coordination will all regulatory agencies, airlines and ground handlers.
 
 
 </li>
 </ul>
 
 Participate in Training Programs
 
 
 
 <ul>
 <li>
 Attend all scheduled mandatory classroom and E-Vidyala training sessions as per the training calendar.
 </li>
 <li>
 Identify personal areas for improvement and career development, and self-nominate for relevant training sessions that align with those goals.
 
 
 </li>
 </ul>
 
 Key Stakeholders - Internal
 
 
 
 Duty Manager - Terminal Operations
 
 
 Facilities Department
 
 
 Finance Department
 
 
 HR Department
 
 
 IT Department
 
 
 Procurement Department
 
 
 Security Department
 
 
 Customer Service
 
 
 Maintenance Department
 
 
 
 Key Stakeholders - External
 
 
 
 MoCA,MCGM, BCAS, BOI, Customs,CISF,APHO
 
 
 Ground Handling Agencies
 
 
 Retail and Food Outlets
 
 
 Government Regulatory Bodies
 
 
 Airport Authority of India (AAI)
 
 
 Travel Agents
 
 
 Car Rental Services
 
 
 Security Agencies
 
 
 
 Qualifications
 
 
 
 Educational Qualifications:
 
 
 Bachelor's degree in Business Administration, Aviation Management, or a related field is essential.
 
 
 
 Work Experience
 
 
 
 3-5 years of experience in airport terminal operations, with a strong focus on managing diverse stakeholders, optimizing passenger experience, and driving operational efficiency.
</div>

Assistant Manager - VIP - Jaya He (Airport Museum)

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Duty Manager - Terminal Operations is responsible for the overall management and supervision of terminal operations during a specific shift. This role involves coordinating staff, resolving issues, ensuring passenger satisfaction, and maintaining a safe and secure environment while optimizing operational efficiency.
 
 
 
 Responsibilities
 
 
 
 
 Terminal Operations Shift Management:
 
 
 
 <ul>
 <li>
 Oversees all terminal operations during the assigned shift, ensuring smooth passenger flow and on-time departures &amp; coordinates with other departments for efficient operations.
 </li>
 <li>
 Manages staff schedules and assignments to optimize resource utilization.
 
 
 </li>
 </ul>
 
 Lounge Management And Customer Service
 
 
 
 <ul>
 <li>
 Delivers exceptional customer service by assisting passengers with their needs and resolving issues promptly &amp; builds positive relationships with passengers to enhance the overall airport experience.
 </li>
 <li>
 Assist in the management of reserved lounges, ensuring a high standard of service and a seamless experience for passengers.
 
 
 </li>
 </ul>
 
 Trolley Operations And Asset Management
 
 
 
 <ul>
 <li>
 Oversee the management and maintenance of trolley operations, ensuring availability and cleanliness.
 </li>
 <li>
 Assist in managing the asset lifecycle, including regular checks and prompt reporting of any defects or damages.
 
 
 </li>
 </ul>
 
 Golf Cart And Inter Terminal Coach Operations
 
 
 
 <ul>
 <li>
 Coordinate the timely deployment and safe operation of golf carts and inter-terminal coaches.
 </li>
 <li>
 Ensure service levels are met, track performance scores, and address any complaints or operational issues promptly.
 
 
 </li>
 </ul>
 
 Staff Supervision
 
 
 
 <ul>
 <li>
 Provides leadership and guidance to the terminal operations team during the shift &amp; monitors staff performance and addresses issues promptly.
 </li>
 <li>
 Ensures adherence to operational procedures and standards among staff members.
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Manage operational aspects related to vendor management, golf cart management, baggage and shopping trolley management, Baggage Handling System (BCS) management, and inter-terminal coach management to ensure smooth operations and enhancing passenger experience within terminal
 </li>
 <li>
 Monitor vendor performance and address any discrepancies to maintain operational standards.
 
 
 </li>
 </ul>
 
 Problem Solving
 
 
 
 <ul>
 <li>
 Identifies and resolves operational issues and challenges that arise during the shift &amp; implements immediate solutions to minimize disruptions.
 </li>
 <li>
 Collaborates with other departments to address complex issues and find effective solutions.
 
