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Tata Consultancy Services

<div>
 
 TCS Hiring!!!
 
 
 
 
 
 
 Role:
 
 Salesforce Business Analyst E&amp;U Cloud
 
 
 
 Required Technical Skill Set
 
 : Salesforce
 
 
 
 Desired Experience Range
 
 : 10 - 18 yrs
 
 
 
 Notice Period
 
 : Immediate to 90Days only
 
 
 
 Location of Requirement
 
 :
 
 PAN INDIA
 
 
 
 
 
 
 
 
 
 
 Job Description:
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Gathers business requirements from Users and convert them into Business/Functional requirements specification documents
 </li>
 <li>
 Work closely with stakeholders to ensure that key business questions/requirements and problems are well defined and understood
 </li>
 <li>
 Should have the ability to define the right product fitment for Energy and Utility Industry
 </li>
 <li>
 Should have experience of running blueprinting and discovery phases
 </li>
 <li>
 Should be well versed in impact assessments
 </li>
 <li>
 Should be able to drive the discussion with business/client stakeholders
 </li>
 <li>
 Should be able to run standup calls.
 </li>
 <li>
 Design and implement automated reporting dashboards to track key business
 </li>
 <li>
 Derive metrics across multiple segments of the business
 </li>
 <li>
 Identify actionable insights and suggest recommendations to influence the direction of the business and cross-functional teams on SFDC
 </li>
 <li>
 Develop and maintain internal procedures and documentation that enables a self-service environment
 </li>
 <li>
 Lead training and education sessions as needed within the business and across the organization.
 </li>
 </ul>
 
 
 
 
 
 EXPECTATIONS
 
 :
 
 <ul>
 <li>
 Should be well aware about defining persona based journeys.
 </li>
 <li>
 Should be well aware of Energy and Utility Cloud configurations and OOTB features.
 </li>
 <li>
 Salesforce Energy and Utility Cloud certification/accreditation is must
 </li>
 <li>
 Should be able to gauge what's OOTB/Configuration and customization based on requirements w.r.t. Energy and Utility Cloud.
 </li>
 <li>
 Should able to articulate business requirements w.r.t. Salesforce terminology in Energy and Utility Capabilities.
 </li>
 <li>
 Should be aware of Governor limits and Platform limitations of Salesforce.
 </li>
 <li>
 Should be able to give alternative ways of implementation if something may not work as expected.
 </li>
 <li>
 Proven track record of working with Business stakeholders in understanding business processes &amp; functionality
 </li>
 <li>
 Demonstrated knowledge of systems and data analysis tools.
 </li>
 <li>
 Must be able to resolve complex issues of broad scope using independent judgment, PMO certification is a plus.
 </li>
 <li>
 Ability to create and oversee usage of systems and reports to enable high performing teams
 </li>
 <li>
 Knowledge of Salesforce best practices
 </li>
 <li>
 Ability to engage effectively at all levels of the organization
 </li>
 </ul>
 
 
</div>

Customer Relationship Management Business Analyst

Peerless Financial Products Distribution Ltd.

<div>
 
 
 ROLE PROFILE
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 BASIC INFORMATION ON THE ROLE
 
 
 
 
 
 
 Role Name / Designation
 
 
 
 
 
 Cluster Manager
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Function / Department
 
 
 
 
 
 Sales
 
 
 
 
 
 Grade/Level
 
 
 
 
 
 Manager/Sr Manager
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Reporting to
 
 
 
 
 
 Functionally
 
 
 
 
 
 Administratively
 
 
 
 
 
 
 Regional Business Manager
 
 
 
 
 
 Regional Business Manager
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Reportees
 
 
 
 
 
 BM, AMB/SE, CRO, CRM
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 PURPOSE OF THE ROLE
 
 
 
 
 
 The purpose of the role is to drive several branch teams across a cluster by designing and developing sales strategies &amp; support thereof in alignment with Company&rsquo;s overall plan, achieving operational excellence, Regulatory compliance as per statute and knowledge empowerment through training with the overall objective to achieve Revenue target of the Cluster.
 
