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customer project manager

Ericsson

<div>
 
 Join our Team
 
 
 
 
 About this opportunity:
 
 
 
 Are you a proven leader with a passion for customer satisfaction? If so, you might be the next Customer Project Manager (CPM) at Ericsson. In this role, you'll take charge of Fulfillment Assignment Specifications (FAS) and ensure we meet both our own high standards and those of our valuable customers. You'll be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your team, the Customer Project Manager role will drive value and benefit to our customers, as well as contributing to Ericsson's continued growth and excellence.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Guarantee alignment between contract and delivery through pre-sales CFR.
 </li>
 <li>
 Establish a solid project plan as an input for approval to execute, and then lead this project to success.
 </li>
 <li>
 Cultivate relationships with customers and stakeholders to maintain alignment during execution.
 </li>
 <li>
 Financial performance management to ensure delivery to target Unadjusted Margin.
 </li>
 <li>
 Deliver within scope, budget, timeline and ethics, adhering to all legal and environmental standards.
 </li>
 <li>
 Oversee data accuracy to facilitate responsible and timely reporting.
 
 
 </li>
 </ul>
 
 The skills you bring:
 
 
 
 <ul>
 <li>
 Consultative Skills.
 </li>
 <li>
 Automation.
 </li>
 <li>
 Process Management.
 </li>
 <li>
 Negotiation.
 </li>
 <li>
 Service Delivery Business Understanding.
 </li>
 <li>
 Data Analytics.
 </li>
 <li>
 Financial Acumen.
 </li>
 <li>
 Artificial Intelligence (AI).
 </li>
 <li>
 Customer Insights.
 </li>
 <li>
 Ericsson Portfolio.
 </li>
 <li>
 Stakeholder Management.
 </li>
 <li>
 Change and Improvement Management.
 </li>
 <li>
 Program/Project Finance Management.
 </li>
 <li>
 Customer Relationship Building.
 </li>
 <li>
 Project management.
 
 
 </li>
 </ul>
 
 Why join Ericsson?
 
 
 
 At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
 
 
 What happens once you apply?
 
 
 
 Click Here to find all you need to know about what our typical hiring process looks like.
 
 
 Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
 
 
 
 Primary country and city:
 
 Hungary (HU) || Budapest
 
 
 
 Req ID:
 
 772871
</div>

Customer Project Manager

Fictiv

<div><div>Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv exists to help product innovators create.

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv's four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk&mdash;ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.</div> 
Impact In This Role

Are you ready to shake up the world of customer service? Do you thrive on making connections and finding creative solutions? If you're passionate about putting customers first in a dynamic, non-traditional environment, we want YOU on our team!

In your role as Associate Customer Project Manager &ndash; Mechanical, you will support our US-based customers across multiple industries, and work with manufacturing teams in various global regions. Your agility, service mentality, and technical and communication skills will be essential in helping our customers increase the velocity and quality of their delivered products. You will support program management teams and collaborate with cross-functional stakeholders to address customer needs, resolve issues, and facilitate solutions. This position offers a unique opportunity to learn and grow through hands-on experience and professional development.

Work Hours- 9am-5pm US Pacific Time (Mon-Fri). There is a requirement to work from the office for the initial 3 months which would be the training phase before moving to a hybrid schedule (2 days home/3 days in office).

You will report to the Lead of Program Management.

What You'll Be Doing
<ul>
<li>Customer Management: At Fictiv, you will be our customers' best ally. Work closely with them to ensure a seamless and high-quality experience.</li>
<li>Project Coordination/Support: Support Customer Program Management teams in task execution, workflow management, and system update/maintenance.</li>
<li>Case management: Concurrently manage a variety of manufacturing orders with multiple customers and the internal operations teams.</li>
<li>Communication: facilitate technical communication between the customers (mostly mechanical engineers) and internal stakeholders.</li>
<li>Collaboration: Collaborate and support various cross-functional teams to satisfy internal and external customer requirements.</li>
<li>Continuous Improvement: Identify improvement areas and collaborate with the cross-functional team to prioritize and define solutions to increase our efficiency.</li>
</ul>
Desired Traits
<ul>
<li>Bachelor's degree in Mechanical Engineering and one (1) - three (3) years of relevant experience preferably in the manufacturing industry.</li>
<li>The work is fast-paced - you will be working in an operations environment with tight deadlines and high standards. You will need to be organized with good time management, prioritization skills and great attention to detail.</li>
<li>We obsess over our customers- you will need to be personable and have outstanding communications skills (both written and verbal) and be able to adapt your communication style effectively. Must be fluent in written and spoken English.</li>
<li>This role requires a self-starter mentality. e want you to be excited by a hands-on, high-performing, results-oriented role and driven to exceed expectations for our clients. Accountability is everything; you say what you do and do what you say.</li>
<li>Aligned with our culture centered around continuous learning- bring passion to learn about the manufacturing ecosystem and the New Product Development process.</li></ul><div> 

About Fictiv

Fictiv is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed, and delivered to customers around the world. People who succeed at Fictiv are talented, creative, and driven to achieve professional excellence and support our vision to help product innovators create.

We're actively seeking teammates who:
<ul>
<li>Bring diverse perspectives and experience to our culture and company.</li>
<li>Excel at being part of a strong, empathetic team.</li>
<li>Thrive in an environment emphasizing respect, honesty, collaboration, and growth.</li>
<li>Have an 'always learning' mindset that celebrates learning, not just wins.</li>
<li>Help us continue to build a world-class organization that values the contributions of all of our teammates</li>
</ul>
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.</div></div>

Associate Customer Project Manager – Mechanical

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Associate Customer Project Manager – Mechanical