 
 </li>
 </ul>
 
 Emergency Response Management
 
 
 
 <ul>
 <li>
 Lead emergency response efforts during shifts, effectively managing situations such as bomb threats, evacuations, medical emergencies, and other contingencies.
 </li>
 <li>
 Ensure all actions are carried out in accordance with laid-down SOPs and conduct post-incident reviews for continuous improvement.
 
 
 </li>
 </ul>
 
 Special Events And VVIP Movements
 
 
 
 <ul>
 <li>
 Support the coordination of special events, ensuring smooth execution, budgeting, and event calendar management.
 </li>
 <li>
 Assist in planning and ensuring security arrangements for VVIP movements, including liaising with relevant authorities for smooth execution.
 
 
 </li>
 </ul>
 
 Safety And Security Compliance
 
 
 
 <ul>
 <li>
 Ensures compliance with safety and security regulations and procedures during the shift &amp; conducts safety checks and responds to incidents.
 </li>
 <li>
 Coordinates with security personnel to address security concerns and maintain a safe environment.
 
 
 </li>
 </ul>
 
 Operational Efficiency
 
 
 
 <ul>
 <li>
 Optimizes resource utilization during the shift to maximize efficiency and minimize costs &amp; implements process improvements to enhance operational performance.
 </li>
 <li>
 Monitors key performance indicators (KPIs) and takes corrective actions to improve performance.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Shift wise coordination will all regulatory agencies, airlines and ground handlers.
 
 
 </li>
 </ul>
 
 Team Leadership and Development
 
 
 
 <ul>
 <li>
 Supervise and manage the terminal operations team during shifts, ensuring high levels of employee engagement and discipline.
 </li>
 <li>
 Identify training needs of employees and ensure team members participate in all mandatory classroom training sessions.
 
 
 </li>
 </ul>
 
 Key Stakeholders - Internal
 
 
 
 Lead - Terminal Operations
 
 
 Facilities Department
 
 
 Ground Handling Supervisor
 
 
 Security Supervisor
 
 
 IT Department
 
 
 HR Department
 
 
 Finance Department
 
 
 Quality Assurance
 
 
 Customer Service
 
 
 
 Key Stakeholders - External
 
 
 
 Airlines
 
 
 MoCA,MCGM, BCAS, BOI, Customs,CISF,APHO
 
 
 Ground Handling Agencies
 
 
 Retail and Food Outlets
 
 
 Government Regulatory Bodies
 
 
 Airport Authority of India (AAI)
 
 
 Travel Agents
 
 
 Car Rental Services
 
 
 Security Agencies
 
 
 
 Qualifications
 
 
 
 Educational Qualifications:
 
 
 Bachelor's degree in Business Administration, Aviation Management, or a related field is essential.
 
 
 
 Work Experience
 
 
 
 Minimum of 5-7 years of experience in airport terminal operations, with a strong focus on managing diverse stakeholders, optimizing passenger experience, and driving operational efficiency.
</div>

Duty Terminal Manager (T2)

Stavian Chemical

<div>
 
 We are looking for a talent who is suitable for the position of
 
 Business Manager (India)
 
 to join Stavian to #GOGLOBAL with the following criteria &amp; work:
 
 <ul>
 <li>
 Assess and identify new opportunities for growth in current and prospective markets. Develop and maintain customer data base by contacting, collect inquiry and sending offer regularly.
 </li>
 <li>
 In charge of buying and selling plastic resins including PP, PE, PET &amp; PVC from INDIA producers, distributors and selling PP, PE, PET &amp; PVC to assigned existing customers and new customers.
 </li>
 <li>
 Represent company at meetings and conferences in INDIA and international tradeshows to promote company&rsquo;s trademarks and products.
 </li>
 <li>
 Maintain and develop relationship with INDIA resin producers
 </li>
 <li>
 Assisting Branch Manager to monitor logistics, inventory management and cargo allocations
 </li>
 <li>
 Market research, conduct market research by gathering market information for price setting to specific markets.
 </li>
 <li>
 Prepare marketing reports; market situation and competitors&rsquo; products to analyze market trend based on region, seasoning and customer habit.
 </li>
 <li>
 Marketing idea and strategy to gain potential customer&rsquo;s interest
 </li>
 </ul>
 