 
 
 
 
 
 KEY RESPONSIBILITIES OF THE ROLE
 
 
 
 
 
 To ensure achievement of Revenue target branch-wise.
 
 
 
 
 To decide on product wise sales strategies and provide advice on sales promotion, vertical wise revenue budget management for a profitable result.
 
 
 
 
 To plan and implement strategy for new customer acquisition, devise customer relationship programs, etc.
 
 
 
 
 To drive and achieve cross sale target as per yearly approved plan
 
 
 
 
 To monitor and ensure Branch wise achievement of collectable renewal dues under all verticals
 
 
 
 
 To monitor Renewal persistency level and necessarily follow up to reach overall Company&rsquo;s plan
 
 
 
 
 Effective use of Principals&rsquo; Partner Portal
 
 
 
 
 Daily monitoring of branch business process and ensuring achieving TATs for distribution benchmark
 
 
 
 
 To monitor business quality to keep surrender &amp; CDR within the Company&rsquo;s plan
 
 
 
 
 Service to the customers. Area includes Customer Complaints, Policy Owners&rsquo; Service request Claims, Policy Pack Delivery, Discrepancy resolution etc
 
 
 
 
 Identify, select and arrange training of PFPDL employees posted at branches and get them licensed/ certified with IRDA / NISM and renewal of existing licenses
 
 
 
 
 Develop training programs and its materials, product sales stories, being an enabler to improve confidence and efficiency
 
 
 
 
 Conduct training needs analysis and also develop, revise/update, deliver and evaluate training and development courses. Source, liaise with and manage internal trainers and external course providers. Assist in developing and implementing talent development and management initiatives.
 
 
 
 
 Maintain up-to-date knowledge of new regulations, market practices relevant to products, update knowledge with the assistance of Principals and disseminate any new requirements appropriately.
 
 
 
 
 To implement different H.O. directives/ initiatives at branches across the cluster.
 
 
 
 
 To maintain relationship with Principal and ensure required / agreed support to branches.
 
 
 
 
 Increasing effectiveness of sales team
 
 
 
 
 To maintain business hygiene at branches
 
 
 
 
 Assessment of finding gaps in regard to training and take corrective action
 
 
 
 
 Practice adult learning methodology
 
 
 
 
 
 
 
 
 KEY PERFORMANCE INDICATORS
 
 
 
 
 Budgetary achievement in revenue generated from LI, GI, HI &amp; MF (vertical wise)
 
 
 
 Renewal target under all verticals &amp; 13 months renewal persistency.
 
 
 
 Achievement of business drivers as per overall plan of the Company
 
 
 
 # New Customer Generation # Retention % of existing customers # Achievement of Cross Sale Plan
 
 
 
 Regulatory &amp; internal compliance with adherence to Code of Conduct
 
 
 
 Achievement of various TATs for distribution benchmark
 
 
 
 Ensure the defined quantified norms to monitor and review training productivity enhancement of participants post training is adhered to.
 
 
 
 Effective and efficient usage of the training management system for management of timelines, cost and productivity of the trainers and training programs.
 
 
 
 Support in activities to ensure training planning, execution and review is done to achieve higher standard through various measures.
 
 
 
 
 
 
 
 MISCELLANEOUS ACTIVITIES
 
 
 
 
 To explore, analyze and identify new positioning activities.
 
 
 
 To finalize product packaging and launch strategy in consultation with superiors.
 
 
 
 To develop strategies for sales team training in consultation with all concerned
 
 
 
 
 KEY INTERACTION
 
 
 
 
 
 Internal
 
 
 
 
 
 Nature or purpose of interaction
 
 
 
 
 Head of Sales
 
 
 
 To seek information on and discuss product viability and budgeting
 
 
 
 Head &ndash; IT
 
 
 
 To seek information on MIS related requirements
 
 
 
 Head - Customer Service &amp; PO
 
 
 
 To discuss matters relating to Operations, Customer Service &amp; Regulatory Compliance
 
 
 
 Head &ndash; LD &amp; SD
 
 
 
 Budgeting and cost management, training management, MIS Support, Content support.
 
