customer relations officer

Abacus Outsourcing

Company: Abacus BPO Job Type: Full-time Salary Range: PKR 37,000 + 5000 per monthJob Summary: Abacus BPO is hiring Customer Relations Officers for a domestic project. This is an excellent opportunity for candidates who want to grow their career in the BPO and customer services industry.Roles Available:<ul><li>Inbound Calls</li><li>Domestic Project</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree (14 Years of Education)</li><li>6 months to 1 year of experience in any field</li><li>Strong verbal communication in English or Urdu</li><li>Familiarity with digital tools.</li><li>Prior BPO/Customer Service experience will be an advantage</li></ul>What We Offer:<ul><li>Competitive Salary (PKR 37,000 &ndash; 42,000)</li><li>Performance-based Incentives</li><li>Career Growth Opportunities</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shifts</li></ul>How to Apply:Apply via Indeed or send your resume directly on Whatsapp at 03485616568.Note: We also have daily interviews between 12:00 PM to 4:00 PM at the office. Please bring your resume at the venue to ensure smooth facilitation.Location: Plot 349-352, 1st Floor, Street 5, I-9/3, Islamabad Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relations Officer

Customer Relations Officer (CRO)We are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 24-12-2025 and 25-12-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Relations Officer (CRO)

Mobilink Bank

<div>
 
 
 Department:
 
 Regulatory Compliance
 
 
 
 Reports To:
 
 Chief Ethics &amp; Compliance Officer
 
 
 
 Job Grade: SVP
 
 
 
 
 Total Position:
 
 01
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 What is Head Regulatory Affairs - MMBL?
 
 
 
 We are looking for someone to lead Mobilink Bank&rsquo;s engagement with government bodies, regulators, and law enforcement agencies to safeguard the Bank&rsquo;s interests and ensure compliance. The role advises senior management on regulatory changes, oversees timely reporting, and strengthens the bank&rsquo;s reputation through effective stakeholder management. It requires strong analytical, negotiation, and communication skills along with significant experience in regulatory affairs.
 
 
 
 
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 To work with internal and external stakeholders including Government Officials, Law Enforcement Agencies (LEAs) and all functions of the Bank through effective engagement, planning for sharing information, influencing and negotiating.
 </li>
 <li>
 Present Bank&rsquo;s position on to government authorities including LEAs to safeguard Bank&rsquo;s interests
 </li>
 <li>
 Advise Bank&rsquo;s senior management on implications of any changes in regulatory environment /policies of government authorities
 </li>
 <li>
 To maintain close Coordination with LEAs and present Bank&rsquo;s view Point in collaboration with designated departments and highlight issues or concerns noted by LEAs during the course of their investigations and ensure timely follow up for resolution. Provide input to Senior Management on engagement efforts with LEAs and possible implications for Bank and ensure efforts for mitigation and safeguarding the bank&rsquo;s interests
 </li>
 <li>
 Coordination with DFS counterparts to mitigate any regulatory bottle necks
 </li>
 <li>
 Develop and maintain a positive perception of MMBL and JazzCash Brand in the relevant circles i.e. ministries, regulatory authorities, LEAs and provincial government etc.
 </li>
 <li>
 Supervise timely and accurate reporting of information to LEAs, related to Branch/Branchless Banking Transactions/Frauds or any other area of operations
 </li>
 <li>
 To prepare reports/MIS/Dashboards for review of Head Regulatory Compliance/CE&amp;CO
 </li>
 <li>
 Must have fair knowledge of Corporate Communications, Reputational risk management and ensuring image management.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Hold at least Bachelor&rsquo;s degree in Law, Computer Sciences, Commerce, Business Administration, or Economics etc.
 </li>
 <li>
 Having 8-10 years of relevant experience in senior roles with responsibility of regulatory affairs, government relations, and stakeholder management.
 </li>
 <li>
 Ability to analyze complex business and regulatory issues and provide expert opinion.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Proficient in MS Office
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Team management
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Customer Relationship
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Sound communication and interpersonal skills
 </li>
 </ul>
 
 
 
 
 
 Desirable Skills:
 
 
 <ul>
 <li>
 Skilled in business planning, retail banking and customer service
 </li>
 <li>
 Thorough understanding of compliance and regulatory requirements for bank
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
</div>