 
 
 
 
 2.Requirements:
 
 
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in trading polymers in INDIA and international markets.
 </li>
 <li>
 In-depth understanding about polymer market in INDIA.
 </li>
 <li>
 Able to be on abroad or domestic business trips.
 </li>
 <li>
 In-depth understanding of the latest business policies and regulations.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Demonstrable analytical thinking &amp; business insight.
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Outstanding leadership quality and negotiation skills
 </li>
 <li>
 Time and task management.
 </li>
 <li>
 Be able to work independently under high pressure and flexibility work environment
 </li>
 </ul>
 
 
 Qualification
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Business Management, International Trade or other related fields. MBA degree is preferred.
 </li>
 </ul>
 
 
 
 
 3.Benefits:
 
 <ul>
 <li>
 Competitive compensation package.
 </li>
 <li>
 Opportunity to gain updated knowledge of polymer/ petrochemical.
 </li>
 <li>
 Enable to work in international team players and diversify working environment.
 </li>
 </ul>
 
 
</div>

Business Manager (India)

Right Advisors Private Limited

<div>
 
 
 We are hiring &ndash; Country Manager (India)
 
 
 
 
 
 
 We are seeking an experienced leader to
 
 lead, scale, and transform our India operations
 
 . This is a
 
 senior leadership role
 
 with
 
 full P&amp;L ownership
 
 , responsible for driving growth and operational excellence across:
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead India business with P&amp;L ownership across all logistics services.
 </li>
 <li>
 Develop and execute a pan-India strategy aligned with global growth vision.
 </li>
 <li>
 Drive warehousing expansion (bonded + domestic) and integrated distribution solutions.
 </li>
 <li>
 Scale IOR/EOR services (India&ndash;US, India&ndash;Africa, India&ndash;Middle East).
 </li>
 <li>
 Expand business across chemicals, steel, automotive, and defense verticals.
 </li>
 <li>
 Scale project logistics practice and incubate 4PL control tower solutions.
 </li>
 <li>
 Expand road logistics and partial truckload services with integrated warehousing.
 </li>
 <li>
 Ensure full regulatory compliance (DG/chemical/defense).
 </li>
 <li>
 Build, mentor, and manage a multi-city, high-performance team with structured KPIs.
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile (non-negotiables)
 
 
 <ul>
 <li>
 12&ndash;15 years of leadership experience in freight forwarding, warehousing, or integrated logistics in India.
 </li>
 <li>
 Strong exposure to chemical logistics / regulated supply chains (pharma, auto, defense, DG preferred).
 </li>
 <li>
 Proven P&amp;L management and experience scaling operations nationally.
 </li>
 <li>
 Deep understanding of customs, bonded warehousing, multimodal transport.
 </li>
 <li>
 Track record of leading large, multi-location teams.
 </li>
 <li>
 Strategic thinker with commercial acumen + execution focus.
 </li>
 <li>
 Comfortable in a fast-growth, entrepreneurial, tech-enabled environment.
 </li>
 </ul>
 
 
</div>

Country Manager - India

Unilever

<div>
 #TMICC
 
 
 
 Job Title: Brand Manager (Brand Building)
 
 
 
 
 Reports to
 
 
 : Marketing Manager
 
 
 
 
 Location: Mumbai HO
 
 
 
 
 Why we exist?
 
 
 
 
 We believe life tastes better with Ice Cream
 
 . We exist to bring the power of ice cream to more people, in more places, in new and unexpected ways. As our founder Mr Wall's already said in 1922, &lsquo;
 
 
 By taking pleasure seriously&rdquo;.
 
 
 
 We truly embody this and are
 
 creating the world&rsquo;s largest IC company to accelerate these extraordinary ice cream experiences
 
 
 for more people around the globe.
 