 
 
 Other HODs
 
 
 
 To discuss matters related to their departments.
 
 
 
 RBM, BMs and branch team
 
 
 
 To ensure and review business planning and budgeting.
 
 
 
 
 External
 
 
 
 
 
 Nature or purpose of interaction
 
 
 
 
 External Vendor
 
 
 
 To organize events and marketing campaigns and promotional activities.
 
 
 
 Principals
 
 
 
 To discuss promotional activities and other related matter
 
 
 
 
 KNOWLEDGE AND SKILLS
 
 
 
 
 Should possess excellent communication and inter-personal skill.
 
 
 
 Computer savvy
 
 
 
 Should have the capacity to lead a team in a Cluster.
 
 
 
 Financial product hands-on selling background
 
 
 
 
 CAPABILITIES REQUIRED FOR THE ROLE
 
 
 
 
 Customer Orientation
 
 
 
 Teamwork and collaboration
 
 
 
 Business Perspective
 
 
 
 Achievement Orientation
 
 
 
 Capability Development
 
 
 
 Adaptability to change
 
 
 
 Process effectiveness
 
 
 
 Problem solving
 
 
 
 Communication
 
 
 
 
 
</div>

CLUSTER MANAGER

Data Unveil

<div>
 
 
 About us:
 
 At Data Unveil, we believe in delivering the best for our clients (Pharma Companies). We use the latest technology and tools to aggregate and analyze specialty healthcare data received from various data partners. We provide clear and hassle-free business insights to enhance the client&rsquo;s vision and drive business success.
 
 
 &nbsp;
 
 
 Position Title: Data Analyst
 
 
 
 Experience - 2 Years to 4 Years
 
 
 
 Location: Hyderabad, Telangana.
 
 
 Hire Type: Full Time
 
 
 Start Date: Immediate
 
 
 
 
 
 
 Introduction:
 
 As a key member of our analytics team, the Data Analyst will leverage BI tools to create impactful insights that drive decision-making and strategic planning. The ideal candidate will possess a strong foundation in data analysis methodologies and experience in BI platforms. This role requires a proactive individual who can collaborate with various teams to understand business needs and deliver comprehensive data-driven solutions.
 
 
 &nbsp;
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist in the development and management of BI dashboards and reports to provide actionable insights into key business performance metrics.
 </li>
 <li>
 Work with cross-functional teams to gather, interpret, and utilize data to influence business decisions.
 </li>
 <li>
 Perform data extraction, cleaning, and analysis using SQL and other data manipulation languages.
 </li>
 <li>
 Create visualizations that effectively communicate trends, patterns, and predictions using relevant data.
 </li>
 <li>
 Implement and maintain best practices for data security and quality.
 </li>
 <li>
 Assist in the development and deployment of data models and databases.
 </li>
 <li>
 Continuously improve existing BI systems and processes by conducting regular system assessments and implementing new technologies as needed.
 </li>
 <li>
 Provide training and support to business users to enhance their understanding of BI tools.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Required Skills and Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in data science, Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Minimum of 2 years of experience as a Data Analyst or in a related role.
 </li>
 <li>
 Strong knowledge of BI tools such as Power BI, Tableau, or similar data visualization tools.
 </li>
 <li>
 Proficient in SQL and familiarity with programming languages like Python or R.
 </li>
 <li>
 Excellent analytical, problem-solving, and organizational skills.
 </li>
 <li>
 Strong communication skills, with the ability to convey complex data in a clear and concise manner.
 </li>
 <li>
 Ability to work independently and collaboratively in a team environment.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Desirable Skills:
 
 
 <ul>
 <li>
 Experience with cloud services like AWS, Azure, or Google Cloud.
 </li>
 <li>
 Knowledge of machine learning techniques and their applications in business analytics.
 </li>
 <li>
 Knowledge of data cleansing and preparation.
 </li>
 <li>
 Background in statistical analysis and model development.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 
 Job description
 
 
 
 About us:
 
 At Data Unveil, we believe in delivering the best for our clients (Pharma Companies). We use the latest technology and tools to aggregate and analyze specialty healthcare data received from various data partners. We provide clear and hassle-free business insights to enhance the client&rsquo;s vision and drive business success.
 