Head Regulatory Affairs

Think Higher Consultants

Location: Giga MallJob Summary:We are seeking a friendly and professional Customer Service Officer to handle customer inquiries, provide accurate information, and ensure a high level of customer satisfaction. The role involves communicating with customers, resolving issues, maintaining records, and supporting daily customer service operations.Roles &amp; Responsibilities:<ul><li>Handle customer inquiries, requests, and complaints through phone, email, or in person</li><li>Provide accurate information about products, services, and company policies</li><li>Maintain professional and timely communication with customers</li><li>Follow up on customer requests to ensure issues are resolved effectively</li><li>Record and update customer information and interactions in company systems</li><li>Coordinate with internal teams to resolve customer issues</li><li>Assist in preparing customer service reports and documentation</li><li>Maintain a positive and helpful attitude to enhance customer experience</li><li>Support customer service operations and administrative tasks as required</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or relevant qualification</li><li>Minimum of 1&ndash;2 years of experience in a customer service or related role</li><li>Proficiency in MS Office applications</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and interpersonal skills</li><li>Ability to work under pressure and manage multiple tasks</li></ul>Skills &amp; Competencies:<ul><li>Customer-focused mindset</li><li>Strong listening and communication skills</li><li>Patience and professionalism</li><li>Good organizational and time-management abilities</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Officer

AEG Consulting

We are looking for a motivated and results-oriented Sales Officer to promote and sell first aid bandages and medical tapes to pharmacies, hospitals, clinics, distributors, and other healthcare customers. The role focuses on achieving sales targets, expanding market presence, and maintaining strong customer relationships.Key Responsibilities<ul><li>Promote and sell first aid bandages and medical tapes within the assigned territory</li><li>Identify and develop new customers, including pharmacies, hospitals, clinics, and distributors</li><li>Maintain relationships with existing customers and ensure repeat business</li><li>Achieve monthly and annual sales targets</li><li>Conduct product presentations and explain product features and benefits</li><li>Collect market intelligence on competitors, pricing, and customer needs</li><li>Coordinate with internal teams for order processing, deliveries, and collections</li><li>Prepare regular sales reports and updates for management</li></ul>Requirements<ul><li>Proven experience in sales, preferably in medical consumables/devices, pharmaceuticals, or FMCG</li><li>Strong communication and negotiation skills</li><li>Self-motivated with a target-driven mindset</li><li>Ability to travel extensively within the assigned area</li><li>Basic understanding of healthcare or medical products is preferred</li><li>Valid driving license (preferred)</li></ul>Benefits<ul><li>Provident Fund (PF)</li><li>Performance-based incentives</li></ul>Allowances<ul><li>Fuel allowance</li><li>Meal allowance</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Sales Officer – Medical Consumables

The Success Ventures

We are hiring:Accounts OfficerCompany: KIA Metropolis Location: I-9, Islamabad Job Type: Full-TimeJob Description: KIA Metropolis is seeking a responsible and detail-oriented Accounts Officer to join our finance team. The ideal candidate will manage daily accounting activities, maintain financial records, and support reporting and compliance requirements.Key Responsibilities:<ul><li>Maintain day-to-day accounting records and ledger entries</li><li>Handle invoices, vouchers, payments, and receipts</li><li>Prepare daily, weekly, and monthly financial reports</li><li>Assist in account reconciliation and audits</li><li>Ensure compliance with company policies and procedures</li><li>Coordinate with internal departments for financial matters</li></ul>Qualifications:<ul><li>Education: B.Com / I.Com / M.Com</li><li>Fresh and experienced candidates are encouraged to apply</li><li>Basic knowledge of accounting principles</li><li>Proficiency in MS Excel and accounting software is a plus</li><li>Strong attention to detail and analytical skills</li></ul>Salary &amp; Benefits:<ul><li>Salary: Market competitive (discussed during interview)</li><li>Professional working environment</li><li>Growth and learning opportunities</li></ul>How to Apply:Interested candidates may apply via Indeed or send their CV to Careers@tsv.com.pkDrop your resume: 03367649231 Subject: Accounts Officer &ndash; KIA MetropolisJob Type: Full-timeWork Location: In person

Female Account Officer

ASK Development

Job description:Job descriptionA Leading Telecom company required a position of Sales Officer who will deal the sale of Company products. Job Position: Sales Officer*( outdoor sales ) Qualification: Intermediate/ Bachelor's Salary : 40,000 + Incentive Benefits: Medical mandatory: BikeJob Type: Full-time]Education:<ul><li>Intermediate (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

intermediate sales job

Explore 273+ Customer relations officer in Islamabad Pakistan this January. Find roles across top companies and apply now to boost your career.