 
 
 About the company:
 
 Unilever, world&rsquo;s 3rd largest CPG company with revenues of $60mn, has announced the spinoff of its Ice cream business group and form an independent company. Ice cream as a business system has very different character &amp; a distinct business system when compared to other Unilever categories as it requires a dedicated cold chain GTM, it&rsquo;s an impulse category and needs larger distributive and multichannel OOH footprint, needs agility to manage seasonality and rigour in front end execution.
 
 
 This bold move leads the creation of an iconic pure play ice cream company &ldquo;
 
 MAGNUM IC Company&rdquo;
 
 which operates in 85 countries with a revenue of
 
 $9.5bn globally,
 
 the global business is headquartered in Amsterdam. Magnum IC company houses world&rsquo;s most iconic brands like
 
 Magnum / Ben &amp; Jerry, Cornetto, Breyers , Walls and Grom
 
 . This separation gives us boost to accelerate fast in the highly attractive $1 trillion snacking and refreshment industry, growing consistently globally.
 
 
 
 Magnum IC Company in India:
 
 In India, Kwality Wall&rsquo;s (brand of Hindustan Unilever) is a large IC business with national presence. The HUL board has approved the demerger of Kwality Walls India business as a separate listed entity. Hence KWIL will be 100% part of the Magnum IC company with its India head office in Mumbai.
 
 
 
 The Role at Hand: Key responsibilities which the role holder will be expected to deliver
 
 
 
 Job Purpose: We are looking for a driven, proactive, and organised Assistant Brand Manager to work on the Brand Building mandate within the India Ice Cream team of the world&rsquo;s largest Ice Cream company. This role collaborates with a cross-functional team of stakeholders to deliver short term and long-term performance of the brand. The brand building role is responsible for the delivery of in-year targets across internal revenue and bottom line, alongside external market share, penetration and brand power growth by leveraging 3 of the 6Ps - Price, Place and Promotion. You&rsquo;ll work across a range of varied and exciting brand projects, from our big bet advertising campaigns through to building a standout brand experience across various channels.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support the development of the Integrated Business Plan of the assigned brand portfolio.
 </li>
 <li>
 Lead ongoing analysis and review of consumer, category, channel/customer and competitive information to assess brand performance and identify growth opportunities.
 </li>
 <li>
 Monitor top line, bottom line and key indicators of brand performance of the brand. Recommend solutions and implement improvements to meet annual targets.
 </li>
 <li>
 Lead a multi-functional team to implement brand plans and monitor the performance of the plans.
 </li>
 <li>
 Partner with external agencies to lead activations, advertising, content and budget planning for deploying the brand&rsquo;s marketing plan.
 </li>
 <li>
 Build a productive relationship with customer development/sales team, CMI, finance, supply and chain to manage the brand&rsquo;s day-today operations.
 </li>
 <li>
 Build launch plans and customer sell-in plans for innovations.
 
 
 </li>
 </ul>
 
 Experiences &amp; Qualifications
 
 
 
 <ul>
 <li>
 MBA/master&rsquo;s degree from Tier 1 B-School
 </li>
 <li>
 Overall years of experience should be at least 1-3 years of work experience in sales/marketing.
 </li>
 <li>
 Technical aptitude and agility to learn web-based tools
 </li>
 <li>
 Looking for talent with - an ownership mindset, passion, and agility.
 
 
 </li>
 </ul>
 
 Leadership Behaviours:
 
 Should "meet or exceed expectations" on the Standards of Leadership behaviours:
 
 
 <ul>
 <li>
 Purpose &amp; Service: Works from purpose for the good of others.
 </li>
 <li>
 Personal Mastery: Always brings their best self.
 </li>
 <li>
 Agility: Constantly curious &amp; courageous.
 </li>
 <li>
 Business Acumen: Generate value in Channels &amp; Customers.
 </li>
 <li>
 Talent Catalyst: Develops &amp; magnifies the power of people.
 </li>
 <li>
 Consumer Love: Creates better futures for our consumers every day.
 </li>
 <li>
 Passion for High Performance: Inspires the energy needed to win and grow
 
 
 </li>
 </ul>
 
 Are you up for this exciting challenge?
 