 
 &nbsp;
 
 
 
 Position Title: Data Analyst
 
 
 
 Location: Hyderabad, Telangana.
 
 
 Hire Type: Full Time, on-site.
 
 
 Start Date: Immediate.
 
 
 &nbsp;
 
 
 
 Job Summary:
 
 We seek a highly analytical and detail-oriented individual to join our team as a Data Analyst. The successful candidate will interpret data, analyze results, and provide insights to support decision-making across various departments. The ideal candidate should possess strong analytical skills, proficiency in statistical software, and the ability to communicate complex findings effectively.
 
 
 &nbsp;
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Analyze large datasets to identify trends, patterns, and correlations.
 </li>
 <li>
 Develop and maintain reports, dashboards, and visualizations to present key insights to stakeholders.
 </li>
 <li>
 Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions.
 </li>
 <li>
 Conduct ad-hoc analysis to address specific business questions and challenges.
 </li>
 <li>
 Identify opportunities for process improvement and efficiency gains through data analysis.
 </li>
 <li>
 Stay updated on industry trends and best data analytics and visualization practices.
 </li>
 <li>
 Communicate findings and recommendations to technical and non-technical audiences through written reports and presentations.
 </li>
 <li>
 &nbsp;
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in mathematics, Statistics, Computer Science, or a related field.
 </li>
 <li>
 Proven experience as a data analyst or in a similar role, with a strong track record of delivering actionable insights.
 </li>
 <li>
 Proficiency in SQL for data manipulation and extraction.
 </li>
 <li>
 Experience with statistical analysis tools.
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to work with large datasets.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members at all levels of the organization.
 </li>
 <li>
 Detail-oriented, organized, and able to manage multiple projects simultaneously.
 </li>
 <li>
 Experience working with cloud-based data platforms such as AWS or Azure is desirable.
 </li>
 </ul>
</div>

Data Analyst

Livspace

<div>
 
 
 Business Manager Design - Sales
 
 
 
 
 Hyderabad, Sales
 
 
 
 
 ABOUT US
 
 
 
 
 
 
 Livspace is Asiaʼs largest and fastest-growing omnichannel home interiors and renovation platform. Using its proprietary technology, Livspace provides a one-stop renovation solution for homeowners&mdash;from design to managed last mile fulfillment for allrooms in a home. The platform has organized a fragmented industry, bringing together designers, brands, manufacturers, and contractors to enable an eCommerce-like trusted, and predictable experience.
 
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 
 A Business Manager - Design will be responsible for managing the designing for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required trainings and design discussions.
 
 
 &bull; Managing Designing Projects.&bull; Managing and ensuring the productivity and work output of a Team of Designers.&bull; Customer Experience &amp; Relationship Management.&bull; Ensuring output on design Net Promoter Survey (Customner rating).&bull; Training designers on technical details (wherever required).&bull; Managing/ leading design discussions.
 
 
 
 
 
 
 EXPERTISE AND QUALIFICATIONS
 
 
 
 
 
 
 &bull; Bachelors Qualification preferably B.Arch, B.Interior Design.
 
 
 &bull; Masters/ Specialization: Construction Planning Management,MBA, Design Management.
 
 
 &bull; 3+ years' experience as an Interior Designer/ Project Manager.
 
 
 &bull; Led and delivered a minimum of 10 Residential/Interior projects (end to end project management).
 
</div>

Design Manager

Amazon

<div>
 
 Description
 
 
 
 Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce.
 
 
 We are looking for a highly motivated goal oriented individual to join our Seller management team at Hyderabad to provide support to our Selling Partners. The role would require high level of ownership and strategic thinking with a keen desire to work in a Sales/Business Development role. The successful candidate will have to thrive in an ambiguous environment by being a self-starter and an excellent decision maker who can keep calm and perform under pressure situations.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon
 </li>
 <li>
 Managing and driving the growth of the Sellers&rsquo; business by adding selection and delivering on key business opportunities for Sellers
 </li>
 <li>
 Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams.
 </li>
 <li>
 Working with Sellers to improve operational aspects of their business in providing a great consumer experience
 </li>
 <li>
 Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.
 </li>
 <li>
 Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets
 </li>
 <li>
 Analyzing data to derive key insights and drive process improvement
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience (preferable in sales/account management)
 </li>
 <li>
 Advanced computer literacy in Microsoft Office (especially MS Excel) applications
 </li>
 <li>
 Ability to work with IT systems, understand and work with XML feeds, SQL/DW.
 </li>
 <li>
 Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.
 </li>
 <li>
 Interest in e-Commerce/Online business.
 </li>
 <li>
 Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
 </li>
 <li>
 Attention to detail and high capability to work on different projects in parallel
 </li>
 <li>
 Creative and analytical problem solver with a passion for operational excellence
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Creative and analytical problem solver with a passion for operational excellence.
 </li>
 <li>
 Ability to work with IT systems, understand and work with XML feeds, SQL/DW would be an added benefit.
 </li>
 <li>
 Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience(preferably account management)
 </li>
 <li>
 Advanced computer literacy in Microsoft Office (especially MS Excel) applications
 </li>
 <li>
 Ability to work with IT systems, understand and work with XML feeds, SQL/DW.
 </li>
 <li>
 Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.
 </li>
 <li>
 Interest in e-Commerce/Online business.
 </li>
 <li>
 Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
 </li>
 <li>
 Attention to detail and high capability to work on different projects in parallel
 </li>
 <li>
 Creative and analytical problem solver with a passion for operational excellence
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 13 SEZ
 
 
 Job ID: A3056932
</div>

Sales Associate

NxtWave

<div>
 
 
 Are you a highly analytical and driven finance professional looking to make an impact in a fast-paced environment? We're seeking a
 
 Financial Analyst
 
 to join our
 
 Finance &amp; Legal
 
 department in
 
 Hyderabad
 
 . Reporting to the Finance Manager, you'll play a crucial role in providing key financial insights to our founders, investors, and stakeholders, contributing to strategic decision-making and business growth.
 
 
 
 
 
 
 
 
 
 
 
 What You'll D
 
 
 <ul>
 <li>
 
 o:Financial Reporting &amp; Analysi
 
 s: Prepare comprehensive monthly Management Information System (MIS) reports for founders, investors, and other stakeholders, ensuring clarity and accurac
 </li>
 <li>
 
 y.Cost Management &amp; Performance Monitorin
 
 g: Develop and maintain cost sheets for all organizational departments, closely monitoring key performance indicators (KPIs) to assess efficiency and drive accountabilit
 </li>
 <li>
 
 y.Budgeting &amp; Forecastin
 
 g: Lead the preparation of the annual budget, collaborating closely with business units to ensure accurate projections that align with strategic objective
 </li>
 <li>
 
 s.Strategic Insight
 
 s: Analyze market trends, competitor positioning, and industry benchmarks to provide senior management with actionable strategic insight
 </li>
 <li>
 
 s.Profitability Analysi
 
 s: Track and analyze program-level profitability, meticulously assessing customer acquisition costs (CAC), lifetime value (LTV), and churn rates to inform and optimize pricing and marketing strategie
 </li>
 <li>
 
 s.Ad-hoc Project
 
 s: Undertake various ad-hoc analyses and special projects as required by founders and senior managemen
 </li>
 </ul>
 
 
 
 
 
 
 
 
 t.
 
 
 What You'll Br
 
 
 <ul>
 <li>
 
 ing:Educat
 
 ion: A Bachelor's degree in Finance, Accounting, or a related field is required. An MBA in Finance, CA Inter, or other finance-related certifications are a p
 </li>
 <li>
 
 lus.Experie
 
 nce: 0-2 years of progressive experience in financial analysis, budgeting, or Financial Planning &amp; Analysis (FP&amp;A). Experience within the EdTech, technology, or education services industry is id
 </li>
 <li>
 