 
 
 <ul>
 <li>
 End of Document---
 </li>
 </ul>
</div>

Brand Manager-BB

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Executive - AOCC/JCC is responsible for monitoring and coordinating the allocation of airport resources such as parking stands, boarding gates, check-in counters, and baggage belts across terminals and for non-scheduled operators during shifts. The role ensures accurate updates to flight information systems and effective collaboration with internal and external stakeholders to maintain smooth operations and deliver a seamless passenger experience.
 
 
 
 Responsibilities
 
 
 
 
 Airport Shift Operations:
 
 
 
 Assist the Shift Manager in overseeing all shift operations, ensuring resources are allocated efficiently and operational needs are met.
 
 
 Timely and accurate update of flight status on Flight Information Display Systems (FIDS) and the airport website for passengers, visitors, and stakeholders.
 
 
 Coordinate with ATC, medical services, and terminal operations to manage emergency situations efficiently.
 
 
 
 Resource Monitoring At Terminals
 
 
 
 Allocate Terminal 3 resources (check-in counters, baggage belts) and Terminal 1 resources (parking stands, boarding gates, check-in counters, baggage belts) based on the needs of airlines and ground handlers.
 
 
 Ensure efficient use of resources by monitoring availability and adjusting assignments as needed to maintain smooth airport operations.
 
 
 
 Non-Scheduled Aviation Management
 
 
 
 Work with non-scheduled/general aviation operators to allocate parking stands and hangar space based on flight plans and availability.
 
 
 Coordinate with the Landing Parking Cell and non-scheduled operators to facilitate departure clearances in accordance with flight plans.
 
 
 
 Stakeholder Relationship
 
 
 
 Effectively coordinate with ground handlers, airlines, non-scheduled operators, terminal operations, airside services, and aviation services to ensure smooth operations during the shift.
 
 
 Coordinate with Medical Services, ATC, ground handlers, and terminal operations to address medical emergencies promptly.
 
 
 Collaborate with airlines, non-scheduled operators, ground handlers, engineering, and security teams to facilitate efficient operations during shifts.
 
 
 
 Documentation And Reporting
 
 
 
 Maintain shift logs and operational records for audits, compliance checks, and management reporting.
 
 
 Support the preparation of flight reports, shift summaries, and resource allocation documentation.
 
 
 Ensure accurate operational data entry in systems to facilitate correct billing and invoicing for aero and non-aero services.
 
 
 
 Training And Development
 
 
 
 Support new employees through on-the-job training and familiarize them with AOCC operations and SOPs.
 
 
 Participate in refresher and cross-functional training to ensure seamless coordination with other departments.
 
 
 
 Flight Announcements And Status Updates
 
 
 
 Perform manual or automated announcements within the terminal as required by airlines or terminal operations.
 
 
 Make flight status announcements through paging systems, keeping passengers and visitors informed during operations and disruptions.
 
 
 Ensure timely and accurate flight information updates on Flight Information Display Systems (FIDS).
 
 
 
 Key Stakeholders - Internal
 
 
 
 Duty Manager - AOCC/JCC
 
 
 Airport Operations Team
 
 
 Air Traffic Control
 
 
 Airport Security
 
 
 Emergency Medical Services
 
 
 Engineering &amp; Maintenance Team
 
 
 Health, Safety &amp; Environment (HSE) Team
 
 
 
 Key Stakeholders - External
 
 
 
 Airlines
 
 
 Ground handlers
 
 
 Non-scheduled operators
 
 
 Government agencies (Customs, Immigration, CISF, ARC, Air Force, Military)
 
 
 Medical agencies
 
 
 
 Qualifications
 
 
 
 
 Educational Background:
 
 
 
 Bachelor's Degree in Aviation Management, Business Administration, or a related field
 
 
 
 Work Experience
 
 
 
 3-5 years of relevant experience in airport operations.
</div>

Resource Allocator – Arrivals

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