 eal.Technical Proficie
 
 </li>
 <li>
 ncy:Demonstrated proficiency in financial modeling and data analysis tools, including advanced Ex
 </li>
 <li>
 cel.Experience with data visualization platforms (e.g., Power BI, Tableau) is prefer
 </li>
 <li>
 red.Familiarity with ERP systems and financial reporting software is a p
 </li>
 <li>
 
 lus.Analytical Acu
 
 men: A strong analytical mindset with the proven ability to interpret complex financial data, identify critical trends, and translate them into actionable insig
 </li>
 <li>
 
 hts.Communicat
 
 ion: Excellent communication and presentation skills, with the ability to convey complex financial information clearly and concisely to diverse audien
 </li>
 </ul>
 
 
 
 
 
 
 
 ces.
 
 
 If you're a proactive and detail-oriented financial professional eager to contribute to a dynamic team, we encourage you to
 
 
 
 
 apply!
</div>

Financial Analyst

<div>
 
 At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders.
 
 
 Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member&rsquo;s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 <ul>
 <li>
 Analyse and identify the linkages and interactions between the component parts of an entire system.
 </li>
 <li>
 Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
 </li>
 <li>
 Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
 </li>
 <li>
 Develop skills outside your comfort zone, and encourage others to do the same.
 </li>
 <li>
 Effectively mentor others.
 </li>
 <li>
 Use the review of work as an opportunity to deepen the expertise of team members.
 </li>
 <li>
 Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
 </li>
 <li>
 Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
 </li>
 </ul>
 
 This position plays a key role in understanding the requirements from the business perspective. This role will work closely with business product owners and technical teams to lead the analysis of problems faced by business users through collaborative discussions.
 
 
 This role is responsible for managing changes in requirements throughout the project lifecycle, always balancing scope with technical feasibility, and plays a lead role in quality assurance activities. Expectation is that there is a high emphasis on attention to detail and quality of documentation produced using a combination of experience, best practices, standards and an approach that aligns with the PwC SCO guidelines.
 
 
 To succeed in this position, he/she must be adaptable to change, an adept listener, influencer, negotiator and facilitator, competent at relationship building and conflict resolution, possessing superior oral and written communication skills.
 
 
 
 Key Responsibilities Include
 
 
 <ul>
 <li>
 Working closely with the business to identify and analyze core business processes and workflows, Guidewire is Mandatory.
 </li>
 <li>
 Conducting interviews and facilitating workshops with SMEs
 </li>
 <li>
 Development of procedural documentation as it relates to business processes
 </li>
 <li>
 Development of clear and detailed process maps and business requirements
 </li>
 <li>
 Identifying process improvement opportunities
 </li>
 <li>
 Identifying and documenting interim and future state processes and workflows
 </li>
 <li>
 Identifying issues and risks and their recommended resolution or mitigation
 </li>
 <li>
 Development of process test scripts as well as coordination and facilitation of end-to-end process dry run testing
 </li>
 <li>
 Transitioning to business users responsible for ongoing management and operation of business processes at end of project
 </li>
 <li>
 Working closely with the change manager to identify how the business processes and/or tools may impact the people aspect of change and provide support where required to ensure successful adoption and sustainability
 </li>
 <li>
 Working towards defined project deliverables, ensuring they are met within the identified project timeline and regularly reporting progress to the Project Manager and/or key stakeholders
 </li>
 </ul>
 
 The Business Analyst/Process Analysis must be organized, disciplined and focused with the ability to effectively gain trust by understanding, empathizing and eliciting information from business SMEs and/or technical people to produce the applicable project deliverables.
 
 
 
 Qualifications
 
 
 
 
 Education/Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent in Business Analysis related discipline
 </li>
 <li>
 Strong business acumen as well as proven experience working on business-driven initiatives
 </li>
 <li>
 Hands-on experience as a Business Analyst and on Agile projects with excellent business process mapping skills, process analysis, and process reengineering skills are essential
 </li>
 <li>
 Excellent experience in eliciting and developing business requirements. This includes managing changes in requirements throughout the project lifecycle, always balancing scope with technical feasibility, and plays a lead role in User Acceptance Testing (UAT) activities of programs
 </li>
 <li>
 Experience with problem solving methodologies such as Design Thinking, DMAIC, LEAN or equivalent will be considered an asset
 </li>
 <li>
 Strong analytical skills with a demonstrated ability to comprehensively analyze business processes and workflows
 </li>
 <li>
 Experience in mapping and documenting of interfaces between legacy and new systems
 </li>
 <li>
 Experience in facilitating workshops and conducting interviews using a variety of journey mapping tools
 </li>
 <li>
 The ability to lead and facilitate UAT and defect resolution sessions. This includes experience in creating end to end test cases/ scripts, tracking issues to resolution, and facilitating and coordinating UAT with business resources
 </li>
 <li>
 Solid experience in developing procedural documentation and presentations
 </li>
 <li>
 Experience in data and process modeling using modeling techniques and tools (such as Visio, MIRO, ERD tools, Balsamiq, Alteryx etc.), combined with solid experience with O365, Collaboration tools, and Gen AI tools.
 </li>
 <li>
 Nice to have RPA/Power Automate/Power Apps experience
 </li>
 <li>
 CBAP and CSM certification is a plus
 </li>
 <li>
 Ability and confidence to work closely with all staff levels, particularly senior level stakeholders or C level staff
 </li>
 <li>
 Proven experience managing business processes changes on complex projects (IT and business) from initiation through to implementation and hand off to the operations and support organization. This includes leading a team of analysts to accomplish the objectives
 </li>
 <li>
 Experience and/or understanding of organizational change management practices and business processes that address an organization&rsquo;s change readiness
 </li>
 <li>
 Experience working within a waterfall and/or agile project management framework and related tools
 </li>
 </ul>
 
 
 PwC Dimensions and Capabilities
 
 
 
 
 Stakeholder Partnership
 
 
 <ul>
 <li>
 Ability to communicate effectively with staff at all levels of the organization
 </li>
 <li>
 Can present a point of view confidently and persuasively. Interacts effectively with the target audience to obtain buy-in on difficult issues or decisions
 </li>
 <li>
 Helps client identify the business value they are expecting and establish ways to monitor this throughout the life of a project/program to achieve benefits realization
 </li>
 <li>
 Is able to work with ambiguity in the initial stages of a project/program and clarify business objectives and scope through discussions with stakeholders. Assists the client in developing vision or concepts
 </li>
 </ul>
 
 
 Business Knowledge
 
 
 <ul>
 <li>
 Understands the interaction between business and process and technology and is able to identify opportunities for technology to enable process change
 </li>
 <li>
 Can identify and apply opportunities for using specific technologies to support business objectives
 </li>
 <li>
 Flexible and able to work with a wide range of cultures, understanding social, economic and cultural differences between the countries we work with
 </li>
 </ul>
 
 
 Judgment
 
 
 <ul>
 <li>
 Has excellent analytical, problem solving and decision making skills. Can translate complex problems into components and actionable objectives
 </li>
 <li>
 Can effectively identify and remove roadblocks in order to develops sound and creative ideas or solutions to client issues
 </li>
 <li>
 Can make recommendations that consider global convergence and divergence
 </li>
 <li>
 Participates in strategy or other management meetings with clients and recommends approaches and solutions
 </li>
 </ul>
 
 
 Risk Management
 
 
 <ul>
 <li>
 Assesses the potential impact of a solution, including process, organizational and technology changes
 </li>
 </ul>
 
 
 Ownership and Commitment
 
 
 <ul>
 <li>
 Holds themselves accountable for exhibiting values of the organization
 </li>
 <li>
 Passionate to succeed. Acts as an advocate for the project
 </li>
 </ul>
 
 
 Learning Agility
 
 
 <ul>
 <li>
 Demonstrates a positive and proactive attitude towards change
 </li>
 <li>
 Self aware. Is open to constructive feedback and makes appropriate changes when required
 </li>
 <li>
 Committed to ongoing self learning and development
 </li>
 </ul>
</div>

Business Analyst

Explore 128+ Customer relationship management business analyst in Hyderabad this September. Find roles across top companies and apply now to boost your career.